23 jobs found

A Lloyd's broker seek a Professional Indemnity Claims Technician to join their Professional and Financial Risks team in London. The successful candidate will be responsible for managing their own caseload of Financial Lines claims with a big emphasis on UK and Global Professional Indemnity risks. A knowledge of other classes of business such as D&O, FI and Cyber claims would be advantageous.Applicants should have prior Professional Indemnity claims handling experience. Proficiency with ECF will be advantageous. This will be a hybrid role.

Your new company A specialist international insurance brokerage with a strong reputation in the marine market is seeking a Senior Marine Technician to join its expanding London team. The organisation offers a collaborative, close-knit working environment and provides extensive exposure to a diverse portfolio of global clients. Your new role As a Senior Marine Technician, you will deliver comprehensive technical support to brokers while working across a varied book of international marine business. The work spans Marine Hull, Liabilities, War, IV and other worldwide marine risks. You will be responsible for managing the complete technical process, including both front-end and back-end tasks. This involves preparing and managing placements through the Whitespace platform, as well as coordinating placements with overseas insurers and non-platformed markets via email. You will ensure all technical documentation and broking support is produced accurately and efficiently, while working closely with brokers to maintain a smooth and responsive service. The client base includes organisations across Europe and the LATAM region, offering you broad international exposure. What you'll need to succeed To succeed in this role, you will need extensive experience within the London or international marine insurance market. You must have strong and demonstrable experience specifically within Marine Hull. You should be comfortable working in a smaller brokerage environment where you will be hands-on and involved in all elements of the technical lifecycle. The ability to manage multiple priorities and deliver high-quality work in a fast-paced setting is essential. What you'll get in return In return, you will have the opportunity to join a specialist brokerage that is committed to growth. You will gain broad technical exposure across the full spectrum of marine risks, while working within a supportive and collaborative team environment. A competitive salary and benefits package is also offered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company A leading, fully independent London Market (re)insurance broker is seeking an experienced Insurance Technician to join their expanding Technical team. This is an excellent opportunity to become part of a collaborative and well-established organisation known for its specialist expertise and strong market presence. Your new role As an Insurance Technician, you will play a key role in supporting the broking teams across a range of marine placements, ensuring accurate processing and adherence to market standards. Some of your key responsibilities will include processing various Marine hull placements and associated documentation, supporting brokers with London Market processing (including slips) and preparing and issuing market documentation in line with regulatory requirements. You will also be liaising with brokers, underwriters and external stakeholders daily, alongside maintaining compliance and working in a high-pressure environment. What you'll need to succeed In order to succeed in this role, you must have insurance experience, specifically, with Marine Hull placements, alongside a solid understanding of London Market processes and broking and underwriting processes. You must possess awareness of the regulatory environment and have the ability to manage deadlines, prioritise tasks and thrive under pressure. What you'll get in return You'll become part of a supportive, knowledgeable, and friendly team within a business that encourages development and progression. A competitive salary up to £50,000, hybrid working and a comprehensive benefits package are all on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title(s): Insurance Technician Location: City of London Salary: £40,000 - £50,000 DoE plus excellent benefits Working Pattern: Full Time Hybrid - 2/3 days office a week plus remote working About the Role An opportunity for someone to join a market leading insurance broker within it's a growing North American Team. This opportunity will offer someone the chance to join a global broker in an outstanding team; as a North American Insurance Technician. Key Responsibilities Territory North American, COB Property & Non Marine lines of business Producing required Insurance Broker documentation including MRC slips, endorsements and clauses Create Brokering Underwriting Submissions using the information provided by the client Quality check renewal slips received from India ready for quoting Finalise slips for binding and post binding Use PPL (etrading platform) Direct liaison with brokers and clients delivering excellent broker and client service Monitoring incoming new business and renewals Preparing, maintaining and submitting premiums to Lloyd's bureau as required Entering Data onto the Global system (full training will be given to the successful candidate) Key Skills & Experience Lloyds Market Insurance knowledge and computer systems including but not limited too IMR, CLASS, PPL, ECF would be advantagous. Strong written and business communication skills and the ability to produce accurate work and meet targets to time, cost and specification. Someone who is proactive, with a willingness to learn, diligent, positive and professional All applicants must have a permanent right to work in the UK

This is a great opportunity for an experienced London market Underwriting Assistant or Underwriting Operations analyst with team mentoring or leading experience to join an exciting organisation. You will work with a variety of London Market MGA's, Coverholders and Brokers offering them a bespoke service to support their operational and administrative needs. You will act as a key point of contact for post-bind queries, assist with technical queries and work closely with a number of external stakeholders. Internally you will support, mentor and lead a small team of Underwriting operations coordinators and act as the liaison between them and the senior management. So the successful individual must have team leading or mentoring experience as well as London market knowledge.

