79 jobs found

We are excited to be hiring for a Product Manager - North America. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our North America portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing North America products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across North America. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)

We are excited to be hiring for a Product Manager - SouthEast Asia. This is a great opportunity for a commercially savvy and creative product professional to take ownership of our Southeast Asia portfolio - from product design and contracting through to pricing, supplier management, and bringing new tour ideas to life. The Job: Lead all aspects of the product range across all markets, including contracting, operations, logistics, training, and regional development. Create and deliver detailed itineraries and tour information, setting clear customer expectations. Collaborate with stakeholders to tailor programs for diverse markets, including our core markets in Australia, New Zealand & the United Kingdom. Secure competitive rates and unique offerings with suppliers, maintaining service agreements. Regularly evaluate product performance, proposing strategies to increase market share and maximise tour margins. Manage tour capacity to meet demand levels, while achieving trip-fill targets. Forge exclusive partnerships to boost destination growth. Cultivate a respected and innovative product range, targeting specific market needs. Handle all budgeting, costing, and financial management for destination tours. Research and develop new marketable ideas. Leverage feedback to improve and innovate product offerings. Stay ahead of industry trends to inform strategic planning. Evaluate sales against targets to gauge product success. Ensure competitive pricing while maximising profit margins. Skills required: Demonstrated success in managing SouthEast Asia products, ideally within the group touring sector. Strong track record of building and maintaining effective relationships with Destination Management Companies (DMCs) across Southeast Asia. Highly skilled in Microsoft Suite - Excel, Word and PowerPoint. Commercially astute, with the ability to analyse data to make substantiated recommendations to improve commercial performance. Co-ordinate and deliver operational functions. Customer service and quality focused. Experience in copywriting, proofing and image selection. Ability to design and deliver creative and differentiated new product. Clear and effective communicator both written and verbal. Must have a high level of attention to detail. Proven effectiveness in time management skills and working to structured deadlines. Team player and ability to work autonomously. In-depth understanding and commitment to product differentiation and market impact. Able to work under pressure, in the dynamic environment that is travel. Willingness to take ownership of all challenges in the product area with focus on the outcome. Driven to test, learn and find best practice. The Package: Salary Circa 45,000 - 50,000 + 20% Bonus London based (one day in office per week) Participation in the company's annual bonus schemes. Annual opportunities to experience our products and destinations firsthand. Interested: If you are interested in the above vacancy please click to 'APPLY' or email your cv to (url removed)

Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.

Marks Consulting Partners are currently looking for a Service Development Manager to work with one of our Housing Association clients in London. What the Job Will be doing Leading the design, development and continuous improvement of housing services, ensuring they are customer-focused and aligned to strategic objectives Using data, insight and customer feedback to identify trends, drive service improvements and develop new service models Managing service development projects from concept through to implementation, testing new approaches and rolling out successful initiatives Leading on customer engagement, ensuring services are co-produced with residents and reflect their needs and experiences Managing customer insight and empowerment functions to drive organisational impact and improve service delivery Working collaboratively across teams and with external partners to develop and deliver innovative housing solutions Creating process maps, identifying service gaps and implementing improvements to enhance efficiency and customer outcomes Supporting a culture of continuous improvement, innovation and high performance across the organisation Expanding digital capabilities to improve accessibility, efficiency and customer satisfaction Supporting senior leadership in developing new service strategies and delivering key organisational priorities What You Will Need Significant experience in service development, service improvement or transformation within housing or a similar sector Strong analytical and data interpretation skills, with the ability to turn insight into actionable improvements Experience in service design, process mapping and delivering change projects Strong customer engagement experience, with the ability to gather and utilise feedback to shape services Proven track record of improving service performance and delivering measurable outcomes Experience working collaboratively across teams and with external partners Strong leadership and stakeholder management skills Understanding of housing services, customer support models and regulatory frameworks Working towards or holding a CIH Level 5 qualification (or equivalent) desirable

Job Title: Account and Business Development Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered

Job Title: Head of Events and Sponsorship Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent About the role: The Head of Events and Sponsorship leads this company's events strategy and sponsorship portfolio, overseeing flagship events, membership engagement activities and other revenue generating events. The post holder is responsible for the full events programme, including high profile conferences and dinners, as well as webinars, roundtables and bespoke sponsored activities. Key Responsibilities: Events Strategy & Leadership: Lead the planning and delivery of this company's full portfolio of flagship events of 18+ events including industry dinners, drinks reception and conferences. Development of a strategic events roadmap aligned with this company's policy priorities, member needs and external opportunities. Ensure all events meet high standards of content, production, engagement and brand visibility. Line management of two members of staff. Stakeholder management of senior internal clients, speakers, sponsors and venues. Sponsorship Management: Own this company's sponsorship strategy across conferences, webinars, roundtables and large scale events, ensuring sponsorship packages provide strong value and align with partner objectives. Cultivate relationships with prospective and existing sponsors, advising on suitable activities and building long term partnerships. Manage sponsored content opportunities such as thought leadership webinars, blogs, branding promotion and lead generation. Event Delivery & Member Engagement: Oversee end to end event production, including pre-event promotion, logistics, operations and on the day delivery. Collaborate with programme teams to shape relevant and impactful event content. Alongside the programme of flagship events, deliver networking focused events and private roundtables that support member engagement. Commercial & Operational Oversight: Propose, and gain Senior Leadership Team (SLT) agreement for, annual event and sponsorship revenue targets, monitor financial performance and manage event budgets effectively. Evaluate event performance using qualitative and quantitative metrics, ensuring continuous improvement. Report back to the SLT and Board on events performance in quarterly reports. Identify and implement process improvements, including digital transformation, to streamline and improve the end-to-end customer experience. Skills, Knowledge and Expertise: Core Competencies: Strategic thinking and planning - Ability to design and deliver an events strategy that supports organisational priorities, policy goals and member engagement. Commercial acumen - Strong ability to generate and grow revenue through sponsorship, partnerships and events activity. Event programme leadership - Ability to oversee and deliver a complex portfolio of events to a consistently high standard. Stakeholder engagement and influence - Ability to work effectively with senior stakeholders, internal teams and external partners. Leadership and team management - Ability to lead a team and create a high-performance culture around event delivery. Project and operational management - Strong organisational discipline and ability to manage complex delivery programmes. Data-driven decision making - Ability to measure performance and improve the events programme using evidence. Innovation and digital mindset - Ability to evolve events formats and improve customer experience through technology. Essential Knowledge and Experience: Proven experience leading complex event programmes, preferably in a membership body, trade association, policy institution or similar environment. Demonstrable success in developing and closing sponsorship opportunities and managing sponsor relationships. Strong project management and organisational skills, with ability to handle multiple simultaneous events. Excellent communication and stakeholder management skills. Desired Knowledge and Experience: Experience working in tech, public policy, government affairs or related sectors. Experience managing cross functional teams. Additional Information: This is a full time role based out of this company's London offices, however this company operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Event Manager, Event Organiser, Events Officer, Events Coordinator, Event Programme Manager, Public Body Events, Public Sector Event Management, Events Administrator, Marketing Manager, Sponsorship Manager, Business Development Manager, Sponsor Relationship Manager may also be considered for this role.

