General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
Mar 18, 2026
Full time
General Manager Hospitality - Brand new site Belfast City Salary: 35,000 - 40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to 40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688
Sales Account Manager Salary: 28-30,000 International Business Career Development Excellent benefits My client is an international company who are expanding at a rapid rate. They are a very vibrant and dynamic team who are looking for a sales account manager with a very personable attitude to join them! This role has fantastic opportunities to progress your career. Responsibilities: Managing house and own customer accounts on a daily basis Collaboratively working with the marketing team Prospecting new markets and following up sales enquiries Working closely with the sales admin team to follow up processes from order to delivery Attending trade shows and travel to factories as required Responsible for managing existing and new customers with the support of the admin team Achieving company and individual targets Liaising with the admin and logistics teams to ensure deliveries of orders on time Essential Skills: Ability to prioritise and work both independently and within a team Highly organised with excellent communication skills verbal and written Self-motivated Keen interest in building business relationships
Mar 18, 2026
Full time
Sales Account Manager Salary: 28-30,000 International Business Career Development Excellent benefits My client is an international company who are expanding at a rapid rate. They are a very vibrant and dynamic team who are looking for a sales account manager with a very personable attitude to join them! This role has fantastic opportunities to progress your career. Responsibilities: Managing house and own customer accounts on a daily basis Collaboratively working with the marketing team Prospecting new markets and following up sales enquiries Working closely with the sales admin team to follow up processes from order to delivery Attending trade shows and travel to factories as required Responsible for managing existing and new customers with the support of the admin team Achieving company and individual targets Liaising with the admin and logistics teams to ensure deliveries of orders on time Essential Skills: Ability to prioritise and work both independently and within a team Highly organised with excellent communication skills verbal and written Self-motivated Keen interest in building business relationships
Flagship Retail Manager, Senior Operations Manager, East London This is an amazing opportunity to join a thriving Global brand as they continue their expansion across the UK. This high profile, Flagship location is looking for a strong operator to support the General Manager in leading a large team to deliver exceptional service and store standards. To be considered you will be: A high calibre Retail Operations Manager, comfortable with a high profile location Well practised in recruiting, motivating and developing a quality team Have a deep understanding of retail operations Customer experienced obsessed Ready to develop your career with a growing brand Salary displayed is a guide. Only candidates with CVs most closely matched to the job description will be contacted.
Mar 18, 2026
Full time
Flagship Retail Manager, Senior Operations Manager, East London This is an amazing opportunity to join a thriving Global brand as they continue their expansion across the UK. This high profile, Flagship location is looking for a strong operator to support the General Manager in leading a large team to deliver exceptional service and store standards. To be considered you will be: A high calibre Retail Operations Manager, comfortable with a high profile location Well practised in recruiting, motivating and developing a quality team Have a deep understanding of retail operations Customer experienced obsessed Ready to develop your career with a growing brand Salary displayed is a guide. Only candidates with CVs most closely matched to the job description will be contacted.
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive, DOE Contract : Full-Time, Permanent - 37.5 hours per week (Monday-Friday) Benefits : Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme, On site parking, 23 days holiday plus Statutory About the Role We are looking for a proactive and customer-focused Customer Journey Manager to join our Sales & Marketing team. In this role, you will be responsible for overseeing and continuously improving the end-to-end customer experience, ensuring that every interaction reflects our commitment to exceptional service. You will act as the first point of contact for escalated customer complaints, monitor feedback across multiple channels, and work collaboratively across departments to identify opportunities to enhance the customer journey. This is a key position within the business, ensuring that customer insights drive improvements across operations, service delivery and training. Our Mission Our purpose is to change people s lives by improving their mobility, through understanding customer needs and providing the most appropriate solutions. By delivering real value to our customers, we aim to build a profitable and sustainable business while maintaining the highest standards of service and care. Key Responsibilities Customer Experience & Journey Management • Monitor and develop the external customer journey process, ensuring clear ownership of each stage • Identify opportunities to improve the customer experience across all touchpoints • Work with internal teams to ensure consistent service standards are maintained • Develop improved methods of measuring customer satisfaction across the customer journey Customer Feedback & Escalations • Act as the first point of contact for escalated customer complaints • Record, monitor and report on Customer Related Issues (CRIs) • Carry out customer feedback calls following installations for both Retail and Motability customer • Analyse feedback to identify trends and drive service improvements Reviews & Online Reputation • Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google • Monitor and manage online feedback to support continuous improvement Cross-Department Collaboration • Work closely with the Quality Manager to identify service issues and implement improvements • Collaborate with the Field Product Assessment and Business Development teams • Share customer insights with internal stakeholders to support operational improvements Training & Development • Provide training, coaching and mentoring where required to improve service delivery • Lead disability awareness training across the organisation in partnership with charity partners • Identify training needs across the customer journey touchpoints Reporting & Performance Monitoring • Record and analyse customer service data and performance metrics • Provide monthly and quarterly reports to the Head of Sales & Marketing • Use insights and performance data to drive improvements and support business growth What We re Looking For We are seeking someone with strong emotional intelligence, a genuine passion for delivering exceptional customer service and ideally previous experience within a similar sector. Essential Skills & Experience • Strong interpersonal skills and the ability to manage sensitive or complex customer situations • Excellent communication skills (written, verbal and presentation) • Ability to analyse feedback and identify service improvement opportunities • Strong organisational skills and ability to manage your own workload • High level of emotional intelligence and empathy • Proficiency with Microsoft Office and IT systems Personal Attributes • Customer-focused with a proactive mindset • Confident communicator with the ability to influence and support colleagues • Collaborative and supportive team player • Strong attention to detail and problem-solving ability Our Values We are proud to work in a culture that reflects the following values: • Innovation Driven Always open to new ideas and better ways of working • Service Deliver exceptional service with a proactive, solutions-focused mindset • Ethical & Fair Do the right thing in the right way • Brave Challenge thinking and drive meaningful change • Inspired Motivate others and create new ways of working • Empowered Encourage responsible decision-making and ownership • Ambitious Support growth and development for everyone • Advocates Be a company customers, partners and employees are proud to be part of Why Join Us? This role offers the opportunity to play a central role in shaping the customer experience within a purpose-driven organisation committed to improving people s lives through mobility solutions. You ll work closely with multiple departments, helping to ensure our customers receive the highest level of service and support at every stage of their journey. No agencies please.
