Import/ Export Supervisor

Our client is a world-class aerospace material supplier, providing a comprehensive range of products tailored for the Aviation Maintenance, Repair, and Overhaul (MRO) sector. With rapid growth driven by recent investment, they are expanding their team and seeking an Import/ Export Supervisor to join their modern, state-of-the-art office and warehouse facility local to St Albans, Hertfordshire.

What s on Offer

• An opportunity to join a well respected and rapidly expanding materials supplier for the Aerospace industry
• Competitive Salary, dependant on skills & experience
• Working hours will be on a rotational basis: 7:00am 3:00pm, 8:30am 5:00pm, 9:30am 6:00pm, and 10:30am 7:00pm with potential for AOG (out of hours) working pattern.
• 22 days annual leave plus bank holidays (increases with service: +1 day at years 3, 5, and 7)
• Hybrid working 1 day per week from home after probation
• EV car scheme available post-probation and Onsite parking
• Recommend a friend scheme £1,000 after successful referral passes probation
• Quarterly team dinners, summer activity, and Christmas party
• Enhanced parental leave (2 weeks at full pay for both maternity and paternity) with Life assurance at 2x base salary (following 3 months of service)

The Role

The Import Export Supervisor oversees the logistics operations within the company, ensuring the timely and efficient delivery of orders. This role focuses on coordinating transportation, warehousing, while ensuring compliance with safety and environmental regulations related to the handling of orders.

The Import Export Supervisor is responsible for supervising a team of 8 staff members and maintaining smooth and compliant operations across all logistics functions supporting and liaising with other departments (i.e.: sales, warehouse, procurement).

Key Responsibilities

• Oversee day-to-day logistics operations, including outbound / inbound shipment process management.
• Supervise logistics staff, ensuring productivity and adherence to safety standards.
• Ensure timely delivery of orders to customers as per delivery schedules especially for DAP, DDP, DDU and consignment orders.
• Coordinate and manage transportation activities, both in-house and through third-party providers (e.g., freight forwarders, trucking companies).
• Monitor and report on the status of incoming and outgoing shipments to ensure orders are delivered efficiently.
• Implement best practices for optimize workflow process and reduce downtime.
• Ensure accurate record-keeping of all incoming and outgoing orders and assist with monthly or quarterly audits.
• Conduct safety training for the logistics team to maintain compliance with safety regulations and company policies.
• Ensure accurate and complete documentation for hazardous materials shipping, including compliance with Dangerous Goods (DG) regulations, SDS (Safety Data Sheets), and other shipping requirements.
• Maintain accurate records of shipping manifests, and shipment tracking.
• Prepare and manage reports on logistics performance, delivery metrics, and operational costs.
• Identify and implement process improvements to enhance the efficiently of logistics and warehouse operations.
• Collaborate with other departments, such as purchasing, sales, and warehouse, to align logistics operations with the broader company goals.
• Analyse and resolve logistics issues or delays and take corrective actions as necessary to maintain high customer satisfaction levels.
• Interact with customers and suppliers as required to resolve shipment issues, answer inquiries, or provide status updates.
• Assist Logistics manager in expansion goals, timelines, and KPIs, ensuring alignment with the company s overall business objectives.

Candidate Requirements

• Strong understanding Dangerous Goods, Global shipping, import/ export customs regulations, custom tariff codes, 3PL logistics.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities along with problem-solving and critical-thinking skills.
• Attention to detail and accuracy in record-keeping, especially for compliance-related documentation.
• Preferred - Certification in Dangerous Goods Handling (e.g., IATA, IMDG).

Apply today to join a respected aerospace materials provider and take the next step in your career.

For more details, please contact Willis Global a leading Recruitment Consultancy for the Aviation & Aerospace sector.