Birmingham Women's and Children's Hospital Charity
We re looking for a talented Salesforce Product Manager to cover a period of maternity leave. This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training. The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management. The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives. This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.
Mar 06, 2026
Full time
We re looking for a talented Salesforce Product Manager to cover a period of maternity leave. This is a crucial and strategic role for our charity as we require an expert product manager to lead and manage our Salesforce platform, delivering configuration, insight, reporting and training. The Salesforce Product Manager is responsible for leading the ongoing development, administration and improvement of our Salesforce ecosystem, ensuring it supports all areas of our charity, including fundraising, operations, finance and grant management. The post holder is required to act as the trusted Salesforce partner for all users, translating needs into scalable solutions, managing change and delivering insight, training as well as data-driven improvements to help the charity achieve its strategic goals and objectives. This role requires independent ownership, strong stakeholder partnership skills and the ability to translate business needs into practical solutions.
Location: Lewes, Sussex (hybrid, 2 to 3 days per week in office) Salary: £19.18 to £21.92 p/h + holiday (£35,000 to £40,000 salaried equivalent) Start Date: ASAP Contract: Temporary, up to 6 months Hours: Full-time, 35 hours per week About the Role Prospectus is delighted to be supporting our client in their search for a temporary Finance Manager . The organisation is a charitable organisation that specialises in community development in the Sussex area, providing funding for organisations and initiatives that support the local area and it's communities, including tackling poverty and improving health. Responsibilities: Leading on financial processing and reporting, including leading on reconciliations, accruals, prepayments, financial statements, and both monthly and annual reports. Overseeing system integration and data integrity, including ensuring data is accurately maintained on Salesforce. Supporting with grant, funding, and donor management, collaborating between the teams. Managing payroll and staff costs, including monthly pay, pensions, statutory deductions, and expenses. Overseeing operational and strategic support, including contributing to audits, continuous improvement, committee functions, and monitoring cash flows. Requirements: Recent experience in a finance and leadership role within the not-for-profit sector. Confidence using relevant digital tools (particularly Salesforce, Xero, and Microsoft products). Fantastic organisational ability, including to meet deadlines. Excellent accuracy and attention to detail. High quality communication and interpersonal skills. A formal accountancy qualification is not essential, but would be an advantage. How to Apply If you're interested in hearing more about the role, please apply ASAP by submitting your CV in a Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Mar 06, 2026
Seasonal
Location: Lewes, Sussex (hybrid, 2 to 3 days per week in office) Salary: £19.18 to £21.92 p/h + holiday (£35,000 to £40,000 salaried equivalent) Start Date: ASAP Contract: Temporary, up to 6 months Hours: Full-time, 35 hours per week About the Role Prospectus is delighted to be supporting our client in their search for a temporary Finance Manager . The organisation is a charitable organisation that specialises in community development in the Sussex area, providing funding for organisations and initiatives that support the local area and it's communities, including tackling poverty and improving health. Responsibilities: Leading on financial processing and reporting, including leading on reconciliations, accruals, prepayments, financial statements, and both monthly and annual reports. Overseeing system integration and data integrity, including ensuring data is accurately maintained on Salesforce. Supporting with grant, funding, and donor management, collaborating between the teams. Managing payroll and staff costs, including monthly pay, pensions, statutory deductions, and expenses. Overseeing operational and strategic support, including contributing to audits, continuous improvement, committee functions, and monitoring cash flows. Requirements: Recent experience in a finance and leadership role within the not-for-profit sector. Confidence using relevant digital tools (particularly Salesforce, Xero, and Microsoft products). Fantastic organisational ability, including to meet deadlines. Excellent accuracy and attention to detail. High quality communication and interpersonal skills. A formal accountancy qualification is not essential, but would be an advantage. How to Apply If you're interested in hearing more about the role, please apply ASAP by submitting your CV in a Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Important notice The National Trust does not offer sponsorship. We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. We're looking for a Data Engineer to help build and maintain the data products that power decision-making across the National Trust. You'll work with modern tools like Snowflake, dbt and Azure to deliver high-quality, scalable data pipelines that support our People and Nature Thriving strategy. What it's like to work here You'll join a collaborative Agile delivery team within our IT function, working alongside analysts, BI developers, and business stakeholders across the organisation. We value creativity, learning, and impact. You'll report to the Enterprise Data Manager and be part of a team that's passionate about using data to support the ongoing delivery of our strategy. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. There is an expectation to work from our Swindon office two days a week. What you'll be doing You'll design, build and maintain data pipelines using dbt and Snowflake, transforming raw data into trusted, reusable data products. You'll work with star-schema models to support reporting and analytics. You'll collaborate with colleagues to understand requirements and deliver solutions that meet business needs. You'll help manage and support the Enterprise Data Platform (EDP), including CI/CD pipelines, infrastructure-as-code deployments and cloud services. You'll contribute to data governance, ensure quality and help improve how we manage and share data across the Trust. Who we're looking for We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. Experience building modern data pipelines using dbt and Snowflake, including deploying dbt in Azure DevOps and working with star schema models. Strong SQL and Python skills for transformation, automation and integration across Azure and Snowflake. Knowledge of Snowflake administration, including roles, masking policies, warehouse performance and general database management. Experience with cloud engineering and CI/CD, including Azure DevOps pipelines, Agent Pools, and managing structured lifecycle deployments (Dev Pre Prod Prod). Familiarity with infrastructure and cloud tooling, such as Terraform, Azure Blob Storage, Key Vault, Function Apps and Azure Data Factory. Experience working with Salesforce Data Cloud or a willingness to develop expertise. Good general technical skills, e.g. Unix/Windows sysadmin, VS Code, Docker and Python virtual environments. Experience supporting BI and analytics platforms, such as deploying changes to Tableau datasets, along with an understanding of Agile delivery, data governance and security principles. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Mar 06, 2026
Full time
