Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029. This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety. NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service. Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led. As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks. NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people. Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership. The Selection Process How to apply: If you are interested in this role and think you have the skills and experience we need, please do look at the person specification and job description. Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description by clicking 'Apply by email'. The closing date is 23 April 2026. All details can also be found on our website. Aptitude tests for shortlisted candidates are likely to take place week commencing 4 May 2026. Interviews are scheduled for the 18 and 19 May 2026. NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment
Apr 02, 2026
Full time
The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029. This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety. NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service. Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led. As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks. NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people. Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership. The Selection Process How to apply: If you are interested in this role and think you have the skills and experience we need, please do look at the person specification and job description. Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description by clicking 'Apply by email'. The closing date is 23 April 2026. All details can also be found on our website. Aptitude tests for shortlisted candidates are likely to take place week commencing 4 May 2026. Interviews are scheduled for the 18 and 19 May 2026. NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment
The Academy of Medical Sciences is establishing a new central events function to provide strategic oversight and practical support across our extensive, high-profile events programme. We are looking for an experienced Events Manager to lead this work. Managing an Events Officer, you will provide organisation wide leadership for in person, hybrid and digital events - setting standards, strengthening planning and governance, and supporting colleagues from concept through to delivery. You will combine strategic judgement with hands on expertise, ensuring events are well designed, inclusive, professionally delivered and clearly aligned to the Academy's mission and priorities. This is a highly visible role for someone who enjoys shaping an events portfolio, advising senior stakeholders and delivering outstanding experiences that enhance influence and impact. The Academy of Medical Sciences sits at the forefront of UK health and biomedical research by bringing together leading expertise to shape policy, drive innovation and improve lives. We are now building for the future. Through a bold and carefully planned transformation, we are aligning our structure, roles and resources with our ambitions to ensure we are sustainable, focused and ready to deliver even greater impact in the years ahead. At the heart of this is a new Chief Operating Officer (COO) Directorate, designed to strengthen how we plan, collaborate and deliver across the Academy. Alongside this, we are reshaping parts of our organisation so that our people and resources are focused where they matter most - supporting our Fellowship and the wider medical sciences community. This is a rare moment to join. You'll be part of an organisation with real momentum, working alongside outstanding colleagues and partners, and helping to shape how a respected national institution evolves. If you want your work to be purposeful, visible and impactful - and to play a role in advancing medical science and improving health - we would love to hear from you. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period For more information and to apply, please visit our careers page. Closing date: 9.00am on 13 April 2026. Interview date: w/c 20 April 2026.
Apr 02, 2026
Full time
The Academy of Medical Sciences is establishing a new central events function to provide strategic oversight and practical support across our extensive, high-profile events programme. We are looking for an experienced Events Manager to lead this work. Managing an Events Officer, you will provide organisation wide leadership for in person, hybrid and digital events - setting standards, strengthening planning and governance, and supporting colleagues from concept through to delivery. You will combine strategic judgement with hands on expertise, ensuring events are well designed, inclusive, professionally delivered and clearly aligned to the Academy's mission and priorities. This is a highly visible role for someone who enjoys shaping an events portfolio, advising senior stakeholders and delivering outstanding experiences that enhance influence and impact. The Academy of Medical Sciences sits at the forefront of UK health and biomedical research by bringing together leading expertise to shape policy, drive innovation and improve lives. We are now building for the future. Through a bold and carefully planned transformation, we are aligning our structure, roles and resources with our ambitions to ensure we are sustainable, focused and ready to deliver even greater impact in the years ahead. At the heart of this is a new Chief Operating Officer (COO) Directorate, designed to strengthen how we plan, collaborate and deliver across the Academy. Alongside this, we are reshaping parts of our organisation so that our people and resources are focused where they matter most - supporting our Fellowship and the wider medical sciences community. This is a rare moment to join. You'll be part of an organisation with real momentum, working alongside outstanding colleagues and partners, and helping to shape how a respected national institution evolves. If you want your work to be purposeful, visible and impactful - and to play a role in advancing medical science and improving health - we would love to hear from you. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period For more information and to apply, please visit our careers page. Closing date: 9.00am on 13 April 2026. Interview date: w/c 20 April 2026.