Mar 18, 2026
Full time
Customer Journey Manager Location : Alfreton, DE55 7RG Salary : Competitive, DOE Contract : Full-Time, Permanent - 37.5 hours per week (Monday-Friday) Benefits : Profit Related Pay, Life Cover, Employee Assistance Programme, Auto Enrol Pension Scheme, On site parking, 23 days holiday plus Statutory About the Role We are looking for a proactive and customer-focused Customer Journey Manager to join our Sales & Marketing team. In this role, you will be responsible for overseeing and continuously improving the end-to-end customer experience, ensuring that every interaction reflects our commitment to exceptional service. You will act as the first point of contact for escalated customer complaints, monitor feedback across multiple channels, and work collaboratively across departments to identify opportunities to enhance the customer journey. This is a key position within the business, ensuring that customer insights drive improvements across operations, service delivery and training. Our Mission Our purpose is to change people s lives by improving their mobility, through understanding customer needs and providing the most appropriate solutions. By delivering real value to our customers, we aim to build a profitable and sustainable business while maintaining the highest standards of service and care. Key Responsibilities Customer Experience & Journey Management • Monitor and develop the external customer journey process, ensuring clear ownership of each stage • Identify opportunities to improve the customer experience across all touchpoints • Work with internal teams to ensure consistent service standards are maintained • Develop improved methods of measuring customer satisfaction across the customer journey Customer Feedback & Escalations • Act as the first point of contact for escalated customer complaints • Record, monitor and report on Customer Related Issues (CRIs) • Carry out customer feedback calls following installations for both Retail and Motability customer • Analyse feedback to identify trends and drive service improvements Reviews & Online Reputation • Work closely with the Online Marketing team to increase response rates on customer reviews across platforms such as Trustpilot and Google • Monitor and manage online feedback to support continuous improvement Cross-Department Collaboration • Work closely with the Quality Manager to identify service issues and implement improvements • Collaborate with the Field Product Assessment and Business Development teams • Share customer insights with internal stakeholders to support operational improvements Training & Development • Provide training, coaching and mentoring where required to improve service delivery • Lead disability awareness training across the organisation in partnership with charity partners • Identify training needs across the customer journey touchpoints Reporting & Performance Monitoring • Record and analyse customer service data and performance metrics • Provide monthly and quarterly reports to the Head of Sales & Marketing • Use insights and performance data to drive improvements and support business growth What We re Looking For We are seeking someone with strong emotional intelligence, a genuine passion for delivering exceptional customer service and ideally previous experience within a similar sector. Essential Skills & Experience • Strong interpersonal skills and the ability to manage sensitive or complex customer situations • Excellent communication skills (written, verbal and presentation) • Ability to analyse feedback and identify service improvement opportunities • Strong organisational skills and ability to manage your own workload • High level of emotional intelligence and empathy • Proficiency with Microsoft Office and IT systems Personal Attributes • Customer-focused with a proactive mindset • Confident communicator with the ability to influence and support colleagues • Collaborative and supportive team player • Strong attention to detail and problem-solving ability Our Values We are proud to work in a culture that reflects the following values: • Innovation Driven Always open to new ideas and better ways of working • Service Deliver exceptional service with a proactive, solutions-focused mindset • Ethical & Fair Do the right thing in the right way • Brave Challenge thinking and drive meaningful change • Inspired Motivate others and create new ways of working • Empowered Encourage responsible decision-making and ownership • Ambitious Support growth and development for everyone • Advocates Be a company customers, partners and employees are proud to be part of Why Join Us? This role offers the opportunity to play a central role in shaping the customer experience within a purpose-driven organisation committed to improving people s lives through mobility solutions. You ll work closely with multiple departments, helping to ensure our customers receive the highest level of service and support at every stage of their journey. No agencies please.
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement for a wonderful local hospice. This is a Hybrid role with 3 days a week in the Cheltenham area. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including: Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online. Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work across teams including the with National leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering a range of fundraising activities. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence strongly preferred. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Mar 18, 2026
Full time
We are looking for a Regional Fundraiser to deliver locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement for a wonderful local hospice. This is a Hybrid role with 3 days a week in the Cheltenham area. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including: Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online. Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning, delivery and mitigation across key income streams. Work across teams including the with National leads (corporate, in memory, events, legacies) and Regional Fundraising leads (major donors, volunteer-led). Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering a range of fundraising activities. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence strongly preferred. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a Regional Fundraiser to deliver locally tailored fundraising activities, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the West Berkshire area. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including: Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning and delivery of a range of fundraising activities. Work with various internal Fundraising leads to further support and deliver a portfolio of activities. Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering fundraising activities. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence strongly preferred. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Mar 18, 2026
Full time
We are looking for a Regional Fundraiser to deliver locally tailored fundraising activities, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement. This is a Hybrid role with 3 days a week in the West Berkshire area. The Charity An enthusiastic and collaborative local hospice, dedicated to supporting people through the most difficult times of their lives. You would be be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including: Company pension scheme 27 days holiday - rising to 33 with length of service plus bank holidays Enhanced maternity and paternity pay Enhanced sick pay Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals Staff discount of 10% on new goods online Structured induction programme and learning and development opportunities. The Role Work closely with the Regional Fundraising Team Manager and colleagues, contributing to planning and delivery of a range of fundraising activities. Work with various internal Fundraising leads to further support and deliver a portfolio of activities. Be an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams. Ensure excellent supporter stewardship, accurate data management and compliant fundraising practice. The Candidate Experience of successfully delivering fundraising activities. Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income. Experience of using a fundraising CRM to manage activity. Driving licence strongly preferred. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Counter Manager Luxury Skincare London Up to 41,000 + Commission Zachary Daniels Recruitment are seeking a driven and commercially focused Counter Manager to join an innovative luxury skincare brand as they launch their highly anticipated counter within a prestigious Central London department store. This is an exceptional opportunity to play a key role in establishing the brand's presence in the UK market and to make your mark during an exciting period of growth. As Counter Manager, you will combine a passion for luxury skincare with strong leadership and commercial expertise. You will take ownership of your counter, driving performance, delivering an elevated customer experience, and building a loyal client base. What we offer: Salary up to 41,000 Generous commission structure Product allocation Company uniform Opportunity to join an internationally expanding brand Key Responsibilities: Act as a true brand ambassador Lead, inspire and develop your team to achieve targets Deliver and exceed KPIs set by the business Ensure an exceptional standard of customer service Build and nurture a loyal clientele Plan and execute engaging counter events to drive brand awareness and sales About You: Strong background within luxury skincare (essential) Previous people management experience Confident in organising and leading successful counter events Proven track record of delivering sales growth and achieving targets Skilled in clientelling and relationship building NVQ Level 2 in Beauty Therapy (advantageous) If you're an experienced Counter Manager ready to thrive within a growing luxury skincare brand, we would love to hear from you. BH35541
Mar 18, 2026
Full time
Counter Manager Luxury Skincare London Up to 41,000 + Commission Zachary Daniels Recruitment are seeking a driven and commercially focused Counter Manager to join an innovative luxury skincare brand as they launch their highly anticipated counter within a prestigious Central London department store. This is an exceptional opportunity to play a key role in establishing the brand's presence in the UK market and to make your mark during an exciting period of growth. As Counter Manager, you will combine a passion for luxury skincare with strong leadership and commercial expertise. You will take ownership of your counter, driving performance, delivering an elevated customer experience, and building a loyal client base. What we offer: Salary up to 41,000 Generous commission structure Product allocation Company uniform Opportunity to join an internationally expanding brand Key Responsibilities: Act as a true brand ambassador Lead, inspire and develop your team to achieve targets Deliver and exceed KPIs set by the business Ensure an exceptional standard of customer service Build and nurture a loyal clientele Plan and execute engaging counter events to drive brand awareness and sales About You: Strong background within luxury skincare (essential) Previous people management experience Confident in organising and leading successful counter events Proven track record of delivering sales growth and achieving targets Skilled in clientelling and relationship building NVQ Level 2 in Beauty Therapy (advantageous) If you're an experienced Counter Manager ready to thrive within a growing luxury skincare brand, we would love to hear from you. BH35541
Technical Service Manager Northamptonshire £38,000 - £42,000 An exciting opportunity has arisen for a Technical Services Manager to a busy food manufacturer in Northamptonshire. This role is ideal for a detail-driven technical professional who is passionate about quality, compliance and continuous improvement. This position offers variety with exposure to working with most of the top retailers and own
Mar 18, 2026
Full time
Technical Service Manager Northamptonshire £38,000 - £42,000 An exciting opportunity has arisen for a Technical Services Manager to a busy food manufacturer in Northamptonshire. This role is ideal for a detail-driven technical professional who is passionate about quality, compliance and continuous improvement. This position offers variety with exposure to working with most of the top retailers and own
Payroll & HR Systems Manager Hybrid Working Competitive Salary + Benefits A Pivotal Opportunity to Shape Payroll & People Systems This is an exciting opportunity to join a growing UK business that forms part of a successful international group. With a strong presence across the foodservice, hospitality and retail sectors, the organisation combines global capability with local expertise and is committed to operational excellence, innovation and continuous improvement. The business is currently implementing a new HR and payroll system, making this a key moment to join. The Payroll & HR Systems Manager will play a central role in embedding the new system, optimising processes, strengthening reporting capability and ensuring a smooth transition across the organisation. This is a genuine opportunity to shape how payroll and people systems operate for the future. The Role We are seeking an experienced Payroll & HR Systems Manager to take ownership of end-to-end UK payroll operations while leading the optimisation and development of payroll and HR systems. This is a high-impact role responsible for ensuring payroll is delivered accurately, compliantly and efficiently, while driving system improvements and strengthening cross-functional processes across HR, Finance and IT. Key Responsibilities Lead the accurate and timely delivery of monthly UK payroll Ensure full compliance with HMRC regulations, PAYE, NI, statutory payments and pension auto-enrolment Manage year-end processes including P60s, P11Ds and reconciliations Oversee payroll and HR systems, ensuring data integrity and optimal performance Drive system improvements, upgrades and integrations Partner with Finance, HR and IT teams to ensure seamless data flow and reporting Provide payroll reporting, analytics and insights to senior leadership Act as the key point of contact for payroll queries and external providers Maintain robust controls, documentation and audit readiness About You You are a detail-oriented payroll professional with strong systems expertise and a proactive, solutions-focused mindset. You will bring: Proven experience managing end-to-end UK payroll Strong knowledge of UK payroll legislation and compliance requirements Experience managing payroll and/or HR systems (system implementation experience highly desirable) Advanced Excel capability Strong analytical skills and exceptional attention to detail Experience leading system improvements or implementations Excellent stakeholder management skills CIPP qualification (desirable) Experience within a multi-site or international organisation (advantageous) What's on Offer Competitive salary and benefits package Hybrid working options Opportunity to shape payroll and HR systems during a major implementation Collaborative, supportive and forward-thinking environment The stability and backing of a global group with a strong UK footprint
Mar 18, 2026
Full time
Payroll & HR Systems Manager Hybrid Working Competitive Salary + Benefits A Pivotal Opportunity to Shape Payroll & People Systems This is an exciting opportunity to join a growing UK business that forms part of a successful international group. With a strong presence across the foodservice, hospitality and retail sectors, the organisation combines global capability with local expertise and is committed to operational excellence, innovation and continuous improvement. The business is currently implementing a new HR and payroll system, making this a key moment to join. The Payroll & HR Systems Manager will play a central role in embedding the new system, optimising processes, strengthening reporting capability and ensuring a smooth transition across the organisation. This is a genuine opportunity to shape how payroll and people systems operate for the future. The Role We are seeking an experienced Payroll & HR Systems Manager to take ownership of end-to-end UK payroll operations while leading the optimisation and development of payroll and HR systems. This is a high-impact role responsible for ensuring payroll is delivered accurately, compliantly and efficiently, while driving system improvements and strengthening cross-functional processes across HR, Finance and IT. Key Responsibilities Lead the accurate and timely delivery of monthly UK payroll Ensure full compliance with HMRC regulations, PAYE, NI, statutory payments and pension auto-enrolment Manage year-end processes including P60s, P11Ds and reconciliations Oversee payroll and HR systems, ensuring data integrity and optimal performance Drive system improvements, upgrades and integrations Partner with Finance, HR and IT teams to ensure seamless data flow and reporting Provide payroll reporting, analytics and insights to senior leadership Act as the key point of contact for payroll queries and external providers Maintain robust controls, documentation and audit readiness About You You are a detail-oriented payroll professional with strong systems expertise and a proactive, solutions-focused mindset. You will bring: Proven experience managing end-to-end UK payroll Strong knowledge of UK payroll legislation and compliance requirements Experience managing payroll and/or HR systems (system implementation experience highly desirable) Advanced Excel capability Strong analytical skills and exceptional attention to detail Experience leading system improvements or implementations Excellent stakeholder management skills CIPP qualification (desirable) Experience within a multi-site or international organisation (advantageous) What's on Offer Competitive salary and benefits package Hybrid working options Opportunity to shape payroll and HR systems during a major implementation Collaborative, supportive and forward-thinking environment The stability and backing of a global group with a strong UK footprint
Complaints OfficerPermanent, Full-timeHybrid - 3 days at our Derby office, 2 days working from home Up to £32,000 plus benefits About the role Our Complaints team plays a key role in ensuring Mortgage Advice Bureau (MAB) delivers fair, timely and effective complaint resolution in line with FCA requirements and our commitment to strong customer outcomes. You'll take responsibility for each case from start to finish, applying sound judgement, clear communication and a consistently customer-centred approach. The role involves working closely with advisers, AR firms, product providers and colleagues across the business. You'll bring people together to understand the full picture, share insight and help resolve issues efficiently, while also contributing to improvements that strengthen our processes and prevent future detriment. As our environment evolves, you'll be comfortable adapting, learning and looking for better ways to work and embrace new technologies. What you'll be doing Recording and maintaining complaint information accurately, ensuring details are complete, reliable and easy to follow. Managing complaints through the full investigation lifecycle in line with FCA DISP rules and internal procedures. Gathering and reviewing evidence from advisers, AR firms, product providers and other third parties to build a balanced understanding of each case. Reviewing customer files and documentation to establish the facts and assess complaints objectively. Recommending fair, consistent and evidence-based outcomes that support good customer outcomes under Consumer Duty. Drafting clear, professional and empathetic written responses, including final response letters. Working collaboratively with advisers, AR firms and internal teams to progress cases efficiently and transparently. Supporting the handling of FOS-referred complaints, preparing case files and responding to information requests. Liaising with PI insurers or brokers where complaints may present potential financial exposure. Identifying trends, themes and root causes across complaints to support improvements in processes, controls and customer experience. Contributing to complaints MI and escalating emerging risks or significant issues. What you'll bring Experience in root cause analysis complaints handling. Background in financial services, ideally mortgages or insurance. Preferably CeMAP qualified. Strong understanding of FCA complaint-handling requirements. Awareness of Consumer Duty and its focus on good customer outcomes. Excellent written communication skills, with the ability to produce clear, professional and empathetic correspondence. High attention to detail and the ability to analyse complex information. Confidence managing multiple cases while maintaining fairness, balance and a strong focus on the customer. Strong communication skills when working with advisers, AR firms and internal stakeholders. A collaborative approach, with the ability to build constructive relationships and support shared goals. A proactive, organised mindset, taking responsibility for progressing work and maintaining high standards. Comfort using Microsoft Office and internal systems, and an openness to using digital tools to support investigations and reporting. A willingness to adapt, learn and contribute to improving how we work as the business and regulatory landscape evolves. Recruitment Process 1st stage: Teams interview with our hiring manager 2nd stage: Face to face interview at our Derby office with our hiring team - this will involve a task What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact . Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.
Mar 18, 2026
Full time
Complaints OfficerPermanent, Full-timeHybrid - 3 days at our Derby office, 2 days working from home Up to £32,000 plus benefits About the role Our Complaints team plays a key role in ensuring Mortgage Advice Bureau (MAB) delivers fair, timely and effective complaint resolution in line with FCA requirements and our commitment to strong customer outcomes. You'll take responsibility for each case from start to finish, applying sound judgement, clear communication and a consistently customer-centred approach. The role involves working closely with advisers, AR firms, product providers and colleagues across the business. You'll bring people together to understand the full picture, share insight and help resolve issues efficiently, while also contributing to improvements that strengthen our processes and prevent future detriment. As our environment evolves, you'll be comfortable adapting, learning and looking for better ways to work and embrace new technologies. What you'll be doing Recording and maintaining complaint information accurately, ensuring details are complete, reliable and easy to follow. Managing complaints through the full investigation lifecycle in line with FCA DISP rules and internal procedures. Gathering and reviewing evidence from advisers, AR firms, product providers and other third parties to build a balanced understanding of each case. Reviewing customer files and documentation to establish the facts and assess complaints objectively. Recommending fair, consistent and evidence-based outcomes that support good customer outcomes under Consumer Duty. Drafting clear, professional and empathetic written responses, including final response letters. Working collaboratively with advisers, AR firms and internal teams to progress cases efficiently and transparently. Supporting the handling of FOS-referred complaints, preparing case files and responding to information requests. Liaising with PI insurers or brokers where complaints may present potential financial exposure. Identifying trends, themes and root causes across complaints to support improvements in processes, controls and customer experience. Contributing to complaints MI and escalating emerging risks or significant issues. What you'll bring Experience in root cause analysis complaints handling. Background in financial services, ideally mortgages or insurance. Preferably CeMAP qualified. Strong understanding of FCA complaint-handling requirements. Awareness of Consumer Duty and its focus on good customer outcomes. Excellent written communication skills, with the ability to produce clear, professional and empathetic correspondence. High attention to detail and the ability to analyse complex information. Confidence managing multiple cases while maintaining fairness, balance and a strong focus on the customer. Strong communication skills when working with advisers, AR firms and internal stakeholders. A collaborative approach, with the ability to build constructive relationships and support shared goals. A proactive, organised mindset, taking responsibility for progressing work and maintaining high standards. Comfort using Microsoft Office and internal systems, and an openness to using digital tools to support investigations and reporting. A willingness to adapt, learn and contribute to improving how we work as the business and regulatory landscape evolves. Recruitment Process 1st stage: Teams interview with our hiring manager 2nd stage: Face to face interview at our Derby office with our hiring team - this will involve a task What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you'd like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact . Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.
Join a Market-Leading Retailer - Assistant Manager Leicester Up to 36,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 36,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Cannock success story. BBBH34924
Mar 18, 2026
Full time
Join a Market-Leading Retailer - Assistant Manager Leicester Up to 36,000 Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 36,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Cannock success story. BBBH34924
Workplace Coordinator Coalville, Leicestershire 35 hours per week, onsite. As a Workplace Coordinator, you will play a key role in supporting the day-to-day operations of our client s 22-acre vehicle reconditioning centre in Coalville, ensuring the smooth delivery of both hard and soft services. Acting as an ambassador for their mission and values, you will be multifunctional across all areas, coordinating maintenance, repairs, supplier activities, and workplace services to maintain a safe, compliant, and high-performing environment. Working closely with the Workplace Manager, colleagues, contractors, and suppliers, you will monitor and maintain service standards across Security, Cleaning, Catering, Mechanical & Electrical (M&E), landscaping, and other service partners. This includes ensuring SLAs and KPIs are met, risk assessments and method statements are reviewed, permits to work (including hot works) are properly issued and adhered to, and all activities comply with relevant regulations and safety standards. Leveraging systems such as Integrated Workplace and Facilities Management Software (IWFMS) and Building Management Systems (BMS), you will coordinate planned maintenance, conduct safety audits, support space utilisation, and oversee supplier performance. The role is varied and fast-paced, requiring you to manage multiple tasks simultaneously while engaging effectively with a wide range of internal and external stakeholders to deliver a safe, functional, and productive workplace for colleagues and visitors. Minimum criteria IOSH Managing Safely Good awareness of Health, Safety and Environmental requirements. Understanding of technical services and premises management. Use of Microsoft Office programs; Outlook, Word, Excel and PowerPoint. Experience of working with contractors and suppliers and monitoring of their service standards. Experience of working to Service Level Agreements and Key Performance Indicators. Working with EHS Management Systems Knowledge in the use of Workplace Management systems including Building Management System and Integrated Workplace Management Systems (CAFM). What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non-contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Mar 18, 2026
Full time
Workplace Coordinator Coalville, Leicestershire 35 hours per week, onsite. As a Workplace Coordinator, you will play a key role in supporting the day-to-day operations of our client s 22-acre vehicle reconditioning centre in Coalville, ensuring the smooth delivery of both hard and soft services. Acting as an ambassador for their mission and values, you will be multifunctional across all areas, coordinating maintenance, repairs, supplier activities, and workplace services to maintain a safe, compliant, and high-performing environment. Working closely with the Workplace Manager, colleagues, contractors, and suppliers, you will monitor and maintain service standards across Security, Cleaning, Catering, Mechanical & Electrical (M&E), landscaping, and other service partners. This includes ensuring SLAs and KPIs are met, risk assessments and method statements are reviewed, permits to work (including hot works) are properly issued and adhered to, and all activities comply with relevant regulations and safety standards. Leveraging systems such as Integrated Workplace and Facilities Management Software (IWFMS) and Building Management Systems (BMS), you will coordinate planned maintenance, conduct safety audits, support space utilisation, and oversee supplier performance. The role is varied and fast-paced, requiring you to manage multiple tasks simultaneously while engaging effectively with a wide range of internal and external stakeholders to deliver a safe, functional, and productive workplace for colleagues and visitors. Minimum criteria IOSH Managing Safely Good awareness of Health, Safety and Environmental requirements. Understanding of technical services and premises management. Use of Microsoft Office programs; Outlook, Word, Excel and PowerPoint. Experience of working with contractors and suppliers and monitoring of their service standards. Experience of working to Service Level Agreements and Key Performance Indicators. Working with EHS Management Systems Knowledge in the use of Workplace Management systems including Building Management System and Integrated Workplace Management Systems (CAFM). What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non-contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE O ther duties may be assigned outside of the following duties and responsibilities: Our customers are at the heart of everything we do at DF Capital. Working within the National Client Team you will be responsible for a portfolio of commercial clients/dealers, alongside a dedicated . You will be responsible for ensuring these facilities run smoothly, and work within the DFC credit Policy. You will be the daily contact for your clients and be responsible for monitoring and following up payment performance, utilisation and audit results. You must demonstrate several core skills when working at pace - ability to work autonomously, an ability to communicate with a variety of stakeholders at all levels, good facilitation skills, have a competent understanding of client management methods and practices, and a strong attention to detail, with proven skills in prioritisation and organisational skills. Being their first point of contact for your industry sector's dealers and . Guiding active clients on how their facilities work and what we can offer them in terms of support and information. Proactively engaging with our customers to ensure full understanding of suite of products available (e.g. brands), as well as Unit Stocking Collaborating with Commercial function, to ensure maximising Share of Wallet where possible with customers, whilst within risk appetite. Supporting the in the activation of prospect customers and facilitating conversion. Building strong relationships with clients across industries with varying requirements and understanding their faculties in depth. Knowing their individual needs/expectations Building positive relationships within your portfolio of clients while you are monitoring day to day client activity and ensuring they are operating within agreed terms of the facilities. Working closely with the Credit, Portfolio, and Operations teams to understand and implement our agreed client strategy. Ensuring utilisation of agreed facilities by maximising opportunities in line with risk and business monitoring. Ongoing verification of customer debt and liaising with manufacturer partners to ensure underlying security is always maintained. for effective delivery of department objectives. Requirements Must possess required proficiency to perform essential tasks. At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. The following skills and experience are required for this role: Previous Client Management or Customer Service Experience Customer Service Excellence Ability to organise and work independently Able to show initiative with customers and partners Exceptionally self-motivated and directed Instinctively curious Ability to set and manage priorities judiciously Excellent written and oral communication skills Superior problem-solving abilities Exceptional service orientation Ability to operate and help motivate in a team-oriented, collaborative environment Strong attention to detail. Strong communication skills, both written and verbal Benefits Competitive salary (dependent on experience) Private medical insurance for you and your partner/spouse 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 3 days paid Volunteering leave to support our local communities Vibrant office location in lively Ancoats (Manchester)
Mar 18, 2026
Full time
We're DF Capital - a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses. Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions. We help our customers realise their ambitions by doing things differently - combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it's flexible lending structures or straightforward savings options, we focus on what matters most to our customers. In 2025, we launched DF Capital Retail Finance - a subsidiary of DF Capital Bank Limited - to offer specialist hire purchase solutions to retail customers. Our goal is simple: to do the absolute best for our customers, our communities, and each other. YOUR NEW ROLE O ther duties may be assigned outside of the following duties and responsibilities: Our customers are at the heart of everything we do at DF Capital. Working within the National Client Team you will be responsible for a portfolio of commercial clients/dealers, alongside a dedicated . You will be responsible for ensuring these facilities run smoothly, and work within the DFC credit Policy. You will be the daily contact for your clients and be responsible for monitoring and following up payment performance, utilisation and audit results. You must demonstrate several core skills when working at pace - ability to work autonomously, an ability to communicate with a variety of stakeholders at all levels, good facilitation skills, have a competent understanding of client management methods and practices, and a strong attention to detail, with proven skills in prioritisation and organisational skills. Being their first point of contact for your industry sector's dealers and . Guiding active clients on how their facilities work and what we can offer them in terms of support and information. Proactively engaging with our customers to ensure full understanding of suite of products available (e.g. brands), as well as Unit Stocking Collaborating with Commercial function, to ensure maximising Share of Wallet where possible with customers, whilst within risk appetite. Supporting the in the activation of prospect customers and facilitating conversion. Building strong relationships with clients across industries with varying requirements and understanding their faculties in depth. Knowing their individual needs/expectations Building positive relationships within your portfolio of clients while you are monitoring day to day client activity and ensuring they are operating within agreed terms of the facilities. Working closely with the Credit, Portfolio, and Operations teams to understand and implement our agreed client strategy. Ensuring utilisation of agreed facilities by maximising opportunities in line with risk and business monitoring. Ongoing verification of customer debt and liaising with manufacturer partners to ensure underlying security is always maintained. for effective delivery of department objectives. Requirements Must possess required proficiency to perform essential tasks. At the very heart of every DF Capital employee is a shared identity and belief in what we are and what we do. It's about how we see ourselves and what is important to us. You will live our brand values. As such you will be an approachable, empathetic problem solver, with exemplary communications skills. You will avoid the use of unnecessary jargon and display an adaptable, "can-do" attitude. The following skills and experience are required for this role: Previous Client Management or Customer Service Experience Customer Service Excellence Ability to organise and work independently Able to show initiative with customers and partners Exceptionally self-motivated and directed Instinctively curious Ability to set and manage priorities judiciously Excellent written and oral communication skills Superior problem-solving abilities Exceptional service orientation Ability to operate and help motivate in a team-oriented, collaborative environment Strong attention to detail. Strong communication skills, both written and verbal Benefits Competitive salary (dependent on experience) Private medical insurance for you and your partner/spouse 10% Employer pension contribution 30-day annual leave entitlement plus Bank/Public Holidays Free Gym Membership Discretionary annual bonus Discretionary share awards Life Assurance Income Protection Save As You Earn company share acquisition scheme Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles 3 days paid Volunteering leave to support our local communities Vibrant office location in lively Ancoats (Manchester)
Costa Store Manager - The Grange University Hospital, Cwmbran 40 hours per week£35,000 per annum5 days out of 7 We're looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you'll be doing: Leading the day-to-day operation to deliver smooth, efficient and consistent service. Managing stock, minimising waste, and ensuring high-quality beverage preparation. Motivating, coaching and supporting your team to perform at their best. Completing weekly paperwork and carrying out any administrative tasks required. Being the key decision-maker on shift and the main point of contact for all store matters. Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset. What we're looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach. Someone who takes initiative and makes thoughtful, customer-focused decisions. A strong team leader with excellent communication and people skills. Determination to succeed and a drive to continually improve. The ability to stay calm and effective under pressure in a fast-paced environment. Exceptional reliability, timekeeping, and personal accountability. A safety-first mindset, ensuring a clean, compliant, and secure store at all times. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 18, 2026
Full time
Costa Store Manager - The Grange University Hospital, Cwmbran 40 hours per week£35,000 per annum5 days out of 7 We're looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you'll be doing: Leading the day-to-day operation to deliver smooth, efficient and consistent service. Managing stock, minimising waste, and ensuring high-quality beverage preparation. Motivating, coaching and supporting your team to perform at their best. Completing weekly paperwork and carrying out any administrative tasks required. Being the key decision-maker on shift and the main point of contact for all store matters. Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset. What we're looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach. Someone who takes initiative and makes thoughtful, customer-focused decisions. A strong team leader with excellent communication and people skills. Determination to succeed and a drive to continually improve. The ability to stay calm and effective under pressure in a fast-paced environment. Exceptional reliability, timekeeping, and personal accountability. A safety-first mindset, ensuring a clean, compliant, and secure store at all times. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager. For more information about the role please click on the job title. This role is not open to sponsorship. Role Requirements Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes. Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets. To provide delivery and collection service to external stock generation sites through Donation Stations. To undertake bag drops and collections as required. To maintain strict control of security of all goods collected, transported and delivered. To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items. Role will involve a large amount of heavy lifting in picking up and moving stock including furniture. To support maintenance of multi-site storage of stock belonging to The Children's Trust Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate. To ensure customer care and quality of service. To act as the representative of The Children's Trust in the collection from and delivery to customers of donated goods and furniture. To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager. Training of Volunteer Van/Driver Assistants where necessary Provide all relevant training and development to the Volunteer Interview Date: 8th April 2026 Strictly no agencies, please. About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Mar 18, 2026
Full time
An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager. For more information about the role please click on the job title. This role is not open to sponsorship. Role Requirements Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes. Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets. To provide delivery and collection service to external stock generation sites through Donation Stations. To undertake bag drops and collections as required. To maintain strict control of security of all goods collected, transported and delivered. To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items. Role will involve a large amount of heavy lifting in picking up and moving stock including furniture. To support maintenance of multi-site storage of stock belonging to The Children's Trust Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate. To ensure customer care and quality of service. To act as the representative of The Children's Trust in the collection from and delivery to customers of donated goods and furniture. To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager. Training of Volunteer Van/Driver Assistants where necessary Provide all relevant training and development to the Volunteer Interview Date: 8th April 2026 Strictly no agencies, please. About Us The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher's pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark - our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Your new company You will be joining a growing design-led manufacturing organisation based in Co. Monaghan, just 5 minutes away from the village of Aughnacloy. Founded in 2009, the business has evolved into an internationally recognised producer of high-quality products, supplying to over 55 countries worldwide and delivering bespoke solutions for major global hospitality, retail and commercial brands. The company prides itself on craftsmanship, creativity, continuous improvement and a collaborative team culture, with a strong focus on quality, innovation and exceptional customer service. Your new role In your new role as Production Manager, you will take responsibility for overseeing the daily production operations within a fast-paced, bespoke manufacturing environment. You will coordinate production workflows to ensure all orders meet strict dispatch deadlines while managing the planning, scheduling and execution of all production activities. The role requires you to continuously monitor processes to identify opportunities for optimisation and improved efficiency, while ensuring full adherence to quality standards, materials management procedures and health and safety regulations. You will support Production Supervisors in organising staffing levels and delivering training where needed, fostering an environment in which high standards of workmanship, teamwork and accountability are consistently upheld. You will also play a key role in addressing operational challenges and driving continuous improvement throughout the production process in a dynamic and growing organisation. What you'll need to succeed To succeed in this role, you will bring at least three years' proven supervisory or production management experience, ideally within a manufacturing environment, with exposure to metal fabrication considered an advantage. You will have experience using MRP systems and a solid understanding of continuous improvement principles. Strong communication skills are essential, as is the ability to lead, motivate and develop teams in a fast paced setting. You will be highly organised, detail oriented and capable of working under pressure while maintaining flexibility and a proactive, solutions focused attitude. Strong computer skills and fluency in English are required, along with a commitment to quality, teamwork and maintaining high operational standards. What you'll get in return In return, you will be joining an expanding organisation where innovation and personal development are central to the company's ethos. You will work within a supportive culture built on collaboration, knowledge sharing and continuous improvement, where respect, humility and a positive attitude are valued. The company offers a competitive salary depending on experience, dayshift hours, Monday to Thursday 8am to 5:30pm and Friday 8am to 11am, along with the opportunity to influence production strategy and contribute meaningfully to the continued growth of a business with an international footprint. This full time, onsite role provides the platform to make a significant impact in a unique and creative manufacturing environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 18, 2026
Full time
