62 jobs found

Corporate Claims HandlerStevenson Risk SolutionsBelfast, Northern Ireland About Us Stevenson Risk Solutions is a dynamic and client-focused insurance broker and risk management firm based in Belfast. We provide tailored insurance and claims support to a diverse portfolio of corporate clients across multiple sectors. Our mission is to deliver expert advice, exceptional service, and robust support when our clients need us most. Job Purpose As a Corporate Claims Handler, you will be responsible for managing a portfolio of complex and high-value commercial claims. You will act as the key liaison between clients, insurers, loss adjusters, and legal representatives to ensure timely and fair resolution of claims, while maintaining the highest levels of customer service and compliance. Corporate Claims Handler - Key Responsibilities Manage and process claims across various commercial lines including property, liability, motor fleet, cyber, and professional indemnity. Act as the main point of contact for corporate clients throughout the life of a claim. Provide proactive claims advice and support, including guidance on policy cover, claim notification, and documentation. Liaise effectively with insurers, loss adjusters, solicitors, and third parties to ensure prompt and fair settlement. Monitor and report on claim progress, highlighting issues or delays and proposing appropriate solutions. Maintain accurate and up-to-date records in the claims management system. Prepare and present claims analysis reports to internal teams and clients. Identify trends or recurring issues and work with clients and account executives to mitigate future risks. Ensure all activities comply with FCA regulations and internal governance standards. Support the continuous improvement of the claims function through knowledge sharing and process enhancement. Corporate Claims Handler - Essential Skills & Experience Minimum 3 years experience in a commercial or corporate insurance claims handling role, preferably within a broker or insurer environment. Strong knowledge of UK commercial insurance policies and claims processes. Excellent communication and interpersonal skills, with the ability to manage client relationships with professionalism and empathy. Strong negotiation and problem-solving skills. High level of attention to detail and organisational skills. Proficient in Microsoft Office and claims management systems. Corporate Claims Handler - Desirable Progress toward or completion of CII qualifications (e.g. Cert CII, Dip CII). Experience handling large or complex loss claims. Familiarity with the Northern Ireland insurance and legal market. Corporate Claims Handler - What We Offer Competitive salary commensurate with experience. Discretionary performance-based bonus. Support for professional development and qualifications. Positive and supportive team culture. Opportunities to work on high-profile and interesting claims. JBRP1_UKTJ

This well known and expanding motor claims business are looking to recruit a Motor Claims Handler. This role is 100% office based and you will have worked in a similar role for a minimum of 12 months. You will act as the first point of contact where you'll gather details to assess authenticity. This role will suit someone who has excellent telephone manner and communication skills, strong customer service focus, has a proactive and can-do attitude with a focus on problem-solving and attention to detail with a commitment to maintaining high standards of accuracy. Mon to Fri 9am till 5.30pm 1 Saturday morning in 3 ( 9am till 12pm) Competitive remuneration package on offer plus plenty of overtime opportunity.

Commercial Claims Handler - Stoke on Trent Days in office - 3 days a week Salary - £25,000 - £35,000 IPS Group are working with a well-established insurance Brokerage in Stoke-on-Trent that is looking to strengthen their Claims team by bringing in a cross class Commercial Claims Handler.In this role you will be dealing with a varied mix of Commercial claims. Mostly Haulage Motor trade but could also be anything from Liability and Property claims to something different.This is a fast-paced environment that requires strong attention to detail. You will be managing a caseload as well as preparing claims analysis reports and leading some client meetings both virtually and face to face.There is also an expectation to help with training, mentoring and the development of both new and existing staff.The ideal person for this role will have Commercial claims experience but are open to One specific area of claims.Broking experience with face-to-face interaction with clients, adjusters, insurers and solicitors would also be advantageous, but not essential.

Time Appointments are proud to be working on behalf of a leading insurance company who are currently looking to recruit an experienced Claims Handler within Property Liability to strengthen their team. This is a fantastic opportunity to work for an award-winning business who value their employees. As well as the opportunity to flourish in an employee focussed culture, the successful candidate will be offered a competitive salary of up to £35,000 and hybrid, flexible working. Key Duties & Responsibilities: Handling and processing claims pertaining to risks underwritten by the company Overseeing the handling of claims by third-party service providers to time and quality standards Monitoring the proper recording of all claims. Appointing and liaising with loss adjusters, solicitors, investigators, and other professionals; following up on reports and outcomes. Preparing and sending large claim advices for information to reinsurers and London office Monitoring the status of outstanding claims and their incurred movements Assisting the team with the efficient handling and resolution of complaints Assist in Claims review on periodic basis Assisting Claims Manager with any other claim related tasks Skills & Experience Required: At least 2 years' experience of liability claims handling (Commercial property, Employers Liability, Public Liability or Motor). Strong Technical insurance knowledge and understanding Excellent communication skills, written and verbal Excellent organisational skills, with the ability to prioritise tasks Ability to thrive in a fast-paced environment A proactive approach and enthusiastic attitude

A fantastic opportunity is available for an experienced Large Loss Claims Handler to join a growing insurance business in Manchester, focusing on large and complex Motor and Casualty claims. This is a chance to join a well-established Norwegian insurer that entered the UK market in 2015 and has continued to grow year on year. Based in impressive offices in Spinningfields, the company is known for its strong culture and a dedicated approach to their core values. As a Large Loss Claims Handler, you'll take ownership of high-value cases - typically upwards of £100k - working closely with clients, brokers, and internal teams to ensure claims are managed efficiently, fairly, and with a consistently high level of service. The Large Loss Claims Handler role: Managing a portfolio of complex Motor and/or Casualty claims, typically valued at £100k+. Supporting the Large Loss Technical Lead and Claims Manager with strategy and technical input. Acting as a key point of contact for both internal stakeholders (underwriters, claims, risk teams) and external contacts (brokers, loss adjusters, policyholders, suppliers). Providing mentoring and guidance to less experienced team members. Identifying training needs and supporting development across the team. Keeping the team informed of relevant market changes, legal updates and claims trends. Communicating regularly with reinsurers. What we're looking for: Strong experience handling large and complex Motor and/or Casualty claims. A confident communicator who can build trust and rapport with a wide range of stakeholders. Someone who brings technical know-how, commercial awareness, and a calm approach under pressure. Highly organised, with good attention to detail and the ability to manage your time well. Confident using MS Word, Excel, and PowerPoint. Salary and Benefits of the Large Loss Claims Handler: Competitive salary based on experience. Annual performance-related bonus. 25 days holiday bank holidays. Your birthday off every year. Excellent company pension. Private healthcare. Hybrid working after probation. Life assurance (4x salary). Ready to take the leap? If you're a passionate about client services and experienced in Large Loss Claims within Commercial Insurance, do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR15953

Commercial Account Handler Salary: £35,000 - £45,000 + Benefits We're working with a respected and growing insurance brokerage seeking an experienced Commercial Account Handler to join their established team near the Bolton area . This is an excellent opportunity to become part of a supportive and professional business, managing a diverse portfolio of clients across all classes of commercial insurance. About the Role: As a key member of the team, you'll handle a range of commercial accounts, typically with premiums between £5,000 and £25,000 , with some cases extending up to £200,000 . Working closely with Account Executives, you'll provide first-class service across new business, renewals, and mid-term adjustments while maintaining strong relationships with both clients and insurers. Responsibilities: Manage a portfolio of commercial clients, providing proactive advice and day-to-day support. Prepare and process quotes, renewals, and adjustments across a variety of products including Commercial Combined, Property, Liability and Motor. Maintain accurate client records and documentation using Acturis software. Liaise with insurers to negotiate competitive terms and resolve queries efficiently. Identify opportunities to enhance client cover or provide additional solutions where suitable. Offer claims support and ensure all clients receive a high standard of ongoing service. Requirements: Proven experience as a Commercial Account Handler within insurance. Solid understanding of commercial insurance products across multiple classes. Acturis experience is essential for this position. Excellent communication skills, attention to detail, and a customer-focused approach. Organised, professional and able to manage multiple priorities effectively. Strong team player committed to delivering high-quality service. Benefits: Competitive salary of £35,000 - £45,000 (depending on experience). Contributory pension scheme. 25 days annual leave plus bank holidays. A range of company-funded and voluntary benefits to suit your lifestyle. Access to professional development, training, and qualification support. Participation in long-term equity and savings schemes. This is a fantastic opportunity for a dedicated Account Handler to join a well-established team and play a key role in supporting commercial clients across a varied portfolio. If you're ready to take the next step in your insurance career, apply today or contact our team quoting job reference NJR16195 .

