Settlements Administrator Contract Type: Temporary Daily Rate: Up to 219 Working Pattern: Full Time. 36 hrs per week. Hybrid 3 days in week Duration: 9 months possibility of extension Location: EC3 Key Responsibilities: Provide operational support for day-to-day processing within the Settlements area, ensuring all operations are executed accurately, securely, and punctually. Promptly resolve issues with banks and counterparties. Process Gilt Repo transactions and manage Euro Government and FX transactions. Handle collateral management responsibilities and ensure all positions are fully collateralised on the GIMRA portfolio. Confirm trades with market counterparties for products such as repos, Local Authority, and Money Market deposits. Process daily investment management cash flows and confirm transactions related to the Cash Lending portfolio trades. Download and reconcile CREST positions, processing trades through Easyway while ensuring price feeds are functioning correctly. Identify areas for improvement in operational processes. Experience Required: A minimum of 1 year's experience with CREST and exposure to the gilt markets. Familiarity with Easyway/Euroclear settlement concerning European Government Bonds. Experience in collateral management processing and handling FX Swaps. Proven ability to communicate effectively with market participants and maintain good relationships. Experience in CREST reconciliation is essential. Knowledge & Skills: Strong understanding of settlements processes within the UK Gilt and T-Bill markets. Knowledge of processing Money Market trades, including deposits, loans, and commercial papers. Strong commitment to delivering quality service, maintaining high standards during core and non-core hours. Excellent interpersonal skills, enabling effective communication across all levels. Strong planning and organisational capabilities, with the ability to multi-task and deliver high-quality work under pressure. A meticulous approach with a keen eye for detail, ensuring accuracy in all tasks. A professional, enthusiastic attitude towards work, with a proactive approach to challenges. Ability to collaborate effectively within a team environment and across different teams. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 06, 2026
Seasonal
Settlements Administrator Contract Type: Temporary Daily Rate: Up to 219 Working Pattern: Full Time. 36 hrs per week. Hybrid 3 days in week Duration: 9 months possibility of extension Location: EC3 Key Responsibilities: Provide operational support for day-to-day processing within the Settlements area, ensuring all operations are executed accurately, securely, and punctually. Promptly resolve issues with banks and counterparties. Process Gilt Repo transactions and manage Euro Government and FX transactions. Handle collateral management responsibilities and ensure all positions are fully collateralised on the GIMRA portfolio. Confirm trades with market counterparties for products such as repos, Local Authority, and Money Market deposits. Process daily investment management cash flows and confirm transactions related to the Cash Lending portfolio trades. Download and reconcile CREST positions, processing trades through Easyway while ensuring price feeds are functioning correctly. Identify areas for improvement in operational processes. Experience Required: A minimum of 1 year's experience with CREST and exposure to the gilt markets. Familiarity with Easyway/Euroclear settlement concerning European Government Bonds. Experience in collateral management processing and handling FX Swaps. Proven ability to communicate effectively with market participants and maintain good relationships. Experience in CREST reconciliation is essential. Knowledge & Skills: Strong understanding of settlements processes within the UK Gilt and T-Bill markets. Knowledge of processing Money Market trades, including deposits, loans, and commercial papers. Strong commitment to delivering quality service, maintaining high standards during core and non-core hours. Excellent interpersonal skills, enabling effective communication across all levels. Strong planning and organisational capabilities, with the ability to multi-task and deliver high-quality work under pressure. A meticulous approach with a keen eye for detail, ensuring accuracy in all tasks. A professional, enthusiastic attitude towards work, with a proactive approach to challenges. Ability to collaborate effectively within a team environment and across different teams. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Alma Personnel is looking to recruit an all round Administrator to carry out various duties within this busy and fast moving environment. Working alongside a Sales Administrator, duties will be varied, including:- Seeing the order through from start to finish Supporting the sales team that generate a lot of traffic Organising transport Dealing with contracts/hire Processing quotes Financial settlements Taxing vehicles General administration support Personal Qualities: The role can be quite technical and demanding so requires someone that does not get flustered. Ideally you will have at least 2 years experience in an Administration environment and willing to learn the other aspects of the role. You will be quick at picking things up, able to multitask and prioritise your day. Excellent organisational skills and confidence are essential for this role . If you fel the above personal qualites describes you, then apply now as interviews are taking place w/c 9th March.
