Commercial Insurance Account Handler - Stoke Staffordshire Base Salary to 45 DOE, Bonus and Flex Benefits Overview of the Position Client Relationship Management: Building and maintaining strong relationships with commercial clients to understand their business operations, insurance needs, and risk exposures. This involves regular communication, addressing queries, and providing excellent customer service. Policy Management: Handling the day-to-day administration of clients' insurance policies, including processing renewals, mid-term adjustments (MTAs), cancellations, and ensuring accurate documentation. Market Liaison: Working with insurance companies (insurers) to obtain quotes, negotiate terms, and secure appropriate coverage for clients. This requires a good understanding of the insurance market and different types of commercial insurance products. Technical Advice: Providing professional advice and guidance to clients on various aspects of their insurance program, including coverage options, risk management, and industry-specific exposures. Business Development Support: Assisting Account Executives in identifying opportunities for new business and cross-selling or upselling additional insurance products to existing clients. Compliance: Ensuring all activities are conducted in accordance with regulatory requirements and company procedures. Maintaining accurate records and adhering to compliance standards is crucial. Claims Handling Support: Acting as a point of contact for clients during the claims process, assisting with the submission of claims and liaising with insurers to ensure a smooth and efficient resolution. Documentation and Administration: Preparing various insurance-related documents, such as policy summaries, renewal reports, and correspondence. Maintaining organised and up-to-date client files and using relevant broking systems. Skills and Experience Required: Previous Experience: Previous experience within the commercial insurance sector, ideally as an Account Handler or in a similar client-facing role. Experience in Handling Farm and Agricultural Risks Commercial Insurance Knowledge: A solid understanding of commercial insurance products, such as property, liability, motor fleet, professional indemnity Communication Skills: Excellent verbal and written communication skills are vital for building rapport with clients, negotiating with insurers, and preparing professional documentation. Interpersonal Skills: Strong relationship-building and client management skills are necessary to provide exceptional service and maintain long-term partnerships. Organisational Skills: The ability to manage multiple tasks, prioritise workloads, and work efficiently to meet deadlines is crucial in a fast-paced environment. Attention to Detail: Accuracy in processing policy documentation and handling client information is paramount to ensure compliance and avoid errors. IT Proficiency: Familiarity with insurance broking software (Acturis) and Microsoft Office Suite Professional Qualifications: Progress towards or holding relevant insurance qualifications, such as Cert CII (Chartered Insurance Institute) or higher, is desirable If you wish to apply for this position please click on the Link and David Helliwell from Cameron James professional recruitment will be in contact with you
Mar 07, 2026
Full time
Commercial Insurance Account Handler - Stoke Staffordshire Base Salary to 45 DOE, Bonus and Flex Benefits Overview of the Position Client Relationship Management: Building and maintaining strong relationships with commercial clients to understand their business operations, insurance needs, and risk exposures. This involves regular communication, addressing queries, and providing excellent customer service. Policy Management: Handling the day-to-day administration of clients' insurance policies, including processing renewals, mid-term adjustments (MTAs), cancellations, and ensuring accurate documentation. Market Liaison: Working with insurance companies (insurers) to obtain quotes, negotiate terms, and secure appropriate coverage for clients. This requires a good understanding of the insurance market and different types of commercial insurance products. Technical Advice: Providing professional advice and guidance to clients on various aspects of their insurance program, including coverage options, risk management, and industry-specific exposures. Business Development Support: Assisting Account Executives in identifying opportunities for new business and cross-selling or upselling additional insurance products to existing clients. Compliance: Ensuring all activities are conducted in accordance with regulatory requirements and company procedures. Maintaining accurate records and adhering to compliance standards is crucial. Claims Handling Support: Acting as a point of contact for clients during the claims process, assisting with the submission of claims and liaising with insurers to ensure a smooth and efficient resolution. Documentation and Administration: Preparing various insurance-related documents, such as policy summaries, renewal reports, and correspondence. Maintaining organised and up-to-date client files and using relevant broking systems. Skills and Experience Required: Previous Experience: Previous experience within the commercial insurance sector, ideally as an Account Handler or in a similar client-facing role. Experience in Handling Farm and Agricultural Risks Commercial Insurance Knowledge: A solid understanding of commercial insurance products, such as property, liability, motor fleet, professional indemnity Communication Skills: Excellent verbal and written communication skills are vital for building rapport with clients, negotiating with insurers, and preparing professional documentation. Interpersonal Skills: Strong relationship-building and client management skills are necessary to provide exceptional service and maintain long-term partnerships. Organisational Skills: The ability to manage multiple tasks, prioritise workloads, and work efficiently to meet deadlines is crucial in a fast-paced environment. Attention to Detail: Accuracy in processing policy documentation and handling client information is paramount to ensure compliance and avoid errors. IT Proficiency: Familiarity with insurance broking software (Acturis) and Microsoft Office Suite Professional Qualifications: Progress towards or holding relevant insurance qualifications, such as Cert CII (Chartered Insurance Institute) or higher, is desirable If you wish to apply for this position please click on the Link and David Helliwell from Cameron James professional recruitment will be in contact with you
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Mar 07, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Commercial Account Handler required to join a dynamic forward-thinking insurance broker to further strengthen its broking team in Glasgow The role will focus on providing exceptional client service to existing clients across Scotland. You will get involved in broking support for renewals and handle any mid-term adjustments on a day to day basis. Another key aspect of this post will be to build and maintain both client and insurer relationships and to secure the best terms for the client. Most of the clients will range in size however you will work in close partnership with the Account Executive to deliver client service for larger size corporations. Strong customer service skills are essential for this role, and good knowledge of all the main commercial classes of insurance is also important. Applications are welcome from candidates who may come from an underwriting background, or an insurance broker, however it's important that you can work effectively as part of a team. A competitive salary and benefits package is on offer dependent on level of experience, with a realistic chance of upward progression and career development for the right person.
Mar 07, 2026
Full time
Commercial Account Handler required to join a dynamic forward-thinking insurance broker to further strengthen its broking team in Glasgow The role will focus on providing exceptional client service to existing clients across Scotland. You will get involved in broking support for renewals and handle any mid-term adjustments on a day to day basis. Another key aspect of this post will be to build and maintain both client and insurer relationships and to secure the best terms for the client. Most of the clients will range in size however you will work in close partnership with the Account Executive to deliver client service for larger size corporations. Strong customer service skills are essential for this role, and good knowledge of all the main commercial classes of insurance is also important. Applications are welcome from candidates who may come from an underwriting background, or an insurance broker, however it's important that you can work effectively as part of a team. A competitive salary and benefits package is on offer dependent on level of experience, with a realistic chance of upward progression and career development for the right person.
Commercial Account Handler Location: East Grinstead (Hybrid working available if desired) Package: £Negotiable + Benefits Green Insurance, a key part of Brown & Brown UK, have been providing insurance services and advice for business and private clients for over 40 years. With offices throughout Kent and Sussex, we offer a wide range of insurance services for commercial organisations, including specialised trades, and families, homes and valued possessions of private clients. As part of their ongoing commitment to looking after their clients and team we're looking to appoint a Commercial Account Handler, working out of our head office in Bexhill. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to. This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations. The day to day: Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them Proactively develop a pipeline of referrals from existing clients to obtain new business Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the broking and support team to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring Retention levels and income targets are achieved. Working with the regional management team to achieve business objectives and support with the development of colleagues What's on offer: A highly passionate and motivated team that look after each other as well as their clients A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme. Full support (including funding) for professional qualifications (post probation) About you: You'll have 2+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability) Ideally, you'll be Cert CII Qualified and be looking to progress within a client focused organisation A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail. Previous experience with Acturis is highly beneficial Able to interpret policy wordings and draw accurate conclusions A full driving licence would be beneficial for future client visits For more information please apply online or contact Daniel Hurley.
Mar 07, 2026
Full time
Commercial Account Handler Location: East Grinstead (Hybrid working available if desired) Package: £Negotiable + Benefits Green Insurance, a key part of Brown & Brown UK, have been providing insurance services and advice for business and private clients for over 40 years. With offices throughout Kent and Sussex, we offer a wide range of insurance services for commercial organisations, including specialised trades, and families, homes and valued possessions of private clients. As part of their ongoing commitment to looking after their clients and team we're looking to appoint a Commercial Account Handler, working out of our head office in Bexhill. The new hire will help ensure that workloads remain balanced and clients receive the service level they are used to. This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations. The day to day: Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them Proactively develop a pipeline of referrals from existing clients to obtain new business Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the broking and support team to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring Retention levels and income targets are achieved. Working with the regional management team to achieve business objectives and support with the development of colleagues What's on offer: A highly passionate and motivated team that look after each other as well as their clients A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme. Full support (including funding) for professional qualifications (post probation) About you: You'll have 2+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability) Ideally, you'll be Cert CII Qualified and be looking to progress within a client focused organisation A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail. Previous experience with Acturis is highly beneficial Able to interpret policy wordings and draw accurate conclusions A full driving licence would be beneficial for future client visits For more information please apply online or contact Daniel Hurley.
We are proud to partner with a specialist insurance provider operating across a diverse range of niche commercial markets. The business is highly regarded for its exceptional customer service, people-first culture, and genuine commitment to internal progression- with every senior leader having advanced from an advisory role. The role This opportunity is ideal for someone who enjoys building strong relationships and is motivated to develop a long-term career within commercial insurance. Previous commercial insurance experience is advantageous but not essential, candidates from other insurance disciplines or strong customer-facing backgrounds are encouraged to apply. From day one, you will receive comprehensive training, ongoing coaching, and full support toward achieving industry-recognised professional qualifications. Key responsibilities Building and maintaining long-term relationships with commercial clients. Conducting consultative conversations to understand client risks and requirements. Providing tailored insurance solutions and professional advice. Managing renewals, mid-term adjustments, and general client enquiries. Delivering an exceptional customer experience throughout the client lifecycle. Actively engaging in training and continuous professional development. What's on offer? Competitive salary with a clearly defined progression pathway. 22 days' annual leave plus bank holidays (increasing with length of service). Life assurance and income protection. Contributory pension scheme. Healthcare Cash Plan and lifestyle benefits. Fully funded professional insurance qualifications. Ongoing coaching, mentoring, and career development. A supportive, people-first company culture. Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our consultants at Insure Recruitment for further information.
Mar 07, 2026
Full time
We are proud to partner with a specialist insurance provider operating across a diverse range of niche commercial markets. The business is highly regarded for its exceptional customer service, people-first culture, and genuine commitment to internal progression- with every senior leader having advanced from an advisory role. The role This opportunity is ideal for someone who enjoys building strong relationships and is motivated to develop a long-term career within commercial insurance. Previous commercial insurance experience is advantageous but not essential, candidates from other insurance disciplines or strong customer-facing backgrounds are encouraged to apply. From day one, you will receive comprehensive training, ongoing coaching, and full support toward achieving industry-recognised professional qualifications. Key responsibilities Building and maintaining long-term relationships with commercial clients. Conducting consultative conversations to understand client risks and requirements. Providing tailored insurance solutions and professional advice. Managing renewals, mid-term adjustments, and general client enquiries. Delivering an exceptional customer experience throughout the client lifecycle. Actively engaging in training and continuous professional development. What's on offer? Competitive salary with a clearly defined progression pathway. 22 days' annual leave plus bank holidays (increasing with length of service). Life assurance and income protection. Contributory pension scheme. Healthcare Cash Plan and lifestyle benefits. Fully funded professional insurance qualifications. Ongoing coaching, mentoring, and career development. A supportive, people-first company culture. Our client's culture Our client promotes a collaborative, inclusive, and supportive culture where individuals are encouraged to learn, develop, and progress. Success is shared, and internal promotion is actively encouraged. Diversity & inclusion Our client is committed to equality, diversity, and inclusion and welcomes applications from candidates of all backgrounds. Everyone is treated with fairness, respect, and professionalism throughout the recruitment process. To find out more, apply to the role and speak to our consultants at Insure Recruitment for further information.
New Business Account Handler (Manchester) Looking for a pathway to be an Account Executive?Are you an Account Handler with strong technical ability who's keen to get closer to the sharp end of insurance?I'm working with a brokerage that's looking for someone who enjoys the detail but also wants to help and learn from Account Executives, gain client strategy insight, and how to handle new business conversations. Your development starts here! Supporting senior execs, sharpening commercial instincts, and learning how deals are structured and won.For the right person, it's a genuine stepping stone into an Account Executive role over time, with real mentoring and progression built in.2 days in the beautiful Manchester office so lots of flexibility.If you're ambitious, technically confident, and ready to broaden your scope, I'd be pleased to have a confidential conversation.
Mar 06, 2026
Full time
New Business Account Handler (Manchester) Looking for a pathway to be an Account Executive?Are you an Account Handler with strong technical ability who's keen to get closer to the sharp end of insurance?I'm working with a brokerage that's looking for someone who enjoys the detail but also wants to help and learn from Account Executives, gain client strategy insight, and how to handle new business conversations. Your development starts here! Supporting senior execs, sharpening commercial instincts, and learning how deals are structured and won.For the right person, it's a genuine stepping stone into an Account Executive role over time, with real mentoring and progression built in.2 days in the beautiful Manchester office so lots of flexibility.If you're ambitious, technically confident, and ready to broaden your scope, I'd be pleased to have a confidential conversation.
Well established and respected insurance broker seeks a Commercial Account Handler to join one of its fastest growing teams due to growth. As Commercial Account Handler, you will be working closely with Account Executives, to assist with some of their cases and deal with tasks such as query resolution, midterm changes to cover and undertake reviews for renewal business. You will provide broking and administrative support to the team and prepare renewal notices, policy documents and update new business documents. Ideally you will have had some prior experience in the commercial insurance sector. Crucially you will have the ability to deliver top quality client service and have a capability to build close relationships with clients and insurers with a professional approach. You will need to have keen attention to detail and strong organisational skills. Qualifications gained under the chartered insurance institute would be an advantage but not essential. This role will offer genuine career progression with a competitive salary and annual bonus. There's also flexibility with hybrid working, and you can expect a to work with a friendly yet professional team with plenty of support.
Mar 06, 2026
Full time
Well established and respected insurance broker seeks a Commercial Account Handler to join one of its fastest growing teams due to growth. As Commercial Account Handler, you will be working closely with Account Executives, to assist with some of their cases and deal with tasks such as query resolution, midterm changes to cover and undertake reviews for renewal business. You will provide broking and administrative support to the team and prepare renewal notices, policy documents and update new business documents. Ideally you will have had some prior experience in the commercial insurance sector. Crucially you will have the ability to deliver top quality client service and have a capability to build close relationships with clients and insurers with a professional approach. You will need to have keen attention to detail and strong organisational skills. Qualifications gained under the chartered insurance institute would be an advantage but not essential. This role will offer genuine career progression with a competitive salary and annual bonus. There's also flexibility with hybrid working, and you can expect a to work with a friendly yet professional team with plenty of support.
A forward-thinking global insurance brokerage is looking to appoint an experienced New Business Account Executive within their Real Estate team based in Manchester. With a modern, people-first culture, this business prides itself on doing things by the book - offering expert advice across commercial markets while empowering its team to work flexibly and autonomously. This opportunity focuses on new business within Real Estate Insurance, giving you a chance to build your own portfolio, develop long-term relationships with clients you choose to work with, and make a tangible impact on the growth of the business. You'll be supported by a dedicated team and given the tools, autonomy, and trust needed to thrive. The New Business Account Executive Responsibilities: Build a new portfolio of Real Estate clients, targeting commercial property owners, landlords, managing agents, and investors. Lead all new business activity - sourcing prospects, generating opportunities, and converting leads into long-term clients. Take ownership of client engagement, delivering a professional, consultative approach tailored to each client's risk profile. Work closely with internal teams who provide warm leads, inbound enquiries, and marketing support. Deliver bespoke insurance solutions by understanding each client's operations, properties, and coverage requirements. Benefit from experienced Account Handler support, allowing you to focus on client development and relationship building. Our Ideal New Business Account Executive: Strong commercial insurance experience, with Real Estate Insurance exposure. Proven success in winning new business and developing client relationships. Solid technical understanding of Property risks and insurance solutions. Confident in client-facing work, with the ability to build rapport quickly. Self-motivated, commercially minded, and able to work independently. What's on Offer: Base salary of £80,000 - £110,000 depending on experience. Pension Contributions. Private Medical Insurance. Life Assurance. Season Ticket Loan. Cycle to work scheme. Study assistance and support for professional development. Ready to Make an Impact? If you're a passionate New Business Executive who specialises in Real Estate insurance and want to get your teeth into a unique opportunity, we'd love to hear from you! For further information please contact one of our specialist consultants and quote job reference NJR16264.
Mar 06, 2026
Full time
A forward-thinking global insurance brokerage is looking to appoint an experienced New Business Account Executive within their Real Estate team based in Manchester. With a modern, people-first culture, this business prides itself on doing things by the book - offering expert advice across commercial markets while empowering its team to work flexibly and autonomously. This opportunity focuses on new business within Real Estate Insurance, giving you a chance to build your own portfolio, develop long-term relationships with clients you choose to work with, and make a tangible impact on the growth of the business. You'll be supported by a dedicated team and given the tools, autonomy, and trust needed to thrive. The New Business Account Executive Responsibilities: Build a new portfolio of Real Estate clients, targeting commercial property owners, landlords, managing agents, and investors. Lead all new business activity - sourcing prospects, generating opportunities, and converting leads into long-term clients. Take ownership of client engagement, delivering a professional, consultative approach tailored to each client's risk profile. Work closely with internal teams who provide warm leads, inbound enquiries, and marketing support. Deliver bespoke insurance solutions by understanding each client's operations, properties, and coverage requirements. Benefit from experienced Account Handler support, allowing you to focus on client development and relationship building. Our Ideal New Business Account Executive: Strong commercial insurance experience, with Real Estate Insurance exposure. Proven success in winning new business and developing client relationships. Solid technical understanding of Property risks and insurance solutions. Confident in client-facing work, with the ability to build rapport quickly. Self-motivated, commercially minded, and able to work independently. What's on Offer: Base salary of £80,000 - £110,000 depending on experience. Pension Contributions. Private Medical Insurance. Life Assurance. Season Ticket Loan. Cycle to work scheme. Study assistance and support for professional development. Ready to Make an Impact? If you're a passionate New Business Executive who specialises in Real Estate insurance and want to get your teeth into a unique opportunity, we'd love to hear from you! For further information please contact one of our specialist consultants and quote job reference NJR16264.
New Business Account Executive Salary is negotiable, depending on experience. An exciting opportunity has arisen to join a respected independent insurance brokerage that continues to grow its commercial presence. Known for its professional yet personal approach, the business combines strong market knowledge with a collaborative team culture. This role offers the chance to take ownership of your success and develop within a supportive and dynamic environment. Responsibilities of the New Business Account Executive: This role will focus on driving new business growth and building trusted relationships with clients. Client acquisition: Proactively identify and pursue new business opportunities through self-generated leads, as well as following up on group-provided introductions. Relationship management: Build and maintain strong relationships with clients, delivering tailored solutions that meet their insurance needs. Collaboration: Work closely with account handlers to ensure a smooth onboarding process and consistent service delivery. Retention: Manage the ongoing servicing of your accounts, including mid-term and renewal meetings, supported by a dedicated account handling team. Negotiation: Secure competitive terms through effective negotiation with insurers and partners. Compliance: Maintain awareness of regulatory requirements and ensure all activity aligns with internal and external standards. Reporting: Provide updates on new business activity, performance, and market trends. Requirements: Proven experience in commercial insurance, with strong technical understanding across multiple classes of business. Track record of success in a target-driven environment, with the ability to develop and convert new opportunities. Excellent communication skills and the ability to build lasting relationships with clients and insurers. Strong market knowledge and established insurer relationships. Proactive, driven, and confident working independently as well as part of a wider team. Industry qualifications (such as Cert CII or above) are desirable but not essential. Benefits of the role: Competitive salary and attractive bonus structure. Clear opportunities for progression within a growing and secure business. Collaborative and professional working environment. Generous holiday allowance. Death in service cover (x4 salary). Company pension scheme. Sickness policy. Top-tier mileage allowance. Support with professional qualifications. This is an excellent opportunity for a motivated Account Executive to take ownership of their success within a forward-thinking brokerage that values expertise, quality, and client care. If you're ambitious, proactive, and looking for your next challenge, we'd love to hear from you. Ready to make your move? Apply today! If you're looking for a fresh challenge within a dynamic brokerage that values its people, invests in their growth, and supports a healthy work-life balance, we'd love to hear from you! For more information, please contact one of our specialist consultants aand quote job reference NJR16139.
Mar 06, 2026
Full time
New Business Account Executive Salary is negotiable, depending on experience. An exciting opportunity has arisen to join a respected independent insurance brokerage that continues to grow its commercial presence. Known for its professional yet personal approach, the business combines strong market knowledge with a collaborative team culture. This role offers the chance to take ownership of your success and develop within a supportive and dynamic environment. Responsibilities of the New Business Account Executive: This role will focus on driving new business growth and building trusted relationships with clients. Client acquisition: Proactively identify and pursue new business opportunities through self-generated leads, as well as following up on group-provided introductions. Relationship management: Build and maintain strong relationships with clients, delivering tailored solutions that meet their insurance needs. Collaboration: Work closely with account handlers to ensure a smooth onboarding process and consistent service delivery. Retention: Manage the ongoing servicing of your accounts, including mid-term and renewal meetings, supported by a dedicated account handling team. Negotiation: Secure competitive terms through effective negotiation with insurers and partners. Compliance: Maintain awareness of regulatory requirements and ensure all activity aligns with internal and external standards. Reporting: Provide updates on new business activity, performance, and market trends. Requirements: Proven experience in commercial insurance, with strong technical understanding across multiple classes of business. Track record of success in a target-driven environment, with the ability to develop and convert new opportunities. Excellent communication skills and the ability to build lasting relationships with clients and insurers. Strong market knowledge and established insurer relationships. Proactive, driven, and confident working independently as well as part of a wider team. Industry qualifications (such as Cert CII or above) are desirable but not essential. Benefits of the role: Competitive salary and attractive bonus structure. Clear opportunities for progression within a growing and secure business. Collaborative and professional working environment. Generous holiday allowance. Death in service cover (x4 salary). Company pension scheme. Sickness policy. Top-tier mileage allowance. Support with professional qualifications. This is an excellent opportunity for a motivated Account Executive to take ownership of their success within a forward-thinking brokerage that values expertise, quality, and client care. If you're ambitious, proactive, and looking for your next challenge, we'd love to hear from you. Ready to make your move? Apply today! If you're looking for a fresh challenge within a dynamic brokerage that values its people, invests in their growth, and supports a healthy work-life balance, we'd love to hear from you! For more information, please contact one of our specialist consultants aand quote job reference NJR16139.
Commercial Broking Executive upto £65,000 + Car Allowance + Annual Bonus Surrey / Hybrid The role: Pavilion Recruitment are partnering with a well-established, well known UK national insurance broker in the hiring of a Commercial Account Executive. This role offers the opportunity to inherit a portfolio of £250k-£300k income (50-70 clients), supported by experienced Account Handlers. The clients are primarily SME to Mid-Market businesses (£5m+ turnover) across London and the South East. The portfolio spans sectors including Property Owners, Manufacturing, Engineering, Retail, Hospitality and Leisure, with premiums typically ranging from £5,000 - £50,000 GWP. You will manage client relationships, lead renewal strategy and conduct regular client meetings, while identifying opportunities for organic growth. As an Account Executive you will be focused on maintaining strong retention while achieving steady growth and thereafter idenityfing new business opportunities. Experience: Candidates should ideally have 3+ years' experience as a Commercial Account Executive, although strong Senior Account Handlers with client-facing experience will also be considered. Personality and relationship-building skills are key, with the ability to act as a trusted business advisor to clients.
Mar 06, 2026
Full time
Commercial Broking Executive upto £65,000 + Car Allowance + Annual Bonus Surrey / Hybrid The role: Pavilion Recruitment are partnering with a well-established, well known UK national insurance broker in the hiring of a Commercial Account Executive. This role offers the opportunity to inherit a portfolio of £250k-£300k income (50-70 clients), supported by experienced Account Handlers. The clients are primarily SME to Mid-Market businesses (£5m+ turnover) across London and the South East. The portfolio spans sectors including Property Owners, Manufacturing, Engineering, Retail, Hospitality and Leisure, with premiums typically ranging from £5,000 - £50,000 GWP. You will manage client relationships, lead renewal strategy and conduct regular client meetings, while identifying opportunities for organic growth. As an Account Executive you will be focused on maintaining strong retention while achieving steady growth and thereafter idenityfing new business opportunities. Experience: Candidates should ideally have 3+ years' experience as a Commercial Account Executive, although strong Senior Account Handlers with client-facing experience will also be considered. Personality and relationship-building skills are key, with the ability to act as a trusted business advisor to clients.
Commercial Account Handler - Manchester Competitive Salary plus Benefits Do you have experience working in the commercial insurance industry and want to take the next step in your career? This is a fantastic opportunity to join a friendly and supportive team in Manchester, where you'll be valued for your contribution and encouraged to develop your skills further. As a Commercial Account Handler , you'll play a key role in supporting a portfolio of clients, building strong relationships, and providing trusted advice on their insurance needs. In this role you'll be working alongside a team that's professional, approachable, and genuinely enjoys what they do. Responsibilities of the Commercial Account Handler: Manage and support a portfolio of clients, acting as their main point of contact. Provide advice and solutions to meet clients' insurance requirements. Handle queries promptly and professionally, ensuring a smooth and efficient service. Build long-term relationships through excellent communication and care. Work closely with colleagues to deliver outstanding service and results. What we are looking for: Previous experience working within commercial insurance is essential. Confident communicator with strong customer service skills. Proactive, organised, and comfortable working in a fast-paced environment. Positive, adaptable, and a genuine team player. Keen to continue developing and gaining professional qualifications (CII/ACII support provided). Benefits of the role: Competitive salary dependent on experience. 26 days' holiday plus bank holidays. Opportunities to progress across the wider group. Support to gain CII or ACII qualifications. Pension scheme. 24-hour wellbeing support. One paid volunteering day each year. Recognition through the company's Spotlight Awards. If you're looking for a role where you can build great relationships, be part of a supportive team, and continue growing within the insurance industry, we'd love to hear from you. For more information, please contact one of our specialist consultants and quote job reference NJR16130
Mar 06, 2026
Full time
Commercial Account Handler - Manchester Competitive Salary plus Benefits Do you have experience working in the commercial insurance industry and want to take the next step in your career? This is a fantastic opportunity to join a friendly and supportive team in Manchester, where you'll be valued for your contribution and encouraged to develop your skills further. As a Commercial Account Handler , you'll play a key role in supporting a portfolio of clients, building strong relationships, and providing trusted advice on their insurance needs. In this role you'll be working alongside a team that's professional, approachable, and genuinely enjoys what they do. Responsibilities of the Commercial Account Handler: Manage and support a portfolio of clients, acting as their main point of contact. Provide advice and solutions to meet clients' insurance requirements. Handle queries promptly and professionally, ensuring a smooth and efficient service. Build long-term relationships through excellent communication and care. Work closely with colleagues to deliver outstanding service and results. What we are looking for: Previous experience working within commercial insurance is essential. Confident communicator with strong customer service skills. Proactive, organised, and comfortable working in a fast-paced environment. Positive, adaptable, and a genuine team player. Keen to continue developing and gaining professional qualifications (CII/ACII support provided). Benefits of the role: Competitive salary dependent on experience. 26 days' holiday plus bank holidays. Opportunities to progress across the wider group. Support to gain CII or ACII qualifications. Pension scheme. 24-hour wellbeing support. One paid volunteering day each year. Recognition through the company's Spotlight Awards. If you're looking for a role where you can build great relationships, be part of a supportive team, and continue growing within the insurance industry, we'd love to hear from you. For more information, please contact one of our specialist consultants and quote job reference NJR16130
Motor Trade Account Handler Salary: £35,000 - £40,000 plus Benefits Are you an experienced Account Handler with commercial insurance experience and a strong focus on Motor Trade? This is an exciting opportunity to join a well-established insurance business that values technical expertise, offers career development, and provides a collaborative and professional working environment. The Account Handler role: As a Motor Trade Account Handler, you will support a portfolio of Motor Trade clients, ensuring their commercial insurance needs are handled efficiently and accurately. • Client Servicing: Work closely with Account Executives on quotes, renewals, and policy adjustments for Motor Trade clients. • Policy Management: Maintain accurate commercial client records, process documentation correctly, and ensure all financial transactions are recorded. • Relationship Building: Build strong relationships with motor dealers, garages, recovery operators and other Motor Trade businesses, providing tailored advice and guidance. • Cross-Selling: Identify gaps in cover or additional requirements to ensure clients are fully protected. • Ongoing Support: Handle mid-term changes efficiently and assist with claims support as needed. What we are looking for: • Previous experience in commercial insurance account handling with a focus on Motor Trade. • Strong communication skills and a proactive, client-focused approach. • Excellent attention to detail and the ability to manage multiple priorities. • Collaborative mindset with a commitment to delivering high-quality service. • Solid understanding of Motor Trade insurance products, policy structures and client requirements. What's on offer: • Competitive salary up to £40,000 plus benefits. • CII qualification support. • Hybrid working options once settled in. • Ongoing training and development. • Company pension contributions. If you're an experienced commercial insurance Account Handler with a Motor Trade focus looking to progress your career within a supportive and growing team, we'd love to hear from you. For more information, please contact one of our specialist consultants, quoting job reference NJR16248.
Mar 06, 2026
Full time
Motor Trade Account Handler Salary: £35,000 - £40,000 plus Benefits Are you an experienced Account Handler with commercial insurance experience and a strong focus on Motor Trade? This is an exciting opportunity to join a well-established insurance business that values technical expertise, offers career development, and provides a collaborative and professional working environment. The Account Handler role: As a Motor Trade Account Handler, you will support a portfolio of Motor Trade clients, ensuring their commercial insurance needs are handled efficiently and accurately. • Client Servicing: Work closely with Account Executives on quotes, renewals, and policy adjustments for Motor Trade clients. • Policy Management: Maintain accurate commercial client records, process documentation correctly, and ensure all financial transactions are recorded. • Relationship Building: Build strong relationships with motor dealers, garages, recovery operators and other Motor Trade businesses, providing tailored advice and guidance. • Cross-Selling: Identify gaps in cover or additional requirements to ensure clients are fully protected. • Ongoing Support: Handle mid-term changes efficiently and assist with claims support as needed. What we are looking for: • Previous experience in commercial insurance account handling with a focus on Motor Trade. • Strong communication skills and a proactive, client-focused approach. • Excellent attention to detail and the ability to manage multiple priorities. • Collaborative mindset with a commitment to delivering high-quality service. • Solid understanding of Motor Trade insurance products, policy structures and client requirements. What's on offer: • Competitive salary up to £40,000 plus benefits. • CII qualification support. • Hybrid working options once settled in. • Ongoing training and development. • Company pension contributions. If you're an experienced commercial insurance Account Handler with a Motor Trade focus looking to progress your career within a supportive and growing team, we'd love to hear from you. For more information, please contact one of our specialist consultants, quoting job reference NJR16248.
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between 26,700 - 34,800 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Mar 06, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between 26,700 - 34,800 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring. Youll be working with some of the UKs most dyn
Mar 06, 2026
Full time
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring. Youll be working with some of the UKs most dyn
Insurance Account Handler - Stevenage Do you have experience in the insurance industry and want your next career move to be exciting? Join our clients friendly team as an Insurance Account Handler in Stevenage! What's in it for you? Monday-Friday hours (no weekends!)- Hybrid working Competitive salary + generous bonus structure Full benefits from one of the UK's largest independent insurance brokers A supportive, collaborative, and fun team environment Your role: You will manage a designated client portfolio, acting as their first point of contact. Building strong relationships and supporting clients with queries will be your focus-perfect for those who love customer service or sales! They are looking for candidates who have - Experience with SMEs and Commercial Combined Insurance Brings their best self every day Is proactive, confident, and entrepreneurial Works well with a team, staying positive and adaptable Acts with honesty and integrity If you thrive on client interaction, enjoy variety in your day, and want to grow your career with a leading insurance broker, we want to hear from you!
Mar 06, 2026
Full time
Insurance Account Handler - Stevenage Do you have experience in the insurance industry and want your next career move to be exciting? Join our clients friendly team as an Insurance Account Handler in Stevenage! What's in it for you? Monday-Friday hours (no weekends!)- Hybrid working Competitive salary + generous bonus structure Full benefits from one of the UK's largest independent insurance brokers A supportive, collaborative, and fun team environment Your role: You will manage a designated client portfolio, acting as their first point of contact. Building strong relationships and supporting clients with queries will be your focus-perfect for those who love customer service or sales! They are looking for candidates who have - Experience with SMEs and Commercial Combined Insurance Brings their best self every day Is proactive, confident, and entrepreneurial Works well with a team, staying positive and adaptable Acts with honesty and integrity If you thrive on client interaction, enjoy variety in your day, and want to grow your career with a leading insurance broker, we want to hear from you!
Commercial Account HandlerGloucester£30,000 - £33,000 Take your insurance career to the next level with hands-on client experience and a clear path to becoming an Account Executive. You ll manage your own book of SME clients while also supporting an experienced Account Executive. This gives you the chance to learn from the best while developing your own client base and expertise. With structured training and support for your CII exams, you ll gain the qualifications and knowledge needed to advance quickly. Whether you re already Cert CII qualified or working towards it, you ll be backed every step of the way. Enjoy a stable, office-based setup in modern Gloucester premises, with plenty of parking and flexitime to help you manage your day. What you ll do You ll manage your own smaller commercial insurance and landlord clients, giving you real ownership and the chance to build long-term relationships. You ll also support an Account Executive, which will expose you to a wider range of clients and more complex accounts. This mix of responsibility will sharpen your organisational skills and give you a broader understanding of the commercial insurance market. What you ll need At least 1 year s commercial insurance broking experience Acturis experience 5 GCSEs at Grade 5 or above, including English and Maths Cert CII qualified or working towards it About the company An independent, owner-managed brokerage based in Gloucester, they focus on treating customers fairly and providing impartial advice. Their team of over 27 insurance brokers serve a wide range of sectors, including care homes, charities and landlords. They invest heavily in training and development, supporting staff to gain CII qualifications and progress their careers. With a clear pathway to promotion as an Account Executive and ongoing support, it s a great place to build your future in insurance. Click Apply to get started. Don t worry if your CV isn t up to date; just send what you have, and we ll take it from there.
Mar 06, 2026
Full time
Commercial Account HandlerGloucester£30,000 - £33,000 Take your insurance career to the next level with hands-on client experience and a clear path to becoming an Account Executive. You ll manage your own book of SME clients while also supporting an experienced Account Executive. This gives you the chance to learn from the best while developing your own client base and expertise. With structured training and support for your CII exams, you ll gain the qualifications and knowledge needed to advance quickly. Whether you re already Cert CII qualified or working towards it, you ll be backed every step of the way. Enjoy a stable, office-based setup in modern Gloucester premises, with plenty of parking and flexitime to help you manage your day. What you ll do You ll manage your own smaller commercial insurance and landlord clients, giving you real ownership and the chance to build long-term relationships. You ll also support an Account Executive, which will expose you to a wider range of clients and more complex accounts. This mix of responsibility will sharpen your organisational skills and give you a broader understanding of the commercial insurance market. What you ll need At least 1 year s commercial insurance broking experience Acturis experience 5 GCSEs at Grade 5 or above, including English and Maths Cert CII qualified or working towards it About the company An independent, owner-managed brokerage based in Gloucester, they focus on treating customers fairly and providing impartial advice. Their team of over 27 insurance brokers serve a wide range of sectors, including care homes, charities and landlords. They invest heavily in training and development, supporting staff to gain CII qualifications and progress their careers. With a clear pathway to promotion as an Account Executive and ongoing support, it s a great place to build your future in insurance. Click Apply to get started. Don t worry if your CV isn t up to date; just send what you have, and we ll take it from there.
Lawes Consulting Group
High Wycombe, Buckinghamshire
Job Title: SME Commercial Account Handler Location: High Wycombe Salary: £40,000 - £42,000 per annum We are currently partnered with a leading name in the market who due to expansion are recruiting for a Commercial Account Handler to join their SME team in High Wycombe. Responsibilities Collaborate with team members to achieve organizational goals and objectives. Execute tasks with precision, ensuring high-quality outcomes. Identify opportunities for improvement and contribute to process optimization. Maintain clear and professional communication with internal and external stakeholders. Adhere to company policies, procedures, and industry standards. Qualifications Proven ability to work effectively in a professional environment. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple priorities and meet deadlines. A proactive and adaptable approach to work. Day-to-day Engage in regular team meetings to discuss progress and align on objectives. Complete assigned tasks and projects within established timelines. Provide support to colleagues and contribute to a collaborative work environment. Monitor and report on key performance indicators. Stay updated on industry trends and best practices. Contact Expert: Sharnia Shevlin, Senior Consultant - London & South on Email:
Mar 06, 2026
Full time
Job Title: SME Commercial Account Handler Location: High Wycombe Salary: £40,000 - £42,000 per annum We are currently partnered with a leading name in the market who due to expansion are recruiting for a Commercial Account Handler to join their SME team in High Wycombe. Responsibilities Collaborate with team members to achieve organizational goals and objectives. Execute tasks with precision, ensuring high-quality outcomes. Identify opportunities for improvement and contribute to process optimization. Maintain clear and professional communication with internal and external stakeholders. Adhere to company policies, procedures, and industry standards. Qualifications Proven ability to work effectively in a professional environment. Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. Ability to manage multiple priorities and meet deadlines. A proactive and adaptable approach to work. Day-to-day Engage in regular team meetings to discuss progress and align on objectives. Complete assigned tasks and projects within established timelines. Provide support to colleagues and contribute to a collaborative work environment. Monitor and report on key performance indicators. Stay updated on industry trends and best practices. Contact Expert: Sharnia Shevlin, Senior Consultant - London & South on Email:
We have a great opportunity now available to join a growing Insurance Broker, in Croydon. This broker is growth focussed and expanding rapidly, and are now seeking an experienced broking professional to join them to take on an exciting opportunity for a hands-on Office Manager to lead and support their high-performing commercial insurance teams. The role is ideal for a current team leader or experienced commercial account handler looking to step up into a leadership and operations-focused role, driving team performance while remaining client-centric. They handle SME business here, so it is faced paced, and high-volume business your teams will be dealing with. They are looking to speak to you if you have commercial insurance sales experience (ideally dealing with SME products), with some management experience and if you hold the Cert CII that would be great (though not essential) and if you have Acturis experience then even better! This role would suit you if you are currently a team leader looking to take the next step your career, or perhaps a Senior Account Handler who has managed a team or looking to step into a management role. You will be responsible for looking after the telephony teams aligned to the Croydon office here The Sales team currently have 6 people (3 Croydon sales, 1 Croydon development manager and 2 based in Scotland too) and the Existing Business team have 7 people (1 Croydon Team Leader, 4 Croydon account handlers, 1 based in the Midlands and 1 based in Scotland). As such you will probably need to be more hands on with Sales team as there is no Team Leader, and the existing business Team Leader will do a lot of initial admin for their team, but you will have overall responsibility for both. The role will also include duties such as managing figures, quotes, leads, audits, training, insurer training, some HR assistance and 121s They offer hybrid working with office days being Monday, Wednesday and Friday. Salary on offer is £45-60k, depending on experience. Benefits include 25 days annual leave and an 8% non-contributory pension If you would like to find out more about this role, please contact Kieran at CKB Recruitment.
Mar 06, 2026
Full time
We have a great opportunity now available to join a growing Insurance Broker, in Croydon. This broker is growth focussed and expanding rapidly, and are now seeking an experienced broking professional to join them to take on an exciting opportunity for a hands-on Office Manager to lead and support their high-performing commercial insurance teams. The role is ideal for a current team leader or experienced commercial account handler looking to step up into a leadership and operations-focused role, driving team performance while remaining client-centric. They handle SME business here, so it is faced paced, and high-volume business your teams will be dealing with. They are looking to speak to you if you have commercial insurance sales experience (ideally dealing with SME products), with some management experience and if you hold the Cert CII that would be great (though not essential) and if you have Acturis experience then even better! This role would suit you if you are currently a team leader looking to take the next step your career, or perhaps a Senior Account Handler who has managed a team or looking to step into a management role. You will be responsible for looking after the telephony teams aligned to the Croydon office here The Sales team currently have 6 people (3 Croydon sales, 1 Croydon development manager and 2 based in Scotland too) and the Existing Business team have 7 people (1 Croydon Team Leader, 4 Croydon account handlers, 1 based in the Midlands and 1 based in Scotland). As such you will probably need to be more hands on with Sales team as there is no Team Leader, and the existing business Team Leader will do a lot of initial admin for their team, but you will have overall responsibility for both. The role will also include duties such as managing figures, quotes, leads, audits, training, insurer training, some HR assistance and 121s They offer hybrid working with office days being Monday, Wednesday and Friday. Salary on offer is £45-60k, depending on experience. Benefits include 25 days annual leave and an 8% non-contributory pension If you would like to find out more about this role, please contact Kieran at CKB Recruitment.
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
Mar 06, 2026
Full time
Job Title: Personal Injury Claims Handler Location: Liverpool or Sevenoaks / Hybrid Working Salary: Between £26,700 - £34,800 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday, 37.5 hours between 9:00am and 5:30pm When you join the PI team you will proactively manage a portfolio of motor claims. This will be predominantly Third Party Personal Injury Claims (Portal and Non Portal) but with some exposure also to out of jurisdiction claims Property Damage, Credit Hire and Accident Damage from infancy through to settlement. You will also provide technical support and guidance to less experienced claims handlers and be available to act as a referral point. You will be responsible to ensure indemnity spend is minimized by commercial decision making. What you will be doing: Take accountability for your own performance against set objectives Validating all claims for indemnity and fraud Providing proactive and correct assessment of liability Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company guidelines Assisting with coaching and mentoring of less experienced handlers Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictate What we're looking for: Ability to work in a culture of openness, trust and respect Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information to result in accurate decision making Experience of handling injury claims outside of the Low Value Personal Injury Claims Portal Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, PI Claims Handler, Personal Injury Claims Executive, Claims Customer Service, Case Handler, Customer Claims Handler, Claims Advisor, Claims Assistant may all be considered.
An industry-leading and highly respected insurance broker is seeking a Commercial Account Handler to join its long-standing Cardiff team! This is a fantastic opportunity for an experienced commercial insurance professional who enjoys working closely with clients and Account Executives in a supportive office environment. With a team of experienced and supportive colleagues, as well as a super strong local presence, the business prides itself on stability, professionalism and a people-first culture. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. You'll be joining a brand that invests in its people, values expertise, and actively supports ongoing development and career progression. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. Your responsibilities will include: Managing renewals, mid-term adjustments, and new business administration. Preparing accurate documentation and presentations for insurers and clients. Liaising with insurers, underwriters, and internal stakeholders. Supporting Account Executives to maintain high retention levels and excellent client outcomes Ensuring compliance with FCA and internal standards at all times Building strong, professional relationships with clients ranging from SMEs to senior decision-makers. About you: We are keen to speak with candidates who have 3+ years of experience in commercial insurance, ideally with exposure to a broad range of risks. However, our client is very open-minded on background. You may come from a broker environment, an insurer or MGA, or a commercial claims background looking to transition into a broking role! What matters most is your transferable skillset, commercial awareness, attention to detail, and willingness to continue developing your career within a broker environment. You will bring a solid understanding of commercial insurance products and processes, strong organisational and administrative skills dealing with clients and insurers. A proactive, team-focused approach with a desire to learn and progress professionally. What is on offer? A highly competitive salary (DOE). 25 days holiday + bank holidays, increasing with service Healthcare support with enhanced family policies, and a range of lifestyle perks Excellent training and development schemes with accelerated career progression. Fully funded CII professional qualification. Access to a range of discounted insurance products and many more benefits! Our client is recognised for its people-first culture, strong leadership, and exceptionally high staff retention. Investment in talent, technology, compliance, and development is central to their success-making this a career move built for long-term growth and progression. At Insure Recruitment, we're dedicated to building a diverse and inclusive workplace. Even if your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the perfect fit for this role or another opportunity. We can't wait to hear from you!
Mar 06, 2026
Full time
An industry-leading and highly respected insurance broker is seeking a Commercial Account Handler to join its long-standing Cardiff team! This is a fantastic opportunity for an experienced commercial insurance professional who enjoys working closely with clients and Account Executives in a supportive office environment. With a team of experienced and supportive colleagues, as well as a super strong local presence, the business prides itself on stability, professionalism and a people-first culture. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. You'll be joining a brand that invests in its people, values expertise, and actively supports ongoing development and career progression. As a Commercial Account Handler based full-time in the office, you will play a key role in supporting up to two Account Executives at any one time, ensuring the smooth day-to-day servicing of a varied commercial client portfolio. Your responsibilities will include: Managing renewals, mid-term adjustments, and new business administration. Preparing accurate documentation and presentations for insurers and clients. Liaising with insurers, underwriters, and internal stakeholders. Supporting Account Executives to maintain high retention levels and excellent client outcomes Ensuring compliance with FCA and internal standards at all times Building strong, professional relationships with clients ranging from SMEs to senior decision-makers. About you: We are keen to speak with candidates who have 3+ years of experience in commercial insurance, ideally with exposure to a broad range of risks. However, our client is very open-minded on background. You may come from a broker environment, an insurer or MGA, or a commercial claims background looking to transition into a broking role! What matters most is your transferable skillset, commercial awareness, attention to detail, and willingness to continue developing your career within a broker environment. You will bring a solid understanding of commercial insurance products and processes, strong organisational and administrative skills dealing with clients and insurers. A proactive, team-focused approach with a desire to learn and progress professionally. What is on offer? A highly competitive salary (DOE). 25 days holiday + bank holidays, increasing with service Healthcare support with enhanced family policies, and a range of lifestyle perks Excellent training and development schemes with accelerated career progression. Fully funded CII professional qualification. Access to a range of discounted insurance products and many more benefits! Our client is recognised for its people-first culture, strong leadership, and exceptionally high staff retention. Investment in talent, technology, compliance, and development is central to their success-making this a career move built for long-term growth and progression. At Insure Recruitment, we're dedicated to building a diverse and inclusive workplace. Even if your experience doesn't perfectly match every qualification, we encourage you to apply. You might be the perfect fit for this role or another opportunity. We can't wait to hear from you!
