Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Mar 07, 2026
Full time
Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Facilities Manager (Shifts) Pay Rate: 27.10 - 32p/h inc. Hol Pay Location: Birmingham - Selly Oak Contract: Healthcare Estate Shift Pattern: 4 on / 4 off rotation (7:00am-7:00pm / 7:00pm-7:00am) We are recruiting for an experienced Facilities Manager (Shifts) to oversee the delivery of estates and engineering maintenance services across a large acute healthcare estate in Birmingham. This is a senior operational leadership role within a live hospital environment, responsible for ensuring all planned preventative maintenance (PPM), statutory testing, reactive works and compliance activities are delivered in line with HTM guidance, contractual requirements and industry best practice. The role primarily supports the Acute Hospital, with additional responsibility across Mental Health and retained estate as required. Key Responsibilities Lead and manage shift-based engineering and estates teams Ensure SLA/KPI response and rectification targets are consistently achieved Act as first point of escalation for incidents and emergency situations Intervene swiftly where performance risks arise Ensure workshops and working environments remain safe and compliant Ensure full compliance with HTMs, CDM Regulations, Health & Safety legislation and statutory standards Conduct Management Safety Visits (MSVs) and compliance audits Complete minimum 10% monthly quality audits on completed works Manage and resolve incidents of non-compliance across the estate Support and maintain AP/CP appointments where appropriate Manage shift rotas and utilisation to maintain 24/7 service provision Authorise timesheets, on-call records and annual leave Manage absence, conduct and general personnel matters Support NHS stakeholders and client representatives professionally Utilise CAFM systems to manage performance and reporting Ensure plant and asset data accuracy for condition surveys and lifecycle planning Interpret technical drawings and specifications without supervision Oversee delivery of new works within trade disciplines Note: The role includes access to clinical environments such as ITU, A&E, Operating Theatres and Mortuary areas. Occasional exposure to sensitive or distressing situations may occur. Impact of the Role This role is critical in ensuring the hospital estate remains safe, compliant and fully operational 24/7. You will directly contribute to maintaining infrastructure that supports frontline healthcare delivery. Essential Requirements Minimum 5 years' management experience within NHS or critical infrastructure environments Management or supervisory qualification (or demonstrable equivalent experience) Indentured apprenticeship or equivalent engineering training Healthcare and/or PFI experience City & Guilds (or equivalent) trade qualifications Mechanical: C&G Mechanical Engineering Level 2 & 3 C&G Pipefitting & Plumbing Level 2 & 3 C&G Plumbing Level 2 & 3 Electrical: Approved Electrical Apprenticeship C&G 236 / 2360 / 2330 / 2357 Diplomas 18th Edition (BS 7671) C&G 2394 & 2395 Testing & Inspection Desirable ONC / HNC / HND in relevant discipline Authorised Person status (MGPS, Ventilation, LV/HV, Mechanical Systems, Confined Spaces) IOSH / NEBOSH (General or Fire) IPAF (MEWP) IWFM qualification Degree or master's in engineering discipline Please apply if you are interested!
Mar 07, 2026
Full time
Facilities Manager (Shifts) Pay Rate: 27.10 - 32p/h inc. Hol Pay Location: Birmingham - Selly Oak Contract: Healthcare Estate Shift Pattern: 4 on / 4 off rotation (7:00am-7:00pm / 7:00pm-7:00am) We are recruiting for an experienced Facilities Manager (Shifts) to oversee the delivery of estates and engineering maintenance services across a large acute healthcare estate in Birmingham. This is a senior operational leadership role within a live hospital environment, responsible for ensuring all planned preventative maintenance (PPM), statutory testing, reactive works and compliance activities are delivered in line with HTM guidance, contractual requirements and industry best practice. The role primarily supports the Acute Hospital, with additional responsibility across Mental Health and retained estate as required. Key Responsibilities Lead and manage shift-based engineering and estates teams Ensure SLA/KPI response and rectification targets are consistently achieved Act as first point of escalation for incidents and emergency situations Intervene swiftly where performance risks arise Ensure workshops and working environments remain safe and compliant Ensure full compliance with HTMs, CDM Regulations, Health & Safety legislation and statutory standards Conduct Management Safety Visits (MSVs) and compliance audits Complete minimum 10% monthly quality audits on completed works Manage and resolve incidents of non-compliance across the estate Support and maintain AP/CP appointments where appropriate Manage shift rotas and utilisation to maintain 24/7 service provision Authorise timesheets, on-call records and annual leave Manage absence, conduct and general personnel matters Support NHS stakeholders and client representatives professionally Utilise CAFM systems to manage performance and reporting Ensure plant and asset data accuracy for condition surveys and lifecycle planning Interpret technical drawings and specifications without supervision Oversee delivery of new works within trade disciplines Note: The role includes access to clinical environments such as ITU, A&E, Operating Theatres and Mortuary areas. Occasional exposure to sensitive or distressing situations may occur. Impact of the Role This role is critical in ensuring the hospital estate remains safe, compliant and fully operational 24/7. You will directly contribute to maintaining infrastructure that supports frontline healthcare delivery. Essential Requirements Minimum 5 years' management experience within NHS or critical infrastructure environments Management or supervisory qualification (or demonstrable equivalent experience) Indentured apprenticeship or equivalent engineering training Healthcare and/or PFI experience City & Guilds (or equivalent) trade qualifications Mechanical: C&G Mechanical Engineering Level 2 & 3 C&G Pipefitting & Plumbing Level 2 & 3 C&G Plumbing Level 2 & 3 Electrical: Approved Electrical Apprenticeship C&G 236 / 2360 / 2330 / 2357 Diplomas 18th Edition (BS 7671) C&G 2394 & 2395 Testing & Inspection Desirable ONC / HNC / HND in relevant discipline Authorised Person status (MGPS, Ventilation, LV/HV, Mechanical Systems, Confined Spaces) IOSH / NEBOSH (General or Fire) IPAF (MEWP) IWFM qualification Degree or master's in engineering discipline Please apply if you are interested!
