66 jobs found

Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service

Global Account Manager Salary : £50,000 - £55,000 per annum Bonus: Linked to personal & business targets Contract: Permanent, full-time Hours: Mon-Fri, 9am-5:30pm (40 hours/week) Work Mode: Hybrid - minimum 2 days/week in Brighton office In Brief We're seeking a dynamic Global Account Manager to manage and grow a portfolio of international private medical insurers (IPMI) and multinational corporate clients. You'll build trusted relationships, drive value, and deliver high-quality service that supports client needs and Teladoc's continued growth. Role & Responsibilities Manage and grow a portfolio of international insurers and corporate clients. Lead contract renewals in an organised, timely and commercially focused way. Ensure SLAs, performance targets and commercial obligations are met. Develop account plans, tracking financial performance and profitability. Present and demonstrate products, sharing market insights and developments. Produce clear, accurate and useful client reports. Work closely with internal teams to deliver effective client support. Handle day-to-day communications, resolving queries promptly. Identify opportunities to strengthen relationships and support business growth. Report regularly to the Director of Global Accounts on progress and risks. Skills & Requirements Experience in global healthcare, IPMI, virtual care or similar client-facing environments. Proven ability to manage high-value contracts and grow accounts. Understanding of supporting clients across multiple regions. Strong commercial awareness of the healthcare/insurance sector. Excellent communication and presentation skills. Strong organisational and time-management abilities. Confidence working with data and reporting systems. Proficient in Microsoft Office; quick to learn new systems. Experience handling client escalations effectively. Able to work independently and collaboratively in a fast-paced environment. Why Join Teladoc Health UK? A Great Place to Work Certified organisation focused on inclusivity and wellbeing. Flexible hybrid working. Comprehensive benefits including private medical insurance, pension, extended parental leave and EAP. Opportunities for development and contributing to meaningful virtual healthcare solutions. Benefits Private medical insurance after probation 8% employer pension 25 days' annual leave plus public holidays Additional leave for parental, carer's and other life events Study leave, enhanced sick pay EAP (mental health, financial, legal) Training and development Cycle to Work & EV schemes Referral programme Company equipment Flu vaccinations Volunteering day Company events About Teladoc Health Teladoc Health is a global leader in virtual care, delivering millions of medical visits across 175 countries annually. Teladoc Health UK provides a market-leading suite of physical, mental and wellbeing services to private and public sector clients. Equality & Diversity We provide equal opportunities for all applicants and are committed to a diverse, inclusive workplace. We encourage applications from candidates of all backgrounds. To Apply If you feel you are a suitable candidate and would like to work for Teladoc Health, please do not hesitate to apply.

Account Handler (Salary Sacrifice Scheme) Role Purpose This is an exciting opportunity to help maintain and grow a salary sacrifice client within Howden C&LC Pillar, helping to build client relationships, maximise growth opportunities and work with the business to ensure we are delivering tailored insurance solutions that meet our clients evolving needs. Client Relationship Management Build and maintain strong relationships with the client Serve as the primary point of contact for client queries, New Business, Renewals, and service delivery. Understand the clients evolving needs to maximise order volume and growth Policy and Coverage Management Effectively handle client queries and mid-term adjustments relating to their Motor Fleet offering Submission of monthly Brdx to both Clients and Insurers to ensure Accounting and coverage is accurate and detailed Documentation issuing to Clients for New Business and Renewals Data Analysis to spot referral trends and effectively communicate findings with Management, Insurers and the client to overcome objections. Internal Collaboration Collaborate with the Branch Manager and Senior Management across the business on scheme management and processes Work closely with teams across the business to ensure alignment, share insights and drive collective success Skills & Experience Essential You excel at building and sustaining strong relationships with a diverse range of stakeholders, including internal teams, the client, and prospective new clients. You're tenacious and inquisitive, always looking for new opportunities to deliver value and drive the best outcomes for clients. You listen actively, ask the right questions, and take time to understand client needs, advising on the most suitable solutions while always seeking a 'path to yes'. You're eager to continue learning and developing your career, including pursuing further professional qualifications. Adaptability & Resilience - Flexible, results-driven, and able to thrive in a changing business environment. Strong ability to use Excel Spreadsheets with high volume of data. Desirable Previous Insurance experience.