We're looking for a commercially minded, highly organised leader to head up operations and infrastructure across our estate, systems and events. You will have both vision and attention to detail and can deliver an outstanding customer experience, develop a growing conferencing and events business into new areas, and lead a multidisciplinary team with confidence. You'll set standards, strengthen KPIs and ensure the Academy runs smoothly, securely and sustainably. The Academy of Medical Sciences sits at the forefront of UK health and biomedical research by bringing together leading expertise to shape policy, drive innovation and improve lives. We are now building for the future. Through a bold and carefully planned transformation, we are aligning our structure, roles and resources with our ambitions to ensure we are sustainable, focused and ready to deliver even greater impact in the years ahead. At the heart of this is a new Chief Operating Officer (COO) Directorate, designed to strengthen how we plan, collaborate and deliver across the Academy. Alongside this, we are reshaping parts of our organisation so that our people and resources are focused where they matter most - supporting our Fellowship and the wider medical sciences community. This is a rare moment to join. You'll be part of an organisation with real momentum, working alongside outstanding colleagues and partners, and helping to shape how a respected national institution evolves. If you want your work to be purposeful, visible and impactful - and to play a role in advancing medical science and improving health - we would love to hear from you. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period For more information and to apply, please visit our careers page. Closing date: 5.00pm on 15 April 2026. Interview date: w/c 27 April 2026.
Apr 02, 2026
Full time
We're looking for a commercially minded, highly organised leader to head up operations and infrastructure across our estate, systems and events. You will have both vision and attention to detail and can deliver an outstanding customer experience, develop a growing conferencing and events business into new areas, and lead a multidisciplinary team with confidence. You'll set standards, strengthen KPIs and ensure the Academy runs smoothly, securely and sustainably. The Academy of Medical Sciences sits at the forefront of UK health and biomedical research by bringing together leading expertise to shape policy, drive innovation and improve lives. We are now building for the future. Through a bold and carefully planned transformation, we are aligning our structure, roles and resources with our ambitions to ensure we are sustainable, focused and ready to deliver even greater impact in the years ahead. At the heart of this is a new Chief Operating Officer (COO) Directorate, designed to strengthen how we plan, collaborate and deliver across the Academy. Alongside this, we are reshaping parts of our organisation so that our people and resources are focused where they matter most - supporting our Fellowship and the wider medical sciences community. This is a rare moment to join. You'll be part of an organisation with real momentum, working alongside outstanding colleagues and partners, and helping to shape how a respected national institution evolves. If you want your work to be purposeful, visible and impactful - and to play a role in advancing medical science and improving health - we would love to hear from you. Benefits We provide our staff with a comprehensive benefits package outlined as follows: Generous pension scheme with flexible contributions - we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%) Life assurance at three times your salary Hybrid and agile working. 50% office attendance 26 days annual leave, plus Christmas closure days and bank holidays Buying and selling leave Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period) Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing Support through tailored learning and development A range of enhanced benefits become available once you've completed your probation period For more information and to apply, please visit our careers page. Closing date: 5.00pm on 15 April 2026. Interview date: w/c 27 April 2026.
Young Carer Manager Location: Astolat with opportunity for hybrid working. Salary : £40,000 £43,076 (Full Time Equivalent) Are you excited by leading a passionate team to deliver youth clubs, weekend socials and wellbeing activities that give young carers the respite, connection and support they deserve? Do you thrive on creating safe, inspiring spaces where children and young people can grow in confidence, build resilience and feel part of a vibrant community? Are you someone who brings curiosity, energy and a solution focused mindset to service delivery to strengthen systems, improve quality and champion excellence? Do you enjoy building strong partnerships with schools, community groups and local organisations to reach young carers who may otherwise remain unseen? And do you have the commitment to work flexibly across evenings and weekends yourself role modelling this approach and support, guide and manage a team delivering sessions around young carers school commitments and family responsibilities? If you re nodding along, you may be the Young Carers Manager we re looking for, someone ready to lead with purpose, shape a high impact programme across Surrey, and help young carers feel supported, included and empowered. The Details Full-time role (36 hours per week) offering the scope to lead a dynamic service that supports young carers across Surrey. Hybrid working you ll split your time between our Guildford office, your home, and community locations across the County. You ll be in the office weekly as part of staying connected with the wider team. A driving licence and access to a car are essential, as the role involves regular travel across Surrey to support teams, partners and service delivery. You ll oversee a team who work flexibly across evenings and weekends, ensuring clubs, sessions and activities are accessible for young carers around school commitments and family responsibilities You ll be reporting to our Chief Operating Officer, working closely with the Engage & Connect leadership team. The Young Carers Manager is responsible for the strategic and operational leadership and delivery of the Engage and Connect service for children (5-12) and young people (12-16). This role will manage the team of Primary & Secondary Coordinators across Surrey, ensuring the delivery of a consistent, high-contact programme of regular respite and peer support. A key focus is establishing strategic community partnerships to drive recruitment targets and ensuring the rigorous application of support planning frameworks. The manager will oversee all operational aspects, including the quality of youth clubs, weekend socials, and holiday programmes, ensuring they are outcome-focused, safely delivered, and effectively supported by the organisation's digital tools. Person Specification • Proven experience managing services or programmes for children and young people. Experience leading teams, ideally across multiple locations. Strong programme management skills including planning, delivery and evaluation. Knowledge of safeguarding principles and best practice. Understanding of the challenges faced by young carers. Experience using digital tools and platforms to support service delivery. Ability to inspire and support staff to deliver high-quality services. Strong relationship-building skills with young people, families and partners. Analytical approach to monitoring impact and improving services. Willingness to participate in an emergency on-call rota. Level 4 qualification in youth work, education, social work (or willingness to achieve). Full UK driving licence and access to a vehicle. Why Work With Us At Action for Carers Surrey, we re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence , ensuring you feel appreciated and empowered in both your work and personal life. To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application. The deadline for applications is 10am on Friday 17th April. Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026. Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.
