2 jobs found

Customer Service Administrator (35 hour week) 26,000 - 28,000 + Half Day Friday + Flexible Environment + Full Training + Company Benefits Pershore Are you an Administrator with a background in Customer Service, Export Admin or similar, looking to work for a well-established business within the healthcare industry, who prioritise their staff, offer a flexible working environment, full training, long term stability and a 35 hour week with a half day on a Friday? On offer is the opportunity to join a long-standing business as part of a leading healthcare group, who are known for their excellent culture, long-serving staff and their expanding product range and offerings across the country. The company provide medical mobility equipment for both domestic and commercial clients, these include stairlifts, hoists, slings and other crucial devices. This varied role, will see you responsible for assisting the Customer Service Manager, you will process both UK and European orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general adhoc administrative tasks. This role is Monday to Thursday, 8:30AM-5PM with a 9AM-12PM stint on the Friday. This role would suit an Administrator with a Customer Service or Export Administration background, looking to work for a stable company, offering you a great working environment, flexibility and a 35 hour week with opportunities in the future if desired. The Role: Process accurate UK and European customer orders First point of contact via telephone and email, taking ownership or resolution Preparing quotations, raising replacements and processing payments General ad-hoc administration / data handling Monday - Thursday (8:30AM - 5PM), 9-12PM on a Friday The Person: Administrator or similar Background in Customer Service or Export Admin Commutable to Pershore Reference: 24201A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Vibe Recruit are proud to be supporting a leading global healthcare company in their search for a Service Administrator to join their Medical Devices Service Centre based in Sittingbourne . This is an excellent opportunity to join a world-renowned organisation dedicated to improving lives through high-quality medical and nutritional products. Full training will be provided, making this an ideal role for candidates looking to develop within a regulated, technical, and rewarding environment. Main Purpose of the Role To support the day-to-day operations of the Medical Devices Service Centre by carrying out receiving, decontamination, packing, and stores management activities. You'll work in line with compliance, quality, and safety standards to ensure the efficient delivery of medical device services in accordance with the global and local procedures. Key Responsibilities Receive, unpack, clean/decontaminate, and repack medical equipment in accordance with GMP/GLP standards. Manage and maintain stores and stock levels, ensuring sufficient consumables are available to maximise operational throughput. Identify and propose continuous improvement ideas to enhance process efficiency and workflow. Promote and maintain safe working practices by submitting safety assessments and observations. Ensure good housekeeping standards are met across all work areas. Support documentation and process improvement initiatives under the guidance of the Medical Devices Supervisor. Provide flexible support across other business areas when required. Carry out any additional duties as directed by management. About You Strong attention to detail and a meticulous approach to work. Organised, focused, and consistent with an excellent work ethic. Confident communicator with good interpersonal skills. Flexible and adaptable to changing priorities. Able to work accurately and efficiently in a process-driven environment. PC literate (basic knowledge of databases and spreadsheets). Competencies & Behaviours Ability to adapt to different tasks daily. Commitment to personal performance and continuous improvement. Proactive in assessing processes and identifying opportunities for innovation. Training & Development All training will be provided on the job. This is a great opportunity to build your career in a regulated, world-class medical manufacturing environment. Interested? If you're ready to play a vital role within a leading medical devices team, we'd love to hear from you. Apply today with your CV or contact the Vibe Recruit team for more details (phone number removed) Vibe Recruit is acting as an Employment Business in relation to this vacancy.