A leading provider of structural warranty insurance solutions is seeking an experienced and strategic Business Development Manager to cover the South West region. Operating within a high?growth division, the role focuses on expanding market presence among large regional house builders, housing contractors, developers, housing associations, and government bodies.This is a key commercial role that blends new business generation with strategic account management, supporting a nationwide network of more than 3,500 surveyors.In this role, you will be responsible for driving the acquisition of new clients across builders, developers, contractors, and housing associations, while also managing and growing existing accounts to generate additional commercial opportunities. You will build, manage, and prioritise a strong sales pipeline within the region and develop effective relationships with surveyors, underwriters, and other internal technical stakeholders.The position requires regular face to face meetings with clients across the territory and close collaboration with underwriting, claims, and technical teams. You will also make full use of dedicated sales support who assist with administration, quotations, and technical engagement to ensure seamless service delivery.You will be part of a collaborative and growth-focused team, participating in weekly virtual team calls and quarterly sales meetings held in either London or the North West.The role is supported by an experienced internal sales support function, ensuring you have the operational backing needed to perform effectively. You will work closely with colleagues across the business as part of a dynamic national team committed to continuous expansion and high performance.The ideal candidate will bring a strong background in B2B sales within the construction, housing, insurance, or related technical sectors, with proven experience managing complex sales cycles involving multiple stakeholders. You should be commercially astute and able to engage confidently with underwriters and other technical specialists.The role requires someone who is organised, structured, and capable of managing a demanding regional schedule. A strategic mindset, strong relationship building skills, and the ability to handle technical products are essential attributes for success.You will be rewarded with a competitive base salary up to around the £70k mark depending on your experience. You will also receive a car allowance of £470 per month. Where this really stands out is the commission which you can receive which would be up to £60,000 per annum.If you are an experienced Business Development Manager looking for a new challenge working for a highly regarded Insurer this could be the perfect role for you. This is a company that is undergoing significant expansion with ambitious growth targets, offering genuine career development, strong earning potential, and the chance to influence regional strategy.

Business Development Manager Location - Field based role across the South West Salary - Circa £60,000-£70,000 + Car allowance IPS Group are working with a leading Insurer within the structural warranty and construction sector to recruit a Business Development Manager covering across the South Western region of the UK.The main focus of the role is to generate new business relationships with developers, contractors, housing associations and other construction professionals. There is already an internal sales support team, so this gives you the opportunity to really build those bridges without having to worry about the admin, quotes, and technical stakeholder engagement side of things.The role is field based so there is an expectation to manage your own diary as well as being flexible with your working hours due to the nature of the position. You'll be responsible for identifying new opportunities across residential, commercial and mixed-use developments, managing a clear sales pipeline and acting as a trusted partner to clients. Strong stakeholder engagement, commercial awareness and the ability to understand technical products are key. I'm keen to speak with people that have experience in business development or B2B sales within insurance, construction, property or related sectors.

A leading provider of structural warranty insurance solutions is seeking an experienced and strategic Business Development Manager to cover the Midlands region. Operating within a high?growth division, the role focuses on expanding market presence among large regional house builders, housing contractors, developers, housing associations, and government bodies.This is a key commercial role that blends new business generation with strategic account management, supporting a nationwide network of more than 3,500 surveyors.In this role, you will be responsible for driving the acquisition of new clients across builders, developers, contractors, and housing associations, while also managing and growing existing accounts to generate additional commercial opportunities. You will build, manage, and prioritise a strong sales pipeline within the region and develop effective relationships with surveyors, underwriters, and other internal technical stakeholders.The position requires regular face to face meetings with clients across the territory and close collaboration with underwriting, claims, and technical teams. You will also make full use of dedicated sales support who assist with administration, quotations, and technical engagement to ensure seamless service delivery.You will be part of a collaborative and growth-focused team, participating in weekly virtual team calls and quarterly sales meetings held in either London or the North West.The role is supported by an experienced internal sales support function, ensuring you have the operational backing needed to perform effectively. You will work closely with colleagues across the business as part of a dynamic national team committed to continuous expansion and high performance.The ideal candidate will bring a strong background in B2B sales within the construction, housing, insurance, or related technical sectors, with proven experience managing complex sales cycles involving multiple stakeholders. You should be commercially astute and able to engage confidently with underwriters and other technical specialists.The role requires someone who is organised, structured, and capable of managing a demanding regional schedule. A strategic mindset, strong relationship building skills, and the ability to handle technical products are essential attributes for success.You will be rewarded with a competitive base salary up to around the £70k mark depending on your experience. You will also receive a car allowance of £470 per month. Where this really stands out is the commission which you can receive which would be up to £60,000 per annum.If you are an experienced Business Development Manager looking for a new challenge working for a highly regarded Insurer this could be the perfect role for you. This is a company that is undergoing significant expansion with ambitious growth targets, offering genuine career development, strong earning potential, and the chance to influence regional strategy.

A Global Investment Bank is seeking a highly motivated Equity Solutions Sales Associate to join their Equity Derivatives Sales team within Global Markets. This is a front-office role focused on delivering innovative and high-value Equity Derivatives solutions to institutional clients across the UK and Switzerland, including Asset Managers, Hedge Funds, Family Offices, Banks, Insurers, and Pension Funds. This is an excellent opportunity for an ambitious individual with strong technical knowledge and a passion for equity markets to join a dynamic, fast-paced, and collaborative team. The role is based in the City of London with hybrid working available (3 days per week in the office), excellent salary range and benefits + bonus. Key Responsibilities Sales & Client Coverage Manage and grow relationships with institutional clients across the UK and Switzerland. Deliver tailored Equity Derivatives solutions including Hedging , Delta One , QIS , and Light-Exotic Risk Recycling . Price and execute a wide range of equity derivative trades, including complex structured products. Run client roadshows, meetings, and product presentations to support business development efforts. Identify and onboard new clients in line with the commercial roadmap and internal requirements. Product Collaboration Work closely with Equity Structuring and EQD Trading teams to exchange ideas, support product innovation, and enhance execution processes. Provide clients with well-thought-out product ideas, market insights, and bespoke solutions. Business Development & Reporting Contribute to the continual improvement of sales processes and desk efficiency. Participate in the preparation of desk reports (market intelligence, hit ratios, internal reporting). Support ongoing initiatives across the broader Global Markets platform. Required Experience E xperience in Equity Derivatives Sales or Structuring . Demonstrable understanding of equity derivatives pricing and products, including exotics Strong knowledge of Equity Derivatives , pricing methodologies, and risk management concepts. Highly numerate and analytically minded. Strong communicator with client-facing experience. Commercial mindset with entrepreneurial drive. Creative problem-solver, collaborative team player. Coding skills in Python or VBA are a plus.

Customer Service Advisor Location: Wellingborough Salary: £26,234 per annum Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date: Tuesday 17th March 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Dynamic London insurer seeks an IBA Technician for premiums, claims, and reconciliations. Your new company You'll be joining a growing, dynamic insurance firm based in the heart of London, working within their busy finance team as an IBA Technician. In this role, you will provide vital support to the wider finance function, with a particular focus on managing and maintaining IBA accounts. You will play a key role in ensuring accurate financial operations, clear reporting, and smooth client account management, while working closely with colleagues across the business. Reporting directly to the Head of Finance, this position offers strong exposure, ongoing development, and the opportunity to make a meaningful contribution within a high-performing team. Your new role Maintain clear, consistent communication with colleagues, finance teams, and other divisions to ensure accurate and timely record keeping. Share knowledge and expertise across the department and wider organisation. Build and sustain productive working relationships with peers, managers, underwriters, clients, and industry professionals. Participate actively in team meetings, updates, and discussions. Manage premium collections and process claims payments in line with agreed terms of trade. Produce and distribute monthly client statements, reconciling all incoming and outgoing cash. Collaborate closely with technical and broking teams to resolve queries and support operational flow. Maintain organised and efficient filing systems for the team. Escalate issues promptly to senior management to ensure timely resolution. Support FCA compliance and internal policies through accurate, complete documentation. Follow all relevant Group processes and procedures, including Conduct Rules and Customer's Best Interest obligations. Assist with CASS and statutory audit processes when required. Assist with CASS and statutory audit processes as needed. What you'll need to succeed Experience working within an IBA team Strong communication skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Commercial Account Handler Loughborough £40,000 per annum Full/Part Time: Full Time Overview Lawes are currently working with a leading name in the market who due to expansion have an excellent opportunity for a Commercial Account Handler to join their team in Loughborough. This is an excellent opportunity for the Commercial Account Handler to join a growing Commercial team. Responsibilities As a Commercial Account Handler, your key responsibilities will include: Collaborating with Account Executives to understand client businesses and insurance requirements, contributing to tailored Service Plans. Managing day-to-day client interactions, including negotiating renewal terms, mid-term adjustments, and cover extensions. Preparing comprehensive marketing presentations and renewal reports, and supporting broking functions to achieve optimal solutions for clients. Identifying and recommending improvements in client risk and insurance programme design. Establishing effective working relationships with insurers and differentiating their offerings to clients. Attending internal and external client meetings, including pre-renewal and renewal discussions. Qualifications Proven experience in Commercial insurance industry, particularly in commercial risks such as Property/BI, Casualty, Motor Fleet, Management Liability, and Cyber. A strong understanding of business dynamics, market forces, and risk management. Knowledge of global insurance placements, including both inbound and outbound arrangements. Excellent communication and presentation skills. A client-focused, consultative approach with a dedication to delivering exceptional service. Familiarity with FCA principles and procedures. Day-to-Day Engaging with clients to address their insurance needs and provide tailored solutions. Collaborating with Client Managers and Broking Managers to prepare and present insurance programmes. Negotiating with insurers to secure the best terms for clients. Attending client meetings and insurer surveys to ensure comprehensive service delivery. Managing documentation, premium settlements, and credit control standards. Participating in training and development opportunities to enhance your skills and knowledge. Contact Expert: Sharnia Shevlin, Senior Consultant - London & South on Email:

The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness. The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities. Key Responsibilities 1. Fleet Operations and Maintenance Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment. Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors. Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services. Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary. Manage fleet related-related budgets, including accessories, consumables, and recurring charges. Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet. Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties. Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation. Monitor and report on fleet performance metrics and deliver continuous improvement initiatives. 2. Driver Leadership and Support Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers. Develop and maintain a train the trainer model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level. Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs. Promote and model best practice in all driving and vehicle related-related duties. 3. Compliance and Health & Safety (H&S) Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements. Oversee daily vehicle checks, defect reporting, and follow up-up actions. Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs. Monitor fleet tracker data and escalate concerns appropriately. Support incident investigations, corrective actions, and continuous improvement in safety. Undertake relevant training in food hygiene, H&S, and compliance frameworks. Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working. 4. General Duties Respond to enquiries via phone, email, and internal systems. Engage positively with hub visitors and external stakeholders. Support wider operational activities to ensure smooth running of FSSW services. Uphold high standards of professionalism and customer care. Person Specification Essential Experience in fleet operations, transport coordination, or a similar operational role. Strong understanding of vehicle maintenance, safety, and compliance requirements. Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments. IT competent and confident in using various platforms and systems. Full clean UK driving licence. Desirable Experience of working in the voluntary sector or with volunteers. Experience of managing a fleet including HGVs. Experience of a transport management system. Experience of working within a food operation, warehouse, or charitable setting. Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context. Excellent organisational skills with the ability to maintain accurate records and systems. Confident communicator who works effectively with cross functional teams.

