Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 04, 2026
Seasonal
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development. As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community. You will work closely with the board of trustees to shape the next stage of our charity s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector. You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding. For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.
Apr 04, 2026
Full time
As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development. As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community. You will work closely with the board of trustees to shape the next stage of our charity s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector. You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding. For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.
We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. This is a full-time temporary role working via Brook Street for HMCTS for an ongoing 9 months with a view to extending the contract further . The responsibilities of the role will include: Located in Feltham, West London. Duties: Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Clerking family courts, tribunals and hearings, ensuring papers and materials are available and up to date To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file Will be strictly working in the office, not working from home Skills required: Good excel skills Good organisation skills Good attitude Ability to communicate efficiently via telephone, email etc and to remote workforce Ability to work on own initiative Salary: 15.59 p/h (with benefits of pension scheme and holiday. Hours: 37 hours per week, Monday to Friday , 09:00-17:00 A DBS check will be needed before you can start this role, we will process this for you. if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. All start dates are pending the completion of checks. If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 04, 2026
Seasonal
We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. This is a full-time temporary role working via Brook Street for HMCTS for an ongoing 9 months with a view to extending the contract further . The responsibilities of the role will include: Located in Feltham, West London. Duties: Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Clerking family courts, tribunals and hearings, ensuring papers and materials are available and up to date To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file Will be strictly working in the office, not working from home Skills required: Good excel skills Good organisation skills Good attitude Ability to communicate efficiently via telephone, email etc and to remote workforce Ability to work on own initiative Salary: 15.59 p/h (with benefits of pension scheme and holiday. Hours: 37 hours per week, Monday to Friday , 09:00-17:00 A DBS check will be needed before you can start this role, we will process this for you. if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. All start dates are pending the completion of checks. If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today! Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
Apr 04, 2026
Full time
Fire Safety Officer Flexible location (UK travel required, including nuclear sites) £55,000 salary + benefits Join a leading facilities management organisation as a Fire Officer, ensuring fire safety compliance across a diverse portfolio, including high-risk nuclear environments. This is a hands-on role with national exposure, offering the chance to influence fire safety culture, support operational teams, and maintain robust compliance with UK legislation and nuclear sector standards. Key Responsibilities Develop and maintain fire safety policies and procedures in line with UK legislation and nuclear regulations. Conduct fire risk assessments and ensure timely mitigation of identified risks. Oversee fire detection and suppression systems, ensuring maintenance and compliance. Lead fire drills and emergency evacuation exercises. Liaise with the Office for Nuclear Regulation (ONR) and other statutory bodies. Deliver fire safety training tailored to nuclear site protocols. Support facilities teams with fire safety integration into maintenance and projects. What We re Looking For NEBOSH Fire Safety and Risk Management Certificate (or equivalent). Experience in fire safety within facilities management and/or high-risk environments. Strong knowledge of UK fire safety legislation and nuclear safety protocols. Willingness to travel across the UK & Ireland. Membership of the Institution of Fire Engineers (IFE) desirable. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Emily Swindlehurst (url removed) (0)(phone number removed)
Reporting to : Community & Challenge Events Manager Hours : Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups. Job purpose To develop community fundraising activity and campaigns to support Willow s strategic income goals. To work across Community and Challenge Events to deliver agreed financial and non-financial targets. To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness. Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets. Main duties/responsibilities To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets. To raise awareness of our work and to inspire support through the following activities: To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25% To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25% To deliver presentations to a variety of community audiences. 5% To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10% To develop the charity s social media fundraising activity in collaboration with the wider team.10% Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5% To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5% To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10% To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5% To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge and Experience Essential Demonstrable experience in Community Fundraising Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills Decisive problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Experience in delivering fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Experience of working in the charity / fundraising sector. Other Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car Special Conditions Essential Able to work irregular (unsociable) hours and weekends where necessary.
Apr 04, 2026
Full time
Reporting to : Community & Challenge Events Manager Hours : Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week. Flexibility is available around start and finish times Location: Hybrid working Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel. We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups. Job purpose To develop community fundraising activity and campaigns to support Willow s strategic income goals. To work across Community and Challenge Events to deliver agreed financial and non-financial targets. To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness. Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends. Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets. Main duties/responsibilities To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets. To raise awareness of our work and to inspire support through the following activities: To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25% To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25% To deliver presentations to a variety of community audiences. 5% To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved. 10% To develop the charity s social media fundraising activity in collaboration with the wider team.10% Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5% To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5% To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10% To foster relationships with Willow s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5% To ensure accurate recording of supporter information and reporting on activity through: Updating the charity s database, Raisers Edge (RE) recording all donor contact and fundraising activity. Using RE as a tool to aid fundraising using data insight and reporting To prepare end of campaign reports to improve results for future campaigns and capture learnings. To prepare regular income reports and updates as required. To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice. To keep up to date with changes and trends in the UK fundraising environment To undertake any other tasks required. Qualifications, Knowledge and Experience Essential Demonstrable experience in Community Fundraising Proven record of accomplishment in delivering and meeting targets Self-motivated and able to work on own initiative Well organised with attention to detail Ability to inspire and influence others to support Willow Ability to develop, motivate and manage individuals and groups of individuals Ability to manage several projects and tasks simultaneously and skilled at prioritising Excellent verbal, written and presentation skills Effective negotiating and influencing skills Strong numeracy skills Decisive problem solver with the ability to adapt easily to change Innovative outlook and a willingness to suggest new ideas. Desirable Experience of producing fundraising reports for activity and outcomes Experience in delivering fundraising campaigns and initiatives Fundraising database experience preferably Raiser s Edge Experience of working in the charity / fundraising sector. Other Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required. Full driving license and access to a car Special Conditions Essential Able to work irregular (unsociable) hours and weekends where necessary.