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. Navigators will be based in Blackpool, the London Borough of Newham, Oxfordshire and Rochdale. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard. Purpose of the role The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children's social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. Key deadlines and information We have really short timescales for these roles as they are part of a research project. If you are interested, please read the information below and make sure you can be available all the dates highlighted: Closing date: 9am on Monday 16 March 2026 Interview date (in-person in Greater Manchester or London depending on role): Tuesday 24, Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026 , and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for this role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 and Thursday 30 April at our London office for induction into the role. How to apply: Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines and the full job pack, attached. Please apply for the role of Kinship Navigator by sending a CV and answering the 5 questions on the job listing on our website. Please use actual examples to demonstrate your experience. 1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. 3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed. 5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
Mar 07, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. Navigators will be based in Blackpool, the London Borough of Newham, Oxfordshire and Rochdale. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard. Purpose of the role The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children's social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. Key deadlines and information We have really short timescales for these roles as they are part of a research project. If you are interested, please read the information below and make sure you can be available all the dates highlighted: Closing date: 9am on Monday 16 March 2026 Interview date (in-person in Greater Manchester or London depending on role): Tuesday 24, Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026 , and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for this role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 and Thursday 30 April at our London office for induction into the role. How to apply: Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines and the full job pack, attached. Please apply for the role of Kinship Navigator by sending a CV and answering the 5 questions on the job listing on our website. Please use actual examples to demonstrate your experience. 1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. 3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed. 5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.
For the attention of any UK registered ICU, A&E and Critical care nurses that want to become non patient facing and work only 4 days per week. We have a client who is a global leading insurance firm based in West London that require Paramedics to become clinical advisors. You will be taking calls from their customers from all around the world in emergency situations or who need medical advise. You will be required to use your skillset to empathise and advise efficiently, effictively and professionally. The next intake for these advisors will be in March. You will train onsite for 6 weeks monday to friday 9-17. You wil recieve a £43,500k base salary with a £2100 bonus at the end of the year. You will be required to do 4 days only consisting of 10 hours between 7am and 22pm. There will be a maximum of 2 weekends per month, which will always be conducted from home. Please do get in touch if you are open to new opportunities and have the necessary requirements as above.
Mar 07, 2026
Full time
For the attention of any UK registered ICU, A&E and Critical care nurses that want to become non patient facing and work only 4 days per week. We have a client who is a global leading insurance firm based in West London that require Paramedics to become clinical advisors. You will be taking calls from their customers from all around the world in emergency situations or who need medical advise. You will be required to use your skillset to empathise and advise efficiently, effictively and professionally. The next intake for these advisors will be in March. You will train onsite for 6 weeks monday to friday 9-17. You wil recieve a £43,500k base salary with a £2100 bonus at the end of the year. You will be required to do 4 days only consisting of 10 hours between 7am and 22pm. There will be a maximum of 2 weekends per month, which will always be conducted from home. Please do get in touch if you are open to new opportunities and have the necessary requirements as above.