Important notice The National Trust does not offer sponsorship. We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. We're looking for a Data Engineer to help build and maintain the data products that power decision-making across the National Trust. You'll work with modern tools like Snowflake, dbt and Azure to deliver high-quality, scalable data pipelines that support our People and Nature Thriving strategy. What it's like to work here You'll join a collaborative Agile delivery team within our IT function, working alongside analysts, BI developers, and business stakeholders across the organisation. We value creativity, learning, and impact. You'll report to the Enterprise Data Manager and be part of a team that's passionate about using data to support the ongoing delivery of our strategy. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. There is an expectation to work from our Swindon office two days a week. What you'll be doing You'll design, build and maintain data pipelines using dbt and Snowflake, transforming raw data into trusted, reusable data products. You'll work with star-schema models to support reporting and analytics. You'll collaborate with colleagues to understand requirements and deliver solutions that meet business needs. You'll help manage and support the Enterprise Data Platform (EDP), including CI/CD pipelines, infrastructure-as-code deployments and cloud services. You'll contribute to data governance, ensure quality and help improve how we manage and share data across the Trust. Who we're looking for We welcome applicants with right to work in UK, but we are unable to offer any form of visa sponsorship. Experience building modern data pipelines using dbt and Snowflake, including deploying dbt in Azure DevOps and working with star schema models. Strong SQL and Python skills for transformation, automation and integration across Azure and Snowflake. Knowledge of Snowflake administration, including roles, masking policies, warehouse performance and general database management. Experience with cloud engineering and CI/CD, including Azure DevOps pipelines, Agent Pools, and managing structured lifecycle deployments (Dev Pre Prod Prod). Familiarity with infrastructure and cloud tooling, such as Terraform, Azure Blob Storage, Key Vault, Function Apps and Azure Data Factory. Experience working with Salesforce Data Cloud or a willingness to develop expertise. Good general technical skills, e.g. Unix/Windows sysadmin, VS Code, Docker and Python virtual environments. Experience supporting BI and analytics platforms, such as deploying changes to Tableau datasets, along with an understanding of Agile delivery, data governance and security principles. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places
Aquilo recruitment are excited to be partnering with A market leading manufacturer to recruit for a Recalls specialist to join their growing team, the role is an exciting position for an individual who enjoys a fast paced varied environment with a great culture and opportunities, this is a contract for 6 months with permanent opportunities available for the right candidate. Working hours: Winter hours - 40 hours per week. Summer hours 36 hours per week. 1 in 4 Saturdays with a day in Leu to be taken in the week when working the Saturday. JOB TITLE: Recalls - parts administrator Team: Planning Reports to: Team Manager Job Purpose To answer all telephone calls and deal with them to a high standard and resolve in line with Ideal current policies and procedures in a professional manner. To Deal with engineer s requests for ordering parts quickly and effectively Qualifications and Experience: Excellent Customer Service Skills Excellent Communication skills Time Management Experience of using computer based systems Ability to enter Data correctly and accurately Job Responsibilities and Major Activities Responsible for scheduling recall jobs onto an engineer s diary. To ring all customers daily with an update on their repair. The ability to problem solve. To liaise with outside agents that still work within the company to discuss allocation and deployment of work and efficiently assign this to them. The ability to handle difficult calls and situations regarding re-arranging appointments. To have the confidence to liaise with engineers and Divisional Service Managers regarding all types of challenges. Working on a service Level to make sure we are within the agreement for re-attending site to undertake a repair. Ability to complete a variety of email tasks to be done within time constraints. To be able to efficiently use systems such as Service Power, SAP and salesforce. To have graphical knowledge of UK postcodes. To Process boiler swap within the SLA and liaise with our agents to get the job undertaken To understand the basic working of a boiler and the parts within. To have some knowledge of how a central heating system operates. Key Deliverables Well-practised administrative skills Well proven telephone skills Excellent Multi-tasking skills Time Management Experience of using computer-based systems The ability to read, understand and process data efficiently and accurately Experienced team player The ability to work on own initiative A high standard of numeracy, literacy, and IT skills Excellent verbal and written communication skills The ability to work well under pressure Suitable level of attendance Key Challenges Product Knowledge Process Knowledge Engineer placement knowledge Customer Care skills Delivering internal and external customer satisfaction in a pressurised environment
Mar 06, 2026
Contractor
Aquilo recruitment are excited to be partnering with A market leading manufacturer to recruit for a Recalls specialist to join their growing team, the role is an exciting position for an individual who enjoys a fast paced varied environment with a great culture and opportunities, this is a contract for 6 months with permanent opportunities available for the right candidate. Working hours: Winter hours - 40 hours per week. Summer hours 36 hours per week. 1 in 4 Saturdays with a day in Leu to be taken in the week when working the Saturday. JOB TITLE: Recalls - parts administrator Team: Planning Reports to: Team Manager Job Purpose To answer all telephone calls and deal with them to a high standard and resolve in line with Ideal current policies and procedures in a professional manner. To Deal with engineer s requests for ordering parts quickly and effectively Qualifications and Experience: Excellent Customer Service Skills Excellent Communication skills Time Management Experience of using computer based systems Ability to enter Data correctly and accurately Job Responsibilities and Major Activities Responsible for scheduling recall jobs onto an engineer s diary. To ring all customers daily with an update on their repair. The ability to problem solve. To liaise with outside agents that still work within the company to discuss allocation and deployment of work and efficiently assign this to them. The ability to handle difficult calls and situations regarding re-arranging appointments. To have the confidence to liaise with engineers and Divisional Service Managers regarding all types of challenges. Working on a service Level to make sure we are within the agreement for re-attending site to undertake a repair. Ability to complete a variety of email tasks to be done within time constraints. To be able to efficiently use systems such as Service Power, SAP and salesforce. To have graphical knowledge of UK postcodes. To Process boiler swap within the SLA and liaise with our agents to get the job undertaken To understand the basic working of a boiler and the parts within. To have some knowledge of how a central heating system operates. Key Deliverables Well-practised administrative skills Well proven telephone skills Excellent Multi-tasking skills Time Management Experience of using computer-based systems The ability to read, understand and process data efficiently and accurately Experienced team player The ability to work on own initiative A high standard of numeracy, literacy, and IT skills Excellent verbal and written communication skills The ability to work well under pressure Suitable level of attendance Key Challenges Product Knowledge Process Knowledge Engineer placement knowledge Customer Care skills Delivering internal and external customer satisfaction in a pressurised environment
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume customer service role. For the first 30 days of a clients contract, you will be responsible for dealing with any issues, general queries and technical questions they may have about the software, helping them to navigate the system and being a point of contact. You will be keeping in regular contact via calls both inbound and outbound and on Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! With a clear progression pathway and regular salary increases, this is an amazing opportunity for someone with good experience in customer service looking for a new challenge. Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 06, 2026
Full time