Project Liaison Officer - Housing Carlton Depot, with travel around Barnsley to visit tenants (or any other base within the geographical boundaries of Barnsley) About Us At Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities click apply for full job details
Apr 04, 2026
Full time
Project Liaison Officer - Housing Carlton Depot, with travel around Barnsley to visit tenants (or any other base within the geographical boundaries of Barnsley) About Us At Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities click apply for full job details
Positive Employment is currently recruiting for a Land Charges and Property Database Officer for our client a government organisation in Wembley, London. The successful post holder will be updating the Property Database with new addresses and changes of addresses (and other associated data) - there may also be some project work involved to update incumbent data. A Local Land and Property Gazetteer (LLPG) is a local authority's definitive, central database of all land and property addresses, ensuring consistent, accurate, and up-to-date data. It uses Unique Property Reference Numbers (UPRN) and adheres to BS7666 standards to improve service delivery, coordination, and efficiency. This role is a temporary contract initially for 6 months with the possibility to extend. This role is 3 days in office, 2 days at home; flexible on which days are in office and which are at home. Duties and Responsibilities but not limited to: Process all incoming enquiries whether by phone, written communication (electronic or letter) or in person in a timely and efficient matter. Validate Local Land Charges enquiries and accurately and log and register new search requests. Maintain and update the Local Land Charges Statutory Register in accordance with existing, amended or new legislation for registering, deletion or amendments of all Registrations on the Land Charges Register. Undertake Official Searches of the Statutory Register and enquiry functions using the Local Land Charges and GIS systems. Liaise with other services to ensure prompt completion, verification, collation and despatch of searches. Ensure that correct payments are received, receipted, banked and logged in respect of all searches processed ensuring strict compliance with the organisation's financial procedures. Prepare, maintain and reconcile daily, weekly and monthly all fee income and searches received. Support the Senior Land Charges and Property Analyst in the provision of statistical information and management information reports. Personal Requirements: Previous database management experience - ideally working with a property database but they can be flexible as to where experience has been gained. Must have exemplary attention to detail and proven ability in accuracy of data entry. Once trained in the database, whilst there will be full support from the team, they will be expected to work under their own initiative. An appreciation of the operation of local government. Working Hours: 37hrs / Monday - Friday Pay: £22.82 per hour Please note this role is within the scope of IR35.
Apr 04, 2026
Seasonal
Positive Employment is currently recruiting for a Land Charges and Property Database Officer for our client a government organisation in Wembley, London. The successful post holder will be updating the Property Database with new addresses and changes of addresses (and other associated data) - there may also be some project work involved to update incumbent data. A Local Land and Property Gazetteer (LLPG) is a local authority's definitive, central database of all land and property addresses, ensuring consistent, accurate, and up-to-date data. It uses Unique Property Reference Numbers (UPRN) and adheres to BS7666 standards to improve service delivery, coordination, and efficiency. This role is a temporary contract initially for 6 months with the possibility to extend. This role is 3 days in office, 2 days at home; flexible on which days are in office and which are at home. Duties and Responsibilities but not limited to: Process all incoming enquiries whether by phone, written communication (electronic or letter) or in person in a timely and efficient matter. Validate Local Land Charges enquiries and accurately and log and register new search requests. Maintain and update the Local Land Charges Statutory Register in accordance with existing, amended or new legislation for registering, deletion or amendments of all Registrations on the Land Charges Register. Undertake Official Searches of the Statutory Register and enquiry functions using the Local Land Charges and GIS systems. Liaise with other services to ensure prompt completion, verification, collation and despatch of searches. Ensure that correct payments are received, receipted, banked and logged in respect of all searches processed ensuring strict compliance with the organisation's financial procedures. Prepare, maintain and reconcile daily, weekly and monthly all fee income and searches received. Support the Senior Land Charges and Property Analyst in the provision of statistical information and management information reports. Personal Requirements: Previous database management experience - ideally working with a property database but they can be flexible as to where experience has been gained. Must have exemplary attention to detail and proven ability in accuracy of data entry. Once trained in the database, whilst there will be full support from the team, they will be expected to work under their own initiative. An appreciation of the operation of local government. Working Hours: 37hrs / Monday - Friday Pay: £22.82 per hour Please note this role is within the scope of IR35.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? Are you a proactive, creative communications professional who takes pride in delivering high-quality work? Join a team at the heart of shaping and enabling the strategy and direction of one of the world's leading aerospace organisations. As enabling partners, our internal communication and employee engagement function collaborates with teams across the Actuation UK Global Business Unit (GBU) on a whole spectrum of initiatives and projects. In this role you will work with the Senior Internal Communications and Employee Engagement Officer to deliver clear, relevant and timely content to build employee awareness of the strategic direction of the business. This includes supporting senior leaders communicate effectively through change as well as supporting day-to-day initiatives like wellness, compensation and benefits, onboarding, learning, training, career development, and employee engagement opportunities. We're after a dynamic individual who is equally adept at sourcing human interest stories from scratch, organising the latest employee engagement event, to providing best practice guidance to a range of stakeholders. Key responsibilities: Deliver the internal communication roadmap and help connect to growing opportunities in the external world with our senior internal comms officer, Maintain our internal communications plans and create and schedule content across our key internal channels including our employee app, digital screens, digital newsletter and regular all hands meetings Work to shape and offer best practice around improving engagement and clarity around our internal communications channels Partner with a range of stakeholders i.e. senior leaders, health and safety, facilities, HR, Legal, PR teams to craft messaging and narratives that contextualise day-to-day operations and goals with our broader corporate strategy, ensuring this is engaging and inspires and motivates all employees Partner with a range of stakeholders include C-suite leaders to craft critical / urgent communications and advise on best practice to positively steer employees through major change Ensure any external opportunities are maximised and advise on crisis communication plans where necessary Drive action to increase employee participation in our employee engagement survey, working with HR and senior leaders to show tangible improvements Actively support and help our Culture & CSR Lead shape our DE&I agenda through proactive collaboration with our employee resource groups What will you bring to the role? Essential skills: Knowledge of internal communication and employee engagement best practice, and comfortable at forming plans that drive real results Ability to effectively prioritise in a fast-changing environment Excellent stakeholder management skills. You'll be as comfortable talking to one of our factory workers on the shop floor as you will be working with those in the C-suite Desirable skills: A relevant professional qualification (CIPR/IOIC/CIM/PRCA etc) is highly desirable Experience advising complex, matrixed organisations on major change programmes and initiatives Familiarity with digital communications methods e.g. video and use of Adobe software (e.g. Photoshop, Premier Pro etc.) or a willingness to learn new skills in this space Resilient and have resolve to drive change and seek opportunity for improvements Ability to think creatively and wisely and apply your influential personality Previous experience of writing, editing and creating content across multiple digital and face to face channels including internal news announcements, newsletters, and face to face forums like town halls Proofreading and attention to detail The journalistic ability to source stories from employees and around the business, and translate these into external opportunities where appropriate
Apr 04, 2026
Full time