Group Data Manager Location : Home based / Remote Department: JMG Group Job Type: Full time Contract Type: Permanent JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over £350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We're accelerating our data strategy to support sustained organic and acquisitive growth. As Data Manager, you will own the group's data platform, governance, and analytics enablement-ensuring reliable, secure, and timely management information (MI) and unlocking value with SQL, Power BI, and applied AI. The role blends hands on technical leadership with stakeholder engagement across the Group. Our environment You'll work closely with colleagues across the IT team and wider Group functions; the role is hands on and outcomes-focused, supporting leadership with consistent, actionable insights as we scale. Key Responsibilities Data platform ownership: Lead the design, operation, and evolution of our SQL Server data warehouse. Establish best practice standards for schema design and performance tuning in SQL Server/SSMS. ETL/ELT & integration: Define and manage pipelines (e.g., SSIS & Power Query) that consolidate sources including core broking systems (e.g., Acturis) and newly acquired businesses; deliver prompt, accurate, and comprehensive integration into group reporting. Power BI enablement: Own datasets, semantic models, DAX development, row-level security, gateway/configuration, and performance. Partner with BI Developers/Analysts to deliver automated, actionable dashboards for leadership and frontline teams. AI for analytics: Introduce and steward responsible AI use to enrich insights and automate MI. Data governance: Implement policies and controls for data quality, develop and maintain step-by-step documentation of key weekly and monthly processes, embed validation and exception reporting so errors are identified and resolved promptly. Stakeholder management: Build strong relationships across group, including Finance, Compliance, Operations, Insurer Relations and business units; translate requirements into robust data solutions and ensure MI is understood and used. Team leadership: Mentor, develop and utilise a small team (BI Developers/Analysts) to deliver data strategy. Acquisition reviews: identify potential synergies. Roadmap & delivery: Maintain a roadmap covering platform improvements, AI use-cases, new acquisitions integration, and reporting simplification; track benefits and adoption. Key Skills Required Advanced SQL: stored procedures, views, window functions, temp tables, CTEs, query optimisation; confident with advanced SSMS query writing. Significant experience delivering Power BI models and dashboards (DAX, Power Query, RLS, performance). Advanced Excel: advanced formulas, Pivot tables, Power Pivot. ETL/ELT tooling (SSIS/Power Query) and dimensional modelling (Star Schema). Practical AI/ML exposure (e.g., Python notebooks, Azure ML, or equivalent) and the ability to operationalise models responsibly within reporting workflows. Proven track record integrating disparate systems post-acquisition and delivering reliable and consistent group MI. Excellent communication at all levels across the business from entry level to director. Stakeholder engagement, and the ability to translate complex data into clear business actions. Team management experience: Confident in leading, managing and developing a small team of analysts. Nice to Have skills: Experience with Acturis data extraction and automation of broking MI. Microsoft Fabric/Azure experience. Implementation, management and usage of API pipelines for reporting. Experience of working in the insurance industry. SSIS administration; Power BI governance at tenant level. Project management experience. Qualifications Degree in a quantitative field (or equivalent experience). Microsoft certifications (DP-203, PL-300) advantageous. Evidence of continuous learning in data engineering, BI, and AI. What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Death in service scheme REF-

Account Manager Location: Sawbridgeworth Package: £Negotiable + Benefits As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth. Administer a portfolio of clients, ensuring renewal and liaising with clients and Underwriters as required. Deliver a high level of support to clients, Support new business initiatives through collaboration with colleagues. The Day To Day: Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines; Ensuring records are fully and properly maintained on Goldmine database; Development of relationships by ensuring face to face meetings are held. Training of clients on basic policy administration; Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations; Timely negotiation of client renewals in accordance with compliance guidelines; Working with new business team to identify target companies and grow sales; Managing and developing underwriter and other professional relationships; Provide management information on renewals on a timely basis; Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events; Adhere to Xenia policies; Refer any matter beyond the level of an individual's experience or authority to their line manager; Complete a minimum of 15 hours of continuous professional development annually. The Rewards: A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) About You: 2+ years experience in Trade Credit Insurance Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals You'll be able a natural communicator working with colleagues and insurer partners at all levels. Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.

A fantastic opportunity has arisen to join a well-established independent insurance broker in the picturesque suburban area of Manchester. With over 4 decades of reputation built on trust, personal service and long-standing client relationships, this business is looking for an experienced Commercial Account Manager to become a key part of its close-knit team. The role You will manage an existing book of loyal SME and mid-market clients. The role is focused on providing expert advice, retaining and developing relationships and delivering a truly client-first service. These are genuine relationships built on trust and continuity, giving you the chance to act as a true adviser. What you will be doing? Managing a portfolio of commercial clients. Handling renewals, mid-term adjustments, referrals, new business enquiries and conversions. Supporting claims liaison where required. Working across Commercial Property, Liability and Fleet (exposure to Professional Risks, Cyber, and D&O is advantageous). Open-market broking and maintaining strong insurer relationships. Preparing renewal presentations, policy documentation and client reports. About you: Supporting future growth through new business opportunities within the existing book. Proven solid commercial insurance experience within a broker environment. Acturis experience (essential). A broad range of commercial products. Confident communicator with a natural ability to maintain and build relationships. Organised, proactive and able to manage your own workload. Why you will love this role: In this highly rewarding role where relationships and service come first, you will inherit a well-established book and play a real part in the future growth of a respected broker. Team-orientated personality- culture fit is key in this close-knit collaborative team. Excellent salary (depending on experience). Friendly team with varied expertise and a supportive culture. Ongoing professional development with CII study support Free on-site parking. Pension. 3x death in service. 25 days holiday + bank holidays + an extra day for your birthday. Working hours: Monday-Friday, 9:00am-5:00pm. At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.