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume customer service role. For the first 30 days of a clients contract, you will be responsible for dealing with any issues, general queries and technical questions they may have about the software, helping them to navigate the system and being a point of contact. You will be keeping in regular contact via calls both inbound and outbound and on Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! With a clear progression pathway and regular salary increases, this is an amazing opportunity for someone with good experience in customer service looking for a new challenge. Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 06, 2026
Full time
Customer Solutions Specialist Salary up to 28,000 Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
Mar 06, 2026
Full time
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
Mar 06, 2026
Full time
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
Mar 06, 2026
Full time
BID Manager Location: Newport (On-Site) Sector: Electronics Manufacturing / Engineering Salary £ Excellent plus benefits Our client is an established and expanding electronics manufacturing organisation is seeking an experienced BID Manager to lead and manage its quotation and bid function. This role sits at the centre of the commercial and engineering interface, ensuring that quotations for new and existing customers are delivered accurately, competitively and on time. You will coordinate cross-functional inputs across engineering, supply chain, operations and quality to produce robust costed proposals and ensure a controlled handover into New Product Introduction (NPI). This is a senior position responsible for the performance, governance and continuous improvement of the quotation process, including pricing accuracy, cycle time and risk management. Key Responsibilities Bid & Quotation Leadership Lead and coordinate the bid and quotation team Deliver accurate and timely quotations for both new and existing customers Manage quotation workload planning and prioritisation Review and approve bids prior to submission Ensure quotation packages are complete, risk-reviewed and commercially viable Interface directly with customers on technical and commercial quotation queries Costing & Commercial Accountability Develop full cost models including: Labour standards Material and supply chain pricing Tooling and fixtures NRE (Non-Recurring Engineering) CAPEX requirements Subcontract services Validate BOM structures and manufacturing assumptions with engineering and operations Analyse variance between quoted and actual build costs Support commercial management with strategic pricing decisions Data, Systems & Reporting Analyse large BOM and pricing datasets Develop quotation tracking dashboards and reporting Use Power BI or similar BI tools to monitor quotation metrics and win rates Build Excel-based estimating tools including advanced formulae and macros Extract structured data from ERP and CRM systems Work with IT to improve system integration and automation Cross-Functional Coordination Lead RFQ kick-off meetings with programme managers, engineering and supply chain Coordinate cross-departmental activities to meet submission deadlines Manage communication with customers during the bid process Support sales and account teams with opportunity qualification NPI & Operational Handover Manage transition from bid stage into New Product Introduction (NPI) Ensure manufacturing assumptions are documented and understood Provide documentation packages required for project teams Risk Review Identify technical and supply chain risks within RFQs Assess manufacturability and cost exposure Escalate high-risk opportunities Support bid / no-bid decisions Process & Continuous Improvement Develop quotation procedures, tools and work instructions Improve quote accuracy, turnaround time and process efficiency Develop reporting metrics (turnaround time, win rate, margin accuracy) Improve data usage and ERP/CRM integration Team Leadership Recruit, develop and manage quotation engineers Conduct performance reviews and training plans Provide coaching and technical guidance Address performance and disciplinary issues where required Candidate Requirements Essential 5+ years experience in electronics manufacturing or contract manufacturing Experience in bid management, estimating, cost engineering or quotation management Strong leadership and team management capability Excellent technical and commercial communication skills Ability to manage multiple RFQs under tight deadlines Strong analytical and numerical ability Advanced Microsoft Excel skills (data manipulation, pivot tables, complex formulas) Experience analysing structured datasets such as BOMs and cost models High attention to detail and commercial awareness Desirable Degree in Engineering, Manufacturing, Business or related field Experience with Power BI or similar analytics tools Excel macros / VBA experience Knowledge of ERP/MRP systems (SAP, Epicor, IFS etc.) CRM experience (e.g., Salesforce) Understanding of electronics assembly or box-build manufacturing Experience supporting aerospace, defence, medical or industrial sectors Lean or continuous improvement experience Eligibility for security clearance advantageous Additional Information Candidates must have the right to work in the UK. This role requires full on-site presence in Newport. Interested - please send your CV to Gary Simpson JBRP1_UKTJ
Head of Engineering/Software Development Manager - up to £70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow PHP/Symfony/Azure/Power Apps We are looking for a strategic, hands-on Head of Engineering/Software Development Manager to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both Legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full life cycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (eg, SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring Legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, Middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including Real Time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software life cycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (eg, GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including Back End, Front End, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js/PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (eg, GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development life cycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
Mar 06, 2026
Full time
Head of Engineering/Software Development Manager - up to £70k base with great benefits Remote working set up with occasional travel to Head Office in Glasgow PHP/Symfony/Azure/Power Apps We are looking for a strategic, hands-on Head of Engineering/Software Development Manager to lead and scale our software engineering function. This senior leadership role will focus heavily on software engineering excellence across full-stack development, system design, architecture, and software delivery processes - while also overseeing our data engineering, cloud infrastructure, and security functions. You will be responsible for setting the technical direction, improving engineering velocity and quality, establishing modern practices across the SDLC, and growing a high-performing team capable of building and maintaining complex, scalable systems. You must have a proven track record of delivering enterprise-grade applications and services, with deep experience in both Legacy and modern technology stacks. Key Responsibilities Software Engineering Leadership Set and own the technical roadmap, ensuring architectural scalability, security, performance, and maintainability of all software systems. Oversee full life cycle software development - from requirements, technical design, development, testing, deployment, to post-release monitoring and maintenance. Establish, enforce, and continuously evolve software engineering best practices (eg, SOLID principles, domain-driven design, clean architecture, modular monoliths vs microservices). Drive consistency in coding standards, code review rigor, and software craftsmanship. Lead critical system architecture decisions, including technology stack evolution, refactoring Legacy components, and designing future-state systems. Ensure integration patterns and service contracts across internal and external APIs are robust, secure, and scalable. System Integration & Platform Ownership Oversee integration between business systems using APIs, Middleware, and ETL pipelines, including Salesforce, Power Platform (PowerApps, PowerAutomate, LogicApps), SharePoint, and custom web applications. Lead optimization and governance around API design (RESTful services, rate limiting, versioning, monitoring, etc.). Ensure high