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customer team leader
Tesco
Retail Shift Leadership Intern
Tesco Tewin, Hertfordshire
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Mar 05, 2026
Full time
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
iBSC
Practicing Consultant (Network) - London (Hybrid) - Permanent - SC/DV Cleared Role
iBSC
Network Consultant/Network Architect (Practicing Consultant) Location : London - Hybrid (2x-3x days a week onsite) Salary : £80,000 - £90,000 PA + Bonus + Benefits UK Clearance: Candidates must be eligible for UK DV clearance . Active, lapsed DV clearance or existing SC clearance is highly desirable Job Description A growing technology consultancy is seeking an experienced Practicing Consultant (Network Solutions) to join its consulting practice delivering enterprise network transformation programmes across complex customer environments. This role is focused on post-award delivery consulting , working directly with enterprise and government customers to provide technical leadership, architecture design and solution delivery guidance across large-scale networking programmes. You will operate as a trusted technical authority , leading discovery workshops, producing architecture designs and guiding engineering teams through successful implementation. This is a heavy client-facing role The Role As a Practicing Network Consultant , you will work closely with customers and delivery teams to design and implement enterprise networking solutions across hybrid environments. Responsibilities include: Leading technical discovery workshops with business and technical stakeholders Translating requirements into High-Level Designs (HLD) and Low-Level Designs (LLD) Acting as Design Authority across network transformation programmes Providing technical leadership to engineering and delivery teams Supporting complex network migrations and infrastructure transformations Producing architecture documentation, roadmaps and best practice standards Advising clients on enterprise networking technologies and solution strategy Required Experience Strong background in enterprise networking architecture Experience working in consulting or customer-facing technical roles Proven experience delivering HLD/LLD network designs Experience guiding technical delivery teams within live programmes Knowledge of LAN, WAN, WLAN, SD-WAN and enterprise network infrastructure Exposure to hybrid or cloud networking (AWS, Azure or GCP) Excellent communication and stakeholder management skills Certifications such as CCIE, CCNP or equivalent networking certifications are beneficial but not essential. Flexibility The key to success is teamwork and collaboration. A hybrid approach is taken combining remote working with time in the London office depending on business demand and collaboration requirements throughout project delivery. Benefits Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance (from 2nd anniversary) Sickness & Disability Income Protection (from 3rd anniversary) On-site gym membership at the London office Apply now to learn more about this opportunity within a leading technology consultancy delivering advanced networking solutions across enterprise environments.
Mar 05, 2026
Full time
Network Consultant/Network Architect (Practicing Consultant) Location : London - Hybrid (2x-3x days a week onsite) Salary : £80,000 - £90,000 PA + Bonus + Benefits UK Clearance: Candidates must be eligible for UK DV clearance . Active, lapsed DV clearance or existing SC clearance is highly desirable Job Description A growing technology consultancy is seeking an experienced Practicing Consultant (Network Solutions) to join its consulting practice delivering enterprise network transformation programmes across complex customer environments. This role is focused on post-award delivery consulting , working directly with enterprise and government customers to provide technical leadership, architecture design and solution delivery guidance across large-scale networking programmes. You will operate as a trusted technical authority , leading discovery workshops, producing architecture designs and guiding engineering teams through successful implementation. This is a heavy client-facing role The Role As a Practicing Network Consultant , you will work closely with customers and delivery teams to design and implement enterprise networking solutions across hybrid environments. Responsibilities include: Leading technical discovery workshops with business and technical stakeholders Translating requirements into High-Level Designs (HLD) and Low-Level Designs (LLD) Acting as Design Authority across network transformation programmes Providing technical leadership to engineering and delivery teams Supporting complex network migrations and infrastructure transformations Producing architecture documentation, roadmaps and best practice standards Advising clients on enterprise networking technologies and solution strategy Required Experience Strong background in enterprise networking architecture Experience working in consulting or customer-facing technical roles Proven experience delivering HLD/LLD network designs Experience guiding technical delivery teams within live programmes Knowledge of LAN, WAN, WLAN, SD-WAN and enterprise network infrastructure Exposure to hybrid or cloud networking (AWS, Azure or GCP) Excellent communication and stakeholder management skills Certifications such as CCIE, CCNP or equivalent networking certifications are beneficial but not essential. Flexibility The key to success is teamwork and collaboration. A hybrid approach is taken combining remote working with time in the London office depending on business demand and collaboration requirements throughout project delivery. Benefits Matched pension contributions up to 5% Life Insurance Personal Accident Insurance Private Health Insurance (from 2nd anniversary) Sickness & Disability Income Protection (from 3rd anniversary) On-site gym membership at the London office Apply now to learn more about this opportunity within a leading technology consultancy delivering advanced networking solutions across enterprise environments.
