1725 jobs found

Permanent / Training Coordinator / Full Time / Monday to Friday / Liverpool City Centre / Hybrid Your new company My client, an award-winning financial services organisation based in the heart of Liverpool's business quarter, is seeking a professional Training Coordinator to join their team on a permanent basis. Working from contemporary offices with excellent transport links in and out of the city, you will be joining a forward-thinking team that value your input. Your new role The position is offered full time Monday to Friday, working hours from 09.00am until 17.30pm with an earlier finish on a Friday. There is also a hybrid model in place, working from home on Mondays and Fridays. The Training Coordinator plays a critical role in shaping the capability, confidence, and performance of staff. This role blends traditional training delivery with digital learning design, administration of course and exemplary service to internal customers.Some of your duties will include but not limited to Deliver a modern, engaging induction experience for new starters Coordinate with HR, Team Managers and SMEs to ensure onboarding is consistent, up to-date, and aligned with role expectations. Build strong relationships with SMEs across the business Engage external partners such as brokers and dealerships where training impacts external customer experience Work with individuals and teams to assess learning progress and reinforce capability.Support continuous improvement initiatives by simplifying complex processes and embedding best practice into training.Partner with Team Managers to build targeted development plans that reduce repeat errors.Provide structured training on core systems (Dynamics, LeaseSoft, MIDOS, Resistant AI, etc.), products and processes.Create high quality digital learning content, including video modules, OneNote learning guides, assessments, and scenario-based exercises. Lead the rollout and ongoing improvement of Copilot training across the business, supporting colleagues in adopting AI assisted workflows. Maintain and continuously improve all product, process, and system training materials in accessible, interactive formats. What you'll need to succeed Strong understanding of financial products and operational processes Excellent communication style verbally and electronically Ability to present complex information clearly and simply Highly organised with strong planning, coordination, and time management skills. Skilled in digital content creation: PowerPoint, OneNote, video tools, Forms, SharePoint, Power Apps. Strong analytical mindset with experience using data to identify trends, training needs, and opportunities for improvement What you'll get in return Great city centre location with superb transport links Contemporary offices Hybrid working Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Customer Due Diligence Administrator Role: Customer Due Diligence AdministratorDivision: Mercedes-Benz Financial Services Duration: 2nd March - 26th June 2026 initially Basic pay rate: £12.51 per hour Hours: Monday - Friday 08:30 - 17:00 with a 1-hour lunch break Location: 3 days in Tongwell, 2 days from home Your New Role: In this role, you will be responsible for managing inbound customer due diligence submissions from the dealer network, assessing quality and ensuring that all submitted information is of a high standard. Aligning with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations and internal policies. Migrating the information into our CRM system to allow the case to be worked by an Analyst. CDD submission management: Review and asses the email submission, ensuring quality is of an appropriate standard and all relevant documents are received. Email management: Respond to any email submissions where quality or missing documents are identified to ensure an efficient processing time is achieved. Service Request Creation: Create Service Requests in the Oracle system and upload supplied documentation (ID and pro forma) for the Analyst to work the case. Where possible, create Service Requests for future planned vehicle handovers to give clear forecasting and insight into future activity. Management Support: Support with regular updates and feedback on the quality and performance of submissions. What You'll Need to Succeed: • Ideally a minimum of 1 years experience in an admin-based role • Excellent attention to detail with both analytical and problem-solving skills • Strong communication skills, both written and verbal, with the ability to present findings clearly and concisely • Team player, able to collaborate with team members and wider colleagues across the business What You'll Receive in Return: • Opportunity: Work with a leading automotive brand. • Modern Facilities: The recently refurbished headquarters in Tongwell, Milton Keynes, offer amenities such as an onsite cafe, hot desks, and free parking. • Technology: Contingent workers receive their own laptop. • Hybrid Working: Enjoy a balance of working from home (3 days a week) and office-based work (2 days a week, Monday to Friday). • Silent Room: A dedicated space in the Tongwell office for prayer or reflection. • Long-Term Career Progression: Potential for permanent roles. #