data consistency, operational integrity, and well-documented interface contracts between services. Software Delivery, CI/CD & DevOps Define and implement scalable CI/CD pipelines using modern DevOps tooling, including automated build, test, deploy, and rollback strategies. Champion continuous delivery practices with robust unit, integration, contract, and end-to-end testing frameworks. Drive metrics around deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). Collaborate with cloud engineers to align infrastructure strategy with software delivery needs. Cloud-Native Engineering (Azure) Lead the development of scalable cloud-native applications and services using Microsoft Azure , including Azure Functions, LogicApps, and container-based services. Drive cost-effective use of cloud services and performance optimization across environments. Ensure cloud architectures support observability, fault tolerance, and high availability. Data Engineering & Intelligent Systems Guide the engineering team in data modelling, data access patterns, and efficient use of databases (MSSQL, PostgreSQL, MySQL). Work with data engineers to enable secure, efficient data movement between systems, including Real Time and batch processing pipelines. Support analytics and reporting needs through the engineering of clean, reliable data sources and APIs. Security Engineering & Governance Partner with security engineers to integrate security throughout the software life cycle (shift-left security, secure coding, threat modelling). Own the implementation of secure authentication/authorization practices, audit logging, encryption at rest/in transit, and other application security standards. Ensure software and infrastructure meet organizational security and compliance requirements (eg, GDPR, ISO 27001, OWASP Top 10). Team Management & Culture Build and scale high-performance engineering teams, including Back End, Front End, full-stack, data, and security engineers. Define and track KPIs for engineering productivity, quality, and performance. Promote an engineering culture grounded in ownership, collaboration, innovation, and continuous learning. Provide technical mentoring and career growth paths for engineers at all levels. Qualifications Education Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent practical experience. Experience Significant experience of software engineering with some previous exposure in an engineering leadership role. Proven experience designing and delivering complex, scalable, multi-tier web applications. Strong history of transforming monoliths to modular or microservice architectures. Hands-on experience with modern CI/CD pipelines, test automation, and infrastructure-as-code. Experience managing and integrating with third-party systems and platforms such as Salesforce , Azure , SharePoint , and Power Platform . Experience working with secure, data-driven applications and distributed systems. Technical Skills Frontend : HTML, CSS, JavaScript (Node.js, browser frameworks) Backend : PHP (Symfony, Smarty), C# (.NET Core), Azure Functions (Node.js/PowerShell), PowerShell Database : MSSQL, PostgreSQL (including JSON), MySQL/MariaDB Integration : REST APIs, ETL, Azure Data Factory DevOps/Infra : CI/CD pipelines (eg, GitHub Actions, Azure DevOps), containerization, Azure PaaS Security : Secure development life cycle, OWASP, authentication/authorization protocols Leadership Attributes Technically credible leader with the ability to deep-dive on architecture and code when necessary. Strong decision-making skills backed by analytical rigor and a data-driven mindset. Passionate about growing talent and building healthy, inclusive engineering teams. Adept at working across stakeholders in product, business, security, and operations to deliver cross-functional value. Highly effective communicator and change agent capable of aligning engineering initiatives with business strategy. We are looking for an experienced Systems Development Manager looking to take the next step into a Head of Engineering role with a thriving organisation Please reach out with your latest CV to have an informal chat about this role. The client is keen to start interviewing next week for interested candidates.
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Mar 05, 2026
Contractor
Our client is seeking a skilled Solutions Architect to join their technology team on a contract basis. This opportunity is within the fast-paced technology sector, where innovative solutions are paramount. The ideal candidate will bring their architectural expertise and cloud technology experience to ensure that all solutions are effectively designed and implemented. Overall Job Purpose The Solutions Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals. This is a specialist role, providing technical leadership across disparate solutions driving value for one, or across several, enterprise journeys. You will play a key role in designing end-to-end technology solutions and supporting engineering teams throughout the Software Delivery Lifecycle. You will be experienced in providing design documentation and reviewing or contributing to IT governance and standards. You will work alongside other architects, delivery managers, principal software engineers, business analysts, UX designers and developer teams delivering incremental releases that generate business value. Top 5-10 Key Tasks Working closely with the technology organisation, designing solutions that cross technical, product and application boundaries Being the point of contact for resolving any architectural issues Acting as an SME for technical changes and assist in providing proposals and estimates for new initiatives or product enhancements Owning, creating and maintaining solution design documentation and seeking relevant sign-off Contributing to design standards and patterns, and forming part of the governing body of Enterprise Architecture Supporting projects and product enhancements throughout the development and delivery lifecycle Assisting in incident/problem management, root cause analysis and definition of solutions Working closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Autonomy The Solutions Architect works independently with minimal guidance. They will typically operate with broad latitude in a complex environment, and guidance is provided only in the most complex situations. Problem Solving The role involves solving unique and complex problems that have a broad impact on the business. This includes interpreting internal or external issues, recommending solutions, and taking new perspectives on existing solutions. Peers The Solutions Architect works with teams across the business at all levels and primarily with senior management. They act as a resource for colleagues with less experience and collaborate across multiple teams. Projects Responsible for leading projects or project steps within broader projects. This includes having accountability for ongoing activities, functional teams, and project milestones or objectives. The role involves overseeing solution design and resolving issues as they are discovered. Career Level (Technical Skills and Qualifications) The Solutions Architect should have significant work experience at a senior level, ideally 5 years + in a relevant role. Essential Skills and Experience Demonstrable experience working as a Solutions Architect using a range of technologies (e.g. Java/Spring, Salesforce, JavaScript/TypeScript, microservices, containers, databases, cloud technologies) Experience in complex modernisation initiatives Ability to evaluate new technologies and understand their impact on the existing estate Experience using appropriate tools/technologies for the design, development, build, testing & deployment of applications Confident communicator, able to present complex technical issues clearly to technical and non-technical audiences Experience with Agile Methodology, ideally SAFe Ability to multitask and prioritise across various projects and initiatives Work independently and collaborate effectively across the organisation Ability to thrive in a fast-paced, rapidly changing environment Self-motivated, with the ability to take ownership of tasks Strong analytical and problem-solving skills Desirable Skills and Experience Financial Services experience is desirable but not essential Experience of multiple architecture frameworks Experience with multiple cloud technologies If you are an experienced Solutions Architect looking for an exciting contract opportunity within the technology sector, apply now!
