Paraplanner Location: Hybrid working Job Type: Full-time, Permanent Salary: £33,000 - £60,000 Join one of the UK's leading independent financial advisory and wealth management firms as a Paraplanner. This role offers a dynamic work environment where you will be integral in delivering high-quality financial planning support. Day-to-day of the role: Conduct comprehensive financial research within set Service Level Agreements (SLAs) on products and investments using company-approved research tools. Prepare and deliver bespoke investment reports to clients by analysing existing investment portfolios and comparing them against suitable benchmarks. Interpret complex plan information to complete transfer analysis and prepare complex financial planning reports in multiple areas. Research and review new and existing legislation and technical/product information to support your role. Engage in firm research projects, ensuring adherence to deadlines. Required Skills & Qualifications: Diploma in Financial Planning. Demonstrated knowledge, interest, and experience in personal financial planning and the construction of financial planning research and suitability reports. Experience in an IFA environment with a track record of quality communication and constructive feedback. High standard of written and numerical skills. Strong report-writing skills with a high level of accuracy and attention to detail. Proficiency in Microsoft Office. Key Risk Responsibilities: Ensure completion of assigned tasks with adherence to SLAs. Deliver accurate and thorough research, calculations, New Business Investment Reports, and Financial Planning Reports (FPRs) to advisers. Contribute to the technical and regulatory development of advisers and/or staff on specific cases. Assist in the development of Trainee Advice Technicians through technical and regulatory guidance. Benefits: Salary - £33,000 - £60,000 Flexible working options Competitive 25-day holiday allowance with annual buy & sell scheme options. Enjoy your birthday off and additional holidays for long service. Social perks including annual Christmas and Summer parties. Contributory pension scheme - Employee contribution of 4%, employer contribution of 5% Death-in-service benefit - X 4 Discretionary annual bonus following completion of a year's service. Health and wellbeing support through the MediCash app, including cashback on health and wellbeing initiatives and discounted health club memberships. Professional development opportunities with tailored learning and development programmes. Shopping discounts and cashback on everyday purchases from a variety of retailers, plus access to free online training courses. To apply for the Paraplanner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 18, 2026
Full time
Paraplanner Location: Hybrid working Job Type: Full-time, Permanent Salary: £33,000 - £60,000 Join one of the UK's leading independent financial advisory and wealth management firms as a Paraplanner. This role offers a dynamic work environment where you will be integral in delivering high-quality financial planning support. Day-to-day of the role: Conduct comprehensive financial research within set Service Level Agreements (SLAs) on products and investments using company-approved research tools. Prepare and deliver bespoke investment reports to clients by analysing existing investment portfolios and comparing them against suitable benchmarks. Interpret complex plan information to complete transfer analysis and prepare complex financial planning reports in multiple areas. Research and review new and existing legislation and technical/product information to support your role. Engage in firm research projects, ensuring adherence to deadlines. Required Skills & Qualifications: Diploma in Financial Planning. Demonstrated knowledge, interest, and experience in personal financial planning and the construction of financial planning research and suitability reports. Experience in an IFA environment with a track record of quality communication and constructive feedback. High standard of written and numerical skills. Strong report-writing skills with a high level of accuracy and attention to detail. Proficiency in Microsoft Office. Key Risk Responsibilities: Ensure completion of assigned tasks with adherence to SLAs. Deliver accurate and thorough research, calculations, New Business Investment Reports, and Financial Planning Reports (FPRs) to advisers. Contribute to the technical and regulatory development of advisers and/or staff on specific cases. Assist in the development of Trainee Advice Technicians through technical and regulatory guidance. Benefits: Salary - £33,000 - £60,000 Flexible working options Competitive 25-day holiday allowance with annual buy & sell scheme options. Enjoy your birthday off and additional holidays for long service. Social perks including annual Christmas and Summer parties. Contributory pension scheme - Employee contribution of 4%, employer contribution of 5% Death-in-service benefit - X 4 Discretionary annual bonus following completion of a year's service. Health and wellbeing support through the MediCash app, including cashback on health and wellbeing initiatives and discounted health club memberships. Professional development opportunities with tailored learning and development programmes. Shopping discounts and cashback on everyday purchases from a variety of retailers, plus access to free online training courses. To apply for the Paraplanner position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process. This full-time permanent role offers basic salary range of £28,000 - £34,000 plus bonus of up to £4,000 (OTE £36,000). You will be responsible for Acting as the primary point of contact for customers throughout the service journey Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately Advising customers of any outstanding recalls and arranging the necessary work Confirming the repair category such as retail, fleet or warranty before work begins Providing regular updates on vehicle progress while it is in the workshop Preparing costings for completed work and producing accurate invoices Processing walk-in bookings and managing service appointments Monitoring expected completion times and informing customers of any delays Maintaining accurate vehicle service histories and documentation What we are looking for Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role. Background in a customer service role. Proven experience in an automotive service environment, ideally HGV or light commercial vehicles. High level of attention to detail and accuracy when handling service documentation Strong problem-solving ability and practical technical awareness Working knowledge of Microsoft Office, including intermediate Excel skills What s on offer Competitive Salary 30 days annual leave including bank holidays. Additional leave based on service milestones. Employer pension scheme and various employee benefits. Personal accident cover Free Class IV MOT Mental Health Support Corporate uniform provided. Paternity pay receive full pay for 2 weeks EV salary sacrifice scheme Cycle-to-work options Onsite Parking Earn a £1,500 Referral Bonus Paid Saturday shifts at enhanced rates. Multi-manufacturer training programmes and career development opportunities. This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Mar 18, 2026
Full time