Permanent / Complaints Handler Financial Services / Liverpool City Centre / Full Time / Hybrid Your new company My client is an award-winning financial services organisation based in the heart of Liverpool's business quarter. They are seeking a professional complaints hander to join their team on a permanent basis. Working from contemporary offices, with excellent transport links, you will be joining a friendly and supportive team who offer progression. Your new role The position is offered full time Monday to Friday. A hybrid model is also in place with Monday and Friday being your home days. Hours of work are 09.00am until 17.30pm. The main purpose of this position is to be responsible for the logging and investigation of all new complaints, ensuring compliance with policy and regulatory requirements. Some of your duties will include but not limited to Work closely with the Complaints, Quality Assurance Officers and Team Manager to ensure a seamless complaints process is in place. Provide information as and when required to contribute towards comprehensive reports to support investigations and suggested final responses Liaise with dealers/ broker partners, customers, field staff, third-party finance partners in order to investigate complaint points raised.Providing a first-class service to both internal and external customers at all times Dealing with all administration Updating systems with detailed and correct information What you'll need to succeed Proven history in a complaint handing position, ideally within financial services Excellent communication skills both written and verbal Well presented with a passion for going that extra mile. Strong attention to detail Articulate with an inquisitive mindset What you'll get in return Competitive salary at between £27,000 and £29,000 per annum Great city centre location Contemporary offices Friendly and supporting team Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Senior Operations Manager Senior Operations Manager Circa £70,000 - negotiable based on experience, with an annual bonus. Leeds Your new role Hays are supporting a growing national business with an office based in Leeds. They are looking for a dynamic Senior Operations Manager to lead end to end operational delivery, optimise processes, and drive a high performance culture across a fast growing, technology enabled organisation. This role oversees the day to day running of the Operations Centre and is responsible for people leadership, service performance, compliance, and continuous improvement. Key Responsibilities; Lead multi disciplinary teams across functions such as customer service, finance administration, auditing, data analysis, design, retention and new business. Drive measurable performance improvements through KPIs, coaching frameworks, and structured scorecards. Enhance customer experience outcomes (e.g. satisfaction, retention, first contact resolution) while balancing efficiency and service quality. Deliver accurate and insightful reporting to senior leadership and implement action plans that drive continuous improvement. Support the evolution of operational technology including CRM, telephony, digital communication tools, QA systems, analytics platforms and reporting dashboards. Act as the bridge between operational teams and cross functional partners, including Customer Experience, L&D and recruitment. Coordinate internal and external audits, ensuring adherence to policies, procedures and regulatory frameworks. Manage end to end operational workflows, driving process efficiency, automation, and scalable workflows. Lead operational readiness for onboarding new clients and ensure infrastructure and processes evolve in line with business growth. Collaborate with strategic account teams to ensure delivery meets client expectations and performance targets. Oversee successful rollout of new technology and system integrations, ensuring smooth implementation and operational handover. Ensure compliance with all relevant regulatory requirements, including data protection and operational governance. Maintain strong relationships with external legal partners and provide operational support on escalations and compliance queries. Manage relationships with third party partners and ensure service levels and performance commitments are met. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

We are currently working with a highly reputable client who are seeking 2 friendly, well represented Meet and Greet Receptionist for a 1 week placement at an Exhibition in Faringdon. The role will be Monday - Friday 11:30am - 16:30pm. The pay rate will be £13.21ph. (STARTING MONDAY 23rd FEBRUARY) The role will include; - Greeting the customers and showing them through to the exhibition - Answering any questions regarding parking etc - Having a positive and welcoming attitude The perfect candidate; - Friendly - Well presented - Confident face to face communication skills - Strong customer service skills Please apply today for immediate consideration Axiom Personnel is acting as an employment business in relation to this vacancy.