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 05, 2026
Full time
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 05, 2026
Full time
We are seeking a motivated and dynamic Customer Service & Aftersales Specialist to join our client's team. This is an exciting role which combines customer service and aftersales responsibilities with a strong focus on customer service and supporting the sales team in driving revenue growth. As a successful candidate, you will excel at building rapport with customers, identifying sales opportunities, and efficiently managing inquiries, all while promoting our client's products and services. Please find all the details below: Job title: Customer Service & Aftersales Specialist Salary: 28,000 - 30,000 Location: Near Ashford, office based Hours: Monday - Friday, 9am - 5pm Benefits: A newly refurbished office, opportunities for career growth and development within the company, a collaborative and supportive work environment, 20 days annual leave + Bank holidays Key Responsibilities: - Customer Service: Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring high levels of customer satisfaction. Assist customers with product information, order status, and general queries, ensuring a positive experience with the brand. Maintain detailed records of customer interactions, transactions, and feedback in CRM systems. Handle post-sales service requests, including returns, exchanges, and technical support coordination. - Aftersales care: Conduct outbound calls to both existing and potential customers to promote our client's products and services. Identify upselling, cross-selling, and product recommendation opportunities to enhance the customer's experience. Actively generate leads by qualifying prospects and identifying new sales opportunities for the sales team. - Lead Generation & Sales Support: Build and maintain an up-to-date lead database by researching and identifying new leads through various channels (e.g., social media, cold calling, industry events). Qualify leads based on pre-established criteria and pass them on to the relevant sales teams for follow-up and conversion. Collaborate with the sales team to ensure a smooth handover of qualified leads and assist in closing deals when necessary. Support the sales team in tracking the progress of leads and customer conversions. - Collaboration & Reporting: Work closely with the marketing team to ensure that product promotions, offers, and campaigns are communicated effectively to customers. Provide feedback on customer trends, competitor activities, and market insights to help refine sales strategies. Generate reports on call metrics, sales performance, and lead conversion rates to assess success and identify areas for improvement. You'll be the ideal candidate for this role if you have the following: Proven experience in customer service, aftersales, or inside sales roles, preferably in a B2B environment. Experience processing customer orders Knolwledge of Supply Chain The ability to handle occasional customer complaints or concerns professionally while maintaining a customer-first attitude. Experience with CRM software and lead generation tools (Salesforce, HubSpot, etc.). Strong organisational skills and attention to detail. Self-motivated, goal-oriented, and a team player. Next steps: If you are enthusiastic about delivering exceptional customer service, driving sales, and being part of a growing team, we want to hear from you! Apply now and embark on an exciting career journey with our client. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Exterior Horticultural Technician Location: Laleham, Staines- on -Thames, Surrey : Salary: £30,000 per annum + Company Vehicle & Fuel Card Role Type: Full-time, Permanent Are you an experienced Horticultural Technician, Senior Gardener or Garden Maintenance Team Leader looking for a career-defining move? We are seeking a skilled Landscape Maintenance Operative to take ownership of high-end exterior displays in Laleham, Staines - on -Thames. This isn't just a maintenance role; its a senior position where you will lead installations, manage stock, and use modern CRM systems to deliver horticultural excellence for a prestigious portfolio of clients. Key Responsibilities Expert Landscape Maintenance: Lead all aspects of exterior plant care, including pruning, feeding, and specialist pest control to maintain award-winning standards. Team & Project Leadership: Act as the Garden Maintenance Team Leader on-site, overseeing large-scale seasonal installations and guiding junior technicians. Operational Ownership: Support the Operations Manager with greenhouse care, seasonal planning, and rigorous stock rotation to minimise waste. Site Surveys & Safety: Conduct professional site audits and ensure all exterior displays meet strict Health & Safety requirements. Digital Management: Use Salesforce and Microsoft Office to log site visits, manage client queries, and optimise your service routes for maximum efficiency. The Ideal Candidate Proven Experience: A strong background as a Senior Gardener or Landscape Maintenance Operative with a focus on high-quality exterior displays. Qualified: RHS Level 2 (or equivalent) is highly desirable, alongside a deep knowledge of industry tools and botanical products. Tech-Savvy: Comfortable using digital reporting tools and CRM systems Leadership Skills: Ability to manage multiple tasks, lead installations, and communicate effectively with high-profile customers. Licence: A full manual UK driving licence (with 6 points or less). Whats In It For You? In 2026, we know that professional growth is just as important as your salary. We offer a comprehensive package designed to support your career in the "Green Economy": Competitive Pay: £30,000 base salary. Mobile Office: Fully equipped company vehicle and high-quality tools provided. Career Development: Access to ILM-certified leadership courses and clear pathways into operational management. Work-Life Balance: 31 days of annual leave (23 days + Bank Holidays). Lifestyle Perks: "Perks" discount card (850+ retailers), pension scheme, and a 24-hour personal welfare helpline. Uniform: Full professional PPE and branded uniform provided. The role will require successful candidates to complete an enhanced DBS check Ready to lead the way in exterior horticulture? Apply now to become our next Senior Landscape Professional. To ensure that you feel at ease throughout this process and your time with PHS Group, we offer a fully diverse and inclusive culture to help you reach your full potential. GEN JBRP1_UKTJ
Mar 04, 2026
Full time
Senior Exterior Horticultural Technician Location: Laleham, Staines- on -Thames, Surrey : Salary: £30,000 per annum + Company Vehicle & Fuel Card Role Type: Full-time, Permanent Are you an experienced Horticultural Technician, Senior Gardener or Garden Maintenance Team Leader looking for a career-defining move? We are seeking a skilled Landscape Maintenance Operative to take ownership of high-end exterior displays in Laleham, Staines - on -Thames. This isn't just a maintenance role; its a senior position where you will lead installations, manage stock, and use modern CRM systems to deliver horticultural excellence for a prestigious portfolio of clients. Key Responsibilities Expert Landscape Maintenance: Lead all aspects of exterior plant care, including pruning, feeding, and specialist pest control to maintain award-winning standards. Team & Project Leadership: Act as the Garden Maintenance Team Leader on-site, overseeing large-scale seasonal installations and guiding junior technicians. Operational Ownership: Support the Operations Manager with greenhouse care, seasonal planning, and rigorous stock rotation to minimise waste. Site Surveys & Safety: Conduct professional site audits and ensure all exterior displays meet strict Health & Safety requirements. Digital Management: Use Salesforce and Microsoft Office to log site visits, manage client queries, and optimise