Apr 01, 2026
Full time
Young Carer Manager Location: Astolat with opportunity for hybrid working. Salary : £40,000 £43,076 (Full Time Equivalent) Are you excited by leading a passionate team to deliver youth clubs, weekend socials and wellbeing activities that give young carers the respite, connection and support they deserve? Do you thrive on creating safe, inspiring spaces where children and young people can grow in confidence, build resilience and feel part of a vibrant community? Are you someone who brings curiosity, energy and a solution focused mindset to service delivery to strengthen systems, improve quality and champion excellence? Do you enjoy building strong partnerships with schools, community groups and local organisations to reach young carers who may otherwise remain unseen? And do you have the commitment to work flexibly across evenings and weekends yourself role modelling this approach and support, guide and manage a team delivering sessions around young carers school commitments and family responsibilities? If you re nodding along, you may be the Young Carers Manager we re looking for, someone ready to lead with purpose, shape a high impact programme across Surrey, and help young carers feel supported, included and empowered. The Details Full-time role (36 hours per week) offering the scope to lead a dynamic service that supports young carers across Surrey. Hybrid working you ll split your time between our Guildford office, your home, and community locations across the County. You ll be in the office weekly as part of staying connected with the wider team. A driving licence and access to a car are essential, as the role involves regular travel across Surrey to support teams, partners and service delivery. You ll oversee a team who work flexibly across evenings and weekends, ensuring clubs, sessions and activities are accessible for young carers around school commitments and family responsibilities You ll be reporting to our Chief Operating Officer, working closely with the Engage & Connect leadership team. The Young Carers Manager is responsible for the strategic and operational leadership and delivery of the Engage and Connect service for children (5-12) and young people (12-16). This role will manage the team of Primary & Secondary Coordinators across Surrey, ensuring the delivery of a consistent, high-contact programme of regular respite and peer support. A key focus is establishing strategic community partnerships to drive recruitment targets and ensuring the rigorous application of support planning frameworks. The manager will oversee all operational aspects, including the quality of youth clubs, weekend socials, and holiday programmes, ensuring they are outcome-focused, safely delivered, and effectively supported by the organisation's digital tools. Person Specification • Proven experience managing services or programmes for children and young people. Experience leading teams, ideally across multiple locations. Strong programme management skills including planning, delivery and evaluation. Knowledge of safeguarding principles and best practice. Understanding of the challenges faced by young carers. Experience using digital tools and platforms to support service delivery. Ability to inspire and support staff to deliver high-quality services. Strong relationship-building skills with young people, families and partners. Analytical approach to monitoring impact and improving services. Willingness to participate in an emergency on-call rota. Level 4 qualification in youth work, education, social work (or willingness to achieve). Full UK driving licence and access to a vehicle. Why Work With Us At Action for Carers Surrey, we re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence , ensuring you feel appreciated and empowered in both your work and personal life. To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application. The deadline for applications is 10am on Friday 17th April. Depending on the volume of applications received, telephone screening may take place between Tuesday 21st April and Thursday 23rd April 2026. Shortlisted candidates will be invited to attend an interview at our offices in Guildford, Surrey. Interviews will be held between Monday 27th and Wednesday 29th April 2026, and applicants should ensure they are available on at least one of these dates.