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 06, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 06, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 06, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Blackpool) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Rochdale) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Mar 06, 2026
Full time
Context This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England. Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems. This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience. Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services. Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families. Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time. You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard About the role: The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need. Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children s social care, education, health and community support. This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations. The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved. You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds. The key deadlines and information: We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted. Closing date: 9am on Monday 16 March 2026 Interview date (in Greater Manchester and in person): Wednesday 25 or Thursday 26 March 2026 Starting in post If you are successful at recruitment, we will need you to be available to start in role, at the latest by the w/c 27 April 2026, and ideally by w/c 20 April 2026. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April in our London office for induction into the role. A draft agenda will look like the below. Wednesday 29 April 11am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 5pm - induction afternoon session finishes 6.30pm dinner with team Thursday 30 April 9.30am induction morning session starts 12.30pm lunch 1.15pm induction afternoon session starts 4pm - induction afternoon session finishes 4pm finish and travel home Key responsibilities include: Providing emotional and practical support to kinship carers. Advocating for kinship carers in meetings with professionals where appropriate. Establishing and facilitating a monthly support group for kinship carers in your area. Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families. Liaising with schools, local authorities and other professionals to coordinate support. Supporting kinship carers with challenges relating to the child(ren) in their kinship care. Signposting to relevant services, support organisations and Kinship training opportunities. Coordinating celebration and family events (including in Kinship Care Week). Supporting applications for grants for essential items or family breaks. Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation. Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers. Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team. Follow and understand the organisational safeguarding policies. Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship s CRM system (Salesforce) in line with organisational policy and programme protocols. Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements. Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation. Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact. Essential requirements include: Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans. Experience providing structured one-to-one support, casework or family support over a defined period. Experience working directly in community settings or alongside local authority or partner organisations. Experience facilitating peer or support groups in community or online settings. Experience working with statutory, voluntary and community services, including liaising with professionals around the family. Experience recognising and responding appropriately to safeguarding concerns. Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly. Understanding of trauma-informed and strengths-based approaches when working with families. Awareness of how children s social care, education, health or welfare systems affect families. Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals. Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries. Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce). Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting. Ability to work independently while contributing positively to a collaborative delivery team. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. How to apply: Please apply for the role of Kinship Navigator (Rochdale) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 9am on Monday 16 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result. Tell us about a situation where you had to work with professionals from different organisations (for example schools . click apply for full job details
Full Time, Permanent, Hybrid As our Employee Relations Lead, you'll be the person everyone turns to when things get complex. You'll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isn't just about policies-it's about shaping a positive culture and helping leaders do the right thing. You'll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impact-helping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bpha's reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What We're Looking For: Deep ER experience: You've managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and aren't afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: You're always looking for ways to make things better. This is a role where you'll make a real difference helping people through tough times, shaping how we work, and influencing the future of our organisation. You'll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If you're passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, we'd love to hear from you. bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.
Mar 06, 2026
Full time
Full Time, Permanent, Hybrid As our Employee Relations Lead, you'll be the person everyone turns to when things get complex. You'll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isn't just about policies-it's about shaping a positive culture and helping leaders do the right thing. You'll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impact-helping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bpha's reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What We're Looking For: Deep ER experience: You've managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and aren't afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: You're always looking for ways to make things better. This is a role where you'll make a real difference helping people through tough times, shaping how we work, and influencing the future of our organisation. You'll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If you're passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, we'd love to hear from you. bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.
Role: Duty Station Manager - Banbury Contract Type: Permanent Location: Banbury Station - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To investigate accidents and incidents occurring on the station in a timely manner complying with all safety processes Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Passionate about providing excellent customer service Able to challenge and manage conflict and contentious issues A good level of understanding of HSSE processes, maintaining and following procedures Demonstrate high standards of behaviour and attitude Self-motivated and enthusiastic worker Motivated to accept and comply with high standards and instructions Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Please apply via our website