Your new company A well-established and growing independent insurance brokerage is seeking an experienced Insurance Broker Manager to lead its specialist broking team. Known for delivering exceptional client service and strong technical expertise across Professional Indemnity (PI) and commercial lines, the organisation is continuing to expand and is looking for a confident, client-focused leader to support its next phase of growth. This role is a chance for someone to come in as the Insurance Manager help run the book, the business and the operational aspect of the business. Your new role As the Insurance Broker Manager, you will oversee the day-to-day operations of the broking team, ensuring high service standards and technical excellence across all placements. You will act as a senior point of contact for key clients, provide expert guidance on PI and commercial insurance, and drive team performance through coaching, development, and leadership. You will play a central role in insurer negotiations, regulatory compliance, and business growth, working closely with senior leadership to maintain and enhance the firm's strong market reputation. You will lead, support and mentor broking and client-servicing staff while ensuring workloads are effectively managed and performance standards are met. You will provide expert technical guidance on the placement of Professional Indemnity and commercial insurance risks and will oversee how the team approaches complex enquiries. In your client-facing capacity, you will act as the senior point of contact for key and strategic clients, ensuring they consistently receive clear, high-quality advice and excellent service. You will play an important role in retaining existing clients and identifying opportunities to develop new business.A key element of your role will be managing the full placement process, ensuring that risks are appropriately structured, policy wordings are well considered, and terms negotiated with insurers represent the best outcome for clients. You will also maintain strong, productive relationships with insurers and underwriters, keeping the team informed of market developments and underwriting appetite. In addition, you will ensure all broking activity complies with FCA requirements and the company's internal procedures. You will maintain accurate documentation, support internal audits, and contribute to ongoing compliance and quality-control processes. This is a fantastic opportunity for those who want to lead from the front in a Broker where there is little politics and opportunity to implement both change and growth. What you'll need to succeed You will have significant experience within an insurance broker environment and will bring strong technical expertise in Commercial, Professional Indemnity or financial lines UK insurance. You will have a solid understanding of commercial insurance products and experience managing or supervising broking staff. You will also demonstrate excellent communication, strong client-relationship skills, and the ability to negotiate effectively with insurers. You will be highly organised, comfortable solving problems, and capable of managing competing priorities. It would be advantageous if you have experience working with professional clients such as architects, engineers and surveyors, as well as those in emerging professions. Professional qualifications such as Cert CII or Dip CII, or a commitment toward achieving them, would also be beneficial. Experience in handling claims would further strengthen your profile. You would ideally want to step into a Broking Management role where you can put your enthusiasm into practice What you'll get in return You will receive a competitive salary of and benefits package, along with access to hybrid working arrangements. You will benefit from clear opportunities for career development and the chance to lead a respected team within a growing and well-regarded brokerage based in Surrey. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Risk Director We are partnered with a specialist Insurance Brokerage with an established client base who are seeking a Risk Director to join their team. The successful candidate will be responsible for the overall leadership, performance and regulatory conduct of the business. The role combines statutory director responsibilities with personal regulatory accountability as an FCA-approved Senior Manager. The position carries responsibility for governance, systems and controls, commercial performance, insurer and client relationships and regulatory engagement. This role is not advisory. Responsibilities cannot be delegated without FCA approval. Key Responsibilities Provide overall leadership, strategic direction and day-to-day management of the business. Lead insurer, MGA and capacity provider relationships, including market engagement, governance and performance oversight. Oversee client engagement, risk placement and renewal strategy, ensuring fair value, suitability and appropriate market selection. Maintain oversight of policy administration, premium collection, insurer settlements and claims handling for complex cases. Hold personal accountability for regulatory compliance and conduct, including regulatory reporting, complaints handling, Consumer Duty and financial crime controls. Act as the primary point of contact with the regulator. Drive business development, marketing strategy and growth initiatives aligned to the firm's specialist focus. Recruit, manage and develop staff, ensuring effective training, competence, supervision and conduct standards. Oversee third-party and supplier arrangements, ensuring appropriate governance and compliance. Maintain oversight of financial performance, systems and controls, operational resilience and risks to the business and its customers. Requirements Senior leadership experience within a UK-regulated insurance brokerage or intermediary. Experience operating under SM&CR, or clear readiness to hold FCA Senior Management Function approval. Strong understanding of FCA regulatory expectations, conduct risk and governance within a brokerage environment. Commercial background with experience in insurer relationships, market engagement and risk placement. Proven ability to combine strategic leadership with hands-on operational delivery in a small or mid-sized business. Experience overseeing people, financial performance and business risk. Strong judgement, professionalism and eligibility to meet ongoing FCA fitness and propriety requirements. Inventum Group is acting as an Employment Agency in relation to this vacancy.