Your new company You will be joining a growing design-led manufacturing organisation based in Co. Monaghan, just 5 minutes away from the village of Aughnacloy. Founded in 2009, the business has evolved into an internationally recognised producer of high-quality products, supplying to over 55 countries worldwide and delivering bespoke solutions for major global hospitality, retail and commercial brands. The company prides itself on craftsmanship, creativity, continuous improvement and a collaborative team culture, with a strong focus on quality, innovation and exceptional customer service. Your new role In your new role as Production Manager, you will take responsibility for overseeing the daily production operations within a fast-paced, bespoke manufacturing environment. You will coordinate production workflows to ensure all orders meet strict dispatch deadlines while managing the planning, scheduling and execution of all production activities. The role requires you to continuously monitor processes to identify opportunities for optimisation and improved efficiency, while ensuring full adherence to quality standards, materials management procedures and health and safety regulations. You will support Production Supervisors in organising staffing levels and delivering training where needed, fostering an environment in which high standards of workmanship, teamwork and accountability are consistently upheld. You will also play a key role in addressing operational challenges and driving continuous improvement throughout the production process in a dynamic and growing organisation. What you'll need to succeed To succeed in this role, you will bring at least three years' proven supervisory or production management experience, ideally within a manufacturing environment, with exposure to metal fabrication considered an advantage. You will have experience using MRP systems and a solid understanding of continuous improvement principles. Strong communication skills are essential, as is the ability to lead, motivate and develop teams in a fast paced setting. You will be highly organised, detail oriented and capable of working under pressure while maintaining flexibility and a proactive, solutions focused attitude. Strong computer skills and fluency in English are required, along with a commitment to quality, teamwork and maintaining high operational standards. What you'll get in return In return, you will be joining an expanding organisation where innovation and personal development are central to the company's ethos. You will work within a supportive culture built on collaboration, knowledge sharing and continuous improvement, where respect, humility and a positive attitude are valued. The company offers a competitive salary depending on experience, dayshift hours, Monday to Thursday 8am to 5:30pm and Friday 8am to 11am, along with the opportunity to influence production strategy and contribute meaningfully to the continued growth of a business with an international footprint. This full time, onsite role provides the platform to make a significant impact in a unique and creative manufacturing environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Join a Market-Leading Retailer - Assistant Manager Sheerness Up to 30,000 Job Title: Assistant Manager Location: Sheerness Salary: Up to 30,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 30,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Sheerness success story. BH35547
Mar 18, 2026
Full time
Join a Market-Leading Retailer - Assistant Manager Sheerness Up to 30,000 Job Title: Assistant Manager Location: Sheerness Salary: Up to 30,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to 30,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Sheerness success story. BH35547
Quest Search and Selection Ltd
Southwell, Nottinghamshire
The role of ER advisor is to provide proactive employee relations support to HR Business Partners, managers, and employee. Quest Search & Selection are partnering with a leading international branded & own label fashion, lifestyle & entertainment brand. This business compromise of a multi-channel offer, which is available in-store, via 3rd parties and online. The roles and responsibilities of this ER Advisor role: Advised on company policies, procedures, and employment legislation. Managed ER cases including disciplinary, grievance, absence, redundancy, and TUPE. Coached managers to build effective people management capability and positive employee relations. Supported organisational change and drove performance against key people metrics. To be successful in this ER Advisor role: Ideally have 2 plus years in ER/HR role with a strong delivery record. Hands-on experience managing ER cases, including disciplinary, grievance, appeals, absence, and redundancy. Current working knowledge of employment legislation, including GDPR. Strong communication and interpersonal skills, able to influence effectively. Skilled at managing and prioritising a high-volume, varied workload. Benefits of this ER Advisor role: Head officed based (5 days in office) Subsidised café Free Parking Discount across all group Contributory pension Business LTIP goals Subsidised gym membership This is a great opportunity for someone to move their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no. JO-50 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Mar 18, 2026
Full time
The role of ER advisor is to provide proactive employee relations support to HR Business Partners, managers, and employee. Quest Search & Selection are partnering with a leading international branded & own label fashion, lifestyle & entertainment brand. This business compromise of a multi-channel offer, which is available in-store, via 3rd parties and online. The roles and responsibilities of this ER Advisor role: Advised on company policies, procedures, and employment legislation. Managed ER cases including disciplinary, grievance, absence, redundancy, and TUPE. Coached managers to build effective people management capability and positive employee relations. Supported organisational change and drove performance against key people metrics. To be successful in this ER Advisor role: Ideally have 2 plus years in ER/HR role with a strong delivery record. Hands-on experience managing ER cases, including disciplinary, grievance, appeals, absence, and redundancy. Current working knowledge of employment legislation, including GDPR. Strong communication and interpersonal skills, able to influence effectively. Skilled at managing and prioritising a high-volume, varied workload. Benefits of this ER Advisor role: Head officed based (5 days in office) Subsidised café Free Parking Discount across all group Contributory pension Business LTIP goals Subsidised gym membership This is a great opportunity for someone to move their career to join a well renowned retailer with a global presence. If you feel like you have the qualifications for this position, please apply with your updated CV today quoting the reference no. JO-50 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Salary: £26,227.50 per annum Location: Edinburgh Nicholson Street Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday the 25th March at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Edinburgh Nicholson Street shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 18, 2026
Full time
Salary: £26,227.50 per annum Location: Edinburgh Nicholson Street Contract: Permanent Hours: Full time, 35 hours per week Closing date: Wednesday the 25th March at 11:30pm This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager. We re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Edinburgh Nicholson Street shop. About you You will need to be an active team player and be able to demonstrate how you ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role. Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position. You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter s cause. You will develop your own and your teams interests in merchandising the shop attracting customers and continually develop yours and your team s knowledge of Shelter, who we are and what we do. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Scotland Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Mar 18, 2026
Full time
Trainee HR Manager Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator - £30,000+ HR Assistant - £35,000+ HR Officer - £35,000+ HR Advisor - £38,500+ HR Manager - £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too . How It Works - Your 3 Step Journey Into HR Step 1 - CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability - it also gives you the confidence and credibility to take the leap into a new industry. Step 2 - Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 - Start Your New HR Career Most of our candidates secure their first HR job within 3-6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee: If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.