Mar 06, 2026
Full time
Alma Personnel is looking to recruit an all round Administrator to carry out various duties within this busy and fast moving environment. Working alongside a Sales Administrator, duties will be varied, including:- Seeing the order through from start to finish Supporting the sales team that generate a lot of traffic Organising transport Dealing with contracts/hire Processing quotes Financial settlements Taxing vehicles General administration support Personal Qualities: The role can be quite technical and demanding so requires someone that does not get flustered. Ideally you will have at least 2 years experience in an Administration environment and willing to learn the other aspects of the role. You will be quick at picking things up, able to multitask and prioritise your day. Excellent organisational skills and confidence are essential for this role . If you fel the above personal qualites describes you, then apply now as interviews are taking place w/c 9th March.
We are excited to offer a fantastic opportunity for a Claims Advisor Apprentice to join our Sheffield Local Authority account based in Sheffield. Starting Salary: 24,293.00 (Subject to review) Location : Olive Grove Depot, Olive Grove Road, Sheffield, S2 3GE Working hours per week : Monday - Friday 09:00-17:30. 37.5hr/week Start date : September 2026 Apprenticeship Link : Business administrator / Skills England As part of your apprenticeship, you will be enrolled onto the Business Administrator Level 3 programme, which will take approximately 21 months to complete. You will be fully supported by our partnered college through 1-2-1 guidance, e-learning materials and technical experts on hand throughout your apprenticeship journey. Join our vibrant and inclusive community in Sheffield Local Authority, working on diverse projects that make a real, positive impact across the UK. The contract has transformed 75% of the city's roads within its first five years-improving them from some of the worst in the country to among the best. We continue to maintain this infrastructure to the improved standards. We are improving and maintaining 1,180 miles of road, 2,050 miles of pavement, 68,000 streetlights, 36,000 highway trees, 28,000 street signs, 72,000 drainage gullies, 480 traffic signals, 18,000 items of street furniture, 2.9 million sqm of grass verges and over 600 bridges and highway structures. What you will do: As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level role provides hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to accurate reporting and claims resolution. You will gain exposure to a wide range of claim types and develop strong foundations in claims handling, investigation and financial processes. Your responsibilities will include: Monitoring internal dashboards and the Claims Portal for new claim notifications. Creating and maintaining accurate claim records within the claims database. Liaising with claimants to ensure all required documentation is received and complete. Updating claims data to support accurate reporting, reserving and analysis. Recording claims with the Department for Work and Pensions (DWP) and verifying certificate validity. Attending accident locations to gather evidence, including photographs and measurements Using the Confirm system to investigate claims against the business, as well as property damage claims pursued by the business. Collaborating with operational teams to obtain supporting information and documentation. Communicating with utility companies, insurers, third-party representatives and claimants. Assisting the Claims Manager with administrative and investigative tasks. Working with the Finance team to facilitate settlements, including payment requisitions. What you will bring: GCSE English and Maths, grade A-C / 9-4. Full UK driving license. Strong attention to detail and organisational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks and prioritise effectively. Proficient in Microsoft Office and comfortable working with databases. Applicants must be at least 18 years of age to be eligible for consideration, due to the nature of the work associated with this account. Please note that successful applicants must undergo random drug and alcohol testing in line with our commitment to a safe and compliant working environment. Shortlisting will be based on submitted certificates, predicted grades or achieved qualifications. If you have issues uploading documents, please contact our People Services team. Why join Amey? At Amey, we work on long-term, stable contracts, allowing you to plan a long-term career with us. We have been awarded Platinum status by Investors in People, underscoring our commitment to supporting our people across every part of our organisation. Whether you are starting your career, returning to the workplace or bringing professional experience, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration: Competitive annual salary with potential yearly reviews to ensure you're rewarded for your contributions. Career Growth : First-class mentoring and a structured learning and development programme to support your professional and personal development. Training Opportunities : Fully funded leadership programmes and comprehensive training tailored to your growth. Holidays : 24 days' annual leave plus bank holidays, with the option to buy more. Pension: Generous scheme with additional contributions from Amey. Flexible Working: Hybrid, part-time and flexible work patterns open for discussion to support work-life balance. Flexible Benefits : Customise your benefits such as insurance, Cycle2Work, and discounted gym membership. Exclusive Discounts: Access to an online portal with discounts from major retailers and healthcare providers. Giving Back: Two Social Impact Days each year for volunteering and fundraising. Family-Friendly Policies: Support for new parents and those with caring responsibilities. Affinity Networks: Join networks that connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day, our teams across the UK and internationally shape some of the most complex environments that will impact generations to come. Find out more at (url removed) Application Guidance and Diversity & Inclusion At Amey, we continuously evolve our ways of working to reflect the diverse needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a Disability Confident Leader, we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support required during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible. Inspiring Impact Together
Mar 05, 2026
Full time
We are excited to offer a fantastic opportunity for a Claims Advisor Apprentice to join our Sheffield Local Authority account based in Sheffield. Starting Salary: 24,293.00 (Subject to review) Location : Olive Grove Depot, Olive Grove Road, Sheffield, S2 3GE Working hours per week : Monday - Friday 09:00-17:30. 37.5hr/week Start date : September 2026 Apprenticeship Link : Business administrator / Skills England As part of your apprenticeship, you will be enrolled onto the Business Administrator Level 3 programme, which will take approximately 21 months to complete. You will be fully supported by our partnered college through 1-2-1 guidance, e-learning materials and technical experts on hand throughout your apprenticeship journey. Join our vibrant and inclusive community in Sheffield Local Authority, working on diverse projects that make a real, positive impact across the UK. The contract has transformed 75% of the city's roads within its first five years-improving them from some of the worst in the country to among the best. We continue to maintain this infrastructure to the improved standards. We are improving and maintaining 1,180 miles of road, 2,050 miles of pavement, 68,000 streetlights, 36,000 highway trees, 28,000 street signs, 72,000 drainage gullies, 480 traffic signals, 18,000 items of street furniture, 2.9 million sqm of grass verges and over 600 bridges and highway structures. What you will do: As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level role provides hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to accurate reporting and claims resolution. You will gain exposure to a wide range of claim types and develop strong foundations in claims handling, investigation and financial processes. Your responsibilities will include: Monitoring internal dashboards and the Claims Portal for new claim notifications. Creating and maintaining accurate claim records within the claims database. Liaising with claimants to ensure all required documentation is received and complete. Updating claims data to support accurate reporting, reserving and analysis. Recording claims with the Department for Work and Pensions (DWP) and verifying certificate validity. Attending accident locations to gather evidence, including photographs and measurements Using the Confirm system to investigate claims against the business, as well as property damage claims pursued by the business. Collaborating with operational teams to obtain supporting information and documentation. Communicating with utility companies, insurers, third-party representatives and claimants. Assisting the Claims Manager with administrative and investigative tasks. Working with the Finance team to facilitate settlements, including payment requisitions. What you will bring: GCSE English and Maths, grade A-C / 9-4. Full UK driving license. Strong attention to detail and organisational skills. Excellent written and verbal communication abilities. Ability to manage multiple tasks and prioritise effectively. Proficient in Microsoft Office and comfortable working with databases. Applicants must be at least 18 years of age to be eligible for consideration, due to the nature of the work associated with this account. Please note that successful applicants must undergo random drug and alcohol testing in line with our commitment to a safe and compliant working environment. Shortlisting will be based on submitted certificates, predicted grades or achieved qualifications. If you have issues uploading documents, please contact our People Services team. Why join Amey? At Amey, we work on long-term, stable contracts, allowing you to plan a long-term career with us. We have been awarded Platinum status by Investors in People, underscoring our commitment to supporting our people across every part of our organisation. Whether you are starting your career, returning to the workplace or bringing professional experience, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration: Competitive annual salary with potential yearly reviews to ensure you're rewarded for your contributions. Career Growth : First-class mentoring and a structured learning and development programme to support your professional and personal development. Training Opportunities : Fully funded leadership programmes and comprehensive training tailored to your growth. Holidays : 24 days' annual leave plus bank holidays, with the option to buy more. Pension: Generous scheme with additional contributions from Amey. Flexible Working: Hybrid, part-time and flexible work patterns open for discussion to support work-life balance. Flexible Benefits : Customise your benefits such as insurance, Cycle2Work, and discounted gym membership. Exclusive Discounts: Access to an online portal with discounts from major retailers and healthcare providers. Giving Back: Two Social Impact Days each year for volunteering and fundraising. Family-Friendly Policies: Support for new parents and those with caring responsibilities. Affinity Networks: Join networks that connect, support and inspire diverse communities within Amey. About Amey We are a leading provider of full life-cycle engineering, operations and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day, our teams across the UK and internationally shape some of the most complex environments that will impact generations to come. Find out more at (url removed) Application Guidance and Diversity & Inclusion At Amey, we continuously evolve our ways of working to reflect the diverse needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation or age. We believe everyone deserves an opportunity to shine. As a Disability Confident Leader, we guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support required during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible. Inspiring Impact Together
Funds Administrator - Funds & Securities Settlements Duration: 6 months contract initially Pay: £21.83/hour (PAYE) or £25.11/hour (via umbrella) Location: Manchester (hybrid working - 4 days onsite) My client are seeking 3 future team member for the role of Fund Administrator to join their team that covers Fund Applications, Operations, Settlements and Dealing. The organisation provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. They provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester and is hybrid. In this role, you'll make an impact in the following ways: Cash and stock break analysis and resolution. Responsible for review, investigation and response on client queries Day to day duties and tasks for the Funds area, this includes trade and settlements teams. Responsible for manual trade pricing and failed trade resolution with Fund Managers/Transfer agents. The maintenance of internal static data. Complete Fund Manager documentation to support clients with fund account openings. Keeping procedures updated To be successful in this role, we're seeking the following: Good attention to detail, prioritisation and time management required Experience in dealing with clients over the phone and written (email) Proven track record of delivering excellent client service Ability to adapt to change and use initiative to overcome challenges Excellent working knowledge of Microsoft Excel, Word and Outlook Ability to analyze large sets of data to resolve stock and cash positions in a timely manner. Understanding of Funds and securities settlement desirable
Mar 04, 2026
Contractor
Funds Administrator - Funds & Securities Settlements Duration: 6 months contract initially Pay: £21.83/hour (PAYE) or £25.11/hour (via umbrella) Location: Manchester (hybrid working - 4 days onsite) My client are seeking 3 future team member for the role of Fund Administrator to join their team that covers Fund Applications, Operations, Settlements and Dealing. The organisation provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. They provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Manchester and is hybrid. In this role, you'll make an impact in the following ways: Cash and stock break analysis and resolution. Responsible for review, investigation and response on client queries Day to day duties and tasks for the Funds area, this includes trade and settlements teams. Responsible for manual trade pricing and failed trade resolution with Fund Managers/Transfer agents. The maintenance of internal static data. Complete Fund Manager documentation to support clients with fund account openings. Keeping procedures updated To be successful in this role, we're seeking the following: Good attention to detail, prioritisation and time management required Experience in dealing with clients over the phone and written (email) Proven track record of delivering excellent client service Ability to adapt to change and use initiative to overcome challenges Excellent working knowledge of Microsoft Excel, Word and Outlook Ability to analyze large sets of data to resolve stock and cash positions in a timely manner. Understanding of Funds and securities settlement desirable
Job Title: Settlements Administrator Duration: 9 months, extensions likely Location: Manchester Salary: £17.00 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to take your career in banking to the next level? Our client, a dynamic organisation located in the heart of Manchester, is seeking a motivated Settlements Administrator to join their thriving Settlements team. If you're detail-oriented, enjoy problem-solving, and excel in a fast-paced environment, this is the opportunity for you! About the Role: As a Settlements Administrator, you will play a crucial role in facilitating the timely settlement of client trades. Your responsibilities will include: Ensuring the quality and completion of your work, with a keen eye for detail. Interacting with a variety of internal and external stakeholders. Engaging in phone interactions to resolve issues effectively. Processing transactions and conducting reconciliations. Supporting both physical and electronic security transactions in an office-based role. Who We're Looking For: High school diploma or equivalent is required; additional education or experience is a plus. Previous experience in a financial services environment is preferred but not essential. Strong proficiency in MS Office. Excellent communication skills, both written and verbal. A keen attention to detail and a flexible approach to work. Why Join Us? This is your chance to be part of a passionate team that values collaboration and innovation. If you're enthusiastic about making an impact and helping clients achieve their financial goals, we want to hear from you! Apply now and become an integral part of our client's success story! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 03, 2026
Contractor
