278 jobs found

User Researcher 6-Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 3 days a week onsite Must have current and active SC Clearance Government sector - Must have previous experience Key Responsibilities: Plan, lead, and deliver user research for public service in Discovery, Apply a range of qualitative and quantitative research methods-e.g. depth interviews, usability testing, contextual inquiry, surveys-to surface behavioural insights Synthesise research findings into clear, actionable outputs such as problem statements, user journeys, personas, and pain point maps Translate insights into backlog priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - Service Designers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure solutions are insight driven. Communicate findings to varied audiences-through visual artefacts, research reports, presentations, and stakeholder playbacks Facilitate research workshops, playback sessions, and show-and-tells to drive cross-functional understanding and alignment Conduct generative user research to gather insights about user needs and behaviours. Skills: Must have Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Experience in user research or service design, even in non-specialist roles. Strong storytelling skills with an ability to present complex information clearly. Familiarity with creating user journey maps or E2E diagrams is a plus. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Position: ServiceNow Architect - Telecom Domain Mode: Contract or 1 Year FTE at 90k /Annum Location & Travel: London, (Hybrid 3 Days at client office) Our client, who deliver the connectivity, security and expertise that powers modern British life. They are the digital backbone who support the systems, services and institutions the nation relies on every day with trusted networks that millions of people depend on are urgently seeking a ServiceNow Architect with proven experience within the Telecom Domain. Key Responsibilities Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps , and custom applications. Ensure platform scalability, security, performance, and integrations with other enterprise systems. Provide technical leadership in solution design workshops, architecture reviews, and governance boards. Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives. Mentor and guide ServiceNow developers and administrators on technical best practices. Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements. Ensure compliance with enterprise architecture, security, and regulatory requirements. Required Qualifications Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.). Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model. Knowledge of ITIL/ITSM processes and best practices. Experience designing and implementing CMDB and Discovery. Excellent problem-solving, communication, and stakeholder management skills. Telecom domain Experience is MUST Preferred Qualifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist (CIS) in multiple modules. ServiceNow Certified Application Developer (CAD). ServiceNow Certified Technical Architect (CTA) or progress toward certification. Experience with Agile/Scrum delivery methodologies. Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role GlobalData is seeking a Director of Commercial Transformation to serve as a strategic transformation partner to the Executive team, driving measurable improvements in commercial execution and operational discipline across the organization. This is an execution-focused strategic role not pure consulting. The successful candidate will drive measurable business outcomes You'll work directly with Sales, Product, Consulting, Revenue Operations, and Executive leadership to transform how GlobalData brings products to market, convert opportunities, scale revenue, and execute strategic initiatives with disciplined operational governance. What you ll be doing Governance, and Strategy Execution (40%) Build robust governance structures and drive operational discipline across commercial and strategic initiatives: Design executive-level governance framework with clear decision gates, accountability, and escalation paths Structure and lead workshops with leadership teams to co-build business unit and divisional strategies through Implement KPI dashboards and performance reporting aligned to help manage business performance Oversee strategic initiative execution from planning through completion with measurable outcome tracking Prepare executive materials, board updates, strategic plans, and business performance reviews Commercial Excellence (30%) Work with Sales, Consulting, and Product leadership to design and implement sales enablement plan, incentive model for sales / analyst / consultant, pipeline management best practices Help solve misalignment in incentives between Sales / Consulting / Analysts while honoring the budget constraints Identify and bridge gaps in sales enablement and pipeline management practices Proactively identify gaps in GTM model and help build plans to address these Product Portfolio Simplification & GTM Packaging (20%) Lead initiatives to simplify and rationalize the product portfolio, improve packaging, and enhance pricing models: Co-design simplified product packaging and messaging that resonates with sales/customers and improves GTM clarity Improve sales confidence and understanding of solutions through enablement, messaging, and cross-sell playbooks for Division Market Mapping & Buy/Build Strategy (10%) Develop vertical market maps and support M&A diligence to identify organic and inorganic growth opportunities: Build detailed market maps for key verticals identifying market size, competitive landscape, and positioning opportunities Support commercial diligence for acquisition targets: market attractiveness, competitive fit, GTM maturity, and integration value Assess product market fit and define commercialization strategies for new and existing offerings Partner with Product and Commercial leaders to prioritize organic growth opportunities aligned to market demand What success looks like Improved products/services attach rate on accounts Improved Sales knowledge as reflected in testing and client call quality Improved perception of incentive alignment as reflected in surveys Complete 2-3 structured leadership workshops to co-create strategy, achieving consensus on priorities and action plan Market map and the M&A target list for 1-2 business verticals Achieve 90%+ on-time and on-quality delivery of strategic initiatives tracked through governance dashboard Improve executive visibility into business performance through KPI reporting What we re looking for Experience Required 8+ years in GTM transformation, sales strategy, or commercial transformation consulting Prior experience at commercial transformation / strategy consulting firms (ZS, Simon-Kucher, Alexander Group, AT Kearney, A&M, FTI, L.E.K., OW, MBB, Big-4) strongly preferred Proven track record working directly with C-suite and sales leadership on transformation initiatives Deep expertise in B2B commercial models, preferably SAAS Hands-on experience designing and implementing sales governance, KPIs, and performance dashboards Core Skills & Attributes Ability to balance strategic thinking with detailed execution and operational discipline Strong commercial judgment with deep understanding of sales dynamics, GTM strategy, and product commercialization Expert-level analytical skill with ability to build model and deliver Executive and board-ready decks Exceptional communication and executive presence; comfortable presenting to boards and senior stakeholders Strong facilitation and consensus-building skills for cross-functional strategy workshops Collaborative leadership style with ability to influence across functions and challenge constructively Comfortable working in ambiguous, fast-paced environments with multiple competing priorities In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Marketing Analyst - Marketing Intelligence, Customer Insights & Campaign Performance East Midlands Office-Based Commutable from Northampton, Milton Keynes, Rugby, Leicester, Kettering, Wellingborough, Bedford, Market Harborough, Daventry, Towcester, Corby and surrounding areas Competitive Salary + Bonus + Benefits Turn Data Into Decisions. Turn Insights Into Growth. Do you enjoy uncovering patterns that others miss? Can you take large volumes of marketing, customer and campaign data and transform it into actionable recommendations that improve performance, increase conversion rates and drive commercial growth? Are you naturally curious, analytical and motivated by solving business problems through data? If so, this could be the opportunity you have been looking for. An ambitious and rapidly growing B2B organisation is seeking an experienced Marketing Analyst to play a pivotal role in shaping marketing strategy, campaign effectiveness and customer targeting. This is far more than a reporting role. We are looking for someone who can challenge assumptions, identify opportunities, build customer insight and provide the intelligence that helps marketing teams make better decisions and deliver stronger commercial outcomes. The Opportunity Reporting to the Head of Marketing, you will become the analytical engine behind marketing performance and customer insight. You will work across campaign analysis, customer segmentation, market research, competitor intelligence and customer profiling, helping the business understand what is working, why it is working and where future opportunities exist. Your recommendations will directly influence campaign planning, audience targeting, customer engagement and revenue generation. You will collaborate closely with marketing, sales, technology and senior leadership teams, providing data-driven insight that supports smarter decision-making throughout the business. Key Responsibilities Marketing Performance & Campaign Analysis Analyse campaign performance across email, social media, direct marketing and advertising channels. Build meaningful reporting frameworks and performance dashboards. Measure campaign effectiveness and ROI. Identify trends, opportunities and areas for optimisation. Deliver actionable recommendations that improve marketing performance. Customer Segmentation & Targeting Create customer segments based on behaviours, trends and buying patterns. Support highly targeted marketing campaigns through audience profiling. Produce campaign lists and audience recommendations. Improve customer targeting and personalisation strategies. Work closely with CRM and technology teams to enhance segmentation capabilities. Customer Insight & Market Intelligence Build customer profiles and buyer personas. Analyse customer behaviour and market trends. Conduct competitor analysis and market research. Identify opportunities to improve messaging, targeting and campaign effectiveness. Support strategic marketing decision-making through insight and intelligence. Analytics & Continuous Improvement Develop systematic reporting rather than one-off analysis. Champion a test-and-learn culture across marketing activities. Investigate performance issues and identify root causes. Support continuous improvement initiatives through data-led recommendations. Drive a culture of evidence-based decision-making. About You You will be a commercially minded analyst who enjoys combining data, insight and problem-solving to improve business performance. You will bring: Proven experience within a marketing analytics, marketing insight, CRM analytics or commercial analytics role. Strong Excel and data analysis skills. Experience using CRM and analytics platforms. The ability to interpret complex data and identify meaningful trends. Experience measuring marketing campaign performance and ROI. Strong customer segmentation and profiling capability. Experience producing recommendations, not simply reporting data. Excellent communication and stakeholder management skills. A naturally curious and investigative mindset. Experience with CRM systems such as Zoho, Salesforce, HubSpot, Microsoft Dynamics or similar would be advantageous. The Person We Are Looking For The successful candidate will be: Analytical and commercially aware. Naturally curious and investigative. Comfortable challenging assumptions with evidence. A proactive problem solver. Highly organised and detail focused. Confident communicating insights to stakeholders at all levels. Motivated by improving performance and delivering measurable business results. What's on Offer? Competitive salary and performance-related bonus. Opportunity to influence business-critical marketing decisions. Significant exposure to senior stakeholders. Ownership of marketing insight, segmentation and analytics. Opportunity to shape future marketing strategy. Supportive and collaborative working environment. Long-term career development opportunities. This opportunity would suit candidates currently working as a Marketing Analyst, Marketing Insights Analyst, CRM Analyst, Customer Insights Analyst, Commercial Analyst, Marketing Intelligence Analyst, Campaign Analyst, Data Analyst, Customer Analytics Analyst or Marketing Performance Analyst. If you enjoy turning data into commercial insight and helping businesses make smarter decisions through analytics, we would be delighted to hear from you.

Senior Business Analyst - Broadcast TV Advertising Adtech/Adsales/Airtime Sales Inside IR35 Rate to Umbrella (Apply online only)pd Hybrid Working - Location - Typically at least 1 dpw West London 6 months initially Looking for a Senior Business Analyst with solid commercial TV Broadcast industry experience, with some experience in Broadcasting TV/Vod Advertising such as Adtech/Adsales/Airtime Sales/Avod etc. Specific experience around Ad inventory planning and forecasting, Ad slotting / optimisation, Ad creative and compliance management would be preferred. Working closely with the business and product team that define outcomes this role will focus on analysis to interpret that and produce the user stories for engineering/development. Looking for a self-starter with 6+ years similar Business Analysis experience gained within the Media/Broadcast Adsales sector and someone available on short notice, ideally within 2 weeks. You will play a key role in delivering transformational commercial strategy by analysing and specifying the business needs of the future. Working alongside our Product, Design, Engineering, QA, Delivery and Change teams and business colleagues, you'll apply your natural curiosity, critical thinking and BA best practices to: Understand and document how our advertising business works today and what it will look like in future, from people and process to technology and data Elicit and specify business needs and success criteria and produce the User Stories for Engineering/Software Development/Vendors Collaborate with internal teams and vendors to design, evaluate and deliver software solutions that meet these needs Facilitate the successful implementation, adoption and continuous improvement of solutions Required Skills/Experience 6+ years experience in a business analysis/Snr BA role Business Analyst with solid commercial TV experience/Broadcast sector experience, involving advertising. Knowledge of the TV advertising sector and technologies such as Adtech/Adsales/Airtime Sales / Programmatic Advertising Specific BA experience around Ad inventory planning and forecasting, Ad slotting / optimisation, Ad creative and compliance management preferred Strong business, systems and data analysis skills with strong experience writing User Stories Demonstrable experience applying BA techniques to broad, complex projects / products Familiar with agile principles and practices, experience working in cross-functional product development teams Curious and proactive - comfortable leading analysis efforts and working independently High attention to detail - ensure accuracy and thoroughness of deliverables Excellent interpersonal skills - can effectively frame and communicate opportunities / problems and respectfully challenge prevailing assumptions Business process modelling - can map complex processes at different levels of abstraction Domain modelling - can identify and model key concepts, entities and their relationships Systems analysis - can review and document functions, rules, data and integration's Requirements engineering - can elicit, analyse, define, validate and prioritise business requirements, logic, rules and constraints Benefits analysis & realisation - can help quantify business benefits and validate expected outcomes were achieved Vendor evaluation - can help assess vendor's capabilities and identify gaps Software development - can help design and implement valuable software solutions aligned to organisation goals and product vision Everybody is welcome Diversity and Inclusion Statement. PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you."

Salesforce Analyst/Administrator Location: Lutterworth, UK Working Pattern: Hybrid (Minimum 2 days per week in the office, with flexibility for remote working) Are you an experienced Salesforce professional looking for an opportunity to take ownership of a critical CRM platform and influence business-wide digital transformation? Working across the business, you will be responsible for ensuring the Salesforce platform remains robust, secure, and optimised to support both current operations and future growth. The Role As Salesforce Analyst & Administrator, you will act as the subject matter expert for the Salesforce ecosystem, driving continuous improvement, enhancing automation, and ensuring best practices are embedded across the platform. You will collaborate with stakeholders at all levels to understand business requirements, translate them into technical solutions, and maintain a high-performing Salesforce environment. Key Responsibilities Design, implement and maintain Salesforce data models, security models and platform architecture Define requirements and integration strategies for new features and business initiatives Lead Salesforce development activities using best practices across Apex, Lightning Components and automation frameworks Establish and manage governance, change control and release management processes Work closely with senior stakeholders, translating technical concepts into clear business language Maintain detailed documentation covering system design, integrations and data flows Manage user accounts, permissions, roles and profiles Configure Salesforce objects, fields, page layouts and workflows to align with business processes Develop and enhance automation using tools such as Flow Builder Manage platform security, sharing rules, data imports and data quality initiatives Create insightful reports and dashboards to support business decision-making Provide user support, troubleshooting and training across the organisation Manage and prioritise a backlog of enhancement requests and system improvements Coordinate Salesforce releases, audits and ongoing maintenance activities Ensure systems remain compliant with ISO and Quality Management System requirements About You To be successful in this role, you will bring a strong blend of technical Salesforce knowledge, business analysis capability and stakeholder engagement experience. Essential Skills & Experience Minimum 5 years' experience in Salesforce Administration and/or Salesforce Analyst positions Salesforce certifications such as: Salesforce Administrator Salesforce Certified System Architect Salesforce Certified Application Architect Salesforce Certified Technical Architect (CTA) Proven experience with CRM workflows, data modelling, data migration and API integrations Strong understanding of automation logic and Salesforce best practices Experience translating business requirements into technical solutions Demonstrated ability to identify and implement continuous improvement opportunities Excellent troubleshooting, communication and documentation skills Core Competencies Strong planning and organisational ability Excellent deadline and pressure management Analytical thinking and creative problem-solving Customer-focused communication skills Relationship building, mentoring and collaboration Ability to provide technical leadership and influence Salesforce strategy Desirable Degree in Computer Science, Engineering or a related discipline, or equivalent practical experience What's on Offer? Hybrid working with flexibility Opportunity to take ownership of a business-critical Salesforce platform Exposure to strategic projects and senior stakeholders A collaborative environment where your expertise will directly influence business success Ongoing professional development and certification support If you're a Salesforce expert who enjoys combining technical excellence with business impact, please apply today!

Nottingham Shape Commercial Costings in a Fast-Growing Chilled Food Business This is a brilliant opportunity for an experienced finance professional to join The Compleat Food Group as Costings Finance Manager on a 10-12 month fixed-term contract. Based in Nottingham, this is a high-impact role at the heart of a fast-moving, ambitious business where your expertise will directly influence commercial decision-making, product launches and profitability across multiple sites. And because we're growing at pace, this role could open the door to further opportunities within the wider group.In this role, you'll lead and develop a talented costings team, ensuring accurate, timely NPD and EPD costings are delivered to stakeholders across the business. You'll also play a key role in shaping the future direction of the function - driving continuous improvement, leading project meetings and making sure the costings strategy supports wider commercial and operational goals. Who We Are: The Compleat Food Group is one of the UK's fastest-growing chilled food manufacturers, having more than doubled in size over the past five years. We're proud to supply both retail and foodservice customers, driven by a passion for quality, innovation and continuous improvement. It's an exciting time to join a business with real momentum, strong ambition and the scale to offer meaningful career opportunities. Working Hours: The working hours are Monday to Thursday 08:30am - 5pm, and 8.30am - 4pm on FridaysWe also offer Hybrid working (3 office/2 home) What you'll be doing Lead and prioritise day-to-day costing activity across 15 manufacturing sites in a fast-paced, highly commercial environment Review and approve costings ahead of commercial sign-off, ensuring accuracy across selling prices, COGS, margin, promotional funding and volumes Challenge and influence inputs from operations, commercial, NPD and other stakeholders to deliver robust, competitive costings Lead, coach and develop a team of three finance analysts, creating a high-performing and collaborative team culture Drive long-term improvements within the costings function, aligning team priorities with wider business objectives Build strong cross-functional relationships across operations, NPD, procurement and commercial teams Stay close to site developments, including new lines, processes and evolving ways of working Maintain a strong understanding of our product portfolio, brands and new launches Keep a close eye on the wider market, including inflationary pressures, customer trends and external commercial drivers Support customer-specific trackers and requests, helping turn financial data into clear, customer-friendly insight Take ownership of more complex costings, including capex projects, site transfers, new product activity and innovative commercial opportunities Champion continuous improvement by leading bi-weekly project meetings and driving better ways of working What we're looking for You'll be confident working in a fast-paced, growing business where priorities can shift quickly Previous team leadership or people management experience is essential You're comfortable managing stakeholder expectations and building credibility across functions You're able to explain financial information clearly to non-finance audiences You enjoy improving processes and are always looking for smarter, better ways of working Experience within food manufacturing would be an advantage CIMA or ACCA qualified / finalist Why Join Us? At The Compleat Food Group, our people are at the centre of everything we do. When you join us, you'll be part of an ambitious, supportive business that is growing quickly and investing in its people. Alongside a rewarding role with real visibility and impact, you'll also have access to a wide range of benefits designed to support your wellbeing, lifestyle and long-term career development. Here's a list of some available: Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension 33 days' annual leave (including bank holidays) with the option to purchase extra at certain times of the year Access to enhanced retail discounts online and in-store 24/7 access to GroceryAid for free financial, emotional, and practical support Physical Wellbeing Hub - free on-demand exercise programmes, online classes and multiple gym discounts Free diet & nutrition advice with access to thousands of meal plans and healthy recipes Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Industry leading company Mentoring Scheme to add depth and really support your career journey 2 paid volunteering days per year to give back to causes that matter to you Employee networks & support groups - including LGBTQIA+, Health and Wellbeing, Neuro Diversity and many more New baby gift for new parents At The Compleat Food Group, we're committed to creating an inclusive, respectful workplace where everyone feels valued, supported and able to thrive. We believe diverse perspectives make us stronger, and we welcome talent from all backgrounds. Our commitment to Fairness, Equity, Inclusivity and Respect is central to how we work, and we'll provide the support you need to succeed. If you have any questions about accessibility or support during the application process, we'll be happy to help. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.REF-

A leading international bank is seeking an AVP to join its Corporate Research function, supporting on their Consumer & Retail sector coverage with a focus on macro, credit, and industry insights. The role combines thematic research, transaction support, and credit monitoring to influence both origination and risk decisions across EMEA. Client Details Our client is a global banking group with a strong presence across EMEA, offering a full range of corporate finance, investment banking, and capital markets solutions. Its Corporate Research function acts as an independent centre of excellence, delivering strategic industry insights to support business growth and protect the balance sheet. The London-based team is part of a global network spanning EMEA, working closely with front office, credit, and senior stakeholders to inform decision-making across sectors and geographies. Description A brief overview of the role: Support the production of industry and thematic research to inform business strategy and client engagement Analyse macroeconomic and sector trends, translating insights into actionable recommendations Contribute to transaction support through risk/return analysis and credit-focused assessments Assist in identifying new business opportunities, including potential clients and financing activity Produce regular short-form "flash" updates and longer-term thematic reports Monitor sector developments and contribute to credit reviews and portfolio risk oversight Build financial and statistical models to support analysis and decision-making Engage with internal stakeholders across front office, credit, and international teams Support senior analysts in meetings with corporates, advisors, and external market participants Contribute to the adoption of new tools and data sources (e.g. AI, alternative data) to enhance insight generation Profile 2-5 years' experience in research, credit analysis, consulting, or a related field Strong understanding of financial statement analysis, credit frameworks, and corporate finance A European language is highly advantageous Demonstrated ability to analyse macro and industry trends and link them to business implications Experience producing written research or insights (e.g. sector reports, market commentary) Awareness of sector dynamics ( consumer/retail exposure beneficial) Excellent analytical and problem-solving skills, with strong attention to detail Proactive mindset with the ability to manage multiple priorities and deadlines Strong communication skills and ability to engage with senior stakeholders Job Offer Competitive base salary with performance-related bonus Opportunity to influence strategy, transactions, and credit decisions Exposure to senior stakeholders, including clients and internal leadership Structured development within a global research platform Broad sector exposure with scope to expand coverage over time Collaborative, international working environment with strong career progression opportunities

Commercial Strategy Analyst East Midlands Permanent On site 60,000 to 80,000 depending on experience, plus uncapped bonus A successful and growing UK finance business is looking for a Commercial Strategy Analyst to turn data into commercial decisions and help shape the direction of the business. This is a high visibility role with a direct line to senior leadership and real influence over commercial strategy. This is not a reporting role. It sits at the centre of commercial activity and acts as a strategic advisor to the business. You will get underneath the numbers, understand what is driving performance, and translate that into clear, practical recommendations that change what the business does. The value is not in producing data, it is in the insight, the ideas and the influence you bring. What you will do Analyse commercial performance across sales, lending activity, customer acquisition, conversion, pricing and revenue. Build and design your own reports, dashboards and models, and work with large and imperfect datasets to get to the answer. Identify commercial opportunities, pinpoint where value is being lost, and recommend where the business should focus next. Present options and insight to senior stakeholders and the board, and make the case for a clear direction. Support forecasting, planning, commercial modelling, competitor research and market analysis. Challenge assumptions and bring new commercial ideas, not just numbers. What you will bring Strong analytical ability, including hands on data manipulation and the technical skill to build reports and dashboards yourself, using tools such as advanced Excel and Power BI. The commercial sharpness to interpret data, turn it into decisions, and the confidence to influence senior people. Experience as a commercial analyst, business analyst, insight analyst or strategy analyst, or in a similar role. The rare blend of deep analytical skill and genuine commercial instinct. Experience in financial services, lending, banking or fintech is an advantage and helps you add value quickly. Excellent communication, with the ability to make complex information clear to technical and non technical audiences. If you are an analyst who is genuinely commercial, and you want your work to shape decisions rather than sit in a report, apply now in confidence to find out more.

Consultant - Technology Strategy Aerospace / Automotive / General Engineering Competitive Salary Plus Benefits Fully Remote Working As a Consultant Technology Strategy , you will lead complex consulting engagements, working closely with clients across the aerospace, defence, space and advanced manufacturing sectors to solve high-value strategic and technical challenges. This is a highly visible, client-facing position where market research and analysis, technology strategy, and strategic planning combine with practical delivery to help organisations improve competitiveness, accelerate innovation, and optimise the way they design, develop and manufacture products, components and systems. Working with senior client stakeholders, you will advise on technology roadmaps, manufacturing strategy, capability assessments, supply chain optimisation, investment decisions, and technical due diligence. Your recommendations will enable clients to maximise performance, reduce waste, improve efficiency, and successfully commercialise new technologies. As a Consultant - Technology Strategy you will: Lead as Project Lead or Deputy Project Manager on strategic consulting engagements, owning delivery for time, cost, quality, and client value as part of the Consultant-Technology Strategy team. Run complex workstreams across technology strategy, capability and manufacturing assessments, market and supply chain analysis, and product development support within Consultant-Technology Strategy. Act as the day-to-day client interface for assigned accounts, building trust, driving excellence, and supporting future wins as a Consultant-Technology Strategy professional. Develop and quality-assure analytical assets, including frameworks for TRL/MRL evaluation and technical due diligence processes. Support practice capability build-out by creating repeatable tools, structuring high-quality databases, and contributing to thought leadership. Supervise and develop Senior Analysts and Analysts, and coordinate Associate Consulting Partners on defined work packages in this Consultant-Technology Strategy role. As a Consultant - Technology Strategy you will have: A Master's degree or higher in Engineering, Technology, or a relevant discipline, aligned with Consultant-Technology Strategy. 5 to 8 years of experience in consulting, strategy, engineering, or advanced R&D, ideally across mobility, aerospace, automotive, or government sectors. Proven ability to lead multi-disciplinary workstreams and guide junior colleagues, bringing clarity and structure as a Consultant-Technology Strategy leader. Strong understanding of technology development lifecycles (including TRL/MRL), manufacturing and industrialisation environments, and competitiveness analysis. High proficiency in Excel, PowerPoint, Word, and Microsoft Project, with excellent analytical structuring skills. This Consultant-Technology Strategy role directly supports the company's growth by strengthening consulting delivery, enhancing project-level client outcomes, and building scalable capabilities that enable longer-term partnerships and business development. Location: The role is based in the UK being fully remote, supporting consulting engagements across multiple client projects. Interested?: If you're excited by the blend of strategic consulting, technical leadership, and team development offered through this Consultant-Technology Strategy position, apply now to take the next step. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Position Summary The CMDB Analyst is responsible for the design, governance, accuracy, and continuous improvement of Claranet s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works across technical, service management, and governance teams to ensure the CMDB provides a trusted source of truth for service delivery, incident management, change management, and regulatory assurance. Role Mission Claranet s strategy is to build long-term, trusted relationships with customers by delivering secure, resilient, and well governed managed services. The CMDB Analyst underpins this mission by ensuring asset data is reliable, integrated, and defensible, supporting effective service management and regulatory compliance. Objectives & Key Results Establish and maintain a high-quality, authoritative CMDB Improve service stability, change success rates, and incident resolution through accurate asset configuration data Support operational resilience, dependency mapping, and risk management Maintain continuous audit readiness and regulatory assurance Essential Roles & Responsibilities Own and govern the CMDB framework, policies, and operating models, ensuring configuration data is accurate, complete, and audit-ready across all platforms and services Oversee integration of the CMDB with ITSM, monitoring, discovery, asset, and automation tools (e.g., ServiceNow), and ensure automated discovery and reconciliation processes are effective Support incident, change, problem, and service level management by providing reliable configuration data and supporting root cause analysis, impact assessment, and rapid resolution Drive continual improvement of CMDB processes, data quality, and reporting, identifying and implementing enhancements to tooling, workflows, and data validation mechanisms Maintain detailed records of configuration activity and collaborate with technical, service, and customer teams to ensure right-first-time data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements (e.g., DORA, ISO 27001/20000, FCA, PRA), and audit readiness by maintaining robust controls and evidence Lead stakeholder engagement, including regular forums, workshops, and feedback sessions with technical, service, and executive stakeholders, providing guidance and challenging teams to improve configuration discipline Identify and deliver opportunities to enhance customer experience and service quality through improved technical data, proactive issue resolution, and support for new or enhanced products and services Behavioural Competencies Organisational & Behavioural Fit Strong sense of ownership and accountability, taking responsibility for CMDB accuracy, quality, and outcomes across teams and suppliers Detail oriented and methodical, with a structured approach to data quality, documentation, and governance Calm and professional under pressure, particularly during audits, incidents, or service issues Effective stakeholder engagement, able to communicate clearly with technical teams and senior stakeholders Continuous improvement mindset, proactively identifying opportunities to improve processes, tooling, and ways of working Critical Competencies Technical Fit Essential Proven experience managing or governing a CMDB in a complex IT, managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms (preferably ServiceNow) Broad technical understanding, including networking, cloud platforms, firewalls, VPN, telephony (traditional and VoIP), Office365, DNS, hosting, and security services Excellent analytical, documentation, and stakeholder engagement skills, with proven ability to communicate effectively with both technical teams and senior management Experience supporting regulated or financial services customers, with a strong understanding of regulatory and audit requirements ITIL v4 certification and ability to produce high-quality, audit-ready documentation Flexible, detail-oriented, and able to work under pressure, managing multiple priorities and resolving issues efficiently; willingness to travel to different sites as needed

Job Title : Senior Pricing Analyst Target Start Date: ASAP Contract Type: Permanent, Part Time, Full Time, Job Share option available Salary Range: £40,000 - £50,000 Location: Hybrid, Eastleigh / London, once a month Closing Date for applications: Thursday 18th June Senior Pricing Analyst: As a Senior Pricing Analyst at Ageas, you'll play a pivotal role in shaping pricing strategy through advanced analytics and actuarial insight. Your work won't just sit in reports - it will directly influence pricing decisions that drive growth, profitability and customer outcomes. From improving conversion and retention to achieving target loss ratios, your insight will have a visible and immediate impact on the success of the business. Main Responsibilities as Senior Pricing Analyst: Design, develop and enhance predictive and machine learning models to inform pricing strategy. Extract, manipulate and analyse large datasets to support modelling, pricing and performance monitoring. Build and maintain robust pricing models, supporting their deployment into live environments. Deliver high-quality pricing analysis, presenting clear, actionable recommendations to senior stakeholders. Support and oversee rate releases, ensuring accuracy and effectiveness in live pricing environments. Combine MI, modelling outputs, and commercial targets to develop a balanced view of pricing performance. Take ownership across the end-to-end price control cycle, from development to implementation. Collaborate across teams to ensure pricing decisions are aligned, well-documented and effectively delivered. Stay ahead of market trends and competitor activity, identifying risks and opportunities. Skills and experience you need as Senior Pricing Analyst: 2-3 years experience in pricing. Knowledge of insurance products and distribution channels (e.g. direct, intermediary, aggregators), ideally in household. Proven ability to explore, validate, and analyse large datasets to generate insight. Strong programming skills (e.g. SAS, R, Python) and experience with statistical or actuarial tools. Experience using Emblem and Radar (or similar pricing software). Understanding of predictive modelling techniques such as GLMs, GBMs, Random Forests or Neural Networks. A highly analytical mindset with strong attention to detail and a passion for problem-solving. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone . We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. Most roles across Ageas allow a propo

Senior Pricing & Commercial Analyst We are recruiting for a highly analytical and commercially astute Pricing & Commercial Analyst to take ownership of pricing strategy, commercial analysis, and data-driven decision making across a large and complex product portfolio. This is an excellent opportunity for a pricing professional with advanced Excel and reporting capabilities who enjoys working independently with large data sets, identifying opportunities for improvement, and implementing commercial process enhancements that drive profitability and operational efficiency. Whilst exposure to automotive aftermarket, heavy-duty vehicle, bus, engineering, manufacturing, or other technical B2B sectors would be advantageous, the key requirement is a candidate with exceptional analytical and systems skills who can confidently gather, manipulate, analyse, and present complex commercial data to support strategic business decisions. Northampton Hybrid Working Basic Salary Circa 55,000 + Bonus + 25 Days Holiday + Bank Holidays (32 Days Total) + Pension + Career Progression The Role Working closely with Sales, Purchasing, Operations, and suppliers, you will lead pricing activities across thousands of SKUs, ensuring pricing accuracy, margin optimisation, commercial competitiveness, and robust reporting. Essential Experience Experience within a Pricing Analyst, Commercial Analyst, Pricing Manager, Commercial Manager, Revenue Management, Category Analyst, or similar role. Advanced Microsoft Excel skills including complex formulas, lookups, pivot tables, data modelling, and reporting. Proven ability to independently gather, cleanse, manipulate, analyse, and present large data sets. Strong reporting and business intelligence capability. Experience working with ERP, MRP, PIM, or business management systems such as SAP, Sage, Dynamics, or similar. Manage pricing, commercial analysis, or reporting activities across large SKU portfolios. This position would suit a commercially minded pricing specialist who enjoys turning data into actionable business insight and has the confidence to challenge, improve, and influence commercial decision making through robust analysis and reporting. To register your interest , please contact Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd, on (phone number removed) or email your CV JOB REF: 4321RCA - Pricing & Commercial Analyst Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

The Project coordinator will play a vital role in supporting consultancy, strategy, and change initiatives within the leisure, travel, and tourism industry. Based in Ashford, this temporary position requires an organised and detail-oriented professional to ensure smooth project operations. Client Details This opportunity is with a well-established organisation in the transport industry. Operating as a well known business, they are committed to delivering exceptional services and innovative solutions within their sector. Description Support a portfolio of business transformation projects. Coordinate project meetings, workshops, and stakeholder updates. Maintain project documentation, action trackers, and RAID logs. Prepare weekly project reports, dashboards, and governance packs. Track project milestones and ensure deliverables remain on schedule. Work closely with Project Managers and key business stakeholders. Utilise Microsoft Excel, PowerPoint, and Word to produce project insights and reports Profile A successful Project coordinator should have: Previous experience as a Project Coordinator, Project Administrator,PMO Analyst, or similar project support role. Proven ability to manage project documentation, action trackers, RAID logs, and governance records. Strong experience producing meeting minutes, coordinating stakeholders, and tracking actions to completion. Advanced working knowledge of Microsoft Excel, PowerPoint, and Word, including reporting and dashboard creation. Ability to support multiple projects simultaneously while maintaining high levels of organisation and accuracy Job Offer A competitive daily rate Temporary contract with opportunities to contribute to meaningful projects. Work within a respected organisation in the transport industry. Potential for professional growth and skill development. Convenient location in Ashford with access to local amenities. If you are an experienced and motivated Project Coordinator looking for a temporary role in Dover, we encourage you to apply today!

Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.

Our client, a national logistics company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, you ll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution of incidents and requests, while maintaining a customer-first approach. You ll also play a key role in shaping support strategy, implementing best practices, and mentoring a talented team of analysts. Duties to include: Leading, supporting, and motivating the service desk team to deliver excellent client service. Being line manager to service desk analysts Providing guidance on escalated issues and managing client concerns effectively. Overseeing the allocation, monitoring and closure of support tickets. Ensuring SLAs and KPIs are met and reporting performance to senior leadership. Analysing service desk data to identify trends and drive improvement. Ensuring customer satisfaction. Ensuring that required training, development, and certification within the team is delivered. Maintaining a positive team culture that balances performance, collaboration, and growth. Supporting the wider business in developing and expanding service offerings. Developing/maintaining processes in line with ITIL and ISO requirements, and ensuring compliance As a successful candidate, key skills and preferred experience : Previous experience managing or leading a service desk or IT support team. Experience of service ticketing systems - Freshdesk would be beneficial. Excellent communication skills, both verbal and written. Ability to manage client escalations professionally and calmly. Background in implementing service improvements and best practice. Experience of monitoring and reporting on SLAs and KPIs. Strong organisational skills with attention to detail. Able to balance leadership responsibilities with occasional hands-on support. Problem-solving mindset with a focus on outcomes. This is a great opportunity to work for a dynamic and rapidly expanding company that encourages growth and career progression. In return the company offers an excellent remuneration package plus bonuses, up to 25 days holiday.

ServiceNow Product Owner Hertfordshire Hybrid 70,000 Overview: We are seeking an experienced and driven ServiceNow Product Owner to take ownership of our client's ServiceNow platform, shaping its vision, strategy, and ongoing development to support a growing and dynamic business environment. Working closely with business stakeholders, ICT teams, and senior leadership, you will act as the bridge between technical teams and the wider organisation, ensuring the ServiceNow platform delivers maximum value, drives operational efficiency, and supports long-term business objectives. Role & Responsibilities: Product Vision & Strategy: Define and communicate the ServiceNow product vision and roadmap, ensuring alignment with business priorities and organisational goals. Stakeholder Management: Collaborate with senior business stakeholders, ICT teams, and external partners to gather requirements, manage expectations, and prioritise platform enhancements. Backlog Management: Create, maintain, and prioritise the product backlog, ensuring development efforts focus on delivering the highest business value. User Stories & Requirements: Develop detailed user stories, acceptance criteria, and functional requirements to guide development teams and ensure quality delivery. Project Delivery: Oversee the full product lifecycle, from concept through to deployment, ensuring projects are delivered on time, within scope, and within budget. Continuous Improvement: Monitor platform performance, identify opportunities for enhancement, and implement improvements that increase efficiency and user satisfaction. Essential Skills & Experience: Proven experience as a ServiceNow Product Owner, ServiceNow Business Analyst, or similar ServiceNow leadership role. Strong understanding of ServiceNow platform capabilities and best practices. Experience managing product backlogs and prioritising requirements in an Agile environment. Excellent stakeholder management and communication skills, with the ability to engage at all levels of the organisation. Strong analytical and problem-solving abilities with a focus on delivering business value. Experience writing user stories and defining acceptance criteria. Package & Benefits: 70,000 Base Salary Hybrid working model ServiceNow Product Owner Hertfordshire Hybrid 70,000