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. What does the role look like? Are you a proactive, creative communications professional who takes pride in delivering high-quality work? Join a team at the heart of shaping and enabling the strategy and direction of one of the world's leading aerospace organisations. As enabling partners, our internal communication and employee engagement function collaborates with teams across the Actuation UK Global Business Unit (GBU) on a whole spectrum of initiatives and projects. In this role you will work with the Senior Internal Communications and Employee Engagement Officer to deliver clear, relevant and timely content to build employee awareness of the strategic direction of the business. This includes supporting senior leaders communicate effectively through change as well as supporting day-to-day initiatives like wellness, compensation and benefits, onboarding, learning, training, career development, and employee engagement opportunities. We're after a dynamic individual who is equally adept at sourcing human interest stories from scratch, organising the latest employee engagement event, to providing best practice guidance to a range of stakeholders. Key responsibilities: Deliver the internal communication roadmap and help connect to growing opportunities in the external world with our senior internal comms officer, Maintain our internal communications plans and create and schedule content across our key internal channels including our employee app, digital screens, digital newsletter and regular all hands meetings Work to shape and offer best practice around improving engagement and clarity around our internal communications channels Partner with a range of stakeholders i.e. senior leaders, health and safety, facilities, HR, Legal, PR teams to craft messaging and narratives that contextualise day-to-day operations and goals with our broader corporate strategy, ensuring this is engaging and inspires and motivates all employees Partner with a range of stakeholders include C-suite leaders to craft critical / urgent communications and advise on best practice to positively steer employees through major change Ensure any external opportunities are maximised and advise on crisis communication plans where necessary Drive action to increase employee participation in our employee engagement survey, working with HR and senior leaders to show tangible improvements Actively support and help our Culture & CSR Lead shape our DE&I agenda through proactive collaboration with our employee resource groups What will you bring to the role? Essential skills: Knowledge of internal communication and employee engagement best practice, and comfortable at forming plans that drive real results Ability to effectively prioritise in a fast-changing environment Excellent stakeholder management skills. You'll be as comfortable talking to one of our factory workers on the shop floor as you will be working with those in the C-suite Desirable skills: A relevant professional qualification (CIPR/IOIC/CIM/PRCA etc) is highly desirable Experience advising complex, matrixed organisations on major change programmes and initiatives Familiarity with digital communications methods e.g. video and use of Adobe software (e.g. Photoshop, Premier Pro etc.) or a willingness to learn new skills in this space Resilient and have resolve to drive change and seek opportunity for improvements Ability to think creatively and wisely and apply your influential personality Previous experience of writing, editing and creating content across multiple digital and face to face channels including internal news announcements, newsletters, and face to face forums like town halls Proofreading and attention to detail The journalistic ability to source stories from employees and around the business, and translate these into external opportunities where appropriate
Chief Education Officer (CEdO) Ethos Academy Trust Salary: L25- L31: £89,830-104,040 Contract: Full time - full year Location: Ethos Academy Trust. Office base at Reach Academy, Batley. Please note: This role requires significant travel to various school sites and should not be considered office-based. However, aspects of remote work are supported, offering flexibility where possible. We are looking to appoint an experienced and motivated Chief Education Officer to improve and support young people's education. The Trust comprises five Alternative Provision Academies and a specialist Free School based in Yorkshire. Our story began in 2018 when our three founding Kirklees schools (Ethos College, Reach Academy and Engage Academy) formed Ethos Academy Trust. Since then, the Trust has doubled the number of Academies, whilst quadrupling pupil numbers. We are a mixed community of Alternative Provisions and a Special School, operating across three Local Authorities within West and South Yorkshire. Our work extends beyond our Academies to add value to the wider system through the offer of support to other schools and associated services. We celebrate and support the uniqueness of our academies in meeting the needs of their local communities. Our nurturing ethos, underpinned by our clear mission, vision and core values, enables our pupils, their families and our staff teams to thrive. We provide extensive support and educational opportunities for pupils with social, emotional and mental health (SEMH) and wider needs. Trust staff work in partnership with schools, parents/carers and other professionals to support and promote the educational and social inclusion of pupils. The Chief Education Officer role is also de factor Deputy CEO of the Trust. As such, you will provide strategic leadership, working collaboratively to shape the future of the Trust and its school communities. You will support the Chief Executive in driving the Trust through its next phase of growth and development. In this role, you will have overall responsibility for the Trust's Education Strategy and the performance of all schools within the Trust. You will also directly oversee all Headteachers and members of the School Improvement team. We are seeking an experienced individual who is relentless in their focus on school improvement and is open to new ideas and innovations. We require someone who can demonstrate diligence, tenacity, enthusiasm, drive and self-motivation and respond positively to pressure whilst maintaining accessibility and consistency. The Chief Education Officer will: Have overall responsibility for reporting to the CEO and the Board of Trustees on the strategy, improvement initiatives and performance of each academy. Support the CEO as de facto Deputy CEO to devise and implement the agreed strategy; project managing and demonstrating leadership in respect of the Trust's central services and delegated model to schools. Ensure that the academies (under the day-to-day leadership of their respective Headteacher/Head of School make impactful and sustained improvement, with minimal disruption to progress; ensuring that aspirations and standards continue to rise over time. Work with each academy to ensure they are prepared for regulatory inspections and monitoring visits. In conjunction with each Headteacher/Head of School, ensure improvement strategies (including those identified through inspection and monitoring visits) are mapped out, actioned and followed up. With the SENDCOs/Executive Headteachers, engage in local and national SEND related activity and secure access to key groups. Support the day-to-day operations of the Trust, working closely with members of the Executive Team, Central Team and school leaders to deliver sound operation services. Deputise for the CEO in their absence, working with others who share this responsibility. Above all, we are seeking someone with a tenacious drive to provide a top-class education to our young people. To find out more and register your interest for the role, please visit To arrange an informal, confidential discussion regarding this role, please contact Laura McGunigle at Satis Education on or email The closing date for applications is: Wednesday 22 nd April 2026 at 9am Shortlisting will take place on: Wednesday 22 nd April 2026 Interviews will take place on: Wednesday 29th April 2026 Safeguarding Statement Ethos Academy Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including an Enhanced DBS check (including Children's Barred List) and past employment references. Applicants are required, before appointment, to disclose any conviction, caution or binding over including 'spent convictions' under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Apr 03, 2026
Full time