An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process. This full-time permanent role offers basic salary range of £28,000 - £34,000 plus bonus of up to £4,000 (OTE £36,000). You will be responsible for Acting as the primary point of contact for customers throughout the service journey Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately Advising customers of any outstanding recalls and arranging the necessary work Confirming the repair category such as retail, fleet or warranty before work begins Providing regular updates on vehicle progress while it is in the workshop Preparing costings for completed work and producing accurate invoices Processing walk-in bookings and managing service appointments Monitoring expected completion times and informing customers of any delays Maintaining accurate vehicle service histories and documentation What we are looking for Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role. Background in a customer service role. Proven experience in an automotive service environment, ideally HGV or light commercial vehicles. High level of attention to detail and accuracy when handling service documentation Strong problem-solving ability and practical technical awareness Working knowledge of Microsoft Office, including intermediate Excel skills What s on offer Competitive Salary 30 days annual leave including bank holidays. Additional leave based on service milestones. Employer pension scheme and various employee benefits. Personal accident cover Free Class IV MOT Mental Health Support Corporate uniform provided. Paternity pay receive full pay for 2 weeks EV salary sacrifice scheme Cycle-to-work options Onsite Parking Earn a £1,500 Referral Bonus Paid Saturday shifts at enhanced rates. Multi-manufacturer training programmes and career development opportunities. This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
PARTS ADVISOR -DEALERSHIP BasicSalary: Upto-£32,000pa(DOE) +OTE -£7,500pa Location: OXFORD Hours: Monday-Friday-8am-6pm.Saturdays on Rota. As a Parts Advisor, youll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers click apply for full job details
Mar 18, 2026
Full time
PARTS ADVISOR -DEALERSHIP BasicSalary: Upto-£32,000pa(DOE) +OTE -£7,500pa Location: OXFORD Hours: Monday-Friday-8am-6pm.Saturdays on Rota. As a Parts Advisor, youll ensure smooth daily operations across the parts department, supporting the workshop, retail counter, and trade customers click apply for full job details
Head of Retail & Customer Insights Chester Highly Competitive Salary + Flexibility We are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new leadership roles are emerging - and this is one of the most exciting we've seen. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a truly influential role created to sit at the intersection of people, insight, technology, and commercial strategy . This is a role for a real gem : someone who can think laterally, lead with humanity, and use data, AI, and insight to shape the future of a household name. The Opportunity: As Head of Retail & Customer Insights, you will be at the forefront of change , redefining how customer and retail insight is generated, scaled, and used across the organisation. You'll have access to exceptionally rich data : including Kantar, Nielsen, loyalty scheme data, and advanced internal analytics! You'll turn this in to foresight not just hindsight! This is about asking better questions , uncovering deeper truths , and helping leaders make smarter, faster, braver decisions. What You'll Shape: A future-focused customer and retail insight vision for a major consumer brand How AI, machine learning, and advanced analytics are embedded into everyday decision-making A deep, human understanding of customer behaviour, needs, and emerging trends How insight influences pricing, promotions, marketing, loyalty, digital, and retail experience The evolution from reporting to prediction, scenario planning, and commercial foresight A high-performing, modern insight and analytics team equipped for the next decade What You'll Do: Lead the end-to-end customer and retail insight strategy Combine external data sources (Kantar, Nielsen, market intelligence) with internal and loyalty data Drive advanced analytics including segmentation, CLV, churn, and propensity modelling Leverage AI and machine learning to scale insight and unlock new possibilities Translate complex data into clear, compelling narratives that inspire action Partner closely with senior leaders as a trusted, strategic advisor Challenge thinking, influence direction, and help shape long-term growth Who This Is For? This role is designed for someone who: Is an established insight or analytics leader within consumer, retail, or ecommerce Thrives at the intersection of technology, data, people, and storytelling Is energised by change and excited by what AI and analytics now make possible Thinks commercially but leads with curiosity and empathy Wants to be remembered for building something that didn't exist before Why This Role Is Different? This is not a replacement role - it's a statement of intent You'll be shaping a new generation of insight capability , not inheriting an old one You'll operate at the heart of strategic decision-making, with real influence Backed by a major brand willing to invest in data, technology, and people Highly competitive salary, flexibility, and long-term career impact If this sounds like you, please make sure you apply today! BBH35090
Mar 18, 2026
Full time
Head of Retail & Customer Insights Chester Highly Competitive Salary + Flexibility We are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new leadership roles are emerging - and this is one of the most exciting we've seen. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a truly influential role created to sit at the intersection of people, insight, technology, and commercial strategy . This is a role for a real gem : someone who can think laterally, lead with humanity, and use data, AI, and insight to shape the future of a household name. The Opportunity: As Head of Retail & Customer Insights, you will be at the forefront of change , redefining how customer and retail insight is generated, scaled, and used across the organisation. You'll have access to exceptionally rich data : including Kantar, Nielsen, loyalty scheme data, and advanced internal analytics! You'll turn this in to foresight not just hindsight! This is about asking better questions , uncovering deeper truths , and helping leaders make smarter, faster, braver decisions. What You'll Shape: A future-focused customer and retail insight vision for a major consumer brand How AI, machine learning, and advanced analytics are embedded into everyday decision-making A deep, human understanding of customer behaviour, needs, and emerging trends How insight influences pricing, promotions, marketing, loyalty, digital, and retail experience The evolution from reporting to prediction, scenario planning, and commercial foresight A high-performing, modern insight and analytics team equipped for the next decade What You'll Do: Lead the end-to-end customer and retail insight strategy Combine external data sources (Kantar, Nielsen, market intelligence) with internal and loyalty data Drive advanced analytics including segmentation, CLV, churn, and propensity modelling Leverage AI and machine learning to scale insight and unlock new possibilities Translate complex data into clear, compelling narratives that inspire action Partner closely with senior leaders as a trusted, strategic advisor Challenge thinking, influence direction, and help shape long-term growth Who This Is For? This role is designed for someone who: Is an established insight or analytics leader within consumer, retail, or ecommerce Thrives at the intersection of technology, data, people, and storytelling Is energised by change and excited by what AI and analytics now make possible Thinks commercially but leads with curiosity and empathy Wants to be remembered for building something that didn't exist before Why This Role Is Different? This is not a replacement role - it's a statement of intent You'll be shaping a new generation of insight capability , not inheriting an old one You'll operate at the heart of strategic decision-making, with real influence Backed by a major brand willing to invest in data, technology, and people Highly competitive salary, flexibility, and long-term career impact If this sounds like you, please make sure you apply today! BBH35090