your service routes for maximum efficiency. The Ideal Candidate Proven Experience: A strong background as a Senior Gardener or Landscape Maintenance Operative with a focus on high-quality exterior displays. Qualified: RHS Level 2 (or equivalent) is highly desirable, alongside a deep knowledge of industry tools and botanical products. Tech-Savvy: Comfortable using digital reporting tools and CRM systems Leadership Skills: Ability to manage multiple tasks, lead installations, and communicate effectively with high-profile customers. Licence: A full manual UK driving licence (with 6 points or less). Whats In It For You? In 2026, we know that professional growth is just as important as your salary. We offer a comprehensive package designed to support your career in the "Green Economy": Competitive Pay: £30,000 base salary. Mobile Office: Fully equipped company vehicle and high-quality tools provided. Career Development: Access to ILM-certified leadership courses and clear pathways into operational management. Work-Life Balance: 31 days of annual leave (23 days + Bank Holidays). Lifestyle Perks: "Perks" discount card (850+ retailers), pension scheme, and a 24-hour personal welfare helpline. Uniform: Full professional PPE and branded uniform provided. The role will require successful candidates to complete an enhanced DBS check Ready to lead the way in exterior horticulture? Apply now to become our next Senior Landscape Professional. To ensure that you feel at ease throughout this process and your time with PHS Group, we offer a fully diverse and inclusive culture to help you reach your full potential. GEN JBRP1_UKTJ
Lloyd Recruitment - East Grinstead
Crawley, Sussex
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Mar 03, 2026
Full time
Event Sales Manager Location: Outskirts of Crawley Salary: 50,000 - 60,000 basic + 15,000 commission (OTE 75,000) DOE Job Type: Full-time, Permanent Lloyd Recruitment Services are delighted to be partnering with a growing and innovative events business in the search for a B2B Event Sales Manager to join their team. This is an exciting opportunity to play a key role in developing and growing a new international events portfolio, with strong earning potential and career progression. Benefits: 50,000 - 60,000 basic salary plus comms DOE 9am-17:30pm Free on-site parking Private medical insurance Wellbeing scheme 25 days annual leave plus bank holidays Company pension Life assurance The Role As an Events Sales Manager, you will lead new business sales across a portfolio of international and UK-based events, including new launches. You'll take a strategic approach to identifying new markets, generating leads, and building a strong pipeline of clients. Using a consultative sales approach, you will sell exhibition space and sponsorship opportunities, working closely with internal teams to deliver tailored solutions that meet client needs. Key Responsibilities Drive sponsorship and exhibition sales across a portfolio of events Build and develop new business relationships within target markets Identify and engage prospective clients through cold outreach, networking, and market research Attend competitor events to support lead generation and market insight Sell international clients into UK-based events where appropriate Collaborate with marketing and production teams to develop compelling commercial propositions Maintain accurate and up-to-date records using Salesforce CRM Build and manage a strong, active sales pipeline Provide regular activity and performance updates to senior leadership Deliver against agreed KPIs and new business sales plans Ensure smooth delivery of complex, multi-platform sales opportunities Market Intelligence & Strategy Monitor competitor activity and market trends Identify new market opportunities to support portfolio growth Contribute to new product and event development Key Skills & Experience Experience in international sales or launching into new markets is highly desirable Proven experience in B2B event or exhibition sales Strong track record of hitting and exceeding sales targets Confident communicator with the ability to engage senior stakeholders Consultative, solutions-focused sales approach Highly organised with strong CRM and pipeline management skills Proactive, driven, and commercially minded Extra Information: Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Mar 03, 2026
Full time
Based in Los Angeles, London or New York. THE COMPANY Our client is a major global service provider to the entertainment & gaming industry. THE ROLE As the Head of Business Development, you will be responsible for generating new and repeat business from the global media and entertainment industry - specifically for localisation, accessibility and audio post production services. You will manage a team of Business Development Managers while also owning and growing your own portfolio of clients. Key responsibilities: Own and expand new accounts, generating sustainable revenue by developing strong client relationships. Manage opportunities through the full sales lifecycle, from initial engagement to successful close. Mentor and manage a team of Business Development Managers, ensuring achievement of individual and team targets. Maintain robust pipeline health by monitoring activity levels, opportunity progression and consistent lead generation across the team. Maintain Salesforce records and agreed sales methods to drive accurate forecasting and reporting. Provide senior-level client engagement and support, collaborating with studio teams Represent the division externally at key industry events, trade conferences and exhibitions, strengthening market presence and strategic relationships. The role will involve significant travel to meet with international clients. THE PERSON With extensive experience selling localisation, accessibility and/or audio post production solutions, you will be an experienced senior sales leader with a proven track record of driving new business growth within the global Media & Entertainment industry. It is crucial that you understand market trends, competitor activities, industry dynamics and customer direction within localisation and accessibility services. You will have a track record of managing and mentoring a sales team to exceed individual and team targets within a matrixed global environment. It is important you are able to combine excellent negotiation, presentation and communication skills with the ability to operate independently and deliver under pressure. The ability to travel internationally is essential for this role. WHAT TO EXPECT Searchlight only advertises active roles Your details will be sent directly to the Consultant who is handling this role We aim to respond to candidates within 14 days. If this role isn't quite right, but you would like us to have your CV on file, please send it to . Searchlight provides recruitment & executive search services exclusively to the creative, media and entertainment industry. To learn more about Searchlight, see: . We strive to promote equal opportunities for all. We welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
WALLACE HIND SELECTION LIMITED
Nottingham, Nottinghamshire