Chief Education Officer (CEdO) Ethos Academy Trust Salary: L25- L31: £89,830-104,040 Contract: Full time - full year Location: Ethos Academy Trust. Office base at Reach Academy, Batley. Please note: This role requires significant travel to various school sites and should not be considered office-based. However, aspects of remote work are supported, offering flexibility where possible. We are looking to appoint an experienced and motivated Chief Education Officer to improve and support young people's education. The Trust comprises five Alternative Provision Academies and a specialist Free School based in Yorkshire. Our story began in 2018 when our three founding Kirklees schools (Ethos College, Reach Academy and Engage Academy) formed Ethos Academy Trust. Since then, the Trust has doubled the number of Academies, whilst quadrupling pupil numbers. We are a mixed community of Alternative Provisions and a Special School, operating across three Local Authorities within West and South Yorkshire. Our work extends beyond our Academies to add value to the wider system through the offer of support to other schools and associated services. We celebrate and support the uniqueness of our academies in meeting the needs of their local communities. Our nurturing ethos, underpinned by our clear mission, vision and core values, enables our pupils, their families and our staff teams to thrive. We provide extensive support and educational opportunities for pupils with social, emotional and mental health (SEMH) and wider needs. Trust staff work in partnership with schools, parents/carers and other professionals to support and promote the educational and social inclusion of pupils. The Chief Education Officer role is also de factor Deputy CEO of the Trust. As such, you will provide strategic leadership, working collaboratively to shape the future of the Trust and its school communities. You will support the Chief Executive in driving the Trust through its next phase of growth and development. In this role, you will have overall responsibility for the Trust's Education Strategy and the performance of all schools within the Trust. You will also directly oversee all Headteachers and members of the School Improvement team. We are seeking an experienced individual who is relentless in their focus on school improvement and is open to new ideas and innovations. We require someone who can demonstrate diligence, tenacity, enthusiasm, drive and self-motivation and respond positively to pressure whilst maintaining accessibility and consistency. The Chief Education Officer will: Have overall responsibility for reporting to the CEO and the Board of Trustees on the strategy, improvement initiatives and performance of each academy. Support the CEO as de facto Deputy CEO to devise and implement the agreed strategy; project managing and demonstrating leadership in respect of the Trust's central services and delegated model to schools. Ensure that the academies (under the day-to-day leadership of their respective Headteacher/Head of School make impactful and sustained improvement, with minimal disruption to progress; ensuring that aspirations and standards continue to rise over time. Work with each academy to ensure they are prepared for regulatory inspections and monitoring visits. In conjunction with each Headteacher/Head of School, ensure improvement strategies (including those identified through inspection and monitoring visits) are mapped out, actioned and followed up. With the SENDCOs/Executive Headteachers, engage in local and national SEND related activity and secure access to key groups. Support the day-to-day operations of the Trust, working closely with members of the Executive Team, Central Team and school leaders to deliver sound operation services. Deputise for the CEO in their absence, working with others who share this responsibility. Above all, we are seeking someone with a tenacious drive to provide a top-class education to our young people. To find out more and register your interest for the role, please visit To arrange an informal, confidential discussion regarding this role, please contact Laura McGunigle at Satis Education on or email The closing date for applications is: Wednesday 22 nd April 2026 at 9am Shortlisting will take place on: Wednesday 22 nd April 2026 Interviews will take place on: Wednesday 29th April 2026 Safeguarding Statement Ethos Academy Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including an Enhanced DBS check (including Children's Barred List) and past employment references. Applicants are required, before appointment, to disclose any conviction, caution or binding over including 'spent convictions' under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 03, 2026
Full time
Are you passionate about transforming how people travel? Do you want to shape the future of sustainable, reliable, people focused public transport across one of the fastest growing regions in the country? If so, this could be your next big challenge. The starting salary for this role is £47,142 per annum based on working 36 hours per week. This role is open to hybrid working and as a team we split our time between working remotely and collaborating with colleagues in our office in Woking for a minimum of two days per week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role We are looking for an ambitious, forward thinking Senior Transport Officer (Route Improvement) to lead a major programme of enhancements across Surrey's bus network. You'll drive improvements that make bus service more reliable, easier to use and more attractive for everyday journeys- directly supporting our Surrey Transport Plan and our Bus Service Improvement Plan. In this influential role, you will lead the end to end corridor studies that shape our future investment programme, working collaboratively to identify infrastructure improvements that delivers real and measurable benefits to passengers and our bus operators. This is a role with real impact: your work will help increase bus ridership, reduce car dependency, and support Surrey's wider environmental and economic ambitions. You'll be at the heart of this bridging strategy and delivery and making change happen on the ground. What You'll Be Doing: Leading bus corridor improvement studies to develop a prioritised, costed programme of interventions Using data, evidence and engagement to identify opportunities that improve reliability, journey times, passenger accessibility and the customer experience Working closely with stakeholders across transport providers, central government, and internal colleagues Support funding bids for bus priority and infrastructure improvements About You We're looking for someone who brings a mix of technical public transport insight, collaborative working style and strong project delivery skills. You'll be motivated by challenge, comfortable navigating complexity and passionate about creating public transport systems that work for people and communities. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A degree (transport, planning, engineering, geography, built environment) or equivalent professional experience Experience working with public transport providers Strong project management skills and a proven track record of delivery Practical experience of scheme identification and development in a highways or public transport setting Excellent communication, influencing and problem solving abilities Ability to work collaboratively across teams and with external partners To apply, we request that you submit a CV and personal statement. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Ligertwood via email at The advert closes on the 26th April 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
THE CHARTERED SOCIETY OF PHYSIOTHERAPY
City, London
£47,907 per annum Full time, 35 hours per week Fixed term contract for 12 months About the role London-based roles: London-based contract with the option of hybrid working between the office and home. The Chartered Society of Physiotherapy is seeking a Trade Union Project Officer to help strengthen our organising, bargaining and employment relations work across the UK. This is an exciting opportunity for someone who wants to use their research, communication and analytical skills to make a real difference to the working lives of physiotherapy staff. You will play a central role in ensuring that reps and members are equipped with high quality, accessible and timely information on employment and trade union matters. You will develop, draft and update a wide range of resources, from briefings and reports to guidance, consultation responses and content for print and digital channels. A key part of the role will be supporting bargaining and negotiation at local, regional, country and UK levels. You will source and analyse quantitative and qualitative information to determine and develop information resources and potential projects. You will also have the opportunity to lead and support discrete pieces of project work, providing expertise and backfill as needed, contributing to the wider programme of work across the directorate. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. If you have any questions about the role, please contact Tom Gill, Head of Employment Policy and Organising, on or email . Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including: 27 days' annual leave plus bank holidays (pro rata) Office closure between 25 December and 01 January A generous pension scheme with 12% employer contribution How to apply Please click on the 'Apply online' tab below and complete the online application form. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 15 April 2026. Shortlisting outcome: W/C 20 April 2026. Interview date: 1 May 2026 (virtual via MS Teams/Zoom). Equality, Diversity and Belonging Accessibility and adjustments To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact , and we will work with you to meet your needs. Disability Confident Scheme As part of the Disability Confident Scheme , candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. Our commitment to equity, diversity and belonging The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP's workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here . NO AGENCIES
Apr 03, 2026
Full time