Job Title: Head of Fundraising & Membership Reporting to: Director of Development & External Relations Responsible for: Line-management of two staff (Development Manager and Stakeholder Relations Officer) Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK. Terms: Full-time (35 hours per week), Permanent. Requests for part-time or flexible working will be considered Salary: £46,811 - £57,416 per annum About Us The British Science Association (BSA) was founded in 1831 and is a registered charity. We are creating a future where science is more relevant, representative, and connected to society. We have ambitious goals to put people at the heart of science. About the Role The Head of Fundraising & Membership will be an experienced professional fundraiser responsible for developing and delivering a comprehensive fundraising and membership strategy to grow and diversify sustainable income for the British Science Association across its portfolio of programmes. A central part of the role will be leading development and delivery of the membership and fundraising strategy for EDIS (Equality, Diversity and Inclusion in Science and Health), a national membership coalition hosted by the British Science Association (BSA) delivered in partnership with the Francis Crick Institute and funded by the Wellcome Trust. Working closely with the Director of Development & External Relations, Chief Executive and other colleagues across the organisation, the postholder will lead fundraising and business development activity, strengthen BSA supporter engagement, and EDIS organisational member engagement, and help shape resilient income models that support the BSA's mission to ensure that all of society is included in science. Key responsibilities Develop and deliver the BSA's fundraising strategy: Develop the BSA's fundraising strategy, working with key stakeholders, and create an accompanying implementation plan, KPIs and milestones. Monitor and report on the delivery of the fundraising strategy to the Senior Management Team and Board. Work collaboratively with colleagues across the organisation to support the delivery of the fundraising strategy. Develop and grow membership of EDIS (Equality, Diversity, and Inclusion in Science and Health): Develop and deliver the EDIS membership strategy, including an implementation plan with clear KPIs and milestones Work closely with the Head of EDIS and wider EDIS team to develop a compelling and sustainable membership offer and pricing structure (from year 3 of the programme) for current and prospective organisational members . Develop and deliver a membership growth plan, and work closely with the EDIS team to oversee member communications, engagement campaigns and retention strategies. Work with the Head of EDIS and other colleagues to develop additional earned income streams that complement membership (such as sponsorship or paid-for training). Lead, support and champion the Development team: Foster a strong, collaborative team culture for the BSA Development team, reflecting the values of the BSA and of EDIS, and inspiring the team to develop and contribute to the fundraising strategy and the BSA's and EDIS' mission and vision. Work collaboratively with teams across the BSA, encouraging all teams to support the organisation's fundraising and income generation activities, as appropriate. Deputise for the Director of Development & External Relations, when needed. Lead on our fundraising activities and donor engagement: Lead and provide oversight on high-quality applications and bids to corporates, trusts and foundations, statutory sources and other funders, working closely with Development team members and other colleagues. Lead the development of high-value strategic partnerships, including multi-year and/or multi-programme partnerships, aligning funder priorities with organisational impact. Lead on the BSA's donor stewardship plans, ensuring timely and effective reporting to funders as well as a strong supporter experience. Ensure there is a comprehensive pipeline of funding bids with a clear prospecting plan for the BSA. Work closely with the Head of Education and wider team to develop and deliver fundraising approaches that complement earned income for the BSA's flagship CREST Awards programme. Work closely with the Director of Development & External Relations, CEO, Trustees and other colleagues to help build strong relationships with prospective donors and high-profile stakeholders, by providing timely briefings for donor meetings to support senior level engagement. Develop our processes and systems to allow for effective fundraising and membership: Lead on our fundraising Customer Relationship Management (CRM), ensuring that fundraising and membership relationships are captured, updated and shared in a timely and consistent way across the organisation. Develop compelling cases for support and fundraising collateral, working closely with programmes, communications, policy and other teams across the BSA. Ensure that our fundraising complies with the highest fundraising standards, as set out by the Fundraising Regulator, Chartered Institute of Fundraising, Charity Commission of England & Wales, and other relevant bodies. The successful candidate will have a proven track record in fundraising, including securing significant grants and/or contracts, managing a complex fundraising pipeline and stewarding funders during a partnership and experience in developing and implementing successful supporter/member engagement strategies. The closing date for applications is Monday 13 April at 12 noon. First round interviews are due to take place in the week commencing Monday 27 April 2026, with second round interviews taking place on Monday 11 May and Tuesday 12 May 2026. You will be informed as soon as possible after the application deadline whether you have been selected for interview. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. As part of the British Science Association's commitment to being a Disability Confident employer, all disabled applicants who meet the 'essential criteria' for this vacancy will be offered an interview under our guaranteed interview scheme. No agencies please.