Programme Manager - SC Cleared Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 85k plus company benefits. Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.6 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe. Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting. Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products. Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport. Role Summary Triad is seeking an experienced Programme Manager to lead complex programmes using Scaled Agile (SAFe) and more traditional delivery methods, particularly within the UK public sector. Operating mostly within Agile environments and aligned to the Scaled Agile Framework (SAFe), you will coordinate delivery across multiple teams and workstreams, ensuring outcomes are delivered efficiently and sustainably. This role requires strong leadership, excellent stakeholder management, and the ability to navigate complex organisational environments while maintaining a clear focus on outcomes and benefits realisation. Key Responsibilities Lead and manage complex programmes consisting of multiple projects or workstreams, ensuring delivery aligns with organisational strategy and client objectives. Build and maintain strong relationships with senior stakeholders, clients, delivery teams, and suppliers, ensuring clear communication and alignment across the programme. Oversee programme delivery within Agile/SAFe and more traditional environments, coordinating across multiple teams to ensure effective planning, delivery, and continuous improvement. Establish and maintain programme governance frameworks, including reporting on progress, risks, dependencies, and financial performance. Identify, assess, and mitigate programme risks and issues, ensuring proactive resolution and effective escalation where required. Ensure programme outcomes deliver measurable business value and align with the intended benefits for the client organisation. Manage programme budgets, resource allocation, and forecasting, ensuring efficient utilisation and strong financial oversight. Promote a culture of collaboration, transparency, and continuous improvement across programme teams. Skills and Experience Experience working within law enforcement and/or defence sectors is desirable, particularly in environments requiring high levels of governance, security, and stakeholder coordination. Experience delivering digital solutions with a focus on user needs (User Centred Design) aligned to GDS/CDDO standards. Experience delivering complex digital programmes within the UK Public Sector, with an understanding of government delivery environments. Strong experience working closely with digital teams and managing large-scale digital transformation programmes involving multiple teams or suppliers. Experience working within Agile delivery environments, coordinating multiple teams within frameworks such as SAFe. Proven ability to engage senior stakeholders, manage expectations, and communicate effectively across both technical and non-technical audiences. Demonstrable experience in programme governance, financial management, risk management, and benefits realisation. Strong leadership and facilitation skills, with the ability to motivate teams and drive delivery outcomes. Qualifications & Certifications A degree or equivalent qualification related to programme management, business, technology, or a relevant discipline - Desirable Certified SAFe Practitioner (Scaled Agile Framework) or equivalent Agile programme delivery certification - Desirable Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A structured interview with a Senior Delivery Manager, covering your professional background and assessing cultural fit. Participation in a workshop scenario, followed by a Q&A segment. A final interview with the Chief Technology Officer. We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
Apr 01, 2026
Full time
Programme Manager - SC Cleared Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 85k plus company benefits. Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.6 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe. Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting. Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products. Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport. Role Summary Triad is seeking an experienced Programme Manager to lead complex programmes using Scaled Agile (SAFe) and more traditional delivery methods, particularly within the UK public sector. Operating mostly within Agile environments and aligned to the Scaled Agile Framework (SAFe), you will coordinate delivery across multiple teams and workstreams, ensuring outcomes are delivered efficiently and sustainably. This role requires strong leadership, excellent stakeholder management, and the ability to navigate complex organisational environments while maintaining a clear focus on outcomes and benefits realisation. Key Responsibilities Lead and manage complex programmes consisting of multiple projects or workstreams, ensuring delivery aligns with organisational strategy and client objectives. Build and maintain strong relationships with senior stakeholders, clients, delivery teams, and suppliers, ensuring clear communication and alignment across the programme. Oversee programme delivery within Agile/SAFe and more traditional environments, coordinating across multiple teams to ensure effective planning, delivery, and continuous improvement. Establish and maintain programme governance frameworks, including reporting on progress, risks, dependencies, and financial performance. Identify, assess, and mitigate programme risks and issues, ensuring proactive resolution and effective escalation where required. Ensure programme outcomes deliver measurable business value and align with the intended benefits for the client organisation. Manage programme budgets, resource allocation, and forecasting, ensuring efficient utilisation and strong financial oversight. Promote a culture of collaboration, transparency, and continuous improvement across programme teams. Skills and Experience Experience working within law enforcement and/or defence sectors is desirable, particularly in environments requiring high levels of governance, security, and stakeholder coordination. Experience delivering digital solutions with a focus on user needs (User Centred Design) aligned to GDS/CDDO standards. Experience delivering complex digital programmes within the UK Public Sector, with an understanding of government delivery environments. Strong experience working closely with digital teams and managing large-scale digital transformation programmes involving multiple teams or suppliers. Experience working within Agile delivery environments, coordinating multiple teams within frameworks such as SAFe. Proven ability to engage senior stakeholders, manage expectations, and communicate effectively across both technical and non-technical audiences. Demonstrable experience in programme governance, financial management, risk management, and benefits realisation. Strong leadership and facilitation skills, with the ability to motivate teams and drive delivery outcomes. Qualifications & Certifications A degree or equivalent qualification related to programme management, business, technology, or a relevant discipline - Desirable Certified SAFe Practitioner (Scaled Agile Framework) or equivalent Agile programme delivery certification - Desirable Due to the nature of this role and the level of security clearance required, candidates must hold active Security Check (SC) clearance. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A structured interview with a Senior Delivery Manager, covering your professional background and assessing cultural fit. Participation in a workshop scenario, followed by a Q&A segment. A final interview with the Chief Technology Officer. We aim to complete interviews and progress candidates to the offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition as a Disability Confident Leader.
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
Mar 31, 2026
Full time
Chief Operating Officer Location: UK -This role is a combination of working on customer sites, at our operational locations in Peterborough, Southampton and Runcorn and remote working. We're open on location for the right individual. Salary : Competitive About ICE With over 50 years of experience, ICE is the UK's largest independent provider of cleaning equipment, supporting thousands of customer sites across sectors including retail, healthcare, logistics, manufacturing and education. We combine industry expertise with innovation - from traditional equipment to cutting-edge robotic cleaning solutions - while helping our customers meet their sustainability goals. As a fast-growing business, we offer real opportunity to shape strategy, drive change and make a lasting impact. The Role We're looking for a high-impact Chief Operating Officer to take ownership of operational performance across a fast-growing, market leading business. This is a pivotal executive role where you will shape and execute operational strategy, scale service delivery and drive performance across a complex, multi-site operation. Working closely with the senior leadership team, you will improve efficiency, enhance customer experience and support the next phase of growth with full accountability for delivering measurable results. Key Responsibilities Define and deliver operational strategy aligned to business growth Own service performance, KPIs and continuous improvement Act as senior escalation point for critical operational and customer issues Drive a culture of accountability, safety and operational excellence Lead the Service Delivery function through a team of managers Improve service quality, response times and customer satisfaction Use data and insight to identify risks, trends and opportunities Operational Oversight Hubs & Warehouse Own performance across regional hubs, ensuring efficiency, consistency and scalability Drive improvements in asset utilisation, inventory management and turnaround times Implement standardised processes for asset tracking, lifecycle management and quality control Field Engineering & Technical Services Lead nationwide field operations, ensuring high levels of productivity, safety and compliance Drive improvements in first-time fix rates, SLA performance and engineer utilisation Ensure consistent delivery of preventative maintenance, reactive repairs and compliance testing Helpdesk & Scheduling Oversee scheduling, resource planning and job allocation to maximise operational efficiency Improve response times, SLA adherence and customer communication Enhance systems and processes to increase visibility, accuracy and coordination Parts & Smartcall Ensure efficient parts supply, stock availability and supply chain performance Drive the development of Smartcall to improve remote diagnostics and reduce downtime Build strong supplier relationships to ensure cost control, quality and reliability Training & Development Own operational training strategy through the Training Service Delivery Managers Ensure workforce capability, compliance and ongoing technical development Align workforce development with operational goals and future business growth About You Proven senior operations leadership experience (COO/Operations Director level) Track record of improving performance, efficiency and scalability Strong commercial and strategic mindset Experience leading multi-site, service led operations Excellent leadership, communication and stakeholder management skills Experience in engineering, industrial cleaning equipment or service-based environments would be desirable Why Join ICE? Highly competitive salary package Employee benefits that work for you: ICE Cube (Reward Gateway) - discounts and perks Health Shield & Digital GP access Private medical insurance Life Assurance Enhanced company pension scheme Employee Assistance Programme Generous annual leave plus your birthday off each year Holiday Buy Back Scheme Long Service Awards Are you ready to make an impact? Join a market-leading, growing business where you'll shape operations, lead high-performing teams and play a pivotal role in driving the future success of our business! To Apply If you feel you are a suitable candidate and would like to work for ICE, please do not hesitate to apply.