Your new company Your new job working as a Client Service Advocate, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit a Client Service Advocate to work within an established Reinsurance team. Your new role Your new job working as a Client Service Advocate is dealing with Binding authorities in a premium and claims capacity. This is a multidisciplined technical processing role incorporating Broker Support, processing of Proportional and Non-Proportional accounts, Excess of Loss and Claims and premium processing.You will deal with all classes of business, specifically International Property and Casualty, liaising with internal and external clients and carriers on a technical level. You will have an all-incorporating Premium and claims Reinsurance technical role processing of Binding authorities, Premiums as well as dealing with IMR. You will be responsible for multidisciplined technical processing, incorporating Premium; Pro rata & Excess of loss claims covering all classes of business as well as participating in client and reinsurer meetings as required.In the Broker Support role, you will be required to debroke, risk signing down, prepare and maintain account statistics, provide support in overall servicing of client's accounts and retention of business and use electronic methods throughout the process. Other duties will include negotiating claims from initial notice through to settlement and closure, covering complex claims covering all classes of business, including XOL reinsurance and binders, reinsurer audit and direct including underwriter rep, and have a high level of understanding to complete adjustments proactively and in the time frames required to avoid client penalty.Candidates need to work independently, managing priorities and supporting colleagues and have excellent technical knowledge of the Lloyd's and/or Company Reinsurance market. What you'll need to succeed Your previous experience working premium technician handling Binding Authorities or have experience of processing Reinsurance Premium and claims will contribute to your success. PLEASE ONLY APPLY IF YOU HAVE LONDON MARKET EXPERIENCE WORKING AS A PREMIUM PROCESSING TECHNICIAN HANDLING BINDERS OR A REINSURANCE PREMIUM AND CLAIMS TECHNICIAN AS WELL WITH EXPERIENCE OF BINDERS. What you'll get in return You'll be offered a competitive salary of up to £55,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers and be given the opportunity to take on further duties and responsibilities in the future. You'll enjoy working as part of a growing and friendly team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Primary Details Time Type: Full time Worker Type: Employee To provide efficient and effective support to the claims team to ensure good relations with clients and brokers and that accurate records are established and maintained Claims Technician Leeds/Hybrid

Wise May are recruiting for an Insurance Sales Consultant to join a customer centric Insurance Specialist based in Beckenham to support the companies exciting plans for growth and expansion by generating new business opportunities. This is a full time, permanent role which is office based and the hours are 9am to 5pm. Insurance Sales Consultant key responsibilities: Engaging with clients to initiate new business opportunities through direct enquiries, leads, referrals, prospecting, cross-selling and networking. Assessing clients' insurance needs by identifying their risks and insurance coverage requirements and advising on suitable insurance products. Collaborating with insurance carriers and underwriters to negotiate coverage and pricing on behalf of clients. Maintaining professional relationships with our existing network of Brokers for all our products. Managing and sharing internal referrals with the Underwriting Technician. Distributing quotations to the sales team. Reviewing, maintaining and updating client records including policy renewals and adjustments. Building and maintaining strong client relationships through regular communication. Conduct regular follow-ups with clients to ensure they are satisfied with their insurance policies and service. Achieving sales targets through proactive and professional client engagement. Staying up-to-date with changes in insurance policies, laws, regulations and best practices. Insurance Sales Consultant skills and experience: Demonstrable experience working in an insurance sales role, with personal and commercial lines product knowledge. A customer-focused mindset, with the ability to build rapport and trust with your clients. Passionate about delivering an exceptional service to your clients. Motivated to achieve goals and meet targets in line with company expectations. Great attention to detail, with excellent verbal and written communication skills. Benefits: Perk Box Pension 25 days annual leave + Bank Holidays

Your new company An independent specialist insurance broker is seeking a proactive and detail-driven Technician to join their growing Technical Team. Known for their client-focused approach and strong market relationships, this broker operates across Lloyd's and international markets, offering bespoke insurance solutions across a range of classes. You'll be joining a supportive, collaborative environment with a genuine "family feel" culture and a commitment to professional development. Your new role In this role, you will maintain internal record systems and ensure that all regulatory requirements are met. You will process risks and enter data onto the broking system, producing all required accounting documentation. You will also create and issue Evidence of Coverage documents whenever needed. In addition, you will prepare and submit LPANs to Xchanging in line with market standards, and you will generate payment bordereaux in accordance with Xchanging guidelines. You will carry out sanctions checks using the company's sanctions platform, and you will provide reliable, ongoing support to senior brokers, account handlers, and clients throughout the post-placement process. You will continuously review service delivery to ensure the highest possible levels of client satisfaction. What you'll need to succeed To succeed in this role, you will have experience using the IMR and other London Market systems. You will be an effective communicator who works well as part of a team. You will be flexible and willing to work across different classes of business. You will understand FCA regulations and compliance standards, and you will bring a positive, adaptable approach with a desire to contribute to a close-knit, energetic team environment. What you'll get in return You'll join a dynamic and supportive brokerage that values employee wellbeing, professional development, and long-term growth. You'll benefit from a collaborative working culture, exposure to varied classes of business, and the opportunity to develop your technical expertise in the London Market. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A brand new position has arisen for a well-respected Lloyd's Broking House, who are seeking a Reinsurance Client Service Advocate, within their dynamic and successful Treaty Reinsurance Division. This is not your traditional back-office or purely technical processing role. Although centred on post-placement responsibilities, the Client Services Advocate offers broad exposure across premium processing, broker support and client servicing, alongside attendance at client and reinsurer meetings and involvement in light claims processing. Offering the opportunity to join a market-leading Global Lloyd's Broker, this fully encompassing technical role provides meaningful client and market exposure, clear progression pathways, and the backing of a high-performing, fun and collaborative culture. Role Responsibilities Technical Processing Handle proportional, pro rata and excess of loss premium and claims processing across all classes of business. Manage accounts independently, prioritising workload to meet deadlines and maintain service standards. Liaise confidently with clients and reinsurers on technical matters. Build and maintain strong working relationships internally and externally. Understand client requirements and deliver effective, outcome-focused solutions. Attend client and reinsurer meetings where required. Demonstrate strong working knowledge of the Lloyd's and Company Reinsurance markets. Broker Support Debroke and manage risk sign-down processes. Produce and maintain accurate account statistics. Support ongoing account servicing and business retention. Utilise electronic systems throughout the full processing cycle. Claims Manage claims from notification through to agreement, settlement and closure. Handle complex claims including XOL, binders, direct and audit-related matters. Negotiate XPL, ex-gratia and non-standard presentations. Oversee Letters of Credit and complete adjustments accurately within required timeframes. About You Experience in a technical role for a Lloyd's Broker or (Re)insurer Experience in performing premium processing / post-placement duties Experienced in Treaty Reinsurance (Prop, Non-Prop, XOL or Pro-Rata) is ideal however, coming from a Direct &/Or Facultative technical background will be strongly considered. Strong reinsurance claims knowledge Proficient in IMR, CLASS, ECF and LORS. Experience with Salesforce and Open TWINS beneficial. Strong communication skills, both written and verbal. Highly organised, deadline-driven and solutions-focused. Confident problem-solver with sound understanding of systems and controls. Competent in Microsoft Office applications.

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. The role will be hybrid working from the office 3 days per week. Key responsibilities: Handling a portfolio of Casualty Claims including Injury/Third Party Property Dealing with a variety of communication via emails/telephone/teams etc. Managing claims throughout the lifecycle of the claims process Liaising with Policyholders, Insurers, Brokers and any other relevant party involved Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: Experienced Liability Claims Handler being able to manage claims through to settlement Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process An exceptional communicator and strive to give a first-class customer service throughout Self-motivated and have excellent attention to detail Enjoy working in a pressured/targeted environment working to SLA's, KPI's Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential Be industry qualified, be working towards or have the desire to work towards Happy to work in an office environment and be a team player

Your new company Your new job working as a Client Service Manager, will be working for a privately-owned Global Lloyd's Reinsurance Broker with offices based around the UK and Worldwide, with their head office based in the City. Your new Brokers employ over 5000 staff in over 90 offices worldwide and pride themselves on having an entrepreneurial culture that their clients benefit from. Due to continued successful growth within the Reinsurance team, they are looking to recruit an experienced Client Services Manager to work within an established Reinsurance team dealing with Binding Authority business. Your new role Your new role as a Client Services Manager means that you will be responsible for overseeing three teams within the Binding Authority Client Services function. You will report directly to the Head of Client Services and play a pivotal managerial role in driving service excellence, operational oversight, and team development. A key element of your role will be overseeing the day-to-day monitoring of the team, alongside holiday and sickness records, workloads including guidance and support to team members. Some of your other responsibilities will include providing technical leadership across all post-placement activities, including bordereaux, complex losses, loss funds and account settlements. It is essential that you create and monitor service standards and contribute towards resolution within all tasks across the team by providing leadership and operational support in line with the company's procedures. This role is a Team Leading / Manager position of a post-placement premium processing and claims handling function. What you'll need to succeed Your previous experience working as a senior Premium processing Technician, Team Leader or Manager handling Binding Authorities and post placement will contribute to your success in this role. Ability to communicate effectively and professionally, both verbally and in writing with clients, insurers and other associates.You will have the ability to manage time, prioritise and ensure that deadlines are met. Knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint) or similar software applications and knowledge of IMR, CLASS, ECF, LORS. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE RELEVANT EXPERIENCE IN A TEAM LEADING OR MANAGEMENT ROLE WITHIN PREMIUM PROCESSING AND HAVE EXPERIENCE OF HANDLING BINDING AUTHORITIES. What you'll get in return Flexible working options available. You'll be offered a competitive salary of up to £95,000 (D.O.E) plus an excellent benefits package. You'll receive support from both Directors and Managers. You'll enjoy working as part of a growing and friendly team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company A leading global insurer (name anonymised) is seeking an International Casualty Assistant Underwriter to join their London-based team. This role offers strong development opportunities and the chance to support a respected underwriting function within a dynamic international environment. Your new role As an International Casualty Assistant Underwriter, you will support the underwriting team by helping prepare quotes, binding requests, and policy documentation for both new and renewal business. You will assist with collecting and analysing risk information during the pre-underwriting process and ensure that all details are accurately recorded within underwriting systems. You will interact with brokers and internal teams, responding to queries and helping coordinate activity with global network partners to maintain high service standards. You will ensure that compliance requirements such as sanctions checks are met, support the placement of reinsurance as needed, and keep on top of administrative tasks including endorsement processing and aged debt monitoring. You will also contribute to portfolio management by assisting with the tracking of casualty rate changes and the preparation of management information reports. What you'll need to succeed You should bring experience from an insurance environment such as underwriting support, account handling, or a broking or BBU technician role. Strong communication skills are essential, as the role requires regular interaction with internal colleagues and external brokers. You will need excellent attention to detail and confidence working with data and documentation. Proficiency in Microsoft Word and Excel is important, along with the ability to learn underwriting systems. A strong academic background or equivalent professional experience will support your success in this position, together with a proactive mindset and a desire to develop towards underwriting responsibilities. What you'll get in return You will gain exposure to a diverse international casualty portfolio and have the opportunity to build your skills under the guidance of experienced underwriters. The company offers a competitive salary and benefits package, hybrid working arrangements, and strong prospects for career progression within the wider organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company Your new role as an Account Executive will be working for a leading Lloyd's Broker operating in the Lloyd's of London, Bermuda, European and International Speciality markets. They have market-leading capabilities and experience in the Financial, Professional and Casualty Lines sectors. With a broad, independent platform, they can deliver the best services and resources for our clients and broker partners. They partner with clients to deliver risk transfer solutions, claims advocacy and risk management services. Due to expansion in the technical team, a position for an Account Executive/ Technician who can assist in the continued servicing of the current portfolio of clients in the US, UK, Israel, Hong Kong and Australia has arisen. Your new role Your new role working as a Senior E&O Account Executive / Technician means you will be working alongside the dedicated broking and claims teams with renewals and new business opportunities. You will be responsible for the production of technical documentation as well as being responsible for preparing formal quotes and contract documentation, reviewing and wording, reviewing regulatory requirements and ensuring compliance and fees and fees are accurate. Further duties will also include preparation of supporting documentation such as spreadsheets to track complex placements, working with finance to ensure premiums are received and paid, loading placements onto PPL, and assisting in tailoring solutions for clients and producers. You will also manage allocated account lists, maintain files and systems in accordance with the guidelines and continuous training and adhere to the training policy. What you'll need to succeed Your previous experience as an Account Executive/ Senior Technician within the London Insurance market dealing with Financial Lines, E&O, Cyber or D&O business will contribute to your success in securing this role. You will have knowledge of the wider London, US and international D&O and Cyber environment, developments and make-up, strong verbal and written communications skills and an understanding of the insurance regulatory environment. You will also have strong computer skills (Word/Excel/Broking Systems/PPL), an ability to multitask and manage a number of clients and projects at one time, be organised and have time-management skills and have an ability and willingness for continuous learning and training. What you'll get in return You will receive a competitive salary plus an excellent pension and benefits. You will receive support from directors. You will also work within a like-minded team who offer full training and support. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk