Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury. Key Responsibilities Act as the main point of contact for customer enquiries Process customer orders accurately and within required timeframes Deliver a high standard of customer service, working with internal departments to meet customer expectations Identify opportunities to upsell or cross-sell products where appropriate Provide administrative and customer support to the sales team and Key Account Manager Assist with debit and credit note processing Handle customer requests, issues, and complaints in a professional and timely manner About You Previous experience in a customer service role, ideally within a similar environment Excellent telephone manner with the ability to adapt communication style to different customers Enjoys working as part of a small, collaborative team Calm and composed when working under pressure Highly organised, flexible, and keen to learn about technical products Friendly, helpful, and customer-focused approach Competent using Microsoft Excel, Word, and Outlook, with experience using data or order management systems (Odoo) Strong organisational skills with a structured and methodical working style Positive, proactive attitude with a genuine desire to help customers and resolve issues Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 06, 2026
Full time
Adecco are recruiting for a Customer Service Co-Ordinator to join their clients team based in Newbury. Key Responsibilities Act as the main point of contact for customer enquiries Process customer orders accurately and within required timeframes Deliver a high standard of customer service, working with internal departments to meet customer expectations Identify opportunities to upsell or cross-sell products where appropriate Provide administrative and customer support to the sales team and Key Account Manager Assist with debit and credit note processing Handle customer requests, issues, and complaints in a professional and timely manner About You Previous experience in a customer service role, ideally within a similar environment Excellent telephone manner with the ability to adapt communication style to different customers Enjoys working as part of a small, collaborative team Calm and composed when working under pressure Highly organised, flexible, and keen to learn about technical products Friendly, helpful, and customer-focused approach Competent using Microsoft Excel, Word, and Outlook, with experience using data or order management systems (Odoo) Strong organisational skills with a structured and methodical working style Positive, proactive attitude with a genuine desire to help customers and resolve issues Apply now! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hire Controller - Feel stuck in your current Hire company ? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge! Benefits for the Hire Controller: Up to £32k DOE No weekend work! 22 days holiday + bank holiday + the option to buy additional days. Discount schemes on major retailers, gyms, hospitality, holidays & more! Company pension scheme. Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients. You will be x hiring, rehiring and sourcing equipment from third party suppliers. Manage a fast paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times. You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date. You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas. Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!
Mar 06, 2026
Full time
Hire Controller - Feel stuck in your current Hire company ? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 25 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based near Dorridge! Benefits for the Hire Controller: Up to £32k DOE No weekend work! 22 days holiday + bank holiday + the option to buy additional days. Discount schemes on major retailers, gyms, hospitality, holidays & more! Company pension scheme. Company health benefit scheme Responsibilities of the Hire Controller: As the hire controller you will build important relationships with internal and external clients. You will be x hiring, rehiring and sourcing equipment from third party suppliers. Manage a fast paced and busy hire desk. Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times. You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date. You may use Syrinx, Inspire, or a similar CRM system. The Hire Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. You may have worked as a plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller. To be considered for this plant hire controller position you may live in: Coventry, Birmingham, Shirley, Bromsgrove, Solihull, Stratford upon Avon, Redditch & surrounding areas. Hit the APPLY button now to be considered for this hire controller role or find out more information and we will be in contact!
BODYSHOP CUSTOMER SERVICE ADVISOR Customer Service Advisor Details: Basic Salary: £28,000 + additional commission earnings available on up selling Hours: Monday - Friday - 8:30am - 5.30pm (4:15pm finish on a Friday) Location: Trafford Park, Manchester New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 53146. Don't worry if your CV is out of date. Get in touch and we can work that out later.
Mar 06, 2026
Full time
BODYSHOP CUSTOMER SERVICE ADVISOR Customer Service Advisor Details: Basic Salary: £28,000 + additional commission earnings available on up selling Hours: Monday - Friday - 8:30am - 5.30pm (4:15pm finish on a Friday) Location: Trafford Park, Manchester New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 53146. Don't worry if your CV is out of date. Get in touch and we can work that out later.
Our client, a leading bodyshop, is seeking a Customer Service Advisor with proven experience working within a bodyshop environment. Role Overview: As a Bodyshop Customer Service Advisor, you will: Maximise customer awareness of all available company services Ensure the highest level of customer care and satisfaction at all times Maintain excellent standards of departmental administration Organise daily collection and delivery operations Key Performance Measures: Sales versus objectives Customer Satisfaction Indicator Bodyshop Key Performance Indicators (KPIs) Employee appraisals Key Responsibilities: Maximise Customer Awareness of Bodyshop and Retailer Services Promote all products and services available to customers Proactively engage with customers, assisting with enquiries regarding vehicle repairs, parts, and vehicle sales Deliver Exceptional Customer Care and Satisfaction Maintain a welcoming presence at the reception desk, promptly addressing customer queries in person or by telephone Explain technical information clearly and without excessive jargon, or refer customers to the appropriate team member Handle dissatisfied customers calmly and professionally, escalating complaints to the Bodyshop Manager as necessary Maintain High Standards of Departmental Administration Initiate new claims using the management system and maintain accurate customer records and follow-up procedures Manage customer contact and bookings in line with company and insurance policies Administer courtesy car allocation, ensuring all documentation is completed accurately and copies of driving licences are obtained where applicable Keep computerised customer records up to date, including detailed notes after every communication or event Manage communications with customers and insurers as required Support the Bodyshop Manager with administrative tasks as needed Ensure compliance with all health and safety, environmental, and company policies Receive and register payments, following company procedures for verification, handling, and depositing of funds Prepare and present invoices promptly after work completion, verifying that all work has been completed and charged correctly, and obtain payment in accordance with company policy Ensure all job pack documentation, including wheel alignment and final inspection paperwork, is scanned and filed appropriately Organise Daily Collection and Delivery Operations Maintain effective communication with parts and workshop teams, attending daily production meetings Notify customers promptly when their vehicles are ready and arrange convenient collection or delivery times Ensure sufficient resources are available to meet collection and delivery requirements at all times Monitor loan car requirements in coordination with workshop control Salary and Benefits: Starting salary is £30,000, progressing to £32,000 upon successful completion of the probationary period. Annual reviews will follow thereafter. The role also includes an excellent benefits package.
