69 jobs found

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Greenwood Moreland are an insurance broker in Scotland, employing over 50 staff across 7 offices and control approximately £20m of GWP spread across a mix of commercial, niche and personal insurance clients. Greenwood Moreland are proudly part of the wider JMG Group - a top 30 UK broker with a strong presence across the UK who are experiencing rapid growth and continued success in the market.JMG Group place in excess of £350 million in Gross Written Premium annually, and our teams are highly respected throughout the insurance industry. At the heart of our business is a commitment to customer excellence and always doing the right thing - values that shape everything we do. Our success is driven by our talented people, modern systems, and robust processes, all of which enable us to deliver exceptional service and build long-term relationships with our clients and partners. The Role As an Insurance Account Handler in our Personal Lines team, you will play a key role in managing a portfolio of clients and their Personal insurance policies. You will work closely with the clients to understand their needs, provide expert advice, and ensure they receive the best insurance solutions. The role is based at our Hamilton office and is a full-time, officed based role. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with clients, understanding their insurance requirements and providing professional guidance. Policy Administration: Handle the end-to-end administration of insurance policies, ensuring accuracy and compliance with industry regulations. Renewals and Upselling: Proactively manage policy renewals, identify upselling opportunities, and contribute to the growth of the client portfolio. Market Knowledge: Stay informed about industry trends, changes in regulations, and emerging products to provide informed advice to clients. Collaboration: Work closely with internal teams, including underwriters and claims specialists, to deliver comprehensive and effective insurance solutions. What we're looking for: To be successful in this role, we are looking for the following skills. Ideally some knowledge or experience gained from within the Insurance industry, or financial services - however this is not essential as full training will be provided. Strong customer service skills Excellent communication and interpersonal skills IT proficiency with knowledge of all MS Office programmes Ability to work collaboratively in a fast-paced, team-oriented environment. This is an office-based role, covering Monday to Friday 9am to 5pm with 1 hour for lunch. What we offer Death in service Enhanced maternity/ paternity leave Company pension Cycle to work scheme Free parking Health & wellbeing programme Referral programme Casual dress Many more REF-

Working alongside the Team Leader to ensure the team deliver their work to standards as agreed in the clients' SLAs, while maintaining the commercial benefit to Keoghs. Key Responsibilities •Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks.•Through supervision of the team members' work, assist with identifying areas for development, evaluate the training and development that has been provided and to identify where support can be provided.•Implement Keogh's policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.•Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.•Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of team members. •Provide feedback to the Team Leader on the quality of work and training needs of the team members so that there is a unified approach by the Team Leader to the technical development of the team members.•Complete projects and process updates in order to improve current operating practices or to address specific client issues.• Handle a caseload of Fast Track files.•In the absence of the Team Leader provide operational assistance as and when required.Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified • Experience of handling Fast Track RTA litigated case load (including credit hire)• An understanding of insurance litigation practice and processes together with indemnity principles• Knowledge of the litigation process / working knowledge of the CPR• Good advocacy skills• Good client care skills and evidence of working to client guidelines• High level of analytical skills• Excellent listening, verbal and written communication skills• Ability to prioritise work, keep to deadlines and work under pressure• Ability to anticipate problems and identify solutions• Experience of time recording and billing systems• Excellent IT Skills• Necessary: Qualified solicitor / CILEX with necessary practice rights Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Job Title: SME & Property Owners Client Adviser Location: Birmingham Salary: £30,000 - £35,000 Benefits: Incentives for new business and cross-sell activity, CII study support About the Company A well-established and growing independent insurance broker with a strong regional presence and an ambitious growth strategy. The business has recently expanded through acquisitions and is continuing to invest heavily in its broking teams as part of a wider plan to significantly grow its GWP over the coming years. The Birmingham office is a collaborative and supportive environment where Client Advisers work closely with experienced Account Executives, leadership, and a dedicated claims team. The firm is proud of its Chartered status and actively supports professional development through CII qualifications and internal progression opportunities. Role Summary Commercial Account Handler focuses on managing an SME and Property Owners portfolio, giving the successful candidate autonomy over their own book of business. You'll take ownership of the full renewal cycle while building strong client relationships and ensuring policies remain competitive and tailored to client needs. The position offers excellent exposure to a varied SME client base and provides a clear pathway toward Senior Client Adviser or Account Executive roles as the business continues to expand. Key Responsibilities • Manage a portfolio of SME and Property Owners clients: Build long-term relationships while maintaining ownership of your renewal book. • Handle the renewal process end-to-end: Conduct pre-renewal calls and negotiate competitive terms to retain and strengthen accounts. • Manage policy changes and client servicing: Handle MTAs and ongoing queries to ensure a smooth client experience. • Support client retention and growth: Identify cross-sell opportunities to increase policy coverage and strengthen client relationships. • Manage debtor responsibility: Maintain oversight of outstanding payments and ensure financial compliance within your portfolio. Requirements • Experience in a Commercial Account Handler or Client Adviser position • Experience managing a portfolio of SME or Property Owners clients • Exposure to products such as Commercial Combined, Property Owners, or similar commercial policies • Experience using broking systems such as Acturis is highly desirable • Strong organisation and time management skills • Ability to collaborate with colleagues in an office-based team environment If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, Insurance Account Handler, Client Adviser, Commercial Insurance Broker, SME Account Handler

Time Appointments are proud to be working on behalf of a leading insurance company who are currently looking to recruit an experienced Claims Handler within Property Liability to strengthen their team. This is a fantastic opportunity to work for an award-winning business who value their employees. As well as the opportunity to flourish in an employee focussed culture, the successful candidate will be offered a competitive salary of up to £35,000 and hybrid, flexible working. Key Duties & Responsibilities: Handling and processing claims pertaining to risks underwritten by the company Overseeing the handling of claims by third-party service providers to time and quality standards Monitoring the proper recording of all claims. Appointing and liaising with loss adjusters, solicitors, investigators, and other professionals; following up on reports and outcomes. Preparing and sending large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements Assisting the team with the efficient handling and resolution of complaints Assist in Claims review on periodic basis Assisting Claims Manager with any other claim related tasks Skills & Experience Required: At least 2 years experience of liability claims handling (Commercial property, Employers Liability, Public Liability or Motor). Strong Technical insurance knowledge and understanding Excellent communication skills, written and verbal Excellent organisational skills, with the ability to prioritise tasks Ability to thrive in a fast-paced environment A proactive approach and enthusiastic attitude

Technical Claims Handler Are you an experienced Technical Claims Handler with an indemnity background looking for a new position within a legal firm? Our client is an international law firm with offices in the UK, Hong Kong and Singapore who are committed to having trusted relationships, having an inclusive culture and being natural advocates for their clients. They are looking for motivated, hard-working and experienced individuals to join them as a Technical Claims Handler in Bristol City Centre. Benefits and Package for a Technical Claims Handler: Salary: Competitive Hours: 35 hours per week, 9.30am - 5.30pm Contract Type: Permanent Location: Bristol City Centre Supportive and encouraging team Working for a large and highly respected firm Workplace pension Generous annual leave allowance Key Responsibilities of a Technical Claims Handler: Handling complex technical claims cases Acting as a subject matter expert across the business Providing technical and legislative claims expertise and knowledge Instructing and collaborating with claims partners, such as brokers, lawyers, investigators and assessors Developing and managing relationships with claims partners, updating existing processes, and creating new ones Key Skills and Experience of a Technical Claims Handler: You ideally will have a strong grounding in claims including technical knowledge and experience You should be able to build internal relationships and understand the expertise across the firm Having a commercial, committed and proactive approach is required You will need to be able to interact with clients, intermediaries and suppliers to build effective, collaborative working relationships based on trust Being committed to being a part of a supportive, inclusive and collaborative firm is required If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