Assistant Property Manager Central London Up to £45,000 per annum Monday to Friday, 9:00am 5:30pm Role Overview: This role supports the day-to-day management of a high-profile, mixed-use estate within a dynamic urban environment. As an Assistant Property Manager, you will act as a key point of contact for occupiers and service partners, helping to ensure the estate is welcoming, safe, compliant, and professionally managed. You will work closely with the Property Manager to deliver excellent customer service, maintain strong stakeholder relationships, and support the smooth operation of property management activities. The role combines administrative rigour with hands-on engagement across compliance, ESG, finance, and occupier liaison. Key Responsibilities: Customer Service & Stakeholder Engagement: Act as a professional ambassador for the estate, demonstrating high standards of conduct and service at all times Build and maintain strong working relationships with occupiers, service partners, and internal teams Serve as a primary point of contact for property-related queries when the Property Manager is unavailable Support clear, consistent communication with occupiers regarding building matters and operational updates Property Operations & Administration: Provide day-to-day support to the Property Manager across all aspects of property management Ensure property records, systems, and databases are accurately maintained and kept up to date Take meeting minutes, track actions, and ensure follow-ups are completed within agreed timescales Ensure occupier handbooks, processes, and procedures are current and adhered to Compliance & Risk Management: Maintain compliance documentation and monitor statutory inspections and audits Schedule inspections and ensure follow-up actions are completed within required timeframes Monitor compliance and service performance systems to ensure standards are met Support contractor management, including escorting contractors, auditors, and insurers as required Monitor permits to work, ensuring permits are approved, closed, or rejected appropriately Financial & Commercial Support: Assist with service charge administration, including purchase order creation, invoice processing, and budget tracking Support regular reviews of service charge expenditure and cost control Develop an understanding of service charge budgeting and financial reporting Sustainability & ESG: Support the delivery of environmental, social, and governance (ESG) initiatives across the estate Promote sustainability objectives with occupiers and service partners Assist in embedding ESG principles into operational activities Systems & Helpdesk Oversight: Monitor the helpdesk daily to ensure service requests are actioned and occupiers kept informed Track work progress and follow up on outstanding issues to ensure timely resolution Team Support & Development: Assist with onboarding and induction of new team members Participate in training and professional development opportunities Work collaboratively within the wider estate management team Skills, Knowledge & Experience: Essential: Understanding of commercial property management principles Proven customer service experience in a property or facilities-related environment Strong administrative skills with high attention to detail Confident communicator with excellent interpersonal and written skills Proactive, positive attitude with a willingness to learn and develop Desirable: Experience supporting contract or contractor management Knowledge of service charge processes and budgeting Familiarity with RICS guidance on service charges Experience with permits to work, occupier fit-outs, and landlord works Interest in sustainability and ESG initiatives Basic knowledge of building services, maintenance, and statutory compliance IOSH Managing Safely or NEBOSH General Certificate Technical Skills: High proficiency in Microsoft Office 365 (Outlook, Teams, Excel, Word, SharePoint, OneDrive) Personal Attributes: Professional and measured approach Strong work ethic with the ability to work independently and collaboratively Organised, adaptable, and solutions-focused Committed to delivering high standards of service

Admin Officer: Uxbridge County Court Contract: September 2026 Salary: 15.59 per hour Location: Hayes, West London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a six month duration with a possible extension offering 5 days in office work setting and a London location. (Hayes) Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Are you a competent and committed Administrator who loves to manage all aspects of a busy office, and who loves being a fundamental part of a successful business Are you frustrated because you re not getting the support, flexibility of working hours, or being rewarded appropriately by your present employer Are you highly organised, pride yourself with accuracy and attention to detail, and have a proven ability to follow procedures The successful candidate will possess strong communication skills, both written and verbal, and exceptional customer service strengths. If this sounds like you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on. Our client is a well-established business in South East England that manufacture high-quality dance footwear. They are seeking an enthusiastic and committed Administrative Assistant to manage all areas of office administration, with the ability to work independently, as well as part of a team. This role offers potential progression into Sales Support, Office Administration Specialist, or Customer Service Lead, as the business needs develop. Benefits Our Client Offers: Results-based bonus structure Company pension scheme Flexible working hours Career development opportunities Training and development Team and industry events Good access to local public transport Time off over Christmas Additional holidays for long service Hours and Salary: 3 4 hours per day preferably spread over 4 5 days a week. £13 £15 p/h dependant on experience Key Responsibilities Order and Customer Requests: Handle incoming customer queries related to orders, exchanges, and refunds. Track, record, and process return requests. Follow established processes for refunds and replacements. Provide correct information to customers around shipping time, sizing, or order status. Update order notes within systems to keep customer records current. Administrative and Clerical Support: General office admin. Filing and digital record keeping. Updating spreadsheets and databases. Email inbox monitoring, routing and tagging. Processing and categorising customer communications. Taking messages and delegating escalations. Operational Support: Assist staff members with sales-related admin tasks, and logistical or stock-related admin tasks. Help with packaging, labelling, or scanning orders during busy periods. Unpacking (shelf stacking) and sorting deliveries every four weeks. Returns and Exchange Processing: Receive returned items. Log return data. Check product condition against return reason. Prepare replacement shipments. Process refunds through approved channels. Communicate return outcomes to customers. Customer Service Support: Provide polite and accurate communication. Send confirmation emails and update notifications. Route higher-level enquiries to senior staff. Escalate complaints or sensitive issues to relevant staff. Skills and Competencies: Strong communication and written clarity. Friendly and professional customer manner. High level of accuracy and attention to detail. Ability to follow procedures. Good organisational ability. Proactive attitude. Comfortable using desktop software and online platforms. Able to multitask without losing accuracy. Customer service or retail admin. Office administration. Working with inventory or orders. Experience in a small business environment. Knowledge of social media platforms advantageous. KPIs and Success Measures: Query resolution time. Return / exchange processing time. Accuracy of admin data. Customer satisfaction in responses. Reduction in administrative workload for senior staff. Smoothness of office support. Ability to work independently. If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you! Our client s selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves. They look forward to hearing from you. Don t miss this opportunity. Start your application NOW!