Ready for a career with Mazda / MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North , with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent Mazda / MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 18, 2026
Full time
Ready for a career with Mazda / MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North , with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent Mazda / MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Office Manager Near to Castle Donington / East Midlands Airport (free parking on-site) £40,000 - £50,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office at Shardlow. We are looking for a friendly and enthusiastic Office Manager to lead the small busy team and take ownership of the day to day running of the office. This is a busy, demanding and varied role and would suit someone with a proven track record in a similar role. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. Key responsibilities: Administrative tasks: Overseeing the administration team of four to ensure all customer & supplier records are kept up to date and all processes followed to ensure maximum turnover & profit for business Making supplier & customer payments Liaising with Health & Safety advisors & fire safety advisors to ensure annual checks are carried out. Liaising with company directors to implement any legal requirements and recommendations Liaising with insurers for annual policy renewals & mid-term adjustments. Ensuring company vehicles are all taxed & MOTs completed on time. Maintaining company vehicle database & files. Liaising with suppliers for contract renewals to achieve best rates Ensuring websites are kept updated with new pricing information and items for sale Liaising with suppliers to maintain good working partnerships & obtain quotations Preparation of customer quotations Issuing of Purchase Agreements & Licence Agreements Liaising with the 2 other sites to ensure all customer agreements completed & relevant documents received Resolving customer complaints Providing daily updates of all relevant information to company directors Overseeing ordering of stock for the on-site retail outlet - including the annual stocktake Collation of reports for quarterly management accounts & Year End Finance tasks: Processing invoices ensuring all invoicing is completed on time and accurately Managing expenses and petty cash Bank reconciliations of all accounts Payroll preparation, including collating staff hours Preparing information for VAT returns and submitting VAT returns Preparing and submitting information to HMRC Producing year-end figures Logging customer bank receipts Reconciliation of company credit card statements Credit Control and debt recovery Purchase ledger reconciliation HR tasks: HR preparing and coordinating the staff rota, logging of hours and absences for payroll, payment of wages & PAYE, recruitment (from writing ads to conducting interviews), issuing of contracts and contract amendments Working with an external HR agency regarding any disciplinary matters and ensuring all HR documentation kept up to date Completing annual compliance checks Staff training - both new starters & ongoing for existing staff members A really busy and interesting role in a fast paced environment. Someone with experience of using Sage would be an advantage. Hours of work Monday Friday 9am 5pm and one weekend pcm (with time off in lieu in the week). Please do get in touch if you would like to know more!
Mar 18, 2026
Full time
Office Manager Near to Castle Donington / East Midlands Airport (free parking on-site) £40,000 - £50,000 Our client is an established family business with some impressive plans for expansion. They have 3 sites throughout the UK and these sites are coordinated and looked after from the Head Office at Shardlow. We are looking for a friendly and enthusiastic Office Manager to lead the small busy team and take ownership of the day to day running of the office. This is a busy, demanding and varied role and would suit someone with a proven track record in a similar role. The office is a very busy, customer facing environment so great communication skills and a professional attitude are a must. Key responsibilities: Administrative tasks: Overseeing the administration team of four to ensure all customer & supplier records are kept up to date and all processes followed to ensure maximum turnover & profit for business Making supplier & customer payments Liaising with Health & Safety advisors & fire safety advisors to ensure annual checks are carried out. Liaising with company directors to implement any legal requirements and recommendations Liaising with insurers for annual policy renewals & mid-term adjustments. Ensuring company vehicles are all taxed & MOTs completed on time. Maintaining company vehicle database & files. Liaising with suppliers for contract renewals to achieve best rates Ensuring websites are kept updated with new pricing information and items for sale Liaising with suppliers to maintain good working partnerships & obtain quotations Preparation of customer quotations Issuing of Purchase Agreements & Licence Agreements Liaising with the 2 other sites to ensure all customer agreements completed & relevant documents received Resolving customer complaints Providing daily updates of all relevant information to company directors Overseeing ordering of stock for the on-site retail outlet - including the annual stocktake Collation of reports for quarterly management accounts & Year End Finance tasks: Processing invoices ensuring all invoicing is completed on time and accurately Managing expenses and petty cash Bank reconciliations of all accounts Payroll preparation, including collating staff hours Preparing information for VAT returns and submitting VAT returns Preparing and submitting information to HMRC Producing year-end figures Logging customer bank receipts Reconciliation of company credit card statements Credit Control and debt recovery Purchase ledger reconciliation HR tasks: HR preparing and coordinating the staff rota, logging of hours and absences for payroll, payment of wages & PAYE, recruitment (from writing ads to conducting interviews), issuing of contracts and contract amendments Working with an external HR agency regarding any disciplinary matters and ensuring all HR documentation kept up to date Completing annual compliance checks Staff training - both new starters & ongoing for existing staff members A really busy and interesting role in a fast paced environment. Someone with experience of using Sage would be an advantage. Hours of work Monday Friday 9am 5pm and one weekend pcm (with time off in lieu in the week). Please do get in touch if you would like to know more!