£47,907 per annum Full time, 35 hours per week Fixed term contract for 12 months About the role London-based roles: London-based contract with the option of hybrid working between the office and home. The Chartered Society of Physiotherapy is seeking a Trade Union Project Officer to help strengthen our organising, bargaining and employment relations work across the UK. This is an exciting opportunity for someone who wants to use their research, communication and analytical skills to make a real difference to the working lives of physiotherapy staff. You will play a central role in ensuring that reps and members are equipped with high quality, accessible and timely information on employment and trade union matters. You will develop, draft and update a wide range of resources, from briefings and reports to guidance, consultation responses and content for print and digital channels. A key part of the role will be supporting bargaining and negotiation at local, regional, country and UK levels. You will source and analyse quantitative and qualitative information to determine and develop information resources and potential projects. You will also have the opportunity to lead and support discrete pieces of project work, providing expertise and backfill as needed, contributing to the wider programme of work across the directorate. Further information View the Candidate Information Pack, which includes the full Job Description and Person Specification, and details on how to apply. If you have any questions about the role, please contact Tom Gill, Head of Employment Policy and Organising, on or email . Working arrangements Hybrid working The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. Flexible working We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. We offer an excellent benefits package, including: 27 days' annual leave plus bank holidays (pro rata) Office closure between 25 December and 01 January A generous pension scheme with 12% employer contribution How to apply Please click on the 'Apply online' tab below and complete the online application form. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack. Closing date: 10am, 15 April 2026. Shortlisting outcome: W/C 20 April 2026. Interview date: 1 May 2026 (virtual via MS Teams/Zoom). Equality, Diversity and Belonging Accessibility and adjustments To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact , and we will work with you to meet your needs. Disability Confident Scheme As part of the Disability Confident Scheme , candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. Our commitment to equity, diversity and belonging The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP's workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here . NO AGENCIES
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Apr 03, 2026
Full time
The starting salary for this role is £33,552 based on a 36-hour week. We are excited to be recruiting two Works Communication Officers to join our fantastic team based at Merrow Highway Depot, Merrow Lane, Guildford. These roles are hybrid, requiring two days per week at Surrey Highways Merrow Depot, where you will be co located with our partners and contractors. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff). Option to buy up to 10 days of additional annual leave. A generous local government salary related pension. Up to 5 days of carer's leave and 2 paid volunteering days per year. Paternity, adoption and dependents leave. An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents Surrey County Council maintains around 3,000 miles of roads, and with increasing demands and tighter budgets, keeping our network safe, reliable and well managed has never been more important. We're looking for two talented Works Communications Officers to join our high performing Works Communication Team, helping to develop effective communications for residents, stakeholders and council members about planned works across the county. In this role, you'll play a key part in creating clear, timely and impactful messages using a range of communication channels to help our 1.1 million residents and stakeholders plan ahead and minimise disruption caused by roadworks. If you're proactive, organised and passionate about helping people stay informed and moving smoothly across Surrey, we'd love to hear from you. What You'll Do Plan, develop and deliver impactful communications that explain planned works clearly and accurately to our residents and stakeholders. Manage, monitor and cross check detailed works programmes in order to pull out key information to inform communications. Work closely with highways engineers to ensure information is accurate and on schedule using supplier information maps and live information of multiple works schemes. Produce a wide range of resident-facing content including letters, emails, road signs, and social media posts. Support the smooth flow of information across customer services, operational teams, councillors, and community stakeholders. Manage multiple projects at once with ever changing deadlines and to be able to work independently using your own initiative to solve problems. Deal with a high volume of customer enquiries and be able to quickly develop responses using information from colleagues, partners and stakeholders. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: A background in customer communications or project management with an eye for detail and a strong work ethic. A methodical approach with proven project management skills and the ability to juggle multiple projects and deadlines at once. Confidence working in a fast-paced environment and picking things up quickly. Experience using CRM and digital systems to manage and progress resident enquiries. The communication skills to work collaboratively with busy technical teams and external stakeholders including local councillors. To apply, we request that you submit a CV and you will be asked the following 4 questions: Describe a communications project you managed where your communication skills directly contributed to a better or more successful outcome. Give an example of a project you have managed involving multiple service providers and stakeholders. How did you manage the flow of information to keep the project on track, and how did you handle changing deadlines? Describe a situation where you built strong relationships with stakeholders to enhance service delivery. How did these relationships contribute to the project's success? Describe a time you had to communicate complex or technical information to a non technical audience. Explain your approach and the communication channels you used. The job advert closes at 23:59 on 19th April 2026 with interviews planned to follow. A standard DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB check will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Title: Pay and Pensions Officer Location: Hybrid working (Halton Borough Council) Hours: 20 hours per week Pay Rate: 14.82 per hour Contract: Initial 3-month contract (with potential for extension) About the Role Halton Borough Council is seeking a knowledgeable and detail-oriented Pay and Pensions Officer to join our team on a part-time, hybrid basis. This is an excellent opportunity for someone with payroll and pensions experience to contribute to a busy and supportive environment, ensuring employees and external payees are paid accurately and on time. You will play a key role in delivering payroll services within strict deadlines, maintaining compliance with statutory regulations, and supporting pension administration across multiple schemes. Key Responsibilities Deliver accurate and timely payroll processes for internal and external payees, ensuring compliance with statutory requirements, audit controls, and Service Level Agreements (SLAs). Assist in the reconciliation of gross to net payroll calculations, identifying and resolving discrepancies. Provide technical support across pension schemes including LGPS, TPS, and NHS. Duties Include Offering expert advice and guidance to employees, managers, schools, and SLA clients on payroll policies, procedures, and pension schemes. Ensuring accurate calculation and payment of salaries, including handling pay variations, deductions, statutory payments (sick pay, maternity/paternity), overpayments, and recoveries. Processing contractual changes such as starters, leavers, and amendments in line with legislation, HMRC guidance, and Council policy. Advising on terms and conditions across various employment frameworks (e.g., NJC, JNC, NHS, School Teachers). Preparing and maintaining payroll records, including payslips, P45s, and payments to external payees. Analysing payroll reports and reconciling discrepancies prior to final processing. Supporting monthly payroll and pension reconciliations, ensuring accuracy for statutory and financial reporting. Assisting with statutory returns and pension reporting using relevant systems and tools. Supporting pension estimates and redundancy calculations to aid decision-making. Investigating and resolving pension data issues for schools using external providers. Contributing to projects such as TUPE transfers by providing payroll and pensions expertise. Supporting system testing and producing user guidance for HR/Payroll systems. Undertaking additional duties appropriate to the role as required. About You Essential: Recognised BTEC Level 3 Advanced Certificate in Payroll Techniques / Payroll Procedures qualification, or equivalent evidence of an appropriate level of skills, HR/payroll knowledge, and ability. Experience in payroll and/or pensions administration. Strong understanding of statutory payroll requirements and pension schemes. Excellent attention to detail and analytical skills. Ability to manage multiple deadlines and prioritise workload effectively. Strong communication skills with the ability to provide clear advice and guidance. Experience working with HR/Payroll systems and reporting tools is desirable. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Apr 03, 2026
Seasonal