Job Title: Settlements Administrator Duration: 9 months, extensions likely Location: Manchester Salary: £17.00 per hour PAYE Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to take your career in banking to the next level? Our client, a dynamic organisation located in the heart of Manchester, is seeking a motivated Settlements Administrator to join their thriving Settlements team. If you're detail-oriented, enjoy problem-solving, and excel in a fast-paced environment, this is the opportunity for you! About the Role: As a Settlements Administrator, you will play a crucial role in facilitating the timely settlement of client trades. Your responsibilities will include: Ensuring the quality and completion of your work, with a keen eye for detail. Interacting with a variety of internal and external stakeholders. Engaging in phone interactions to resolve issues effectively. Processing transactions and conducting reconciliations. Supporting both physical and electronic security transactions in an office-based role. Who We're Looking For: High school diploma or equivalent is required; additional education or experience is a plus. Previous experience in a financial services environment is preferred but not essential. Strong proficiency in MS Office. Excellent communication skills, both written and verbal. A keen attention to detail and a flexible approach to work. Why Join Us? This is your chance to be part of a passionate team that values collaboration and innovation. If you're enthusiastic about making an impact and helping clients achieve their financial goals, we want to hear from you! Apply now and become an integral part of our client's success story! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar. Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development Conduct monthly Internal Quality Reviews (IQRs) on both "in-flight" and closed claims, producing reports in an agreed format for directors and senior management. Act as a point of escalation for claims-related matters, providing technical guidance and support. Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends. Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance. Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: Act as a general point of referral and "voice of experience" for employees, with more complex technical matters escalated to senior management as required. Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility). Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: Strong experience in a quality assurance, technical assurance, or senior property claims role. Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks. Confidence providing constructive feedback and influencing quality improvements without direct line management authority. Comfortable working with senior stakeholders, including clients. Strong communication skills, both written and verbal. Able to balance technical review, advisory support, and coaching responsibilities. Why join us Opportunity to play a key role in shaping and maintaining quality standards across the business. Senior-level exposure without direct people management. Collaborative working environment with directors and senior stakeholders. A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral. The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to 'give back' Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools Support of professional development including payment of membership fees and training/qualification opportunities by agreement Yearly discretionary bonus Annual salary review Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong 'open door' policy We embrace diversity and equality. We are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves. Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year
Mar 03, 2026
Full time
Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar. Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development Conduct monthly Internal Quality Reviews (IQRs) on both "in-flight" and closed claims, producing reports in an agreed format for directors and senior management. Act as a point of escalation for claims-related matters, providing technical guidance and support. Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends. Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance. Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: Act as a general point of referral and "voice of experience" for employees, with more complex technical matters escalated to senior management as required. Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility). Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: Strong experience in a quality assurance, technical assurance, or senior property claims role. Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks. Confidence providing constructive feedback and influencing quality improvements without direct line management authority. Comfortable working with senior stakeholders, including clients. Strong communication skills, both written and verbal. Able to balance technical review, advisory support, and coaching responsibilities. Why join us Opportunity to play a key role in shaping and maintaining quality standards across the business. Senior-level exposure without direct people management. Collaborative working environment with directors and senior stakeholders. A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral. The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to 'give back' Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools Support of professional development including payment of membership fees and training/qualification opportunities by agreement Yearly discretionary bonus Annual salary review Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong 'open door' policy We embrace diversity and equality. We are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves. Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year
A small prestigious international bank has an exciting opportunity for a conscientious individual to join its busy Structured Finance area. Your duties will be varied to include: Data input Conducting research Preparing reports Assisting with treasury settlements Your experience must include: 1 - 3 years of proven relevant administration experience gained in a back or middle office operations area within an international bank Excellent communication skills both written and oral Ability to adapt to a diverse workload with attention to detail & accuracy Strong IT skills - Excel & PowerPoint This role will initially be working 5 days a week in the London office, to get to know the Bank, processes, systems etc and will then transition to hybrid after 1 month as the successful candidate settles in.
Oct 08, 2025
Full time
A small prestigious international bank has an exciting opportunity for a conscientious individual to join its busy Structured Finance area. Your duties will be varied to include: Data input Conducting research Preparing reports Assisting with treasury settlements Your experience must include: 1 - 3 years of proven relevant administration experience gained in a back or middle office operations area within an international bank Excellent communication skills both written and oral Ability to adapt to a diverse workload with attention to detail & accuracy Strong IT skills - Excel & PowerPoint This role will initially be working 5 days a week in the London office, to get to know the Bank, processes, systems etc and will then transition to hybrid after 1 month as the successful candidate settles in.
Assistant Team Leader - Loans Administration Contract Until March 2026 London Up to £460 Umbrella/day A leading financial services institution is seeking an Assistant Team Leader within their Loans Administration team . This role is ideal for someone with a strong background in Loan Agency operations who thrives in a fast-paced, high-control environment. Key Responsibilities: Act as Facility Agent for daily loan processing across EMEA Ensure Agency and bilateral loan transactions are processed accurately and on time Oversee fee processing, reconciliations, and loan reporting under 4-eye control Supervise Loans Administrators, offering guidance and training where required Liaise daily with Treasury, Front Office, and external counterparties to manage settlements and funding Support leadership in process improvements, system testing, and operational planning Skills & Experience: Solid understanding of Loans Administration Agency responsibilities Knowledge of SWIFT payments , loan documentation, and funding mechanisms Strong communication skills and ability to engage stakeholders at all levels Detail-oriented with proven ability to meet deadlines under pressure Experience providing guidance to junior staff This is a London-based role (Canary Wharf) with hybrid working) with an initial contract running until March 2026 , offering up to £460/day (Umbrella) .
Oct 08, 2025
Full time
Assistant Team Leader - Loans Administration Contract Until March 2026 London Up to £460 Umbrella/day A leading financial services institution is seeking an Assistant Team Leader within their Loans Administration team . This role is ideal for someone with a strong background in Loan Agency operations who thrives in a fast-paced, high-control environment. Key Responsibilities: Act as Facility Agent for daily loan processing across EMEA Ensure Agency and bilateral loan transactions are processed accurately and on time Oversee fee processing, reconciliations, and loan reporting under 4-eye control Supervise Loans Administrators, offering guidance and training where required Liaise daily with Treasury, Front Office, and external counterparties to manage settlements and funding Support leadership in process improvements, system testing, and operational planning Skills & Experience: Solid understanding of Loans Administration Agency responsibilities Knowledge of SWIFT payments , loan documentation, and funding mechanisms Strong communication skills and ability to engage stakeholders at all levels Detail-oriented with proven ability to meet deadlines under pressure Experience providing guidance to junior staff This is a London-based role (Canary Wharf) with hybrid working) with an initial contract running until March 2026 , offering up to £460/day (Umbrella) .