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. 4 x Intelligence Analysts Location: Birmingham Pay Rate: 170 per day Contract: 6 months+ Working Pattern: Shift-based (including early mornings, late evenings and weekends) due to the shift patterns you should have access to own vehicle Vetting Requirement: SC Clearance (must be eligible) About the Role We are seeking an experienced and highly analytical Intelligence Analyst to join a dynamic intelligence function on a contract basis. This is a critical role where you will deliver high-quality analytical products to support decision-making at strategic, tactical, and operational levels. You will provide insight into threats, risks, and vulnerabilities, helping shape responses to complex challenges. This opportunity is ideal for someone with strong analytical expertise, experience working with complex datasets, and the ability to operate effectively in high-pressure environments. Key Responsibilities Analysis & Intelligence Development Conduct strategic, tactical, and operational analysis using a range of analytical techniques Identify patterns, trends, and intelligence gaps to inform decision-making Assess threat, risk, and harm, providing clear recommendations Develop and contribute to intelligence collection plans Maintain up-to-date knowledge of emerging trends and risks Strategic Support & Advisory Provide expert analytical advice to support prioritisation and resource allocation Identify key priorities using structured risk assessment approaches Deliver insights to senior stakeholders to guide operational activity Support governance processes to ensure a coordinated response to threats Stakeholder Engagement Build and maintain effective relationships with internal teams and external partners Prepare and deliver high-quality briefings and presentations Translate complex data into clear, actionable insights Work closely with investigators to interpret and develop evidential material Operational & Evidential Support Produce analytical products to support investigations and operational activity Prepare evidence and, where required, present findings in formal settings Provide detailed analytical support to serious and complex cases Monitoring & Evaluation Conduct horizon scanning and environmental analysis Deliver detailed reports identifying emerging risks and opportunities Communicate findings, hypotheses, and recommendations clearly About You Essential Experience & Knowledge Degree-level qualification (or equivalent experience) in a relevant field Strong experience analysing complex datasets and identifying patterns and trends Advanced skills in Microsoft Excel and data analysis tools Experience using analytical software and techniques Strong understanding of intelligence frameworks (e.g. National Intelligence Model) Knowledge of relevant legislation (e.g. data protection, investigatory powers) Proven ability to work independently and manage competing priorities Desirable Experience working in an intelligence or analytical role Knowledge of crime trends, risk modelling, or investigative environments Experience using specialist analytical tools (e.g. data visualisation or mapping software) Understanding of the distinction between analysis, policy, and decision-making Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Mar 18, 2026
Contractor
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. 4 x Intelligence Analysts Location: Birmingham Pay Rate: 170 per day Contract: 6 months+ Working Pattern: Shift-based (including early mornings, late evenings and weekends) due to the shift patterns you should have access to own vehicle Vetting Requirement: SC Clearance (must be eligible) About the Role We are seeking an experienced and highly analytical Intelligence Analyst to join a dynamic intelligence function on a contract basis. This is a critical role where you will deliver high-quality analytical products to support decision-making at strategic, tactical, and operational levels. You will provide insight into threats, risks, and vulnerabilities, helping shape responses to complex challenges. This opportunity is ideal for someone with strong analytical expertise, experience working with complex datasets, and the ability to operate effectively in high-pressure environments. Key Responsibilities Analysis & Intelligence Development Conduct strategic, tactical, and operational analysis using a range of analytical techniques Identify patterns, trends, and intelligence gaps to inform decision-making Assess threat, risk, and harm, providing clear recommendations Develop and contribute to intelligence collection plans Maintain up-to-date knowledge of emerging trends and risks Strategic Support & Advisory Provide expert analytical advice to support prioritisation and resource allocation Identify key priorities using structured risk assessment approaches Deliver insights to senior stakeholders to guide operational activity Support governance processes to ensure a coordinated response to threats Stakeholder Engagement Build and maintain effective relationships with internal teams and external partners Prepare and deliver high-quality briefings and presentations Translate complex data into clear, actionable insights Work closely with investigators to interpret and develop evidential material Operational & Evidential Support Produce analytical products to support investigations and operational activity Prepare evidence and, where required, present findings in formal settings Provide detailed analytical support to serious and complex cases Monitoring & Evaluation Conduct horizon scanning and environmental analysis Deliver detailed reports identifying emerging risks and opportunities Communicate findings, hypotheses, and recommendations clearly About You Essential Experience & Knowledge Degree-level qualification (or equivalent experience) in a relevant field Strong experience analysing complex datasets and identifying patterns and trends Advanced skills in Microsoft Excel and data analysis tools Experience using analytical software and techniques Strong understanding of intelligence frameworks (e.g. National Intelligence Model) Knowledge of relevant legislation (e.g. data protection, investigatory powers) Proven ability to work independently and manage competing priorities Desirable Experience working in an intelligence or analytical role Knowledge of crime trends, risk modelling, or investigative environments Experience using specialist analytical tools (e.g. data visualisation or mapping software) Understanding of the distinction between analysis, policy, and decision-making Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Mar 18, 2026
Full time
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Solus Accident Repair Centres
Stockton Heath, Cheshire
Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Mar 18, 2026
Full time
Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Mar 18, 2026
Full time
The Role: Our Customer Solutions Centre Advisors are the face of Solus and work closely with Aviva, demonstrating our values and work principles. You will be the first point of contact for customers over the telephone helping them get back to normal during a potentially difficult time. With the training provided you will be able to carry out a basic diagnosis on a vehicle and provide the best repair solution for each and every customer. The team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. Our Customer Solutions Centre Advisors identify opportunities to promote customer satisfaction and help embed customer focused culture both in our customer contact centre in Warrington and around our 25 UK sites. No two customers are the same and our focus on getting people back to normal is at the heart of what we do. Opportunities and progression available for those displaying the right capabilities and behaviours. We empower our people to go above and beyond in order to make the right decisions, delivering the best outcomes to our customers. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva s success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer s leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you re excited but don t tick every box, we encourage you to apply your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Fixed-term contract for four months Hybrid - within commuting distance of one of our campuses Join the National Institute of Teaching (NIoT) and help more great future teachers take their next step into Initial Teacher Training (ITT). We believe teaching is a fundamental societal good, a privilege and a responsibility, and we re looking for someone who shares that belief and can turn it into outstanding candidate support. As ITT Recruitment Coordinator, you ll proactively contact people who have submitted an Expression of Interest, provide clear guidance on routes, eligibility and timelines, and help them overcome common barriers to applying. You ll triage enquiries against subject and regional need, and work closely with regional teams to ensure candidates are supported at the right time, in the right place. The ideal candidate will have experience in recruitment, admissions, outreach, customer engagement or advisory roles and be confidence using data and systems to track interactions and outcomes. Please note that occasional evening work may be required to liaise with candidates outside normal working hours. Benefits: Generous annual leave 27 days holiday a year (plus 8 bank holidays), rising to 33 days after five years service. Flexible working we offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary-sacrifice schemes we offer salary sacrifice schemes for bikes, cars and tech! Lifestyle benefits We offer discounts on gyms, cinema, retail and much more! Parenthood leave We offer above the statutory minimum for maternity, adoption and paternity leave. Working environment We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals. Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. If you have any queries about this role, please contact our recruitment team. For more information and to apply, please visit our vacancies page. Closing date: 4.00pm on Sunday, 29 March 2026. Interview date: Thursday, 2 April 2026. Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children s Barred List Check and Occupational Health Check is required as a condition of employment.
Mar 18, 2026
Full time
Fixed-term contract for four months Hybrid - within commuting distance of one of our campuses Join the National Institute of Teaching (NIoT) and help more great future teachers take their next step into Initial Teacher Training (ITT). We believe teaching is a fundamental societal good, a privilege and a responsibility, and we re looking for someone who shares that belief and can turn it into outstanding candidate support. As ITT Recruitment Coordinator, you ll proactively contact people who have submitted an Expression of Interest, provide clear guidance on routes, eligibility and timelines, and help them overcome common barriers to applying. You ll triage enquiries against subject and regional need, and work closely with regional teams to ensure candidates are supported at the right time, in the right place. The ideal candidate will have experience in recruitment, admissions, outreach, customer engagement or advisory roles and be confidence using data and systems to track interactions and outcomes. Please note that occasional evening work may be required to liaise with candidates outside normal working hours. Benefits: Generous annual leave 27 days holiday a year (plus 8 bank holidays), rising to 33 days after five years service. Flexible working we offer flexible start and end working times, with hybrid working in place for all roles. Pension - Entry to the Local Government Pension Scheme. Salary-sacrifice schemes we offer salary sacrifice schemes for bikes, cars and tech! Lifestyle benefits We offer discounts on gyms, cinema, retail and much more! Parenthood leave We offer above the statutory minimum for maternity, adoption and paternity leave. Working environment We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals. Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development. We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. If you have any queries about this role, please contact our recruitment team. For more information and to apply, please visit our vacancies page. Closing date: 4.00pm on Sunday, 29 March 2026. Interview date: Thursday, 2 April 2026. Please note, we reserve the right to close this vacancy early if we receive a high volume of applications. This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children s Barred List Check and Occupational Health Check is required as a condition of employment.
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Mar 18, 2026
Full time
Estates Manager Contract: Permanent, Full Time Location: Nottingham, Support Office Recruitment Partner: Olivia Wilson What you'll be doing Based in our Nottingham support office, the Estates Team operates as a valued consultant to the business, working particularly closely with the wider Property, Finance, Legal, Procurement, and Retail & Pharmacy Operation teams. We advise across a large, mature portfolio with significant opportunities to add and return value year-on-year. There's always a commercial opportunity to consider while balancing a mix of retail and pharmacy operations, locations, premium beauty brands and store configurations to ultimately reduce operational costs and deliver best value. We are now looking for an experienced Estates Manager to join the team. The successful candidate will have good all-round property experience, commercial acumen and a high level of drive to succeed in a fast paced, challenging environment. Key responsibilities Reporting to the Regional Estates Manager you will have responsibility for a diverse workload including: Negotiating the best commercial terms in the market with Landlords on all aspects of property management and rental transactions. Managing the performance of external advisors to deliver on time and under budget. Dealing with all aspects of property management including advising the business on lease obligations, dilapidations and actively managing our sublet portfolio. Assisting teams on business projects to deliver measurable results. Financially appraising and evaluating property transactions along with preparing and presenting approval papers. Assisting in the preparation of the annual property budget and monitoring progress on delivery to it. Undertaking and managing lease renewals and rent reviews, negotiating the best commercial terms. What you'll need to have (our must-haves) You'll have a degree in Real Estate Management and will be a Member of the Royal Institution of Chartered Surveyors with 5 years post qualification experience. The best candidate will have the following experience: Work collaboratively as part of a team of professionals to deliver business objectives. Commercially aware, being analytical and use financial knowledge to bring an innovative approach to property solutions. Self-motivated and results focussed to meet budget requirements with trust. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. About The Boots Group The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries - including the UK, Ireland, Thailand and Mexico. The Boots Group brands - including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare - are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. What's next If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