At Hendy,weredriven by operational excellence, innovation, and putting people first .Werelooking for a highly organised, analytical, and proactive Technical Assistant to support our Chief Operating Officer (COO). This is a unique opportunity to work at the heart of the business,acting as a trusted partner to the COO click apply for full job details
Mar 30, 2026
Full time
At Hendy,weredriven by operational excellence, innovation, and putting people first .Werelooking for a highly organised, analytical, and proactive Technical Assistant to support our Chief Operating Officer (COO). This is a unique opportunity to work at the heart of the business,acting as a trusted partner to the COO click apply for full job details
HR & Administration Support Officer We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership. Position: HR & Administration Support Officer Location: Manchester, Head Office (with occasional national travel as required) Salary: £28,000 per annum Hours: Full Time (37.5 hours per week) Contract: Permanent Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications. The Role The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer. Key Responsibilities: Maintain and update employee records (digital and physical). Support recruitment processes, including job postings, candidate communication, and interview coordination. Assist with HR reports, contracts, and policy updates. Coordinate onboarding, induction, training, and employee engagement activities. Provide administrative support to the HR Manager and senior leadership. Act as a professional first point of contact for visitors and incoming calls. Support office coordination including supplies, post, and meeting room set-up. Provide secretariat support to meetings, including agendas, minutes, and action tracking. Work collaboratively with colleagues across the business to ensure seamless administration support. About You We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You ll be confident managing multiple priorities and handling sensitive information with discretion. Essential Experience & Skills: General administrative experience, including data entry and document management. Experience of scheduling meetings, maintaining calendars, and coordinating logistics. Basic understanding of HR processes (recruitment, onboarding, contracts). Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Strong written and verbal communication skills with the ability to draft professional correspondence. Excellent organisational skills and ability to manage competing deadlines. Ability to handle sensitive information with confidentiality. Desirable: Experience in a varied administrative role with direct HR involvement. Knowledge of HR systems (HRIS) and/or basic employment law. Experience supporting senior leaders or board-level meetings. Qualifications: Degree or diploma in HR, Business Administration, or related field. Graduates or candidates with up to 1 year s experience in HR/administration are welcome to apply. To Apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training. You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Oct 03, 2025
Full time
HR & Administration Support Officer We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership. Position: HR & Administration Support Officer Location: Manchester, Head Office (with occasional national travel as required) Salary: £28,000 per annum Hours: Full Time (37.5 hours per week) Contract: Permanent Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications. The Role The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer. Key Responsibilities: Maintain and update employee records (digital and physical). Support recruitment processes, including job postings, candidate communication, and interview coordination. Assist with HR reports, contracts, and policy updates. Coordinate onboarding, induction, training, and employee engagement activities. Provide administrative support to the HR Manager and senior leadership. Act as a professional first point of contact for visitors and incoming calls. Support office coordination including supplies, post, and meeting room set-up. Provide secretariat support to meetings, including agendas, minutes, and action tracking. Work collaboratively with colleagues across the business to ensure seamless administration support. About You We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You ll be confident managing multiple priorities and handling sensitive information with discretion. Essential Experience & Skills: General administrative experience, including data entry and document management. Experience of scheduling meetings, maintaining calendars, and coordinating logistics. Basic understanding of HR processes (recruitment, onboarding, contracts). Proficiency in Microsoft Office (Word, Excel, Outlook, Teams). Strong written and verbal communication skills with the ability to draft professional correspondence. Excellent organisational skills and ability to manage competing deadlines. Ability to handle sensitive information with confidentiality. Desirable: Experience in a varied administrative role with direct HR involvement. Knowledge of HR systems (HRIS) and/or basic employment law. Experience supporting senior leaders or board-level meetings. Qualifications: Degree or diploma in HR, Business Administration, or related field. Graduates or candidates with up to 1 year s experience in HR/administration are welcome to apply. To Apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training. You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Overview and Purpose of Role Datapraxis exists to help democracy flourish. We work with leading progressive parties, non-profits, and research institutes across Europe, combining expertise in strategy, research, data science, modelling, message testing, campaigns, and digital engagement. We are a small but rapidly growing company, and we're now seeking a Finance Bookkeeper & HR Administrator to join our team on an either remote or hybrid basis. This dual role combines financial bookkeeping with HR administration. You will ensure the smooth running of our day-to-day finances, provide accurate and timely management reporting, and support the HR function across Datapraxis and our partner companies. The role is ideal for someone who enjoys working across finance and people operations in a dynamic, growing organisation. Key Responsibilities Finance & bookkeeping responsibilities: Manage all bookkeeping duties, including accounts payable/receivable, payroll, and reconciliations. Process payments, invoices, income, and receipts accurately and on time. Prepare monthly, quarterly, and annual financial reports. Assist with budgeting and forecasting under the COO's guidance. Complete VAT returns and ensure tax compliance. Support ad hoc financial and administrative projects. Maintain accurate records using Xero, Approval Max, Hubspot, and Excel/Google Sheets. HR responsibilities: Support the HR function across two partner companies by: Supporting the recruitment processes. Assisting with onboarding of new employees. Helping with the organisation of staff gatherings and training sessions. Maintaining HR platforms and staff databases (Notion, Contractbook, GDrive). Preparing PTO and sick leave reports for management. Supporting the Ops Manager in updating the Staff Handbook. Ensure HR data accuracy and compliance with policies and procedures. Other responsibilities: Provide general office administration support. Assist with contracting processes as required. Person specification Essential Bookkeeping or accounting qualification (AAT qualified/part-qualified) or 2-3 years' bookkeeping experience. Proficiency with Xero, familiarity with Approval Max and Hubspot. Strong IT skills, particularly Excel/Google Docs. Experience implementing finance function automations, especially in reporting. High levels of efficiency, accuracy, and attention to detail. Strong organisational and time management skills. Proactive, positive, and solution-oriented approach. Ability to work independently and collaboratively, managing multiple priorities. Friendly, enthusiastic manner with excellent communication skills. Desirable Payroll and electronic VAT submission experience. Knowledge of HMRC reporting requirements. Experience using Notion. Awareness of finance technology solutions (automation, security, software) and ability to recommend improvements. Benefits 30 days holiday (including UK public holidays) Additional leave during company-wide closure between Christmas and New Year Company pension scheme Enhanced parental leave Learning & development opportunities Employee assistance programme (24/7 support) Cycle to work scheme Hybrid working model to support work-life balance If this is of interest, please send your CV and a cover letter explaining why you are suitable for the role to Kate Galea, Chief Operating Officer. The deadline for submissions is Tuesday, 14 October 2025.
Oct 01, 2025
Full time
Overview and Purpose of Role Datapraxis exists to help democracy flourish. We work with leading progressive parties, non-profits, and research institutes across Europe, combining expertise in strategy, research, data science, modelling, message testing, campaigns, and digital engagement. We are a small but rapidly growing company, and we're now seeking a Finance Bookkeeper & HR Administrator to join our team on an either remote or hybrid basis. This dual role combines financial bookkeeping with HR administration. You will ensure the smooth running of our day-to-day finances, provide accurate and timely management reporting, and support the HR function across Datapraxis and our partner companies. The role is ideal for someone who enjoys working across finance and people operations in a dynamic, growing organisation. Key Responsibilities Finance & bookkeeping responsibilities: Manage all bookkeeping duties, including accounts payable/receivable, payroll, and reconciliations. Process payments, invoices, income, and receipts accurately and on time. Prepare monthly, quarterly, and annual financial reports. Assist with budgeting and forecasting under the COO's guidance. Complete VAT returns and ensure tax compliance. Support ad hoc financial and administrative projects. Maintain accurate records using Xero, Approval Max, Hubspot, and Excel/Google Sheets. HR responsibilities: Support the HR function across two partner companies by: Supporting the recruitment processes. Assisting with onboarding of new employees. Helping with the organisation of staff gatherings and training sessions. Maintaining HR platforms and staff databases (Notion, Contractbook, GDrive). Preparing PTO and sick leave reports for management. Supporting the Ops Manager in updating the Staff Handbook. Ensure HR data accuracy and compliance with policies and procedures. Other responsibilities: Provide general office administration support. Assist with contracting processes as required. Person specification Essential Bookkeeping or accounting qualification (AAT qualified/part-qualified) or 2-3 years' bookkeeping experience. Proficiency with Xero, familiarity with Approval Max and Hubspot. Strong IT skills, particularly Excel/Google Docs. Experience implementing finance function automations, especially in reporting. High levels of efficiency, accuracy, and attention to detail. Strong organisational and time management skills. Proactive, positive, and solution-oriented approach. Ability to work independently and collaboratively, managing multiple priorities. Friendly, enthusiastic manner with excellent communication skills. Desirable Payroll and electronic VAT submission experience. Knowledge of HMRC reporting requirements. Experience using Notion. Awareness of finance technology solutions (automation, security, software) and ability to recommend improvements. Benefits 30 days holiday (including UK public holidays) Additional leave during company-wide closure between Christmas and New Year Company pension scheme Enhanced parental leave Learning & development opportunities Employee assistance programme (24/7 support) Cycle to work scheme Hybrid working model to support work-life balance If this is of interest, please send your CV and a cover letter explaining why you are suitable for the role to Kate Galea, Chief Operating Officer. The deadline for submissions is Tuesday, 14 October 2025.
