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Customer Due Diligence Administrator Role: Customer Due Diligence AdministratorDivision: Mercedes-Benz Financial Services Duration: 2nd March - 26th June 2026 initially Basic pay rate: £12.51 per hour Hours: Monday - Friday 08:30 - 17:00 with a 1-hour lunch break Location: 3 days in Tongwell, 2 days from home Your New Role: In this role, you will be responsible for managing inbound customer due diligence submissions from the dealer network, assessing quality and ensuring that all submitted information is of a high standard. Aligning with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations and internal policies. Migrating the information into our CRM system to allow the case to be worked by an Analyst. CDD submission management: Review and asses the email submission, ensuring quality is of an appropriate standard and all relevant documents are received. Email management: Respond to any email submissions where quality or missing documents are identified to ensure an efficient processing time is achieved. Service Request Creation: Create Service Requests in the Oracle system and upload supplied documentation (ID and pro forma) for the Analyst to work the case. Where possible, create Service Requests for future planned vehicle handovers to give clear forecasting and insight into future activity. Management Support: Support with regular updates and feedback on the quality and performance of submissions. What You'll Need to Succeed: • Ideally a minimum of 1 years experience in an admin-based role • Excellent attention to detail with both analytical and problem-solving skills • Strong communication skills, both written and verbal, with the ability to present findings clearly and concisely • Team player, able to collaborate with team members and wider colleagues across the business What You'll Receive in Return: • Opportunity: Work with a leading automotive brand. • Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking. • Technology: Contingent workers receive their own laptop. • Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). • Silent Room: A dedicated space in the Tongwell office for prayer or reflection. • Long-Term Career Progression: Potential for permanent roles. #

Are you a competent and committed Administrator who loves to manage all aspects of a busy office, and who loves being a fundamental part of a successful business Are you frustrated because you re not getting the support, flexibility of working hours, or being rewarded appropriately by your present employer Are you highly organised, pride yourself with accuracy and attention to detail, and have a proven ability to follow procedures The successful candidate will possess strong communication skills, both written and verbal, and exceptional customer service strengths. If this sounds like you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a well-established business in South East England that manufacture high-quality dance footwear. They are seeking an enthusiastic and committed Administrative Assistant to manage all areas of office administration, with the ability to work independently, as well as part of a team. This role offers potential progression into Sales Support, Office Administration Specialist, or Customer Service Lead, as the business needs develop. Benefits Our Client Offers: Results-based bonus structure Company pension scheme Flexible working hours Career development opportunities Training and development Team and industry events Good access to local public transport Time off over Christmas Additional holidays for long service Hours and Salary: 3 4 hours per day preferably spread over 4 5 days a week. £13 £15 p/h dependant on experience Key Responsibilities Order and Customer Requests: Handle incoming customer queries related to orders, exchanges, and refunds. Track, record, and process return requests. Follow established processes for refunds and replacements. Provide correct information to customers around shipping time, sizing, or order status. Update order notes within systems to keep customer records current. Administrative and Clerical Support: General office admin. Filing and digital record keeping. Updating spreadsheets and databases. Email inbox monitoring, routing and tagging. Processing and categorising customer communications. Taking messages and delegating escalations. Operational Support: Assist staff members with sales-related admin tasks, and logistical or stock-related admin tasks. Help with packaging, labelling, or scanning orders during busy periods. Unpacking (shelf stacking) and sorting deliveries every four weeks. Returns and Exchange Processing: Receive returned items. Log return data. Check product condition against return reason. Prepare replacement shipments. Process refunds through approved channels. Communicate return outcomes to customers. Customer Service Support: Provide polite and accurate communication. Send confirmation emails and update notifications. Route higher-level enquiries to senior staff. Escalate complaints or sensitive issues to relevant staff. Skills and Competencies: Strong communication and written clarity. Friendly and professional customer manner. High level of accuracy and attention to detail. Ability to follow procedures. Good organisational ability. Proactive attitude. Comfortable using desktop software and online platforms. Able to multitask without losing accuracy. Customer service or retail admin. Office administration. Working with inventory or orders. Experience in a small business environment. Knowledge of social media platforms advantageous. KPIs and Success Measures: Query resolution time. Return / exchange processing time. Accuracy of admin data. Customer satisfaction in responses. Reduction in administrative workload for senior staff. Smoothness of office support. Ability to work independently. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Our client s selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!