We are seeking an ER Advisor to join the Human Resources team in the retail industry. This role requires expertise in employee relations to support and guide managers in handling complex cases effectively. Client Details This opportunity is with a large organisation in the retail industry, known for its established presence and commitment to excellence. The company operates across a wide network and offers a collaborative environment to its employees. Description Provide practical, timely, and effective first-line employee relations advice to Line Managers and colleagues across the Group, including Retail, Gyms, Supply Chain, and Head Office. This includes guidance on disciplinary matters, grievances, absence management, and family-friendly policies. Handle queries with empathy and professionalism, communicating outcomes clearly and effectively to help minimise the likelihood of appeals. Work collaboratively as part of the wider People team, sharing knowledge, insights, and expertise. Support and coach Line Managers to confidently manage and resolve employee relations matters through to appropriate and fair outcomes. Provide guidance and support to Line Managers and the wider People team during employee relations meetings when required. Maintain a strong working knowledge of current employment legislation, best practice, and relevant case law. Work autonomously, managing and prioritising workload effectively, while seeking guidance from the People Leadership team where needed. Use Occupational Health appropriately within employee relations casework, including preparing and submitting referrals to Occupational Health Advisors. Work closely with the People Leadership team to ensure policies and procedures are applied fairly and consistently, while identifying opportunities to improve existing practices. Ensure a clear understanding of the Group's responsibilities regarding statutory regulations. Maintain accurate and compliant People records with clear audit trails in line with GDPR requirements. Support the delivery of key monthly and annual People processes within agreed timelines. Contribute to People projects and initiatives as required Profile A successful ER Advisor should have: CIPD qualified to a minimum of Level 5. Candidates with Level 3 may be considered if they can demonstrate substantial HR generalist experience and a commitment to progressing to a Level 5 qualification. Previous experience in an HR/People Advisor role is essential, ideally within a retail environment or another fast-paced, dynamic organisation, with responsibility for managing a high-volume and complex employee relations caseload. Strong knowledge of employment legislation and employee relations policies and procedures. Confident providing advice during formal meetings and taking accurate minutes to ensure discussions and outcomes are clearly documented and conducted appropriately. Excellent communication skills, with the ability to guide and influence stakeholders and confidently challenge existing practices where appropriate. Ability to communicate clearly and effectively with stakeholders at all levels across the business. Proficient in Microsoft Office 365 and HR systems; experience with Dayforce would be advantageous. Strong attention to detail and accurate typing skills, ensuring documentation is completed to a high standard. Proven ability to work effectively in a fast-paced and constantly evolving environment. Flexible approach to working hours, with the ability to work outside standard office hours where required to support a 24/7 operation. Job Offer Competitive salary of up to £38,000 GBP. 3-month Fixed-term contract with the opportunity to work within a large organisation in the retail industry. Collaborative and supportive company culture. Opportunity to develop your career within a reputable Human Resources team. If you are an experienced ER Advisor looking for a new challenge, we encourage you to apply today!
Mar 18, 2026
Contractor
We are seeking an ER Advisor to join the Human Resources team in the retail industry. This role requires expertise in employee relations to support and guide managers in handling complex cases effectively. Client Details This opportunity is with a large organisation in the retail industry, known for its established presence and commitment to excellence. The company operates across a wide network and offers a collaborative environment to its employees. Description Provide practical, timely, and effective first-line employee relations advice to Line Managers and colleagues across the Group, including Retail, Gyms, Supply Chain, and Head Office. This includes guidance on disciplinary matters, grievances, absence management, and family-friendly policies. Handle queries with empathy and professionalism, communicating outcomes clearly and effectively to help minimise the likelihood of appeals. Work collaboratively as part of the wider People team, sharing knowledge, insights, and expertise. Support and coach Line Managers to confidently manage and resolve employee relations matters through to appropriate and fair outcomes. Provide guidance and support to Line Managers and the wider People team during employee relations meetings when required. Maintain a strong working knowledge of current employment legislation, best practice, and relevant case law. Work autonomously, managing and prioritising workload effectively, while seeking guidance from the People Leadership team where needed. Use Occupational Health appropriately within employee relations casework, including preparing and submitting referrals to Occupational Health Advisors. Work closely with the People Leadership team to ensure policies and procedures are applied fairly and consistently, while identifying opportunities to improve existing practices. Ensure a clear understanding of the Group's responsibilities regarding statutory regulations. Maintain accurate and compliant People records with clear audit trails in line with GDPR requirements. Support the delivery of key monthly and annual People processes within agreed timelines. Contribute to People projects and initiatives as required Profile A successful ER Advisor should have: CIPD qualified to a minimum of Level 5. Candidates with Level 3 may be considered if they can demonstrate substantial HR generalist experience and a commitment to progressing to a Level 5 qualification. Previous experience in an HR/People Advisor role is essential, ideally within a retail environment or another fast-paced, dynamic organisation, with responsibility for managing a high-volume and complex employee relations caseload. Strong knowledge of employment legislation and employee relations policies and procedures. Confident providing advice during formal meetings and taking accurate minutes to ensure discussions and outcomes are clearly documented and conducted appropriately. Excellent communication skills, with the ability to guide and influence stakeholders and confidently challenge existing practices where appropriate. Ability to communicate clearly and effectively with stakeholders at all levels across the business. Proficient in Microsoft Office 365 and HR systems; experience with Dayforce would be advantageous. Strong attention to detail and accurate typing skills, ensuring documentation is completed to a high standard. Proven ability to work effectively in a fast-paced and constantly evolving environment. Flexible approach to working hours, with the ability to work outside standard office hours where required to support a 24/7 operation. Job Offer Competitive salary of up to £38,000 GBP. 3-month Fixed-term contract with the opportunity to work within a large organisation in the retail industry. Collaborative and supportive company culture. Opportunity to develop your career within a reputable Human Resources team. If you are an experienced ER Advisor looking for a new challenge, we encourage you to apply today!
Customer S ervice Advisor Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties. You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. The Role: Each call will require you to take down details of the specific situation, updating the system accordingly Booking in appointments Transferring calls through to the wider business if needs be Finer Details: 24,570 per annum - increasing to 26,000 depending upon individual performance. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Pension Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You'll also need to be prepared to work 1 weekend day per month (on a rota basis). If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15363
Mar 18, 2026
Full time
Customer S ervice Advisor Working as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties. You'll need to be a confident communicator, keen to help resolve problems through positive customer service and able to multi-task especially during busy periods. The Role: Each call will require you to take down details of the specific situation, updating the system accordingly Booking in appointments Transferring calls through to the wider business if needs be Finer Details: 24,570 per annum - increasing to 26,000 depending upon individual performance. 33 days holiday Free parking onsite Career progression Training Courses funded to support Professional Development Pension Core hours are 9-5.30pm - however during winter months, they are open from 7.00am - 8.00pm, and the team work on split shifts to cover these hours. You'll also need to be prepared to work 1 weekend day per month (on a rota basis). If you feel that you match the above, don't hesitate to send us your CV for consideration. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15363
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
Mar 18, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15376
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here in Consett , we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing As Safety, Health & Environment Adviso r , you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 18, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Here in Consett , we have a team of around 280 colleagues. We produce a range of chilled ready meals for some of the UK's leading retailers, including Co-op, Sainsbury's and Weight Watchers. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. What you'll be doing As Safety, Health & Environment Adviso r , you will provide professional guidance and hands on support to all functions within a location on operational Health, Safety and Environment activities ensuring improvement of health and safety systems and culture, developing local procedures and maintaining standards that align to business policy and standards. Develop and maintain the Health, Safety and Environment systems and SHEMS plans to ensure the adherence to all relevant health, safety and environment legislation and agreed internal standards Planning and assistance to ensure of all sites risk assessments and safe systems of work and completed, educated and contain the correct information to ensure adherence to site and business policy Maintain the sites management systems and processes including suitable and sufficient investigation of accidents as required to identify solutions and remedial actions along with management of the incident recording system to meet with statutory requirements, ensuring the reporting of injuries, diseases and dangerous occurrences to meet statutory obligations Work closely with the HSE Manager to ensure consistency of standards across their site, working with local teams to proactively engage support to develop culture and ensure responsibilities and accountabilities understood and applied Support the recording and successful management of all emergency evacuation exercises, ensuring procedures are followed and practiced, adhering with agreed group and insurance standards Assist with the management of all stakeholder relationships (EA, HSE, Customers, Local community) to ensure that there are no compliance issues Ensure the delivery of Health, Safety and Environmental training to meet the location's learning and development plans and to support the Greencore Way principle of keeping people healthy and safe, working with the compliance training team to ensure all training needs and identified, suitable and conducted Ensure correct operation and data recorded of effluent treatment plants, data and environmental aspects and impacts with the engineering and operational teams What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Desired: NEBOSH qualification Previous experience and exposure to operational Health, Safety and Environment is essential Up to date knowledge and practice of Health, Safety and Environment legislation Experience engaging, communicating and working closely with colleagues and leaders If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
High Profile Resourcing Ltd
Bloomsbury, Shropshire
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
Mar 18, 2026
Full time
Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Mar 18, 2026
Full time
We are the UK s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our High Wycombe store as part of our professional and friendly team of 4. We offer a salary up to £28k, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, free parking, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would suit a graduate looking for their first position in the retail sector, or if you have previously worked in retail sales for companies like Carphone Warehouse, Currys, B&Q or similar please apply. Ideally you will have some customer service skills and the confidence to approach customers, computer skills and a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Deliver excellent customer service that exceeds all customer s expectations. Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. Dealing with customers orders and queries in a confident, efficient, and professional manner Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given) Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. Matching the needs of the customer to the best product available, remembering ironmongery, upselling and stock levels Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. Resolving any customer issues/enquiries to a satisfactory conclusion. Keeping paperwork precise and clear so that tasks may be followed by colleagues(particularly whoever is covering for your day off). Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise Ensure all promises made to customers are realistic, achievable and are completed Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day Prepare and assist with stocktakes adhering to Company procedure Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to Assist with the training and development of all new recruits Report any Health and Safety issues to your line manager Assist customers with putting items in their vehicles Keep the warehouse clean and tidy Ensure all paperwork is completed and dealt with correctly. Take on any reasonable ad hoc duties to ensure the smooth running of The Company To be successful for the Sales and Customer Support Advisor role you will have the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration.