Job Title: Pay and Pensions Officer Location: Hybrid working (Halton Borough Council) Hours: 20 hours per week Pay Rate: 14.82 per hour Contract: Initial 3-month contract (with potential for extension) About the Role Halton Borough Council is seeking a knowledgeable and detail-oriented Pay and Pensions Officer to join our team on a part-time, hybrid basis. This is an excellent opportunity for someone with payroll and pensions experience to contribute to a busy and supportive environment, ensuring employees and external payees are paid accurately and on time. You will play a key role in delivering payroll services within strict deadlines, maintaining compliance with statutory regulations, and supporting pension administration across multiple schemes. Key Responsibilities Deliver accurate and timely payroll processes for internal and external payees, ensuring compliance with statutory requirements, audit controls, and Service Level Agreements (SLAs). Assist in the reconciliation of gross to net payroll calculations, identifying and resolving discrepancies. Provide technical support across pension schemes including LGPS, TPS, and NHS. Duties Include Offering expert advice and guidance to employees, managers, schools, and SLA clients on payroll policies, procedures, and pension schemes. Ensuring accurate calculation and payment of salaries, including handling pay variations, deductions, statutory payments (sick pay, maternity/paternity), overpayments, and recoveries. Processing contractual changes such as starters, leavers, and amendments in line with legislation, HMRC guidance, and Council policy. Advising on terms and conditions across various employment frameworks (e.g., NJC, JNC, NHS, School Teachers). Preparing and maintaining payroll records, including payslips, P45s, and payments to external payees. Analysing payroll reports and reconciling discrepancies prior to final processing. Supporting monthly payroll and pension reconciliations, ensuring accuracy for statutory and financial reporting. Assisting with statutory returns and pension reporting using relevant systems and tools. Supporting pension estimates and redundancy calculations to aid decision-making. Investigating and resolving pension data issues for schools using external providers. Contributing to projects such as TUPE transfers by providing payroll and pensions expertise. Supporting system testing and producing user guidance for HR/Payroll systems. Undertaking additional duties appropriate to the role as required. About You Essential: Recognised BTEC Level 3 Advanced Certificate in Payroll Techniques / Payroll Procedures qualification, or equivalent evidence of an appropriate level of skills, HR/payroll knowledge, and ability. Experience in payroll and/or pensions administration. Strong understanding of statutory payroll requirements and pension schemes. Excellent attention to detail and analytical skills. Ability to manage multiple deadlines and prioritise workload effectively. Strong communication skills with the ability to provide clear advice and guidance. Experience working with HR/Payroll systems and reporting tools is desirable. Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Apr 03, 2026
Contractor
Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.
Energy Manager - With Local Authority. initially 3 months , with possible extension. WFH upto 3 days per week ( dependant on in person meetings that week ) Rate per day , guide is 300.00 to 350.00 per day Umbrella. if candidate ticks all boxes there could be some flexibility. Purpose and impact: To be principal expert on energy provision and management, leading work on effectively securing and managing energy for the Council and its partners, and on the development and implementation of programmes and strategies that will support the Council with reaching net zero. You will work closely with officers, contractors, stakeholders and elected members to ensure that the highest standards are achieved within the constraints of time and budget. This role includes the responsibilities listed below: Lead and direct the Energy team, overseeing the strategic work plan to ensure that services are proactively and collaboratively delivered on behalf of the client Establish appropriate project management and reporting arrangements, including regular reports and briefings for key staff, senior officers and Members to ensure that the programme is progressed and implemented according to agreed agendas and targets and within agreed budgets and timescales. Monitor and report on key environmental data to support performance management, decision making and target setting. Manage Council's utilities contracts to ensure compliance and effectiveness. This includes: Procuring and managing contracts that will achieve best value for the client while supporting the efforts to achieve net zero by 2030. Plan, monitor, regulate and manage energy use in Council's estate. Ensure that the Council is adopting best practice and complying with its statutory and regulatory roles. Setting and managing yearly utilities budgets. Ensuring all bills are processed on time to avoid penalties and third parties are recharged for their share of utilities consumption. Manage the Council's Estate Climate Strategy. This includes: Monitoring, reviewing and updating the Strategy and associated action plan to ensure they are fit for purpose and that appropriate progress is being made against delivery aims. Sustain a team and working environment capable of meeting the programme objectives. Developing, project managing and implementing energy efficiency programmes to help the Client achieve energy savings, decarbonise estate and meet budgets. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Apr 03, 2026
Contractor
Energy Manager - With Local Authority. initially 3 months , with possible extension. WFH upto 3 days per week ( dependant on in person meetings that week ) Rate per day , guide is 300.00 to 350.00 per day Umbrella. if candidate ticks all boxes there could be some flexibility. Purpose and impact: To be principal expert on energy provision and management, leading work on effectively securing and managing energy for the Council and its partners, and on the development and implementation of programmes and strategies that will support the Council with reaching net zero. You will work closely with officers, contractors, stakeholders and elected members to ensure that the highest standards are achieved within the constraints of time and budget. This role includes the responsibilities listed below: Lead and direct the Energy team, overseeing the strategic work plan to ensure that services are proactively and collaboratively delivered on behalf of the client Establish appropriate project management and reporting arrangements, including regular reports and briefings for key staff, senior officers and Members to ensure that the programme is progressed and implemented according to agreed agendas and targets and within agreed budgets and timescales. Monitor and report on key environmental data to support performance management, decision making and target setting. Manage Council's utilities contracts to ensure compliance and effectiveness. This includes: Procuring and managing contracts that will achieve best value for the client while supporting the efforts to achieve net zero by 2030. Plan, monitor, regulate and manage energy use in Council's estate. Ensure that the Council is adopting best practice and complying with its statutory and regulatory roles. Setting and managing yearly utilities budgets. Ensuring all bills are processed on time to avoid penalties and third parties are recharged for their share of utilities consumption. Manage the Council's Estate Climate Strategy. This includes: Monitoring, reviewing and updating the Strategy and associated action plan to ensure they are fit for purpose and that appropriate progress is being made against delivery aims. Sustain a team and working environment capable of meeting the programme objectives. Developing, project managing and implementing energy efficiency programmes to help the Client achieve energy savings, decarbonise estate and meet budgets. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
JOB ROLE: Premises Facilities Manager HOURS: Monday - Friday 8:30am - 5pm SALARY: 16 - 18 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Temp to Perm DUTIES INCLUDE; Key Responsibilities: Oversee the daily operations of the estates function, ensuring all facilities remain safe, compliant, and well-maintained. Provide strategic leadership for estates, health & safety, and compliance, embedding strong processes and assurance measures across all locations. Manage and support Premises Officers and the Estates Business Support Assistant, ensuring effective allocation of tasks and performance oversight. Coordinate external contractors, service providers, and professional consultants (including surveyors and facilities teams). Lead on maintenance scheduling, compliance programmes, lettings safety, fleet management, and contractor performance monitoring. Utilise data, systems, and professional insight to maintain operational control, anticipate challenges, and reduce reactive interventions. Person Specification: Hands-on experience in a trade discipline (e.g., electrical, mechanical, building, carpentry, or engineering), with the ability to manage technical projects and advise on building systems. Proven track record in estates or facilities management, ideally within a multi-site or complex setting. Strong leadership skills with the ability to remain composed and decisive under pressure. Solid understanding of health & safety and statutory compliance Exceptional organisational, communication, and team management abilities. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 03, 2026
Contractor