Customer Service Advisor £26,227.50 Newtown Monday - Friday, 8:30am - 5:00pm Permanent This is a fantastic opportunity to join a well-established business offering full training, genuine progression, and a supportive team environment. You'll work with existing customers and incoming enquiries, learning how to provide expert support, resolve queries, and build strong relationships - all within a friendly, close-knit team. What You'll Be Doing: Handling inbound enquiries via phone and email Preparing quotations and providing product/service information Supporting customers with orders, updates, and issue resolution Delivering online and phone-based guidance to help customers get the most from products Building strong relationships with customers to encourage repeat business Using CRM systems to accurately manage customer interactions Working collaboratively with colleagues to ensure excellent service delivery What We're Looking For: A motivated, confident communicator who enjoys helping people Interest in customer service, administration, or client support Comfortable using IT systems (full training provided) Positive attitude with strong attention to detail A proactive, problem-solving mindset What You'll Get: Performance-related bonus + internal rewards Clear career progression into Senior Customer Support or Account Management 25 days holiday + bank holidays (with buy scheme) Enhanced family leave, life assurance & sick pay Discounts on gyms, major brands & insurance Friendly team culture, regular recognition, and company events Additional Skills / Job Titles: Customer Service Advisor, Client Support, Customer Care, Service Administrator, Account Support, Quotations, Customer Relations, Administration. To Apply: Travail Employment Group is operating as an Employment Agency. Once you click to apply for this role, your application will be immediately received by Travail Employment Group. If you have not been contacted within 7 days, unfortunately, you may not have been successful on this occasion, but please feel free to contact us to discuss similar opportunities. All candidates registering will be required to provide proof of identity and evidence of any experience, training, or qualifications considered necessary by our client. CWOIND01

Job Advertisement: Personal Assistant (PA) Are you ready to take your career to the next level? Our client, a leading organisation dedicated to ensuring a safe, affordable, and environmentally sustainable energy supply for consumers, is looking for a talented Personal Assistant (PA) to join their dynamic team in Canary Wharf, London. Start ASAP, pay 19ph, hours Monday-Friday 36 hours per week, duration of the role is until end of March 2026, with the very likely ongoing extension, this is a hybrid working role and you are required to work in the office one day a week. The successful candidate will be required to go through a DBS clearance. As a key player within this vibrant organisation, you will provide essential secretarial and administrative support to 3 Deputy Directors. If you're a proactive organiser who thrives in a fast-paced environment and loves collaborating with others, we want to hear from you! Key Responsibilities: Diary Management: Proactively manage Deputy Directors' diaries, expertly handling clashes and attending diary meetings to set priorities. Collaborative Support: Work closely with teams across the directorate to provide comprehensive logistical and administrative assistance. Team Player: Collaborate with other PAs and EAs, providing cover as needed, ensuring a seamless workflow within the directorate. Key Outputs and Deliverables: Ensure Deputy Directors receive relevant papers and briefings on time, preparing them for meetings and events. Develop and maintain excellent working relationships with colleagues to deliver outstanding service. Contribute as a proactive and approachable team member, supporting team meetings and covering for others as requested. Who You Are: Experience: You have a proven track record in administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Interpersonal Skills: Your excellent networking abilities allow you to communicate effectively with staff and industry contacts at all levels. Self-Starter: You are proactive and capable of working independently, while also being a dedicated team player. Tech-Savvy: You are highly proficient in the MS Office suite, especially OneNote. Essential Criteria: Experience in a fast-paced administrative role. Strong interpersonal and networking skills. Ability to work with minimal supervision. Demonstrated teamwork and collaboration abilities. Ready to Make a Difference? If you are enthusiastic about supporting senior leaders and making an impact in the energy sector, apply today! Join a team that is dedicated to creating innovative energy solutions that benefit customers and the environment alike. Don't miss the opportunity to be part of something meaningful. Apply now and help shape the future of energy! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Entry Level Administrator 21,000 - 25,000 per annum Brentwood, Essex Monday-Thursday, 9am-5:30pm & Friday, 9am- 5pm My client, a successful and friendly business based in Brentwood, is offering an excellent opportunity for a driven individual who is eager to kick start their career! They are currently seeking a dynamic and motivated Entry Level Administrator to join their team on a full-time, permanent basis. As an Entry Level Administrator, you will play a vital role in supporting the smooth operation of the company's administrative tasks. This is an exceptional chance for you to gain hands-on experience and grow professionally within a supportive and collaborative environment. Key Responsibilities: Update information on the company's in-house system, ensuring accuracy. Produce reports utilising Excel, providing valuable insights to support decision-making. Cross-reference information with the database to maintain data integrity. Perform data entry tasks efficiently and with great attention to detail. Respond promptly and professionally to client queries, offering superior customer service. Work towards assigned deadlines and contribute to the achievement of team objectives. Collaborate closely with the data team, fostering effective communication and teamwork. Analyse data, identify anomalies, and liaise with Account Managers and the IT Team to ensure accurate and reliable data for our clients. My client values their employees' well-being and provide a range of attractive benefits including 25 days' holiday, private medical cover, and a pension scheme. Additionally, you'll enjoy a friendly and supportive work environment where progression opportunities are readily available. Qualifications and Skills: Excellent organisational and time management abilities. Proficiency in Microsoft Office suite, particularly Excel. Strong attention to detail and accuracy. Effective communication skills, both written and verbal. Ability to work collaboratively in a team environment. Analytical mindset with the ability to identify and resolve issues. Prior experience in data entry or administration is advantageous but not essential. If you are an enthusiastic individual looking for an amazing opportunity to launch your career, then this role as an Entry Level Administrator is perfect for you! Don't miss the chance to join a fantastic team and take the first step towards a successful future. To apply, please submit your CV outlining your relevant skills and experience. We look forward to hearing from you! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Membership Engagement Administrator We are currently recruiting for a Membership Engagement Administrator to start immediately for 6 months - to maybe Perm This role is hybrid Pay £17-19an hour THE ROLE This role provides a world-class customer service experience to the College s fellows, members, stakeholders and non-members. WHAT WILL YOU BE DOING? Membership Management and Engagement Provide a world-class customer service experience to our membership and other people who contact us Champion the improvement of customer service and satisfaction via the effective handling and logging of all enquiries that are received through multiple channels: phone, multiple inboxes, activities logged on the CRM etc. Have a full understanding of the membership categories, the options to change memberships and the membership engagement touch points throughout the membership journey Provide administrative support for eliciting member feedback and ideas on College work and activities, which will be used to improve future engagement and strategy. This includes administration for the Membership Engagement Panel. Relationships Work to eliminate all processes which do not add value and be willing to suggest areas of improvement regarding membership experience and engagement Clearly communicate updates / handover of tasks as and when required with other team members Regulation and Information Governance Work in a fully compliant way with the Data Protection Act (2018), equality laws and financial statute Understand, keep up-to-date and adhere to BACS regulations ABOUT YOU Proven experience of working in a similar function, such as membership, customer service role, marketing or within a professional membership organisation Experience of data handling, including sensitive data and processing financial payments Experience of using a CRM system Ability to identify issues / problems and come up with proposed solutions Understanding of data protection laws

Great opportunity to join a busy and integral team as a Technical Team Support on an initial 12-month fixed term contract basis. Supporting the effective operation of a Utilities Metering Department. Ensuring the metering database is accurately maintained and kept fully up to date. Monitoring and dealing with customer queries in Jira, responding to email and telephone enquiries accordingly. Providing external customers with updates and updating customer portfolio statuses. Providing remote fault investigation and information around the customers meter queries, escalating the issue if more complex to a different internal team. Processing of orders, overviewing and then arranging the delivery of the electricity/utility meters and ensuring the order is fulfilled. Various administration tasks and looking at information and data which would very much suit an analytical mind. This role would suit a graduate with a high attention to detail, who enjoys working on systems, excel and also enjoys customer interaction via phone and through email communication. You will already possess a minimum of 1-2 years experience working in a commercial office environment. The role offers hybrid working of two days in the office and three days working from home each week. A competitive salary, fantastic training and great company benefits on offer. Skills/experience and attributes: Degree educated Minimum of one year commercial office experience Intermediate level of Word, Excel and Outlook (particularly Excel) Experience of Jira is desirable Strong administrative skills Keen eye for detail Analytical mind Clear and concise communicator, verbal and written Confident with using different computer systems and databases Strong problem-solving skills Professional and friendly nature Some exposure to a commercial office environment would be preferred Good listener Solid customer service experience

Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Customer Support Administrator Location: Nottingham (Hybrid after training) Salary: 28,000 - 30,000 (Pro Rata) Start Date: Immediate / ASAP + Extension Are you an experienced Customer Support Administrator or Order Processing Administrator looking for a stable 6-month contract with a well-established engineering business, which is highly likely to be extended? This is a customer-focused administrative role supporting order processing, handling inbound calls and emails, producing reports, and ensuring smooth day-to-day coordination between customers and internal teams. The Role Handling inbound customer calls and email enquiries Processing customer orders accurately through SAP / ERP systems Providing order updates, delivery information, and resolving basic queries Producing Excel-based reports and emailing updates to clients Managing shared inboxes and maintaining accurate system records Supporting internal teams with general administrative coordination The Person Experience in customer service, order processing, or administrative support Confident dealing with customers over the phone and via email Strong Excel skills (reporting and data handling) SAP experience desirable but not essential Organised, accurate, and comfortable working in a fast-paced environment Must be able to get to an office location in Colwick Industrial Estate (NG4) BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Business Support Officer Location: Hybrid basis, onsite days will be at New Shire Hall, Emery Crescent Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4YE Rate of Pay: 16.35 per hour PAYE Working Hours: Monday - Friday, 9:00am - 5:00pm, 30-minute unpaid break. Contract Type: Temporary basis, 3 months with potential extension About the Role Opus People Solutions are recruiting for a Senior Business Support Officer to join Cambridgeshire County Council on a temporary basis. This role is responsible for leading and supporting the Business Support workforce, ensuring the smooth delivery of day-to-day operations. You will help maintain strong working relationships between Business Support and service teams while driving improvements through gathering information, analysing processes, and recommending enhanced ways of working. A key part of the role includes embedding consistent and effective use of IT systems across the service. Key Responsibilities Manage the Business Support workforce and oversee daily operational activities. Build positive working relationships between Business Support and wider service teams. Gather, analyse, and interpret information to recommend service improvements. Promote and embed the effective use of IT systems and digital tools across the service. Duties Include Handle high-volume, complex, and sometimes emotive correspondence. Use clear, confident, and professional written communication. Respond to customer enquiries with sensitivity and professionalism. Triage and prioritise workloads to ensure deadlines are consistently met. Identify whether correspondence is a complaint, suggestion, representation, or service request. Follow correct feedback channels to ensure accurate logging and timely responses. Use the required templates and maintain appropriate record?keeping standards (training available). Develop an awareness of the Council's structure, services, and key teams. Understand who does what across internal services to avoid misdirected enquiries. Build knowledge quickly to support effective case handling. Essential Experience & Skills Previous experience in administration roles. Good IT skills, including proficiency with MS365 packages such as Teams and Outlook. Strong verbal and written communication skills. Excellent organisational skills with strong attention to detail. Ability to prioritise workload and manage deadlines effectively . Apply Now If you're an organised, proactive individual with strong communication skills and experience in administrative support, we'd love to hear from you. Apply now to join the team and make a positive impact through high?quality business support.

Office Administrator / Co-Ordinator 25,000 - 30'000 (DOE) + 28 Days Holiday + 8 Bank Holidays + Training & development + Pension Monday - Friday (phone number removed) Newark Are you an office Administrator/Coordinator looking to work in a fantastic company in a role where full training will be offered to develop your skills to become a task expert and where you will quickly become a highly valued member of the team? On offer is the chance to work in an interesting role within a small, close-knit and friendly company who will provide you with ongoing internal training & development to progress your skills within all aspects of the position. Alongside offering an excellent salary & unrivalled holiday allowance with full Christmas shutdown you will be a vital & integral member of a successful team & company. This well-established Engineering company have an excellent reputation in their field for their product lines & the exceptional levels of service they provide & as such they work with loyal clients nationwide. In this role you will take responsibility for all aspects of office administration, and training will be provided across all areas where required, to enable you to become a task expert in office administration & co-ordination. Daily tasks to include but not limited to - answering the phone and dealing with customer questions & enquiries, ordering office supplies, holiday charts, organising training courses & travel plans, delivery notes, invoicing, purchase orders, customer payments, credit card reconciliation, data entry & helping with ISO accreditation paperwork. This role would suit an organised & passionate Office Administrator looking for a varied and interesting role where you will need to be flexible in your approach to complete a range of tasks as part of a small & dedicated team in a fantastic work environment, with a company who has a great reputation for developing their loyal & dedicated employees. The Role: Responsible for overall office Administration & Coordination (training given where needed) Dealing with customers and suppliers over the phone, solving any queries & enquiries Ordering of office supplies, delivery notes, holiday rotas, reconciliation of credit cards, travel, organising training courses, uniforms etc Managing work orders, supplier invoices, receipts, purchase orders, credit control, invoicing, delivery notes, data entry, supporting ISO Accreditations The Person: Previous experience within a similar role of office administration & coordination & looking for a varied & interesting position where you will need to be flexible to complete all tasks required as part of a close-knit team Looking for internal training office administration, financial processes & quality accreditations etc to become a task expert in all areas of the role Excellent communication & customer service skills, calm under pressure, able to muti task & high attention to detail Job reference - RTR (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sarah Hibberd at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Administrator This is a temporary contract until July 2026 Location: Portsmouth Salary: £25350 pro rata Contract: Full-Time, Hours: Monday-Friday, 37.5 hours (flexibility between 8am-6pm) Dynamite Recruitment is delighted to be working in partnership with a leading organisation based in Portsmouth, currently seeking an experienced Administrator to join their thriving operations team on a temporary basis. There may be possibilities for something more permanent, but this can't be guaranteed at this stage. About the Role: As an Administrator, you'll play a key role in a fast-paced, supportive operations environment. You'll be responsible for handling a variety of administrative tasks to support internal teams and ensure top-level service delivery. Key Responsibilities: Liaising with internal departments to resolve customer queries (via email) Accurately processing and updating records in internal systems Handling highly important documentation requests and cross-referencing with online data Processing fines via legal and external platforms Managing email inboxes and responding appropriately Sending reminder letters using internal diary systems Uploading correct motor insurance documentation Taking internal calls where needed and providing admin support as needed Scanning and uploading compliance documents What We're Looking For: Proven experience in an administrative role Strong attention to detail and accuracy Comfortable working with processes and systems Ability to manage a busy and varied workload Adaptable, flexible, and able to multitask Deadline-driven and organised If this sounds like your next challenge, submit your CV ASAP or contact Fran Curtis at Dynamite Recruitment for more information.

Corporate finance senior, qualified accountant, Chartered accountant, newly qualified accountant Your new company Hays Client, a top 10 professional services organisation specialises in helping businesses, whether start-ups or multinationals, to achieve their goals. This is achieved through our clients' own professional expertise and by working directly with organisations and the entrepreneurs behind them. Our clients develop strong, personal relationships with their customers and take an active interest in their businesses, providing an integrated business advisory solution. As an assistant manager/senior associate, you will undertake a wide variety of dynamic Corporate Finance/Advisory projects and play an integral role in planning, monitoring and completing assignments within a team environment, providing appropriate support to ensure timely and effective completion of projects. Your new role Principal Accountabilities • Assist in overseeing a portfolio of Business Advisory and Corporate Finance projects • Provide support to colleagues on technical issues and be responsible for delivering work of the highest quality • To prepare financial projections for businesses • Assist in the preparation of business plans and due diligence reports • Identify and investigate key issues in potential target business for acquisition purposes • Prepare Independent Business Reviews • Undertake accurate and relevant analysis and interrogate financial models • Engage and assist in financial analysis and report writing • Advise businesses on reducing costs and managing working capital • Financial management of a portfolio of clients, including the production of realistic budgets for agreement with partner and client, ensuring that project costs are monitored, variances identified and instigating corrective measures as required • Plan, monitor and complete all work in the team and, on occasions, deputise for managers • Provide coaching and mentoring to less experienced colleagues both on the job and through active intervention when learning opportunities arise • Ensure that all correspondence, reports and other written output are produced consistently within the firm's quality standards as well as internal procedures and external regulatory requirements, ensuring that client relationships are properly documented • Establish new contacts to expand my own network of work referrers • Develop contact with clients/work providers at mid-management level and maintain contact with other levels as appropriate to ensure the firm maintains strong working relationships • Act as a liaison between a client and other specialist service groups within BDO • Be an effective member of the advisory team by being an ambassador of the firm, participating in office marketing events and keeping abreast of the wide range of service the firm offers • Perform any other relevant duties and responsibilities as reasonably specified by the partners of the firm What you'll need to succeed Essential Criteria: • Qualified Chartered or Certified accountant (ACA or ACCA) • Minimum of 1 year of proven experience in a Business Advisory/Corporate Finance role • Financial Modelling skillset including previous experience in preparing financial projections • Proven ability to deliver exceptional client service at all times and to tight timescales • Strong analytical skills and ability to identify key issues from analytical data • Working knowledge of relevant regulatory and statutory requirements • Proven ability to deliver exceptional client service at all times and to tight timescales • Good organisational and administration skills • Proven people management capability • Excellent knowledge of Microsoft packages • Team player with a strong work ethic and the ability to adapt to change • Commitment to continuous improvement and personal development • Attention to detail, including delivery of your own and reviewing of other peoples' work • Ability to demonstrate commercial awareness and to add value What you'll get in return Hybrid working Flexible working Competitive salary bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #

Deputy Lodge Manager A re you an experienced and motivated individual with a passion for delivering exceptional customer service and ensuring smooth lodge operations? We are seeking a dedicated Deputy Lodge Manager to join our team and support the efficient running of our College Lodge. Key Responsibilities: General Duties & Front of House: Assist the Lodge Manager with daily supervision of lodge operations Provide accurate information and assistance to College members, conference delegates, and visitors Act as a central communication point, relaying relevant information to departments Be sensitive to student welfare needs; serve as the first point of contact for student welfare issues during absences of Junior Deans Handle telephone inquiries professionally Manage lodge logistics, including parcel/post delivery and maintaining a clean, organized environment Monitor lodge emails, check-in/check-out students, and update forwarding addresses Promote and operate the lodge sales, including souvenirs and operate the sales till Respond to B&B visitor inquiries, providing excellent customer service and luggage storage arrangements Record and forward room defect reports from visitors Security & Emergency Management: Maintain building security, keep logs of alarms and activations Respond professionally to fire alarm activations, coordinating with emergency services Train lodge staff on emergency procedures Monitor CCTV systems and ensure security protocols are followed Record and report incidents and accidents accurately Manage on-site parking, keys, bicycle, and vehicle security Ensure compliance with security procedures, including fire safety, alarm testing, and key management Follow College flag policies Other Services & Administration: Deputize for the Lodge Manager in their absence Assist with staff induction, training, and planning Oversee daily lodge staff duties and briefings Maintain first aid supplies and manage the lodge's use of the Salto access system Conduct security patrols and handle security/behavioral issues Liaise with maintenance teams regarding faults and repairs Manage meeting room bookings and ensure proper use of College spaces Essential Criteria: Proven experience managing a busy reception environment Strong team management and motivational skills Excellent customer service and communication skills Effective prioritization of workload Professional appearance and demeanor Attention to detail and high standards Knowledge of health, safety, and security procedures Flexible, responsible, and self-motivated approach Intermediate computer literacy What We Offer: Opportunity to work in a prestigious academic environment Supportive team and professional development opportunities A dynamic role with varied responsibilities Extensive benefits and holiday package INDLP