418 jobs found

PR Account Manager Needed This role will be responsible for leading the strategy and delivery of PR activity for tourist boards, hotels and tourism . The successful candidate will be proactive, highly organised and able to work both autonomously and as part of a wider team to deliver impactful media coverage across print, digital and broadcast channels. The role includes responsibility for managing media relations, pitching, journalist hosting programmes and the delivery of PR events such as media lunches, experiential stunts and briefings. In addition, this role will have line management responsibility for a PR Executive, supporting their development and ensuring consistently high standards of delivery across all PR activity. The PR Account Manager will play a key role in shaping PR strategy, mentoring junior team members and ensuring client expectations are exceeded. Responsible for developing and implementing the UK PR strategy - ensuring core activity is supported by new and innovative ideas. Develop and maintain strong relationships with key UK media contacts to secure consistent, positive coverage for clients. Running the UK press office - Identifying opportunities and pitching stories to UK media for multi-channel coverage, including leveraging assets and information provided by the client. Managing famil programmes including collaboration with key partners to deliver strong results Generating campaign ideas and managing them end to end, ensuring activity is integrated with marketing and trade plans Establish strong relationships with key stakeholders including clients, partners and industry contact to establish long-term partnerships Attend events on behalf of clients to build networks and become the 'go to' contact Organise project related events from media breakfasts to hosting tables at awards Provide monthly reports on coverage and activity to client Head Office and key stakeholders. Report hero coverage and flagship projects for internal newsletters and board reporting. Lead performance reviews with clients, providing insight-led recommendations to strengthen future PR strategy. Develop relationships with relevant Government Departments in London to create joint PR opportunities. Manage the PR budget on behalf of clients, ensuring strong financial oversight and value for money. Provide advice and respond to issues that could impact clients' reputations as holiday destinations. Line manage a PR Executive, including regular 1:1s, performance reviews and development planning. Support the professional growth of junior team members through coaching, mentoring and skills development. Oversee workload planning and prioritisation to ensure deadlines and quality standards are consistently met. Review and quality-check press materials, pitches and reports produced by the PR Executive. Support onboarding and training of new team members when required. Contribute to building a positive, collaborative and high-performing PR team culture. Travel to Australia and other destinations is an essential part of this role. Contribute to new business development through research, strategic thinking and creative ideas. Support and lead elements of RFP responses and pitch presentations where appropriate. Mentor junior team members involved in pitch preparation and delivery. REQUIREMENTS Minimum 5 years' experience in PR, including at least 2 years at PR Account Manager or Senior Account Executive level. Experience of line managing, mentoring or coaching junior team members. Proven ability to manage multiple priorities and deliver against deadlines. Strong written and verbal communication skills. Confident presentation and client-facing skills. Tenacious and solutions-focused, able to work autonomously. Proactive and driven to exceed client expectations and deliver outstanding results. Ability to travel in Europe and worldwide as required. Strong work ethic and collaborative team approach. IT skills including Microsoft Office, Canva and InShot. Experience managing and tracking budgets. Fluent written and spoken English. Salary up to 40,000 Location: London and WFH( Two days in London) Excellent opporunity to travel overseas Hours: Monday to Friday, 9.00 to 5.30 (37.5-hour week) with flexible working patterns available Interested apply here now or email (url removed)

Senior Marketing Executive - Events £35,000 - £45,000 + Excellent Benefits Hybrid London Exciting new opportunity for a highly talented Senior Marketing Executive with b2b events experience. This is a fantastic opportunity to join a high growth B2B data, intelligence and events business in a red-hot sector and play a major role in its next stage of growth. Your Role: We are seeking a skilled and dynamic Senior Marketing Executive with proven experience executing multi-channel campaigns across email, social, websites and marketing automation platforms. This role will provide an excellent opportunity to develop your B2B direct marketing skills, using a mix of marketing methods, such as email, social media, partnership working, digital marketing, SEO, advertising and contra deals. Organised, creative and analytically minded, you must be able to deliver highly effective marketing campaigns - crafting compelling content, optimising digital channels and utilising marketing automation to maximise registrations, conversions and brand visibility across the full events portfolio. Profile: A university degree or equivalent. 1-3 years in b2b event marketing Executing multi-channel marketing campaigns. Working at pace, so organised and reflective Updating websites with speaker and sponsors Experience in composing compelling messages for different audience segments Experience using a marketing automation platform, ideally Hubspot An understanding of Google's suite of products. You are an ambitious senior marketing exec looking for your next role where you can continue to develop your marketing skills. You are organised and manage projects seamlessly, ensuring tasks are prioritised effectively and deadlines are met. With an analytical mindset you can prepare and discuss campaign results in a clear and compelling manner, leveraging data to drive informed decisions Lipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities. We cover: media sales, digital media sales, print sales, exhibition sales, event sales, conference sales, outdoor sales, radio sales, marketing, conference production and editorial jobs. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Love estate agency but ready to do it on your terms? You're an experienced Branch Manager, Lister or Valuer. You know how to win instructions, skilfully negotiate offers, and get sales over the line. You enjoy the job but not the ceiling on your earnings, daily office commute, and building someone else's business. What if you could run your own business without the financial pressure of going it alone? Earnings: Exchange on three sales per month and earn a gross income of £8,400 per month (£100,000 per year). You receive 70% of the fees generated. Based on each sale exchanging at an average fee of £4,000 Why Join Us? The Property Experts provide you with the tools, support and infrastructure to run your own business, so that you can focus on prospecting, winning instructions and selling homes. We provide: • Training and Support: Access to 400+ on-demand training videos, weekly live team sessions and in-person events with industry-recognised guest speakers, plus dedicated 1-to-1 support from a Success Coach for personalised guidance and accountability. • Marketing Materials: Fully branded "business in a box", plus access to a comprehensive library of digital assets, social content, direct mail cards, campaign materials and branded merchandise. • Personal Branding: You become the recognised face of property in your area, with marketing built around you - your name, your image, your reputation - helping you build trust, stand out locally and position yourself as the go-to property expert. • Tools and Technology: Access to market-leading platforms, including a CRM built specifically to support your productivity, plus Rightmove, Zoopla, Homesearch, Acaboom, HIPLA, AllAgents and more. • Success Blueprint: Follow a proven, step-by-step roadmap of systems, processes and strategies - delivered with expert guidance - to fast-track your performance, build momentum and achieve consistent results in your business. • Agent Support Team: You'll be backed by a dedicated team providing administrative assistance, streamlined invoicing, and expert compliance support and guidance. Suitable candidate: • Experienced Estate Agent, Branch Manager, Lister, Valuer, Sales Manager or equivalent property related experience About The Property Experts We help estate agents start and grow their own business and personal brand. Part of The Experts Group of over 250 entrepreneurs across the property industry (residential and commercial sales, lettings, auctions, mortgages and recruitment). Become 'The Property Expert' in your local area. Don't miss this opportunity; apply today to learn more.

Sales & Venue Executive Contract: Permanent Hours: Part-Time 21 hours per week over 3 days - Tuesday, Wednesday & Thursday (with occasional requirement for Monday/Friday) Salary: £33,755 starting salary prorated to 21 hours, plus excellent benefits package Location: London, Hybrid working available Are you someone who thrives in a fast-paced events environment and loves supporting the delivery of exceptional client experiences? If so, this role is for you! Alongside the interests and challenges of the role, our client knows that candidates also want to be enthused about the mission and values of the organisation they might be joining. Our client is a charity and the professional body for industry professionals. They have a global membership who have designed many of the buildings and bridges we take almost for granted in our daily lives. Creating safer places for the benefit of the public is at the heart of their remit and this includes environmental sustainability. They are central to the debate on the impact construction has on natural resources and climate change. Our client is passionate about inclusion and works hard to help those with talent, irrespective of background, to develop themselves professionally. They have members who work to support the world's most vulnerable communities, especially those living in places prone to natural hazards. If working as part of a staff team of nearly 100 people to address these issues appeals to you, then our client would love to hear from you. The Role Working alongside and supporting the Venue Sales Manager, you will help build and maintain the sales pipeline, contribute to the creation of compelling proposals, and assist with coordinating operational details to ensure high-quality delivery. You'll communicate with clients, internal teams, and suppliers to keep event information up to date and ensure everyone is fully briefed to deliver an excellent client experience. To be shortlisted for this post, you must have: - Excellent interpersonal skills with a professional client-focused approach to work, colleagues, and external contacts - Experience with venues with a capacity of 100+ delegates per day, or a high turnover business within the hospitality industry - Strong sales administration skills, ideally with a focus on new business - Experience in venue sales within a professional body would be advantageous What our client can offer you: - 25 days' paid annual leave (rising with service) plus bank holidays and flexi leave - A pension scheme with up to 9% employer contributions - Life Insurance - Private Medical Insurance - Permanent Health Insurance - Health Cash Plan - Employee Assistance Programme - Season Ticket Loan - Cycle to Work Scheme - Continuous Professional Development - Salary Progression Working Conditions: Our client is based on the edge of the city, their office is bright, modern and open plan. They are an inclusive and friendly workforce. Additional information: If you require any reasonable adjustments to enable you to complete your application or would like our client to apply reasonable adjustments when reviewing your application, please contact them as soon as possible to discuss your needs. Contact details will be available once you have applied. Please note, our client reserves the right to close or extend this position depending on application numbers. Therefore, they urge candidates to apply as soon as possible. Applications are sifted on receipt and shortlisted candidates are contacted to be invited to an interview. Our client does not hold a visa sponsor licence, therefore, applicants who do not have the right to work in the UK and/or require visa sponsorship in order to continue working in the UK cannot be considered. Our client strives to have a diverse and inclusive workforce, where everyone can be themselves. They are an equal opportunities employer and value diversity and the perspectives people from different backgrounds bring. Applicants will not be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion and belief or sexual orientation. If you feel you have the skills, experience, and expertise our client is looking for and if this post sounds like the challenge you are seeking, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Account Manager Hybrid, Leicester 09:00 - 17:00, Monday to Friday Up to £50,000 + uncapped commission (OTE circa £80,000) Macildowie are working with this client based in the UK (national role) to recruit an Account Manager within their Commercial SMB and Public Sector division. This is an exciting opportunity to join a well-established organisation within the technology and digital services industry, where you will play a key role in managing and developing both existing and new customer relationships. You will take ownership of a portfolio of Commercial SMB or Public Sector clients, adopting a consultative, value-led sales approach to identify opportunities and deliver tailored solutions. The role focuses on driving revenue growth, increasing customer satisfaction and positioning the business as a trusted partner within its market. Key responsibilities include: Managing and growing a portfolio of existing and new accounts Identifying and developing new business opportunities to meet sales targets Building strong relationships with key stakeholders, including C-suite contacts Delivering consultative sales solutions across a broad service portfolio Creating and presenting proposals, tenders and account plans Maintaining accurate pipeline and CRM data Representing the organisation at client meetings, events and networking opportunities The successful candidate will demonstrate: Proven experience in B2B sales, ideally within SMB or Public Sector environments A strong track record of managing the full sales cycle Excellent communication, negotiation and stakeholder management skills A consultative and empathetic approach to selling Strong commercial awareness and the ability to influence at a senior level Resilience, drive and the ability to think creatively to solve client challenges This is a fantastic opportunity for an ambitious sales professional looking to join a forward-thinking organisation with a strong reputation and clear growth strategy.

Office Manager / Business Support Location: Birmingham Salary: £30,000 - £35,000 per annum (DOE) Contract: Permanent Working Pattern: Full-time (hybrid working available following probation) We are recruiting on behalf of a respected building consultancy for an Office Manager / Business Support professional to join their Birmingham office. This is a varied and hands-on position supporting a small, friendly and collaborative team of surveyors, directors and associates. The role combines office management, team administration and business support , making it ideal for someone who enjoys being at the centre of a busy professional office and ensuring everything runs smoothly. The successful candidate will become the key support person within the Birmingham office , helping maintain efficient operations while providing high-quality administrative support across the wider team. Key Responsibilities Office & Team Support • Provide administrative and secretarial support to the surveying team, including typing correspondence, reports, schedules and presentations from digital dictation • Edit and format documents and reports, applying amendments from surveyors • Manage project documentation including downloading, organising and storing electronic files • Scan, copy, bind and collate documentation, including merging multiple PDF files • Create invoices and support fee forecasting for the surveying team • Open new project files and job numbers on internal systems • Maintain schedules, calendars and project tracking information • Answer, screen and redirect telephone calls • Manage incoming and outgoing post and liaise with the Post Office where required Office Management • Act as the key contact for the Birmingham office, liaising with staff across multiple offices • Meet and greet visitors and arrange catering or refreshments when required • Manage meeting room bookings and ensure rooms are prepared and equipped • Order office supplies and maintain stock of stationery and equipment • Coordinate office maintenance and servicing including PAT testing and contractor visits • Manage office access fobs and liaise with building security where required • Organise waste management and recycling processes • Record monthly meter readings and maintain office records Business Support & Operations • Support the organisation of internal and external events • Assist with ISO accreditation activities including supplier updates and client feedback • Support staff inductions and onboarding processes • Maintain good working relationships with landlords, contractors and service providers • Assist the office lead in ensuring smooth day-to-day operations Health & Safety • Carry out H&S checks and office walk-arounds • Act as First Aider, Fire Marshall and H&S representative (training provided if required) • Ensure first aid kits and safety documentation remain up to date There may also be opportunities to support marketing and wider business initiatives , working with colleagues across the organisation. About You We are looking for an organised and proactive individual who enjoys supporting teams and taking ownership of office operations. The ideal candidate will have: • Previous experience in an Office Manager or Senior Business Support role • Strong organisational and multitasking skills • Excellent attention to detail and document management ability • Strong communication and interpersonal skills • A proactive and solution-focused approach • Confidence working with senior stakeholders • Excellent Microsoft Office skills (Word, Excel, Outlook and PowerPoint) Benefits Include: Competitive salary (£30,000-£35,000 DOE) Some hybrid working following successful probation 25 days annual leave + 8 public holidays Life insurance cover from day one Defined contribution pension scheme (4% employer contribution) Interest-free travel loan (post-probation) Cycle to work scheme Employee Assistance Programme (EAP) Enhanced maternity and paternity pay This is an excellent opportunity for someone looking to build a long-term administrative career within a collaborative, professional team environment. Click apply now below to be considered.

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current hospitality or bar job so are looking to start as a Customer service and sales assistant? Do you want to get out of the hospitality and bar industry but use the sales and customer service skills you haven gained in bar and hospitality work in a new role? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company who are expanding fast across the UK. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their team of customer service and sales advisors. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales advisor skills that we look for. Successful applicants can enjoy: An Immediate Start in a fun and social environment Great progression opportunities for ambitious candidates National and International Travel Opportunities A fantastic product coaching programme for sales advisors Great uncapped weekly-earned commissions and fantastic incentives. If you have a great attitude and exceptional customer service skills from your previous bar or hospitality role, and are looking for a career in sales, customer service and marketing, this is the opportunity for you to represent these brands in an face to face events environment on behalf of non profits. Full client and product coaching is provided, as well as access to a fantastic support and mentoring networks, so no experience is necessary. People who have been successful in this self-employed, commission plus incentive role have previously worked as hotel receptionists, waiters or waitresses, Duty Managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Event Manager Event Manager with broad levels of experience is required for a busy and successful event organisation. Marketing, PR, and IT skills are a must for the role. The Event Manager will be a main point of contact for clients. The Event Manager will help provide a full event management service and attend events here in the UK and overseas. The Event Manager's role will involve working for clients within a wide range of sectors. Duties may vary depending on experience. The right person will have a real passion for the event industry and possess good strong business and leadership skills and either have solid events experience or be a graduate with relevant event qualifications and some proven practical knowledge of organising events. The Event Manager will enjoy working in a busy environment with colleagues of all levels and be keen to develop further within the organisation and help the business grow. The Event Manager will manage in-person and on-line events, have supreme business acumen and be an enthusiastic team player with excellent time management abilities. The Event Manager will deal with Marketing, PR, Copywriting, Social Media, and Online Marketing, the booking of venues and hotel accommodation. Coordinate stand designs, contractors, caterers, and equipment, and deal with registrations for a range of events. The Event Manager will make sure insurance, legal, health and safety obligations are met, and have a good understanding of finance, budgeting, and accounting processes. Take instruction on event requirements, produce plans for venues. Deal with the managing of speakers and planning of room layout, as well as the management of junior and temporary support staff. The Event Manager will be confident using Excel, Word, Outlook, and other systems. Manage the media. Manage printed and digital material. Liaise with clients and designers to create tickets, posters, event guides and sales brochures. Get Involved with workshops and assist with the selling of space to potential exhibitors/partners. The Event Manager will provide regular reports to keep clients up to date on progress. Handle a variety of email traffic and draft correspondence. Update the website when necessary. Deal with financial transactions, and the mailing of information. Assist with logistics for multiple events. Deal with subcontractors. Manage security and first aid. Oversee the dismantling of events and clearing of venues. The Event Manager will have excellent written and verbal communication skills, work well under pressure, enjoy being thoroughly involved with the events, and play an important role in making each event a success. The Event Manager will be a confident, well presented, outgoing, professional, a true relationship builder and self-starter with leadership qualities and the motivation to work either independently or as part of a team. This is a superb opportunity for a highly ambitious Event Manager who is keen to secure career development and be part of a growing company.

An exciting opportunity has arisen for a Business Development Executive to join a high-performing global Corporate Energy & Infrastructure team. Supporting a group of senior lawyers and working alongside a dedicated Business Development Manager, this role offers the chance to play a central part in delivering strategic BD and marketing initiatives across key sectors including oil & gas, power, and infrastructure. This is a broad and hands-on position suited to someone looking to build on their existing BD experience within a professional services environment. You will gain exposure to high-profile matters and work closely with stakeholders across the business to support client development and drive growth. Key responsibilities include: Leading and supporting on pitches and proposals, working collaboratively with lawyers and wider BD teams to produce high-quality submissions Coordinating and contributing to legal directory and award submissions, ensuring accuracy and compelling messaging Maintaining and developing marketing materials, credentials, and key content across internal systems and the website Managing and updating experience databases and supporting league table submissions Assisting with the planning and delivery of client events, seminars, and targeted marketing campaigns, including post-event follow-up and reporting Supporting the creation of internal and external communications such as deal announcements, press releases, and articles Tracking business opportunities and supporting client follow-up activity Providing general BD and marketing support, including responding to ad-hoc requests and contributing to longer-term projects About you: Approximately 18 months or more experience in a business development or marketing role within professional services Strong organisational skills with the ability to manage multiple projects and deadlines effectively Excellent written and verbal communication skills, with high attention to detail A proactive, solutions-focused approach and confidence working both independently and as part of a team Strong relationship-building skills, with the ability to engage effectively with senior stakeholders An interest in corporate law, energy, or infrastructure sectors is advantageous but not essential This is an excellent opportunity to join a collaborative and ambitious team, where you will be encouraged to take ownership, develop your skills, and contribute meaningfully to the firm's continued success. At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates.

Location: Reading, Hybrid (once a month to Reading office) Hours : Full time Salary: £35,000 per annum Contract Type : FTC Maternity Cover Campaign Closes: 8th April 2026 Interviews: 15th/16th/17th April 2026 On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible. Core Purpose The Wishgranting Supplier Account Manager's role is to oversee and optimise the relationships between Make-A-Wish and our supplier partners, ensuring that suppliers effectively contribute to the organisation s mission to fulfil impactful wishes. The role encompasses relationship management, supplier stewardship, and technology integration to drive efficiency, transparency, and collaboration. They will play a crucial role in supporting the WG Partnerships Manager in acquiring new Gift-in-Kind partnerships, ultimately reducing the average cash cost per wish and supporting the organisation s growth objectives. Essential Criteria Proven experience in supplier, account, or partnership management. Excellent organisational and time management skills, with the ability to manage conflicting priorities and a varied workload. Strong interpersonal, communication and negotiation skills, with the ability to build and maintain effective supplier relationships. Ability to analyse supplier information and performance data to support decision-making and continuous improvement. Experience coordinating complex logistics and problem-solving to deliver high quality outcomes. High attention to detail, ensuring accuracy across administration, supplier documentation, and compliance processes. Ability to work both independently and collaboratively, maintaining professionalism in sensitive or emotionally challenging contexts. Confident using CRM systems and digital tools, with the ability to maintain accurate and timely records. Desirable Criteria Experience working in the charity sector or with vulnerable children and families. Knowledge of safeguarding principles. Experience with procurement processes or supplier contract management. Financial awareness related to budgeting, quoting, or supplier cost management. Understanding of wishgranting operations or similar fulfilment logistics. Key Responsibilities: Supporting Gift-in-Kind Efforts Work closely with the Wishgranting Partnerships Manager to identify and secure new Gift-in-Kind partners. This involves helping to target potential suppliers that align with the Wishgranting team s needs, preparing pitch materials, and participating in negotiations. Assist in articulating the benefits of Gift-in-Kind contributions to potential partners, demonstrating how such partnerships can help fulfil the organisation s mission to grant impactful wishes while offering value to the supplier. Collaborate on creating tailored proposals that showcase how partnerships can reduce wish costs, strengthen community impact, and support organisational growth. Work closely with the Wishgranters to ensure Gift-in-Kind is utilised against wishes, and ensure the correct quality control measures and supporter stewardship journeys are followed to deliver a consistent and sector-leading supporter experience. Support the Wishgranting Partnerships Manager to develop the GIK solicitation processes Develop and report on a pipeline of GIK supporters, ensuring that retention rates, supporter experience and journeys, including reward and recognition, are aligned with goals. Along with the Wishgranting Partnerships Manager, work collaboratively across the organisation to ensure non-wish related Gift In Kind opportunities are maximised, and that cross-organisational future opportunities are identified Supplier Account Management Maintain regular communication with Wishgranting suppliers to ensure alignment with the organisation s needs, address any issues, and provide updates on mutual goals and expectations. Oversee the onboarding process for new suppliers, ensuring they are integrated smoothly into the organisation s operations and fully understand the mission, values, and expectations. Develop and execute stewardship plans that keep suppliers engaged and motivated, show appreciation for their contributions, and foster long-term loyalty. Act as a primary point of contact for resolving any issues or disputes with suppliers, ensuring conflicts are handled professionally and in a way that maintains positive relationships. Ensure suppliers adhere to all contractual obligations, quality standards, and timelines. Regularly review contracts and processes to ensure they are up-to-date and reflect the Wishgranting team s needs. Work with suppliers to develop efficient and effective Wishgranting processes. Create guidelines for the Wishgranting team, including creating Form Assembly forms and Wishgranting email templates. Regularly review and update the Wishgranting manual guidance and Wishing Well for each wish type. Deliver training and provide updates to the Wishgranters on new supplier processes. Place purchase orders with Wishgranting suppliers, track progress and expedite deliveries. Liaise with Wishgranters, suppliers and Wish Families to organise the delivery of items/services, as required. Support with post-wish financial administration and processes, including raising invoice requests, chasing outstanding payments, coding as required, and creating thank you letters and receipts. Tech and Process Optimisation Utilise and optimise technology platforms to manage supplier accounts and the GIK inventory, streamline processes, and ensure that all data related to supplier performance, contracts, and contributions is organised and accessible. Work with the Wishgranting Team Manager to continuously seek opportunities to automate routine tasks related to supplier management, such as invoicing, stewardship, or managing contracts, to improve efficiency and accuracy. Implement and manage tools that facilitate better communication and collaboration between suppliers and the Wishgranting team, ensuring a seamless flow of information and reducing the likelihood of errors or delays. Job Benefits: 26 days annual leave with the option to buy/sell annual leave (pro rata for part time) Paid Birthday leave Flexible & Hybrid working arrangements Salary exchange pension scheme Paid volunteering days Pirkx subscription - Access to wellbeing support, GP appointments, training and events, retail discount platform, and much more! Cycle to work initiative

Hours: Full-time, 37.5 hours per week (flexible working available) Location: Hybrid (2 days in our office in East Oxford, OX4 1RW) Salary: £37,001 - £43,500 per annum Closing date: 8th April 2026 at 12 noon Interview date: 15th April 2026 (in person) Are you passionate about building meaningful relationships and creating lasting impact? We re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will. What you ll do: Develop and deliver our in-memory fundraising strategy, including events and campaigns. Champion exceptional supporter stewardship and create tailored supporter journeys. Support the rollout of our legacy strategy, increasing engagement and pledger numbers. Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities. Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors. What we re looking for: Experience in in-memory fundraising and/or legacy marketing campaigns. Strong project management and organisational skills. Excellent relationship-building and communication abilities. Knowledge of fundraising regulations, GDPR, and best practice. A creative, proactive approach and enthusiasm for working in the charity sector. Why join us? You ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work. Ready to bring your skills to a role that matters? Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Play a leading role in ending food poverty across the South Cotswolds by growing essential fundraising and community partnerships. This is a chance to shape meaningful change through storytelling, relationship building and strategic income generation. About our Charity South Cotswolds Foodbank supports people across more than 210 square miles, providing emergency food and compassion while working towards long term solutions to the root causes of poverty. We are now seeking a Fundraising & Community Relations Manager to help us build the resources, relationships and community awareness we need to meet rising demand and to drive our mission forward. Location This role is based at our Cirencester office, with opportunities for some home working. The post will involve some local travel across the South Cotswolds to meet supporters, partners, and community groups. Role and Responsibilities As a key member of our small, friendly staff team, you will lead the development of fundraising from individuals, businesses, trusts and foundations, and community groups . You will identify new funding opportunities, craft compelling bids, and nurture long term partnerships that help sustain our annual running costs and strengthen our future resilience. You will also take a leading role in shaping how we share our story. Working closely with the Head of Foodbank and colleagues, you will create marketing materials, digital and print content, fundraising campaigns, and communications that bring our mission and our clients experiences to life . This includes producing newsletters, fundraising appeals, social media content, and materials for events and outreach activities. A central part of this role is inspiring and stewarding supporters , whether that s someone making a one off donation, a local business exploring a partnership, or a trust considering a grant application. You ll design ways to keep supporters engaged, informed and appreciated, ensuring communications reflect our values and priorities and are consistent with our brand and tone. You will represent the Foodbank at community events across the region, building relationships with schools, churches, associations, local groups and businesses. This outward facing work helps raise awareness of the causes of food poverty, increases support, and strengthens our reach into communities who want to take action. You ll also coordinate volunteers who contribute to these events. Working closely with colleagues, you ll help capture stories and case studies from people with lived experience of food poverty (with sensitivity and respect) to illustrate the realities facing local families and to strengthen our fundraising, communications, and advocacy work. You will maintain our CRM system , ensuring accurate donor and engagement data, and produce regular reports for monitoring and oversight. Person Specification This is an exciting opportunity for someone who is proactive, organised and able to work independently. You will need excellent communication skills, creativity, strong relationship building ability, and a proven track record in fundraising or partnership driven roles. You ll work with purpose and empathy, always championing those affected by hardship. Working at South Cotswolds Foodbank We offer a supportive and collaborative environment. Our staff benefits include: 25 days annual leave plus bank holidays , pro rata Employee Assistance Programme (BHSF) available to you Four weeks full pay + four weeks half pay sickness provision (after probation) Pension scheme with 3% employer contribution (auto enrolment conditions apply) You ll join a dedicated team of staff and volunteers who are committed to ensuring no one in our community goes hungry, and who believe that alongside emergency support, we must work on root cause solutions that make long term change possible. If you want a role that blends strategic fundraising, community connection, and creative communication, and you want your work to make a tangible difference every day, this could be the perfect next step.

Marketing Manager Location: Letchworth Salary: £42,500 £50,000 Job Type: Full-time / Permanent Marketing Manager About our client: Our client is a family-run business specialising in the design and manufacture of products that support people with reduced mobility. Proudly manufacturing in the UK, they are a growing organisation with ambitious plans and a strong commitment to quality. Marketing plays a central role in driving both B2C and B2B growth, and they are now seeking a Marketing Manager to elevate their marketing function. Marketing Manager Details: Opportunity to shape and lead a developing marketing function Clear progression path into senior leadership 25 days holiday + birthday off + bank holidays Monthly bonus scheme Company pension scheme Supportive and collaborative working environment Marketing Manager Responsibilities: Lead end-to-end delivery of multi-channel marketing campaigns Translate strategy into actionable plans, timelines and briefs Ensure alignment across digital, offline and partnership channels Monitor and optimise campaign performance Manage and develop a team of three marketing professionals Allocate workload, set priorities and oversee team capacity Run weekly planning sessions and regular 1:1s Oversee all marketing projects from planning through to delivery Manage timelines, dependencies, risks and budgets Collaborate with internal sales teams and external partners Coordinate events and roadshows Track and analyse campaign performance across all channels Report insights and recommendations to the Head of Marketing Maintain and develop key partnership relationships Monitor lead flow, conversion and ROI across partnerships Improve marketing workflows, systems and processes Ensure effective use of CRM and marketing tools Marketing Manager What We re Looking For: 4+ years experience in a marketing role (agency or in-house) Experience across both B2C and B2B marketing Previous team management or mentoring experience Strong copywriting and proofreading skills Proven experience delivering multi-channel campaigns Solid understanding of digital and offline integration Excellent project management and organisational skills Strong stakeholder communication skills Experience with CRM systems and marketing analytics tools Familiarity with structured campaign frameworks Retail sector experience (desirable) If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements.

Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.

We are looking for an additional team member for our New Business Team to fill the role of New Business Administrator, based in our Taunton office. You will ensure that our clients, brokers and introducers all continue to receive the best possible service at all times. You will be expected to act as the face (or voice) of Amicus, always presenting a friendly, helpful, efficient and professional demeanour to clients, colleagues and all visitors. Full Time 8.45am 5.15pm Monday to Friday Competitive Salary Job Types: Permanent Pay: £25,000.00 FTE Experience: Sales: 1 year (required) Responsibilities Meeting and greeting clients and other visitors and providing a warm welcome including provision of refreshments, alerting relevant members of staff to their presence, making them feel comfortable and chasing as needed Front line call handling and dealing with basic enquiries, demonstrating exceptional client service, making appointments and passing on all necessary and useful information including following up to ensure calls have been returned Balancing the requirements of visitors, callers and staff at all times and ensuring that all feel valued and noticed Keeping appropriate records in our own system of client preferences and needs and ensuring that confidential and sensitive data is safeguarded at all times Confirming appointments in advance with all visitors using the meeting room diaries and passing on information regarding any changes to the relevant fee earner and their team Responsible for the accurate and timely creation of new client file records, ensuring all necessary documentation is collected, verified, and entered into the firm s case management system in accordance with regulatory compliance and internal protocols. This includes liaising with legal teams to gather client information, maintaining data integrity, and supporting the smooth onboarding of new business matters Responsible for managing the full lifecycle of client relationship development across multiple sectors or practice areas, ensuring consistent growth in new business opportunities and client engagement. This includes developing and executing strategic business development plans, tracking performance metrics, nurturing key client relationships, and collaborating with partners and legal teams to identify cross-selling opportunities and enhance the firm s market presence. Maintaining the New Business Team internal intranet page, publishing research and analyse market trends to uncover potential new clients and sectors. Work closely with partners, marketing, and practice groups to align business development efforts. Assist in the planning, coordination, and delivery of internal office events and client-facing entertainment, ensuring all activities align with the firm s brand and professional standards. This includes supporting the organisation of networking receptions, seminars, and social functions, as well as managing logistics, communications, and follow-up. Additionally, play a key role in marketing and arranging stakeholder events to strengthen client relationships, enhance visibility, and support the firm s business development objectives. Creating and maintaining archive records, closing files and scanning documents as required to include managing local will and deed stores as appropriate Conducting the administrative aspects of file reviews Seek out and communicate opportunities for social media or website content and share these with the Marketing Manager as they arise Assist with telephone and reception cover for other offices during periods of holiday and sickness or when capacity allows Set up video calls and assist users with training on AV equipment for meeting rooms as required Attend training and out of hours team meetings as needed, but not more than once per month May be required to travel between offices Other ad hoc duties as required. Experience Prior sales generation experience within a client-facing role would be advantageous. Strong customer skills are essential. Experience supporting business development in an external environment would be beneficial. Proven ability to network effectively with professionals and clients. Experience with profiling capabilities within the external marketplace. Sales generation and business pipeline tracking Marketing experience Following through and tracking pipeline sales Sales Food chain awareness Achievements of relative targets. If you are an ambitious professional looking to make a significant impact within a growing organisation, we encourage you to apply for this exciting opportunity. Work authorisation: United Kingdom (required) Work Location: In person

ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Are you an experienced arts manager with a good knowledge of the choral singing sector? We are looking for our new General Manager to work across finance, marketing, strategic and artistic direction, development, smooth daily operations, and responsible for safeguarding. You will be managing a small team of experienced staff and have the support of an active Chairman and Board of Trustees. The main duties and responsibilities for the General Manager role are as follows: GENERAL MANAGEMENT • Lead the small part time team, maintaining regular contact and guiding their decision-making and activities • Ensure that all team members are working effectively and have appropriate support and resources • Identifying ad hoc need for extra resource and sourcing this • First point of contact for any enquiries to the Foundation STRATEGIC & ARTISTIC DIRECTION • Working closely with the Founding Artistic Director and Board of Trustees to develop and deliver the artistic and strategic vision for the Foundation. • Review current strategic goals and develop 3-5 year plan with the Board for all activities. • Produce quarterly general management updates for the Trustees. • Work with the team to help them deliver on their annual targets (choral courses; Rodolfus Choir; Development; communication; partnerships) FINANCIAL • Overseeing the bank account and payment platforms and updating all payments in and out of the account via our accounting software, XERO. • Paying invoices and keeping accurate records. • Liaising with our accountants and providing information for the preparation of annual accounts. • Setting the annual budget and reviewing every quarter for Trustee meetings • Setting the choral courses budget and Rodolfus Choir budget in collaboration with the Courses Operations Manager and Choir Manager, for the annual activities. • Working with a member of the Board to discuss financial strategy. • Collating gift aid claims for submission MARKETING AND REPRESENTING THE ORGANISATION • Develop and execute a vision and story for the Foundation, both for marketing and fundraising. (in collaboration with the Development Manager and Communications Manager) • Attend conferences and events to promote the Foundation as appropriate • Look for opportunities to develop our activities • Write and send Newsletters to our database of supporters at least monthly or when required, liaising with the team for appropriate messages and content. • Overseeing marketing including print/digital marketing assets for our activities FUNDRAISING & DEVELOPMENT • Supporting the Development Manager to develop applications to Trusts & Foundations, including developing a case for funding as necessary. • Supporting the Development Manager in their endeavours to develop Individual Donors SAFEGUARDING • Working with our Trustee for Safeguarding, reviewing and updating all safeguarding policies annually, briefing annual course staff on their safeguarding responsibilities • Dealing with any disclosures and keeping records. • Act as Designated Safeguarding Lead (DSL) for the Foundation GENERAL • Attend Team and Board meetings as required • Be a passionate advocate at all times for Rodolfus • Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures • Create a positive work environment, underpinned by the organisation s values