CBRE Enterprise EMEA
UK IFM Operations Manager
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The UK IFM Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's UK portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
iBSC
Practicing Consultant (Cloud & Infrastructure) Delivery Focused - Permanent - London Hybrid
iBSC
Practicing Consultant (Cloud & Infrastructure) Delivery Focused Location : London - Hybrid (2x-3x days a week onsite) Salary : £80,000 - £85,000 + Bonus + Benefits UK Clearance: Candidates must be eligible for UK DV clearance . Active, lapsed DV clearance or existing SC clearance is highly desirable Job Description: We are seeking an experienced Practicing Consultant in Cloud & Infrastructure domain to join a consulting environment delivering complex enterprise technology programmes. This role is delivery-focused , working with clients after projects have been awarded to lead technical discovery, shape solution architecture, and guide engineering teams through implementation. The successful candidate will act as a trusted technical advisor , working closely with stakeholders and delivery teams to ensure cloud and infrastructure solutions are designed and implemented successfully. This is a heavy client-facing role The Role You will play a key role in leading the technical delivery of cloud and infrastructure solutions , translating business challenges into practical designs and guiding engineering teams through implementation. Responsibilities include: Leading technical discovery workshops with customers to understand requirements and challenges Translating business needs into solution architecture and technical designs Producing or overseeing High-Level and Low-Level Designs (HLD/LLD) Providing technical leadership to engineering teams during delivery Acting as the technical authority across cloud and infrastructure engagements Engaging stakeholders across business and technical teams to ensure alignment and delivery success Supporting the resolution of complex technical challenges during project delivery Mentoring engineers and helping develop best practices across delivery teams Essential Skills & Experience Strong background in cloud and infrastructure architecture Experience leading technical delivery of enterprise cloud or infrastructure programmes Expertise in public cloud platforms (Azure and/or AWS) Strong understanding of virtualisation technologies (VMware) and enterprise infrastructure Experience producing solution architecture artefacts (HLD/LLD) Ability to lead multi-disciplinary technical teams during delivery Strong stakeholder engagement and consulting skills Excellent written and verbal communication skills Desirable Experience Hybrid cloud and cloud migration programmes DevOps/Infrastructure as Code concepts (eg, Terraform, Git, CI/CD) Domain services and enterprise identity environments Experience within consulting, systems integrators, or managed service environments Benefits Competitive salary (£80,000 - £85,000) Performance-based bonus Matched pension contributions up to 5% Life insurance Personal accident insurance Private health insurance (from second anniversary) Sickness & disability income protection (from third anniversary) On-site gym membership at the London office If you are a cloud or infrastructure consultant who enjoys leading technical delivery and working closely with customers , we would welcome your application.
Mar 05, 2026
Full time
Practicing Consultant (Cloud & Infrastructure) Delivery Focused Location : London - Hybrid (2x-3x days a week onsite) Salary : £80,000 - £85,000 + Bonus + Benefits UK Clearance: Candidates must be eligible for UK DV clearance . Active, lapsed DV clearance or existing SC clearance is highly desirable Job Description: We are seeking an experienced Practicing Consultant in Cloud & Infrastructure domain to join a consulting environment delivering complex enterprise technology programmes. This role is delivery-focused , working with clients after projects have been awarded to lead technical discovery, shape solution architecture, and guide engineering teams through implementation. The successful candidate will act as a trusted technical advisor , working closely with stakeholders and delivery teams to ensure cloud and infrastructure solutions are designed and implemented successfully. This is a heavy client-facing role The Role You will play a key role in leading the technical delivery of cloud and infrastructure solutions , translating business challenges into practical designs and guiding engineering teams through implementation. Responsibilities include: Leading technical discovery workshops with customers to understand requirements and challenges Translating business needs into solution architecture and technical designs Producing or overseeing High-Level and Low-Level Designs (HLD/LLD) Providing technical leadership to engineering teams during delivery Acting as the technical authority across cloud and infrastructure engagements Engaging stakeholders across business and technical teams to ensure alignment and delivery success Supporting the resolution of complex technical challenges during project delivery Mentoring engineers and helping develop best practices across delivery teams Essential Skills & Experience Strong background in cloud and infrastructure architecture Experience leading technical delivery of enterprise cloud or infrastructure programmes Expertise in public cloud platforms (Azure and/or AWS) Strong understanding of virtualisation technologies (VMware) and enterprise infrastructure Experience producing solution architecture artefacts (HLD/LLD) Ability to lead multi-disciplinary technical teams during delivery Strong stakeholder engagement and consulting skills Excellent written and verbal communication skills Desirable Experience Hybrid cloud and cloud migration programmes DevOps/Infrastructure as Code concepts (eg, Terraform, Git, CI/CD) Domain services and enterprise identity environments Experience within consulting, systems integrators, or managed service environments Benefits Competitive salary (£80,000 - £85,000) Performance-based bonus Matched pension contributions up to 5% Life insurance Personal accident insurance Private health insurance (from second anniversary) Sickness & disability income protection (from third anniversary) On-site gym membership at the London office If you are a cloud or infrastructure consultant who enjoys leading technical delivery and working closely with customers , we would welcome your application.
Tesco
Retail Management Intern
Tesco Hatfield, Hertfordshire
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Mar 05, 2026
Full time
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Used Vehicle Manager
NTT Motors Klerksdorp Newcastle Upon Tyne, Tyne And Wear
NTT Isuzu / Honda Newcastle is seeking a dynamic, results-driven Used Vehicle Manager to lead and grow our used vehicle department. The successful candidate will be responsible for maximizing profitability, managing stock, and ensuring exceptional customer service in line with Isuzu, Honda and NTT standards. Key Responsibilities & Duties Manage the day-to-day operations of the used vehicle department Achieve and exceed sales targets, gross profit, and stock turn objectives Source, appraise, and procure used vehicles through trade-ins, auctions, and external suppliers Ensure accurate vehicle pricing, valuation, and merchandising Monitor and control used vehicle stock levels, aging, and reconditioning costs Lead, motivate, and manage the used vehicle sales team Ensure compliance with FICA, CPA, and internal dealership policies Oversee vehicle preparation, roadworthy compliance, and quality standards Work closely with the F&I department to maximize finance and insurance penetration Handle customer escalations professionally and ensure high levels of customer satisfaction Requirement Proven experience as a Senior Car Sales Executive Minimum 5 years' experience in the motor dealership environment Excellent leadership, communication, and negotiation skills Track record of achieving sales and profitability targets Valid Code 8 driver's license Computer literate Strong attention to detail and ability to work under pressure
Mar 05, 2026
Full time
NTT Isuzu / Honda Newcastle is seeking a dynamic, results-driven Used Vehicle Manager to lead and grow our used vehicle department. The successful candidate will be responsible for maximizing profitability, managing stock, and ensuring exceptional customer service in line with Isuzu, Honda and NTT standards. Key Responsibilities & Duties Manage the day-to-day operations of the used vehicle department Achieve and exceed sales targets, gross profit, and stock turn objectives Source, appraise, and procure used vehicles through trade-ins, auctions, and external suppliers Ensure accurate vehicle pricing, valuation, and merchandising Monitor and control used vehicle stock levels, aging, and reconditioning costs Lead, motivate, and manage the used vehicle sales team Ensure compliance with FICA, CPA, and internal dealership policies Oversee vehicle preparation, roadworthy compliance, and quality standards Work closely with the F&I department to maximize finance and insurance penetration Handle customer escalations professionally and ensure high levels of customer satisfaction Requirement Proven experience as a Senior Car Sales Executive Minimum 5 years' experience in the motor dealership environment Excellent leadership, communication, and negotiation skills Track record of achieving sales and profitability targets Valid Code 8 driver's license Computer literate Strong attention to detail and ability to work under pressure
Customer Success Manager (UK)
iDeals
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Mar 05, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Contracts Manager
Holcim UK Marlow, Buckinghamshire
About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business. Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments. Opportunities for career progression both at home and abroad Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace Staff discounts including special rates for garden landscaping products The Opportunity Looking to step into a role where you can truly take ownership, lead from the front, and see the direct impact of your work every single day? This is a fantastic opportunity to join Holcim as a Contract Manager, playing a pivotal role in delivering high-quality projects safely, efficiently, and to the highest standards. Youll be at the heart of operations, managing contracts end-to-end, building strong client relationships, and leading site teams to deliver outstanding results. If you enjoy variety, responsibility, and the chance to influence both performance and people development, this is a role where you can genuinely make your mark. What Youll Be Doing Ensuring all works are delivered safely and in line with the company Integrated Management System, protecting employees, customers and the public. Managing contracts to ensure all works are completed in accordance with agreed terms, standards, and client expectations. Planning workloads and directing supervisors and site teams to meet contract targets and production goals. Placing timely and accurate orders for plant and materials, balancing cost efficiency with client value and operational performance. Managing supply chain partners and subcontractors to ensure compliance, quality, and reliability. Maintaining accurate site records, measuring and valuing work, and liaising with surveyors and customer representatives. Overseeing plant and equipment requirements, ensuring correct use, maintenance, and timely removal when no longer required. Building strong relationships with clients to drive innovation, continuous improvement, and long-term partnerships. Developing team capability through reviews, coaching, recruitment, and succession planning to ensure operational resilience. Leading on performance, cost control, and profitability while actively identifying efficiency savings and smarter ways of working. Completing required administration, reporting, and KPI tracking in a timely and accurate manner. Upholding company values, policies, and health & safety standards at all times. What Youll Bring Strong organisational and time management skills with the ability to juggle multiple priorities. Confidence, self-motivation, and the initiative to take ownership of challenges and opportunities. Proven team leadership and interpersonal skills with the ability to build trust quickly. A detail-focused and accurate approach to planning, reporting, and operational delivery. Solid understanding of product, contract, and operational processes within construction or infrastructure environments. The ability to collaborate effectively with clients, supply chain partners, and internal teams. Commercial awareness with a focus on cost control, efficiency, and value delivery. Professional presence, strong communication skills, and a commitment to high standards. We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. JBRP1_UKTJ
Mar 05, 2026
Full time
About Holcim We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet. Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike. Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference. Holcim UK Company Benefits Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety We care about you and your family. Thats why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so were committed to supporting you every step of the way. Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business. Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments. Opportunities for career progression both at home and abroad Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace Staff discounts including special rates for garden landscaping products The Opportunity Looking to step into a role where you can truly take ownership, lead from the front, and see the direct impact of your work every single day? This is a fantastic opportunity to join Holcim as a Contract Manager, playing a pivotal role in delivering high-quality projects safely, efficiently, and to the highest standards. Youll be at the heart of operations, managing contracts end-to-end, building strong client relationships, and leading site teams to deliver outstanding results. If you enjoy variety, responsibility, and the chance to influence both performance and people development, this is a role where you can genuinely make your mark. What Youll Be Doing Ensuring all works are delivered safely and in line with the company Integrated Management System, protecting employees, customers and the public. Managing contracts to ensure all works are completed in accordance with agreed terms, standards, and client expectations. Planning workloads and directing supervisors and site teams to meet contract targets and production goals. Placing timely and accurate orders for plant and materials, balancing cost efficiency with client value and operational performance. Managing supply chain partners and subcontractors to ensure compliance, quality, and reliability. Maintaining accurate site records, measuring and valuing work, and liaising with surveyors and customer representatives. Overseeing plant and equipment requirements, ensuring correct use, maintenance, and timely removal when no longer required. Building strong relationships with clients to drive innovation, continuous improvement, and long-term partnerships. Developing team capability through reviews, coaching, recruitment, and succession planning to ensure operational resilience. Leading on performance, cost control, and profitability while actively identifying efficiency savings and smarter ways of working. Completing required administration, reporting, and KPI tracking in a timely and accurate manner. Upholding company values, policies, and health & safety standards at all times. What Youll Bring Strong organisational and time management skills with the ability to juggle multiple priorities. Confidence, self-motivation, and the initiative to take ownership of challenges and opportunities. Proven team leadership and interpersonal skills with the ability to build trust quickly. A detail-focused and accurate approach to planning, reporting, and operational delivery. Solid understanding of product, contract, and operational processes within construction or infrastructure environments. The ability to collaborate effectively with clients, supply chain partners, and internal teams. Commercial awareness with a focus on cost control, efficiency, and value delivery. Professional presence, strong communication skills, and a commitment to high standards. We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. JBRP1_UKTJ
Hard Services Manager
Invictus Recruitment
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Mar 05, 2026
Full time
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Ruby on Rails Lead Engineer
Canada Life UK Potters Bar, Hertfordshire
Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. We are evolving into a more modern, customer-centric, and engineering-led organisation. As we modernise our IT estate and shifting our focus towards cloud, SaaS/PaaS, and product-centric delivery models, we are creating engineering excellence and empowered teams. Job Purpose We are now looking for a Lead Engineer to provide hands on technical leadership within our Home Finance product engineering team - the team responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance - You will lead the technical evolution of our bespoke Ruby on Rails based mortgage origination and servicing platform, designing modern, resilient and scalable solutions. Our bespoke mortgage system is built using Ruby on Rails, MySQL & JavaScript. True empowerment and autonomy - You will be in a hands on role where you influence architecture, delivery, operational excellence and culture across the product. You will work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms. Modern engineering focus - You will drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. You will help shape the technology roadmap and contribute to architectural decisions and cloud migration strategies. Key Duties/Responsibilities This is a hands on Lead Engineer role in a stream aligned product engineering team, focused on the Home Finance application stack. You will set and uphold technical standards, guide solution design and support the team in delivering high quality, compliant software that underpins our Home Finance operations and customer outcomes. In this role responsibilities include: Lead, coach and inspire engineers in a stream aligned product team, fostering a culture of continuous improvement, psychological safety and high performance. Deepen our adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. Collaborate cross functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform. Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies. Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems. Use data and insights to guide prioritisation, engineering improvements and product decisions. Support the Engineering Manager with talent development to build a high performing engineering capability. Remove waste to improve cost efficiency and increase value delivery for our customers. Define and track team and departmental OKRs, ensuring alignment with Canada Life's strategy. Build strong relationships with third party suppliers to maximise value and service quality. Skills, Knowledge and Experience Technical expertise Bring strong, hands on engineering skills together with the breadth to lead a modern product centric team. Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms. Experience delivering and operating web based MVC applications (e.g. Ruby on Rails, React) and APIs. Skilled in designing, managing and optimising relational SQL databases. Hands on knowledge of cloud platforms (Azure or GCP) and cloud native architectures. Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice ("shift left"). Proven track record of running critical production services with a focus on stability, performance and security. Experience with React or other modern JavaScript frameworks is highly desirable, complementing our Ruby on Rails and JavaScript mortgage platform. Comfortable designing, building, testing, deploying and supporting software using agile and DevOps practices, and improving the route to production through automated CI/CD pipelines and environment support up to and including production. Leadership and delivery Experience to helping build high performing, motivated and curious teams. Confident working with OKRs and outcome driven delivery. Able to communicate complex technical ideas simply and persuasively. Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders. Collaborative, pragmatic and adept at building trust across product, engineering and operational teams. Demonstrate strong teamwork, communication and problem solving skills, with the ability to collaborate effectively with cross functional teams, alongside excellent time and self management through effective planning and prioritisation of tasks. Proven and demonstrable engineering capability, with experience leading on technical delivery A passion for modern, inclusive engineering and the ability to inspire and develop others. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. JBRP1_UKTJ
Mar 05, 2026
Full time
Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. We are evolving into a more modern, customer-centric, and engineering-led organisation. As we modernise our IT estate and shifting our focus towards cloud, SaaS/PaaS, and product-centric delivery models, we are creating engineering excellence and empowered teams. Job Purpose We are now looking for a Lead Engineer to provide hands on technical leadership within our Home Finance product engineering team - the team responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance - You will lead the technical evolution of our bespoke Ruby on Rails based mortgage origination and servicing platform, designing modern, resilient and scalable solutions. Our bespoke mortgage system is built using Ruby on Rails, MySQL & JavaScript. True empowerment and autonomy - You will be in a hands on role where you influence architecture, delivery, operational excellence and culture across the product. You will work closely with Product Owners, Engineering Managers and operational teams to optimise flow, deliver customer value and modernise our platforms. Modern engineering focus - You will drive adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. You will help shape the technology roadmap and contribute to architectural decisions and cloud migration strategies. Key Duties/Responsibilities This is a hands on Lead Engineer role in a stream aligned product engineering team, focused on the Home Finance application stack. You will set and uphold technical standards, guide solution design and support the team in delivering high quality, compliant software that underpins our Home Finance operations and customer outcomes. In this role responsibilities include: Lead, coach and inspire engineers in a stream aligned product team, fostering a culture of continuous improvement, psychological safety and high performance. Deepen our adoption of agile, DevSecOps and modern engineering practices, optimising the flow of change and reducing time to value. Collaborate cross functionally to deliver secure, stable and scalable solutions that support Home Finance operations and customer outcomes. Ensure regulatory compliance (including FCA MCOB) and operational excellence across the platform. Shape the technology roadmap, contributing to architectural decisions and cloud migration strategies. Manage operational risk, security posture, monitoring, alerting and incident response for Home Finance systems. Use data and insights to guide prioritisation, engineering improvements and product decisions. Support the Engineering Manager with talent development to build a high performing engineering capability. Remove waste to improve cost efficiency and increase value delivery for our customers. Define and track team and departmental OKRs, ensuring alignment with Canada Life's strategy. Build strong relationships with third party suppliers to maximise value and service quality. Skills, Knowledge and Experience Technical expertise Bring strong, hands on engineering skills together with the breadth to lead a modern product centric team. Strong understanding of mortgage origination/administration systems or comparable regulated financial platforms. Experience delivering and operating web based MVC applications (e.g. Ruby on Rails, React) and APIs. Skilled in designing, managing and optimising relational SQL databases. Hands on knowledge of cloud platforms (Azure or GCP) and cloud native architectures. Broad engineering experience across DevSecOps, automation, CI/CD, infrastructure, monitoring and security best practice ("shift left"). Proven track record of running critical production services with a focus on stability, performance and security. Experience with React or other modern JavaScript frameworks is highly desirable, complementing our Ruby on Rails and JavaScript mortgage platform. Comfortable designing, building, testing, deploying and supporting software using agile and DevOps practices, and improving the route to production through automated CI/CD pipelines and environment support up to and including production. Leadership and delivery Experience to helping build high performing, motivated and curious teams. Confident working with OKRs and outcome driven delivery. Able to communicate complex technical ideas simply and persuasively. Skilled at navigating ambiguity, prioritising effectively and influencing senior stakeholders. Collaborative, pragmatic and adept at building trust across product, engineering and operational teams. Demonstrate strong teamwork, communication and problem solving skills, with the ability to collaborate effectively with cross functional teams, alongside excellent time and self management through effective planning and prioritisation of tasks. Proven and demonstrable engineering capability, with experience leading on technical delivery A passion for modern, inclusive engineering and the ability to inspire and develop others. Benefits of working at Canada Life We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you. JBRP1_UKTJ
Brown & Brown (Europe)
SME Account Executive Team Leader
Brown & Brown (Europe) Halesowen, West Midlands
SME Account Executive Team LeaderLocation - HalesowenSalary - Negotiable + bonus + benefits Overview We are currently looking for a Team Leader to lead the SME Account Executives based out of our welcoming and professional Halesowen office. The position will support and manage a team of experienced AE's to achieve the required new business results whilst adhering to company procedures and regulatory requirements delivering a high standard of customer service. You will promote the business and set behavioral standards whilst overseeing and ensuring consistent positivity and approachability. You will liaise with the relevant support functions to ensure your teams needs are met and promote the values of the business and communicate them. This is a forward thinking & long term role with career development towards senior management. Key will be your team skills alongside a proven knowledge of commercial insurances for small medium enterprise sized clients. The Day to Day; Understand Budget/Targets and communicate progress to your team Ensure deadlines are met Meet and deliver against your agreed New Business Targets , contributing towards the teams overall budget targets & KPI's Complete all roles and tasks as required by your line manager, ensuring you adhere to procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Comply and manage your teams credit control Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Audit your staff monthly feedback Carry out Annual and Mid-Year reviews with your team members Manage staffing levels including recruitment Performance manage any underperforming staff member and get support from HR or Line manager when needed Complete any training that is deemed necessary for your role and fully prepare for your regular 1-2-1s and year-end review. Receive audit feedback and ensure any improvements identified and communicated to you are implemented. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) As and when required undertake and participate in work related projects as requested What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Your Experience: Experienced commercial Insurance broking executive for SME businesses Team Management/Leadership within an insurance broking environment (preferable) Good knowledge of handling new business enquiries, renewals and mid term adjustments Good customer service and negotiation skills Able to build long standing relationships with insurers Pro-active and self-motivated Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
Mar 05, 2026
Full time
SME Account Executive Team LeaderLocation - HalesowenSalary - Negotiable + bonus + benefits Overview We are currently looking for a Team Leader to lead the SME Account Executives based out of our welcoming and professional Halesowen office. The position will support and manage a team of experienced AE's to achieve the required new business results whilst adhering to company procedures and regulatory requirements delivering a high standard of customer service. You will promote the business and set behavioral standards whilst overseeing and ensuring consistent positivity and approachability. You will liaise with the relevant support functions to ensure your teams needs are met and promote the values of the business and communicate them. This is a forward thinking & long term role with career development towards senior management. Key will be your team skills alongside a proven knowledge of commercial insurances for small medium enterprise sized clients. The Day to Day; Understand Budget/Targets and communicate progress to your team Ensure deadlines are met Meet and deliver against your agreed New Business Targets , contributing towards the teams overall budget targets & KPI's Complete all roles and tasks as required by your line manager, ensuring you adhere to procedures and policies at all times Creating a customer-led culture where sales and customer standards, discipline, activities, and best practice are delivered. Comply and manage your teams credit control Debt Management - ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. Manage and prioritise your diaries/tasks, these are to be kept up to date Audit your staff monthly feedback Carry out Annual and Mid-Year reviews with your team members Manage staffing levels including recruitment Performance manage any underperforming staff member and get support from HR or Line manager when needed Complete any training that is deemed necessary for your role and fully prepare for your regular 1-2-1s and year-end review. Receive audit feedback and ensure any improvements identified and communicated to you are implemented. Ensure all training is completed to deadline set for you and your team. Log all training and development on your Continuous Professional Development Plan (CPD) As and when required undertake and participate in work related projects as requested What's on offer: Comparable and comprehensive salary package & benefits Joint Pension contribution scheme Your Experience: Experienced commercial Insurance broking executive for SME businesses Team Management/Leadership within an insurance broking environment (preferable) Good knowledge of handling new business enquiries, renewals and mid term adjustments Good customer service and negotiation skills Able to build long standing relationships with insurers Pro-active and self-motivated Effective planning, administration and organisational skills Ability to work calmly under pressure Excellent oral and written communication skills with the ability to professionally represent the Company Ability to build successful, mutually beneficial business relationships with all stakeholders, i.e. prospects / clients / insurers / colleagues.
Tesco
Retail Supervisory Intern - Tesco
Tesco Letty Green, Hertfordshire
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Mar 05, 2026
Full time
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
SKY
Lead Service Designer - Digital CX
SKY Cheshunt, Hertfordshire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 05, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Co-op
Customer Team Leader
Co-op East Peckham, Kent
Closing date: 09-03-2026 Customer Team Leader Location: Branbridges Road East Peckham, Tonbridge, TN12 5WH Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Mar 05, 2026
Full time
Closing date: 09-03-2026 Customer Team Leader Location: Branbridges Road East Peckham, Tonbridge, TN12 5WH Pay: £13.99 per hour Contract: 24 hours per week + regular overtime, permanent contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview 30% colleague member discount in store - see below for more benefits Apply easily from your mobile by completing our assessments - no CV needed! You must be aged 18+ to authorise age-related sales Join us as a Customer Team Leader and take the next step toward managing your own store. As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers. Why this job matters: You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co-op membership, helping to drive the growth of our unique business. What you'll do Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co-op through community engagement and membership growth What you'll bring: Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Why Co-op? At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive: Full training and career development resources 30% discount on Co-op products in store Flexible access to you pay as you earn it Up to 10% pension contributions 36 days of holiday (pro-rata, including bank holidays) 24/7 access to GP appointments, and colleague support programme Market-leading policies to help you though life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take 15- 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
CBRE Enterprise EMEA
EMEA Operations Lead
CBRE Enterprise EMEA
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 05, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We believe enduring success can only be built on a foundation of responsible business practices, and that everyone gains an advantage by adopting the values of RISE (Respect, Integrity, Service and Excellence). The EMEA Operations Lead is responsible for the delivery of all aspects of the facilities management scope of services across the client's EMEA portfolio of offices to ensure a consistent and high-level service delivery through developing an excellent relationship (partnership) with the internal client and external suppliers. They are responsible for ensuring that all sites conform to our client's Mechanical and Electrical (M&E) engineering infrastructure and FM standards/guidelines in terms of design, operational performance, and overall resilience. Lead the day-to-day delivery incorporating driving statutory compliance and governance, the management and development of staff, the continual development of our customer operational responsibility. Key Responsibilities: Integrating the overall service delivery model - leveraging both technical engineering (hard services) and facilities management (soft services) to provide a holistic and unified property services solution. Acts as single point of contact and develops positive relationships with the client for all IFM services issues. Manages on site facilities management operation teams in terms of staffing, training, development, and performance. Responds to problems and concerns; implements policy, rules and regulations. Manages contractual relationships and works with the Client's Representative to assure excellent service delivery to Client's location; reviews and monitors performance in line with agreed KPI or SLA Supports account management team to monitor and modify the services deliverables in accordance with the change of Client's business needs. Implements the standards for inspection and audit protocols for the improvement and/or maintenance of operational delivery. Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Works collaboratively with various client teams, the CBRE FIL Account Team, and any other central CBRE management teams. Ensures contract specific reports are produced and issued in a timely manner. Manages the effective implementation of Health, Safety, Security & Environmental policies and procedures to minimise the risk exposure to the Client. Reviews and manages contract documents to ensure consistency and adherence with client master contract and CBRE's corporate standards. Contributes to account commercial performance through identification of service efficiencies while protecting service levels and KPI performance. Develops and controls an annual facility budget, including direct and indirect contract service expenses, preventative maintenance costs, and project/capital items. Ensures superior delivery of all contract deliverables, including measurable value-add, innovation, continuous improvement and 'dark green' customer satisfaction feedback. Manages various third-party vendors who provide the IFM services; this includes participating in the development of RFP's, assisting in contract negotiations, and SOW, SLA, KPI development. Ensures all statutory compliance requirements are met. Demonstrates tangible leadership and relationship management skills both across primary client stakeholders and CBRE Account team. Ensures compliance in accordance with CBRE and Fidelity International standards. Essential Skills 10+ years operational experience with emphasis on integrated FM services Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering. Ability to engage and communicate across all levels within an organisation. Ability to lead Change Management programmes. Ability to manage multi-million Pound/Dollar budgets. Demonstrable Health & Safety knowledge and/or experience (IOSH minimum) Proven record of providing excellent internal and external customer service Ability to comprehend, analyse, interpret and present complex business documents. Ability to respond effectively to highly sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations. Sector expertise with strong experience successfully managing integrated facilities management. Experience in understanding, developing and exceeding client relationships. Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions. Ability to grow, develop and manage high performing teams. Analytically minded with strong financial and numerical skills Proficient in common application software - Microsoft Office Suite Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Greencore
Warehouse Team Leader (Night Shift)
Greencore
Shift Time: 9pm to 5:30am Shift Pattern : 5 from 7 Pay Rate: Monday to Saturday 15.35 - Sunday 16.35 per hour Overtime: Time and a quarter after 42 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. You will be working for our Hatfield DTS site - A major picking depot, employing more than 180 colleagues and operating a fleet of more than 80 vehicles. The depot serves major convenience retailers in the region. What you'll be doing: Reporting to the Warehouse Manager and Supervisor to achieve the required performance through effective direction and control of the Depot and team Ensuring that the required products can be delivered to our customers in a timely manner Operating efficiently thus ensuring the quality and safety of food goods and compliance with legislative and group standards Ensuring effective and accurate order picking within the agreed time scales to achieve the correct service levels for our customers' requirements. Ensuring company policy is adhered to on all aspects of administration in particular to ensure BRC compliance. Ensure operations are maintained within forecasted budgets levels at all times. Site presented to audit standards at all times. What we are looking for: Breaking down inbound stock, conducting accurate stock counts and receipting of goods using an RDT gun. Learning the Critical Control Point area which includes performing temperature checks, checking best before dates, practicing pest control and ensuring the tidiness of the inbound vehicles. Working in a fast-paced environment and able to meet time-sensitive deadlines. Logging product shortages and reporting them to the Management Team at the depot at the end of each shift. Ensuring all trays are stacked and kept in the designated place before the shift ends. Maintaining the depot's cleanliness and tidiness in work areas at all times. Ensuring all PPE issued is worn at all times. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 05, 2026
Full time
Shift Time: 9pm to 5:30am Shift Pattern : 5 from 7 Pay Rate: Monday to Saturday 15.35 - Sunday 16.35 per hour Overtime: Time and a quarter after 42 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. You will be working for our Hatfield DTS site - A major picking depot, employing more than 180 colleagues and operating a fleet of more than 80 vehicles. The depot serves major convenience retailers in the region. What you'll be doing: Reporting to the Warehouse Manager and Supervisor to achieve the required performance through effective direction and control of the Depot and team Ensuring that the required products can be delivered to our customers in a timely manner Operating efficiently thus ensuring the quality and safety of food goods and compliance with legislative and group standards Ensuring effective and accurate order picking within the agreed time scales to achieve the correct service levels for our customers' requirements. Ensuring company policy is adhered to on all aspects of administration in particular to ensure BRC compliance. Ensure operations are maintained within forecasted budgets levels at all times. Site presented to audit standards at all times. What we are looking for: Breaking down inbound stock, conducting accurate stock counts and receipting of goods using an RDT gun. Learning the Critical Control Point area which includes performing temperature checks, checking best before dates, practicing pest control and ensuring the tidiness of the inbound vehicles. Working in a fast-paced environment and able to meet time-sensitive deadlines. Logging product shortages and reporting them to the Management Team at the depot at the end of each shift. Ensuring all trays are stacked and kept in the designated place before the shift ends. Maintaining the depot's cleanliness and tidiness in work areas at all times. Ensuring all PPE issued is worn at all times. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Saint-Gobain
Area Sales Manager - South West
Saint-Gobain
At Saint-Gobain Interior Solutions, we're looking for an Area Sales Manager to join our commercial sales team, covering the South West and South Coast. In this role, you'll drive sales of our British Gypsum and Isover ranges through a merchant-led customer base. You'll take ownership of a defined region, building and growing relationships with national and independent merchants while delivering a focused, profitable sales plan. The aim is to increase market share, optimise product mix and drive strong commercial performance across your territory. We're looking for an experienced sales professional with a strong merchant mindset - someone highly customer-focused and confident selling construction products or solutions through distribution channels. This is a home-based role, with regular travel required across the South West and South Coast. What we're looking for: Experience in a field-based sales role, ideally within construction, building materials or merchant distribution Strong commercial awareness, including negotiation and margin management A proactive, opportunity-led approach with strong questioning and fact-finding skills Ability to build trusted relationships with stakeholders across merchant organisations Comfortable managing multiple priorities across a regional customer base What you will be doing: Manage and grow opportunities across your regional merchant customer base Support and negotiate commercial agreements aligned with regional and national strategies Regularly visit customers to build long-term partnerships and unlock growth opportunities Act as the key link between merchants, internal teams and wider stakeholders Increase visibility, product mix and market share of British Gypsum and Isover across your region Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role, whether that's flexible hours, job sharing or part-time working. Whilst we can't promise to meet every request, we do promise to listen.
Mar 05, 2026
Full time
At Saint-Gobain Interior Solutions, we're looking for an Area Sales Manager to join our commercial sales team, covering the South West and South Coast. In this role, you'll drive sales of our British Gypsum and Isover ranges through a merchant-led customer base. You'll take ownership of a defined region, building and growing relationships with national and independent merchants while delivering a focused, profitable sales plan. The aim is to increase market share, optimise product mix and drive strong commercial performance across your territory. We're looking for an experienced sales professional with a strong merchant mindset - someone highly customer-focused and confident selling construction products or solutions through distribution channels. This is a home-based role, with regular travel required across the South West and South Coast. What we're looking for: Experience in a field-based sales role, ideally within construction, building materials or merchant distribution Strong commercial awareness, including negotiation and margin management A proactive, opportunity-led approach with strong questioning and fact-finding skills Ability to build trusted relationships with stakeholders across merchant organisations Comfortable managing multiple priorities across a regional customer base What you will be doing: Manage and grow opportunities across your regional merchant customer base Support and negotiate commercial agreements aligned with regional and national strategies Regularly visit customers to build long-term partnerships and unlock growth opportunities Act as the key link between merchants, internal teams and wider stakeholders Increase visibility, product mix and market share of British Gypsum and Isover across your region Are SGIS and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role, whether that's flexible hours, job sharing or part-time working. Whilst we can't promise to meet every request, we do promise to listen.
Saint-Gobain
Technical Services Advisor
Saint-Gobain
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
Mar 05, 2026
Full time
At Saint-Gobain Exterior Solutions, we're looking for a Technical Services Advisor to join our Technical team, supporting customers and colleagues with high-quality, compliant technical and design solutions across our portfolio of products and systems. This role plays a key part in ensuring projects progress efficiently and in line with current legislation, building regulations and best practice. You'll provide accurate technical advice, produce technical documentation, and act as a trusted technical point of contact for customers, specifiers and internal stakeholders. This is a full-time permanent role based in either our Telford, or Flitwick offices. What we're looking for: Qualification in a building, architectural or engineering-related discipline Ability to read and interpret architectural and construction drawings Experience using AutoDesk software to produce CAD drawings Strong working knowledge of Microsoft Word and Excel Understanding of building regulations and general construction practice Excellent communication, analytical and problem-solving skills High attention to detail, with the ability to manage priorities and meet deadlines A customer-focused mindset with a passion for delivering quality technical support What you will be doing: Provide accurate, compliant technical and design support to customers and internal teams Produce technical documentation including specifications, quotations, drawings and thermal calculations Support Area Sales Managers and the wider commercial team with technical input on projects Ensure all advice and documentation aligns with current legislation, standards and company policies Manage and prioritise technical enquiries to meet agreed service levels Build strong working relationships with customers, specifiers and internal stakeholders Contribute to continuous improvement through technical insight and feedback Are Saint-Gobain Exterior Solutions inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role. Whilst we can't promise to meet every request, we do promise to listen.
Tesco
Retail Shift Management Intern
Tesco Letty Green, Hertfordshire
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Mar 05, 2026
Full time
About the role Our roles focus on putting our customers and communities at the heart of everything we do. You'll be given responsibilities early in the programme, spending time in-store to develop to become a Shift Leader. You'll even spend 2 weeks as a Shift Leader at the end of your programme. Salary: 27,103.44 pro rata Programme start date: 15 June 2026 What is in it for you We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work. Click here to find out more! Annual bonus scheme of up to 10% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing You will be responsible for Learn about our different parts of the business for example working in bakery, customer service, stock control Helping colleagues give the best service to our customers and developing your coaching and mentoring skills Learn about store processes and software such as stock control. You will need We're looking for our future leaders, who are committed to building the skills and business understanding to co-pilot the business to deliver value for customers, colleagues, and shareholders. We're looking for individuals that are curious in their thinking and brave in their application, whilst operating with a 20/80 mindset. We're a people business where believing in each other underpins our success. About us You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying. Working at our Welwyn Garden City campus Our leafy, green campus is just 10 minutes' walk from the centre of Welwyn Garden City with its many shops, restaurants, pubs and sports facilities. Close to the A1, and with frequent trains running to Finsbury Park in just 20 minutes (free shuttle buses take you between the station and office), the campus is well connected to the surrounding area. On campus, you'll find subsidised restaurants and coffee shops, as well as a Tesco Express to pick up your lunch or last-minute essentials. You can join the on-site Nuffield Health gym, which has state-of-the-art fitness equipment, two studios for group classes, plus treatment rooms (membership costs 23.50 per month).
Work Wales
Customer Support Team Leader
Work Wales City, Cardiff
Customer Support Team Leader Cardiff negotiable depending on experience Are you looking to step into a role where you will support a market leading organisation known for delivering first class service and smooth project execution for major household brands? Due to an internal promotion , the following role has become available to manage a team of Account Support Executives on a day to day basis. Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. The Role Lead and support the Internal Support Team on a day to day basis Deliver excellent service to clients both external and internal Monitor and achieve internal and external KPIs Coach team members through side by side sessions Support Personal Development Plans and team development Assist with recruitment, inductions, and probation reviews Ensure timely completion of documentation including month end invoicing Identify and implement process improvements The person Previous team leader or supervisor experience (customer support/internal sales preferred) Strong coaching and people management skills Organised, proactive, and KPI focused Excellent communication and stakeholder management skills In return You will be joining a well-regarded organisation known for reliability and operational excellence You will work with major national retail brands There is a supportive culture with development opportunities
Mar 05, 2026
Full time
Customer Support Team Leader Cardiff negotiable depending on experience Are you looking to step into a role where you will support a market leading organisation known for delivering first class service and smooth project execution for major household brands? Due to an internal promotion , the following role has become available to manage a team of Account Support Executives on a day to day basis. Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. The Role Lead and support the Internal Support Team on a day to day basis Deliver excellent service to clients both external and internal Monitor and achieve internal and external KPIs Coach team members through side by side sessions Support Personal Development Plans and team development Assist with recruitment, inductions, and probation reviews Ensure timely completion of documentation including month end invoicing Identify and implement process improvements The person Previous team leader or supervisor experience (customer support/internal sales preferred) Strong coaching and people management skills Organised, proactive, and KPI focused Excellent communication and stakeholder management skills In return You will be joining a well-regarded organisation known for reliability and operational excellence You will work with major national retail brands There is a supportive culture with development opportunities

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