JOB ROLE: Premises Facilities Manager HOURS: Monday - Friday 8:30am - 5pm SALARY: 16 - 18 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Temp to Perm DUTIES INCLUDE; Key Responsibilities: Oversee the daily operations of the estates function, ensuring all facilities remain safe, compliant, and well-maintained. Provide strategic leadership for estates, health & safety, and compliance, embedding strong processes and assurance measures across all locations. Manage and support Premises Officers and the Estates Business Support Assistant, ensuring effective allocation of tasks and performance oversight. Coordinate external contractors, service providers, and professional consultants (including surveyors and facilities teams). Lead on maintenance scheduling, compliance programmes, lettings safety, fleet management, and contractor performance monitoring. Utilise data, systems, and professional insight to maintain operational control, anticipate challenges, and reduce reactive interventions. Person Specification: Hands-on experience in a trade discipline (e.g., electrical, mechanical, building, carpentry, or engineering), with the ability to manage technical projects and advise on building systems. Proven track record in estates or facilities management, ideally within a multi-site or complex setting. Strong leadership skills with the ability to remain composed and decisive under pressure. Solid understanding of health & safety and statutory compliance Exceptional organisational, communication, and team management abilities. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Title: Volunteer Journey Officer Location: Gilwell Park (Hybrid) or Home-based Contract: Permanent Hours: 35 hours per week Salary: Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 Homebased - £31,716 per annum - Band E, Level 3 For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team. For a home-based contract, there is an expectation to attend the office approximately once per month. About the role The volunteer journey is all about a volunteer s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued. In this role, you ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience. Working closely with volunteers and staff, you ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life. What you ll do as our Volunteer Journey Officer Help shape a brilliant volunteering experience for over 140,000 volunteers Work with volunteers and staff to co-create tools, resources and guidance that really make a difference Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn t!) Test out new ideas, gather feedback and tweak things to make them even better Support the rollout of new systems and ways of working across Scouts Deliver training, workshops and presentations to help volunteers thrive Be a go-to person for questions about the volunteer journey Work with teams across the organisation and build great relationships along the way Share what we ve learned so we can keep improving together Key responsibilities as our Volunteer Journey Officer Plan and manage projects that improve the volunteer experience from start to finish Create and develop helpful resources, learning and digital tools for volunteers Listen to volunteer feedback and use it to shape improvements Keep track of how things are going by collecting and looking at data and feedback Make sure everything we do is high quality and aligned with Scouts goals Adapt plans to suit different local needs while keeping a consistent approach nationally Support volunteers and staff as new processes and systems are introduced Work with a wide range of people, both inside and outside Scouts Step in to support the team with other tasks when needed Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59pm Sunday 19th April 2026 Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Apr 03, 2026
Full time
Title: Volunteer Journey Officer Location: Gilwell Park (Hybrid) or Home-based Contract: Permanent Hours: 35 hours per week Salary: Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3 Homebased - £31,716 per annum - Band E, Level 3 For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team. For a home-based contract, there is an expectation to attend the office approximately once per month. About the role The volunteer journey is all about a volunteer s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued. In this role, you ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience. Working closely with volunteers and staff, you ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life. What you ll do as our Volunteer Journey Officer Help shape a brilliant volunteering experience for over 140,000 volunteers Work with volunteers and staff to co-create tools, resources and guidance that really make a difference Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn t!) Test out new ideas, gather feedback and tweak things to make them even better Support the rollout of new systems and ways of working across Scouts Deliver training, workshops and presentations to help volunteers thrive Be a go-to person for questions about the volunteer journey Work with teams across the organisation and build great relationships along the way Share what we ve learned so we can keep improving together Key responsibilities as our Volunteer Journey Officer Plan and manage projects that improve the volunteer experience from start to finish Create and develop helpful resources, learning and digital tools for volunteers Listen to volunteer feedback and use it to shape improvements Keep track of how things are going by collecting and looking at data and feedback Make sure everything we do is high quality and aligned with Scouts goals Adapt plans to suit different local needs while keeping a consistent approach nationally Support volunteers and staff as new processes and systems are introduced Work with a wide range of people, both inside and outside Scouts Step in to support the team with other tasks when needed Benefits: We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country. 28 days holiday and going up to 32 days after 2 years service plus additional days at Christmas Flexible working hours Work in a way that suits you, your role and your department Double matching pension up to 10% of gross salary For a full list of our benefits, click . Closing date for applications: 23:59pm Sunday 19th April 2026 Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Acorn Early Years Foundation is a charitable social enterprise providing high quality, inclusive, early years care and education. The organisation has grown organically over 36 years and now operates 18 day nurseries as well as out-of-school and holiday clubs, forest schools and nature kindergartens. It also offers an early years catering service, and training and consultancy. It aspires to be a thought leader within the early years sector, in modelling sustainable, ethical practices, and is steadily increasing its social impact. Role The role holder will work in the Central Support Team and provide essential analytical, research, and operational support across all sustainability workstreams. Reporting to the Sustainability Lead, the role holder will work closely with them to help develop and accelerate our organisation s sustainability progress by developing methods to enable regular sustainability reporting, providing evidence-based insights, and proactively supporting continuous improvement in sustainability initiatives. Responsibility Key responsibilities include: Data, Reporting & Measurement Develop and maintain monthly and quarterly sustainability dashboards covering energy, waste, water, travel, procurement, and other key metrics. Work with the Sustainability Lead to design and refine reporting templates, KPIs, and data collection processes. Input and validate data in the carbon accounting system on a monthly/quarterly basis. Support the preparation of carbon footprint reports, ESG disclosures, and compliance related submissions. Support with consistent, accurate tracking of sustainability performance across all sites. Improve the organisation s scope of social impact data and its collection, to support annual reporting. Provide cross departmental assistance with data insights and data collection across the Central Support Team. Research, Benchmarking & Evidence Gathering Conduct cost-benefit analyses to evaluate sustainable practices. Research suppliers, materials, technologies, and best practices to inform decision making. Prepare concise insights packs that help the Sustainability Lead make informed decisions. Innovation & Continuous Improvement Identify emerging sustainability opportunities and approaches. Support pilot projects and help evaluate their outcomes. Contribute ideas that strengthen our long term sustainability strategy and operational performance. Expectations Essential: A passionate and driven approach toward driving sustainability within the organisation Ability to interpret data and communicate insights clearly in written and visual formats Advanced IT literacy Curiosity and initiative to learn new tools and systems Highly organised with good time-management skills and ability to work to multiple deadlines Strong attention to detail Desirable Degree in Sustainability, Environmental Science, Sustainable Development, Environmental Management, or a related discipline Proven work experience within a similar role Understanding of core sustainability concepts such as climate change mitigation, carbon footprint, resource efficiency, circular economy, ESG principles and Sustainable Development Goals Awareness of current sustainability trends, technologies, and best practices An interest or experience in education or working with children would be beneficial, as it may support with the context of the work Closing date for applications is Friday 17th April.