Mar 06, 2026
Full time
Role: Duty Station Manager - Banbury Contract Type: Permanent Location: Banbury Station - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To investigate accidents and incidents occurring on the station in a timely manner complying with all safety processes Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Passionate about providing excellent customer service Able to challenge and manage conflict and contentious issues A good level of understanding of HSSE processes, maintaining and following procedures Demonstrate high standards of behaviour and attitude Self-motivated and enthusiastic worker Motivated to accept and comply with high standards and instructions Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Please apply via our website
Role: Duty Station Manager - Birmingham Contract Type: Permanent Location: Birmingham Moor St - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To oversee station activities/areas and provide support to the station team. Take ownership of station presentation/experience and ensure high levels of customer standards are maintained at all times To always ensure the safety and security of staff and customers on stations Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Apply via our website
Mar 06, 2026
Full time
Role: Duty Station Manager - Birmingham Contract Type: Permanent Location: Birmingham Moor St - You must have the ability to work unsociable hours including late nights and weekends between the hours of 05:30 - 01:00. Salary: £42,000 per annum Job Purpose To support delivery of the Station Management Team requirements, deputising for the Area Manager to ensure high levels of customer standards are achieved. To supervise station teams of varying disciplines based across a wide geographic area. To be operationally competent for appropriate safety critical duties. Ensuring the highest standards of customer service, achievement of revenue targets and delivery of operational excellence through all station retail activities in an effective and efficient manner. This role supports the delivery of the station HSSE objectives. To ensure that job specific activities do not introduce unacceptable business and safety risk to any aspect of the Company s operation, and that the appropriate policies and procedures are implemented and adhered to, ensuring that all such activities comply with the relevant sections of the Safety Case and the current Safety Plan. Key Accountabilities Operationally competent for safety critical station standards Competent Assessor qualified and lead the overall dispatch assessment plan and responsible for dispatch assessments across the route Work in collaboration across the business to achieve station KPI s and improve overall performance targets including Service Quality Be the local responsible manager during engineering blocks and special events ensuring weekend requirements are managed locally, working in collaboration with the Special Events Manager Support implementation of the station specific HSSE risk assessments, controlled station procedures and working in collaboration with HSSE to ensure all documentation is completed to the required standard Ensure delivery of all day-to-day station retailing and audit activities across a group of stations ensuring the operation of ticket offices and gatelines are conducted in accordance with all company guidelines and procedures and meets all customer commitments Support delivery of an effective team of frontline staff that delivers the highest standards of customer service and retail presentation by effective management of performance, welfare and development of all staff within the team including delivery of briefings and customer service training To oversee station activities/areas and provide support to the station team. Take ownership of station presentation/experience and ensure high levels of customer standards are maintained at all times To always ensure the safety and security of staff and customers on stations Act as a deputy for the Area Managers with roaming requirements across stations within reasonable geographical areas, includes rostered arrangements To provide out of hours on call coverage as directed by the appropriate roster Personal Specification Essential Meets the operational safety critical requirement Ability to work unsociable hours including late nights and weekends Experience of working in a fast paced environment with regular changing priorities Experience of using office programmes for the purposes of writing reports (word) and measuring statistical performance (excel) The ability to influence others at a senior level and front line staff Good communication and interpersonal skills Able to assess different situations and act accordingly Good problem solving skills Able to work in a calm and efficient manner under pressure Desirable Recognised Management Qualification A good understanding of Railway operations Knowledgeable with HSSE station procedures Understanding of Rail Geography Experience of managing people Apply via our website
Job Title: HR Services Manager (Maternity Cover) Location:Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations.The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staffon a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trusts values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanitys challenges. In recent years, we have also partnered with several other remarkable organisations to create theMandela Rhodes Foundation,Atlantic Institute, Schmidt Science Fellows,RISEandOxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each others thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief. JBRP1_UKTJ
Mar 06, 2026
Full time
Job Title: HR Services Manager (Maternity Cover) Location:Rhodes House, Central Oxford (hybrid working) Contract: Fixed-term 14 months Hours: Full time 37.5 hours per week Salary: £48,000 - £52,000 Reports to: HR Director We are looking for an experienced HR professional to join the Rhodes Trust on a 14-month maternity cover. This is a central operational role within our HR function, leading the delivery of payroll, benefits and core people processes to ensure they run accurately, efficiently and on time. You will lead on key operational areas, provide practical advice to managers and staff, and maintain high standards across payroll, employee relations and data management. This role is about keeping things running smoothly and reliably, delivering a strong HR service in a busy international environment while making thoughtful improvements where they add real value. Working as part of a small, collaborative team, you will bring sound judgement, attention to detail and a balanced and thoughtful approach to complex situations.The role does not include line management responsibility and works in close partnership with the HR Director as part of the wider HR team. We are looking for the successful candidate to start with us as soon as possible. The role The HR Services Manager role will be focused on continuity of critical HR operations. The role will be responsible for the following: Key responsibilities include (see Job Description for full details): Lead the