AS PART OF OUR CLIENTS EXPANSION, WE ARE NOW LOOKING FOR 2 CONSTRUCTION UNDERWRITERS, EITHER 1 SENIOR AND 1 JUNIOR, OR 2 MID LEVEL. Purpose of Role/Job Overview Construction / Liability Underwriter writing wages and turnover business on a presentation basis Underwriting a high volume of wages and turnover business, average premium is circa £3,000 with a potential to write up to a premium of £100,000 Ability to interpret policy / endorsement wordings and have experience in writing own or modifying existing wordings Once trained it is expected that the individual will be autonomous, working to achieve personal new business targets Minimum of 3 years' experience within construction / liability Determine policy terms and calculating premiums in line with both in-house authority limits and insurer binding authority agreements Demonstrating your contribution to loss ratio control by effectively adhering to Company's underwriting controls. To positively reinforce and display values and to actively drive the business forward in achieving its objectives. Experience in writing high risk and hard to place business is desired but not necessary Existing broker relationships that would support in this role is desired, but again not necessary Key Accountabilities Meeting and where possible, exceeding brokers service levels and expectations. Identifies cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. Understands the impact of claims and risk management on the performance of a case and demonstrates an ability to review taking these factors into account. Build and maintain strong relationships with key trading partners to maximize influence. Support the development and operation of sales campaigns to drive the acquisition of profitable business. Other Activities, Duties and Responsibilities Maintain and develop market awareness. Maintain good working relationships with all internal departments. Maintain an open communication ethos with colleagues and managers. Demonstrate "model behaviours" Comply with all legal, regulatory, and contractual requirements to ensure obligations are met. Contribute to wider business activities. Operate within individual underwriting authorities and guidelines.

Key Responsibilities Administrative Support Process all construction insurance documentation, including Contractors All Risks (CAR), Contract Works, Employers' & Public Liability, Plant (Hired-In & Owned), and Professional Indemnity for construction professionals. Prepare and issue cover notes, schedules, certificates, and endorsements. Maintain accurate client files, ensuring all construction-specific details (contract values, JCT clauses, materials, locations, etc.) are correctly recorded. Handle all data entry, system updates, and compliance checks with high accuracy. Client Management Act as the first-line contact for construction clients, ensuring timely and professional responses to queries about cover, documents, premiums, and policy requirements. Assist clients with documentation needed for tenders, site entry, and contract compliance. Support onboarding of new construction clients, ensuring all information is gathered efficiently (e.g., plant lists, project details, wage/turnover splits). Build strong working relationships with site managers, project directors, contractors, and office administrators. Renewal & Broking Activity Gather renewal information such as updated wage/turnover split, plant values, contract sizes, and major project updates. Liaise with insurers/MGAs to obtain terms for construction risks and negotiate competitive quotes. Prepare comparison tables, renewal reports, and risk presentations. Review all insurer documents for accuracy, including endorsements relating to JCT requirements, height/depth limits, use of heat, or specific plant limits. Operational & System Management Use Acturis for all processing, including MTAs, renewals, new business, and document generation. Ensure all regulatory and compliance requirements are met, including duty of fair presentation and construction-specific risk information. Support credit control by monitoring payments, insurer instalments, and ensuring construction clients have up-to-date financial records. Skills & Experience Required Essential Experience as an Account Handler or Administrator within commercial insurance. Strong administration background, ideally within construction or high-volume technical policies. Understanding of construction insurance products (CAR, EL/PL, Hired-In/Owned Plant, PI). Excellent communication skills and confidence dealing with contractors and site-based personnel. Strong organisational skills and the ability to manage multiple enquiries in a fast-paced environment. Familiarity with Acturis or similar broking systems. Desirable Previous experience handling construction clients of varying sizes. Exposure to negotiating construction terms with MGAs and specialist insurers. Progress toward Cert CII or willingness to study. Key Attributes Detail-focused and accurate, particularly with construction schedules, plant lists, and contract values. Client-oriented with a professional, supportive approach. Technically curious, eager to build deeper knowledge of construction risk. Organised, capable of handling volume while maintaining quality. Collaborative, working closely with Account Executives, brokers, and insurers. Proactive, anticipating client needs-especially around renewals and tender deadlines. Hybrid working - Monday and Friday WFH