Customer Service Advisor £26,227.50 Newtown Monday - Friday, 8:30am - 5:00pm Permanent This is a fantastic opportunity to join a well-established business offering full training, genuine progression, and a supportive team environment. You'll work with existing customers and incoming enquiries, learning how to provide expert support, resolve queries, and build strong relationships - all within a friendly, close-knit team. What You'll Be Doing: Handling inbound enquiries via phone and email Preparing quotations and providing product/service information Supporting customers with orders, updates, and issue resolution Delivering online and phone-based guidance to help customers get the most from products Building strong relationships with customers to encourage repeat business Using CRM systems to accurately manage customer interactions Working collaboratively with colleagues to ensure excellent service delivery What We're Looking For: A motivated, confident communicator who enjoys helping people Interest in customer service, administration, or client support Comfortable using IT systems (full training provided) Positive attitude with strong attention to detail A proactive, problem-solving mindset What You'll Get: Performance-related bonus + internal rewards Clear career progression into Senior Customer Support or Account Management 25 days holiday + bank holidays (with buy scheme) Enhanced family leave, life assurance & sick pay Discounts on gyms, major brands & insurance Friendly team culture, regular recognition, and company events Additional Skills / Job Titles: Customer Service Advisor, Client Support, Customer Care, Service Administrator, Account Support, Quotations, Customer Relations, Administration. To Apply: Travail Employment Group is operating as an Employment Agency. Once you click to apply for this role, your application will be immediately received by Travail Employment Group. If you have not been contacted within 7 days, unfortunately, you may not have been successful on this occasion, but please feel free to contact us to discuss similar opportunities. All candidates registering will be required to provide proof of identity and evidence of any experience, training, or qualifications considered necessary by our client. CWOIND01

Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. If you are an enthusiastic individual looking for an amazing opportunity to launch your career, then this role as an Entry Level Administrator is perfect for you! Don't miss the chance to join a fantastic team and take the first step towards a successful future. To apply, please submit your CV outlining your relevant skills and experience. We look forward to hearing from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Membership Engagement Administrator We are currently recruiting for a Membership Engagement Administrator to start immediately for 6 months - to maybe Perm This role is hybrid Pay £17-19an hour THE ROLE This role provides a world-class customer service experience to the College s fellows, members, stakeholders and non-members. WHAT WILL YOU BE DOING? Membership Management and Engagement Provide a world-class customer service experience to our membership and other people who contact us Champion the improvement of customer service and satisfaction via the effective handling and logging of all enquiries that are received through multiple channels: phone, multiple inboxes, activities logged on the CRM etc. Have a full understanding of the membership categories, the options to change memberships and the membership engagement touch points throughout the membership journey Provide administrative support for eliciting member feedback and ideas on College work and activities, which will be used to improve future engagement and strategy. This includes administration for the Membership Engagement Panel. Relationships Work to eliminate all processes which do not add value and be willing to suggest areas of improvement regarding membership experience and engagement Clearly communicate updates / handover of tasks as and when required with other team members Regulation and Information Governance Work in a fully compliant way with the Data Protection Act (2018), equality laws and financial statute Understand, keep up-to-date and adhere to BACS regulations ABOUT YOU Proven experience of working in a similar function, such as membership, customer service role, marketing or within a professional membership organisation Experience of data handling, including sensitive data and processing financial payments Experience of using a CRM system Ability to identify issues / problems and come up with proposed solutions Understanding of data protection laws

Customer Support Administrator Location: Nottingham (Hybrid after training) Salary: 28,000 - 30,000 (Pro Rata) Start Date: Immediate / ASAP + Extension Are you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended? This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams. The Role Handling inbound customer calls and email enquiries Processing customer orders accurately through SAP / ERP systems Providing order updates, delivery information, and resolving basic queries Producing Excel-based reports and emailing updates to clients Managing shared inboxes and maintaining accurate system records Supporting internal teams with general administrative coordination The Person Experience in customer service, order processing, or administrative support Confident dealing with customers over the phone and via email Strong Excel skills (reporting and data handling) SAP experience desirable but not essential Organised, accurate, and comfortable