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head of strategic resource planning
IntaPeople
Data Architect
IntaPeople Nantgarw, Cardiff
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
Apr 04, 2026
Full time
Data Architect Hybrid RCT (South Wales) IntaPeople are proud and excited to be appointed to recruit an experienced Data Architect for a Welsh-based not-for-profit sector client on an exclusive growth project. This is a very exciting opportunity to join their fast-growing Data function in this newly created position. You will be joining the data team as one of the first handful of team members in this area of the business which will work with external partners to build out the organisations data capability offering. As a Data Architect, you will be responsible for designing, building, and maintaining robust, scalable, and secure data pipelines and platform that enable them to make data -driven decisions at a enterprise level. Working closely with the Head of Data Engineering you will help grow out this data function with the recruitment of further data engineering resources whilst working closely with solutions architects and Software Engineers. You will also get the opportunity to progress into a leadership role if this suited the individuals desires and capabilities. You will shape, govern and assure the organisation s data architecture, defining, designing and maintaining strategic data models, standards, flows and governance structures that support organisational goals, ensure compliance, foster collaboration across business areas, and enable the organisation to make data-driven decisions Essential Skills Proven experience as a Senior Data Engineer or Data Architect (or similar/related role). Experience with Enterprise level Data sets. Expertise and practical experience in designing and aligning data models across multiple subject areas, applying recognised patterns and industry standards. Familiarity with structured architectural approaches found in TOGAF (data architecture) or equivalent. Proven experience defining and evolving data governance, including data quality, metadata, lineage, and policy assurance across services. Strong capability in data profiling, source system analysis and identifying links across problem domains to define common, reusable solutions. Experience of communicating technical information and data to a non technical audience and working collaboratively with analysts, architects, and product owners to deliver data solutions that meet user and organisational needs. Ability to lead and mentor other team members. Demonstrable knowledge of data modelling and data warehousing within platforms such as Azure or AWS. Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud -based architectures. Robust understanding of data governance, data quality, and metadata management. Desirable skills Experience with Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles. Experience in using Git, Azure DevOps, or GitHub Actions for version control, CI/CD, and collaborative data delivery. Experience with Big Data. Certification in data architecture or governance frameworks (e.g., TOGAF, DAMA, DCAM, EDMC). Experience of using programming languages such as Python, Scala and SQL Welsh language skills. Key Responsibilities (at a glance): Establish Data strategies and data modelling internally within the data estate Lead the design and oversight of enterprise aligned data models and supporting data architecture, ensuring that all modelling approaches follow organisational standards, recognised patterns, and enable scalable, high quality data flows across services. Provide expert architectural guidance to technical teams delivering cloud based data platforms, ensuring that data integration, modelling, metadata and design decisions align with organisational and enterprise-wide standards Work closely with other business leaders to maintain governance and compliance within their data estate. Work closely with data analysts,data engineering, Enterprise and solution architects, DevOps, and business stakeholders through regular communication and collaborative planning to ensure data solutions are closely aligned with business objectives and effectively meet user needs. Contribute to the development and execution of the Data Strategy by maintaining thorough documentation of data processes, architectures, and workflows to ensure all technical and process information is systematically recorded, updated and data initiatives deliver business value and are aligned with broader technology and organisational goals Research into emerging technologies and upcoming trends Provide oversight to teams building data processing pipelines and integration patterns, ensuring their artefacts are consistent with data architecture principles and metadata strategies. Lead on the introduction of foundational data management capabilities to improve trust, accessibility, and efficiency in an organisation that has limited data management capability, lacks data management practices, including governance, metadata standards, and quality controls. Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource -efficient data processing, meeting the organisation s evolving analytical and operational demands. Managing the aspirations of a variety of stakeholders to enable successful project delivery can be challenging, especially when their priorities may differ or even conflict and require reconciliation to meet business and project needs. What you ll get in return (at a glance) A salary of circa £62,500 - £67,500 (depending on experience) 28 days annual leave + public bank holidays Hybrid working - To be based in their brand new, modern offices 1-2 days per week A flexible working environment Competitive Legal and General pension Scheme (8% employer contribution) 4 x Death in service The opportunity to work on modern and industry changing projects Progression and development opportunities Free Rail travel throughout Wales and discounted throughout the UK Salary sacrifice scheme such as cycle to work, electric vehicle A chance to truly contribute to large scale digitalisation projects within Wales For more information click APPLY now or for a confidential chat call Nathan Handley on (phone number removed). This role is commutable from Swansea, Bridgend, Pontypridd, Cardiff and Newport or surrounding areas.
The Oyster Partnership
Head of Corporate Resources - Finance
The Oyster Partnership
The opportunity to work as this resident-managed housing organisation s first ever Head of Corporate Resources, making a real, visible difference in people s lives. Head of Corporate Resources the benefits of this role; Salary, full-time equivalent circa £80,000. 35 hours per week on average. Working remotely/ from-home 2 days per week office presence required three days per week. Main office based in London Bridge. 27 days holiday plus bank holidays. 2 Giveback days per year to volunteer in the local community. What your day-to-day could look like as a Head of Corporate Resources? Responsible for the Corporate Resources department including the Finance team especially, Digital Data and Technology Manager, Senior HR Business Partner, Business Services Apprentice and Policy and Performance Officer and Communications Manager. Strategic Leadership: Developing and implementing strategies for corporate resources that align with the overall organisational goals. Resource Management: Overseeing the allocation and utilisation of resources across various departments, ensuring optimal efficiency and cost-effectiveness. Team Management: Leading and motivating teams within the corporate resources functions, fostering a culture of high performance and continuous improvement. Financial Management: Managing budgets, financial reporting, and ensuring sound financial practices within the directorate. Operational Efficiency: Implementing and improving processes and systems to enhance the efficiency and effectiveness of corporate support services. Change Management: Leading and managing organisational changes within the corporate resources functions, ensuring smooth transitions and minimal disruption. Please note that the job description is current at the date shown above. In consultation with you, it is liable to variation by management to reflect or anticipate changes in/ or to the job. Immediate priorities; Delivering a high performing housing service which includes rent and service charge collection, repairs and tenancy management. Delivering major works. The reliability of a responsive repairs service and reducing void turnaround times. Building safety, especially regarding fire safety and dampness. Enabling more residents to engage in their decision-making, especially those who have not had a voice so far. Staff recruitment and retention. Supporting residents with the cost-of-living crisis and maintaining income collection. Improving use of technology to enhance their service delivery. About this organisation; One of Southwark s largest housing organisations, managing Please note that upon your request, we are happy to reveal the exact details of the organisation in confidence. What is the essential criteria that you must consider before applying to the Head of Corporate Resources position? Proven senior leadership experience in managing multi-disciplinary corporate services, including HR, finance, IT, and facilities management. A strong understanding of the housing sector, ideally with experience working in or alongside resident-led housing management organisations or social housing providers. Strategic thinking and planning abilities, with a track record of aligning corporate support functions to the needs of both the organisation and the communities it serves. Demonstrated experience in leading organisational change, improving operational efficiency, and embedding a culture of continuous improvement. Exceptional financial acumen, with experience managing complex budgets, financial reporting, and ensuring compliance with relevant housing and regulatory frameworks. Outstanding people management skills, with the ability to lead, inspire, and develop high-performing teams across diverse functions. Experience in risk management, governance, and implementing robust internal controls within a regulated environment. Strong interpersonal and stakeholder engagement skills, with the ability to collaborate effectively across resident boards, community partners, regulators, and staff. A relevant professional qualification or degree in business administration, finance, human resources, or a related field postgraduate or professional certifications desirable. Please note that there is a willingness to explore all applications, regardless of age, race, gender, religion, and/ or if you are looking to step-down or progress in your career. How you can apply for the Head of Corporate Resources vacancy? If this is of interest to you, simply click apply, and enter your details with an updated CV. Alternatively, you can directly contact, (phone number removed). If you are unsure, we can answer any questions that you may have. We welcome any recommendations that you may have after all, strong professionals tend to know strong professionals. Please note that Oyster s Finance team have other roles advertised via our website. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Apr 03, 2026
Full time
The opportunity to work as this resident-managed housing organisation s first ever Head of Corporate Resources, making a real, visible difference in people s lives. Head of Corporate Resources the benefits of this role; Salary, full-time equivalent circa £80,000. 35 hours per week on average. Working remotely/ from-home 2 days per week office presence required three days per week. Main office based in London Bridge. 27 days holiday plus bank holidays. 2 Giveback days per year to volunteer in the local community. What your day-to-day could look like as a Head of Corporate Resources? Responsible for the Corporate Resources department including the Finance team especially, Digital Data and Technology Manager, Senior HR Business Partner, Business Services Apprentice and Policy and Performance Officer and Communications Manager. Strategic Leadership: Developing and implementing strategies for corporate resources that align with the overall organisational goals. Resource Management: Overseeing the allocation and utilisation of resources across various departments, ensuring optimal efficiency and cost-effectiveness. Team Management: Leading and motivating teams within the corporate resources functions, fostering a culture of high performance and continuous improvement. Financial Management: Managing budgets, financial reporting, and ensuring sound financial practices within the directorate. Operational Efficiency: Implementing and improving processes and systems to enhance the efficiency and effectiveness of corporate support services. Change Management: Leading and managing organisational changes within the corporate resources functions, ensuring smooth transitions and minimal disruption. Please note that the job description is current at the date shown above. In consultation with you, it is liable to variation by management to reflect or anticipate changes in/ or to the job. Immediate priorities; Delivering a high performing housing service which includes rent and service charge collection, repairs and tenancy management. Delivering major works. The reliability of a responsive repairs service and reducing void turnaround times. Building safety, especially regarding fire safety and dampness. Enabling more residents to engage in their decision-making, especially those who have not had a voice so far. Staff recruitment and retention. Supporting residents with the cost-of-living crisis and maintaining income collection. Improving use of technology to enhance their service delivery. About this organisation; One of Southwark s largest housing organisations, managing Please note that upon your request, we are happy to reveal the exact details of the organisation in confidence. What is the essential criteria that you must consider before applying to the Head of Corporate Resources position? Proven senior leadership experience in managing multi-disciplinary corporate services, including HR, finance, IT, and facilities management. A strong understanding of the housing sector, ideally with experience working in or alongside resident-led housing management organisations or social housing providers. Strategic thinking and planning abilities, with a track record of aligning corporate support functions to the needs of both the organisation and the communities it serves. Demonstrated experience in leading organisational change, improving operational efficiency, and embedding a culture of continuous improvement. Exceptional financial acumen, with experience managing complex budgets, financial reporting, and ensuring compliance with relevant housing and regulatory frameworks. Outstanding people management skills, with the ability to lead, inspire, and develop high-performing teams across diverse functions. Experience in risk management, governance, and implementing robust internal controls within a regulated environment. Strong interpersonal and stakeholder engagement skills, with the ability to collaborate effectively across resident boards, community partners, regulators, and staff. A relevant professional qualification or degree in business administration, finance, human resources, or a related field postgraduate or professional certifications desirable. Please note that there is a willingness to explore all applications, regardless of age, race, gender, religion, and/ or if you are looking to step-down or progress in your career. How you can apply for the Head of Corporate Resources vacancy? If this is of interest to you, simply click apply, and enter your details with an updated CV. Alternatively, you can directly contact, (phone number removed). If you are unsure, we can answer any questions that you may have. We welcome any recommendations that you may have after all, strong professionals tend to know strong professionals. Please note that Oyster s Finance team have other roles advertised via our website. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
MCCORMICK UK LIMITED
Plant Operations and UK Logistics Finance Business Partner
MCCORMICK UK LIMITED Peterborough, Cambridgeshire
Plant Operations and UK Logistics Finance Business Partner Scope of the Role: The Peterborough Operations and UK Logistics Business Partner will be responsible for providing financial leadership and strategic partnership across McCormick s UK Manufacturing facility in Peterborough and UK Logistics operations. This includes oversight and execution of financial analysis and accounting for Manufacturing, Engineering, Planning, and Manufacturing CCI, as well as UK Outbound Freight and Distribution Centres encompassing Logistics, Planning, and Logistics CCI. The role also drives insights and reduction initiatives for Yield and SLOB, partnering closely with the Peterborough Plant Director and the UK Logistics Director to deliver financial analysis, strategic guidance, and performance improvement across the Supply Chain organization. This position plays a critical role in influencing operational decisions, identifying opportunities, setting strategies, and ensuring optimal resource allocation. Main Responsibilities: Strategic Business Partnership Partner with the Peterborough Plant Director and UK Logistics Director to define and implement strategy, driving Make cost levers to deliver high service levels at the lowest sustainable cost. Lead transformational projects and continuous improvement initiatives. Drive business development analysis and support Capex investment proposals. Partner with site leadership to deliver productivity and CCI targets, proactively promoting cost and headcount controls. Financial Management and Performance Delivery Hold full P&L accountability for Make and Deliver cost areas, supporting delivery of long-term plans, budgets, and forecasts. Partner with operational leaders to manage cost performance and achieve budget targets. Oversee LTP, budget, and forecast cycles, ensuring timely and accurate monthly accounting close and reporting. Present financial results and insights at monthly business review meetings. Evaluate cost performance, identify trends, and lead deep-dive analyses to address performance issues. Provide input and recommendations on trade-offs, budget transfers, and risk/opportunity management. Implement and maintain robust financial policies, systems, and processes. Capital Project Oversight Ensure sound business cases and financial models are developed for capital investments. Drive improvements in IRR for capital expenditure through regular post-implementation reviews. Standardization and Continuous Improvement Support harmonization and standardization initiatives aimed at reducing complexity, improving accuracy, and lowering cost. Promote a culture of continuous improvement and collaborate closely with Centres of Excellence to ensure adherence to agreed processes. Compliance and Controls Ensure effective SOX controls are maintained across operations. Work with Internal Audit and staff to enhance control efficiency, focusing on meaningful compliance measures with minimal resource consumption. Team Development and Leadership Advance team capabilities, career development, and service levels to the business. Foster a collaborative, high-performing work environment that strengthens communication and teamwork across functions. Candidate Profile : Qualified accountant (CIMA, ACCA, or equivalent) with a relevant degree. Progressive experience in Supply Chain Finance within a manufacturing environment. Strong knowledge of financial accounting standards and Supply Chain processes (e.g., S&OP). Proven project management skills with experience leading cross-functional teams. Deep understanding of business processes, systems, and internal controls. Practical experience in ABC costing and cost accounting. Demonstrated success in leading teams and driving change. Strong relationship-building skills within a matrix organization. Excellent communication and negotiation skills, both written and verbal. High technical proficiency with Excel, TM1, and Business Warehouse. SAP experience across financial modules highly desirable. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
Apr 03, 2026
Full time
Plant Operations and UK Logistics Finance Business Partner Scope of the Role: The Peterborough Operations and UK Logistics Business Partner will be responsible for providing financial leadership and strategic partnership across McCormick s UK Manufacturing facility in Peterborough and UK Logistics operations. This includes oversight and execution of financial analysis and accounting for Manufacturing, Engineering, Planning, and Manufacturing CCI, as well as UK Outbound Freight and Distribution Centres encompassing Logistics, Planning, and Logistics CCI. The role also drives insights and reduction initiatives for Yield and SLOB, partnering closely with the Peterborough Plant Director and the UK Logistics Director to deliver financial analysis, strategic guidance, and performance improvement across the Supply Chain organization. This position plays a critical role in influencing operational decisions, identifying opportunities, setting strategies, and ensuring optimal resource allocation. Main Responsibilities: Strategic Business Partnership Partner with the Peterborough Plant Director and UK Logistics Director to define and implement strategy, driving Make cost levers to deliver high service levels at the lowest sustainable cost. Lead transformational projects and continuous improvement initiatives. Drive business development analysis and support Capex investment proposals. Partner with site leadership to deliver productivity and CCI targets, proactively promoting cost and headcount controls. Financial Management and Performance Delivery Hold full P&L accountability for Make and Deliver cost areas, supporting delivery of long-term plans, budgets, and forecasts. Partner with operational leaders to manage cost performance and achieve budget targets. Oversee LTP, budget, and forecast cycles, ensuring timely and accurate monthly accounting close and reporting. Present financial results and insights at monthly business review meetings. Evaluate cost performance, identify trends, and lead deep-dive analyses to address performance issues. Provide input and recommendations on trade-offs, budget transfers, and risk/opportunity management. Implement and maintain robust financial policies, systems, and processes. Capital Project Oversight Ensure sound business cases and financial models are developed for capital investments. Drive improvements in IRR for capital expenditure through regular post-implementation reviews. Standardization and Continuous Improvement Support harmonization and standardization initiatives aimed at reducing complexity, improving accuracy, and lowering cost. Promote a culture of continuous improvement and collaborate closely with Centres of Excellence to ensure adherence to agreed processes. Compliance and Controls Ensure effective SOX controls are maintained across operations. Work with Internal Audit and staff to enhance control efficiency, focusing on meaningful compliance measures with minimal resource consumption. Team Development and Leadership Advance team capabilities, career development, and service levels to the business. Foster a collaborative, high-performing work environment that strengthens communication and teamwork across functions. Candidate Profile : Qualified accountant (CIMA, ACCA, or equivalent) with a relevant degree. Progressive experience in Supply Chain Finance within a manufacturing environment. Strong knowledge of financial accounting standards and Supply Chain processes (e.g., S&OP). Proven project management skills with experience leading cross-functional teams. Deep understanding of business processes, systems, and internal controls. Practical experience in ABC costing and cost accounting. Demonstrated success in leading teams and driving change. Strong relationship-building skills within a matrix organization. Excellent communication and negotiation skills, both written and verbal. High technical proficiency with Excel, TM1, and Business Warehouse. SAP experience across financial modules highly desirable. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
Abatec Recruitment
Quality Improvement Administrator
Abatec Recruitment City, Cardiff
Education Sector Reporting to the Head of Quality Location: Cardiff Temporary role: 2-6 months Salary: 13.35ph Start Date: 20th April Hours : Monday to Thursday 8.30 to 5pm, Fridays Finish at 4pm Role Overview St David Recruitment are delighted to be supporting our client within the Education Sector to recruit a Quality Improvement Administrator to provide comprehensive administrative and operational support to the Quality team, contributing to the continuous enhancement of teaching, learning, and organisational performance. The role is responsible for maintaining quality-related systems, coordinating professional development activities, and supporting data-driven quality assurance processes across the site. Key Responsibilities Support the delivery of the clients strategic vision, mission, and objectives by contributing to high-quality service standards. Collaborate effectively as part of a high-performing team, promoting a culture of continuous improvement and excellence. Contribute to the development, implementation, and monitoring of quality improvement initiatives. Act as a proactive advocate for change, effective communication, and process optimisation across the department. Continuously review and enhance departmental processes to improve efficiency and effectiveness. Role-Specific Duties Maintain, monitor, and update clients policies and procedures, ensuring accuracy and accessibility via the Staff Portal and business website. Manage and update the Staff Portal, ensuring all content related to professional learning, internal quality assurance (IQA), and teaching and learning is current and relevant. Coordinate and track teaching and learning observations, including assigning observers, monitoring completion, and maintaining accurate records. Support the planning, coordination, and delivery of Continuous Professional Development (CPD) activities, including staff development days. Assist in monitoring key quality assurance activities, including learner voice surveys, IQA audits, and complaints tracking. Provide administrative support for departmental and cross-college meetings, including agenda preparation, minute-taking, and action tracking. Contribute to the development and maintenance of the clients Quality Framework, including procedures, cycles, and annual calendars. Support quality monitoring processes within the clients tutorial framework. Collect, collate, and prepare data for quality reporting and review purposes. Provide administrative support for course reviews, Quality Development Plans (QDPs), self-assessment reports, and internal systems (e.g. OnTrack, Teams, SharePoint). Maintain a strong working knowledge of relevant digital systems and promote best practice in quality administration. Ensure effective and timely communication with staff at all levels, supporting efficient resource management. General Responsibilities Represent the business professionally with internal and external stakeholders as required. Achieve agreed performance targets and key performance indicators. Comply with all business policies, including those related to equality, diversity, health and safety, and data security. Act as a role model, demonstrating the clients values and commitment to excellence. Engage in continuous professional development and actively review personal performance. Undertake any other duties consistent with the role, as directed by the Line Manager. St David Recruitmentis working as an employment agency on behalf of a client.
Apr 03, 2026
Seasonal
Education Sector Reporting to the Head of Quality Location: Cardiff Temporary role: 2-6 months Salary: 13.35ph Start Date: 20th April Hours : Monday to Thursday 8.30 to 5pm, Fridays Finish at 4pm Role Overview St David Recruitment are delighted to be supporting our client within the Education Sector to recruit a Quality Improvement Administrator to provide comprehensive administrative and operational support to the Quality team, contributing to the continuous enhancement of teaching, learning, and organisational performance. The role is responsible for maintaining quality-related systems, coordinating professional development activities, and supporting data-driven quality assurance processes across the site. Key Responsibilities Support the delivery of the clients strategic vision, mission, and objectives by contributing to high-quality service standards. Collaborate effectively as part of a high-performing team, promoting a culture of continuous improvement and excellence. Contribute to the development, implementation, and monitoring of quality improvement initiatives. Act as a proactive advocate for change, effective communication, and process optimisation across the department. Continuously review and enhance departmental processes to improve efficiency and effectiveness. Role-Specific Duties Maintain, monitor, and update clients policies and procedures, ensuring accuracy and accessibility via the Staff Portal and business website. Manage and update the Staff Portal, ensuring all content related to professional learning, internal quality assurance (IQA), and teaching and learning is current and relevant. Coordinate and track teaching and learning observations, including assigning observers, monitoring completion, and maintaining accurate records. Support the planning, coordination, and delivery of Continuous Professional Development (CPD) activities, including staff development days. Assist in monitoring key quality assurance activities, including learner voice surveys, IQA audits, and complaints tracking. Provide administrative support for departmental and cross-college meetings, including agenda preparation, minute-taking, and action tracking. Contribute to the development and maintenance of the clients Quality Framework, including procedures, cycles, and annual calendars. Support quality monitoring processes within the clients tutorial framework. Collect, collate, and prepare data for quality reporting and review purposes. Provide administrative support for course reviews, Quality Development Plans (QDPs), self-assessment reports, and internal systems (e.g. OnTrack, Teams, SharePoint). Maintain a strong working knowledge of relevant digital systems and promote best practice in quality administration. Ensure effective and timely communication with staff at all levels, supporting efficient resource management. General Responsibilities Represent the business professionally with internal and external stakeholders as required. Achieve agreed performance targets and key performance indicators. Comply with all business policies, including those related to equality, diversity, health and safety, and data security. Act as a role model, demonstrating the clients values and commitment to excellence. Engage in continuous professional development and actively review personal performance. Undertake any other duties consistent with the role, as directed by the Line Manager. St David Recruitmentis working as an employment agency on behalf of a client.
Polaris Community
Project Manager - Education
Polaris Community Hampton Lovett, Worcestershire
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Polaris Community
Project Manager - Education
Polaris Community Astwood Bank, Worcestershire
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Clarion Housing Group Limited
Head of Contact Centre
Clarion Housing Group Limited Camden, London
Location: Hybrid/London, NW1 Salary: £100,044 - £125,055 per annum plus £5,000 car allowance Hours: 36 per week Contract Type: Permanent Are you a strategic leader who is passionate about delivering exceptional customer service and shaping the future of customer engagement? We're looking for an experienced Head of Contact Centre to lead, inspire and develop a high-performing multi-site Contact Centre and planning operation within a dynamic Housing Association. In this pivotal leadership role, you'll provide strategic oversight across customer contact, resource planning and repairs planning functions. You'll be responsible for ensuring operational excellence while consistently delivering and exceeding the targets set out in the annual business plan. By championing a truly customer-centric culture, you'll help ensure that services not only meet regulatory requirements but also deliver a seamless and positive experience for every resident. You'll lead a large and complex customer service function, planning and organising activity to achieve high service standards and compliance with Consumer Standards. Working closely with senior stakeholders across the organisation, you'll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre and planning teams. We're looking for a leader who combines strategic thinking with operational expertise. You'll bring senior-level experience in customer service management and strategy within a commercially focused environment, alongside a strong understanding of the social housing landscape. Your knowledge of housing legislation, regulatory expectations, and best practice in modern omni-channel contact environments will ensure the service remains compliant, forward-thinking and responsive to residents' needs. Most importantly, you'll be a confident change leader, someone who can drive transformation, embed new ways of working and inspire teams to embrace innovation while maintaining a relentless focus on customer experience. This is an exciting opportunity to shape the future of customer engagement, influence organisational strategy, and make a meaningful difference to the experience of residents every day. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. Closing Date: Sunday 19th April 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at our head office in London. Candidates will be expected to work from the office 1-2 days a week and travel to Maidstone when required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 03, 2026
Full time
Location: Hybrid/London, NW1 Salary: £100,044 - £125,055 per annum plus £5,000 car allowance Hours: 36 per week Contract Type: Permanent Are you a strategic leader who is passionate about delivering exceptional customer service and shaping the future of customer engagement? We're looking for an experienced Head of Contact Centre to lead, inspire and develop a high-performing multi-site Contact Centre and planning operation within a dynamic Housing Association. In this pivotal leadership role, you'll provide strategic oversight across customer contact, resource planning and repairs planning functions. You'll be responsible for ensuring operational excellence while consistently delivering and exceeding the targets set out in the annual business plan. By championing a truly customer-centric culture, you'll help ensure that services not only meet regulatory requirements but also deliver a seamless and positive experience for every resident. You'll lead a large and complex customer service function, planning and organising activity to achieve high service standards and compliance with Consumer Standards. Working closely with senior stakeholders across the organisation, you'll optimise the customer journey, strengthen collaboration, and ensure stakeholders fully understand the purpose, value and impact of the Contact Centre and planning teams. We're looking for a leader who combines strategic thinking with operational expertise. You'll bring senior-level experience in customer service management and strategy within a commercially focused environment, alongside a strong understanding of the social housing landscape. Your knowledge of housing legislation, regulatory expectations, and best practice in modern omni-channel contact environments will ensure the service remains compliant, forward-thinking and responsive to residents' needs. Most importantly, you'll be a confident change leader, someone who can drive transformation, embed new ways of working and inspire teams to embrace innovation while maintaining a relentless focus on customer experience. This is an exciting opportunity to shape the future of customer engagement, influence organisational strategy, and make a meaningful difference to the experience of residents every day. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. Closing Date: Sunday 19th April 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at our head office in London. Candidates will be expected to work from the office 1-2 days a week and travel to Maidstone when required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Polaris Community
Project Manager - Education
Polaris Community City, Wolverhampton
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Apr 03, 2026
Full time
Project Manager - Education Location: Homebased - Nationwide Travel is Essential to This Role Salary: Up to 42,000 Per Annum Dependent Upon Experience Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme About Us We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for each and every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. What We Are Looking For We are looking for an experienced Project Manager who will play a key role within our Organic Growth team by driving our plans to develop new schools to provide outstanding education to our young people across our Community. We are looking for a motivated and skilled Project Manager - Education to help bring these new schools to life ensuring the new schools open on time, to budget and regulatory requirements are met. The post-holder will have excellent project management and inter-personal skills, highly-developed communication skills, experience in stakeholder management and budgets with a strong commitment to making a difference. If you're passionate about delivering projects that genuinely make a difference-and you thrive in a fast-paced, people-focused environment-this could be the perfect next step in your career. Key Responsibilities Supporting the identification of potential new sites proactively and efficiently. Managing the establishment of new schools from purchase through to opening. To support the production of, and subsequently monitor planning applications. Ensuring all construction and refurbishments are in accordance with the Building Safety Act. Ensuring projects are managed to agreed timeframes and budgets. Build and establish a suitable contractor base ensuring project downtime is minimised and well resourced. Assess and procure all required works for new buildings with all relevant Health and Safety regulations, Building Safety Act and Independent Schools Standards. Work closely with education specialists, ensuring all regulatory compliance (Ofsted, LA etc) is in place to ensure schools open within scheduled timescales. To work alongside our Estates Team to develop site maintenance schedules. Working with our Commercial team to build relationships with LA commissioning teams to develop understanding of demand for schools and agree key commercial terms. To work closely with our central functions to ensure resource is in place and Marketing are informed of timings. Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and successful delivery of assigned projects. About You Post-Project Management qualification experience (all levels of post qualification experience will be considered). Maintain an up-to-date knowledge and understanding of RICS requirements and all relevant legislation. Strong leadership, communication and influencing skills. Ability to think strategically, creatively and under pressure. Highly organised with strong problem-solving abilities. Confident working independently and collaboratively with internal and external stakeholders. Experience in managing and delivering to budgets. Possess a full valid driving licence. For more information about this exciting new role, please call Loren Cahill - Head of New Organic Growth on (phone number removed). Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All applicants will be subject to enhanced DBS checks and thorough referencing prior to appointment. PandoLogic. Category:Education,
Dunfield House
Operations Director
Dunfield House
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Red Recruitment
Head of Operations
Red Recruitment
Head of Operations Red Recruitment are recruiting for an experienced and results-driven Head of Operations for our client to lead their contact centre function. This role is vital in ensuring exceptional customer experience, operational efficiency, and service delivery across all customer channels. The successful candidate will bring strong leadership, a data-driven mindset, and a proven ability to maximise performance in a fast-paced contact centre environment. The salary for the role is up to 80,000 Per Annum with fantastic company benefits. Benefits and Package for a Head of Operations: Salary: Up to 80,000 per annum Hours: Monday - Friday, hours between 8am - 6pm Contract type: Permanent Location: Llanelli Free parking Health and wellbeing programme Bonus scheme (monthly bonus) Overtime availability Internal recognition schemes with financial award Pension scheme 33 days annual leave (including bank holidays and your birthday) Support and training provided Career progression opportunities Key Responsibilities of a Head of Operations Lead and oversee all contact centre operations, ensuring high levels of customer satisfaction and service delivery Develop and implement operational strategies to improve performance, efficiency, and scalability Manage KPIs such as service levels, call handling times, customer satisfaction (CSAT), and first contact resolution Drive continuous improvement initiatives to enhance processes, systems, and customer journeys Oversee workforce planning, forecasting, and resource management to meet demand Collaborate with quality assurance and training teams to maintain high service standards Analyse performance data and produce reports to inform strategic decisions Ensure compliance with regulatory requirements and internal policies Lead, coach, and develop team leaders and managers, fostering a high-performance culture Manage budgets and identify cost-saving opportunities without compromising service quality Handle escalations and ensure effective resolution of complex customer issues Key Skills and Experience of a Head of Operations Strong leadership and team management experience within a contact centre environment Excellent understanding of contact centre metrics and performance management Proven ability to drive operational improvements and deliver measurable results Strong analytical skills with the ability to interpret data and trends Exceptional communication and stakeholder management skills Experience with workforce management and contact centre technologies (e.g., CRM systems, diallers) Ability to manage change and lead transformation initiatives High level of resilience and ability to perform under pressure If you are interested in this position and have the relevant skills and attributes required, please apply now! Red Recruitment (Agency)
Apr 03, 2026
Full time
Head of Operations Red Recruitment are recruiting for an experienced and results-driven Head of Operations for our client to lead their contact centre function. This role is vital in ensuring exceptional customer experience, operational efficiency, and service delivery across all customer channels. The successful candidate will bring strong leadership, a data-driven mindset, and a proven ability to maximise performance in a fast-paced contact centre environment. The salary for the role is up to 80,000 Per Annum with fantastic company benefits. Benefits and Package for a Head of Operations: Salary: Up to 80,000 per annum Hours: Monday - Friday, hours between 8am - 6pm Contract type: Permanent Location: Llanelli Free parking Health and wellbeing programme Bonus scheme (monthly bonus) Overtime availability Internal recognition schemes with financial award Pension scheme 33 days annual leave (including bank holidays and your birthday) Support and training provided Career progression opportunities Key Responsibilities of a Head of Operations Lead and oversee all contact centre operations, ensuring high levels of customer satisfaction and service delivery Develop and implement operational strategies to improve performance, efficiency, and scalability Manage KPIs such as service levels, call handling times, customer satisfaction (CSAT), and first contact resolution Drive continuous improvement initiatives to enhance processes, systems, and customer journeys Oversee workforce planning, forecasting, and resource management to meet demand Collaborate with quality assurance and training teams to maintain high service standards Analyse performance data and produce reports to inform strategic decisions Ensure compliance with regulatory requirements and internal policies Lead, coach, and develop team leaders and managers, fostering a high-performance culture Manage budgets and identify cost-saving opportunities without compromising service quality Handle escalations and ensure effective resolution of complex customer issues Key Skills and Experience of a Head of Operations Strong leadership and team management experience within a contact centre environment Excellent understanding of contact centre metrics and performance management Proven ability to drive operational improvements and deliver measurable results Strong analytical skills with the ability to interpret data and trends Exceptional communication and stakeholder management skills Experience with workforce management and contact centre technologies (e.g., CRM systems, diallers) Ability to manage change and lead transformation initiatives High level of resilience and ability to perform under pressure If you are interested in this position and have the relevant skills and attributes required, please apply now! Red Recruitment (Agency)
Multi-Faith Centre
Head of the Multi Faith Centre
Multi-Faith Centre
Vacancy for Head of the MultiFaith Centre Location: Multi-Faith Centre, University of Derby. Salary: £40 000 (full-time equivalent or prorata according to agreed hours). Contract: The role is offered on a fulltime basis, but there is a possibility of discussing parttime working patterns. Reports to: Board of Trustees. Deadline for Applications: 2 May 2026 About the Multi-Faith Centre The Multi Faith Centre encourages and facilitates dialogue, co-operation, mutual respect and understanding between people from different faith communities and civil society. In bringing people and communities together, the Multi-Faith Centre aims to improve the wellbeing of people living across Derbyshire. Our vision is a society where the diversity and richness of faith communities actively contribute to the building of safe, healthy and cohesive communities throughout our county. About the Role The Head of the MultiFaith Centre provides leadership, and operational management to ensure the centre is an inclusive, welcoming, and impactful space for people of all faiths and none. This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the charity with authority, working closely with Board and Committees. You will oversee the operational delivery of the centre, ensuring plans translate into measurable progress. Community partnerships are integral to the Multi-Faith Centre, and you will be required to maintain, strengthen and build partnerships across communities. To further the work of the Multi-Faith Centre, you will develop initiatives that promote spiritual wellbeing, interfaith connection and respectful dialogue. A key element of the role is securing sustainable funding. As Head of the Multi-Faith Centre you will plan, identify and lead on bid writing, grant applications and income generation activities. The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility and offers meaningful and lasting impact. Key Responsibilities Leadership Provide direction for the Multi-Faith Centre, ensuring alignment with organisational values and priorities. Enable effective governance through strong relationships with the Board, Committees and key stakeholders. Develop and implement annual and longterm business plans. Foster a culture of inclusion, respect, and collaboration across all faith communities. Act as the public face of the Multi-Faith Centre, representing it at events, networks, and stakeholder meetings. Operational Management Oversee the delivery of multifaith activities, events, pastoral support, and educational programmes. Ensure the Multi-Faith Centre remains a safe, well-managed, and welcoming environment for staff, volunteers, and visitors. Lead the recruitment, development, and supervision of staff and volunteers. Maintain effective governance, compliance, safeguarding, health & safety, and risk management practices. Partnership and Community Engagement Build strong, trusting relationships with faith leaders, community organisations, university students, staff, and external partners. Promote interfaith dialogue, understanding, and collaboration through events, workshops, and outreach initiatives. Represent the Multi-Faith Centre in local, regional, and national networks relating to faith, wellbeing, and social impact. Funding, Bid Writing and Income Generation Lead on researching, writing, and submitting high quality funding bids to charitable trusts, foundations, and public bodies. Identify new funding opportunities to support strategic initiatives and longterm sustainability. Develop income generating activities aligned with the Multi- Faith Centre s mission. Monitor grant compliance, reporting, and impact measurement. Build strong relationships with funders and stakeholders, ensuring transparent communication and accountability. Financial and Resource Management Strengthen financial sustainability and support the continued success of the Multi- Faith Centre. Drive revenue growth and secure funding opportunities. Manage the Multi-Faith Centre s budget, ensuring effective allocation of resources. Lead on procurement, contracts, and financial reporting. Ensure excellent stewardship of all grants and donations. Person Specification Essential Skills and Experience A strategic thinker, you will have strong leadership and people management experience, setting clear direction and maintaining organisational alignment. Financial literacy, including budget planning and monitoring. Demonstrable success in grant writing/bid writing and securing external funding. Strong understanding of multifaith engagement, inclusion, and community cohesion. Excellent communication, relationship building, and stakeholder engagement skills, inspiring trust and partnership working. Report writing and presentation skills to different audience groups, spanning community groups and board level. With proven experience of leading programmes or services you will take a collaborative approach within community, faith-based, educational, or wellbeing setting. Empathetic, culturally sensitive, and respectful of diverse faith traditions and worldviews. Desirable Skills and Experience Experience working in charitable and/or higher education sectors. Knowledge of safeguarding, wellbeing, and pastoral support frameworks. Experience delivering community-led programmes or social impact initiatives. Understanding of local and national funding landscapes for community and inclusion work. Additional Information Occasional evening and weekend work may be required for events or community activities. Enhanced DBS or equivalent safeguarding checks may be required. We welcome applicants from under-represented groups. How to Apply To apply for the position of Head of the MultiFaith Centre, please submit the following: Your CV Highlight leadership experience, community engagement, funding work, and operational management. A Supporting Statement (no more than 2 3 pages) Please explain: Why you are interested in the role. How you meet the essential and desirable criteria. Examples of relevant achievements in leadership, partnership building, programme delivery, and income generation. Contact Details for Two Referees Referees will not be contacted without your consent and only if you are shortlisted. Interviews We will aim for interviews week commencing 11 May 2026.
Apr 03, 2026
Full time
Vacancy for Head of the MultiFaith Centre Location: Multi-Faith Centre, University of Derby. Salary: £40 000 (full-time equivalent or prorata according to agreed hours). Contract: The role is offered on a fulltime basis, but there is a possibility of discussing parttime working patterns. Reports to: Board of Trustees. Deadline for Applications: 2 May 2026 About the Multi-Faith Centre The Multi Faith Centre encourages and facilitates dialogue, co-operation, mutual respect and understanding between people from different faith communities and civil society. In bringing people and communities together, the Multi-Faith Centre aims to improve the wellbeing of people living across Derbyshire. Our vision is a society where the diversity and richness of faith communities actively contribute to the building of safe, healthy and cohesive communities throughout our county. About the Role The Head of the MultiFaith Centre provides leadership, and operational management to ensure the centre is an inclusive, welcoming, and impactful space for people of all faiths and none. This is a leadership role with genuine ownership. You will shape long-term direction, safeguard financial sustainability and represent the charity with authority, working closely with Board and Committees. You will oversee the operational delivery of the centre, ensuring plans translate into measurable progress. Community partnerships are integral to the Multi-Faith Centre, and you will be required to maintain, strengthen and build partnerships across communities. To further the work of the Multi-Faith Centre, you will develop initiatives that promote spiritual wellbeing, interfaith connection and respectful dialogue. A key element of the role is securing sustainable funding. As Head of the Multi-Faith Centre you will plan, identify and lead on bid writing, grant applications and income generation activities. The breadth of the role requires energy, sound judgement and disciplined prioritisation. You will move confidently between strategy and execution, diplomacy and decision-making, commercial focus and sector representation. The role is visible and carries real responsibility and offers meaningful and lasting impact. Key Responsibilities Leadership Provide direction for the Multi-Faith Centre, ensuring alignment with organisational values and priorities. Enable effective governance through strong relationships with the Board, Committees and key stakeholders. Develop and implement annual and longterm business plans. Foster a culture of inclusion, respect, and collaboration across all faith communities. Act as the public face of the Multi-Faith Centre, representing it at events, networks, and stakeholder meetings. Operational Management Oversee the delivery of multifaith activities, events, pastoral support, and educational programmes. Ensure the Multi-Faith Centre remains a safe, well-managed, and welcoming environment for staff, volunteers, and visitors. Lead the recruitment, development, and supervision of staff and volunteers. Maintain effective governance, compliance, safeguarding, health & safety, and risk management practices. Partnership and Community Engagement Build strong, trusting relationships with faith leaders, community organisations, university students, staff, and external partners. Promote interfaith dialogue, understanding, and collaboration through events, workshops, and outreach initiatives. Represent the Multi-Faith Centre in local, regional, and national networks relating to faith, wellbeing, and social impact. Funding, Bid Writing and Income Generation Lead on researching, writing, and submitting high quality funding bids to charitable trusts, foundations, and public bodies. Identify new funding opportunities to support strategic initiatives and longterm sustainability. Develop income generating activities aligned with the Multi- Faith Centre s mission. Monitor grant compliance, reporting, and impact measurement. Build strong relationships with funders and stakeholders, ensuring transparent communication and accountability. Financial and Resource Management Strengthen financial sustainability and support the continued success of the Multi- Faith Centre. Drive revenue growth and secure funding opportunities. Manage the Multi-Faith Centre s budget, ensuring effective allocation of resources. Lead on procurement, contracts, and financial reporting. Ensure excellent stewardship of all grants and donations. Person Specification Essential Skills and Experience A strategic thinker, you will have strong leadership and people management experience, setting clear direction and maintaining organisational alignment. Financial literacy, including budget planning and monitoring. Demonstrable success in grant writing/bid writing and securing external funding. Strong understanding of multifaith engagement, inclusion, and community cohesion. Excellent communication, relationship building, and stakeholder engagement skills, inspiring trust and partnership working. Report writing and presentation skills to different audience groups, spanning community groups and board level. With proven experience of leading programmes or services you will take a collaborative approach within community, faith-based, educational, or wellbeing setting. Empathetic, culturally sensitive, and respectful of diverse faith traditions and worldviews. Desirable Skills and Experience Experience working in charitable and/or higher education sectors. Knowledge of safeguarding, wellbeing, and pastoral support frameworks. Experience delivering community-led programmes or social impact initiatives. Understanding of local and national funding landscapes for community and inclusion work. Additional Information Occasional evening and weekend work may be required for events or community activities. Enhanced DBS or equivalent safeguarding checks may be required. We welcome applicants from under-represented groups. How to Apply To apply for the position of Head of the MultiFaith Centre, please submit the following: Your CV Highlight leadership experience, community engagement, funding work, and operational management. A Supporting Statement (no more than 2 3 pages) Please explain: Why you are interested in the role. How you meet the essential and desirable criteria. Examples of relevant achievements in leadership, partnership building, programme delivery, and income generation. Contact Details for Two Referees Referees will not be contacted without your consent and only if you are shortlisted. Interviews We will aim for interviews week commencing 11 May 2026.
AWS Executive
Senior Finance Manager
AWS Executive Maybole, Ayrshire
We are seeking an experienced Senior Head of Finance to lead the team for a well known charity in the West of Scotland. You will be responsible for ensuring robust financial management and strategic insight across the organisation. This is a senior leadership role with responsibility for: Overseeing day-to-day financial operations, reporting, and compliance Leading budgeting, forecasting, and strategic financial planning Driving system improvements, robust controls, and internal governance Managing, coaching, and developing a high-performing Finance/ITS team Providing financial leadership to the Board, Trustees, and senior leadership team This senior role will play a key role in charity's finance/ITS functions, ensuring robust financial management, compliance, and strategic financial planning. This role is pivotal in supporting the organisations senior leadership team with high quality financial analysis and insight to support strategic direction and ensure both financial efficiency and optimal resource use across the organisation. The successful candidate will also oversee and facilitate the development of effective information and communication systems and mechanisms to enable accurate and relevant information to be shared with colleagues, customers and external agencies in a timely manner. Experience required Fully qualified accountant (ICAS, ACCA, CIMA, ACA, CIPFA) and at least 3 years post qualified experience. Demonstrable commitment to continuing professional development. Demonstrable, successful experience in a senior level role leading and managing a dedicated finance team. Leadership and management of a diverse team across more than one professional discipline. High degree of IT systems understanding and competence. Demonstrates respect for diversity and values inclusion. Demonstrable project and change management experience (Desirable). Third Sector experience, particularly in the field of Health and Social Care (Desirable).
Apr 03, 2026
Full time
We are seeking an experienced Senior Head of Finance to lead the team for a well known charity in the West of Scotland. You will be responsible for ensuring robust financial management and strategic insight across the organisation. This is a senior leadership role with responsibility for: Overseeing day-to-day financial operations, reporting, and compliance Leading budgeting, forecasting, and strategic financial planning Driving system improvements, robust controls, and internal governance Managing, coaching, and developing a high-performing Finance/ITS team Providing financial leadership to the Board, Trustees, and senior leadership team This senior role will play a key role in charity's finance/ITS functions, ensuring robust financial management, compliance, and strategic financial planning. This role is pivotal in supporting the organisations senior leadership team with high quality financial analysis and insight to support strategic direction and ensure both financial efficiency and optimal resource use across the organisation. The successful candidate will also oversee and facilitate the development of effective information and communication systems and mechanisms to enable accurate and relevant information to be shared with colleagues, customers and external agencies in a timely manner. Experience required Fully qualified accountant (ICAS, ACCA, CIMA, ACA, CIPFA) and at least 3 years post qualified experience. Demonstrable commitment to continuing professional development. Demonstrable, successful experience in a senior level role leading and managing a dedicated finance team. Leadership and management of a diverse team across more than one professional discipline. High degree of IT systems understanding and competence. Demonstrates respect for diversity and values inclusion. Demonstrable project and change management experience (Desirable). Third Sector experience, particularly in the field of Health and Social Care (Desirable).
Alzheimer's Research UK
Senior Marketing Performance Officer
Alzheimer's Research UK
Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 03, 2026
Full time
Senior Marketing Performance Officer This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: What s working in our marketing and how can we do more of it? The wider Marketing Planning team is responsible for ensuring ARUK s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight. The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy. The role will help build ARUK s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value. This is a real opportunity to help build ARUK s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams. Key Responsibilities: Marketing Effectiveness & Performance Measurement Develop a clear view of marketing performance across channels and campaigns Maintain the organisation s marketing single source of truth performance dashboard Identify opportunities to improve ROI and marketing effectiveness Audience Insight & Learning Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy Support campaign teams with message testing and audience understanding Maintain key audience insight resources such as YouGov crunch and manage use across the organisation Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations. Data and Decision Support Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting Identify gaps in insight or measurement and recommend future approaches Help teams embed a test-and-learn culture Stakeholder Engagement & Upskilling Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning. Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness. Champion a test-and-learn culture across the organisation. What Success Looks Like Teams understand what is driving marketing performance Campaign planning is informed by robust insight Marketing investment decisions are based on clear evidence ARUK has a consistent view of marketing performance across the organisation Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK. Knowledge, skills and experience needed: Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.). Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches. Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development. Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy. Experience presenting insight and performance findings to senior stakeholders, with clear recommendations. Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements. Highly analytical, with strong critical thinking and problem-solving skills Able to communicate complex information simply and compellingly. Curious, evidence-led mindset always seeking to understand what s working and why . Comfortable challenging constructively and influencing decision-making. High attention to detail and accuracy. Ability to plan and manage multiple insight or analysis workstreams simultaneously. Collaborative and proactive able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £36,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 19th April 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Marks Sattin
Head of Commercial Finance
Marks Sattin
Head of Commercial Finance Location: London (Hybrid) A highly successful global fashion retailer is seeking a dynamic Head of Commercial Finance to partner closely with senior leadership and drive the commercial performance of a fast-paced, digitally-led retail business. As a key member of the finance leadership team, you will shape financial strategy, elevate business partnering, and play an instrumental role in enabling future growth. This is a rare opportunity to join a brand with strong momentum and an agile culture. Key Responsibilities: Lead on all Commercial Finance, influencing decision-making at Director level Partner with cross-functional leaders to improve commercial outcomes Oversee daily/weekly/monthly trade reporting Own and develop the annual budget, reforecasting cycles and 5-year planning model Drive improvements in reporting systems and processes Support the CFO on strategic projects including investment, cost optimisation and resource allocation Lead, mentor and develop a high-performing team Skills required: Experienced commercial finance leader Strong commercial acumen with the ability to influence at all levels and keen to take on a fully strategic level role Highly analytical with expertise in financial modelling Confident, proactive communicator who can translate complex financial insight into compelling narratives This is a chance to step into a high-impact, highly visible leadership role at a brand in growth mode. You will influence major commercial decisions, shape financial strategy, and work directly with a forward-thinking CFO in an organisation that's investing in innovation, new categories, and global expansion. If you're looking for a role where you can make your mark, elevate a finance function, and help steer a thriving business into its next phase - this is it. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
Apr 03, 2026
Full time
Head of Commercial Finance Location: London (Hybrid) A highly successful global fashion retailer is seeking a dynamic Head of Commercial Finance to partner closely with senior leadership and drive the commercial performance of a fast-paced, digitally-led retail business. As a key member of the finance leadership team, you will shape financial strategy, elevate business partnering, and play an instrumental role in enabling future growth. This is a rare opportunity to join a brand with strong momentum and an agile culture. Key Responsibilities: Lead on all Commercial Finance, influencing decision-making at Director level Partner with cross-functional leaders to improve commercial outcomes Oversee daily/weekly/monthly trade reporting Own and develop the annual budget, reforecasting cycles and 5-year planning model Drive improvements in reporting systems and processes Support the CFO on strategic projects including investment, cost optimisation and resource allocation Lead, mentor and develop a high-performing team Skills required: Experienced commercial finance leader Strong commercial acumen with the ability to influence at all levels and keen to take on a fully strategic level role Highly analytical with expertise in financial modelling Confident, proactive communicator who can translate complex financial insight into compelling narratives This is a chance to step into a high-impact, highly visible leadership role at a brand in growth mode. You will influence major commercial decisions, shape financial strategy, and work directly with a forward-thinking CFO in an organisation that's investing in innovation, new categories, and global expansion. If you're looking for a role where you can make your mark, elevate a finance function, and help steer a thriving business into its next phase - this is it. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.
ALZHEIMERS SOCIETY
Finance Business Partner
ALZHEIMERS SOCIETY
What if your financial insight and partnership could help one of the UK's largest charities direct its resources where they make the greatest difference for people affected by dementia? About the opportunity As a Finance Business Partner, you'll work alongside budget holders across Alzheimer's Society, turning complex financial information into clear insights that support better decision-making. In a role where every pound matters in the fight against dementia, you'll help ensure our resources reach the places they can have the most impact, whether that's funding groundbreaking research, delivering vital support services, or campaigning for systemic change. You'll build trusted relationships with stakeholders across the organisation, providing the financial analysis, challenge and support they need to navigate complexity with confidence. Through coaching and partnership, you'll help budget holders strengthen their own financial capability, so that sound financial thinking becomes part of how the Society operates, not something that sits only within Finance. You'll be part of our Finance and Assurance directorate, where our vision is to be the Society's single point of truth. Working within the Financial Partnering, Planning and Analysis function, you'll be the dedicated finance partner for our Income and Engagement directorate, connecting Finance with the teams responsible for growing and protecting the Society's income. You'll translate their plans into sound financial frameworks that enable our mission rather than hold it back. You'll already have or be open to developing a deep understanding of how fundraised, legacy and restricted income flows through the Society, and you'll use that specialism to add real value to the teams responsible for growing and stewarding our income. About you You're a finance professional with proven business partnering experience who understands that effective partnering means combining accurate numbers with clear communication, constructive challenge and a genuine interest in helping others see the bigger picture. You're comfortable working across boundaries, building relationships at all levels, and coaching colleagues to develop their financial confidence. You'll have: - A relevant professional accounting qualification (ACA, ACCA, CIMA or equivalent), either fully or part qualified, or qualified by experience. - Experience supporting business teams with budgeting, forecasting and month-end processes, including ensuring appropriate controls are in place and financial performance is communicated effectively and on time. - A track record of applying analytical skills to provide financial advice that supports strategic decision-making. - Experience of identifying and collecting feedback and other data to inform quality improvement and to monitor the performance of processes or tools. - Good communication skills, with the ability to interpret financial information and present it in a way that tells a clear story. - The confidence to challenge, negotiate and influence, while taking a balanced view that incorporates different perspectives. - Experience working with ERP systems. Experience with Unit4 would be particularly valuable, though it is not essential. - The ability to work independently and manage competing priorities, while knowing when to consult and when to ask for support. It would be particularly valuable if you also bring: - Experience partnering with income-generating, fundraising, marketing or engagement functions within a non-profit or charity setting. - An understanding of restricted fund accounting and the financial management of legacy income. What you'll focus on - Partnering with budget holders across your assigned directorate to provide analysis, insight and recommendations that support effective, informed decision-making. - Preparing financial reports, budgets, forecasts and business plans, and modelling financial data to support operational and strategic priorities. - Supporting and challenging budget holders to identify risks and opportunities early, escalating appropriately and agreeing remedial action where needed. - Strengthening financial knowledge and confidence across your stakeholder group through coaching, training and a partnership-based approach. - Working collaboratively across the Finance team to design intuitive reports and analysis that meet the needs of colleagues across the Society. - Advocating good accounting principles and helping to educate, inform and develop others within your directorate and the wider Finance team. - Identifying cost saving or optimisation opportunities, working closely with colleagues in Procurement and Sustainability to realise these. - Supporting Senior Business Partners in identifying key performance metrics and collecting routine feedback from partners across the Society to drive constant quality improvement. You may also line manage a Finance Business Partnering Assistant, role-modelling a high challenge, high support culture where accountability, performance and development go hand in hand. Are you ready to be a trusted financial partner, bringing both challenge and practical solutions to the people working to make life better for everyone affected by dementia? Important Dates: - Deadline for applications is Sunday 12th April 2026 - Interview invites issued Friday 17th April 2026 - Interviews taking place across W/C 20th April 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Apr 02, 2026
Full time
What if your financial insight and partnership could help one of the UK's largest charities direct its resources where they make the greatest difference for people affected by dementia? About the opportunity As a Finance Business Partner, you'll work alongside budget holders across Alzheimer's Society, turning complex financial information into clear insights that support better decision-making. In a role where every pound matters in the fight against dementia, you'll help ensure our resources reach the places they can have the most impact, whether that's funding groundbreaking research, delivering vital support services, or campaigning for systemic change. You'll build trusted relationships with stakeholders across the organisation, providing the financial analysis, challenge and support they need to navigate complexity with confidence. Through coaching and partnership, you'll help budget holders strengthen their own financial capability, so that sound financial thinking becomes part of how the Society operates, not something that sits only within Finance. You'll be part of our Finance and Assurance directorate, where our vision is to be the Society's single point of truth. Working within the Financial Partnering, Planning and Analysis function, you'll be the dedicated finance partner for our Income and Engagement directorate, connecting Finance with the teams responsible for growing and protecting the Society's income. You'll translate their plans into sound financial frameworks that enable our mission rather than hold it back. You'll already have or be open to developing a deep understanding of how fundraised, legacy and restricted income flows through the Society, and you'll use that specialism to add real value to the teams responsible for growing and stewarding our income. About you You're a finance professional with proven business partnering experience who understands that effective partnering means combining accurate numbers with clear communication, constructive challenge and a genuine interest in helping others see the bigger picture. You're comfortable working across boundaries, building relationships at all levels, and coaching colleagues to develop their financial confidence. You'll have: - A relevant professional accounting qualification (ACA, ACCA, CIMA or equivalent), either fully or part qualified, or qualified by experience. - Experience supporting business teams with budgeting, forecasting and month-end processes, including ensuring appropriate controls are in place and financial performance is communicated effectively and on time. - A track record of applying analytical skills to provide financial advice that supports strategic decision-making. - Experience of identifying and collecting feedback and other data to inform quality improvement and to monitor the performance of processes or tools. - Good communication skills, with the ability to interpret financial information and present it in a way that tells a clear story. - The confidence to challenge, negotiate and influence, while taking a balanced view that incorporates different perspectives. - Experience working with ERP systems. Experience with Unit4 would be particularly valuable, though it is not essential. - The ability to work independently and manage competing priorities, while knowing when to consult and when to ask for support. It would be particularly valuable if you also bring: - Experience partnering with income-generating, fundraising, marketing or engagement functions within a non-profit or charity setting. - An understanding of restricted fund accounting and the financial management of legacy income. What you'll focus on - Partnering with budget holders across your assigned directorate to provide analysis, insight and recommendations that support effective, informed decision-making. - Preparing financial reports, budgets, forecasts and business plans, and modelling financial data to support operational and strategic priorities. - Supporting and challenging budget holders to identify risks and opportunities early, escalating appropriately and agreeing remedial action where needed. - Strengthening financial knowledge and confidence across your stakeholder group through coaching, training and a partnership-based approach. - Working collaboratively across the Finance team to design intuitive reports and analysis that meet the needs of colleagues across the Society. - Advocating good accounting principles and helping to educate, inform and develop others within your directorate and the wider Finance team. - Identifying cost saving or optimisation opportunities, working closely with colleagues in Procurement and Sustainability to realise these. - Supporting Senior Business Partners in identifying key performance metrics and collecting routine feedback from partners across the Society to drive constant quality improvement. You may also line manage a Finance Business Partnering Assistant, role-modelling a high challenge, high support culture where accountability, performance and development go hand in hand. Are you ready to be a trusted financial partner, bringing both challenge and practical solutions to the people working to make life better for everyone affected by dementia? Important Dates: - Deadline for applications is Sunday 12th April 2026 - Interview invites issued Friday 17th April 2026 - Interviews taking place across W/C 20th April 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Ambient People
Internal Audit Manager
Ambient People Grays, Essex
Internal Audit Manager - Thurrock Council Salary: £53,460 - £61,638 Grays, 2 days per week in office Job Purpose To manage a team of audit staff to deliver internal audit reviews from agreed audit plans to specified quality and timescales. To coach and develop staff to deliver the highest quality service. To act as the client management contact and audit specialist for a range of council service areas and external clients. Lead by example in modelling and embedding the council's values and behaviours to help build a sustainable highly effective organisation and develop our reputation as a successful council delivering great value for its residents. Key Service Accountabilities: Audit Planning - contribute to the preparation of the council audit plan through consultation with the Head of Internal Audit, Counter Fraud, Risk Management and Insurance. To take the lead on preparing audit plans, including consultation with senior management, research, risk assessment and presentation of the draft audit plan for approval by senior management teams and the Audit committee. Managing the team - take line manager responsibility for several named audit staff (Senior and Internal Auditors), carrying out all the required functions of a line manager; coaching and development, allocation and supervision of work, appraisals, identification of development needs and training to address these, regular one to one meetings, managing performance and attendance in conformance with council policies and procedures. Delivery of audit workplans - manage across the wider team to ensure agreed audit plans are delivered in line with agreed performance measures. Allocate work to team members according to skills, experience and development needs of staff. Client management - act as the key contact for allocated council Assistant Directors and shared service client managers. Attend senior management team meetings to present the outcomes of internal audit work, attend audit committee meetings as the head of internal audit for allocated clients and present audit progress reports and annual opinion statements. Deliver awareness raising for teams of managers and elected Members on audit and governance matters. Monitoring and Quality Assurance - Ensure all audits are completed within agreed Quality Assurance and Improvement Programme (QAIP) through regular monitoring of work across the team. Initiate service development project groups to take forward service improvement projects and oversee the delivery of outcomes from these. Person Specification CCAB/CIMA accounting qualification or MIIA (or equivalent CIIA qualification) Demonstrable success at inter-agency working establishing and building partnerships and productive working relationships within a complex policy and service environment with senior managers and councillors, and a wide range of other bodies, such as partner organisations, communities, public agencies and statutory bodies. Significant relevant experience in a management position with a record of measurable success leading and developing a significant organisational function or service in a large multi-disciplined organisation with comparable scope, budgets and resources including experience of producing a full statement of organisational accounts and all arrangements leading up to that. Evidence of successful resources management in a multi-disciplinary environment, as well as a successful track record in managing large budgets, business planning, quality and performance management including developing strategic financial plans, planning formulating and monitoring complex revenue and capital budgets with varied funding streams and partners.
Apr 02, 2026
Full time
Internal Audit Manager - Thurrock Council Salary: £53,460 - £61,638 Grays, 2 days per week in office Job Purpose To manage a team of audit staff to deliver internal audit reviews from agreed audit plans to specified quality and timescales. To coach and develop staff to deliver the highest quality service. To act as the client management contact and audit specialist for a range of council service areas and external clients. Lead by example in modelling and embedding the council's values and behaviours to help build a sustainable highly effective organisation and develop our reputation as a successful council delivering great value for its residents. Key Service Accountabilities: Audit Planning - contribute to the preparation of the council audit plan through consultation with the Head of Internal Audit, Counter Fraud, Risk Management and Insurance. To take the lead on preparing audit plans, including consultation with senior management, research, risk assessment and presentation of the draft audit plan for approval by senior management teams and the Audit committee. Managing the team - take line manager responsibility for several named audit staff (Senior and Internal Auditors), carrying out all the required functions of a line manager; coaching and development, allocation and supervision of work, appraisals, identification of development needs and training to address these, regular one to one meetings, managing performance and attendance in conformance with council policies and procedures. Delivery of audit workplans - manage across the wider team to ensure agreed audit plans are delivered in line with agreed performance measures. Allocate work to team members according to skills, experience and development needs of staff. Client management - act as the key contact for allocated council Assistant Directors and shared service client managers. Attend senior management team meetings to present the outcomes of internal audit work, attend audit committee meetings as the head of internal audit for allocated clients and present audit progress reports and annual opinion statements. Deliver awareness raising for teams of managers and elected Members on audit and governance matters. Monitoring and Quality Assurance - Ensure all audits are completed within agreed Quality Assurance and Improvement Programme (QAIP) through regular monitoring of work across the team. Initiate service development project groups to take forward service improvement projects and oversee the delivery of outcomes from these. Person Specification CCAB/CIMA accounting qualification or MIIA (or equivalent CIIA qualification) Demonstrable success at inter-agency working establishing and building partnerships and productive working relationships within a complex policy and service environment with senior managers and councillors, and a wide range of other bodies, such as partner organisations, communities, public agencies and statutory bodies. Significant relevant experience in a management position with a record of measurable success leading and developing a significant organisational function or service in a large multi-disciplined organisation with comparable scope, budgets and resources including experience of producing a full statement of organisational accounts and all arrangements leading up to that. Evidence of successful resources management in a multi-disciplinary environment, as well as a successful track record in managing large budgets, business planning, quality and performance management including developing strategic financial plans, planning formulating and monitoring complex revenue and capital budgets with varied funding streams and partners.
Blue Arrow
Commissioning Manager
Blue Arrow Thornaby, Yorkshire
Commissioning Manager required! Salary: 49,054.00 Location: Adult Commissioning, TS1 Hours: Monday - Friday 8.30am - 5pm Purpose of the Post: To support the Head of Adult Commissioning with strategic planning, policy development, and commissioning of services for adult social care. To be responsible for the leadership of strategic commissioning, service development and transformation in a complex and challenging environment, ensuring best use of resources, delivery of strategic outcomes and responsiveness to local need To provide managerial direction and oversight of the commissioning process by co-ordinating the commissioning activities of a team of staff to ensure the effective delivery of a comprehensive commissioning work program To work in partnership with a variety of agencies to ensure that commissioned services are strategically relevant, person centred and high quality. Duties and Responsibilities: 1. Take strategic responsibility and leadership for a defined portfolio and drive forwards service development and transformation using national best practice, legislation, evidence based information and data to define service models and opportunities. 2. To lead on the development and publication of commissioning strategies and plans that will ensure services are commissioned against agreed corporate, directorate, strategic and customer-based needs assessments, having co-production at the centre. 3. Ensure new provision is commissioned in line with the Councils Constitution and financial regulations, including any requirements of the Procurement Act 2023. This will include providing oversight of any procurement process and ensuring good quality specification development and outcome-based performance frameworks. 4. To ensure good understanding of available compliant routes to market, which may include the use of grant agreements, and seek support from the Strategic Procurement Team where required. KNOWLEDGE & EXPERIENCE 1. Detailed knowledge of current relevant legislation, guidance and statutory duties and responsibilities of local authorities. 2. Detailed knowledge of current relevant legislation, guidance and statutory duties and responsibilities relating to Social Care, and/or Housing, and/or Health services, or other related subject matter. 3. Knowledge and significant experience of strategic commissioning. 3 Knowledge and experience of transactional commissioning. 4. Knowledge and experience of working within Procurement regulation, including Procurement Act 2023 and/or the NHS Provider Selection Regime. 5. Experience in support, involvement or developing innovative services, with experience in managing risks and reporting. 6. Experience of managing and evaluating contract performance. 7. Experience of managing, or influencing large budgets, and business planning. 8. Experience of tools and techniques for financial management, planning and control. Please apply! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Apr 02, 2026
Full time
Commissioning Manager required! Salary: 49,054.00 Location: Adult Commissioning, TS1 Hours: Monday - Friday 8.30am - 5pm Purpose of the Post: To support the Head of Adult Commissioning with strategic planning, policy development, and commissioning of services for adult social care. To be responsible for the leadership of strategic commissioning, service development and transformation in a complex and challenging environment, ensuring best use of resources, delivery of strategic outcomes and responsiveness to local need To provide managerial direction and oversight of the commissioning process by co-ordinating the commissioning activities of a team of staff to ensure the effective delivery of a comprehensive commissioning work program To work in partnership with a variety of agencies to ensure that commissioned services are strategically relevant, person centred and high quality. Duties and Responsibilities: 1. Take strategic responsibility and leadership for a defined portfolio and drive forwards service development and transformation using national best practice, legislation, evidence based information and data to define service models and opportunities. 2. To lead on the development and publication of commissioning strategies and plans that will ensure services are commissioned against agreed corporate, directorate, strategic and customer-based needs assessments, having co-production at the centre. 3. Ensure new provision is commissioned in line with the Councils Constitution and financial regulations, including any requirements of the Procurement Act 2023. This will include providing oversight of any procurement process and ensuring good quality specification development and outcome-based performance frameworks. 4. To ensure good understanding of available compliant routes to market, which may include the use of grant agreements, and seek support from the Strategic Procurement Team where required. KNOWLEDGE & EXPERIENCE 1. Detailed knowledge of current relevant legislation, guidance and statutory duties and responsibilities of local authorities. 2. Detailed knowledge of current relevant legislation, guidance and statutory duties and responsibilities relating to Social Care, and/or Housing, and/or Health services, or other related subject matter. 3. Knowledge and significant experience of strategic commissioning. 3 Knowledge and experience of transactional commissioning. 4. Knowledge and experience of working within Procurement regulation, including Procurement Act 2023 and/or the NHS Provider Selection Regime. 5. Experience in support, involvement or developing innovative services, with experience in managing risks and reporting. 6. Experience of managing and evaluating contract performance. 7. Experience of managing, or influencing large budgets, and business planning. 8. Experience of tools and techniques for financial management, planning and control. Please apply! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
EasyWebRecruitment.com
Operations Director
EasyWebRecruitment.com
Witney, Princes Risborough & UK-wide travel Salary - On application Our client provides hands-on IT managed services, and technical projects to schools across England. They support over 5,000 schools nationally and are proud to be an inclusive, collaborative and people centred organisation. They put schools first, delivering reliable, high quality services that help them get on with what matters most teaching and learning. Their values guide everything they do: they care about their work, they think yes, they keep things clear, they commit to excellence, they deliver on their promises and they work as one team. They are now seeking an experienced Operations Director to lead the next phase of operational excellence across their organisation. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across their core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously improve their services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure their operational model supports their commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head of Service Desk Operations and Head of Projects. Key Responsibilities Operational Leadership & Transformation Lead all operational teams to deliver consistent, high quality services. Drive operational change, process improvement and modernisation across the business. Create aligned ways of working across field teams, service desk and projects. Champion a culture of continuous improvement and operational excellence Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set clear service performance metrics and reporting. Drive consistency, standards and best practice across regional teams. Strengthen documentation, processes and shared service methodologie Projects Delivery Oversee the successful delivery of technical projects, ensuring work is delivered on time and with minimal disruption. Support project frameworks, resource planning and capability development. Ensure project delivery supports growth and onboarding Strategic Leadership Contribute to the wider strategic direction their organisation. Align operational infrastructure with commercial and growth plans. Provide insight on resource planning, capacity, service development and long term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able to operate effectively in a fast paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team oriented. Strong customer focused mindset. Able to operate strategically while remaining hands on when needed. This is a full time role with flexible working. Regular presence will be required across their Witney and Princes Risborough offices, with travel across the UK to support regional teams and customer engagement. The package will be discussed at the interview stage and reflects the responsibility and scope of the role. Our client provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. Between these brands they provide services to over 5,000 schools across UK and employ over 470 staff members. They put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. Our client is a friendly and supportive place to work where people feel trusted and respected, and they are proud of the diversity and flexibility that they have and the breadth of skills and experience of their staff. Our client is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment REF-
Apr 02, 2026
Full time
Witney, Princes Risborough & UK-wide travel Salary - On application Our client provides hands-on IT managed services, and technical projects to schools across England. They support over 5,000 schools nationally and are proud to be an inclusive, collaborative and people centred organisation. They put schools first, delivering reliable, high quality services that help them get on with what matters most teaching and learning. Their values guide everything they do: they care about their work, they think yes, they keep things clear, they commit to excellence, they deliver on their promises and they work as one team. They are now seeking an experienced Operations Director to lead the next phase of operational excellence across their organisation. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across their core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously improve their services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure their operational model supports their commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head of Service Desk Operations and Head of Projects. Key Responsibilities Operational Leadership & Transformation Lead all operational teams to deliver consistent, high quality services. Drive operational change, process improvement and modernisation across the business. Create aligned ways of working across field teams, service desk and projects. Champion a culture of continuous improvement and operational excellence Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set clear service performance metrics and reporting. Drive consistency, standards and best practice across regional teams. Strengthen documentation, processes and shared service methodologie Projects Delivery Oversee the successful delivery of technical projects, ensuring work is delivered on time and with minimal disruption. Support project frameworks, resource planning and capability development. Ensure project delivery supports growth and onboarding Strategic Leadership Contribute to the wider strategic direction their organisation. Align operational infrastructure with commercial and growth plans. Provide insight on resource planning, capacity, service development and long term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able to operate effectively in a fast paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team oriented. Strong customer focused mindset. Able to operate strategically while remaining hands on when needed. This is a full time role with flexible working. Regular presence will be required across their Witney and Princes Risborough offices, with travel across the UK to support regional teams and customer engagement. The package will be discussed at the interview stage and reflects the responsibility and scope of the role. Our client provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. Between these brands they provide services to over 5,000 schools across UK and employ over 470 staff members. They put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. Our client is a friendly and supportive place to work where people feel trusted and respected, and they are proud of the diversity and flexibility that they have and the breadth of skills and experience of their staff. Our client is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment REF-
Robert Half
IT Manager
Robert Half Port Glasgow, Renfrewshire
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Apr 02, 2026
Full time
The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues. Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans. End-User Support: Drive high-quality, consistent end-user support. Oversee device life cycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing. Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness. Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments. Process & Governance: Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation. Experience: 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role Knowledge of business system/ERP implementation Experience with Cyber Essentials/Cyber Essentials Plus Experience managing infrastructure and service desk teams Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations) Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Head of Policy and Public Affairs
RESIDENTIAL LANDLORDS ASSOCIATION
The NRLA package: 25 days annual leave increasing to 26 days with three years' service, 27 days with five years' service and 28 days with seven years' service Additional annual day off for your birthday Salary exchange Pension scheme Life assurance Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service Sick pay Cycle purchase loans, season tickets loans and interest free staff loans Complimentary NRLA membership Non contractual annual performance-related bonus scheme Enhanced maternity and paternity pay Location: London/hybrid - based from our London office with a minimum of 20% of time in the office Main Purpose and Scope of Job: As a senior manager, work collaboratively to ensure the delivery of the NRLA vision, values and strategic objectives. Lead the development and implementation of the NRLA's national policy and public affairs strategy, ensuring internal and stakeholder support. Provide advice to the Executive Team as required on policy and public affairs issues. Responsible for: A team of three colleagues Duties & Key Responsibilities Delivery & Impact: Lead the development and oversee the delivery of the NRLA's national policy and public affairs agenda. Work collaboratively with internal teams and external stakeholders as appropriate, to develop robust, evidence-based policy proposals. Identify and develop new opportunities for the NRLA to leverage its resources and assets - including our members, research and partners - to influence political and sector stakeholders. Design, project manage and evaluate plans to progress the NRLA's policy objectives and build its reputation with political and sector stakeholders in England and Wales. Ensure that the team's work is communicated effectively with our members, and engaging them on campaigns as appropriate, working to increase member satisfaction in this area. Proactively collaborate with other colleagues across the organisation, including (but not limited to) communications, marketing and commercial, to ensure policy and public affairs aims and activities are integrated and complemented across the organisation's work. External Relationship: Proactively seek out and maintain effective professional networks that will add value to NRLA's work and its reputation as an influential and reliable partner. Create and nurture collaborative campaign planning and execution with stakeholders and third-party organisations. Manage relationships with external agencies and consultants to deliver objectives. Governance & control: Ensure effective budgetary control mechanisms are in place to monitor spending and value for money. Provide regular updates for the Board and the Executive Team on policy and public affairs plans as required. Ensure team compliance with key policy and procedure in areas such as health and safety; equalities and diversity; data protection; code of conduct and all other statutory requirements, which are routinely checked for compliance. Performance Management: Provide support and development to team members, to ensure that they are appropriately structured and resourced to deliver the corporate aims. Develop a strong performance culture and commitment to customer satisfaction. Monitor performance and ensure the delivery of high quality and innovative services. No leadership role profile can be entirely comprehensive, the post holder will be required to undertake additional duties from time to time, in line with the above responsibilities, as required by the Board. Qualifications: Degree in politics, public policy or other relevant subject; or equivalent experience Skills & abilities: Strong communication and interpersonal skills, with the ability to influence a range of stakeholders. Flexible approach, able to respond quickly to events. External focus, with proven ability to build networks and work in partnership with relevant bodies and organisations. Strong focus on detail, and the delivery of quality-focused information and service. Experience Essential: At least four years' experience working with and/or influencing policymakers, politicians and/or stakeholders Experience of line management Experience of leading policy and/or public affairs campaigns and using a range of campaign approaches Project management Experience of working collaboratively with internal and external stakeholders. Flexible, with demonstrable ability to work on own initiative and as part of a team Desirable: Experience of the housing sector Experience of working with a membership association or third-sector organisation Knowledge: Understanding of UK politics, the private rented sector, and the role of trade associations. Understanding of a creative campaigning environment. Understanding of the role of national and local governments and how to interact with governmental stakeholders. Personal Attributes and other requirements: Excellent interpersonal skills to develop strong relationships with internal and external stakeholders Commitment to the NRLA's objectives Willingness to travel and/or work out of office hours on occasion (e.g. for meetings and engaging with NRLA members - on average once a month)
Apr 02, 2026
Full time
The NRLA package: 25 days annual leave increasing to 26 days with three years' service, 27 days with five years' service and 28 days with seven years' service Additional annual day off for your birthday Salary exchange Pension scheme Life assurance Cash plan health and wellbeing benefit including Employee Assistance Programme and counselling service Sick pay Cycle purchase loans, season tickets loans and interest free staff loans Complimentary NRLA membership Non contractual annual performance-related bonus scheme Enhanced maternity and paternity pay Location: London/hybrid - based from our London office with a minimum of 20% of time in the office Main Purpose and Scope of Job: As a senior manager, work collaboratively to ensure the delivery of the NRLA vision, values and strategic objectives. Lead the development and implementation of the NRLA's national policy and public affairs strategy, ensuring internal and stakeholder support. Provide advice to the Executive Team as required on policy and public affairs issues. Responsible for: A team of three colleagues Duties & Key Responsibilities Delivery & Impact: Lead the development and oversee the delivery of the NRLA's national policy and public affairs agenda. Work collaboratively with internal teams and external stakeholders as appropriate, to develop robust, evidence-based policy proposals. Identify and develop new opportunities for the NRLA to leverage its resources and assets - including our members, research and partners - to influence political and sector stakeholders. Design, project manage and evaluate plans to progress the NRLA's policy objectives and build its reputation with political and sector stakeholders in England and Wales. Ensure that the team's work is communicated effectively with our members, and engaging them on campaigns as appropriate, working to increase member satisfaction in this area. Proactively collaborate with other colleagues across the organisation, including (but not limited to) communications, marketing and commercial, to ensure policy and public affairs aims and activities are integrated and complemented across the organisation's work. External Relationship: Proactively seek out and maintain effective professional networks that will add value to NRLA's work and its reputation as an influential and reliable partner. Create and nurture collaborative campaign planning and execution with stakeholders and third-party organisations. Manage relationships with external agencies and consultants to deliver objectives. Governance & control: Ensure effective budgetary control mechanisms are in place to monitor spending and value for money. Provide regular updates for the Board and the Executive Team on policy and public affairs plans as required. Ensure team compliance with key policy and procedure in areas such as health and safety; equalities and diversity; data protection; code of conduct and all other statutory requirements, which are routinely checked for compliance. Performance Management: Provide support and development to team members, to ensure that they are appropriately structured and resourced to deliver the corporate aims. Develop a strong performance culture and commitment to customer satisfaction. Monitor performance and ensure the delivery of high quality and innovative services. No leadership role profile can be entirely comprehensive, the post holder will be required to undertake additional duties from time to time, in line with the above responsibilities, as required by the Board. Qualifications: Degree in politics, public policy or other relevant subject; or equivalent experience Skills & abilities: Strong communication and interpersonal skills, with the ability to influence a range of stakeholders. Flexible approach, able to respond quickly to events. External focus, with proven ability to build networks and work in partnership with relevant bodies and organisations. Strong focus on detail, and the delivery of quality-focused information and service. Experience Essential: At least four years' experience working with and/or influencing policymakers, politicians and/or stakeholders Experience of line management Experience of leading policy and/or public affairs campaigns and using a range of campaign approaches Project management Experience of working collaboratively with internal and external stakeholders. Flexible, with demonstrable ability to work on own initiative and as part of a team Desirable: Experience of the housing sector Experience of working with a membership association or third-sector organisation Knowledge: Understanding of UK politics, the private rented sector, and the role of trade associations. Understanding of a creative campaigning environment. Understanding of the role of national and local governments and how to interact with governmental stakeholders. Personal Attributes and other requirements: Excellent interpersonal skills to develop strong relationships with internal and external stakeholders Commitment to the NRLA's objectives Willingness to travel and/or work out of office hours on occasion (e.g. for meetings and engaging with NRLA members - on average once a month)

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