Account Manager - US Casualty

NEW ROLE: Account Manager (US Casualty) Lloyd's Broker City of London (Hybrid)

Role responsibilities:

• Assisting in the preparation of key placement documentation ensuring meeting with minimum standards, following company processes and market Compliance

• Initiating and overseeing the premium processing function, supporting the processing technicians with the resolution of queries as appropriate

• Training and support of 3rd Party Service Providers

• Maintaining an accurate and compliant record of the placement via GXB

• Utilising relevant market and internal systems to aid in the placement process

• Support the internal File Audit process working with the File Review and Internal Audit team as appropriate.

• Oversight and ownership of key contractual dates, including payment warranties, subjectivities, and NOC's

• Work with Clients and Brokers to address Cash & Credit Control issues, identify route cause of any recurring issues and propose changes to the process to bring improvements.

Ideal Candidate will have:

• Premium Processing (including offshore)

• 5 years of experience minimum

• Class specific technical knowledge - US Casualty would be preferable.

• Desire to learn new tasks and new lines of business.

• Ability to communicate with Clients and colleagues in a professional and respectful manner.

• Proactive and assertive role within the team and across the business

• Ability to work under pressure and to meet deadlines.

• Ability to standardize the processes within the team where applicable and to implement efficiencies.

• Ability to embrace Change and embed new processes as required by the Leadership.

• Computer literate, including good knowledge of Microsoft Word, Excel, and PowerPoint packages.

• Experience in the use of London Market processes and systems