41 jobs found

Senior Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 38,750k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team click apply for full job details

Job Title: SME & Property Owners Client Adviser Location: Birmingham Salary: £30,000 - £35,000 Benefits: Incentives for new business and cross-sell activity, CII study support About the Company A well-established and growing independent insurance broker with a strong regional presence and an ambitious growth strategy. The business has recently expanded through acquisitions and is continuing to invest heavily in its broking teams as part of a wider plan to significantly grow its GWP over the coming years. The Birmingham office is a collaborative and supportive environment where Client Advisers work closely with experienced Account Executives, leadership, and a dedicated claims team. The firm is proud of its Chartered status and actively supports professional development through CII qualifications and internal progression opportunities. Role Summary Commercial Account Handler focuses on managing an SME and Property Owners portfolio, giving the successful candidate autonomy over their own book of business. You'll take ownership of the full renewal cycle while building strong client relationships and ensuring policies remain competitive and tailored to client needs. The position offers excellent exposure to a varied SME client base and provides a clear pathway toward Senior Client Adviser or Account Executive roles as the business continues to expand. Key Responsibilities • Manage a portfolio of SME and Property Owners clients: Build long-term relationships while maintaining ownership of your renewal book. • Handle the renewal process end-to-end: Conduct pre-renewal calls and negotiate competitive terms to retain and strengthen accounts. • Manage policy changes and client servicing: Handle MTAs and ongoing queries to ensure a smooth client experience. • Support client retention and growth: Identify cross-sell opportunities to increase policy coverage and strengthen client relationships. • Manage debtor responsibility: Maintain oversight of outstanding payments and ensure financial compliance within your portfolio. Requirements • Experience in a Commercial Account Handler or Client Adviser position • Experience managing a portfolio of SME or Property Owners clients • Exposure to products such as Commercial Combined, Property Owners, or similar commercial policies • Experience using broking systems such as Acturis is highly desirable • Strong organisation and time management skills • Ability to collaborate with colleagues in an office-based team environment If this role isn't quite right, it's still worth speaking to one of our specialist team, we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, Insurance Account Handler, Client Adviser, Commercial Insurance Broker, SME Account Handler

Senior Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 38,750k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. This is a fantastic opportunity for someone looking to progress wi

Senior Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa 38,750k Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation that is seeking to recruit several experienced Claims Handlers to join their expanding Claims Management Team. This is a fantastic opportunity for someone looking to progress wi

Senior Technical Claims Handler Remote We are looking for an experienced Senior Technical Claims Handler to join our Large Loss team. This is a key technical role responsible for managing a portfolio of complex motor claims, primarily high value bodily injury cases, while also acting as a technical referral point for colleagues across the business. This role offers the opportunity to work on comp

Senior Technical Claims Handler Remote We are looking for an experienced Senior Technical Claims Handler to join our Large Loss team. This is a key technical role responsible for managing a portfolio of complex motor claims, primarily high value bodily injury cases, while also acting as a technical referral point for colleagues across the business click apply for full job details

Job Title: Commercial Claims Handler Salary: £35,000 to £41,000 DOE + Excellent Benefits / Hybrid Working Location: North Leeds About the Role: We are seeking an experienced Commercial Claims Handler to join the dynamic team of a leading insurance broker. This role offers the opportunity to manage a portfolio of complex commercial insurance claims, providing expert guidance and ensuring outstanding service. Key Responsibilities: Handle and manage a variety of commercial insurance claims from inception to settlement, including Property, Motor, Liabilities and PI Provide expert advice and support to clients and colleagues regarding claim matters Investigate and assess claims to determine liability and potential settlement Liaise with insurers, legal representatives, and other relevant parties to facilitate efficient claims resolution Mentor and support claims colleagues, contributing to the team's development Maintain accurate records and ensure compliance with internal policies and regulatory requirements Requirements: Proven experience in commercial claims handling within an insurance brokerage Strong understanding of commercial insurance products and claims processes Excellent communication, negotiation, and problem-solving skills Ability to manage multiple complex claims efficiently Professional qualifications (e.g., Cert CII) preferred but not essential Why this role: Work for a respected and growing insurance broker with a supportive team environment Part of a regional hub, supporting 7 northern based officed, which will give exposure to a broad range of clients and losses Opportunity to take ownership of challenging and rewarding claims work Competitive salary and benefits package Professional development and career progression opportunities, with a genuine route to Claims Executive or leadership on offer Apply Now: If you are a motivated and experienced commercial claims professional looking for your next challenge in Leeds, then please do get in touch to find out more

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.