We are seeking an ambitious Industrial Sales Engineer, with demonstrable experience of selling into any of the following; animal feed, additives, chemicals, process industries (or similar). This role involves occasional international travel. We are a 60+ year old global organisation focused on sustainable, high-quality mineral applications. BASIC SALARY: £42,000 - £45,000 BENEFITS: 20% Bonus £4,500 Car Allowance Contributory Pension 25 Days Holidays DIS x4 LOCATION: Home-based covering the UK, Ireland, France, and Scandinavia - Overnight stays will be required on occasion. IDEALLY BASED: Manchester, Leeds, Liverpool, Birmingham, Nottingham, Sheffield (in and around the M1 or M6). JOB DESCRIPTION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives As our Sales Engineer, you will strategically develop sales across multiple accounts, prospects, and across our range of products and industry sectors. This role is pivotal in driving our ambitious growth plans. Your job will include: Account development (150+ existing accounts) and new business development, with a strong focus on identifying profitable new opportunities and building lasting relationships. Being our first point of contact for customers across the UK (60%), France (15%), Scandinavia (15%) and Ireland (10%). Creating and carrying out your own business plan including mapping out your territories and managing your own diary to achieve 5-10% annual sales growth. Relentless strategic customer follow-up over long sales cycles (typically 3 - 9 months from call to close). Working with marketing, customer services and technical teams, in offering customers seamless support on new and existing product ranges. Representing us at trade fairs, conferences, and industry events. PERSON SPECIFICATION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives To be successful in your application, you will have tangible UK (any exposure to international business will be an advantage), industrial sales experience within Animal Feed, Agro, Additives, Chemicals, Environmental, Process Industries. Or you will possess strong transferable skills from similar sectors. In addition to this you will be: Qualified to Degree level (preferred). Experience within animal feed (preferred) Hungry for increasing revenue streams through existing relationships across complex sets of decision-makers and influencers, including input into pricing strategies and sales tenders. Of an international mindset, and willing to travel (70-75% travel, both domestically and internationally). Consultative and with a creative flare in problem-solving, coupled with the ability to grasp technical concepts affecting customers and prospects. French speaker (advantageous but not essential). Experienced in using a CRM (ideally Salesforce or similar). OUR COMPANY: We are a manufacturer at the forefront of scientific innovation within mineral-based products for industrial use. Operating in the pet care and industrial sectors, we focus on high-quality, sustainable mineral solutions which are sold into a variety of UK and European industry locations. Culturally we are a progressive and growing company, backed by a stable and forward-thinking senior management team. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18400, Wallace Hind Selection JBRP1_UKTJ
Mar 03, 2026
Full time
We are seeking an ambitious Industrial Sales Engineer, with demonstrable experience of selling into any of the following; animal feed, additives, chemicals, process industries (or similar). This role involves occasional international travel. We are a 60+ year old global organisation focused on sustainable, high-quality mineral applications. BASIC SALARY: £42,000 - £45,000 BENEFITS: 20% Bonus £4,500 Car Allowance Contributory Pension 25 Days Holidays DIS x4 LOCATION: Home-based covering the UK, Ireland, France, and Scandinavia - Overnight stays will be required on occasion. IDEALLY BASED: Manchester, Leeds, Liverpool, Birmingham, Nottingham, Sheffield (in and around the M1 or M6). JOB DESCRIPTION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives As our Sales Engineer, you will strategically develop sales across multiple accounts, prospects, and across our range of products and industry sectors. This role is pivotal in driving our ambitious growth plans. Your job will include: Account development (150+ existing accounts) and new business development, with a strong focus on identifying profitable new opportunities and building lasting relationships. Being our first point of contact for customers across the UK (60%), France (15%), Scandinavia (15%) and Ireland (10%). Creating and carrying out your own business plan including mapping out your territories and managing your own diary to achieve 5-10% annual sales growth. Relentless strategic customer follow-up over long sales cycles (typically 3 - 9 months from call to close). Working with marketing, customer services and technical teams, in offering customers seamless support on new and existing product ranges. Representing us at trade fairs, conferences, and industry events. PERSON SPECIFICATION: Industrial Sales Engineer, Business Development Manager, Key Account Manager - Animal Feed, Agro - Chemical Products, Industrial Additives To be successful in your application, you will have tangible UK (any exposure to international business will be an advantage), industrial sales experience within Animal Feed, Agro, Additives, Chemicals, Environmental, Process Industries. Or you will possess strong transferable skills from similar sectors. In addition to this you will be: Qualified to Degree level (preferred). Experience within animal feed (preferred) Hungry for increasing revenue streams through existing relationships across complex sets of decision-makers and influencers, including input into pricing strategies and sales tenders. Of an international mindset, and willing to travel (70-75% travel, both domestically and internationally). Consultative and with a creative flare in problem-solving, coupled with the ability to grasp technical concepts affecting customers and prospects. French speaker (advantageous but not essential). Experienced in using a CRM (ideally Salesforce or similar). OUR COMPANY: We are a manufacturer at the forefront of scientific innovation within mineral-based products for industrial use. Operating in the pet care and industrial sectors, we focus on high-quality, sustainable mineral solutions which are sold into a variety of UK and European industry locations. Culturally we are a progressive and growing company, backed by a stable and forward-thinking senior management team. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18400, Wallace Hind Selection JBRP1_UKTJ
Job Title: International Account Manager Location: Bristol (Hybrid working available when not travelling) Pay Range / Details: £55,(Apply online only) + Quarterly commission + Benefits Contract Type: Permanent Our client is recruiting an International Account Manager to join their team in Bristol Key Responsibilities - International Account Manager Drive monthly, quarterly, half-yearly, and annual sales targets through distributor and reseller networks, supported by accurate forecasting and performance reporting. Develop and execute distributor, country, and strategic account plans aligned with business objectives, KPIs, and international priorities. Manage, grow, and tier distributor and reseller accounts (Tier 1 4), including recruitment, onboarding, capability development, and progression to higher performance. Increase market penetration, product reach, and market share through sales execution, marketing support, and new product launches. Provide training, commercial guidance, and best-practice sharing to strengthen distributor sales capability. Monitor market trends, policies, curricula, competitor activity, and pricing to identify risks and opportunities. Represent the company at international events and ensure consistent brand positioning, accurate product listings, and compliance with brand guidelines. Qualifications & Requirements - International Account Manager Degree qualified or equivalent experience preferred. Minimum of 3 years' experience in an international distributor or channel partner sales role. Proven and demonstrable track record of sales success. Medical sales experience desirable but not essential. Nursing, medical, or life sciences background advantageous. Excellent communication, presentation, and interpersonal skills, with experience presenting to audiences from shop floor to C-suite. Strong analytical and numerical skills, with the ability to analyse and present sales data. Fully computer literate; Salesforce experience desirable. Within commutable distance of Bristol HQ, with flexibility for onsite working when not travelling. Willingness to travel internationally approximately 30% of the time , including occasional weekends and bank holidays. What We Offer - International Account Manager Competitive salary and benefits package. Hybrid working model with flexibility based on business needs. Opportunity to work in a global, market-leading medical simulation business. International travel and exposure to global markets. Career development and progression opportunities. Supportive, collaborative commercial team environment. To apply or for more information, please contact: Charlie Boulton (phone number removed) or email your CV to: (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Mar 03, 2026