day-to-day delivery of HR operations, ensuring payroll, benefits and employee lifecycle processes run accurately, efficiently and on time. Oversee UK, US and South Africa payroll inputs, working closely with Finance and external providers to ensure accuracy and compliance. Provide practical, trusted advice to managers and staffon a range of employee relations matters, including family leave, performance management, change, grievances and disciplinaries. Own and manage the annual HR calendar, coordinating payroll cycles, benefits renewals, reporting requirements and key people processes. Maintain and develop the HR system (PeopleHR), ensuring data accuracy, effective workflows and meaningful management information. Ensure HR data is managed securely and in line with data protection requirements. Contribute to HR projects and continuous improvement initiatives, supporting the delivery of the People plan. Build strong working relationships across the Trust, working collaboratively within a small, supportive HR team. Role model and promote the Trusts values of commitment, inclusion, belonging, growth and innovation. About you To be successful in this role, you will be an experienced HR Generalist with strong operational expertise across payroll, benefits, HR systems and employee relations. You will be confident managing UK payroll, including statutory requirements, and handling employee relations matters independently and with sound judgement. You will be highly organised and resilient, able to manage competing priorities while maintaining accuracy and attention to detail. Discreet and professional, you will handle sensitive information with care and integrity. A clear and approachable communicator, you will build trusted relationships with managers and colleagues, offering practical advice and identifying sensible improvements where they add value. You will hold (or be working towards) CIPD Level 5 or 7 qualification or bring equivalent experience. Experience of PeopleHR (Access), working in a complex or regulated environment, or exposure to US or South Africa payroll would be advantageous. About the Trust The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanitys challenges. In recent years, we have also partnered with several other remarkable organisations to create theMandela Rhodes Foundation,Atlantic Institute, Schmidt Science Fellows,RISEandOxford Next Horizons. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each others thinking and generate new ideas. What we offer: 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 10 March2026 with interviews commencing on 17 March 2026. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief. JBRP1_UKTJ
Bristol Are you passionate about handling critical supplier subcontracts? Do you have experience of providing commercial mentorship and would love the opportunity to work collaboratively with international suppliers? Salary: Circa £ 50,000 - £55,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Exciting opportunities have arisen within in the Procurement team to join our diverse department and work collaboratively with suppliers around the world! The department is fast-paced and dynamic - no two days are the same! This is a great opportunity to develop a broad skills, working globally, with future opportunities for career progression. We are seeking a Senior Procurement Manager to pro-actively lead a small team of procurement professionals who, in turn, lead multiple critical supplier work packages such as Rocket Motors, Launchers, Warheads, Seeker Systems and much more! As a Senior Procurement Manager, you will be empowered to ensure suppliers perform their contractual obligations in order to maintain MBDA's ability to meet its customer delivery landmarks and the MEP team are given the right support and tools to enable this to happen. You will lead a small team that are accountable for a portfolio of sophisticated sub-system equipment, services or technology suppliers, focussing on acquiring Value for Money (VfM) solutions, drafting and negotiating subcontracts and, once on contract, managing supplier programmes and subcontracts. You will establish effective relationships, at all levels, to embed collaborative working within both MBDA multifunctional project teams and the supplier's organisation, ensuring the selected solution is developed and delivered by the supplier to meet MBDA needs. Key aspects of the role involve: Crafting a clear vision for the team and Procurement Strategy. Providing Commercial/Contractual advice, mentorship (including advice on export control, Offset, Industrial Participation and Intellectual Property) and support to team members and internal customers. Synthesise multiple, often sophisticated inputs to establish direction and sustain value-added activities. Lead a team to ensure they are effectively directed at achievement of company and project objectives. Handling major supplier relationships and lead negotiations across platforms and programmes. Provide advice and guidance on high-risk suppliers to Senior Management. What we're looking for from you: Strong experience in Subcontract Management Ability to negotiate and knowledge of terms and conditions Proven evidence of innovation and implementation of standard methodology Qualified in a business subject area, procurement or supply chain accreditations or equivalent experience Problem solving in an exciting commercial environment Reporting and co-operation with internal and external collaborators Ability to influence and manage multiple relationships Analysing situations and be adept at understanding and communicating different possibilities, balancing risk Team management/leadership experience Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information
Mar 05, 2026
Full time
Bristol Are you passionate about handling critical supplier subcontracts? Do you have experience of providing commercial mentorship and would love the opportunity to work collaboratively with international suppliers? Salary: Circa £ 50,000 - £55,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: Bonus of up to 21% of base salary Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: Exciting opportunities have arisen within in the Procurement team to join our diverse department and work collaboratively with suppliers around the world! The department is fast-paced and dynamic - no two days are the same! This is a great opportunity to develop a broad skills, working globally, with future opportunities for career progression. We are seeking a Senior Procurement Manager to pro-actively lead a small team of procurement professionals who, in turn, lead multiple critical supplier work packages such as Rocket Motors, Launchers, Warheads, Seeker Systems and much more! As a Senior Procurement Manager, you will be empowered to ensure suppliers perform their contractual obligations in order to maintain MBDA's ability to meet its customer delivery landmarks and the MEP team are given the right support and tools to enable this to happen. You will lead a small team that are accountable for a portfolio of sophisticated sub-system equipment, services or technology suppliers, focussing on acquiring Value for Money (VfM) solutions, drafting and negotiating subcontracts and, once on contract, managing supplier programmes and subcontracts. You will establish effective relationships, at all levels, to embed collaborative working within both MBDA multifunctional project teams and the supplier's organisation, ensuring