An established and respected insurance specialist is seeking an experienced Professional Indemnity Claims Handler to join its expanding team. This is a key role providing technical advice, claims handling expertise and client support across professional indemnity and related insurance policies. The position offers exposure to complex claims, close collaboration with insurers and legal advisers, and the opportunity to contribute to claims trend analysis and risk management initiatives. Role Overview You will provide advice and hands-on assistance to clients throughout the lifecycle of professional indemnity and related insurance claims. This includes liaising with insurers, loss adjusters and solicitors, supporting internal broking teams, and assisting senior management with reporting and technical insight. Key Responsibilities Provide advice and assistance to clients in the formulation and handling of professional indemnity and related insurance claims Liaise and negotiate with insurers, loss adjusters and legal advisers Support internal broking and underwriting teams with claims reporting and technical input Assist with contract and warranty reviews in line with agreed procedures and guidance frameworks Respond to client and internal queries relating to claims advice provided Provide technical support to claims and risk management colleagues as required Assist senior claims management with administration, reporting and departmental cover Support claims trend analysis and contribute to technical articles and bulletins Maintain accurate electronic claims records and files Knowledge & Experience Required General Insurance Knowledge Understanding of regulatory responsibilities and complaints procedures Strong knowledge of general insurance principles and products Understanding of underwriting processes and business objectives Working knowledge of contract, tort and agency law Technical Knowledge Strong understanding of professional liabilities and professional indemnity insurance Awareness of litigation and alternative dispute resolution procedures Understanding of collateral warranties and associated insurance implications Awareness of professional liability risk management techniques Familiarity with insurance markets is desirable Skills & Competencies Ability to identify and understand client needs in relation to claims Strong negotiation skills with a confident and professional approach Excellent written and verbal communication skills Strong organisational skills with the ability to manage priorities and deadlines High level of accuracy and attention to detail Ability to provide professional advice with reasonable skill and care Confidence to escalate matters outside of authority or expertise when required Systems & IT Proficient in Microsoft Outlook, Word, Excel and Teams Experience using insurance systems such as Acturis (desirable) Why Apply? Competitive salary of £35,000-£50,000 depending on experience Exposure to complex and technically interesting PI claims Opportunity to work closely with insurers, legal advisers and senior stakeholders Supportive team environment with scope to develop technical expertise Apply today via NJR Recruitment , Or call quoting the reference NJR16347 Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Surrey or Manchester. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.

Job Title: Senior Claims Handler Location: Chelmsford Job Type: Full-time Working Hours: 09:00 - 17:00, Monday - Friday (1 day hybrid) Perks: 26 days annual leave + bank holidays, Perkbox, and private healthcare Senior Claims Handler Up to £40,000 (DOE) Chelmsford Full-time We are representing a leading insurance group currently expanding across the UK. They are looking for an experienced professional to join their Chelmsford team. This role is ideal for a Senior Claims Handler who enjoys a fast-paced environment and is looking for a firm that supports professional growth and career development. What You'll Be Doing as a Senior Claims Handler Manage the full lifecycle of a claim from initial notification through to final settlement. Conduct thorough investigations by gathering evidence, assessing damages, and evaluating liability. Lead negotiations with all parties to reach fair settlements and authorise payments. Act as the main point of contact for claimants, providing regular updates and support. Handle complex commercial cases, specifically within Property, Casualty, and Motor Trade (dealerships). Ensure all files are handled in line with legal, regulatory, and data protection standards. Identify and escalate any suspicious or potentially fraudulent claims. Maintain accurate records and internal reports to ensure high levels of service and compliance. What We're Looking For Solid experience managing a varied and busy caseload of commercial claims. Strong technical knowledge of Property and Liability, ideally including Motor Trade premises. A good understanding of insurance market jargon, policy terms, and indemnity principles. Excellent communication skills with the ability to build rapport with clients and stakeholders. A Cert CII qualification (or working towards it) is a significant advantage but not essential. A proven track record of making sound decisions under pressure. High attention to detail and a methodical approach to administrative tasks. A valid UK driving licence is highly desirable for this Senior Claims Handler position.

Job Title: Commercial Account Handler Location: Bristol (Office-based, 5 days per week) Salary: £35,000-£45,000 Benefits: Clear progression pathway; structured in-office training and support About the Company: A respected independent commercial brokerage based in Bristol, known for its hands-on leadership and collaborative culture. The firm supports a diverse portfolio of SME and property-led clients and maintains strong insurer relationships. With senior executives reducing hours, this is a key hire to support ongoing growth and client servicing. Role Summary: This is a core Commercial Account Handler role supporting multiple Account Executives across SME and mid-market clients. You'll handle MTAs, renewals, broking, claims liaison and general administration, playing a vital role in client retention and service delivery. The firm values in-office collaboration to support development, knowledge-sharing and long-term progression. Key Responsibilities: Process MTAs and renewals: Ensuring seamless client service Liaise with insurers and obtain terms: Strengthening market relationships Support Account Executives: Enabling effective client growth Manage claims and policy administration: Maintaining high service standards Handle a varied commercial client base: Broadening technical exposure Requirements: Experience as a Commercial Account Handler Strong experience across SME commercial risks Confident handling renewals, MTAs and broking activity Comfortable working full-time in an office-based environment If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Insurance Handler, Insurance Account Handler, Broking Executive, Commercial Broker Support, Client Account Handler

Job Title: Senior Commercial Claims Handler Location: Stoke-on-TrentCareer Area: Commercial ClaimsSalary: £40k, dependent on experience An opportunity has arisen for an experienced cross-class Commercial Claims Handler to join a well-established insurance brokerage team in Stoke-on-Trent. The role is ideal for a claims professional who thrives in a fast-paced environment, is passionate about customer service, and enjoys delivering high-quality, empathetic support to clients during challenging situations. The vacancy has become available following retirement and internal promotion, reflecting a positive and supportive team culture. You will be joining an experienced, friendly team where claims service is considered the benchmark of client experience. What you'll be doing Manage a caseload of cross-class commercial claims, ensuring clients receive a proactive, professional, and empathetic service throughout the claims lifecycle Handle claims across areas such as haulage, motor trade, liability, and property (experience in these areas is advantageous) Liaise with clients, insurers, loss adjusters, and solicitors to progress claims and challenge outcomes where necessary to achieve fair settlements Prepare claims analysis reports and support client meetings, both virtually and face to face Act as a technical referral point for colleagues and contribute to the training, mentoring, and development of less experienced team members What you'll bring Proven experience in cross-class commercial claims handling Strong commitment to delivering excellent customer service Client-facing claims experience within a broker environment is desirable Progress towards, or completion of, CII qualifications is advantageous Experience using claims or broking systems such as Acturis is beneficial Excellent communication, negotiation, and interpersonal skills Ability to work proactively using initiative and sound judgement Strong organisational skills with the ability to manage workload under pressure while maintaining high attention to detail Confidence supporting and mentoring colleagues What's on offer 26 days' annual leave plus bank holidays Support for professional qualifications and ongoing training Contributory pension scheme Access to 24-hour physical and mental wellbeing support One paid volunteering day per year If you are looking for a challenging and rewarding claims role within a supportive team environment, please submit your application today. Contact Expert: Scott Norton-Ashley, Senior Regional Consultant on or Email:

Are you an experienced Insurance Account Handler Are you looking for a new career path and want to be part of a growing company based in Croydon. The main role is to ensure that their clients receive the best insurance service possible, by offering them tailored solutions that meet their needs and budget. You will also look for opportunities to expand the business with existing clients, by suggesting additional or alternative cover that might benefit them. Salary - £40K-£50K Per Annum DOEMonday to Friday 09:00-17:00The office is based in Croydon (CR0)Holidays 25 days per annum Main responsibilities and duties • To ensure the fair treatment of our customers and prospective customers in all of their dealings with us.• Deal with new business, mid-term adjustments and renewals, primarily in the construction market according to company procedures and practice, referring to senior colleagues, experts or insurers when issues fall outside of own competencies or knowledge.• Carry out instructions regarding the arrangement or amendment of insurance for clients, referring queries to the appropriate person when the enquiry falls outside own knowledge, competencies or experience • Deal with telephone enquiries promptly referring the query to the appropriate person when the enquiry falls outside own knowledge, competencies or experience. • Ensure that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm's usual procedures.• Input new business, amendments and renewals on Acturis to maintain accurate records, keeping hard-copy records on customer files where appropriate in accordance with the firm's standard procedures• Exercise judgement when reviewing proposals, either new or renewals, referring to a senior colleague or insurer when appropriate• Attach correct policy wordings to certificates including any other relevant or required wording (exclusions, conditions, warranties, etc) in respect of self-issue policies.• Liaise with Insurers, other company staff and Claims Handlers when appropriate• Where appropriate to carry out other reasonably assigned tasks within the company• Carry out regular training as appropriate to the position held and areas of activity and as agreed in your individual training plan, to maintain competencies in accordance with FSA requirements, using the firm's agreed training systems Knowledge/Skills: • Expertise in FCA regulations and guidance for commercial and/or consumer customers• Expertise in company-specific procedures and protocols Excellent oral and written communication skills• Eagerness to keep learning about insurance and related topics through formal and informal sources, both inside and outside the firm• Ability to plan and manage own workload to meet deadlines• Ability to collaborate with colleagues when needed• Ability to build and maintain customer relationships• Ability to write effective letters and reports• Confident and proficient phone skills• IT Proficiency on MS Word, Excel, Outlook and Acturis (Acturis is not required but would be beneficial) Competencies• Maintains own competence and compliance status• Treats customers fairly and in accordance with FCA Insurance Conduct Principles• Analyses, evaluates and accurately records customer demands & needs• Provides a compliant service to customers• Manages own time effectively If you are interested, please apply asap.

Claims Handler Job Market - Insurance Claims Claims Handler - About the role Do you have insurance claims handling experience? Are you looking for a role offering some work from home flexibility? My client have an exciting opportunity for an experienced Claims Handler to join their Claims Specialty Team. This role is very customer focussed, requiring you to provide an excellent claims service to clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave, dealing with these classes of business and presenting claims MI. Claims Handler / Senior Claims Handler - Key duties You will be managing claims from across different products, such as property & liability and motor, ensuring service standards are met and/or exceeded Keep an efficient diary system for all claims, ensuring claims are chased as required Develop and maintain a full understanding of Acturis Provide the broking department and clients with claims information and reports as required Produce claims MI/claims reports when require Claims Handler - Key requirements Robust HNW, property, and liability insurance claims handling experience, coupled with strong commercial awareness and full understanding of insurance claims procedures Robust experience in managing claims (property, casualty and/or motor trade) ideally a caseload in the region of 250 files, and Cert CII is desirable but not essential for this role. A solid understanding of the insurance market, policy terms, coverage and claims procedures. Acturis system knowledge (desirable not essential), being able to use MS Excel, MS word and Outlook Cert CII, or working towards this or similar,

Are you an experienced Insurance Account Handler Are you looking for a new career path and want to be part of a growing company based in Croydon. The main role is to ensure that their clients receive the best insurance service possible, by offering them tailored solutions that meet their needs and budget. You will also look for opportunities to expand the business with existing clients, by suggesting additional or alternative cover that might benefit them. Salary - £40K-£50K Per Annum DOEMonday to Friday 09:00-17:00The office is based in Croydon (CR0)Holidays 25 days per annum Main responsibilities and duties • To ensure the fair treatment of our customers and prospective customers in all of their dealings with us.• Deal with new business, mid-term adjustments and renewals, primarily in the construction market according to company procedures and practice, referring to senior colleagues, experts or insurers when issues fall outside of own competencies or knowledge.• Carry out instructions regarding the arrangement or amendment of insurance for clients, referring queries to the appropriate person when the enquiry falls outside own knowledge, competencies or experience • Deal with telephone enquiries promptly referring the query to the appropriate person when the enquiry falls outside own knowledge, competencies or experience. • Ensure that all communications with insurers or customers are accurately recorded on file, or electronically, as per the Firm's usual procedures.• Input new business, amendments and renewals on Acturis to maintain accurate records, keeping hard-copy records on customer files where appropriate in accordance with the firm's standard procedures• Exercise judgement when reviewing proposals, either new or renewals, referring to a senior colleague or insurer when appropriate• Attach correct policy wordings to certificates including any other relevant or required wording (exclusions, conditions, warranties, etc) in respect of self-issue policies.• Liaise with Insurers, other company staff and Claims Handlers when appropriate• Where appropriate to carry out other reasonably assigned tasks within the company• Carry out regular training as appropriate to the position held and areas of activity and as agreed in your individual training plan, to maintain competencies in accordance with FSA requirements, using the firm's agreed training systems Knowledge/Skills: • Expertise in FCA regulations and guidance for commercial and/or consumer customers• Expertise in company-specific procedures and protocols Excellent oral and written communication skills• Eagerness to keep learning about insurance and related topics through formal and informal sources, both inside and outside the firm• Ability to plan and manage own workload to meet deadlines• Ability to collaborate with colleagues when needed• Ability to build and maintain customer relationships• Ability to write effective letters and reports• Confident and proficient phone skills• IT Proficiency on MS Word, Excel, Outlook and Acturis (Acturis is not required but would be beneficial) Competencies• Maintains own competence and compliance status• Treats customers fairly and in accordance with FCA Insurance Conduct Principles• Analyses, evaluates and accurately records customer demands & needs• Provides a compliant service to customers• Manages own time effectively If you are interested, please apply asap.

An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.

We are currently recruiting for a small independent Insurance Broker, who have a genuinely exciting role available for an experienced claims handler to join them as their new Commercial Claims Manager. This broker are so passionate about their service levels to clients, so if you're passionate about delivering real results, being a champion for client service excellence and working as part of a team to obtain the best client outcomes then this opportunity could be your next exciting chapter in your claims career! They are keen to hear from experienced Commercial Claims professionals, who want to be part of something exciting! They have big plans for this area of the business, so this is a superb time to be joining them, with this role offering an opportunity to be given the autonomy to oversee the Claims area of the business, with unlimited growth potential alongside this brokers own impressive growth plans. As such there will very much be the chance to grow the claims team here, with you at the head/forefront of this. This role is ideal for someone with previous senior claims handling experience in commercial property, liability & motor. The claims you will be handling will be very Motor Fleet Heavy, as well as some Property, Liability and Plant Hire too. As Claims Manager, you will be responsible for leading and overseeing all aspects of the claims function, managing a portfolio of claims throughout the journey, from FNOL to settlement. To be considered for this role, you will need to have at least 5 years plus commercial claims experience, with good Fleet claims experience essential to be able to be considered. Ideally you will also come from a broking claims background, however they would consider someone from an insurer if you are service driven and customer focused. You will be rewarded with a starting salary of £38-48k, dependant on experience. 30 days holiday, plus bank holidays, Pension, Death in Service x4 of base salary, and a £100 a month wellbeing payment! Office Hours are Monday to Friday, 9am - 5pm. This role is office based as they are a small team, but they will also consider those who would like to work on a hybrid basis with 2 days a week work from home available If you would like to find out more about this role, please contact Kieran at CKB Recruitment.

Your new company Our client is a leading defendant firm and a recognised top UK employer with offices across the nation. They are currently recruiting for multiple solicitors with 4+ PQE to join their Police Claims team in Manchester, Liverpool or Birmingham. This is a retrain opportunity for strong candidates with experience of data protection, historic abuse or prison law. This is a hybrid role with an expectation of 2-3 days a week in the office. Your new role This Senior Police Claims Solicitor role will see you: Represent various police forces, claims handlers, and insurers in defending civil actions against the police. Manage a caseload of pre-litigated and litigated civil malfeasance claims, including: false imprisonment, trespass, malicious prosecution, Human Rights Act claims and employer's liability claims Support the Team Manager with client development, training, and networking initiatives. Mentor and guide junior team members. Liaise with solicitors, insurers, experts, counsel, and clients. Maintain accurate records, manage diaries, and complete client MI procedures. Attend court hearings and conduct advocacy where appropriate. Deliver high standards of client care in line with firm guidelines. Meet financial and chargeable hours targets. Ensure compliance with all relevant policies and procedures. What you'll need to succeed You must be a qualified solicitor with 4+ years of qualified experience. Police law experience is preferable. Data protection, historic abuse or prison law experience is required if looking for a retain role. Defendant experience is preferable, but those with strong claimant experience will also be considered. Applicants must have strong academics and excellent communication and organisational skills. What you'll get in return This is a fantastic opportunity for senior solicitors with current police law experience or for those with data protection, historic abuse or prison law experience looking to retrain. You can expect an interesting caseload in a niche, yet exciting area of law. Training will be provided for those looking to retrain. A salary of up to £65,000 is available and negotiable dependent on experience. The firm offers hybrid working with 2-3 days a week required in the office. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Alternatively, email or call us now on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Commercial Insurance Account handler - Norwich - Hybrid available Base salary c50 DOE Negotiable, flex Benefits, On Site Parking Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover. Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections. Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio. Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards. Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries. Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions. Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries. Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. Experience: Proven customer service expertise gained within an insurance setting. Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers. Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged. Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: Generous Leave: 27 days annual leave (including your birthday Plus bank holidays. Financial Security: 5% employer-matched pension and Group Life Assurance. Growth: Full support for professional qualifications relevant to your career path. Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you