Our client is a rapidly expanding wealth management firm who are looking for a Compliance Officer to join the team on a permanent basis. The Compliance Officer will be experienced and proactive to provide onsite compliance leadership and day to day support. This individual will be a core member of the Compliance team, reporting directly to the SMF16/17. The team undertakes asset management activities, servicing a fully retail client base. As such, the role requires strong working knowledge of FCA expectations for retail investment advice, portfolio management, order handling, appropriateness, suitability, conflicts, CASS awareness, and general conduct requirements. The ideal candidate will be confident working independently, approachable to staff at all levels, and capable of providing high quality, practical compliance guidance that supports good customer outcomes and business effectiveness. Key Responsibilities: Day-to-Day Compliance Support Act as the primary point of contact for all compliance related queries Provide daily regulatory advice to investment directors, administrative staff, and local management Support local teams in understanding and meeting FCA requirements, company policies, and Conduct Rules Compliance Monitoring & Oversight Deliver and document compliance monitoring work allocated as part of the Compliance Monitoring Plan Perform file reviews, suitability checks, monitoring of investment activity, and periodic thematic reviews Oversee the conduct and compliance of Investment Directors within the office, ensuring adherence to best practice and policy Governance & Reporting Serve as a member of the Management Committee, contributing compliance input into local governance and escalating matters to the Board where appropriate Provide timely reporting to the SMF16/17 on any issues, breaches, risks, trends, or areas requiring remediation Assist with the preparation of management information (MI), commentary, and actions for internal governance forums Policy, Process & Risk Management Support the implementation, communication and maintenance of compliance policies and procedures Promote a strong compliance culture, good customer outcomes, and awareness of Consumer Duty principles Identify regulatory risks and assist in creating and tracking remediation plans Training & Staff Engagement Deliver local compliance briefings, onboarding support and periodic training on relevant regulatory topics Act as an approachable, trusted adviser who promotes a supportive and open compliance culture Key Requirements: Essential Strong compliance experience within retail investment management, wealth management, or stockbroking Experience working directly with retail clients from a compliance oversight or advisory perspective Solid understanding of FCA rules including COBS, SYSC, PROD, Consumer Duty, and SM&CR Experience conducting compliance monitoring, file reviews, or supervisory oversight Ability to work independently, exercise sound judgement, and proactively identify risks Excellent communication skills with the ability to influence and support stakeholders Desirable Previous experience in a multi-site firm or acting as onsite compliance presence Knowledge of CASS considerations relevant to stockbroking activity Relevant industry qualifications (e.g., CISI, ICA, or equivalent) Approachable and collaborative, with a willingness to support the business in a helpful, practical, and proactive manner Confident operating as the local compliance representative and trusted adviser High attention to detail with strong organisational skills Professional integrity and commitment to good customer outcomes Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Mar 18, 2026
Full time
Our client is a rapidly expanding wealth management firm who are looking for a Compliance Officer to join the team on a permanent basis. The Compliance Officer will be experienced and proactive to provide onsite compliance leadership and day to day support. This individual will be a core member of the Compliance team, reporting directly to the SMF16/17. The team undertakes asset management activities, servicing a fully retail client base. As such, the role requires strong working knowledge of FCA expectations for retail investment advice, portfolio management, order handling, appropriateness, suitability, conflicts, CASS awareness, and general conduct requirements. The ideal candidate will be confident working independently, approachable to staff at all levels, and capable of providing high quality, practical compliance guidance that supports good customer outcomes and business effectiveness. Key Responsibilities: Day-to-Day Compliance Support Act as the primary point of contact for all compliance related queries Provide daily regulatory advice to investment directors, administrative staff, and local management Support local teams in understanding and meeting FCA requirements, company policies, and Conduct Rules Compliance Monitoring & Oversight Deliver and document compliance monitoring work allocated as part of the Compliance Monitoring Plan Perform file reviews, suitability checks, monitoring of investment activity, and periodic thematic reviews Oversee the conduct and compliance of Investment Directors within the office, ensuring adherence to best practice and policy Governance & Reporting Serve as a member of the Management Committee, contributing compliance input into local governance and escalating matters to the Board where appropriate Provide timely reporting to the SMF16/17 on any issues, breaches, risks, trends, or areas requiring remediation Assist with the preparation of management information (MI), commentary, and actions for internal governance forums Policy, Process & Risk Management Support the implementation, communication and maintenance of compliance policies and procedures Promote a strong compliance culture, good customer outcomes, and awareness of Consumer Duty principles Identify regulatory risks and assist in creating and tracking remediation plans Training & Staff Engagement Deliver local compliance briefings, onboarding support and periodic training on relevant regulatory topics Act as an approachable, trusted adviser who promotes a supportive and open compliance culture Key Requirements: Essential Strong compliance experience within retail investment management, wealth management, or stockbroking Experience working directly with retail clients from a compliance oversight or advisory perspective Solid understanding of FCA rules including COBS, SYSC, PROD, Consumer Duty, and SM&CR Experience conducting compliance monitoring, file reviews, or supervisory oversight Ability to work independently, exercise sound judgement, and proactively identify risks Excellent communication skills with the ability to influence and support stakeholders Desirable Previous experience in a multi-site firm or acting as onsite compliance presence Knowledge of CASS considerations relevant to stockbroking activity Relevant industry qualifications (e.g., CISI, ICA, or equivalent) Approachable and collaborative, with a willingness to support the business in a helpful, practical, and proactive manner Confident operating as the local compliance representative and trusted adviser High attention to detail with strong organisational skills Professional integrity and commitment to good customer outcomes Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities. If you would like this job advertisement in an alternative format, please contact MERJE directly.
Customer Relations Advisor Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over email and occasionally by phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. To enable you to complete the above tasks, you'll be trained on their product range and how each stage of the customer journey links up from the sale stage to on-boarding. What we can offer you at this stage: Initially we are able to offer this on an on-going temporary basis, but there has been a high success of temps being offered permanent contracts within the business, so don't let this put you off applying. You'll receive an hourly rate of 13.08 p/hour Weekly pay Paid holiday and enrolment in pension scheme after 12 weeks Central Redhill office location 9.00 - 5.15pm Monday to Friday 1 day a week WFH (after initial training completed) - compulsory office day is a Tuesday. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15348
Mar 18, 2026
Seasonal
Customer Relations Advisor Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration based, with main duties being centred around emails, researching & collating facts to back up or reject possible complaints. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over email and occasionally by phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. To enable you to complete the above tasks, you'll be trained on their product range and how each stage of the customer journey links up from the sale stage to on-boarding. What we can offer you at this stage: Initially we are able to offer this on an on-going temporary basis, but there has been a high success of temps being offered permanent contracts within the business, so don't let this put you off applying. You'll receive an hourly rate of 13.08 p/hour Weekly pay Paid holiday and enrolment in pension scheme after 12 weeks Central Redhill office location 9.00 - 5.15pm Monday to Friday 1 day a week WFH (after initial training completed) - compulsory office day is a Tuesday. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15348