About the opportunity Govt-funded Skills Bootcamp leading to a guaranteed interview with employers Turn your digital passion into a professional career, Send your CV to us, complete the fully-funded course and get a certified qualification. If you have an eye for design and a natural understanding of social media, it is time to professionalise those skills. Netcom Training's fully-funded Social Media and Web Design course provides the exact technical and strategic knowledge that modern digital employers are actively hiring for. This programme takes you beyond basic posting. You will learn the principles of User Experience and User Interface design, how to establish a business in the digital age and how to deploy techniques for Search Engine Optimisation. Whether you aim to become a Social Media Manager or a Digital Communications Assistant, this course offers a structured pathway into the creative sector. Course Details Duration: 13 weeks part-time, Mon-Thurs 6-9pm Format: Online, practical workshops Qualification: Netcom Certificate of Completion (Level 3) What you'll learn You will develop a robust, commercial skillset across key digital disciplines: Social Media Management: Learn how to strategically manage platforms like Meta, TikTok and Pinterest. Web Development: Use no-code applications to create websites and gain a minimal, light-touch introduction to programming languages such as HTML and CSS. UX/UI Design: Master the principles of User Experience and User Interface design. Content & Branding: Develop effective branding strategies and learn how to optimise content. Customer Strategy: Identify and map customer personas and journeys. Business Setup: Learn the essentials of establishing a business in the digital age. Income Streams: Explore modern revenue models including affiliate marketing and digital products. Career Pathway Successful participants are positioned for creative digital roles such as Social Media Manager, Digital Communications Assistant or Entry Level Content Author. Upon completion of this course, your profile will be marketed to our exclusive network of hiring partners with active roles and you will be guaranteed a dedicated career coach. Eligibility This is a government-funded opportunity. To apply, you must: Live in the London (GLA) region. Be aged 19 or over. Earn below the gross annual wage cap of £27,007.76 . Have basic IT skills. Not currently be undertaking other government-funded training. Cost This is a fully-funded training course with no fees. Complete the learning to build your creative portfolio and access our dedicated career support and hiring network.

Theatre Director -maternity cover When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Theatre Director -maternity cover Richmond Theatre is 127 years old in September! It is established as one of the most successful theatres in the country; presenting a wide range of quality drama, musicals, opera, dance, family entertainment, and our cornerstone festive pantomime each year. Richmond Theatre welcomes more than a quarter of a million theatre goers to over 40 outstanding productions annually, performing for about 49 weeks every year. The senior leader in the venue, a player in the local community - this role drives performance, profit and service delivery to customers, producers, and the business. It requires collaboration with colleagues in other venues, central functions and in the wider community to ensure best practice and excellent standards. You will be taking the reins in ATGE's Richmond Theatre, a beautiful Frank Matcham designed playhouse. The theatre is a key pivot venue between the regional and London theatre market, hosting pre- and post-West End productions for technical periods and public performances alongside its touring production programme. The theatre also plays an active role in the local community supporting the charitable aims of the Richmond Theatre Trust. The incoming Theatre Director (Maternity Cover) will be instrumental in elevating the reach and status of this fantastic offering and should be an ambitious visionary with the drive to transform the growth of the operation. Key Responsibilities To contribute to ATG's strategic goals by developing an ambitious vision and corresponding business plan for your venue, and implementing short-, medium- and long-term plans to achieve the plan. To achieve, or exceed, budget expectations. Ensure your venue is perceived to be vital to its community, and a desired destination for customers and producers. To offer inspiring leadership both internally and externally. Focus Take responsibility for the overall performance of your business, ensuring that there is a balanced approach to Customers, Shareholders, Employees, Reputation, Innovation, Entrepreneurship and Development. Provide and determine the smartest allocation of resources in your control and ensure the balance of resources is proportionate and appropriate to achieve short-, medium- and long-term goal Actively create and pursue new income streams, including sponsorship, which fit the overall business objectives and vision To work to and help formulate the Business Plan for your venue, in consultation with your Business Manager, Business Director and your Finance Business Partner and deliver against its objectives. Take responsibility for the growth of venue EBITDA as agreed with Board of Directors through setting, monitoring, and reviewing the goals and objectives of the venue's management team. To contribute to the programming of the venue through participation in an effective and collaborative dialogue with the Programming lead and their team; taking positive ownership of the resulting programme and offering ideas and/or new relationships to contribute to its longer-term development. To create a positive work culture for your team - ensuring a focus on individual development, open dialogue, and creative thinking in order to drive forward performance of both the employee and venue. Ensure your teams are capable and able to deliver first class service to a range of internal and external customers. Ensure the teamwork towards the agreed goals and targets and regularly review performance against those targets, dealing with performance issues appropriately. Represent the venue and ATGE generally as necessary ensuring that the venue maintains its own reputation and its status as part of an industry leading organisation. Support the development and delivery of community engagement activities and seek opportunities to further develop or support the venue through local partnerships. Support the work of Richmond Theatre Trust, participating in meetings and compiling reports as required. Ensure you comply with all legislative requirements for people, standards, health & safety. Your skills, qualities, and experience If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. Essential Previous experience working in a leadership and management capacity, as a minimum at an equivalent level to a head of department, or in positions of significant responsibility in smaller organisations. Proven ability to organise, lead and motivate a large and diverse team while engendering a sense of teamwork and common purpose. Creative and results-driven approach to delivering sophisticated, high-quality customer service in a busy environment; a focus on and prioritisation of the needs of our customer, client, or collaborator. Ability to pioneer positive change, engaging others and steering the team towards priority goals. Ability to manage and develop internal and external relationships at all levels and collaborate effectively with a diverse team. Skills and practical experience of supporting other people's development, ideally including managing performance and training. Ability to work smartly, with proven skills in problem-solving, generating new ideas and budget management. A highly organised yet adaptable approach: the ability to plan and prioritise a varied workload, meet deadlines and ambitious targets, with the flexibility to take up opportunities as they present themselves. An ability to create a positive, engaging, and collaborative working environment. Good IT skills, with the ability to learn to use new software and systems. Desirable Personal license holder Knowledge of ticketing or retail systems. Relevant management qualifications or training. Health and Safety qualifications and/or experience. A genuine interest in the live entertainment industry is required; work experience in the industry is desirable but not essential and we actively encourage applications from individuals working in other sectors. The Theatre Director is required to be a Personal License holder or undertake the training and assessment to gain a license on starting in the role, which ATG will arrange. The application process for a license includes a Disclosure and Barring Service check. About Us- Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Inclusion, Diversity, Equity and Access Mission Statement - A Stage for Everyone Our stages are a platform for compelling stories - stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG Entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer . click apply for full job details

Our client is a global leader within the SaaS marketplace, specifically within the SME sector. They are now seeking an experienced Programme Manager for a 12 month contract based at their stunning offices in central London. Joining the EMEA Commercial team, the Programme Manager will be responsible for initiating and managing strategic programs that will drive commercial outcomes, customer growth and retention. This is a cross-functional role where you will partner with stakeholders from across business Marketing, Sales, Partnerships, Product and Customer Success. Skills 5+ years of experience in a programme and change management role in SaaS Enterprise, Sales and Go-To-Market. Demonstrated, hands-on experience driving projects related to high-touch account management, B2B sales and customer retention strategies. Demonstrated ability to influence at VP level and above Demonstrated ability to build strong partnerships across teams. Ability to use data and insights to support and drive decision-making. Project management tools and software e.g. APM PMQ or PMI PMP. Benefits Long contract Hybrid Free Breakfast

Title: Project Manager Location: London (onsite role) Contract Type: 40 hours per week, Fixed term Agency contract Inside IR35 Duration: 8 months with extensions Compensation: £45-50 per hour (negotiable depending on experience) Role Overview : In this role, you will be driving pioneer custom sponsorship initiatives connecting Client s IPs with key EU brands from start to finish. You will identify partnership opportunities that align client s content with brand objectives across customer journeys and partner closely with creative, product and account experts as the Project Lead. As Solutions Manager you will develop and manage innovative IP-to-brand partnerships at scale that set the stage for superior advertiser performance while delighting our customers. This is an opportunity for you to join one of a large company s key businesses, to thrive in a start-up environment that drives innovation across the advertising organization. We are looking for someone who is ready to roll-up their sleeves and join a tightly knit team that is tackling really exciting and challenging projects. Key job responsibilities - Technically validate and thoroughly scope a variety of different IP partnership experiences, providing in depth functional requirements and timelines, aligned with creative, technical, legal teams, testing teams, etc. - Project manage complex IP-to-brand sponsorship campaigns from the conceptual phase to go live, utilizing various project management methodologies to ensure success - Constantly develop and drive new IP partnership innovations that are outside of our standard product card by engaging with brands, creative teams and management to deliver unique solutions for our strategic advertising partners - Manage ad hoc requests for new IP sponsorship concepts that can be delivered rapidly in a quickly and thoroughly manner - Manage client meetings to assess goals, objectives and requests in terms of IP partnership opportunities to drive forward required solutions Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit - Develop overall solution plans that meet operational requirements, project manage the execution of custom IP sponsorship solutions and ensure that stakeholders have all the inputs required - Present confidently to senior management, external brand partners, and other large audiences Basic Qualifications - Experience in digital advertising and client facing roles - Experience analyzing data and best practices to assess performance drivers - Experience with annual brand and media planning Preferred Qualifications - Experience in e-commerce or online advertising - Experience in omni-channel marketing, search engine marketing or search engine optimization