Apr 03, 2026
Full time
Acorn Early Years Foundation is a charitable social enterprise providing high quality, inclusive, early years care and education. The organisation has grown organically over 36 years and now operates 18 day nurseries as well as out-of-school and holiday clubs, forest schools and nature kindergartens. It also offers an early years catering service, and training and consultancy. It aspires to be a thought leader within the early years sector, in modelling sustainable, ethical practices, and is steadily increasing its social impact. Role The role holder will work in the Central Support Team and provide essential analytical, research, and operational support across all sustainability workstreams. Reporting to the Sustainability Lead, the role holder will work closely with them to help develop and accelerate our organisation s sustainability progress by developing methods to enable regular sustainability reporting, providing evidence-based insights, and proactively supporting continuous improvement in sustainability initiatives. Responsibility Key responsibilities include: Data, Reporting & Measurement Develop and maintain monthly and quarterly sustainability dashboards covering energy, waste, water, travel, procurement, and other key metrics. Work with the Sustainability Lead to design and refine reporting templates, KPIs, and data collection processes. Input and validate data in the carbon accounting system on a monthly/quarterly basis. Support the preparation of carbon footprint reports, ESG disclosures, and compliance related submissions. Support with consistent, accurate tracking of sustainability performance across all sites. Improve the organisation s scope of social impact data and its collection, to support annual reporting. Provide cross departmental assistance with data insights and data collection across the Central Support Team. Research, Benchmarking & Evidence Gathering Conduct cost-benefit analyses to evaluate sustainable practices. Research suppliers, materials, technologies, and best practices to inform decision making. Prepare concise insights packs that help the Sustainability Lead make informed decisions. Innovation & Continuous Improvement Identify emerging sustainability opportunities and approaches. Support pilot projects and help evaluate their outcomes. Contribute ideas that strengthen our long term sustainability strategy and operational performance. Expectations Essential: A passionate and driven approach toward driving sustainability within the organisation Ability to interpret data and communicate insights clearly in written and visual formats Advanced IT literacy Curiosity and initiative to learn new tools and systems Highly organised with good time-management skills and ability to work to multiple deadlines Strong attention to detail Desirable Degree in Sustainability, Environmental Science, Sustainable Development, Environmental Management, or a related discipline Proven work experience within a similar role Understanding of core sustainability concepts such as climate change mitigation, carbon footprint, resource efficiency, circular economy, ESG principles and Sustainable Development Goals Awareness of current sustainability trends, technologies, and best practices An interest or experience in education or working with children would be beneficial, as it may support with the context of the work Closing date for applications is Friday 17th April.
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £48 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
Bristol As a Principal Commercial Officer, you will manage Domestic Commercial contracts, through the contract life cycle from bidding and negotiation to execution and closure Salary: Circa £48 , 000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The opportunity is to join an active, involved and motivated team committed to delivering Defence Capability to the UK Armed Forces and other customers, Business Winning - Being a key player in the winning of new contracts and agreements of medium to high complexity. Supporting the full Route to Contract and protecting MBDA's business interests, you will work in a multi-functional team in the Bidding process to generate proposals including reviewing and drafting contract terms and support senior commercial staff on major new business campaigns. Negotiations - With support, gaining acceptance and agreement on issues and amendments to ensure contractual compliance within agreed boundaries. Contract Management - Being a vital part of the delivery chain that ensures MBDA meets its promises to our customer on our Contracts. Includes change management, problem solving and administration. Commercial Risk and Opportunity Management: Identifying potential risks and opportunities associated with bids and contracts and working with various departments to develop mitigation strategies. Building and maintaining relationships with new and existing customers & industry partners, focusing on collaboration. Being the interface with internal project team(s) providing commercial advice Communicating with stakeholders at all levels, including reporting to senior management on the progress of your portfolio of work. Representing the commercial team in progress/reviews and/or customer meetings. Working under pressure to achieve deadlines. Day-to-day administration and maintenance of the Commercial Information Systems. Promoting best practice and functional excellence. You may have some supervisory/guidance over more junior staff including graduates and business apprentices What we're looking for from you: Advanced negotiation skills and interpersonal skills. Good process and change management. Experience of managing more complex, high value contracts. Effective team behaviours, influencing and team working skills. Experienced in a broad range of commercial issues and skills including bidding and contract management skills throughout the contract lifecycle. Commercial understanding from customer through to supplier. Awareness and practical applicability of Intellectual Property and its protection. Good understanding of contract law and its applicability. Ability to draft or modify terms and conditions. Understanding Liabilities and mitigating Risk. Awareness of Import and Export restrictions and licencing requirements. Ability to understand and use pricing and costing models. Good Knowledge of IT and Business Tools including SAP Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