RTA Litigated Recovery Handler / Litigation Executive UK - Hybrid working available (role dependent) An exciting opportunity has arisen for an experienced RTA Litigated Recovery Handler / Litigation Executive to join a well-established and growing organisation. This role involves managing a high-volume caseload of litigated recovery matters, delivering robust and high-quality claims handling with a strong commercial focus on maximising recoveries within agreed timescales. You will play a key part in supporting team performance and contributing to the overall success of the business. The Role You will take ownership of your own caseload, progressing matters efficiently while providing an excellent standard of service to clients and stakeholders. Key responsibilities include: Managing a high-volume caseload of litigated RTA recovery files in line with internal procedures and best practice Ensuring the case management system is fully updated and accurately maintained at all times Using all appropriate communication methods to progress cases proactively Providing professional, timely and practical advice to clients, with regular contact and expectation management Taking a commercial and pragmatic approach to negotiations and settlement Supporting the team to achieve and exceed targets (including recoveries and lifecycles) without compromising quality Liaising effectively with sources, experts, insurers and third parties Thriving in a target-driven environment Undertaking any other reasonable tasks required by the business Experience & Knowledge Previous experience in a customer-facing or stakeholder-focused role Experience managing your own caseload of RTA litigated recovery or ULR claims, or hands-on experience supporting such matters Knowledge of liability issues, including the Road Traffic Act and Article 75 Strong negotiation and communication skills Confident working with a case management system and MS Office Excellent organisation and attention to detail A strong commitment to delivering a high-quality service What's on Offer 25 days' annual leave plus bank holidays (or day in lieu) Hybrid working model (role dependent) 2 paid volunteering days per year Matched charity giving up to £250 Health cash plan (including dental, physio and optical) Digital wellbeing tools, fitness content and health assessments Discounts and cashback on shopping and travel Life assurance (4x salary) Pension scheme Funded professional and role-related training Wellbeing support network Regular funded social events Dress for your day policy If you're an experienced RTA recovery professional looking to take the next step in a supportive, high-performing environment, I'd love to hear from you. If interested please send an updated CV to (url removed) or call Chris on (phone number removed)

This is a 360 degree role where you'll be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you'll be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements. Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients. The main responsibilities of the Client Manager role include: Handling your own portfolio of business customers Responsible for all aspects of their account including: Renewal negotiations with insurers Changes in risk Claims notification (there is a separate claims handling team) Regular contact with your customers Using specialist insurance broking software and electronic trading facilities Commercial classes of business to be handled as Client Manager include: Small to medium commercial combined risks Shops, offices and property owners Tradesman's liability Small fleet Goods vehicles To be a successful Client Manager you will demonstrate: Excellent customer service skills Strong work ethic Calmness under pressure Commercial Insurance experience Working hours are 9am to 5pm, Monday to Friday

Job Title: Commercial Claims Handler Salary: £35,000 to £41,000 DOE + Excellent Benefits / Hybrid Working Location: North Leeds About the Role: We are seeking an experienced Commercial Claims Handler to join the dynamic team of a leading insurance broker. This role offers the opportunity to manage a portfolio of complex commercial insurance claims, providing expert guidance and ensuring outstanding service. Key Responsibilities: Handle and manage a variety of commercial insurance claims from inception to settlement, including Property, Motor, Liabilities and PI Provide expert advice and support to clients and colleagues regarding claim matters Investigate and assess claims to determine liability and potential settlement Liaise with insurers, legal representatives, and other relevant parties to facilitate efficient claims resolution Mentor and support claims colleagues, contributing to the team's development Maintain accurate records and ensure compliance with internal policies and regulatory requirements Requirements: Proven experience in commercial claims handling within an insurance brokerage Strong understanding of commercial insurance products and claims processes Excellent communication, negotiation, and problem-solving skills Ability to manage multiple complex claims efficiently Professional qualifications (e.g., Cert CII) preferred but not essential Why this role: Work for a respected and growing insurance broker with a supportive team environment Part of a regional hub, supporting 7 northern based officed, which will give exposure to a broad range of clients and losses Opportunity to take ownership of challenging and rewarding claims work Competitive salary and benefits package Professional development and career progression opportunities, with a genuine route to Claims Executive or leadership on offer Apply Now: If you are a motivated and experienced commercial claims professional looking for your next challenge in Leeds, then please do get in touch to find out more

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.

The Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Leader in delivering quality of service and client service compliance. In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty claims. Key Responsibilities • Handle c.150 complex EL/PL/Product/Property damage claims• Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case • Approve payments within their financial authority levels• Complete peer reviews, provide constructive feedback and highlight any training needs to Team Leader• Refer files to litigation as and when needed, record reasons & attend feedback meetings in TL absence• Undertake reviews for files handled by CH1s to ensure individual team members attain the required quality standards• Complete weekly stats and plan for the week as and when required in the absence of Team Leader• Assist Team Leader to ensure the team is kept up to date with internal and external developments, including participation in regular team meetings• Assist with team motivation and engagement• Be flexible in approach, determined and willing to work outside normal office hours where required • Assist Team Leader to ensure the team create and maintain accurate claims management system records• Hold regular 1-2-1s with Admin Assistants, File Handling Assistants and CH1s to maximise performance and to acknowledge good performance • Use appropriate systems to monitor Admin, FHA and CH1 performance, productivity, sickness and holidays • Support Team Leader in managing unsatisfactory performance of individuals within the team, liaising with HR where appropriate• Assist in the completion of Performance Reviews in a fair, consistent and timely manner• Assist in the recruitment of claims handlers and support staff when requested• Assist with training and supervision of new starters• Review and action client inboxes on a daily basis • Contribute to client review meetings as and when required• Assist with client queries as and when required • Support Team Leader to ensure compliance with client specific protocols, SLAs and KPIs Skills, Knowledge and Expertise • Highly developed knowledge of processes, systems and procedures• Sound technical knowledge of EL/PL claims• Excellent analytical and problem solving skills• Excellent understanding of 'best practice' and contribute to its development• Excellent communication and organisation skills• Good understanding of client protocols and ability to respond to changing client requirements• Ability to utilise interpersonal skills to influence and negotiate• Ability to provide balanced feedback at individual level• Shows commercial awareness in understanding of the market and industry• Demonstrates a passion for the business and their role • Demonstrates an understanding of business development strategies and a willingness to support Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image

Commercial Account Handler Salary: £35,000 - £45,000 + Benefits We're working with a respected and growing insurance brokerage seeking an experienced Commercial Account Handler to join their established team near the Bolton area . This is an excellent opportunity to become part of a supportive and professional business, managing a diverse portfolio of clients across all classes of commercial insurance. About the Role: As a key member of the team, you'll handle a range of commercial accounts, typically with premiums between £5,000 and £25,000 , with some cases extending up to £200,000 . Working closely with Account Executives, you'll provide first-class service across new business, renewals, and mid-term adjustments while maintaining strong relationships with both clients and insurers. Responsibilities: Manage a portfolio of commercial clients, providing proactive advice and day-to-day support. Prepare and process quotes, renewals, and adjustments across a variety of products including Commercial Combined, Property, Liability and Motor. Maintain accurate client records and documentation using Acturis software. Liaise with insurers to negotiate competitive terms and resolve queries efficiently. Identify opportunities to enhance client cover or provide additional solutions where suitable. Offer claims support and ensure all clients receive a high standard of ongoing service. Requirements: Proven experience as a Commercial Account Handler within insurance. Solid understanding of commercial insurance products across multiple classes. Acturis experience is essential for this position. Excellent communication skills, attention to detail, and a customer-focused approach. Organised, professional and able to manage multiple priorities effectively. Strong team player committed to delivering high-quality service. Benefits: Competitive salary of £35,000 - £45,000 (depending on experience). Contributory pension scheme. 25 days annual leave plus bank holidays. A range of company-funded and voluntary benefits to suit your lifestyle. Access to professional development, training, and qualification support. Participation in long-term equity and savings schemes. This is a fantastic opportunity for a dedicated Account Handler to join a well-established team and play a key role in supporting commercial clients across a varied portfolio. If you're ready to take the next step in your insurance career, apply today or contact our team quoting job reference NJR16195 .