Mar 06, 2026
Full time
Our client, a leading bodyshop, is seeking a Customer Service Advisor with proven experience working within a bodyshop environment. Role Overview: As a Bodyshop Customer Service Advisor, you will: Maximise customer awareness of all available company services Ensure the highest level of customer care and satisfaction at all times Maintain excellent standards of departmental administration Organise daily collection and delivery operations Key Performance Measures: Sales versus objectives Customer Satisfaction Indicator Bodyshop Key Performance Indicators (KPIs) Employee appraisals Key Responsibilities: Maximise Customer Awareness of Bodyshop and Retailer Services Promote all products and services available to customers Proactively engage with customers, assisting with enquiries regarding vehicle repairs, parts, and vehicle sales Deliver Exceptional Customer Care and Satisfaction Maintain a welcoming presence at the reception desk, promptly addressing customer queries in person or by telephone Explain technical information clearly and without excessive jargon, or refer customers to the appropriate team member Handle dissatisfied customers calmly and professionally, escalating complaints to the Bodyshop Manager as necessary Maintain High Standards of Departmental Administration Initiate new claims using the management system and maintain accurate customer records and follow-up procedures Manage customer contact and bookings in line with company and insurance policies Administer courtesy car allocation, ensuring all documentation is completed accurately and copies of driving licences are obtained where applicable Keep computerised customer records up to date, including detailed notes after every communication or event Manage communications with customers and insurers as required Support the Bodyshop Manager with administrative tasks as needed Ensure compliance with all health and safety, environmental, and company policies Receive and register payments, following company procedures for verification, handling, and depositing of funds Prepare and present invoices promptly after work completion, verifying that all work has been completed and charged correctly, and obtain payment in accordance with company policy Ensure all job pack documentation, including wheel alignment and final inspection paperwork, is scanned and filed appropriately Organise Daily Collection and Delivery Operations Maintain effective communication with parts and workshop teams, attending daily production meetings Notify customers promptly when their vehicles are ready and arrange convenient collection or delivery times Ensure sufficient resources are available to meet collection and delivery requirements at all times Monitor loan car requirements in coordination with workshop control Salary and Benefits: Starting salary is £30,000, progressing to £32,000 upon successful completion of the probationary period. Annual reviews will follow thereafter. The role also includes an excellent benefits package.
Automotive Service Advisor Location: Heathrow, TW6 Salary: £32,000 £33,000 per annum Overtime: working 1 in 2 Saturday mornings paid at time and a quarter Working Hours: Monday to Friday: 07:00am 16:00pm Alternate Saturdays: 7:00am 1:00pm (paid overtime) Automotive Service Advisor The Role We are looking for an experienced Automotive Service Advisor to join our busy operation in the Heathrow (TW6) area. This is a customer-facing role that plays a key part in ensuring the smooth running of the workshop and delivering excellent service to our customers. You will be responsible for the handover from the night shift at 7:00am, managing vehicle bookings, liaising with the workshop, and keeping customers informed throughout the service or repair process. Automotive Service Advisor -Key Responsibilities Booking in vehicles for service, MOT, and repair Coordinating third-party repairs and issuing purchase orders Liaising with the workshop supervisor, stores, reception team, accounts, and management Keeping customers informed of vehicle progress and obtaining authorisation for additional work Creating, typing, and pricing job cards Producing and managing service plans, ensuring customers are contacted for due servicing Issuing work to mechanical staff Handling cash payments for completed workshop work Managing warranty and contract processes General reception duties and customer support Prioritising workload to meet deadlines Ensuring all work is delivered on time and to a high-quality standard Maintaining Health & Safety standards and safe working practices Carrying out reasonable ad-hoc duties as requested by the Director or General Manager Automotive Service Advisor -What We re Looking For Previous experience as an Automotive Service Advisor (or similar role) Strong organisational and communication skills Ability to prioritise workload in a fast-paced environment Confident customer service skills Good understanding of workshop operations and service processes A professional, reliable, and proactive approach This is an excellent opportunity for a motivated and experienced Automotive Service Advisor looking for a stable role with competitive pay and paid overtime in a busy Heathrow-based operation.
Mar 06, 2026
Full time
Automotive Service Advisor Location: Heathrow, TW6 Salary: £32,000 £33,000 per annum Overtime: working 1 in 2 Saturday mornings paid at time and a quarter Working Hours: Monday to Friday: 07:00am 16:00pm Alternate Saturdays: 7:00am 1:00pm (paid overtime) Automotive Service Advisor The Role We are looking for an experienced Automotive Service Advisor to join our busy operation in the Heathrow (TW6) area. This is a customer-facing role that plays a key part in ensuring the smooth running of the workshop and delivering excellent service to our customers. You will be responsible for the handover from the night shift at 7:00am, managing vehicle bookings, liaising with the workshop, and keeping customers informed throughout the service or repair process. Automotive Service Advisor -Key Responsibilities Booking in vehicles for service, MOT, and repair Coordinating third-party repairs and issuing purchase orders Liaising with the workshop supervisor, stores, reception team, accounts, and management Keeping customers informed of vehicle progress and obtaining authorisation for additional work Creating, typing, and pricing job cards Producing and managing service plans, ensuring customers are contacted for due servicing Issuing work to mechanical staff Handling cash payments for completed workshop work Managing warranty and contract processes General reception duties and customer support Prioritising workload to meet deadlines Ensuring all work is delivered on time and to a high-quality standard Maintaining Health & Safety standards and safe working practices Carrying out reasonable ad-hoc duties as requested by the Director or General Manager Automotive Service Advisor -What We re Looking For Previous experience as an Automotive Service Advisor (or similar role) Strong organisational and communication skills Ability to prioritise workload in a fast-paced environment Confident customer service skills Good understanding of workshop operations and service processes A professional, reliable, and proactive approach This is an excellent opportunity for a motivated and experienced Automotive Service Advisor looking for a stable role with competitive pay and paid overtime in a busy Heathrow-based operation.
Are you confident managing investigations independently and ready to step into a role where your expertise makes an immediate difference? Salary: £38,000 per annum Location: Hybrid - Nottingham office home national travel to centres Working pattern: Full-time, fixed-term for 6 months Start date: As soon as possible TPP Recruitment is supporting a regulated awarding organisation to recruit an Interim Quality Manager focused on leading and delivering investigations into malpractice and maladministration across centres and providers . This 6-month contract will support the team during a period of increased workload and offers an excellent opportunity for an experienced EQA or quality specialist to step into a role with real impact. You will be joining an organisation with a strong culture of quality, supportive leadership, and a clear commitment to regulatory compliance. About the Organisation This awarding organisation works nationally to support high - quality assessment and training delivery . Their Quality & Regulation function ensures compliance with relevant regulatory frameworks and plays a central role in safeguarding the integrity of their qualifications . This role sits within that team, working closely with colleagues while managing your own caseload independently. About the Role As Interim Quality Manager , you will lead on a wide range of investigation activity , ensuring all cases are managed promptly, fairly, and in line with policy, procedure and regulatory expectations . You will: Coordinate and respond to suspected malpractice or maladministration Conduct thorough, impartial investigations, including interviews and unannounced centre visits Analyse evidence, assessment records and documentation Produce clear, robust, evidence-based reports suitable for scrutiny panels Recommend sanctions and remedial actions where required Present findings to internal stakeholders and support follow-up actions Identify risks, patterns and systemic issues, feeding into continuous improvement work Key Responsibilities Lead and deliver investigations into centre, learner and provider activity Gather, authenticate and evaluate digital and paper-based evidence Write high-quality, defensible investigation reports Conduct interviews and fact-finding activity Maintain accurate and secure records Contribute to regulatory compliance and quality assurance Support standardisation and peer review processes Skills / Experience Required Recent experience as an External Quality Assurer Strong background in quality assurance and regulatory compliance Experience conducting investigations and applying Ofqual/JCQ frameworks Excellent analytical, evaluative and report-writing skills Ability to work independently and manage multiple cases Confidence engaging with centres and stakeholders professionally High attention to detail and commitment to procedural accuracy Interview Process Interviews will be held remotely and arranged as soon as suitable candidates are identified. To Apply CV only, no cover letter required Deadline ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 06, 2026
Full time
Are you confident managing investigations independently and ready to step into a role where your expertise makes an immediate difference? Salary: £38,000 per annum Location: Hybrid - Nottingham office home national travel to centres Working pattern: Full-time, fixed-term for 6 months Start date: As soon as possible TPP Recruitment is supporting a regulated awarding organisation to recruit an Interim Quality Manager focused on leading and delivering investigations into malpractice and maladministration across centres and providers . This 6-month contract will support the team during a period of increased workload and offers an excellent opportunity for an experienced EQA or quality specialist to step into a role with real impact. You will be joining an organisation with a strong culture of quality, supportive leadership, and a clear commitment to regulatory compliance. About the Organisation This awarding organisation works nationally to support high - quality assessment and training delivery . Their Quality & Regulation function ensures compliance with relevant regulatory frameworks and plays a central role in safeguarding the integrity of their qualifications . This role sits within that team, working closely with colleagues while managing your own caseload independently. About the Role As Interim Quality Manager , you will lead on a wide range of investigation activity , ensuring all cases are managed promptly, fairly, and in line with policy, procedure and regulatory expectations . You will: Coordinate and respond to suspected malpractice or maladministration Conduct thorough, impartial investigations, including interviews and unannounced centre visits Analyse evidence, assessment records and documentation Produce clear, robust, evidence-based reports suitable for scrutiny panels Recommend sanctions and remedial actions where required Present findings to internal stakeholders and support follow-up actions Identify risks, patterns and systemic issues, feeding into continuous improvement work Key Responsibilities Lead and deliver investigations into centre, learner and provider activity Gather, authenticate and evaluate digital and paper-based evidence Write high-quality, defensible investigation reports Conduct interviews and fact-finding activity Maintain accurate and secure records Contribute to regulatory compliance and quality assurance Support standardisation and peer review processes Skills / Experience Required Recent experience as an External Quality Assurer Strong background in quality assurance and regulatory compliance Experience conducting investigations and applying Ofqual/JCQ frameworks Excellent analytical, evaluative and report-writing skills Ability to work independently and manage multiple cases Confidence engaging with centres and stakeholders professionally High attention to detail and commitment to procedural accuracy Interview Process Interviews will be held remotely and arranged as soon as suitable candidates are identified. To Apply CV only, no cover letter required Deadline ASAP - applications will be reviewed on a rolling basis We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Exclusive to TPF Recruitment, we're representing a highly successful firm of accountants based in West Wickham who are looking for a Client Manager to join their team. This will be a hands-on position where you will be responsible for managing a varied client portfolio across statutory accounts, management accounts, tax, bookkeeping and VAT. You will have increasing responsibility and the opportunity to progress within your career and develop technically in this exciting client manager position. Our client promotes a friendly and relaxed working environment where you can maintain an excellent work life balance. Managing a diverse client portfolio, including attending client meetings Preparation of accounts for Sole Traders, Partnerships and Limited Companies Corporation and personal tax computations Completing more complex management accounts, bookkeeping and VAT work Overseeing basic bookkeeping and VAT returns from more junior staff Supporting junior staff with their development Requirements Client Manager West Wickham £45,000- £55,000 Preferably qualified ACA or ACCA, or by experience 3+ years of experience within an accountancy practice Experience preparing accounts and tax returns Experience of Iris and Xero would be advantageous, but isn't essential Benefits Client Manager West Wickham £45,000- £55,000 £45,000 - £55,000, dependent on experience and background, negotiable Auto Enrolment Pension scheme 25 days holiday, plus bank holidays Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation
Mar 06, 2026
Full time
Exclusive to TPF Recruitment, we're representing a highly successful firm of accountants based in West Wickham who are looking for a Client Manager to join their team. This will be a hands-on position where you will be responsible for managing a varied client portfolio across statutory accounts, management accounts, tax, bookkeeping and VAT. You will have increasing responsibility and the opportunity to progress within your career and develop technically in this exciting client manager position. Our client promotes a friendly and relaxed working environment where you can maintain an excellent work life balance. Managing a diverse client portfolio, including attending client meetings Preparation of accounts for Sole Traders, Partnerships and Limited Companies Corporation and personal tax computations Completing more complex management accounts, bookkeeping and VAT work Overseeing basic bookkeeping and VAT returns from more junior staff Supporting junior staff with their development Requirements Client Manager West Wickham £45,000- £55,000 Preferably qualified ACA or ACCA, or by experience 3+ years of experience within an accountancy practice Experience preparing accounts and tax returns Experience of Iris and Xero would be advantageous, but isn't essential Benefits Client Manager West Wickham £45,000- £55,000 £45,000 - £55,000, dependent on experience and background, negotiable Auto Enrolment Pension scheme 25 days holiday, plus bank holidays Please apply for the vacancy or contact Tristan Finch via phone, our website or LinkedIn for a confidential conversation
Credit Controller Glasgow City Centre Are you a highly organised and proactive finance professional with a knack for building strong relationships? We have an exciting opportunity for a Credit Controller to join our client, a dynamic sector leader, based in the vibrant heart of Glasgow city centre. Offering a chance to make a tangible impact, whilst thriving in a supportive and forward-thinking environment, if you're ready to drive cash collection, reduce aged debtors, and be a pivotal part of a successful team, we want to hear from you! What you will get in your new role A competitive salary of up to £30,000 per annum, d.o.e Generous holiday allowance of 33 days per year Contributory pension scheme Hybrid working opportunities Employee healthcare assistance programme Peace of mind with Life Assurance (4x annual salary) and Income Protection (4x annual salary) Access to a Workplace Wellness Support Service, including GP access and mental health consultation and support Cycle to Work scheme for a healthier commute Embrace a better work-life balance with Quiet Fridays Celebrate your special day with an extra day off on your birthday Responsibilities in your new role as Credit Controller You will be instrumental in safeguarding financial stability and optimizing cash flow by: Proactively driving timely payment collection, significantly reducing aged debtors and upholding robust financial health Serving as the primary point of contact for customers, expertly communicating to resolve overdue invoice issues and maximize monthly cash collection Fostering close collaboration with managers, financial client accountants, and clients to swiftly resolve queries, accelerate payments, and prevent delays Strategically preparing and negotiating effective payment plans Delivering comprehensive insights to clients through meticulous debtor management and reporting Managing reporting cycles by exporting detailed debtor reports and issuing pre-quarter chasers to guarantee invoice receipt and approval Ensuring data integrity through meticulous maintenance of detailed correspondence records and accurate customer contact details on the internal system Your personality, experience and qualifications We are seeking a Credit Controller candidate with a minimum of 2 years of experience in a relevant industry, ideally within the Commercial Property sector. You will possess strong IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Exceptional verbal and written communication abilities are paramount, coupled with excellent organisational skills, the capacity to plan/multi-task effectively, and strong time management. A keen focus on customer service, a desire for continuous improvement, and a proactive, confident, and independent work ethic are essential. You should be a well-presented team player with an acute attention to detail, comfortable working under pressure. While not essential, a Degree or equivalent in an appropriate subject is desirable. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Mar 06, 2026
Full time
Credit Controller Glasgow City Centre Are you a highly organised and proactive finance professional with a knack for building strong relationships? We have an exciting opportunity for a Credit Controller to join our client, a dynamic sector leader, based in the vibrant heart of Glasgow city centre. Offering a chance to make a tangible impact, whilst thriving in a supportive and forward-thinking environment, if you're ready to drive cash collection, reduce aged debtors, and be a pivotal part of a successful team, we want to hear from you! What you will get in your new role A competitive salary of up to £30,000 per annum, d.o.e Generous holiday allowance of 33 days per year Contributory pension scheme Hybrid working opportunities Employee healthcare assistance programme Peace of mind with Life Assurance (4x annual salary) and Income Protection (4x annual salary) Access to a Workplace Wellness Support Service, including GP access and mental health consultation and support Cycle to Work scheme for a healthier commute Embrace a better work-life balance with Quiet Fridays Celebrate your special day with an extra day off on your birthday Responsibilities in your new role as Credit Controller You will be instrumental in safeguarding financial stability and optimizing cash flow by: Proactively driving timely payment collection, significantly reducing aged debtors and upholding robust financial health Serving as the primary point of contact for customers, expertly communicating to resolve overdue invoice issues and maximize monthly cash collection Fostering close collaboration with managers, financial client accountants, and clients to swiftly resolve queries, accelerate payments, and prevent delays Strategically preparing and negotiating effective payment plans Delivering comprehensive insights to clients through meticulous debtor management and reporting Managing reporting cycles by exporting detailed debtor reports and issuing pre-quarter chasers to guarantee invoice receipt and approval Ensuring data integrity through meticulous maintenance of detailed correspondence records and accurate customer contact details on the internal system Your personality, experience and qualifications We are seeking a Credit Controller candidate with a minimum of 2 years of experience in a relevant industry, ideally within the Commercial Property sector. You will possess strong IT skills, particularly in Microsoft Word, Excel, and PowerPoint. Exceptional verbal and written communication abilities are paramount, coupled with excellent organisational skills, the capacity to plan/multi-task effectively, and strong time management. A keen focus on customer service, a desire for continuous improvement, and a proactive, confident, and independent work ethic are essential. You should be a well-presented team player with an acute attention to detail, comfortable working under pressure. While not essential, a Degree or equivalent in an appropriate subject is desirable. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
Mar 06, 2026
Full time
The Night Customer Service Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and the Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities Conduct nightly walkthroughs of internal and external commo click apply for full job details
We have an excellent opportunity for a Client Engagement Executivewhere you will play an important role in driving client engagement and supporting future sales growth. This is a hybrid position and you will need to be able to attend their office in Doncaster weekly. You will be working for one the UKs leading providers of a Managed Services for the provision of Training. Like any other organisation, it s the people that make the difference Are you ready for the challenge? About the role As Client Engagement Executive, you will: Take ownership of newly signed Managed Learning Service and other large contracts Ensure a seamless and successful transition from sale to active engagement Proactively connect with all relevant stakeholders Embed the service within the client organisation Drive meaningful utilisation during the first 3 6 months of the contract Act as the bridge between the client and internal teams Ensure clarity, confidence, and momentum from day one Key Accountabilities: Influencing Sales Play a key role in influencing client retention and future sales by driving engagement, uncovering growth opportunities, and demonstrating clear value from the outset. Onboarding Lead: Take immediate ownership of newly signed contracts, initiating structured onboarding plans that introduce the Managed Learning Service clearly and effectively to all relevant stakeholders. Stakeholder Connector: Identify, map and proactively engage key decision-makers, influencers and end users to ensure full awareness of the service, its benefits, and how to access it. Engagement Driver: Maintain regular contact with clients during the initial 3 6 month period, encouraging adoption and addressing any barriers to engagement to ensure the service becomes embedded within the organisation. Relationship Builder: Develop strong, trust-based relationships with client stakeholders, acting as their primary point of contact until the service is fully operational and integrated. Service Champion: Clearly communicate the value, scope and processes of the Managed Learning Service, ensuring clients understand how to maximise its impact within their business. Progress Monitor : Track engagement levels and utilisation, providing updates internally and intervening early where additional support or clarification is required. Transition Facilitator : Ensure a smooth handover to long-term client relationship management team once the client is fully engaged and actively using the service. Rewards This position of Client Engagement Executiveis a full-time permanent role, with an attractive salary of circa £30,000 to £35,000 per annum plus bonuses, depending on experience with opportunities for progression. The Knowledge & Skills you ll need for the role of Client Engagement Executive: Client Relationship Expertise: Demonstrable experience in client relationship management, customer success, onboarding or account management within a B2B environment. Proactive Approach: Self-motivated and confident in initiating conversations, building networks and driving engagement Strong Communication Skills: Clear, professional and confident communicator, capable of engaging stakeholders at all levels of an organisation Organisational Strength: Able to manage multiple client onboarding journeys simultaneously, maintaining structure and attention to detail Commercial Awareness: Understands the importance of client retention, service adoption and long-term value creation Learning Mindset: Appreciates the impact of managed learning solutions and is motivated to help organisations maximise the value of their development initiatives About the Company Our client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies. As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance. Why them? You re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story and we d like to hear from you today! How to Apply Please note this role is subject to a DBS check. eRecruitSmart is advertising the role of Client Engagement Executiveon behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Mar 06, 2026
Full time
We have an excellent opportunity for a Client Engagement Executivewhere you will play an important role in driving client engagement and supporting future sales growth. This is a hybrid position and you will need to be able to attend their office in Doncaster weekly. You will be working for one the UKs leading providers of a Managed Services for the provision of Training. Like any other organisation, it s the people that make the difference Are you ready for the challenge? About the role As Client Engagement Executive, you will: Take ownership of newly signed Managed Learning Service and other large contracts Ensure a seamless and successful transition from sale to active engagement Proactively connect with all relevant stakeholders Embed the service within the client organisation Drive meaningful utilisation during the first 3 6 months of the contract Act as the bridge between the client and internal teams Ensure clarity, confidence, and momentum from day one Key Accountabilities: Influencing Sales Play a key role in influencing client retention and future sales by driving engagement, uncovering growth opportunities, and demonstrating clear value from the outset. Onboarding Lead: Take immediate ownership of newly signed contracts, initiating structured onboarding plans that introduce the Managed Learning Service clearly and effectively to all relevant stakeholders. Stakeholder Connector: Identify, map and proactively engage key decision-makers, influencers and end users to ensure full awareness of the service, its benefits, and how to access it. Engagement Driver: Maintain regular contact with clients during the initial 3 6 month period, encouraging adoption and addressing any barriers to engagement to ensure the service becomes embedded within the organisation. Relationship Builder: Develop strong, trust-based relationships with client stakeholders, acting as their primary point of contact until the service is fully operational and integrated. Service Champion: Clearly communicate the value, scope and processes of the Managed Learning Service, ensuring clients understand how to maximise its impact within their business. Progress Monitor : Track engagement levels and utilisation, providing updates internally and intervening early where additional support or clarification is required. Transition Facilitator : Ensure a smooth handover to long-term client relationship management team once the client is fully engaged and actively using the service. Rewards This position of Client Engagement Executiveis a full-time permanent role, with an attractive salary of circa £30,000 to £35,000 per annum plus bonuses, depending on experience with opportunities for progression. The Knowledge & Skills you ll need for the role of Client Engagement Executive: Client Relationship Expertise: Demonstrable experience in client relationship management, customer success, onboarding or account management within a B2B environment. Proactive Approach: Self-motivated and confident in initiating conversations, building networks and driving engagement Strong Communication Skills: Clear, professional and confident communicator, capable of engaging stakeholders at all levels of an organisation Organisational Strength: Able to manage multiple client onboarding journeys simultaneously, maintaining structure and attention to detail Commercial Awareness: Understands the importance of client retention, service adoption and long-term value creation Learning Mindset: Appreciates the impact of managed learning solutions and is motivated to help organisations maximise the value of their development initiatives About the Company Our client is one the UKs leading providers of a Managed Service provision of Training, where organisations easily source every type of learning solution, including local authorities, metropolitan police service, central government, the NHS and successful private companies. As a comprehensive training provider, they have an outstanding pedigree along with all the necessary accreditation that enable them to deliver value, expertise and enhanced organisational performance. Why them? You re a fun and friendly person who values good relationships and takes absolute pride in everything you do and you want to be part of their success story and we d like to hear from you today! How to Apply Please note this role is subject to a DBS check. eRecruitSmart is advertising the role of Client Engagement Executiveon behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Audit Manager Role at Top 10 Accountancy Firm in Edinburgh City Centre Your new company - This client is a Top 10 international firm, which isseeing a rapid increase in demand for their services and is continuallyexpanding their client base. - A dynamic firm, with the latest accounting software,audit methodology, a supportive environment which will help develop you andyour career to the next level. Your new role - Be responsible for dealing with all matters relatingto the management of a portfolio of audited entities. - Complete assignments within agreed budgets andtimescales and identify opportunities for additional billings. - Ensure assignments are staffed with the appropriatemix of knowledge and skills required. - Ensure that the firm's risk management and qualitycontrol procedures are adhered to at all times. - Work as part of a management team with other AuditManagers within the business group (e.g. resource planning, merit rate meetingsand efficiency gains) - Support Partners with the implementation andcommunication of any new business strategy for existing and target auditentities as well as the internal business. What you'll need to succeed - Candidates must be ACA or ACCA qualified. - Previous experience operating at assistant managerlevel or above in a similar role; - Proven experience of managing a portfolio of clientsand developing strong client relationships; - Proven broad audit experience in producing highquality audits; What you'll get in return - Competitive Salary - Flexible working options are available with myclient currently operating a working from home policy. - Hybrid work is confirmed when return to offices isallowed. - You will receive a generous benefit packageincluding up to 10% pension, 4 times life assurance, 6% cash allowance, andprivate medical cover. What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. #
Mar 06, 2026
Full time
Audit Manager Role at Top 10 Accountancy Firm in Edinburgh City Centre Your new company - This client is a Top 10 international firm, which isseeing a rapid increase in demand for their services and is continuallyexpanding their client base. - A dynamic firm, with the latest accounting software,audit methodology, a supportive environment which will help develop you andyour career to the next level. Your new role - Be responsible for dealing with all matters relatingto the management of a portfolio of audited entities. - Complete assignments within agreed budgets andtimescales and identify opportunities for additional billings. - Ensure assignments are staffed with the appropriatemix of knowledge and skills required. - Ensure that the firm's risk management and qualitycontrol procedures are adhered to at all times. - Work as part of a management team with other AuditManagers within the business group (e.g. resource planning, merit rate meetingsand efficiency gains) - Support Partners with the implementation andcommunication of any new business strategy for existing and target auditentities as well as the internal business. What you'll need to succeed - Candidates must be ACA or ACCA qualified. - Previous experience operating at assistant managerlevel or above in a similar role; - Proven experience of managing a portfolio of clientsand developing strong client relationships; - Proven broad audit experience in producing highquality audits; What you'll get in return - Competitive Salary - Flexible working options are available with myclient currently operating a working from home policy. - Hybrid work is confirmed when return to offices isallowed. - You will receive a generous benefit packageincluding up to 10% pension, 4 times life assurance, 6% cash allowance, andprivate medical cover. What you need to do now If you're interested in this role, click 'apply now'to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussionabout your career. #
BODYSHOP RECEPTIONIST Basic Salary:£27,000 - £29,000 Working Hours:Monday to Friday 8am - 5.30pm, Saturday (1in2) 8am - 12pm (paid as overtime) Location:Petersfield New vacancy for a Bodyshop Receptionist to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Receptionist Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Receptionist Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Receptionist to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you are interested in this Bodyshop Receptionist vacancy, please contact Andy and quote job number 53297
Mar 06, 2026
Full time
BODYSHOP RECEPTIONIST Basic Salary:£27,000 - £29,000 Working Hours:Monday to Friday 8am - 5.30pm, Saturday (1in2) 8am - 12pm (paid as overtime) Location:Petersfield New vacancy for a Bodyshop Receptionist to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Receptionist Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Receptionist Experience of working in a modern accident repair centre Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Receptionist to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you are interested in this Bodyshop Receptionist vacancy, please contact Andy and quote job number 53297
V7 Recruitment are supporting the delivery of a major data centre construction project in the Nordics and are looking to appoint an experienced CSA Construction Manager to lead the construction phase of a large-scale mission-critical project. This role will involve overseeing the Civil, Structural and Architectural (CSA) scope on site, ensuring the project is delivered safely, on time, within budget, and to the highest quality standards. The successful candidate will act as the primary site representative, coordinating multidisciplinary teams and stakeholders to deliver high-availability infrastructure. What they are offering: Competitive Salary Accommodation Flights and Car Hire Private Healthcare 27 Days Holidays + Bank holidays Pension Scheme Life Assurance Key Responsibilities Pre-Construction Work closely with clients, designers, and consultants to advise on materials, construction methods, phasing, and cost strategies. Provide constructability reviews and input during the design development phase. Support the development of bid packages and trade contract strategies. Construction Phase Lead and oversee site operations, ensuring compliance with safety regulations and quality standards. Manage subcontractors and coordinate construction activities across multiple disciplines. Establish and maintain processes for RFIs, shop drawings, submittals, and approvals. Monitor project progress against schedule and budget, identifying risks and implementing mitigation plans. Manage the project team on site to ensure full coverage of construction activities. General Duties Act as the primary site point of contact for clients, consultants, and key stakeholders. Ensure all works comply with contract documents and statutory requirements. Maintain accurate project documentation and support the handover and close-out process. Requirements Degree in Construction Management, Civil Engineering, or a related discipline. Proven experience managing large-scale construction projects, ideally within the data centre or mission-critical sector. Strong knowledge of construction methods, sequencing, and safety standards. Experience coordinating multidisciplinary project teams and subcontractors. Familiarity with project scheduling tools and document control systems. Professional certifications such as CIOB or PMP are advantageous. The Opportunity Work on a major hyperscale data centre project in the Nordics Join a high-performing international project team Competitive package with rotation options available If you are an experienced CSA Construction Manager looking for your next opportunity in the data centre sector, apply now or contact V7 Recruitment. V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Mar 06, 2026
Full time
V7 Recruitment are supporting the delivery of a major data centre construction project in the Nordics and are looking to appoint an experienced CSA Construction Manager to lead the construction phase of a large-scale mission-critical project. This role will involve overseeing the Civil, Structural and Architectural (CSA) scope on site, ensuring the project is delivered safely, on time, within budget, and to the highest quality standards. The successful candidate will act as the primary site representative, coordinating multidisciplinary teams and stakeholders to deliver high-availability infrastructure. What they are offering: Competitive Salary Accommodation Flights and Car Hire Private Healthcare 27 Days Holidays + Bank holidays Pension Scheme Life Assurance Key Responsibilities Pre-Construction Work closely with clients, designers, and consultants to advise on materials, construction methods, phasing, and cost strategies. Provide constructability reviews and input during the design development phase. Support the development of bid packages and trade contract strategies. Construction Phase Lead and oversee site operations, ensuring compliance with safety regulations and quality standards. Manage subcontractors and coordinate construction activities across multiple disciplines. Establish and maintain processes for RFIs, shop drawings, submittals, and approvals. Monitor project progress against schedule and budget, identifying risks and implementing mitigation plans. Manage the project team on site to ensure full coverage of construction activities. General Duties Act as the primary site point of contact for clients, consultants, and key stakeholders. Ensure all works comply with contract documents and statutory requirements. Maintain accurate project documentation and support the handover and close-out process. Requirements Degree in Construction Management, Civil Engineering, or a related discipline. Proven experience managing large-scale construction projects, ideally within the data centre or mission-critical sector. Strong knowledge of construction methods, sequencing, and safety standards. Experience coordinating multidisciplinary project teams and subcontractors. Familiarity with project scheduling tools and document control systems. Professional certifications such as CIOB or PMP are advantageous. The Opportunity Work on a major hyperscale data centre project in the Nordics Join a high-performing international project team Competitive package with rotation options available If you are an experienced CSA Construction Manager looking for your next opportunity in the data centre sector, apply now or contact V7 Recruitment. V7 Recruitment is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role. Please note that by applying for this position you are giving consent for V7 Recruitment to process and store your personal data in line with our Privacy Policy. We may contact you about this and other suitable opportunities. You can request your data to be removed at any time by contacting us.
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working 9.00 am to 5.00 pm, including alternate weekends (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you JBRP1_UKTJ
Mar 06, 2026
Full time
Mobile Senior Administrator Based at our homes in Christchurch, New Milton, Lymington, Brockenhurst and Winchester. From £13.79 per hour to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working 9.00 am to 5.00 pm, including alternate weekends (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you JBRP1_UKTJ
We have a really nice opportunity for you here if you have exposure to Motor Trade Insurance products, within a sales/account management focused role with a broker, to join a fast growing broking group, in their Motor Trade team. They offer hybrid working (3 days in 2 from home) as well as a structured on-going training and development plan to help you develop your insurance career. Your role will be to manage a book of specialist Motor Trade clients, that currently sits at around the £250k GWP mark, and tasked with retaining this business as well as looking to add to your book with new business wins. You will manage new business clients once they are on cover, as well as managing client renewals, including where necessary the remarketing of policies, issuing renewals doc. You will also handle incoming client queries and MTA's working alongside other client managers and the wider support team to provide a first class broking service. They would also like you to look at cross sell opportunities with your existing client bank, by identifying potential gaps in cover, or policies held elsewhere. As above they would love to speak to you if you have some Motor Trade broking experience, and looking to develop yourself and your career with a growth focused broker. Experience using Acturis would be a bonus but by no means essential. You will also need to be motivated, being able to work on your own Initiative as well as reliable, an empathetic communicator, well presented with a business acumen and a good team player. Salary on offer is £50-60k, plus car allowance and an annual team bonus (usually 7.5% of annual salary). Working hours are Monday to Friday 9am to 5pm, with an hour for lunch. They also offer the following benefits:- Income Protection & Critical illness Life Assurance Company sick pay (from 12 months in service) Enhanced maternity/paternity leave Employee Assistant Programme App giving you access to a Total Wellbeing Solution designed to help you improve your mental and physical health including remote GP appointments and emotional & practical assistance. 25 days annual leave plus bank holidays 20% off travel insurance Cycle2work scheme Perkbox - Employee benefits platform that provides rewards, recognition, and wellbeing tools. Each employee is allocated 50 Flexi Points per month to spend on a variety of perks and experiences If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Mar 06, 2026
Full time
We have a really nice opportunity for you here if you have exposure to Motor Trade Insurance products, within a sales/account management focused role with a broker, to join a fast growing broking group, in their Motor Trade team. They offer hybrid working (3 days in 2 from home) as well as a structured on-going training and development plan to help you develop your insurance career. Your role will be to manage a book of specialist Motor Trade clients, that currently sits at around the £250k GWP mark, and tasked with retaining this business as well as looking to add to your book with new business wins. You will manage new business clients once they are on cover, as well as managing client renewals, including where necessary the remarketing of policies, issuing renewals doc. You will also handle incoming client queries and MTA's working alongside other client managers and the wider support team to provide a first class broking service. They would also like you to look at cross sell opportunities with your existing client bank, by identifying potential gaps in cover, or policies held elsewhere. As above they would love to speak to you if you have some Motor Trade broking experience, and looking to develop yourself and your career with a growth focused broker. Experience using Acturis would be a bonus but by no means essential. You will also need to be motivated, being able to work on your own Initiative as well as reliable, an empathetic communicator, well presented with a business acumen and a good team player. Salary on offer is £50-60k, plus car allowance and an annual team bonus (usually 7.5% of annual salary). Working hours are Monday to Friday 9am to 5pm, with an hour for lunch. They also offer the following benefits:- Income Protection & Critical illness Life Assurance Company sick pay (from 12 months in service) Enhanced maternity/paternity leave Employee Assistant Programme App giving you access to a Total Wellbeing Solution designed to help you improve your mental and physical health including remote GP appointments and emotional & practical assistance. 25 days annual leave plus bank holidays 20% off travel insurance Cycle2work scheme Perkbox - Employee benefits platform that provides rewards, recognition, and wellbeing tools. Each employee is allocated 50 Flexi Points per month to spend on a variety of perks and experiences If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
Mar 06, 2026
Full time
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
We are a well established company with 30 years experience who specialise in the design, manufacture and installation of equipment to a range of clients. We employ over 40 people in our Fleet offices and are seeking an individual to assist and cover a maternity leave as a Customer Service and Installations Coordinator. The role would suit candidates with strong customer service experience, ideally gained within a B2B environment, service scheduling, Co-ordinator or similar type of role. However, we can provide full training if you have strong office based customer service skills gained from another type of role. Working Monday to Friday 9am - 4pm, we offer a competitive hourly rate based on experience plus holiday pay and free onsite parking. Reporting to the Operations Supervisor and working in a small team, the role of Customer Service and Installations Coordinator is responsible for customer liaison from the point of order until completion of the project, communicating with the customer, installation dates and ensuring the customer is kept informed as the project proceeds. In addition, they will support the installation supervisors communicating with on-site contractors and installation teams. The key duties of the role are as follows: • Communicate via telephone and email with customers regarding live projects • Assist with the scheduling of work for installation teams • Create installation packs for sending to installation teams • Being the first point of contact for customers with issues or concerns during installations • Support the Contracts Managers with administration tasks To be suitable for the role you will hold the following: • Excellent communication skills with a positive, customer focused attitude • Good administration and organisational skills • Ability to manage one s time effectively and work with minimum supervision • Computer literate Basic Microsoft Packages Word/Excel/Outlook • Experience of working in an office environment and as part of a team With customer satisfaction at the heart of everything we do, with approximately 70% of our revenue coming from returning customers this role requires good organisational skills as well as excellent written and verbal communication skills along with someone who enjoys working in a fast-paced environment, coordinating installations, and providing excellent customer service while working closely with colleagues, customers, and installation teams. In return we can offer a Monday to Friday working pattern working the hours of 9am - 4pm, a friendly team environment, on site parking, weekly pay and a long term temporary maternity cover role starting asap for a well established and reputable company. Please submit your CV asap for immediate consideration.
Mar 06, 2026
Contractor
We are a well established company with 30 years experience who specialise in the design, manufacture and installation of equipment to a range of clients. We employ over 40 people in our Fleet offices and are seeking an individual to assist and cover a maternity leave as a Customer Service and Installations Coordinator. The role would suit candidates with strong customer service experience, ideally gained within a B2B environment, service scheduling, Co-ordinator or similar type of role. However, we can provide full training if you have strong office based customer service skills gained from another type of role. Working Monday to Friday 9am - 4pm, we offer a competitive hourly rate based on experience plus holiday pay and free onsite parking. Reporting to the Operations Supervisor and working in a small team, the role of Customer Service and Installations Coordinator is responsible for customer liaison from the point of order until completion of the project, communicating with the customer, installation dates and ensuring the customer is kept informed as the project proceeds. In addition, they will support the installation supervisors communicating with on-site contractors and installation teams. The key duties of the role are as follows: • Communicate via telephone and email with customers regarding live projects • Assist with the scheduling of work for installation teams • Create installation packs for sending to installation teams • Being the first point of contact for customers with issues or concerns during installations • Support the Contracts Managers with administration tasks To be suitable for the role you will hold the following: • Excellent communication skills with a positive, customer focused attitude • Good administration and organisational skills • Ability to manage one s time effectively and work with minimum supervision • Computer literate Basic Microsoft Packages Word/Excel/Outlook • Experience of working in an office environment and as part of a team With customer satisfaction at the heart of everything we do, with approximately 70% of our revenue coming from returning customers this role requires good organisational skills as well as excellent written and verbal communication skills along with someone who enjoys working in a fast-paced environment, coordinating installations, and providing excellent customer service while working closely with colleagues, customers, and installation teams. In return we can offer a Monday to Friday working pattern working the hours of 9am - 4pm, a friendly team environment, on site parking, weekly pay and a long term temporary maternity cover role starting asap for a well established and reputable company. Please submit your CV asap for immediate consideration.
Join a respected chartered accountancy firm in East Grinstead where client relationships and professional development thrive in a supportive environment. Client Manager - Long-standing, highly respected local firm Are you an ACA/ACCA qualified (or finalist) accountant looking for a client-facing role with more autonomy? Can you confidently manage your own portfolio, review accounts and tax returns, and build strong relationships with business owners? If so, read on and apply today! Whether you're currently managing your own clients and looking for a fresh challenge, or you're ready to step up into a portfolio role - we want to hear from you. Overview A well-established and forward-thinking Chartered Accountancy firm in East Grinstead is looking for a new Client Manager to join their growing team. Known locally for their personable approach, longstanding client relationships and supportive working environment - this firm provides a great mix of stability, variety and progression. This is a Hybrid role, Full Time Monday - Friday 37.5 hours per week with 4 days Work from Home. Salary is up to £60,000 depending on experience/qualifications. You must have strong prior UK practice Experience. Duties Managing your own portfolio of SME and OMB clients Preparing and reviewing year-end accounts and tax returns Overseeing VAT returns, bookkeeping and management accounts where required Providing practical business and tax advice to clients Confident identifying and solving tax issues Supporting and reviewing the work of junior team members Acting as a key point of contact for client queries and advice What we're looking for A successful candidate for this role will have a strong background in UK accountancy practice and live within a reasonable commuting distance. You'll likely be ACA or ACCA qualified (or nearly qualified with solid experience) and comfortable managing your own workflow and portfolio. Contact - Recruitment Solutions, Elle Adams Apply TODAY to be considered immediately! If you're seeing this ad, the position is still open - but likely not for long! Not quite the right role for you? Email us at our 'hello' inbox and let's find something that is !
Mar 06, 2026
Full time
Join a respected chartered accountancy firm in East Grinstead where client relationships and professional development thrive in a supportive environment. Client Manager - Long-standing, highly respected local firm Are you an ACA/ACCA qualified (or finalist) accountant looking for a client-facing role with more autonomy? Can you confidently manage your own portfolio, review accounts and tax returns, and build strong relationships with business owners? If so, read on and apply today! Whether you're currently managing your own clients and looking for a fresh challenge, or you're ready to step up into a portfolio role - we want to hear from you. Overview A well-established and forward-thinking Chartered Accountancy firm in East Grinstead is looking for a new Client Manager to join their growing team. Known locally for their personable approach, longstanding client relationships and supportive working environment - this firm provides a great mix of stability, variety and progression. This is a Hybrid role, Full Time Monday - Friday 37.5 hours per week with 4 days Work from Home. Salary is up to £60,000 depending on experience/qualifications. You must have strong prior UK practice Experience. Duties Managing your own portfolio of SME and OMB clients Preparing and reviewing year-end accounts and tax returns Overseeing VAT returns, bookkeeping and management accounts where required Providing practical business and tax advice to clients Confident identifying and solving tax issues Supporting and reviewing the work of junior team members Acting as a key point of contact for client queries and advice What we're looking for A successful candidate for this role will have a strong background in UK accountancy practice and live within a reasonable commuting distance. You'll likely be ACA or ACCA qualified (or nearly qualified with solid experience) and comfortable managing your own workflow and portfolio. Contact - Recruitment Solutions, Elle Adams Apply TODAY to be considered immediately! If you're seeing this ad, the position is still open - but likely not for long! Not quite the right role for you? Email us at our 'hello' inbox and let's find something that is !
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Mar 06, 2026
Seasonal
Are you a positive and engaging individual with exceptional customer service skills, gained in a fast paced office setting? Our brilliant client is seeking a confident and personable candidate to support the Customer Service team for a short-term assignment. You will be the first point of contact for all enquiries, so providing a professional and friendly service will be essential. Please note, this is a temporary position paid on a weekly PAYE basis. This role will start immediately, so sadly candidates with a lengthy notice period cannot be considered. Temporary Customer Support Advisor Responsibilities Respond to customer enquiries via telephone, email and live chat Provide a high standard of customer service and product knowledge Assist customers in placing their bookings Report any customer issues to the Customer Support Supervisor/Manager Keep meticulous records of customer communications and conversations Ability to work in a way that promotes the safety of children and young people Ability to grasp product knowledge and portray this confidently to customers Temporary Customer Support Advisor Rewards Alongside a competitive hourly rate, the successful candidate will receive the following benefits: Holiday pay Valuable experience in a highly regarded organisation Positive, relaxed and personable team members Parking on-site The Company Our client operates within an entertaining field - they have a hardworking and fun culture. Temporary Customer Support Advisor Requirements Alongside your outstanding customer service skills and positive attitude, you will demonstrate the following: Excellent communication skills, both on the phone, in person, and in writing A strong focus on resolving customer queries, gained in a professional setting Professional, proactive and positive manner Ability to remain calm when dealing with issues under pressure Excellent attention to detail Proficient in IT systems and data management Location Our client is located in OX13. There is onsite parking. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role At Booker, we're strengthening the foundations that help our business run smoothly every day. Our Finance systems and controls are critical to that mission - and we're looking for a Senior Product Manager who can bring structure, clarity and confidence to a complex and fast-evolving landscape As the Senior Product Manager for Finance & Controls, you'll be responsible for building resilience, transparency and assurance across Booker's Finance systems, processes and control environment. This role exists to close knowledge gaps, reduce key-person dependency and create a well-understood, well-documented baseline at a time of significant technology change. You will deep-dive into end-to-end Finance processes, validating how controls operate in practice and focusing on the quality of control evidence and the integrity of key Finance outputs. Working with Finance stakeholders, the controls and compliance community, auditors and outsourced delivery partners, you'll help shape a controlled, auditable and change-ready Finance environment. This is an individual contributor role, where you lead through expertise, structure and influence - bringing clarity where it's needed most. You will be responsible for Build and maintain a clear, documented baseline of Finance processes and controls, defining what "good" looks like and owning control narratives and audit-ready evidence catalogues. Own the Finance controls change-impact approach and remediation backlog, ensuring technology changes are appropriately assessed, controlled and evidenced. Work closely with Finance, compliance teams and auditors to clarify requirements and translate control expectations into practical process and system needs. Provide supplier assurance and constructive challenge to outsourced delivery partners, strengthening testing discipline, quality gates and evidence capture. Standardise and improve key control themes such as segregation of duties, privileged access, interface completeness/accuracy, change controls, payment controls and close/journal controls. Document key Finance interfaces and dependencies - including payments, bank integrations, Finance integrations and reporting flows - improving traceability and change safety You will need Proven experience in product or domain leadership roles across complex, multi-process Finance environments. Strong Finance systems knowledge, with a clear understanding of how end-to-end Finance processes operate in practice. Ability to translate complex Finance, policy and compliance requirements into clear process definitions, documentation and prioritised change. A strong controls mindset, with experience improving auditability, evidence quality and disciplined documentation. Confidence validating how things work in reality, using control evidence, process walkthroughs and data to inform decisions. Understanding of interface and dependency risks in Finance landscapes (e.g., reconciliations, completeness/accuracy, key reports), and the ability to challenge delivery partners effectively. Strong prioritisation, dependency management and outcome tracking skills, with a pragmatic and risk-aware approach to trade-offs. Excellent stakeholder communication and the ability to simplify complex topics for diverse audiences. Curiosity and ambition to broaden scope and ownership as the operating model evolves. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.<
Mar 06, 2026
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role At Booker, we're strengthening the foundations that help our business run smoothly every day. Our Finance systems and controls are critical to that mission - and we're looking for a Senior Product Manager who can bring structure, clarity and confidence to a complex and fast-evolving landscape As the Senior Product Manager for Finance & Controls, you'll be responsible for building resilience, transparency and assurance across Booker's Finance systems, processes and control environment. This role exists to close knowledge gaps, reduce key-person dependency and create a well-understood, well-documented baseline at a time of significant technology change. You will deep-dive into end-to-end Finance processes, validating how controls operate in practice and focusing on the quality of control evidence and the integrity of key Finance outputs. Working with Finance stakeholders, the controls and compliance community, auditors and outsourced delivery partners, you'll help shape a controlled, auditable and change-ready Finance environment. This is an individual contributor role, where you lead through expertise, structure and influence - bringing clarity where it's needed most. You will be responsible for Build and maintain a clear, documented baseline of Finance processes and controls, defining what "good" looks like and owning control narratives and audit-ready evidence catalogues. Own the Finance controls change-impact approach and remediation backlog, ensuring technology changes are appropriately assessed, controlled and evidenced. Work closely with Finance, compliance teams and auditors to clarify requirements and translate control expectations into practical process and system needs. Provide supplier assurance and constructive challenge to outsourced delivery partners, strengthening testing discipline, quality gates and evidence capture. Standardise and improve key control themes such as segregation of duties, privileged access, interface completeness/accuracy, change controls, payment controls and close/journal controls. Document key Finance interfaces and dependencies - including payments, bank integrations, Finance integrations and reporting flows - improving traceability and change safety You will need Proven experience in product or domain leadership roles across complex, multi-process Finance environments. Strong Finance systems knowledge, with a clear understanding of how end-to-end Finance processes operate in practice. Ability to translate complex Finance, policy and compliance requirements into clear process definitions, documentation and prioritised change. A strong controls mindset, with experience improving auditability, evidence quality and disciplined documentation. Confidence validating how things work in reality, using control evidence, process walkthroughs and data to inform decisions. Understanding of interface and dependency risks in Finance landscapes (e.g., reconciliations, completeness/accuracy, key reports), and the ability to challenge delivery partners effectively. Strong prioritisation, dependency management and outcome tracking skills, with a pragmatic and risk-aware approach to trade-offs. Excellent stakeholder communication and the ability to simplify complex topics for diverse audiences. Curiosity and ambition to broaden scope and ownership as the operating model evolves. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.<