Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Apr 03, 2026
Full time
Are you passionate about ensuring safe, high quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio? We are looking for a proactive and dedicated Estates Coordinator to join our national charity someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services. In this role, you ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements. What You ll Be Doing: Health & Safety & Compliance Carrying out safety and compliance checks, risk assessments, and maintenance assessments. Supporting health & safety projects, audits, investigations, and monitoring activities. Creating reports, identifying areas of improvement, and contributing to a positive safety culture. Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity. Premises & Property Management Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time. Coordinating with contractors and suppliers to deliver compliance-related works. Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety. Supporting the commissioning and decommissioning of properties across the UK. Helping manage contracts, services, and day to day estate operations at the National Office. About You We re looking for someone who is: Highly organised , proactive, and confident managing multiple priorities. Able to work independently while building strong relationships across teams. Communicative , with excellent verbal and written communication skills. Professional, confidential, and committed to continuous personal development. Essential Experience & Skills Experience in maintenance of property or a property portfolio. Strong organisational skills with the ability to coordinate others. Problem solving capability and a growth mindset. Knowledge of safety, compliance, or continuous improvement principles. Desirable Safeguarding Level 3 training. Experience with continuous improvement training or change management. About Life: Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people whoever they are to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. Our services include: Supported housing and community support Counselling and skilled listening Free pregnancy tests and baby supplies Our values : All our work is underpinned by the following universal human values: Humanity All people are special and equal Solidarity We re with you and for you Community We re better together Charity Doing good for one another Common good Building a better world Information about the role: For further information, please see the attached job description. Salary: £23,132 per annum Hours: 35 hours per week Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England. Benefits: At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our: Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) Birthday Leave (applicable after 1 years service) Additional annual leave for long term service Company Pension Scheme Signed member of the Menopause Workplace Pledge Safeguarding and Equality: Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct. We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds. All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
Apr 02, 2026
Full time
Job Title: Business Support Administrator (Estates) Location: Mason Court, Hillborough Road, Olton, B27 6PF Salary: 19,641 per annum Job Type: Part time, Permanent (28 hours) Working Hours: Monday - Friday SJMT is a family of charities & community of people supporting those most in need in the West Midlands. We want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive. The services provided include: Safe, affordable and well-maintained alms-housing Residential and extra care Community and housing related support Services to advance the opportunities of children and young people in need Everything we do is rooted in our 370-year history and driven by their vision for the future. Purpose of the role: To provide high quality administrative support to the Estates department , and to act as the first point of contact for residents reporting maintenance queries and requests. The role will be based alongside the Trust Business Support Team based within the Main Reception area and will also support with daily operations and front of house activities for the Trust. Main Duties and Responsibilities: Estates Business Support Function Manning the repairs inbox and phoneline to be the first point of contact for residents raising maintenance requests. Raising, updating and closing of reactive, PPM and scheduled job requests using the Housing management system, ensuring that all reactive requests raised on the helpdesk have the correct priority assigned. Working closely with the Property Services Manager, and liaising with residents, to arrange access for maintenance operatives and contractors to carry out works Recording voids statistics for SJMT and ensuring this is accessible to the relevant departments Day to day monitoring of maintenance job ticket logs and liaising with the Property Services Manager regarding outstanding jobs. Coordinating a purchase order log process, raising purchase orders for approval, updating budget monitoring spreadsheets accordingly. Monitoring the Planned Maintenance mailbox, filing service sheets and work records and working with the Responsive Repairs Manager to arrange remedial works. Maintaining accurate property records including but not limited to Service and Inspection Records, Compliance Tracker, Mould Inspection database and Stock Condition tracker Ordering PPE/uniform, equipment and supplies for maintenance teams and jobs as needed. Working with the rest of the Estates team support in to increase year on year resident/customer satisfaction. Identify and implement innovations to achieve continuous improvement to service delivery. Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness is delivered and maintained Production of reports and papers at regular intervals To facilitate communicate between the Estates team and residents to ensure that an effective property management service is delivered. General Trust Business Support Function: Deal with telephone enquiries and visitors to the organisation in a positive and friendly manner, ensuring all enquiries are dealt with professionally and escalated as appropriate. Undertake necessary training or personal development in order to fully meet these job requirements and future business plans. Please note that this is not an exhaustive list and therefore a full list of duties is available on request. About you: Education: GCSE, A-level or equivalent (preferred) Experience: Customer service: 1 year (preferred) Administrative: 2 years (required) Language: English (required) What we offer: The Trust continues to reward its staff with competitive pay rates and a number of employee benefits including: Casual dress Company pension Employee discount - blue light Health & wellbeing programme Life insurance On-site parking To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Secretary, Business Administrator, Support Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Clerk, Business Administrator may also be considered.
The Facilities Maintenance Manager will oversee the efficient operation and maintenance of facilities within the property and housing industry. This role is based in the Brighton area and requires expertise in facilities management, hard services, PPM and reactive maintenance to ensure high standards are met. Client Details This opportunity, in the Brighton area, is with a well-established and successful organisation in the construction, property and housing industry. The company is an international infrastructure and construction group, leading the transformation of the industry to meet the challenges of the future. Description The Facilities Maintenance Manager will: Manage day-to-day maintenance operations across the facilities. Ensure compliance with health and safety regulations and industry standards. Plan and oversee preventative maintenance schedules and repairs. Coordinate and manage contractors and suppliers for facility-related services. Monitor budgets and ensure cost-effective maintenance solutions. Conduct regular inspections to identify and resolve any maintenance issues. Maintain accurate records of maintenance and repair activities. Provide leadership and guidance to the facilities management team. Take part in the on-call rota (1-in-5 weeks) Split their time approximately 80% office based/20% hands-on. Profile A successful Facilities Maintenance Manager should have: Strong knowledge of property maintenance and repair practices (planned & reactive). Proven experience with hard services (mechanical, electrical, HVAC, plumbing, fire safety). Proven ability to manage budgets, tender processes and resources efficiently. The ability to write and present reports effectively. Excellent organisational and problem-solving skills. Experience in managing teams and working with contractors. Understanding of health and safety standards in facilities management. Relevant qualifications such as Electrical or Mechanical HND/HNC. IOSH or NEBOSH (preferred). Job Offer The role of Facilities Maintenance Manager benefits from: An excellent salary of 47,000. Company car. Health cover (self and partner) Comprehensive pension scheme. 25 days annual leave (plus bank holidays). Permanent role with opportunities for growth and training. Supportive and professional working environment. This is an excellent opportunity for a Facilities Maintenance Manager to contribute to a reputable organisation in the property industry in Brighton. Apply today to take the next step in your career!
Apr 02, 2026
Full time
The Facilities Maintenance Manager will oversee the efficient operation and maintenance of facilities within the property and housing industry. This role is based in the Brighton area and requires expertise in facilities management, hard services, PPM and reactive maintenance to ensure high standards are met. Client Details This opportunity, in the Brighton area, is with a well-established and successful organisation in the construction, property and housing industry. The company is an international infrastructure and construction group, leading the transformation of the industry to meet the challenges of the future. Description The Facilities Maintenance Manager will: Manage day-to-day maintenance operations across the facilities. Ensure compliance with health and safety regulations and industry standards. Plan and oversee preventative maintenance schedules and repairs. Coordinate and manage contractors and suppliers for facility-related services. Monitor budgets and ensure cost-effective maintenance solutions. Conduct regular inspections to identify and resolve any maintenance issues. Maintain accurate records of maintenance and repair activities. Provide leadership and guidance to the facilities management team. Take part in the on-call rota (1-in-5 weeks) Split their time approximately 80% office based/20% hands-on. Profile A successful Facilities Maintenance Manager should have: Strong knowledge of property maintenance and repair practices (planned & reactive). Proven experience with hard services (mechanical, electrical, HVAC, plumbing, fire safety). Proven ability to manage budgets, tender processes and resources efficiently. The ability to write and present reports effectively. Excellent organisational and problem-solving skills. Experience in managing teams and working with contractors. Understanding of health and safety standards in facilities management. Relevant qualifications such as Electrical or Mechanical HND/HNC. IOSH or NEBOSH (preferred). Job Offer The role of Facilities Maintenance Manager benefits from: An excellent salary of 47,000. Company car. Health cover (self and partner) Comprehensive pension scheme. 25 days annual leave (plus bank holidays). Permanent role with opportunities for growth and training. Supportive and professional working environment. This is an excellent opportunity for a Facilities Maintenance Manager to contribute to a reputable organisation in the property industry in Brighton. Apply today to take the next step in your career!
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
Apr 02, 2026
Full time
Come and make a difference at Karbon as an Operations Team Manager About The Role We re looking to appoint a qualified and experienced individual to undertake the role of an Operations Team Manager within Karbon s Property Services team. The successful candidate will lead and manage a team of trades colleagues who will be delivering both empty homes repairs and responsive repairs, to around 2,500 properties in Leeds and the surrounding areas. About You You should have a thorough understanding of building and maintenance practices within a social housing environment. You must possess the relevant trade and management knowledge, skills and experience needed to successfully manage a multi-disciplinary team of trade colleagues who are carrying out repairs in a fast-paced and dynamic working environment. You will support the team to deliver an excellent maintenance and customer service. Our teams operate with customers at heart and influence our customer experience and satisfaction levels. You will also lead the way and ensure the team understands the role they play in organisational performance, safety and quality, with an emphasis on innovation and continuous improvement. You must be dynamic, with a collaborative leadership style, and possess strong customer service, people management and organisational skills. You should be organised with a fair degree of digital and tech competency, capable of working to tight deadlines, and to achieving KPIs and targets in accordance with budget constraints. A full valid UK driving licence is essential. Working With Us This vacancy sits within our KPS 54 North Homes Responsive Repairs and Empty Homes Team, 54 North Homes is part of the Karbon Group, and this team will deliver services to their customers and properties on behalf of Karbon. Key Information Operations Team Manager Permanent contract Salary is £45,795 per annum (pending pay review) £633 flexible pot (which can be used for salary top-up) Location: Leeds 37 Hours per week Karbon car payment of £2,317 per annum (own car to be used) We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you re applying for. The role you re applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks. Why Join Us? We offer a generous benefits package to support your wellbeing and development, including: 26 days annual leave (rising to 31 after 3 years) Birthday leave Occupational pension Health cash plan Flexible benefits pot Access to funding for qualifications, conferences, and learning events Ready to Apply? If this sounds like the role for you, apply now via our website. We love seeing the real you in your application. It s fine to use AI tools for things like polishing grammar or improving formatting but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input. Important dates Closing date for applications: Sunday 19 April 2026 We may close the advert early if we receive a high volume of strong applications so don t wait too long to apply! Interview date: TBC We re Inclusive We re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you ll be guaranteed an interview. Need a reasonable adjustment to apply? A Note for Recruitment Agencies We re lucky to have a great Preferred Supplier List (PSL) in place, so we re not looking for additional agency support right now. Thanks for understanding we ve got this covered!
Job Title: Repairs Planner Location: Hitchin Salary: 17ph weekly pay Sector: Social Housing Maintenance FULLTIME OFFICE BASED 08.00-16.30 MON-FRI The Role We are looking for 4 x Temporary Planners to join our team based in Hitchin . This is a contract role until the end of June , and we are seeking candidates who can start immediately . Working hours: Monday to Friday, 8:00am - 4:30pm Location: Office-based, 5 days per week As a Planner , you will be responsible for coordinating and managing the schedules of our tradespeople, ensuring operations run smoothly. This role is ideal for someone with strong customer service and organisational skills . The Customer You will be part of one of THE COMPANY's largest Social Housing contracts , Birmingham City Council . This is an expanding 50m Repairs & Maintenance, Capital Works and Retrofit contract , and the largest social housing contract in Europe . We are responsible for over 22,500 properties across the Birmingham area, including: Low-rise properties Medium-rise properties A significant number of high-rise blocks Duties and Responsibilities Allocate work to tradespeople within agreed timescales Efficiently resource work by tracking tradespeople's availability and location Promote and maximise first-time fixes Monitor and report service delivery issues to senior service controllers Manage, move, and reschedule jobs to meet service levels and minimise travel time Produce client reports Manage appointments and maintain appointment systems What You Will Need Essential Criteria Previous experience in a customer-facing role (e.g. call centre or retail) Ability to work well under pressure Strong interpersonal skills and ability to build relationships with trades, colleagues, clients, and managers Desirable Criteria Experience in Planning, Customer Service, or Call Centre roles Experience in social housing repairs and maintenance Permanent Benefits - IF OFFERED AFTER TEMP BASIS Competitive salary based on experience + profit-related bonus 25 days annual leave + bank holidays + your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships (national and local) Up to 3,000 colleague referral fee Access to extensive training via in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts If you have the relevant experience for this PLANNER role, please email your CV to:
Apr 02, 2026
Seasonal
Job Title: Repairs Planner Location: Hitchin Salary: 17ph weekly pay Sector: Social Housing Maintenance FULLTIME OFFICE BASED 08.00-16.30 MON-FRI The Role We are looking for 4 x Temporary Planners to join our team based in Hitchin . This is a contract role until the end of June , and we are seeking candidates who can start immediately . Working hours: Monday to Friday, 8:00am - 4:30pm Location: Office-based, 5 days per week As a Planner , you will be responsible for coordinating and managing the schedules of our tradespeople, ensuring operations run smoothly. This role is ideal for someone with strong customer service and organisational skills . The Customer You will be part of one of THE COMPANY's largest Social Housing contracts , Birmingham City Council . This is an expanding 50m Repairs & Maintenance, Capital Works and Retrofit contract , and the largest social housing contract in Europe . We are responsible for over 22,500 properties across the Birmingham area, including: Low-rise properties Medium-rise properties A significant number of high-rise blocks Duties and Responsibilities Allocate work to tradespeople within agreed timescales Efficiently resource work by tracking tradespeople's availability and location Promote and maximise first-time fixes Monitor and report service delivery issues to senior service controllers Manage, move, and reschedule jobs to meet service levels and minimise travel time Produce client reports Manage appointments and maintain appointment systems What You Will Need Essential Criteria Previous experience in a customer-facing role (e.g. call centre or retail) Ability to work well under pressure Strong interpersonal skills and ability to build relationships with trades, colleagues, clients, and managers Desirable Criteria Experience in Planning, Customer Service, or Call Centre roles Experience in social housing repairs and maintenance Permanent Benefits - IF OFFERED AFTER TEMP BASIS Competitive salary based on experience + profit-related bonus 25 days annual leave + bank holidays + your birthday off (34 days total) Sick pay 26 weeks full pay maternity leave Annual pay reviews 8 weeks full pay paternity leave Discounted gym memberships (national and local) Up to 3,000 colleague referral fee Access to extensive training via in-house Learning Management System Private healthcare and dental care Cycle to work scheme Retail and mobile phone provider discounts If you have the relevant experience for this PLANNER role, please email your CV to:
Contract Manager - Repairs & Voids Location: South London Salary: 60,000 per annum Sector: Social Housing Employment Type: Full-time, Permanent Overview We are working in partnership with a leading housing association to recruit an experienced Contract Manager to oversee repairs and voids operations across their South London portfolio. This is a critical role responsible for ensuring high-quality service delivery, strong contractor performance, and excellent resident satisfaction. The Role As Contract Manager, you will take ownership of repairs and voids contracts, managing contractor relationships and driving performance against KPIs. You will play a key role in ensuring properties are maintained to a high standard and void turnaround times are minimised, supporting the organisation's commitment to safe, quality housing. Key Responsibilities Manage end-to-end delivery of repairs and voids contracts across a defined patch Monitor contractor performance against SLAs, KPIs, and compliance standards Lead on contract mobilisation, performance reviews, and continuous improvement initiatives Ensure void properties are turned around efficiently to minimise rental loss Work closely with internal teams including asset management, housing operations, and finance Manage budgets, forecasts, and cost control across contracts Handle escalations, complex complaints, and stakeholder engagement Ensure compliance with health & safety regulations and statutory requirements Candidate Profile Proven experience managing repairs and/or voids contracts within social housing or a similar environment Strong commercial acumen with experience in contract management and supplier performance Excellent stakeholder management and communication skills Data-driven approach with the ability to analyse performance metrics and drive improvements Good understanding of housing regulations, compliance, and health & safety standards Experience managing budgets and delivering value for money What's on Offer Competitive salary of 60,000 Opportunity to work with a large, reputable housing association Strong career progression opportunities Collaborative and purpose-driven working environment Comprehensive benefits package Apply Now If you are an experienced Contract Manager looking to make a meaningful impact in social housing, we would love to hear from you. Please get in touch for a confidential discussion.
Apr 01, 2026
Full time
Contract Manager - Repairs & Voids Location: South London Salary: 60,000 per annum Sector: Social Housing Employment Type: Full-time, Permanent Overview We are working in partnership with a leading housing association to recruit an experienced Contract Manager to oversee repairs and voids operations across their South London portfolio. This is a critical role responsible for ensuring high-quality service delivery, strong contractor performance, and excellent resident satisfaction. The Role As Contract Manager, you will take ownership of repairs and voids contracts, managing contractor relationships and driving performance against KPIs. You will play a key role in ensuring properties are maintained to a high standard and void turnaround times are minimised, supporting the organisation's commitment to safe, quality housing. Key Responsibilities Manage end-to-end delivery of repairs and voids contracts across a defined patch Monitor contractor performance against SLAs, KPIs, and compliance standards Lead on contract mobilisation, performance reviews, and continuous improvement initiatives Ensure void properties are turned around efficiently to minimise rental loss Work closely with internal teams including asset management, housing operations, and finance Manage budgets, forecasts, and cost control across contracts Handle escalations, complex complaints, and stakeholder engagement Ensure compliance with health & safety regulations and statutory requirements Candidate Profile Proven experience managing repairs and/or voids contracts within social housing or a similar environment Strong commercial acumen with experience in contract management and supplier performance Excellent stakeholder management and communication skills Data-driven approach with the ability to analyse performance metrics and drive improvements Good understanding of housing regulations, compliance, and health & safety standards Experience managing budgets and delivering value for money What's on Offer Competitive salary of 60,000 Opportunity to work with a large, reputable housing association Strong career progression opportunities Collaborative and purpose-driven working environment Comprehensive benefits package Apply Now If you are an experienced Contract Manager looking to make a meaningful impact in social housing, we would love to hear from you. Please get in touch for a confidential discussion.
Customer Hub Advisor Location: Didsbury, Manchester Salary: 29,158 to 30,693 per annum (Starting salary 29,158) Full Time / 35 hours per week / Perm & FTC Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 10 April 2026 Interviews: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Apr 01, 2026
Full time
Customer Hub Advisor Location: Didsbury, Manchester Salary: 29,158 to 30,693 per annum (Starting salary 29,158) Full Time / 35 hours per week / Perm & FTC Currently between 08:00 and 17:30 Monday - Friday Agile working with 3 Days per week in the Office (Office Based throughout training period) About Us Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,500 homes across Greater Manchester. Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness and pride in neighbourhoods. Our REACH values of Respect, Equity, Ambition, Compassion and Honesty reflect Southway's culture, how we deliver our services, and our relationships with customers, colleagues and partners. Southway values diversity in all aspects of its communities and operations. Customer Hub The Customer Hub is the first point of contact for all inbound customer enquiries, the majority of which are dealt with at first point of contact by the team. Our Hub Advisors are trained to be able to offer advice and guidance on a range of housing related issues and the calls that we receive can often be challenging or complex in nature. We have three specialised teams within the Hub, Repairs, Tenancy and Customer Experience with each team specialising in a range of tasks. Additionally, this team carry out a wide and varied range of administrative tasks related to the delivery of our core landlord services. These include specialist tasks such as: Tenancy: processing rehousing housing applications, setting up payment plans for arrears Repairs: Repairs Planning, and Scheduling, Repairs Admin Tasks. Customers: Dealing with digital transactions including social media, Complaints and MP and Councillor Enquiries. We recognise that this is demanding role that extends beyond basic call handling and feel that the competitive salary reflects the complex nature of these positions. Candidates We are seeking enthusiastic and motivated individuals who can demonstrate a successful track record of customer service expertise. The post holder will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment. Experience of planning repairs and planning and coordinating diaries is desirable. Closing Date: Friday 10 April 2026 Interviews: TBC Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. For an informal discussion, please contact Tricia Woollam, Customer Hub Manager, on (phone number removed) or email Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are from an Ethnic Minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Head of Operations - Repairs & DLO Location: East London Rate: 700 per day (Inside IR35 - Umbrella) Contract: 3-month rolling The Opportunity We're working with a London-based housing provider to appoint an experienced Head of Operations to bring grip, pace, and accountability to a busy repairs and DLO function . This is a high-impact, hands-on leadership role. You'll act as a key support to the operational lead, bringing structure to day-to-day delivery while driving performance across frontline teams. The Role Act as a senior operational lead across the DLO and repairs service Provide direct support and oversight to frontline management and trade teams Take control of casework, escalations, and service issues Drive improvements in productivity, proactivity, and workforce performance Strengthen health & safety compliance and culture Embed better use of systems, processes, and operational controls Tackle behavioural and performance challenges with confidence Be a visible presence on the ground - credible with operatives and managers alike About You Proven track record leading repairs / DLO operations in a housing environment Background in the trades or someone who has come up through operational delivery Strong track record of stabilising underperforming services Comfortable managing complex, high-pressure operational environments Confident challenging poor performance and driving accountability Hands-on, pragmatic, and able to build trust quickly with frontline teams
Apr 01, 2026
Contractor
Head of Operations - Repairs & DLO Location: East London Rate: 700 per day (Inside IR35 - Umbrella) Contract: 3-month rolling The Opportunity We're working with a London-based housing provider to appoint an experienced Head of Operations to bring grip, pace, and accountability to a busy repairs and DLO function . This is a high-impact, hands-on leadership role. You'll act as a key support to the operational lead, bringing structure to day-to-day delivery while driving performance across frontline teams. The Role Act as a senior operational lead across the DLO and repairs service Provide direct support and oversight to frontline management and trade teams Take control of casework, escalations, and service issues Drive improvements in productivity, proactivity, and workforce performance Strengthen health & safety compliance and culture Embed better use of systems, processes, and operational controls Tackle behavioural and performance challenges with confidence Be a visible presence on the ground - credible with operatives and managers alike About You Proven track record leading repairs / DLO operations in a housing environment Background in the trades or someone who has come up through operational delivery Strong track record of stabilising underperforming services Comfortable managing complex, high-pressure operational environments Confident challenging poor performance and driving accountability Hands-on, pragmatic, and able to build trust quickly with frontline teams
Yolk Recruitment Public Sector and Not-for-Profit are proud to be partnering with Cardiff Community Housing Association (CCHA) to recruit an experienced and customer-focused Commercial Manager. This is a fantastic opportunity to join a forward-thinking, values-led housing organisation that is committed to delivering excellent services and sustainable community outcomes. The Opportunity As Commercial Manager, you will play a pivotal role in shaping and managing a diverse property portfolio, including market rent, sub-market rent, commercial properties, and Low-Cost Home Ownership (LCHO). This is a highly visible, cross-functional leadership role where you will: Drive commercial and residential property strategies Oversee tenancy management, lettings, and income performance Ensure compliance across a varied portfolio Lead on service improvements and operational excellence Act as a key relationship manager for tenants, leaseholders, and partners You'll be at the centre of operations - bringing teams together, improving services, and ensuring customers remain at the heart of everything. Key Responsibilities Portfolio & Strategy Lead the commercial and sub-market rent strategy Oversee community centre and commercial property performance Identify growth opportunities across new and existing schemes Operational Management Manage lettings, allocations, arrears, repairs, and tenancy processes Oversee lease agreements, compliance, and statutory requirements Ensure strong performance across voids, income, and maintenance Financial & Performance Monitor budgets, income streams, and arrears Deliver insightful reports to senior leadership and board-level stakeholders Drive continuous improvement through data and customer feedback Leadership & Collaboration Work across departments to deliver a seamless customer experience Lead high-risk or complex projects Build strong internal and external partnerships About You We're looking for a commercially astute and customer-driven professional with: Experience in commercial and/or residential property management Strong knowledge of tenancy management and lease compliance Proven ability to manage income, arrears, and performance metrics Excellent stakeholder engagement and relationship-building skills A track record of driving service improvements and leading change Confidence working with data, reporting, and influencing decision-making A self-starter approach who can work independently A commercial mindset - understands income, value, and efficiency Proven track record of relationship management (tenants, businesses, partners) Resilience and the ability to drive change Benefits Annual leave is initially 27 days plus 8 bank holidays per year with an extra day's leave added per year up to and including the fifth year, equating to 32 days plus 8 bank holidays. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Apr 01, 2026
Full time
Yolk Recruitment Public Sector and Not-for-Profit are proud to be partnering with Cardiff Community Housing Association (CCHA) to recruit an experienced and customer-focused Commercial Manager. This is a fantastic opportunity to join a forward-thinking, values-led housing organisation that is committed to delivering excellent services and sustainable community outcomes. The Opportunity As Commercial Manager, you will play a pivotal role in shaping and managing a diverse property portfolio, including market rent, sub-market rent, commercial properties, and Low-Cost Home Ownership (LCHO). This is a highly visible, cross-functional leadership role where you will: Drive commercial and residential property strategies Oversee tenancy management, lettings, and income performance Ensure compliance across a varied portfolio Lead on service improvements and operational excellence Act as a key relationship manager for tenants, leaseholders, and partners You'll be at the centre of operations - bringing teams together, improving services, and ensuring customers remain at the heart of everything. Key Responsibilities Portfolio & Strategy Lead the commercial and sub-market rent strategy Oversee community centre and commercial property performance Identify growth opportunities across new and existing schemes Operational Management Manage lettings, allocations, arrears, repairs, and tenancy processes Oversee lease agreements, compliance, and statutory requirements Ensure strong performance across voids, income, and maintenance Financial & Performance Monitor budgets, income streams, and arrears Deliver insightful reports to senior leadership and board-level stakeholders Drive continuous improvement through data and customer feedback Leadership & Collaboration Work across departments to deliver a seamless customer experience Lead high-risk or complex projects Build strong internal and external partnerships About You We're looking for a commercially astute and customer-driven professional with: Experience in commercial and/or residential property management Strong knowledge of tenancy management and lease compliance Proven ability to manage income, arrears, and performance metrics Excellent stakeholder engagement and relationship-building skills A track record of driving service improvements and leading change Confidence working with data, reporting, and influencing decision-making A self-starter approach who can work independently A commercial mindset - understands income, value, and efficiency Proven track record of relationship management (tenants, businesses, partners) Resilience and the ability to drive change Benefits Annual leave is initially 27 days plus 8 bank holidays per year with an extra day's leave added per year up to and including the fifth year, equating to 32 days plus 8 bank holidays. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Repairs Senior Operations Manager (London) for a large housing provider! Repairs Senior Operations Manager - Repairs & Maintenance (London) Permanent Competitive Salary + Benefits Hybrid Working Are you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high performing operational teams? Do you thrive in a fast paced environment where customer satisfaction, efficiency, and service excellence come first? If so, this is an exciting opportunity to play a key role in shaping and delivering a large scale repairs service across a diverse housing portfolio. The Role We are seeking an experienced Repairs Senior Operations Manager to lead the end to end delivery of a high quality Responsive Repairs and Complaints Service across a large London housing portfolio. Managing a multi million pound annual budget, you will take full ownership of service performance, contract management, operational delivery, and customer outcomes.You will oversee a high-performing team delivering a broad range of property repair services, ensuring they operate with a customer first culture and a strong commercial mindset. Alongside this, you will lead on complex complaint resolution, ensuring issues are handled promptly, professionally, and in line with regulatory expectations.This is a hands on, influential role offering autonomy, variety, and the opportunity to directly shape service improvements across a major housing provider. Key Responsibilities Lead the operational delivery of responsive repairs and complaints services across London, ensuring high-quality, cost efficient performance. Manage and forecast a substantial annual budget (c. £4m), working closely with finance colleagues to ensure accurate reconciliation, value for money, and financial control. Build and maintain strong relationships with contractors, partners, and internal stakeholders, ensuring contracts are managed effectively and performance consistently improves. Act as an escalation point for complex complaints, ensuring timely and customer focused resolution. Oversee compliance with all statutory and regulatory requirements, including health & safety, housing standards, environmental health notices, and sector best practice. Lead, motivate, and develop a high-performing team, promoting a culture of accountability, wellbeing, learning, and continuous improvement. Provide strategic planning, reporting, and insight to senior leadership and key governance groups. Ensure effective delivery of the out of hours repairs service, participating in the escalation rota as required. Collaborate with external stakeholders including local authorities, community representatives, and other agencies. Drive innovation and service improvement, championing new approaches rather than "the way things have always been done." About You You will bring strong operational leadership experience within a repair, maintenance, or property services environment, alongside a proven track record of managing large budgets, contractor relationships, and customer focused teams. We're looking for someone who can demonstrate: Experience managing repairs or property services operations at a senior level. Strong commercial acumen, with the ability to interpret data, analyse performance, and drive efficiencies. Excellent people leadership skills, with the ability to inspire, coach and develop diverse, multi disciplinary teams. Ability to work collaboratively across departments and build strong stakeholder relationships. Experience handling and resolving complex customer complaints. A proactive, improvement focused mindset with the confidence to challenge existing processes. A housing sector qualification (or willingness to work towards one) is advantageous. Ability to work hybrid from a London office approximately three days a week, with flexibility based on operational needs. A DBS check will be required for this role. What's on Offer A leadership role with real impact and visibility. A supportive environment focused on customer safety, satisfaction, and continuous improvement. Opportunities to shape future service delivery and influence strategic direction. Competitive salary, benefits, and flexible working arrangements. How to Apply We are reviewing applications as they come in and may close the advert early if sufficient interest is received. If you are passionate about high quality repairs services, operational excellence, and delivering great outcomes for residents, we would love to hear from you. Please get in touch with #
Apr 01, 2026
Full time
Repairs Senior Operations Manager (London) for a large housing provider! Repairs Senior Operations Manager - Repairs & Maintenance (London) Permanent Competitive Salary + Benefits Hybrid Working Are you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high performing operational teams? Do you thrive in a fast paced environment where customer satisfaction, efficiency, and service excellence come first? If so, this is an exciting opportunity to play a key role in shaping and delivering a large scale repairs service across a diverse housing portfolio. The Role We are seeking an experienced Repairs Senior Operations Manager to lead the end to end delivery of a high quality Responsive Repairs and Complaints Service across a large London housing portfolio. Managing a multi million pound annual budget, you will take full ownership of service performance, contract management, operational delivery, and customer outcomes.You will oversee a high-performing team delivering a broad range of property repair services, ensuring they operate with a customer first culture and a strong commercial mindset. Alongside this, you will lead on complex complaint resolution, ensuring issues are handled promptly, professionally, and in line with regulatory expectations.This is a hands on, influential role offering autonomy, variety, and the opportunity to directly shape service improvements across a major housing provider. Key Responsibilities Lead the operational delivery of responsive repairs and complaints services across London, ensuring high-quality, cost efficient performance. Manage and forecast a substantial annual budget (c. £4m), working closely with finance colleagues to ensure accurate reconciliation, value for money, and financial control. Build and maintain strong relationships with contractors, partners, and internal stakeholders, ensuring contracts are managed effectively and performance consistently improves. Act as an escalation point for complex complaints, ensuring timely and customer focused resolution. Oversee compliance with all statutory and regulatory requirements, including health & safety, housing standards, environmental health notices, and sector best practice. Lead, motivate, and develop a high-performing team, promoting a culture of accountability, wellbeing, learning, and continuous improvement. Provide strategic planning, reporting, and insight to senior leadership and key governance groups. Ensure effective delivery of the out of hours repairs service, participating in the escalation rota as required. Collaborate with external stakeholders including local authorities, community representatives, and other agencies. Drive innovation and service improvement, championing new approaches rather than "the way things have always been done." About You You will bring strong operational leadership experience within a repair, maintenance, or property services environment, alongside a proven track record of managing large budgets, contractor relationships, and customer focused teams. We're looking for someone who can demonstrate: Experience managing repairs or property services operations at a senior level. Strong commercial acumen, with the ability to interpret data, analyse performance, and drive efficiencies. Excellent people leadership skills, with the ability to inspire, coach and develop diverse, multi disciplinary teams. Ability to work collaboratively across departments and build strong stakeholder relationships. Experience handling and resolving complex customer complaints. A proactive, improvement focused mindset with the confidence to challenge existing processes. A housing sector qualification (or willingness to work towards one) is advantageous. Ability to work hybrid from a London office approximately three days a week, with flexibility based on operational needs. A DBS check will be required for this role. What's on Offer A leadership role with real impact and visibility. A supportive environment focused on customer safety, satisfaction, and continuous improvement. Opportunities to shape future service delivery and influence strategic direction. Competitive salary, benefits, and flexible working arrangements. How to Apply We are reviewing applications as they come in and may close the advert early if sufficient interest is received. If you are passionate about high quality repairs services, operational excellence, and delivering great outcomes for residents, we would love to hear from you. Please get in touch with #
This Commercial Manager position offers an excellent opportunity to lead and manage commercial operations, ensuring profitability and efficiency. This permanent role is ideal for individuals with a strong background in property management and commercial strategy. Client Details Our client are a well known Tier 1 housing contractor looking to add a Commercial Manager to their Midlands business unit to oversee a trophy contract. Description Provide effective commercial leadership across responsive maintenance contracts Take full accountability for cost control, forecasting, valuations, variations, and final accounts Manage and develop a team of commercial professionals Collaborate closely with operational teams to support efficient and profitable service delivery Ensure strong commercial governance and adherence to organisational procedures Support risk management, change control, and margin protection Build and maintain productive relationships with social housing clients Contribute to contract reviews, client meetings, and performance reporting Drive continuous improvement across commercial processes and performance Profile A successful Commercial Manager should have: Proven experience as a Commercial Manager within the social housing sector Strong background in responsive repairs and maintenance environments Experience across internal, external, heating, and compliance workstreams Demonstrable experience in managing and developing a commercial team High level of commercial acumen with strong cost, risk, and value management skills Ideally experienced within a Tier 1 contractor environment Strong communication skills with confidence engaging senior stakeholders and clients Job Offer Competitive salary and car allowance included as part of the package. Permanent position with opportunities for career growth. Collaborative work environment within the property and housing industry. Potential for professional development and skill enhancement. If you're ready to take the next step in your career as a Commercial Manager, apply today to join a reputable company in the property and housing sector.
Apr 01, 2026
Full time
This Commercial Manager position offers an excellent opportunity to lead and manage commercial operations, ensuring profitability and efficiency. This permanent role is ideal for individuals with a strong background in property management and commercial strategy. Client Details Our client are a well known Tier 1 housing contractor looking to add a Commercial Manager to their Midlands business unit to oversee a trophy contract. Description Provide effective commercial leadership across responsive maintenance contracts Take full accountability for cost control, forecasting, valuations, variations, and final accounts Manage and develop a team of commercial professionals Collaborate closely with operational teams to support efficient and profitable service delivery Ensure strong commercial governance and adherence to organisational procedures Support risk management, change control, and margin protection Build and maintain productive relationships with social housing clients Contribute to contract reviews, client meetings, and performance reporting Drive continuous improvement across commercial processes and performance Profile A successful Commercial Manager should have: Proven experience as a Commercial Manager within the social housing sector Strong background in responsive repairs and maintenance environments Experience across internal, external, heating, and compliance workstreams Demonstrable experience in managing and developing a commercial team High level of commercial acumen with strong cost, risk, and value management skills Ideally experienced within a Tier 1 contractor environment Strong communication skills with confidence engaging senior stakeholders and clients Job Offer Competitive salary and car allowance included as part of the package. Permanent position with opportunities for career growth. Collaborative work environment within the property and housing industry. Potential for professional development and skill enhancement. If you're ready to take the next step in your career as a Commercial Manager, apply today to join a reputable company in the property and housing sector.
Our Client, a reputable family run business based in Lancing, West Susse x are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day. You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management. Responsibilities: Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs. Attend and participate in management meeting with the senior management team. Handle and resolve any issues/grievances/conflicts/problems with operations staff. Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates. Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation. Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business. Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department. Liaise with IT support providers and members of staff to resolve any hardware or software issues. Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers' sales representatives. Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required. Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required. Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required. Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers. Organise regular servicing and maintenance of plant, equipment and machinery Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company's motor fleet Organise/manage refurb/alterations and maintenance work to the premises Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal. Requirements At least 3 years' experience working as Operations Manager or similar role and part of a Senior Management Team Experience managing a team with great leadership/management skills Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial Attention to detail and an excellent problem solver Strong organisational skills Good negotiator Ability to analyse data & make decisions Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc. Benefits Salary- 55,000- 70,000 depending on experience Profit related bonus scheme 28 Days annual leave increasing with service Onsite parking Free lunch every other week Onsite parking Pension IND25
Apr 01, 2026
Full time
Our Client, a reputable family run business based in Lancing, West Susse x are looking to recruit an Operations Manager to join their senior leadership team, to facilitate the smooth running of the company every day. You will have Senior management responsibility for the operations department of the company, driving profitability and productivity through careful cost management and implementation of more efficient processes. You will have full oversight of warehousing (goods in/out) & logistics, IT & systems, health and safety, supply chain, customer service, fleet and facilities management. Responsibilities: Hold one-to-one meetings and performance reviews with each member of the operations team, to review & manage performance, and training/development needs. Attend and participate in management meeting with the senior management team. Handle and resolve any issues/grievances/conflicts/problems with operations staff. Assist with recruitment of operations personnel that want to be part of a culture driven organisation by conducting interviews and following a selection process for candidates. Review and change operational procedures in the warehouse to improve, safety, efficiency, accuracy and productivity and ensuring efficient space utilisation. Full site H&S control, maintaining high standards of health and safety, traffic management, hygiene and security. Take lead responsibility for the new Acumatica ERP system to drive and lead change/efficiency across the business. Oversee weekly forecasting for all Operations expenses and conduct quarterly budget reviews, reporting cost plans to upper management for the Operations department. Liaise with IT support providers and members of staff to resolve any hardware or software issues. Maintain good working relationships with suppliers by regularly contacting and/or meeting with suppliers' sales representatives. Conduct supplier reviews and put business out to tender and/or negotiate with existing suppliers where required. Research new and secondary/backup suppliers for existing products that meet or improve on our criteria for quality, packaging, reliability, cost and trading terms, conducting audits and pre-shipment inspections where required. Manage stock, forecasting, scheduling and placing purchase orders with suppliers and organising transport where required. Regularly review min/max stock levels and re-order quantities for different stock lines and primary and secondary suppliers. Organise regular servicing and maintenance of plant, equipment and machinery Organise/manage the repairs, servicing, MOTs, replacement tyres, tax and insurance required for the company's motor fleet Organise/manage refurb/alterations and maintenance work to the premises Review and renew or replace contracts for the supply of insurance, fuel, gas, electricity, water, tel systems/calls, broadband, phone handsets (mobile & landline) and waste disposal. Requirements At least 3 years' experience working as Operations Manager or similar role and part of a Senior Management Team Experience managing a team with great leadership/management skills Familiarity with business and financial principles, experience in budgeting and forecasting would be beneficial Attention to detail and an excellent problem solver Strong organisational skills Good negotiator Ability to analyse data & make decisions Proficient in the use and management of ERP systems and other IT/Business systems e.g. WMS Strong track record in senior Operations roles, covering all aspects of Operations, including warehousing & logistics, IT & systems, purchasing, customer service etc. Benefits Salary- 55,000- 70,000 depending on experience Profit related bonus scheme 28 Days annual leave increasing with service Onsite parking Free lunch every other week Onsite parking Pension IND25
Senior Repairs Manager Salary: 60-75K Location: North West London We are seeking an experienced and driven Senior Operations Manager to lead the delivery of responsive repairs and gas services within a high-performing housing or property services environment. This is a pivotal leadership role, responsible for ensuring operational excellence, regulatory compliance, and continuous service improvement. Key Responsibilities: Lead the end-to-end management of responsive repairs, including planning and scheduling functions, ensuring efficient and customer-focused service delivery. Oversee both Direct Labour Organisation (DLO) teams and external contractors, ensuring high standards of performance, productivity, and accountability. Ensure full compliance with all gas safety regulations and relevant legislation, maintaining a strong compliance culture across the organisation. Manage and monitor key performance indicators (KPIs), using data-driven insights to identify trends, address underperformance, and drive continuous improvement. Provide strategic leadership to managers and operational teams, fostering a culture of high performance, collaboration, and accountability. Develop and maintain effective contractor relationships, challenging performance where necessary and ensuring adherence to contractual obligations. Lead on service improvement initiatives, proactively identifying risks and implementing solutions to enhance efficiency and customer satisfaction. Oversee complex complaints handling, ensuring timely resolution and a customer-centric approach. Manage budgets effectively, working collaboratively to deliver value for money and identify cost-saving opportunities. Produce clear, insightful performance reports and present findings to senior stakeholders. Chair meetings and deliver presentations to a range of audiences, both internal and external. Key Skills & Experience: Extensive experience in managing responsive repairs and gas services within a housing or property services setting. Strong knowledge of gas compliance and associated legislation. Proven track record in managing both in-house (DLO) and contracted service delivery models. Highly analytical, with the ability to interpret performance data and translate insights into actionable improvements. Strong leadership capability, with experience managing managers and leading large operational teams. Skilled in contract management, performance management, and service optimisation. Excellent communication and presentation skills. Commercially aware, with experience in budget and productivity management. Demonstrated ability to improve processes, enhance service delivery, and achieve measurable outcomes.
Apr 01, 2026
Full time
Senior Repairs Manager Salary: 60-75K Location: North West London We are seeking an experienced and driven Senior Operations Manager to lead the delivery of responsive repairs and gas services within a high-performing housing or property services environment. This is a pivotal leadership role, responsible for ensuring operational excellence, regulatory compliance, and continuous service improvement. Key Responsibilities: Lead the end-to-end management of responsive repairs, including planning and scheduling functions, ensuring efficient and customer-focused service delivery. Oversee both Direct Labour Organisation (DLO) teams and external contractors, ensuring high standards of performance, productivity, and accountability. Ensure full compliance with all gas safety regulations and relevant legislation, maintaining a strong compliance culture across the organisation. Manage and monitor key performance indicators (KPIs), using data-driven insights to identify trends, address underperformance, and drive continuous improvement. Provide strategic leadership to managers and operational teams, fostering a culture of high performance, collaboration, and accountability. Develop and maintain effective contractor relationships, challenging performance where necessary and ensuring adherence to contractual obligations. Lead on service improvement initiatives, proactively identifying risks and implementing solutions to enhance efficiency and customer satisfaction. Oversee complex complaints handling, ensuring timely resolution and a customer-centric approach. Manage budgets effectively, working collaboratively to deliver value for money and identify cost-saving opportunities. Produce clear, insightful performance reports and present findings to senior stakeholders. Chair meetings and deliver presentations to a range of audiences, both internal and external. Key Skills & Experience: Extensive experience in managing responsive repairs and gas services within a housing or property services setting. Strong knowledge of gas compliance and associated legislation. Proven track record in managing both in-house (DLO) and contracted service delivery models. Highly analytical, with the ability to interpret performance data and translate insights into actionable improvements. Strong leadership capability, with experience managing managers and leading large operational teams. Skilled in contract management, performance management, and service optimisation. Excellent communication and presentation skills. Commercially aware, with experience in budget and productivity management. Demonstrated ability to improve processes, enhance service delivery, and achieve measurable outcomes.
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE £20.15 Umbrella £26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
Apr 01, 2026
Seasonal
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE £20.15 Umbrella £26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
Repairs Supervisor Location: North West London Contract Type: Temporary to Permanent Rate: 25 per hour + Company Van & Fuel Card About the Role We are currently recruiting for an experienced Repairs Supervisor to join a leading social housing contractor operating across North West London. This is a fantastic temp-to-perm opportunity for a motivated individual with a strong background in reactive repairs, planned works, and damp & mould remediation. Working on behalf of a reputable housing provider, you will play a key role in ensuring high-quality service delivery, excellent tenant satisfaction, and compliance with industry standards. Key Responsibilities Oversee day-to-day delivery of reactive repairs, planned maintenance, and damp & mould works Manage and support a team of operatives and subcontractors across multiple sites Conduct pre- and post-inspections to ensure works meet quality and safety standards Ensure all works are completed within agreed KPIs and SLAs Handle tenant queries and complaints professionally, ensuring a high level of customer service Monitor productivity, performance, and compliance across your patch Work closely with planners, contract managers, and clients to ensure smooth operations Ensure adherence to health & safety regulations at all times Requirements Proven experience as a Repairs Supervisor within social housing or a similar environment Strong knowledge of reactive maintenance, planned works, and damp & mould processes Experience managing operatives and subcontractors Excellent organisational and problem-solving skills Strong communication and customer service abilities Full UK driving licence (essential) What's on Offer Competitive rate of 25 per hour Company van and fuel card provided Opportunity to secure a permanent position with a growing contractor Supportive team environment and long-term career prospects How to Apply If you are an experienced Repairs Supervisor looking for your next opportunity in North West London, we would love to hear from you. Apply today to be considered for this position.
Apr 01, 2026
Full time
Repairs Supervisor Location: North West London Contract Type: Temporary to Permanent Rate: 25 per hour + Company Van & Fuel Card About the Role We are currently recruiting for an experienced Repairs Supervisor to join a leading social housing contractor operating across North West London. This is a fantastic temp-to-perm opportunity for a motivated individual with a strong background in reactive repairs, planned works, and damp & mould remediation. Working on behalf of a reputable housing provider, you will play a key role in ensuring high-quality service delivery, excellent tenant satisfaction, and compliance with industry standards. Key Responsibilities Oversee day-to-day delivery of reactive repairs, planned maintenance, and damp & mould works Manage and support a team of operatives and subcontractors across multiple sites Conduct pre- and post-inspections to ensure works meet quality and safety standards Ensure all works are completed within agreed KPIs and SLAs Handle tenant queries and complaints professionally, ensuring a high level of customer service Monitor productivity, performance, and compliance across your patch Work closely with planners, contract managers, and clients to ensure smooth operations Ensure adherence to health & safety regulations at all times Requirements Proven experience as a Repairs Supervisor within social housing or a similar environment Strong knowledge of reactive maintenance, planned works, and damp & mould processes Experience managing operatives and subcontractors Excellent organisational and problem-solving skills Strong communication and customer service abilities Full UK driving licence (essential) What's on Offer Competitive rate of 25 per hour Company van and fuel card provided Opportunity to secure a permanent position with a growing contractor Supportive team environment and long-term career prospects How to Apply If you are an experienced Repairs Supervisor looking for your next opportunity in North West London, we would love to hear from you. Apply today to be considered for this position.
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI s are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills
Mar 31, 2026
Seasonal
A housing association is currently looking for a number Repairs Planners for about 6 months on a temporary basis Key responsibilities are as follows Deliver administrative support to the Regional Leads and Head of Repairs Delivery in budget monitoring, managing necessary databases and systems Collaborate with our Repair Inspectors and contractors to schedule and coordinate post and audit inspections Provide your manager and team important and timely business information on region specific repair spend Assist in preparing and managing budgets for repair operations, ensuring cost effective practices and VFM Monitor and manage repair escalations for your area, ensuring jeopardy cases as appropriate and prioritising cases for inspection Support your team to put in place creative and new ways to address repairs overspend and alert the team to any areas of concern Undertake specific repairs research and projects on behalf of the team Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Analyse repair cases and assess priorities and use strong problem solving skills to identify potential issues and propose practical solutions Support the Inspectors, Officers and Senior Managers with repair strategies to meet targets.Assist managers with exporting necessary repairs reporting information from internal systems to present a comprehensive overview of team performance Maintain and strengthen good working relationships with other departments across Operations and throughout Work with all stakeholders and contractors to ensure all KPI s are met and processes and procedure are adhered to Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. PAYE £20.84 Umbrella £27.56 Essential Requirements Proven experience in property maintenance, repair planning or similar role Excellent communication and interpersonal skills Proficiency in contract regulations Experience of contractor management Good understanding of the relevant legislation, statutory and regulatory requirements Effective IT skills including basic/intermediate MS Office skills
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE 20.15 Umbrella 26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
Mar 31, 2026
Seasonal
A Housing Association is currently looking for an Estate Operations Co-ordinator on a temporary to permanent basis. Key responsibilities Provide exceptional on-site management services and ensure timely, responsive support for customers. Complete all Fire Risk Assessment actions promptly, adhering to internal policies. Conduct regular and ad-hoc estate inspections to monitor standards and implement necessary improvements. Manage newsletters and communications to keep residents informed. Recommend enhancements for communal areas and estate services to the Estate Operations Manager. Improve resident satisfaction within budget; identify cost-saving opportunities. Foster strong relationships with contractors, ensuring compliance with contracts and SLAs while managing risks. Oversee maintenance contracts for M&E equipment, ensuring adherence to manufacturer guidelines. Supply high-quality business and performance data to the Estate Operations Manager. Deliver services within budget while exploring avenues to enhance cost-effectiveness and increase income Collaborate with the estate management team to address individual resident needs and gather feedback. Drive service improvement initiatives to enhance customer satisfaction. Ensure estate repairs are executed efficiently, collecting customer feedback and quality checks on completed works. Act as the manager during their absence, ensuring quality responses according to our procedures. Raise work orders for management approval within budget, ensuring legal and contractual compliance. Participate in meetings, providing input, accurately recording minutes, and implementing agreed action points PAYE 20.15 Umbrella 26.64 Essential requirements Must have worked in a similar role previously Highly organised work ethic and ability to work to deadlines and manage conflicting priorities. Good spoken and written English. Intermediate IT and systems skills including Microsoft office Must be immediately available or on short notice
Contract Manager - Social Housing (Repairs & Maintenance) Salary: 50,000 - 60,000 Location: Basildon Hours: 8:00am - 4:00pm Contract: Permanent We are currently working in partnership with a well-established organisation within the social housing sector to recruit an experienced Contract Manager to oversee repairs and maintenance operations. This is an excellent opportunity for a driven professional with strong knowledge of responsive repairs and a solid background in SOR (Schedule of Rates) to join a forward-thinking and supportive team. Key Responsibilities: Oversee the delivery of day-to-day repairs and maintenance contracts within social housing Manage contractor performance to ensure KPIs, SLAs, and quality standards are consistently met Work closely with internal teams and external stakeholders to drive service improvements Monitor budgets and control costs in line with SOR frameworks Ensure all works are compliant with health & safety regulations and industry standards Lead, motivate, and support operational teams to deliver a high-quality service Requirements: Proven experience in a Contract Manager role within social housing repairs and maintenance Strong working knowledge of SOR (Schedule of Rates) Experience managing budgets, performance, and contractor relationships Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage multiple priorities What's on Offer: Competitive salary of 50,000 - 60,000 Stable, permanent position Structured working hours (8:00am - 4:00pm) Opportunity to join a reputable organisation with long-term growth prospects If you're an experienced Contract Manager looking for your next opportunity within social housing, we'd be keen to hear from you.
Mar 31, 2026
Full time
Contract Manager - Social Housing (Repairs & Maintenance) Salary: 50,000 - 60,000 Location: Basildon Hours: 8:00am - 4:00pm Contract: Permanent We are currently working in partnership with a well-established organisation within the social housing sector to recruit an experienced Contract Manager to oversee repairs and maintenance operations. This is an excellent opportunity for a driven professional with strong knowledge of responsive repairs and a solid background in SOR (Schedule of Rates) to join a forward-thinking and supportive team. Key Responsibilities: Oversee the delivery of day-to-day repairs and maintenance contracts within social housing Manage contractor performance to ensure KPIs, SLAs, and quality standards are consistently met Work closely with internal teams and external stakeholders to drive service improvements Monitor budgets and control costs in line with SOR frameworks Ensure all works are compliant with health & safety regulations and industry standards Lead, motivate, and support operational teams to deliver a high-quality service Requirements: Proven experience in a Contract Manager role within social housing repairs and maintenance Strong working knowledge of SOR (Schedule of Rates) Experience managing budgets, performance, and contractor relationships Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage multiple priorities What's on Offer: Competitive salary of 50,000 - 60,000 Stable, permanent position Structured working hours (8:00am - 4:00pm) Opportunity to join a reputable organisation with long-term growth prospects If you're an experienced Contract Manager looking for your next opportunity within social housing, we'd be keen to hear from you.
Farm and Estate Workshop Engineer A prestigious private rural estate is looking for a Farm and Estate Workshop Engineer to join their livestock team in this full-time, permanent position with live-in accommodation provided on site based in a beautiful countryside location north-east of Kings Lynn, Norfolk. Fantastic company package include: Salary: Up to £36,000 per annum, depending on experience Holiday: 23 days annual leave (plus bank holidays), increasing with service Pension: Excellent non-contributory pension (8% during probation, rising to 15% upon successful completion) Accommodation: Housing provided (grant of quarters) Other Benefits: Flexible leave options to support life priorities, including parental pay and leave; wellbeing initiatives; discounts at estate shops and café; complimentary admission tickets for friends and family; plus, many more exclusive employee perks About the role: As a Farm and Estate Workshop Engineer, you will be responsible for the maintenance, repair, and safe operation of all machinery, vehicles, and equipment used across the estate s farming and stewardship operations. You will work closely with the Assistant Farm Manager to plan and deliver workshop activities, respond to breakdowns, and support the wider team during busy seasonal periods. This is a varied and hands-on role requiring a proactive, organised, and safety-focused individual with strong mechanical skills and a commitment to high standards. Working hours are 39 hours per week, with flexibility required to work evenings and weekends, particularly during peak periods. Key Duties include: Carry out servicing, diagnostics, and repairs on tractors, telehandlers, ATVs, implements, and specialist machinery Maintain and repair estate vehicles and trailers in line with legal and manufacturer standards Ensure all machinery is safe, compliant, and ready for operational use Maintain accurate service records, inspection logs, and compliance documentation Oversee day-to-day workshop operations, ensuring a clean, safe, and organised environment Manage workshop stock, including parts, consumables, and tools Liaise with suppliers, manufacturers, and contractors as required Provide field-based breakdown support during busy periods such as harvest, drilling, and lambing Assist with machinery setup, calibration, and optimisation across operations Ensure all work complies with health and safety policies and contribute to continuous improvement Build positive working relationships across the estate and contribute to a collaborative team environment Engage in continuous professional development to enhance skills and knowledge About You: As a Farm and Estate Workshop Engineer, you will be a skilled and practical individual with strong mechanical experience in agricultural, plant, or HGV machinery. You will confidently diagnose faults, carry out repairs, and manage your workload independently. You will have a positive, flexible attitude, strong problem-solving skills, and the ability to work under pressure. A full UK driving licence and right to work in the UK are essential. Experience with modern machinery, welding, or regenerative systems is advantageous, and telehandler or forklift certification is desirable (training available). About them: This is a unique opportunity to join a renowned rural estate, working within a team committed to sustainable, organic, and regenerative farming practices. The estate spans a large-scale mixed farming operation, combining organic arable production, livestock enterprises, and extensive environmental stewardship programmes. Please Note: Candidates must be authorised to live and work in the UK If you have the relevant skills and experience for this Farm and Estate Workshop Engineer position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Mar 31, 2026
Full time
Farm and Estate Workshop Engineer A prestigious private rural estate is looking for a Farm and Estate Workshop Engineer to join their livestock team in this full-time, permanent position with live-in accommodation provided on site based in a beautiful countryside location north-east of Kings Lynn, Norfolk. Fantastic company package include: Salary: Up to £36,000 per annum, depending on experience Holiday: 23 days annual leave (plus bank holidays), increasing with service Pension: Excellent non-contributory pension (8% during probation, rising to 15% upon successful completion) Accommodation: Housing provided (grant of quarters) Other Benefits: Flexible leave options to support life priorities, including parental pay and leave; wellbeing initiatives; discounts at estate shops and café; complimentary admission tickets for friends and family; plus, many more exclusive employee perks About the role: As a Farm and Estate Workshop Engineer, you will be responsible for the maintenance, repair, and safe operation of all machinery, vehicles, and equipment used across the estate s farming and stewardship operations. You will work closely with the Assistant Farm Manager to plan and deliver workshop activities, respond to breakdowns, and support the wider team during busy seasonal periods. This is a varied and hands-on role requiring a proactive, organised, and safety-focused individual with strong mechanical skills and a commitment to high standards. Working hours are 39 hours per week, with flexibility required to work evenings and weekends, particularly during peak periods. Key Duties include: Carry out servicing, diagnostics, and repairs on tractors, telehandlers, ATVs, implements, and specialist machinery Maintain and repair estate vehicles and trailers in line with legal and manufacturer standards Ensure all machinery is safe, compliant, and ready for operational use Maintain accurate service records, inspection logs, and compliance documentation Oversee day-to-day workshop operations, ensuring a clean, safe, and organised environment Manage workshop stock, including parts, consumables, and tools Liaise with suppliers, manufacturers, and contractors as required Provide field-based breakdown support during busy periods such as harvest, drilling, and lambing Assist with machinery setup, calibration, and optimisation across operations Ensure all work complies with health and safety policies and contribute to continuous improvement Build positive working relationships across the estate and contribute to a collaborative team environment Engage in continuous professional development to enhance skills and knowledge About You: As a Farm and Estate Workshop Engineer, you will be a skilled and practical individual with strong mechanical experience in agricultural, plant, or HGV machinery. You will confidently diagnose faults, carry out repairs, and manage your workload independently. You will have a positive, flexible attitude, strong problem-solving skills, and the ability to work under pressure. A full UK driving licence and right to work in the UK are essential. Experience with modern machinery, welding, or regenerative systems is advantageous, and telehandler or forklift certification is desirable (training available). About them: This is a unique opportunity to join a renowned rural estate, working within a team committed to sustainable, organic, and regenerative farming practices. The estate spans a large-scale mixed farming operation, combining organic arable production, livestock enterprises, and extensive environmental stewardship programmes. Please Note: Candidates must be authorised to live and work in the UK If you have the relevant skills and experience for this Farm and Estate Workshop Engineer position and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Niyaa People are delighted to be working alongside a Tier 1 contractor, to source a Commercial Manager on a permanent basis in the West Midlands. You will be part of a new team managing a Repairs & Maintenance contract for one of their housing clients. This role is critical to the commercial success of the business, with responsibility for commercial performance, governance and team leadership across a diverse portfolio of responsive works. If you have experience within repairs and maintenance, working for tier 1 contractor and managing social housing clients, I want to speak with you. Commercial Manager Key Responsibilities: Provide strong commercial leadership across responsive maintenance contracts Contracts include repairs & maintenance, external repairs and gas Full responsibility for cost control, forecasting, valuations, variations and final accounts Work closely with Operations to support efficient and profitable service delivery Ensure robust commercial governance and adherence to company procedures Support the management of risk, change control and margin protection Drive continuous improvement across commercial processes and performance Commercial Manager requirements: Proven experience in a Commercial Manager role within social housing Strong background in responsive repairs and maintenance Experience covering internal, external, heating and compliance workstreams Demonstrable experience managing and developing a commercial team High level of commercial acumen with strong understanding of cost, risk and value To register your interest in the Commercial Manager position, click apply now, or call Kane on (phone number removed).
Mar 31, 2026
Full time
Niyaa People are delighted to be working alongside a Tier 1 contractor, to source a Commercial Manager on a permanent basis in the West Midlands. You will be part of a new team managing a Repairs & Maintenance contract for one of their housing clients. This role is critical to the commercial success of the business, with responsibility for commercial performance, governance and team leadership across a diverse portfolio of responsive works. If you have experience within repairs and maintenance, working for tier 1 contractor and managing social housing clients, I want to speak with you. Commercial Manager Key Responsibilities: Provide strong commercial leadership across responsive maintenance contracts Contracts include repairs & maintenance, external repairs and gas Full responsibility for cost control, forecasting, valuations, variations and final accounts Work closely with Operations to support efficient and profitable service delivery Ensure robust commercial governance and adherence to company procedures Support the management of risk, change control and margin protection Drive continuous improvement across commercial processes and performance Commercial Manager requirements: Proven experience in a Commercial Manager role within social housing Strong background in responsive repairs and maintenance Experience covering internal, external, heating and compliance workstreams Demonstrable experience managing and developing a commercial team High level of commercial acumen with strong understanding of cost, risk and value To register your interest in the Commercial Manager position, click apply now, or call Kane on (phone number removed).