Commercial Claims Handler - Stoke on Trent Days in office - 3 days a week Salary - £25,000 - £35,000 IPS Group are working with a well-established insurance Brokerage in Stoke-on-Trent that is looking to strengthen their Claims team by bringing in a cross class Commercial Claims Handler.In this role you will be dealing with a varied mix of Commercial claims. Mostly Haulage Motor trade but could also be anything from Liability and Property claims to something different.This is a fast-paced environment that requires strong attention to detail. You will be managing a caseload as well as preparing claims analysis reports and leading some client meetings both virtually and face to face.There is also an expectation to help with training, mentoring and the development of both new and existing staff.The ideal person for this role will have Commercial claims experience but are open to One specific area of claims.Broking experience with face-to-face interaction with clients, adjusters, insurers and solicitors would also be advantageous, but not essential.

A fantastic opportunity is available for an experienced Large Loss Claims Handler to join a growing insurance business in Manchester, focusing on large and complex Motor and Casualty claims. This is a chance to join a well-established Norwegian insurer that entered the UK market in 2015 and has continued to grow year on year. Based in impressive offices in Spinningfields, the company is known for its strong culture and a dedicated approach to their core values. As a Large Loss Claims Handler, you'll take ownership of high-value cases - typically upwards of £100k - working closely with clients, brokers, and internal teams to ensure claims are managed efficiently, fairly, and with a consistently high level of service. The Large Loss Claims Handler role: Managing a portfolio of complex Motor and/or Casualty claims, typically valued at £100k+. Supporting the Large Loss Technical Lead and Claims Manager with strategy and technical input. Acting as a key point of contact for both internal stakeholders (underwriters, claims, risk teams) and external contacts (brokers, loss adjusters, policyholders, suppliers). Providing mentoring and guidance to less experienced team members. Identifying training needs and supporting development across the team. Keeping the team informed of relevant market changes, legal updates and claims trends. Communicating regularly with reinsurers. What we're looking for: Strong experience handling large and complex Motor and/or Casualty claims. A confident communicator who can build trust and rapport with a wide range of stakeholders. Someone who brings technical know-how, commercial awareness, and a calm approach under pressure. Highly organised, with good attention to detail and the ability to manage your time well. Confident using MS Word, Excel, and PowerPoint. Salary and Benefits of the Large Loss Claims Handler: Competitive salary based on experience. Annual performance-related bonus. 25 days holiday bank holidays. Your birthday off every year. Excellent company pension. Private healthcare. Hybrid working after probation. Life assurance (4x salary). Ready to take the leap? If you're a passionate about client services and experienced in Large Loss Claims within Commercial Insurance, do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR15953

Time Appointments are proud to be working on behalf of a leading insurance company who are currently looking to recruit an experienced Claims Handler within Property Liability to strengthen their team. This is a fantastic opportunity to work for an award-winning business who value their employees. As well as the opportunity to flourish in an employee focussed culture, the successful candidate will be offered a competitive salary of up to £35,000 and hybrid, flexible working. Key Duties & Responsibilities: Handling and processing claims pertaining to risks underwritten by the company Overseeing the handling of claims by third-party service providers to time and quality standards Monitoring the proper recording of all claims. Appointing and liaising with loss adjusters, solicitors, investigators, and other professionals; following up on reports and outcomes. Preparing and sending large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements Assisting the team with the efficient handling and resolution of complaints Assist in Claims review on periodic basis Assisting Claims Manager with any other claim related tasks Skills & Experience Required: At least 2 years' experience of liability claims handling (Commercial property, Employers Liability, Public Liability or Motor). Strong Technical insurance knowledge and understanding Excellent communication skills, written and verbal Excellent organisational skills, with the ability to prioritise tasks Ability to thrive in a fast-paced environment A proactive approach and enthusiastic attitude

We are looking to offer an exciting opportunity for a Property Claims Handler within the Real Estate team to join our Chelmsford office. This will be based in the office 3 days per week minimum. The opportunity: Reporting to the Team Leader for Real Estate, you will be responsible for handling a portfolio of property claims for both the UK from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. The role: Your responsibilities will include: Investigating, negotiating and agreeing settlement of claims in a professional manner Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims Liaising with stakeholders Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales Ensuring time reporting and billing is compliant with internal standards, processing and systems Ensuring invoices raised are accurate and timely Liaising closely with Adjusters where appropriate Attend client review meetings Validation, review and approval of contractor quotes About you - Knowledge and Experience: Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. It would be desirable for candidates to be professionally qualified or working towards a professional qualification.