Full time
Job Title: International Account Manager Location: Bristol (Hybrid working available when not travelling) Pay Range / Details: £55,(Apply online only) + Quarterly commission + Benefits Contract Type: Permanent Our client is recruiting an International Account Manager to join their team in Bristol Key Responsibilities - International Account Manager Drive monthly, quarterly, half-yearly, and annual sales targets through distributor and reseller networks, supported by accurate forecasting and performance reporting. Develop and execute distributor, country, and strategic account plans aligned with business objectives, KPIs, and international priorities. Manage, grow, and tier distributor and reseller accounts (Tier 1 4), including recruitment, onboarding, capability development, and progression to higher performance. Increase market penetration, product reach, and market share through sales execution, marketing support, and new product launches. Provide training, commercial guidance, and best-practice sharing to strengthen distributor sales capability. Monitor market trends, policies, curricula, competitor activity, and pricing to identify risks and opportunities. Represent the company at international events and ensure consistent brand positioning, accurate product listings, and compliance with brand guidelines. Qualifications & Requirements - International Account Manager Degree qualified or equivalent experience preferred. Minimum of 3 years' experience in an international distributor or channel partner sales role. Proven and demonstrable track record of sales success. Medical sales experience desirable but not essential. Nursing, medical, or life sciences background advantageous. Excellent communication, presentation, and interpersonal skills, with experience presenting to audiences from shop floor to C-suite. Strong analytical and numerical skills, with the ability to analyse and present sales data. Fully computer literate; Salesforce experience desirable. Within commutable distance of Bristol HQ, with flexibility for onsite working when not travelling. Willingness to travel internationally approximately 30% of the time , including occasional weekends and bank holidays. What We Offer - International Account Manager Competitive salary and benefits package. Hybrid working model with flexibility based on business needs. Opportunity to work in a global, market-leading medical simulation business. International travel and exposure to global markets. Career development and progression opportunities. Supportive, collaborative commercial team environment. To apply or for more information, please contact: Charlie Boulton (phone number removed) or email your CV to: (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Mar 03, 2026
Full time
Technical Support Advisor Uxbridge - Hybrid working after probation £27k to £30k per annum A fantastic role has become available for a Technical Support Advisor to join a wonderful company based in Uxbridge. The ideal candidate will have good technical knowledge and understanding of technical processes as well as exceptional customer service skills. This role would suit candidates working in a retail role where you provide technical support on products, looking for their first office role, or, candidates who have worked in a similar office position before, looking for a new challenge. Are you a technical whizz and savvy with fixing electrical equipment? If so, this is an opportunity you don t want to miss Role responsibilities: Receive inbound calls from customers and make out bound calls where the breakdown has been received by other channels Add clear notes on calls which are progressed for attendance Create service reports with a clear description once a call has been cleared over the phone Proactively Review remote access reports for faults on equipment likely to cause a breakdown Use Remote access software to log on to customers equipment Work closely with the Scheduling Team to progress calls in a timely manner where attendance is required Highlight any potential escalations to the relevant Managers Candidate profile: Previous experience in a technical support role Passionate about providing excellent Customer Service Excellent telephone manner and good verbal and written communication skills Knowledge of Salesforce and Excel useful but not essential What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're looking for an experienced automation product manager to shape the future of marketing automation for Sky Business. This role combines strategic leadership with hands-on delivery, managing our Marketing Cloud Engagement platform and driving initiatives that improve efficiency, scalability, and customer experience. You'll act as the subject matter expert for automation best practices, lead our roadmap, and partner with agencies and internal teams to deliver value across all prospect and customer segments. What you'll do: Own the product vision and roadmap for Marketing Cloud Engagement, prioritising optimisations, new capabilities, integrations, and emerging features/tools to deliver measurable business impact and enhanced customer experience. Lead automation initiatives end-to-end, from gathering requirements with Sales and Marketing to hands-on process design and implementation within Marketing Cloud Engagement. Act as the subject-matter expert on marketing automation best practices, defining funnel stages, lead management and handoff with Sales Ops, nurture strategies, segmentation, scoring, reporting frameworks, and the Sales Cloud-Marketing Cloud data model. Manage and govern platform delivery and operations, including day-to-day oversight of third-party automation agencies, clear briefing and prioritisation, quality assurance, platform governance, change management, access and permission control, data hygiene, compliance, and audit readiness. Establish scalable operating models and governance frameworks, documenting campaign execution processes, approval workflows, platform usage standards, and monitoring adoption and performance to identify optimisation opportunities. Drive continuous improvement and stakeholder alignment, setting KPIs, analysing performance to demonstrate value, embedding a test-and-learn culture, gathering feedback, communicating roadmap progress, and acting as a trusted advisor on automation strategy and governance. What you'll bring: Proven experience with Salesforce Marketing Cloud Engagement and marketing automation strategy, preferably Salesforce Marketing Cloud Engagement Certified. Strong understanding of product management principles, including road mapping, prioritisation, and stakeholder engagement. Hands-on experience building and configuring solutions in Marketing Cloud. Expertise in funnel strategy, lead management, nurture design, and campaign reporting. Familiarity with data governance, GDPR, PECR, and privacy-by-design principles. Excellent project management skills and ability to manage third-party agencies effectively. Strong analytical and problem-solving skills with a strategic mindset. Ability to communicate complex concepts clearly to technical and non-technical stakeholders. Team overview: Sky Business Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business. The rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