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Enfield. This role is full time, 44 hours per week. You must be fully flexible to work during all opening hours. This role has a salary of up to £35k p/a depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Provide input to the club s local strategic plan Provide performance expectations through regular feedback and performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+

Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

We are seeking an experienced person who has sales & business development experience and worked within logistocs / freight. The role is responsible for ensuring safe, efficient and compliant operations while driving service performance, process improvements and revenue growth opportunities. The successful candidate will act as a key operational leader, managing day-to-day business activities, monitoring performance against KPIs, supporting strategic initiatives and ensuring high standards of customer service across all operational areas. Warehouse Operations Manage day-to-day operations of the Multiuser Warehouse (MUW) ensuring safe, efficient and compliant performance. Act as subject matter expert for OMNI and SOM warehouse systems , troubleshooting operational issues where possible. Maintain data integrity and adherence to warehouse workflows and procedures. Develop and maintain SOPs, training materials and process documentation . Deliver training and coach operational teams to improve capability and performance. Monitor operational KPIs and address any performance issues proactively. Lead investigations into operational issues and stock discrepancies and ensure root cause resolution. Ensure compliance with health & safety regulations, company policies and audit requirements . Additional Services Operations Oversee daily operations of the Additional Services department , including parcel deliveries and service coordination. Manage financial reporting and monthly invoicing processes for additional services. Monitor service performance against KPIs and contractual requirements. Identify opportunities to introduce new services and revenue streams . Produce monthly dashboards analysing revenue performance, trends and opportunities. Work with internal stakeholders to implement new operational service offerings. Customer Service Management Manage the Customer Service department , ensuring efficient handling of calls, emails and booking requests. Oversee rota planning, holiday approvals and sickness cover. Monitor attendance and team performance, providing coaching where required. Ensure accurate record keeping within internal systems (including AMIS). Maintain high standards of customer communication and professional service delivery. Operational Strategy & Performance Support development and delivery of short-term operational strategies aligned with business objectives. Analyse operational and financial data to identify improvement opportunities. Coordinate cross-departmental initiatives and monitor performance against targets. Provide regular reporting and performance updates to senior leadership. Quality & Continuous Improvement Support process development and drive adherence to operational procedures. Lead root cause investigations and implement corrective actions to prevent operational failures. Support internal and external audits and ensure strong compliance outcomes. Promote continuous improvement and operational resilience across teams. Required Experience & Background Previous experience in an Operations Manager, Warehouse Manager, or Logistics Manager role. Strong background in warehouse operations, logistics or supply chain environments . Experience managing customer service or operational support teams . Demonstrated experience monitoring KPIs, operational performance and service delivery . Experience leading process improvement initiatives and operational investigations . Strong understanding of health & safety, compliance and operational governance . Experience working with warehouse management systems (WMS) or similar operational platforms. Proven leadership experience including staff coaching, training and performance management . Preferred Skills Experience managing multi-site or multi-service operations . Experience with financial reporting, revenue analysis or service billing processes . Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience supporting operational strategy and business improvement initiatives .