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Motor Claims Handler - Newcastle Full-Time Permanent Monday to Friday Salary: 27,000 - 34,000 DOE We're looking for an experienced and detail focused Motor Claims Handler to join our team in Newcastle. This is a great opportunity for someone who enjoys problem solving, supporting customers and managing claims from start to finish. Key Responsibilities Handle motor claims from first notification to settlement. Review, assess and process claims in line with company procedures. Investigate liability, evaluate losses and negotiate settlements. Manage customer enquiries by phone and email, including more complex cases. Keep accurate records and update information in claims systems. Work with loss adjusters, subject matter experts and internal teams when needed. Learn and develop technical skills through training and coaching. Suggest ideas to improve processes within the team. Follow company policies, compliance standards and regulatory requirements. Find effective solutions to routine enquiries using set processes and guidelines. About You Experience in motor claims handling (preferred). Strong communication and negotiation skills. Excellent attention to detail and accuracy. Confident working under pressure and managing a busy workload. Customer focused with a proactive, positive approach. Comfortable learning new systems and procedures. What's on Offer 27,000 - 34,000 depending on experience Permanent, full time role Monday to Friday - no weekends Supportive team environment Opportunities for growth and development Interested? Apply now or get in touch for more details! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Senior Claims Handler Location: Chelmsford Job Type: Full-time Working Hours: 09:00 - 17:00, Monday - Friday (1 day hybrid) Perks: 26 days annual leave + bank holidays, Perkbox, and private healthcare Senior Claims Handler Up to £40,000 (DOE) Chelmsford Full-time We are representing a leading insurance group currently expanding across the UK. They are looking for an experienced professional to join their Chelmsford team. This role is ideal for a Senior Claims Handler who enjoys a fast-paced environment and is looking for a firm that supports professional growth and career development. What You'll Be Doing as a Senior Claims Handler Manage the full lifecycle of a claim from initial notification through to final settlement. Conduct thorough investigations by gathering evidence, assessing damages, and evaluating liability. Lead negotiations with all parties to reach fair settlements and authorise payments. Act as the main point of contact for claimants, providing regular updates and support. Handle complex commercial cases, specifically within Property, Casualty, and Motor Trade (dealerships). Ensure all files are handled in line with legal, regulatory, and data protection standards. Identify and escalate any suspicious or potentially fraudulent claims. Maintain accurate records and internal reports to ensure high levels of service and compliance. What We're Looking For Solid experience managing a varied and busy caseload of commercial claims. Strong technical knowledge of Property and Liability, ideally including Motor Trade premises. A good understanding of insurance market jargon, policy terms, and indemnity principles. Excellent communication skills with the ability to build rapport with clients and stakeholders. A Cert CII qualification (or working towards it) is a significant advantage but not essential. A proven track record of making sound decisions under pressure. High attention to detail and a methodical approach to administrative tasks. A valid UK driving licence is highly desirable for this Senior Claims Handler position.

Are you looking to take your defendant motor claims experience to the next level? One of our respected clients, a specialist in Commercial Motor Insurance, is looking to expand their claims team with an experienced Third Party Claims Handler. This opportunity has come about due to continued growth, and it's a great time to join a company with a clear and exciting development plan. Based in Manchester city centre, this role is particularly well-suited to candidates with a background in third-party motor claims, especially those from a defendant perspective, who are keen to deepen their technical expertise and have greater ownership of files. Responsibilities of the Third Party Claims Handler: Manage a full third-party motor claims caseload from FNOL through to settlement. Investigate and determine liability, gathering supporting evidence and making informed decisions. Review and negotiate payment packs from third parties, credit hire companies, and garages. Liaise with police, investigators, and other third parties to establish facts. Handle recovery of outlay from third-party insurers. Oversee total loss claims, including salvage instruction and completion of MIAFTR. Benefits of the Third Party Claims Handler: Salary of £28,000 - £33,000 plus discretionary bonus. Central location with excellent transport links. Be part of a growing company with clear progression opportunities. Regular company social events. 25 days holiday allowance. Company pension contributions. Our ideal Third Party Claims Handler: Experience handling third-party motor claims, ideally with a focus on Credit Hire, Total Loss, ULR and FNOL, gained in an insurer, solicitor, or MGA setting. A defendant background is strongly preferred, with confidence in assessing liability and defending claims where appropriate. Familiar with the OIC and MOJ Portals, with experience handling Personal Injury and Property Damage claims. Able to handle high-value claims, including those exceeding £50,000. Comfortable working with complex files and confident on the phone. Ready to take the next step? If you're looking for a role where you can really refine your technical skills and work more autonomously on defendant third-party motor claims, apply with your CV today! For more information, contact one of our specialist consultants and quote job reference NJR16362.