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
Oct 01, 2025
Full time
The IT Manager will oversee the technology infrastructure within the property sector, ensuring systems operate efficiently and securely. This role is based in London and requires expertise in managing IT operations and implementing effective technology solutions. Client Details The company is a medium-sized organisation operating in the property industry. Description This role requires hands-on technical expertise and leadership in managing Microsoft environments, network infrastructure, and end-user support. You will be part of a global IT team of 14 colleagues across multiple offices and report directly to the Chief Information Officer (CIO). As the local lead, you will collaborate closely with the IT Coordinator and IT Assistant in London and coordinate initiatives with IT Managers in our other locations. You'll play a key role in delivering effective, reliable, and secure IT services that support our creative and dynamic environment. Key Responsibilities Serve as the primary IT support for the team in London, delivering responsive and professional service. Manage, prioritise, and resolve service requests and incidents related to hardware, software, Microsoft 365, network infrastructure, peripherals, telephony, and standard industry applications. Collaborate with the local Managing Director and other partners to ensure IT priorities align with the office's strategic goals and operational needs. Troubleshoot technical issues effectively, implementing timely and lasting solutions. Maintain accurate documentation within the Service Desk system. Set clear expectations and provide regular updates to the CIO. Manage relationships with local IT service providers and vendors, acting as their primary contact. Create and manage user accounts, access rights, and system permissions, ensuring GDPR and local compliance. Track recurring issues and share insights with the global IT team. Plan and manage procurement of IT equipment and assist with onboarding/offboarding processes. Monitor emerging IT trends and recommend new technologies or process improvements. Profile The successful applicant will have: Proven experience in a similar IT Manager or Senior IT Support role, ideally in a fast-paced, professional environment (experience in the creative industry is a plus). Strong technical knowledge of Microsoft 365 and Entra (Azure), Windows environments, and network configuration. Highly organised with excellent troubleshooting and problem-solving abilities. Capable of working independently while contributing effectively to a team. Clear, professional communicator with strong interpersonal skills and fluency in English (written and verbal). Service-oriented, hands-on, and unafraid to take initiative, no task is too small or too large. Comfortable managing multiple priorities with a calm, solutions-focused mindset. Available when required outside of regular business hours to assist with critical issues or urgent needs, ensuring smooth operations and business continuity. Proactive in seeking improvement and open to change. Job Offer Competitive salary of approximately £65,000 per annum plus benefits Happy with 5 days on site in Central London Generous holiday allowance to promote work-life balance. If you are an experienced IT Manager seeking a permanent role in London, we encourage you to apply and take the next step in your career in the property sector.
About Cherry Trees Cherry Trees is a highly regarded local charity in East Clandon, near Guildford, Surrey, that offers Outstanding specialist respite for children with complex disabilities. We are a lifeline for many families, playing a vital role in helping them stay together by providing Outstanding care. This gives children the best opportunities in life and allows their families to have a much-needed break from their caring responsibilities. Job description We are looking for someone with Care or Education experience as this maternity cover position will lead on service development and ensuring we keep our Outstanding status. The successful candidate will have considerable skills with people management, project management, and quality assurance. We are fully committed to safeguarding our vulnerable children and adults and as such our recruitment process will follow Safer Recruitment guidelines and the successful applicant will require a DBS. Closing date and selection process Closing date for applications: 12 September 2025. Interviews could be held before this date dependent on volume of applications received. To apply for this role, please visit our website: Join our team Cherry Trees If you have questions about the role, please email .
Sep 27, 2025
Full time
About Cherry Trees Cherry Trees is a highly regarded local charity in East Clandon, near Guildford, Surrey, that offers Outstanding specialist respite for children with complex disabilities. We are a lifeline for many families, playing a vital role in helping them stay together by providing Outstanding care. This gives children the best opportunities in life and allows their families to have a much-needed break from their caring responsibilities. Job description We are looking for someone with Care or Education experience as this maternity cover position will lead on service development and ensuring we keep our Outstanding status. The successful candidate will have considerable skills with people management, project management, and quality assurance. We are fully committed to safeguarding our vulnerable children and adults and as such our recruitment process will follow Safer Recruitment guidelines and the successful applicant will require a DBS. Closing date and selection process Closing date for applications: 12 September 2025. Interviews could be held before this date dependent on volume of applications received. To apply for this role, please visit our website: Join our team Cherry Trees If you have questions about the role, please email .