Finance Manager - SaaS Experience Our client are looking for a Finance Manager with SaaS experience - please do not apply otherwise Successful candidate will be fully qualified - please do not apply otherwise This is a hybrid role based in the City of London Finance Manager - SaaS Experience Adopt a modern and progressive approach to building a finance function that embraces technology and automation, with an emphasis on accuracy and efficiency, to support the business as it scales Design, build, and maintain the company's suite of financial and operational KPIs, relevant to a SaaS revenue model Develop revenue and ARR metrics, gross margin analysis, customer-level profitability, and cash flow reporting Partner with the CEO and senior leadership to translate financial data into actionable business insight Support the development of annual budgets, quarterly forecasts, and multi-year financial planning models Produce monthly management accounts and board-ready reporting packs, including commentary and variance analysis Finance Manager - SaaS Experience Define and enforce data quality standards across all financial systems and reporting outputs Identify and resolve inconsistencies in source data, ensuring a single source of truth for financial information Work with operations and technology teams to improve the quality and reliability of billing, contract, and subscription data that feeds into financial reporting Implement controls and audit trails to ensure the traceability and integrity of financial data Finance Manager - SaaS Experience Act as a credible and proactive finance partner to the CEO and department heads across sales, product, and operations Support commercial decision-making with clear financial analysis, pricing models, contract structures, and investment cases Contribute to any investor reporting, due diligence processes, or M&A activity as the business evolves Finance Manager - SaaS Experience Own the month-end and year-end close process, ensuring accuracy, timeliness, and completeness of financial records Maintain and strengthen internal financial controls, including revenue recognition, cost allocation, and intercompany reconciliations Manage relationships with external auditors, tax advisers, and statutory reporting obligations (Companies House, HMRC) Maintain accurate accounting records and perform regular bank reconciliations to ensure the integrity of the company's financial position Manage relationships with suppliers and customers in respect of invoicing and billing, resolving queries efficiently and in a timely manner Oversee the purchase order system, ensuring all purchases are appropriately authorised, accurately recorded, and reflected in the company's financial records Own the end-to-end payroll process, providing the payroll service provider with accurate and timely data to ensure seamless monthly execution Ensure compliance with UK GAAP / IFRS as applicable, and maintain accounting policies appropriate to an international SaaS and services business Finance Manager - SaaS Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) SaaS experience Strong technical accounting skills with hands-on experience of month-end close, statutory accounts preparation, and audit management Proven track record of building and maintaining KPI frameworks and management reporting suites A genuine commitment to data quality, evidenced either through professional experience or an understanding of what poor data integrity costs an organisation High proficiency in financial modelling and reporting tools (Excel essential; experience with Xero, Sage, NetSuite, or similar accounting systems) Comfortable operating at pace in a growing SME environment, with the ability to work both strategically and hands-on Finance Manager - SaaS Experience Experience with subscription / ARR revenue models and associated metrics (MRR, churn, NRR, CAC, LTV etc.) Exposure to board and investor reporting in a VC- or PE-backed environment Experience implementing or improving financial systems and ERP platforms Understanding of the regulatory and compliance technology landscape Finance Manager - SaaS Experience A pragmatic self-starter with a can-do attitude. Will be comfortable making sound judgements and taking decisive action in the absence of perfect information, and will bring energy and initiative to every aspect of the role Detail-oriented with an instinct for accuracy and a low tolerance for data ambiguity Intellectually curious - able to question assumptions and dig into the numbers behind the numbers Clear and confident communicator, capable of presenting financial information to non-finance audiences including the CEO and board Proactive and commercially minded, with the drive to add value beyond the core finance function Collaborative and collegiate - comfortable in a close-knit team where flexibility and ownership matter Resilient and adaptable, able to manage competing priorities in a fast-moving business environment Finance Manager - SaaS Experience Immediate in-person interviews on MS TEAMS By applying to this vacancy, you are giving permission to no1 legal and professional to submit your CV to the hiring company No1 Legal and Professional is an employment agency for permanent and temporary roles

Our Saint-Gobain UK & Ireland Commercial Sector are looking for a Strategic Account Manager, to manage the identification, activity and engagement with national and regional main contractors to create new business demand for our Saint-Gobain brands. A major part of the role will be gaining maximum value from our Main Contractor Framework Partners through our value and product leadership proposition, whilst creating demand for new products and services. You will be a practiced salesperson who is highly customer focused, able to build and maintain relationships at all levels with external and internal stakeholders. This role is covering London & the Southeast regions; extensive travel will be required with some overnight stays. What we're looking for: Experienced sales professional - with experience in National and Regional account management within construction & building Technical and practical knowledge of construction products and understanding of RIBA project stages An understanding of customer key strategic drivers, to create, develop and deliver joint business account plans for the specified Framework Partner in line with the overall sector plan. Self-motivated and able to use own initiative to deliver exceptional results Influencing & negotiation skills and great communicator. What you will be doing Developing and maintaining strong, long-term relationships with main contractor partners Developing and implementing account plans with short-term objectives and long-term goals, outlining steps for achievements Supporting our growth strategy by securing specifications during early-stage engagement working with pre-construction and design teams Working in partnership with Area Sales Managers, and Project Specification Managers within the region to secure projects Successful account management of tier-1 main contractors Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV