Store Customer Experience Manager - Lead, Train & KPI Focus

  • Sainsbury's Supermarkets Ltd
  • Walsall, Staffordshire
  • Feb 19, 2026
Full time Call Centre / CustomerService

Job Description

A leading UK retailer is looking for a Customer Experience Manager at the Walsall store. The role involves overseeing the customer experience, managing the checkout operation, and leading a team to deliver exceptional service. Ideal candidates will have experience in a fast-paced environment and a strong focus on customer satisfaction. This position offers a competitive salary and a range of benefits including a discount card, annual bonuses, and opportunities for personal development.