working in a fast-paced environment Must be able to get to an office location in Colwick Industrial Estate (NG4) BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Office Administrator / Co-Ordinator 25,000 - 30'000 (DOE) + 28 Days Holiday + 8 Bank Holidays + Training & development + Pension Monday - Friday (phone number removed) Newark Are you an office Administrator/Coordinator looking to work in a fantastic company in a role where full training will be offered to develop your skills to become a task expert and where you will quickly become a highly valued member of the team? On offer is the chance to work in an interesting role within a small, close-knit and friendly company who will provide you with ongoing internal training & development to progress your skills within all aspects of the position. Alongside offering an excellent salary & unrivalled holiday allowance with full Christmas shutdown you will be a vital & integral member of a successful team & company. This well-established Engineering company have an excellent reputation in their field for their product lines & the exceptional levels of service they provide & as such they work with loyal clients nationwide. In this role you will take responsibility for all aspects of office administration, and training will be provided across all areas where required, to enable you to become a task expert in office administration & co-ordination. Daily tasks to include but not limited to - answering the phone and dealing with customer questions & enquiries, ordering office supplies, holiday charts, organising training courses & travel plans, delivery notes, invoicing, purchase orders, customer payments, credit card reconciliation, data entry & helping with ISO accreditation paperwork. This role would suit an organised & passionate Office Administrator looking for a varied and interesting role where you will need to be flexible in your approach to complete a range of tasks as part of a small & dedicated team in a fantastic work environment, with a company who has a great reputation for developing their loyal & dedicated employees. The Role: Responsible for overall office Administration & Coordination (training given where needed) Dealing with customers and suppliers over the phone, solving any queries & enquiries Ordering of office supplies, delivery notes, holiday rotas, reconciliation of credit cards, travel, organising training courses, uniforms etc Managing work orders, supplier invoices, receipts, purchase orders, credit control, invoicing, delivery notes, data entry, supporting ISO Accreditations The Person: Previous experience within a similar role of office administration & coordination & looking for a varied & interesting position where you will need to be flexible to complete all tasks required as part of a close-knit team Looking for internal training office administration, financial processes & quality accreditations etc to become a task expert in all areas of the role Excellent communication & customer service skills, calm under pressure, able to muti task & high attention to detail Job reference - RTR (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator: Accurately process orders on a bespoke system. Manage customer calls and e-mails in a professional and friendly manner. Chase information from customers as required. Liaise with production in relation to order progress. Work effectively in a busy manufacturing office. environment. Candidate: The successfully appointed Customer Service Administrator will have: Excellent customer service skills. Excellent attention to detail. The ability to work productively in a busy office environment. IT literate. Additional skills/job titles: Customer service Advisor, Sales Administrator, Admin Assistant, Order Processor Note : If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career. To Apply: This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position. CWOIND01

Administrator This is a temporary contract until July 2026 Location: Portsmouth Salary: £25350 pro rata Contract: Full-Time, Hours: Monday-Friday, 37.5 hours (flexibility between 8am-6pm) Dynamite Recruitment is delighted to be working in partnership with a leading organisation based in Portsmouth, currently seeking an experienced Administrator to join their thriving operations team on a temporary basis. There may be possibilities for something more permanent, but this can't be guaranteed at this stage. About the Role: As an Administrator, you'll play a key role in a fast-paced, supportive operations environment. You'll be responsible for handling a variety of administrative tasks to support internal teams and ensure top-level service delivery. Key Responsibilities: Liaising with internal departments to resolve customer queries (via email) Accurately processing and updating records in internal systems Handling highly important documentation requests and cross-referencing with online data Processing fines via legal and external platforms Managing email inboxes and responding appropriately Sending reminder letters using internal diary systems Uploading correct motor insurance documentation Taking internal calls where needed and providing admin support as needed Scanning and uploading compliance documents What We're Looking For: Proven experience in an administrative role Strong attention to detail and accuracy Comfortable working with processes and systems Ability to manage a busy and varied workload Adaptable, flexible, and able to multitask Deadline-driven and organised If this sounds like your next challenge, submit your CV ASAP or contact Fran Curtis at Dynamite Recruitment for more information.

Arc Recruitment are proud to be recruiting on behalf of our client, a well-established organisation delivering vital energy advice services across the region. This is a rewarding opportunity for a customer-focused and organised Advice Administrator to support the operational delivery of a Mobile Advice Centre (MAC), providing tailored energy efficiency advice to households particularly those in vulnerable circumstances. The Role You will deliver in-depth, practical energy advice both face-to-face (via the Mobile Advice Centre van) and over the phone. When events are not scheduled, you ll complete administrative duties and advice calls to support service delivery. Key duties include: Conducting comprehensive assessments of customer needs Providing tailored energy efficiency advice (behaviour change, low-cost measures, heating systems, insulation, tariff switching) Supporting customers to access national and regional funding schemes Referring households for income maximisation and additional financial support Recording outcomes and customer interactions on CRM systems Working towards monthly KPIs (productivity, conversion rates, quality standards) Supporting reporting requirements and contract performance You will also engage with stakeholders at events and help identify partnership opportunities to expand service reach. About You We re looking for someone who is: Experienced in customer service, advice provision, or support roles Confident communicating with a wide range of people, including vulnerable customers Organised, detail-focused and confident using IT systems Comfortable working towards KPIs and performance targets Able to manage competing priorities and adapt to change A strong team player with a proactive approach Experience or knowledge of energy efficiency, fuel poverty, or income maximisation services would be highly desirable, though training can be provided. Essential Requirements Full UK Driving Licence (no endorsements) Confident driving a large van (Peugeot Boxer Floor Cab) Access to your own vehicle for travel between sites (mileage reimbursed) Ability to commute to Elland depot Why Apply? This role offers the opportunity to make a genuine difference helping households reduce energy costs, access funding, and improve their overall wellbeing. You ll be part of a small, supportive team delivering measurable social impact across the region. If you re passionate about supporting communities and delivering high-quality advice services, we d love to hear from you. Apply today or contact Arc Recruitment for more information.

Major Recruitment have an exciting and rare opportunity available for an experienced Warehouse and Logistics Controller for a well established long standing client in Leeds, experience essential. Our client is one of the UK's leading independent flexible packaging manufacturers, with a proud heritage dating back to 1852 and continuing family ownership across six generations. Operating from state-of-the-art facilities in Leeds, they design and manufacture innovative, high-quality flexible packaging solutions for a wide range of markets (such as snacks, frozen and chilled foods), home textiles, tissue products, and other consumer goods. Specialising in bespoke printed packaging, bags, pouches, films, and laminated solutions, our client works in close partnership with major UK and European brands to deliver tailored, high-performance, and sustainable packaging. What's in it for you? Competitive Salary: 28,000 - 30,000 per annum (depending on experience) Monday to Friday, 07:30-16:00 - no weekend working Clear opportunities for progression and long-term growth Immediate Start: Available for the right candidate On-site canteen facilities Company pension scheme Cycle to Work scheme Health and wellbeing programme Company sick pay Staff store discounts The Opportunity We are seeking a proactive and highly organised Warehouse & Logistics Administrator to join our clients dynamic and collaborative team. This is a key operational role, supporting the effective flow of goods from production through to dispatch, while helping maintain exceptional internal and external customer service standards. You will play a vital role in supporting warehouse management, improving processes, and contributing to the continued growth and success of the business. Role Summary To provide professional, efficient administrative and people-management support to the warehouse management team, ensuring excellence in customer service and operational performance. You will support the management of the finished goods pipeline, coordinating movements between sites and ensuring accuracy, compliance, and efficiency. Key Responsibilities Administer booking-in and dispatch processes Conduct weekly and monthly stock checks Investigate and resolve stock discrepancies Coordinate with third-party transport providers Monitor inbound and outbound delivery schedules Manage and maintain documentation in line with ISO and FSC requirements Oversee daily inventory checks Collect and analyse data for KPI reporting Liaise with ordering teams for PPE supplies Arrange waste collections Support return-to-work processes and investigation interviews Complete daily and weekly operational reports Attend and contribute to team meetings Deliver verbal and written shift handovers Carry out racking inspections (training provided) Complete near-miss and safety reporting Promote and maintain a safe working environment Actively support continuous improvement, quality, and customer satisfaction Skills, Experience & Attributes Essential / Desirable Experience Inventory or stock control experience (preferred) Previous leadership or supervisory experience Experience working with internal and external stakeholders Core Competencies Excellent written and verbal communication skills Strong organisational and time-management abilities High level of accuracy and attention to detail Analytical and problem-solving mindset Proactive and solution-focused approach Ability to work independently and within large teams Flexibility in a fast-paced, changing environment Strong IT skills, including Excel and Word Ability to work under pressure and to deadlines Personal Attributes Positive work ethic and "can-do" attitude Enthusiastic, committed, and adaptable Strong teamwork and collaboration skills Willingness to learn and develop professionally High standards in: Health & Safety Quality and hygiene Environmental awareness Why Join? This is an excellent opportunity to join a well-established, forward-thinking organisation that values professionalism, innovation, and continuous improvement. You will be part of a supportive and high-energy team, with opportunities for development and long-term career progression. If you are passionate about logistics excellence, customer service, and working in a high-performing manufacturing environment, we would love to hear from you. Please do not apply if you dont have experience in a similar role, they require someone with experience within warehouse and logistics admin. Please apply with an up to date CV, If shortlisted, we'll be in touch within 2 working days. Please do not call the office, applications will only be considered by applying online. INDMG

Human Resources Administrator: Sheffield - 25,000 W Talent are delighted to be supporting a well-established manufacturing business in the recruitment of a Human Resources Administrator for their Hillsborough site in Sheffield. This is an excellent opportunity to join a supportive HR team where you will play a key role in ensuring the smooth running of day-to-day HR administration and supporting the employee lifecycle across the business. This role offers the opportunity to develop your HR career within a professional and collaborative environment, gaining exposure to a wide range of HR processes including recruitment, onboarding, employee records management, and HR systems. Role Overview The Human Resources Administrator will provide essential administrative support to the Human Resources department, helping to ensure the effective management of employee records, HR systems, and people processes across the site. Working closely with the Human Resources Manager, you will support key HR activities including recruitment administration, employee onboarding and offboarding, absence reporting, and maintaining accurate HR records and systems. Key Responsibilities Maintain and update employee records, HR databases, and personnel files ensuring accuracy and compliance. Maintain and update the company skills matrix. Ensure employee files and documentation are maintained in line with company procedures and data protection standards. Provide administrative support for absence management processes. Produce absence reports and support the HR team with monitoring attendance trends. Assist with recruitment activities including posting job advertisements, scheduling interviews, and communicating with candidates. Prepare employment contracts, offer letters, and supporting HR documentation. Coordinate employee onboarding and offboarding processes to ensure a smooth employee experience. Update and maintain the company Staff Communications Tunnel with relevant updates and information. Provide general administrative support to the HR department. Assist with HR projects and initiatives as required. Key Requirements Qualification in Human Resources, Business Administration, or a related discipline, or relevant experience in a HR or administrative role. Previous experience working in HR administration, support services, or customer-facing administrative roles. Excellent written and verbal communication skills. Strong administrative and organisational skills. High attention to detail. Strong time management and prioritisation ability. Proficient in Microsoft Office packages. Ability to handle confidential information with professionalism and discretion. Strong teamwork and collaboration skills. Salary & Benefits Salary & Benefits: The role offers a competitive salary of 25,000 and will be located in Sheffield. Working hours are Monday to Friday, office based, with competitive annual leave plus bank holidays. Employees will also benefit from a company pension scheme and the opportunity for career development within a growing HR function. Apply today or contact W Talent for further information about this opportunity to join a growing business and develop your career within Human Resources.

Customer Service & Sales Order Administrator Banbury £26,500 + benefits Monday Friday 9:00am 5:00pm (30-minute lunch) We are working with a well-established and growing business in Banbury looking to recruit a Customer Service & Sales Order Administrator to join their friendly and busy office team. This role would suit someone who enjoys working with customers, keeping things organised, and ensuring orders move smoothly from enquiry through to delivery. It s a varied position where you ll be the link between customers, sales, and internal teams. The Customer Service & Sales Order Administrator Role You ll play a key part in supporting the day-to-day running of the office, ensuring customers receive a professional and efficient service. Your responsibilities will include: Handling customer enquiries via phone and email Managing a shared inbox and responding to customer requests Preparing sales quotations and processing customer orders Creating and managing purchase orders Monitoring stock levels and placing stock orders when required Making outbound calls to follow up enquiries and identify opportunities Supporting colleagues across the business with general administrative tasks Ensuring all orders and customer information are processed accurately and efficiently About You You will already have experience working in a customer service, sales support, or order processing role and be comfortable working in a busy office environment. We re looking for someone who is: Friendly, professional, and confident on the telephone Highly organised with excellent attention to detail Comfortable managing multiple tasks and priorities Proactive and willing to support colleagues when needed Confident using Microsoft Office (Outlook, Excel, Word) and ideally ERP/CRM systems You will also have GCSEs (Grade C / 4 or above) in English and Maths. If you re looking for a varied office role where you can build strong relationships with customers and play an important part in a busy team, we would love to hear from you. INDH

Property Sales Administrator - Wigan My client is closely aligned to the legal sector, and they provide a range of property management and property auction sales services. They are looking to enhance their team with a property sales administrator who can undertake the following tasks: Preparation of property particulars prior to auction. Answer client/customer enquiries by phone and email. Working with solicitors, vendors and other third parties pre auction, to ensure all necessary documents/information are attained for the property auction. Scheduling and arrangement of photography, EPC and open days with relevant parties. Listing properties for sale on all relevant marketing platforms. Verification of buyers using appropriate software. Handling the day to day prospective buyer queries relating to auction listings. Preparing and issuing of the memorandum of sale post auction. Updating relevant systems and the monitoring/tracking of the conveyancing process to ensure a timely completion. Updating solicitors/vendors and buyers during the auction and conveyancing process. Assist occasionally with property management related tasks. Assist management with the programming of future property listings. Other ad hoc Admin tasks The ideal candidate will have at least 3 years relevant experience and ideally will have some experience of working within either the property management/property sales sector or the legal sector. Conveyancing related experience would be particularly of interest. Applicants must have strong communication skills and will also have an impeccable attendance and punctuality record. This is a great opportunity and salary is dependent upon experience. Apply now for more details.

JOB DESCRIPTION JOB TITLE: Transport Shift Manager working for a large Nationwide premium electrical retailer specialising in the sale and delivery of major domestic appliances and televisions throughout the UK. LOCATION: Leicester RESPONSIBLE TO: Installation and Transport Manager PAY: 38,000 + discretionary bonus MAIN PURPOSE OF THE JOB: This position will be responsible for the daily running of the Transport Operations. Managing all resource provided to them with diligence. Leading by example in all aspects of Health and Safety. Working with all departments to resolve queries and give support to enable the growth of the company. SPECIFIC DUTIES WILL INCLUDE: Reporting to the Installation and Transport Manager, you will be responsible for ensuring the day-to-day running of the Transport function. - Coach and Mentor of all Senior Drivers, Drivers, Transport Administrator and other team members in their daily duties and responsibilities. - Management of agreed transport metrics including regular reporting and communications. - Ensure the safe operation of domestic transport through the demonstration of a Health and Safety focused mindset. - Fully utilise the Transport Management systems, telematic systems and other business provided software to gain optimal efficiency through optimization and automation of tasks. - Create improvements in the customer experience through the service focused execution of standardized processes, communications, resolutions, and internal SLA's. - Focus on development and mentoring of driver teams across all shifts. - Be a leader and promoter of driver wellbeing within the business. The driver team are the face of our service and we must fully enable them to delight our customers. This will require effective use of praise & recognition alongside performance management and disciplinary processes. - Oversee the administration of the function. - Lead and develop all team members under your remit to upskill across all functions. - Run a shift with 68 Drivers - Average daily deliveries of 560 a day, but can be up to 1000 at peak PERSON SPECIFICATION - National CPC Holder (Desirable) - Proven work experience as a Shift Manager or similar role. - Experienced in planning and optimising daily van delivery routes to ensure timely and efficient transportation of goods - Extensive routing skills ideally using the MaxOptra platform - Tachograph driven - Excellent organisation skills. - Knowledge and experience of Standard Operating Practices and Safe Systems of work for the function. - Highly motivated and results oriented. - Ability to collaborate and influence people. - Understanding of key transport processes. Working a 12 hour shift 4 on 4 off

Arc Recruitment are proud to be recruiting on behalf of our client, a well-established organisation delivering vital energy advice services across the region. This is a rewarding opportunity for a customer-focused and organised Advice Administrator to support the operational delivery of a Mobile Advice Centre (MAC), providing tailored energy efficiency advice to households particularly those in vulnerable circumstances. The Role You will deliver in-depth, practical energy advice both face-to-face (via the Mobile Advice Centre van) and over the phone. When events are not scheduled, you ll complete administrative duties and advice calls to support service delivery. Key duties include: Conducting comprehensive assessments of customer needs Providing tailored energy efficiency advice (behaviour change, low-cost measures, heating systems, insulation, tariff switching) Supporting customers to access national and regional funding schemes Referring households for income maximisation and additional financial support Recording outcomes and customer interactions on CRM systems Working towards monthly KPIs (productivity, conversion rates, quality standards) Supporting reporting requirements and contract performance You will also engage with stakeholders at events and help identify partnership opportunities to expand service reach. About You We re looking for someone who is: Experienced in customer service, advice provision, or support roles Confident communicating with a wide range of people, including vulnerable customers Organised, detail-focused and confident using IT systems Comfortable working towards KPIs and performance targets Able to manage competing priorities and adapt to change A strong team player with a proactive approach Experience or knowledge of energy efficiency, fuel poverty, or income maximisation services would be highly desirable, though training can be provided. Essential Requirements Full UK Driving Licence (no endorsements) Confident driving a large van (Peugeot Boxer Floor Cab) Access to your own vehicle for travel between sites (mileage reimbursed) Ability to commute to Elland depot Why Apply? This role offers the opportunity to make a genuine difference helping households reduce energy costs, access funding, and improve their overall wellbeing. You ll be part of a small, supportive team delivering measurable social impact across the region. If you re passionate about supporting communities and delivering high-quality advice services, we d love to hear from you. Apply today or contact Arc Recruitment for more information.

Job title: Sales/Supply Representative Starting salary: 26,000 - 28,500 dependant on experience Location: Central Sutton Hybrid 4/1 (4 days in the office and 1 at home) Travel Bonus (non-contractual) - If you drive: Paid parking pass or if you don't drive: Annual travel allowance of 500 (paid monthly 41.67) Looking for Your Next Step in Customer Service? Do you have experience working in a fast-paced customer service environment? Are you passionate about delivering outstanding support and building lasting relationships? If you're ready to join a well-established, respected brand that values your growth and offers real opportunities for development - look no further! Our client isn't just offering a job - they are offering a career path where your skills, initiative, and team spirit will be recognised and rewarded. Your key responsibilities will include: Liaising with customers on all enquiries Receiving orders via telephone and email Order processing Preparing quotes in line with guide pricing Ensuring orders are delivered on time and advising customers on any potential delays Providing support to the Sales team Investigating and resolving invoice queries and liaise with accounts to ensure that no invoices are outstanding Other ad hoc duties The ideal candidate will embody the following qualities: Exceptional Communication Skills - You'll be confident and articulate in both verbal and written communication. Whether you're speaking with customers and suppliers or crafting professional emails, your ability to listen, understand, and respond effectively is key. Resilience and Multitasking Ability - it is a fast-paced environment where no two days are the same. You'll thrive under pressure, manage multiple tasks efficiently, and adapt quickly to changing priorities and challenges. Proactive and Positive Attitude - We value initiative and a hands-on approach. A "can-do" mindset, combined with common sense and a willingness to support the wider team, will take you far. Strong Team Ethic - Collaboration is central to our success. You'll be a reliable team player, ready to lend a hand and contribute to shared goals. High Numerical Competence - Comfort with numbers is essential. You'll be working with quotes, orders, reports, and spreadsheets, so spotting discrepancies and handling percentages should come naturally. Solid IT Proficiency - Whilst you will receive training on the internal systems, you should already be confident using Microsoft Word and Excel, and capable of producing clear, professional emails and documents. Educational Background - A minimum of GCSE (or equivalent) grade C or grade 4/5 in Maths and English is required. Great company benefits to name a few : Generous discretionary annual bonus scheme, 25 days holiday + bank holidays, additional leave including birthdays, moving home, Generous pension, refreshments provided ie fresh fruit, onsite yoga and physiotherapy plus company wide social events. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location : Dartford Contract Type : Temporary with the potential for a permanent role Hourly Rate : 12.71 - 14.00 per hour Working Pattern : Full Time either 7.00am - 4.00pm / 8.00am - 5.00pm Monday (40 hours per week), You choose your shift pattern for that work/life balance Start : ASAP Are you a confident and dedicated individual looking to make a difference in the service industry? We have the perfect opportunity for you! Our client's team is on the lookout for a Customer Service Administrator who is ready to bring their A-game and help deliver exceptional service to their valued clients. What You'll Do : As a Customer Service Administrator, you'll play a vital role in ensuring customers receive the best support possible. Responding to customer inquiries via phone and email Scheduling repairs and booking appointments Updating a central portal with progress of jobs Maintaining accurate records and documentation Collaborating with team members What We're Looking For : Enthusiastic and customer-focused. Detail-oriented with excellent organisational skills. A great communicator with a positive attitude. Proficient in using computers and customer service software. Able to work full-time in a fast-paced environment. Why Join Us? Free Parking Weekly Pay Employee Discounts Wellbeing Support 28 days+ annual leave Access to free eyecare vouchers Temp of the Month awards Ready to Make a Difference? If you are excited about this opportunity and meet the qualifications, we would love to hear from you! Apply now and step into a role where your contributions truly matter. Join us in creating memorable experiences for our customers while growing your career in a supportive environment. To Apply: Send your CV and a brief cover letter to your email address today! Don't miss out on being part of a team that values dedication and passion. We can't wait to meet you! Note: This is a temporary position based in Dartford. Please ensure you are available for full-time work before applying. Let's make every customer interaction a delightful experience! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Office Manager Location: Kendal Join our client, a dynamic organisation dedicated to delivering exceptional service to both staff and clients. As the Office Manager, you will lead the Business Support team to ensure a professional, high-quality service, helping fee earners achieve their annual business goals through effective administration and customer care. Key Responsibilities: Customer Service Excellence: - Deliver consistent, high-quality customer service to all staff and clients. - Develop and maintain effective working relationships with colleagues and external partners. Office Systems Management: - organise, operate, and update both manual and computerised office systems, adhering to best practises. - Recruit and manage administration staff, ensuring their development aligns with organisational goals. Compliance and Policy Management: - Collaborate with the Managing Director and HR Director to maintain up-to-date policies and procedures in line with legislation. Financial Administration: - Support the Group practise Manager in maintaining accurate financial records, managing sales and purchase ledgers. - Ensure timely payments to suppliers and maintain the office petty cash account. Marketing and Communication: - Provide necessary information to the Business Development Manager and external consultants. - Maintain the client database, assisting with marketing activities and events. General Office Management: - Provide efficient secretarial services, managing correspondence and documentation. - Liaise with suppliers and manage procurement of office materials. Staff Management: - Oversee the Administrator's performance, ensuring high-quality service delivery. - Equip staff with tools and knowledge for effective service continuity. Essential Qualifications: Extensive experience in general office administration. Proven supervisory/management experience in an administrative role. Proficient in Microsoft Office and relevant SAGE applications. Strong communication skills, both oral and written. Experience with database management and working with figures. Experience in organising events and seminars. Educated to A level or degree standard. Personal Attributes: Highly organised with excellent time management skills. Flexible and adaptable to changing priorities. Strong team player with a positive, service-oriented attitude. Proactive, assertive, and capable of influencing best practises. Calm under pressure and highly motivated to empower others. What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and development. A chance to make a tangible impact within the organisation. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Support Administrator Monday to Thursday, 9 30; Friday, 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays. G-Force Communications Ltd is a Business Communications and Fleet Vehicle Solutions specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are keen to secure an organised, pro-active individual to ensure the smooth coordination and fulfilment of engineering orders. The Role As Sales Support Administrator you will be responsible for fulfilling Customer Orders requiring engineering work. This includes loading jobs onto the system, liaising with sub-contractors and customers to both book appointments and ensure the work is completed correctly on the day. You will act as a key point of contact to ensure smooth communication between customers, Engineers, and internal teams, delivering a high level of service throughout the process. Responsibilities: Loading jobs onto the booking system. Liaising with customers / Engineers to get each job booked into the diary. Confirming job details with the customer. Updating internal systems. Managing last minute changes and notifying the accounts department of any cancellation charges. Speaking with the Engineers to complete each job before they leave site. Project managing orders with multiple engineering jobs. Reconciling Engineer invoices to ensure they are the correct cost, and the work has been completed. Onboarding new Engineers and ensuring all required documentation is received and kept up to date. Experience: Experience working in a similar role is preferred. Able to learn new processes and systems as well as absorb information quickly. A high work ethic and an energetic, methodical approach to work. Excellent organisational skills with a keen focus on attention to detail. Excellent communication skills, both verbal and written. Able to work on your own initiative and see things through. Competent in prioritising workloads. Experience with using CRM systems (Salesforce). Although industry knowledge is desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative. Hours: Monday to Thursday, 9 30 Friday, 9 30 Salary will be £25,000 per annum with 20 days holiday, rising to 25, plus Bank Holidays.