Recoveries Claims Handler Location : Manchester About the role Recovery is where the money comes back and where good claims handling really shows. As a Recovery Handler, you will play a critical role in recovering financial outlay following non fault claims, protecting our customers' interests, and ensuring excess payments are returned promptly where applicable. This role sits at the start of the recovery journey. You will make sure our outlay is accurately reflected, pursue recovery opportunities proactively, and manage third party insurers and solicitors with confidence. You will balance commercial awareness with strong customer care, keeping policyholders informed throughout the process. If you like ownership, accountability, and seeing tangible results from your work, this role delivers exactly that. What you will be doing Managing recovery activity following non fault claims Ensuring recovery documentation accurately reflects financial outlay Engaging with third party insurers and solicitors to pursue recoveries Protecting customer rights throughout the recovery process Returning customer excess payments promptly when recovered Delivering against SLAs, financial targets, and productivity measures Keeping policyholders proactively updated Identifying all potential recovery opportunities and managing them through to conclusion Applying Consumer Duty principles in every decision Handling vulnerable customers appropriately and making required adjustments Keeping up to date with changes in legislation and case lawFollowing correct governance for abandoned recoveries and instalment plans Supporting team initiatives and continuous improvement activity What we are looking for Experience in insurance or debt recovery is preferred but not essential Strong customer service and communication skills Confidence handling financial and recovery related conversations Good understanding of motor insurance claims High attention to detail and accuracy Ability to manage and prioritise workload effectively Commercial awareness and accountability for outcomes A willingness to learn, develop, and challenge yourself Full training will be provided, but attitude, ownership, and work ethic matter more than ticking every technical box.

Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:

Motor Claims Intervention Handler Salary: £24,500 - £26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.

Claims Handler Job Market - Insurance Claims Claims Handler - About the role Do you have insurance claims handling experience? Are you looking for a role offering some work from home flexibility? My client have an exciting opportunity for an experienced Claims Handler to join their Claims Specialty Team. This role is very customer focussed, requiring you to provide an excellent claims service to clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave, dealing with these classes of business and presenting claims MI. Claims Handler / Senior Claims Handler - Key duties You will be managing claims from across different products, such as property & liability and motor, ensuring service standards are met and/or exceeded Keep an efficient diary system for all claims, ensuring claims are chased as required Develop and maintain a full understanding of Acturis Provide the broking department and clients with claims information and reports as required Produce claims MI/claims reports when require Claims Handler - Key requirements Robust HNW, property, and liability insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures Robust experience in managing claims (property, casualty and/or motor trade) ideally a caseload in the region of 250 files, and Cert CII is desirable but not essential for this role. A solid understanding of the insurance market, policy terms, coverage and claims procedures. Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook Cert CII, or working towards this or similar,

Are you ready to take your litigation skills to the next level? Join our team as a Specialist Intermediate Track File Handler and make an impact in a challenging, rewarding role. As a Specialist Handler you will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients as well as the MIB, valued from £25,000 to £100,000. The successful candidate will work in a small team dedicated to dealing with cases involving indemnity issues, on behalf of the MIB and other UK's largest insurers and will report directly to the Team Leader in respect of day-to-day tasks. The team handle cases valued from £0-£150,000 in value. It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge as well as their understanding of the litigation process and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. The successful candidate should therefore be able to recognise cases with a technical bias, e.g. whether the MIB is the correct party to pursue (having an understanding of the Uninsured Drivers and Untraced Drivers Agreement) or whether an Insurer is a contractual Insurer, RTA Insurer, or Article 75 Insurer, and what actions are required if the policyholder is a Claimant and there is a counterclaim be pursued. They should also be able to handle claims valued in excess of £25,000 and be familiar with the Part 7 litigation process, and capable of identifying large loss triggers. Key Responsibilities Reviewing files, noting and abiding by Client Guidelines Knowledge of Part 7 litigation, the CPR Rules and Court procedures Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure Comply with SLA requirement and critical dates Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines, including cost budgeting, instruction of own experts etc Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where necessary Ensuring 'actions' are carried out as per Action Lists in Case Management System Undertaking Court Hearings Attend Conferences with Counsel & experts/clients Ensuring relevant tasks are delegated to the paralegals Accurately recording time and management information Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulations Skills, Knowledge and Expertise Minimum of 24 months experience of handling litigated claims, including Part 7 claims Minimum of 12 months experience of handling cases valued in excess of £25,000 Sound and practical experience of handling Intermediate/Multi Track RTA litigated files is essential, with evidence of managing own case load and reporting skills Have an understanding of indemnity and/or the MIB would be beneficial Reporting to, liaising with and meeting clients with a high level of professionalism Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions Preparing instructions to counsel and experts and attending and advising in conference Conducting research and keeping up to date with legal and industry practices A high level of accuracy and attention to detail The ability to meet deadlines and work efficiently by managing time in a fast-paced environment A Professional manner with the ability to build relationship internally and externally Recognise when sensitivity and tact are required Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion Follow work processes and keep to Strategy Ability to make decisions Assertive and confident to managing expectations Strong written and verbal communication skills Experience of managing fixed fees whilst delivering quality Good telephone negotiation skills Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless Working Hours 35 hours per week. Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. The team currently enjoys hybrid working, being in the office 1 day per week. Primary location for this role is Bolton, Parklands Office. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.

Commercial Insurance Account Handler - South York - North Yorkshire Base Salary to 45 DOE, Bonus and Flex Benefits Overview of the Position Client Relationship Management: Building and maintaining strong relationships with commercial clients to understand their business operations, insurance needs, and risk exposures. This involves regular communication, addressing queries, and providing excellent customer service. Policy Management: Handling the day-to-day administration of clients' insurance policies, including processing renewals, mid-term adjustments (MTAs), cancellations, and ensuring accurate documentation. Market Liaison: Working with insurance companies (insurers) to obtain quotes, negotiate terms, and secure appropriate coverage for clients. This requires a good understanding of the insurance market and different types of commercial insurance products. Technical Advice: Providing professional advice and guidance to clients on various aspects of their insurance program, including coverage options, risk management, and industry-specific exposures. Business Development Support: Assisting Account Executives in identifying opportunities for new business and cross-selling or upselling additional insurance products to existing clients. Compliance: Ensuring all activities are conducted in accordance with regulatory requirements and company procedures. Maintaining accurate records and adhering to compliance standards is crucial. Claims Handling Support: Acting as a point of contact for clients during the claims process, assisting with the submission of claims and liaising with insurers to ensure a smooth and efficient resolution. Documentation and Administration: Preparing various insurance-related documents, such as policy summaries, renewal reports, and correspondence. Maintaining organised and up-to-date client files and using relevant broking systems. Skills and Experience Required: Previous Experience: Previous experience within the commercial insurance sector, ideally as an Account Handler or in a similar client-facing role. Experience in Handling Farm and Agricultural Risks Commercial Insurance Knowledge: A solid understanding of commercial insurance products, such as property, liability, motor fleet, professional indemnity Communication Skills: Excellent verbal and written communication skills are vital for building rapport with clients, negotiating with insurers, and preparing professional documentation. Interpersonal Skills: Strong relationship-building and client management skills are necessary to provide exceptional service and maintain long-term partnerships. Organisational Skills: The ability to manage multiple tasks, prioritise workloads, and work efficiently to meet deadlines is crucial in a fast-paced environment. Attention to Detail: Accuracy in processing policy documentation and handling client information is paramount to ensure compliance and avoid errors. IT Proficiency: Familiarity with insurance broking software (Acturis) and Microsoft Office Suite Professional Qualifications: Progress towards or holding relevant insurance qualifications, such as Cert CII (Chartered Insurance Institute) or higher, is desirable If you wish to apply for this position please click on the Link and David Helliwell from Cameron James professional recruitment will be in contact with you