kolt recruitment are looking for a Bodyshop Manager to join a large and well-established group of accident repair centres based in South London. This is an excellent opportunity for an experienced Bodyshop Manager or Assistant Manager looking to step up into a leadership role within a growing and highly reputable accident repair group. This role will see you responsible for overseeing the day-to-day operations of a busy bodyshop, ensuring productivity, efficiency and quality standards are maintained while leading and motivating the workshop team. Key Responsibilities Manage the daily operations of a busy accident repair centre Lead, motivate and develop a team of technicians, panel beaters, painters and support staff Ensure repairs are completed efficiently and to manufacturer and insurance standards Monitor workshop productivity, efficiency and profitability Manage work allocation and ensure jobs progress through the workshop smoothly Maintain strong relationships with insurers, suppliers and customers Ensure health & safety and company standards are maintained at all times Deliver excellent customer service and ensure high levels of customer satisfaction Requirements Previous experience working as a Bodyshop Manager, Workshop Manager or Assistant Bodyshop Manager Strong background within accident repair / bodyshop environments Proven leadership and team management experience Strong organisational and operational management skills Ability to drive workshop performance and productivity Good knowledge of bodyshop processes, insurance work and repair standards Excellent communication and problem-solving skills This is a fantastic opportunity to join a growing and successful accident repair group offering stability, career progression and a supportive working environment. Kolt Recruitment are a specialist recruitment agency within the automotive industry.

Casualty Claims Handler Annual Salary: To be discussed Location: Chelmsford, Essex Job Type: Hybrid We are seeking a Casualty Claims Handler to join our dynamic team in Chelmsford. This role involves the desktop handling of UK and European Casualty Real Estate Claims, focusing primarily on Public Liability-covering injury and third-party property damage. This position reports to the Operations & Client Relationship Manager - Casualty and offers a hybrid working model. Day-to-day of the role: Desktop technical handling of UK and European Real Estate Casualty Claims. Serve as a technical referral point when needed. Manage multiple accounts within the department, including attending client meetings, presentations, and technical training sessions. Handle incoming and outgoing communications such as emails, telephone calls, video calls, and correspondence to progress claims and resolve queries. Control the lifecycle of the files to drive diary management and proactive handling. Liaise with insured, insurers, brokers, and other stakeholders to ensure optimum customer service and become a point of contact for interested parties. Collaborate with both our UK and European Casualty Adjusters and Account Management Teams. Ensure time reporting and billing compliance with internal standards processing and systems. Capture data and produce MI for clients as well as for internal use, including performance measurement and data integrity reports. Uphold company standards in relation to all technical and operational policies and procedures, including data protection and information security. Manage accounts and handle invoicing. Required Skills & Qualifications: Minimum 5 years' experience handling a caseload of Casualty Claims, with essential experience in Public Liability (both Injury and third-party property damage). Experience with UK claims and familiarity with relevant protocols such as the low value claims portal. Comfortable with desktop investigations into casualty claims to establish policy coverage, reserves, and legal liability. Ability to manage a significant caseload of claims and produce reports and formal advice for clients. Self-motivated with a keen attention to detail and a desire for technical progression. Experience in managing client accounts/schemes and meeting targets related to SLAs, hours charged, and fee income. Ability to work independently and collaboratively within a team. Knowledge of European languages (Spanish, French, German, Italian) is advantageous but not essential. Desirable to hold or be working towards a professional claims qualification. Benefits: Competitive salary. Hybrid working model. Opportunities for professional development and progression. Supportive team environment.