the selected solution is developed and delivered by the supplier to meet MBDA needs. Key aspects of the role involve: Crafting a clear vision for the team and Procurement Strategy. Providing Commercial/Contractual advice, mentorship (including advice on export control, Offset, Industrial Participation and Intellectual Property) and support to team members and internal customers. Synthesise multiple, often sophisticated inputs to establish direction and sustain value-added activities. Lead a team to ensure they are effectively directed at achievement of company and project objectives. Handling major supplier relationships and lead negotiations across platforms and programmes. Provide advice and guidance on high-risk suppliers to Senior Management. What we're looking for from you: Strong experience in Subcontract Management Ability to negotiate and knowledge of terms and conditions Proven evidence of innovation and implementation of standard methodology Qualified in a business subject area, procurement or supply chain accreditations or equivalent experience Problem solving in an exciting commercial environment Reporting and co-operation with internal and external collaborators Ability to influence and manage multiple relationships Analysing situations and be adept at understanding and communicating different possibilities, balancing risk Team management/leadership experience Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? This is an exciting opportunity for the right candidate to work as part of the Contracts team supporting Goodrich Actuation Systems Ltd. This is a new role developed to ensure GASL meet US Government compliance regulatory requirements. The Supplier Compliance Specialist will conduct financial and compliance audits of supplier cost and pricing data and produce recommendation reports to the supply chain team to support supplier negotiations. They will develop their knowledge of the applicable US government regulations. They will ensure suppliers are applying compliant pricing methodologies and identify actions required to close compliance gaps. In addition, they will represent the organisation and to customers and government agencies during external and customer audits. The ideal candidate will have an accounting and auditing background, with a keen eye for detail and a decisive approach to make clear recommendations. Knowledge of US government regulations, specifically TINA compliance is advantageous but not essential. Training will be provided to develop this knowledge. Finance or accounting knowledge is a must. What will your day-to-day responsibilities look like? Complete financial audits of supplier cost models, including rates and factors, allowability of costs within overhead and labour rates, profit levels. Produce output reports with findings and recommendations for adjustments to supplier pricing to complete supplier negotations within 'allowable' range per USG regulations. Maintain a 'queue' system, with standard TAT for completion of cost analysis supporting customer proposal timelines Support Military bid focal with generation of Price / Cost Analysis Reports supporting customer bid submissions Support onsite supplier cost audits as required - challenge supplier rates and factors applied within supplier costings in line with 'allowable' costs Support supplier account manager / military bid focal with supplier price negotiations and finalising the record of price agreement (RoN). Support the process of requesting DCMA Assist audits when suppliers will not provide full disclosure of cost and price data to Safran. What will you bring to the role? Essential skills: Proven experience of working with business' on 'should cost' models & analysis High attention to detail and sound judgement to identify compliance gaps and produce clear, defensible recommendations. Ability to challenge and influence suppliers and stakeholders to support compliant pricing and successful negotiations. Desirable skills: Knowledge of US Government contracting regulations, including TINA (or willingness to learn fast). Experience conducting supplier cost or pricing audits, including on-site audits. Exposure to price/cost analysis supporting bids or proposals, ideally in a regulated environment. Experience working with or supporting supplier negotiations and records of price agreement (RoN). Continuous improvement mindset with experience improving processes and standardising outputs.
Mar 05, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? This is an exciting opportunity for the right candidate to work as part of the Contracts team supporting Goodrich Actuation Systems Ltd. This is a new role developed to ensure GASL meet US Government compliance regulatory requirements. The Supplier Compliance Specialist will conduct financial and compliance audits of supplier cost and pricing data and produce recommendation reports to the supply chain team to support supplier negotiations. They will develop their knowledge of the applicable US government regulations. They will ensure suppliers are applying compliant pricing methodologies and identify actions required to close compliance gaps. In addition, they will represent the organisation and to customers and government agencies during external and customer audits. The ideal candidate will have an accounting and auditing background, with a keen eye for detail and a decisive approach to make clear recommendations. Knowledge of US government regulations, specifically TINA compliance is advantageous but not essential. Training will be provided to develop this knowledge. Finance or accounting knowledge is a must. What will your day-to-day responsibilities look like? Complete financial audits of supplier cost models, including rates and factors, allowability of costs within overhead and labour rates, profit levels. Produce output reports with findings and recommendations for adjustments to supplier pricing to complete supplier negotations within 'allowable' range per USG regulations. Maintain a 'queue' system, with standard TAT for completion of cost analysis supporting customer proposal timelines Support Military bid focal with generation of Price / Cost Analysis Reports supporting customer bid submissions Support onsite supplier cost audits as required - challenge supplier rates and factors applied within supplier costings in line with 'allowable' costs Support supplier account manager / military bid focal with supplier price negotiations and finalising the record of price agreement (RoN). Support the process of requesting DCMA Assist audits when suppliers will not provide full disclosure of cost and price data to Safran. What will you bring to the role? Essential skills: Proven experience of working with business' on 'should cost' models & analysis High attention to detail and sound judgement to identify compliance gaps and produce clear, defensible recommendations. Ability to challenge and influence suppliers and stakeholders to support compliant pricing and successful negotiations. Desirable skills: Knowledge of US Government contracting regulations, including TINA (or willingness to learn fast). Experience conducting supplier cost or pricing audits, including on-site audits. Exposure to price/cost analysis supporting bids or proposals, ideally in a regulated environment. Experience working with or supporting supplier negotiations and records of price agreement (RoN). Continuous improvement mindset with experience improving processes and standardising outputs.
Practice Manager - Quality Assurance & Supported Accommodation Location: East Sussex (with regional/national travel) Salary: £50,000 - £55,000 per annum (Local Managerial Grade 2 - DOE) Contract: Full-time Permanent - Hybrid role, working at least 2 days within the office. A senior leadership opportunity to influence quality and outcomes for children and young people. We are recruiting an experienced Practice Manager - Quality Assurance & Supported Accommodation to join a well-established Children's Services Placement and Commissioning function. This is a strategic and operational leadership role, ideal for a former Registered Children's Home Manager, Responsible Individual or a highly experienced Deputy Manager with strong regulatory expertise and a passion for quality improvement. This role plays a critical part in ensuring that children and young people are placed in safe, high-quality, needs-led provision, with a strong focus on Ofsted compliance, quality assurance, and value for money. About the Role You will provide residential and regulatory expertise across supported accommodation and residential provision for children and young people aged 0-18, with particular responsibility for: Leading quality assurance activity across registered and unregistered children's homes Visiting, auditing, and quality assessing external providers Ensuring compliance with legislation, regulation, and Ofsted standards Overseeing supported accommodation placements for young people aged 16+ Managing and supervising senior practitioners/social workers within a placement support function Working closely with commissioning, brokerage, procurement, health, and education partners This is a highly autonomous role requiring professional authority, strong judgement, and the confidence to challenge providers to improve quality and outcomes. Key Responsibilities Act as the lead residential and regulatory expert within the service Quality assure and review commissioned placements and supported accommodation provision Apply in-depth knowledge of Ofsted frameworks, legislation, and regulation Lead audits, case file reviews, and quality improvement activity Manage senior staff through reflective supervision, appraisal, and performance management Negotiate with providers to secure high-quality, cost-effective placements Represent the organisation in court proceedings, panels, and multi-agency forums Contribute to policy development, service improvement, and innovative practice Promote equality, diversity, inclusion, and professional curiosity across the service Ensure effective resource management and accountability for performance targets Essential Requirements RQF Level 5 Diploma in Leadership and Management for Residential Childcare (Residential pathway) Extensive experience as a Registered Children's Home Manager or a very experienced Deputy Strong, working knowledge of Ofsted inspection frameworks and regulatory requirements Proven experience in quality assurance, auditing, and compliance Ability to provide expert consultation and professional challenge Excellent communication skills, including managing complex and high-risk situations Experience supervising and developing senior practitioners or social work staff Strong understanding of housing and supported accommodation legislation Ability to travel nationally, including occasional overnight stays Commitment to safeguarding, best practice, and continuous professional development What's on Offer Competitive salary in the £50,000-£55,000 range Senior leadership role with real influence on service quality and outcomes Opportunity to work strategically across residential care and supported accommodation Flexible, professional working environment A role aligned with public-sector values, including equality, sustainability, and best use of resources Hybrid role, working at least 2 days within the office. Safeguarding & Compliance This role is subject to safer recruitment processes, including enhanced DBS checks and satisfactory references. If you are an experienced residential care leader looking to move into a strategic quality assurance and commissioning-focused role, this is a rare and impactful opportunity. For further details or to apply, please get in touch. JBRP1_UKTJ
Mar 04, 2026
Full time
Practice Manager - Quality Assurance & Supported Accommodation Location: East Sussex (with regional/national travel) Salary: £50,000 - £55,000 per annum (Local Managerial Grade 2 - DOE) Contract: Full-time Permanent - Hybrid role, working at least 2 days within the office. A senior leadership opportunity to influence quality and outcomes for children and young people. We are recruiting an experienced Practice Manager - Quality Assurance & Supported Accommodation to join a well-established Children's Services Placement and Commissioning function. This is a strategic and operational leadership role, ideal for a former Registered Children's Home Manager, Responsible Individual or a highly experienced Deputy Manager with strong regulatory expertise and a passion for quality improvement. This role plays a critical part in ensuring that children and young people are placed in safe, high-quality, needs-led provision, with a strong focus on Ofsted compliance, quality assurance, and value for money. About the Role You will provide residential and regulatory expertise across supported accommodation and residential provision for children and young people aged 0-18, with particular responsibility for: Leading quality assurance activity across registered and unregistered children's homes Visiting, auditing, and quality assessing external providers Ensuring compliance with legislation, regulation, and Ofsted standards Overseeing supported accommodation placements for young people aged 16+ Managing and supervising senior practitioners/social workers within a placement support function Working closely with commissioning, brokerage, procurement, health, and education partners This is a highly autonomous role requiring professional authority, strong judgement, and the confidence to challenge providers to improve quality and outcomes. Key Responsibilities Act as the lead residential and regulatory expert within the service Quality assure and review commissioned placements and supported accommodation provision Apply in-depth knowledge of Ofsted frameworks, legislation, and regulation Lead audits, case file reviews, and quality improvement activity Manage senior staff through reflective supervision, appraisal, and performance management Negotiate with providers to secure high-quality, cost-effective placements Represent the organisation in court proceedings, panels, and multi-agency forums Contribute to policy development, service improvement, and innovative practice Promote equality, diversity, inclusion, and professional curiosity across the service Ensure effective resource management and accountability for performance targets Essential Requirements RQF Level 5 Diploma in Leadership and Management for Residential Childcare (Residential pathway) Extensive experience as a Registered Children's Home Manager or a very experienced Deputy Strong, working knowledge of Ofsted inspection frameworks and regulatory requirements Proven experience in quality assurance, auditing, and compliance Ability to provide expert consultation and professional challenge Excellent communication skills, including managing complex and high-risk situations Experience supervising and developing senior practitioners or social work staff Strong understanding of housing and supported accommodation legislation Ability to travel nationally, including occasional overnight stays Commitment to safeguarding, best practice, and continuous professional development What's on Offer Competitive salary in the £50,000-£55,000 range Senior leadership role with real influence on service quality and outcomes Opportunity to work strategically across residential care and supported accommodation Flexible, professional working environment A role aligned with public-sector values, including equality, sustainability, and best use of resources Hybrid role, working at least 2 days within the office. Safeguarding & Compliance This role is subject to safer recruitment processes, including enhanced DBS checks and satisfactory references. If you are an experienced residential care leader looking to move into a strategic quality assurance and commissioning-focused role, this is a rare and impactful opportunity. For further details or to apply, please get in touch. JBRP1_UKTJ
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Mar 03, 2026
Full time
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure and identifying efficiencies, ensuring that services deliver value for money while maintaining safety and quality. The role also requires the ability to produce clear, high-level written reports for senior leaders, directors and members, translating complex operational, financial and performance information into concise, evidence-based briefings and recommendations. Through strong analytical insight, sound financial management and high-quality reporting, the Manager plays a critical role in supporting strategic decision-making, strengthening governance and ensuring the resilience and sustainability of this essential 24/7 service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Qualifications & Professional registration criteria Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience in leadership and management. Proven experience in budget management and other resources. Understanding of positive risk taking, risk assessment/ management and safeguarding adults and an ability to apply this to real-life situations In-depth knowledge of assistive technology and telecare, and its contribution to delivering strengths-based outcomes for customers. Knowledge of the role and organisation of partner agencies such as health, housing, and the voluntary and community sector and ability to build relationships with them. Demonstrated ability to develop, implement, and manage crisis response protocols for out-of-hours operations. Knowledge of Social care and health legislation, policies, procedures and best practice guidance and how they impact on customers, including evidence of their implementation and application. Proven experience of working in an environment assessing risks when responding to emergency requests from the elderly and /or vulnerable persons in the community. Ability to work in a demanding environment and under sustained pressure, responding to emergency calls in times of crisis and assessing the best course of action in a situation where customers are unable to respond directly Ability to work alone or as part of a team. Knowledge of the TSA (Telecare Services Association) standards and alternative Telecare Accreditation programmes. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adults) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Mar 03, 2026
Contractor
Description Our local government clients in Enfield, Greater London, are seeking a Safe & Connected/Out of Hours Customer Service Manager to provide strategic and operational leadership for a complex, high-risk 24/7 service that delivers critical support to residents outside core working hours. The role provides clear accountability for service performance, safeguarding decision-making, escalation pathways and statutory compliance across Safe & Connected and OOH customer services, ensuring that responses are timely, proportionate and consistently high quality. A key requirement of the role is strong analytical capability, using performance data, demand trends, and risk information to inform operational decisions, service planning, and continuous improvement. At the same time, ensuring resources are aligned with areas of greatest need. Responsibilities Responsibility for effective financial management, including budget oversight, forecasting, monitoring expenditure and identifying efficiencies, ensuring that services deliver value for money while maintaining safety and quality. The role also requires the ability to produce clear, high-level written reports for senior leaders, directors and members, translating complex operational, financial and performance information into concise, evidence-based briefings and recommendations. Through strong analytical insight, sound financial management and high-quality reporting, the Manager plays a critical role in supporting strategic decision-making, strengthening governance and ensuring the resilience and sustainability of this essential 24/7 service. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. Qualifications & Professional registration criteria Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Proven experience in leadership and management. Proven experience in budget management and other resources. Understanding of positive risk taking, risk assessment/ management and safeguarding adults and an ability to apply this to real-life situations In-depth knowledge of assistive technology and telecare, and its contribution to delivering strengths-based outcomes for customers. Knowledge of the role and organisation of partner agencies such as health, housing, and the voluntary and community sector and ability to build relationships with them. Demonstrated ability to develop, implement, and manage crisis response protocols for out-of-hours operations. Knowledge of Social care and health legislation, policies, procedures and best practice guidance and how they impact on customers, including evidence of their implementation and application. Proven experience of working in an environment assessing risks when responding to emergency requests from the elderly and /or vulnerable persons in the community. Ability to work in a demanding environment and under sustained pressure, responding to emergency calls in times of crisis and assessing the best course of action in a situation where customers are unable to respond directly Ability to work alone or as part of a team. Knowledge of the TSA (Telecare Services Association) standards and alternative Telecare Accreditation programmes. Compliance Requirements 5 Years References Enhanced DBS & barred list check (Adults) Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Mar 02, 2026
Full time
Role overview As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You'll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Show strong leadership and management skills to be able to support your colleagues in store Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Monitor and analyse sales performance data to identify areas for improvement Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private Medical Cover for you Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Mar 02, 2026
Full time
As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Mar 01, 2026
Full time
As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
