About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Derby Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 04, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Derby Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
OT Cyber Security Engineer Hybrid working Basingstoke We are looking for an OT Cyber Security Engineer to join a growing specialist security capability within a global engineering and infrastructure-focused organisation. This is an opportunity to join a team that is passionate about real-world security delivery, not just compliance. You will play a key role in helping clients protect the systems that support essential services and critical operational environments. If you enjoy solving complex security challenges, working collaboratively with clients, and driving meaningful security improvements, this could be the role for you. What makes this opportunity different? This role is ideal for someone who wants to: Work in a specialist, technical OT security environment Be part of a growing capability where your input shapes delivery Work across advisory, design, and technical implementation Help organisations mature their OT security posture over time The team values: Technical credibility and practical engineering delivery Collaboration with customers to drive security improvements Continuous learning and professional development Ownership and accountability in delivery What you ll be doing You will work across OT cybersecurity advisory and engineering activities, including: Supporting the design and delivery of OT cybersecurity strategies and security roadmaps Working with clients to translate business and enterprise security requirements into secure OT and ICS architectures Designing and delivering security controls using IEC 62443 principles, including zone and conduit network segmentation models Performing OT risk assessments, security gap analysis, and remediation planning Designing, deploying, and supporting OT security monitoring and protection capabilities using technologies such as IDS, secure remote access, and vulnerability management tooling Supporting technical pre-sales activities including security solution design and client workshops Culture & Development This is a business that invests in both technology and people. You can expect: Support towards industry-recognised OT security certifications Exposure to complex and challenging operational environments Clear career progression within a growing security practice
Apr 04, 2026
Full time
OT Cyber Security Engineer Hybrid working Basingstoke We are looking for an OT Cyber Security Engineer to join a growing specialist security capability within a global engineering and infrastructure-focused organisation. This is an opportunity to join a team that is passionate about real-world security delivery, not just compliance. You will play a key role in helping clients protect the systems that support essential services and critical operational environments. If you enjoy solving complex security challenges, working collaboratively with clients, and driving meaningful security improvements, this could be the role for you. What makes this opportunity different? This role is ideal for someone who wants to: Work in a specialist, technical OT security environment Be part of a growing capability where your input shapes delivery Work across advisory, design, and technical implementation Help organisations mature their OT security posture over time The team values: Technical credibility and practical engineering delivery Collaboration with customers to drive security improvements Continuous learning and professional development Ownership and accountability in delivery What you ll be doing You will work across OT cybersecurity advisory and engineering activities, including: Supporting the design and delivery of OT cybersecurity strategies and security roadmaps Working with clients to translate business and enterprise security requirements into secure OT and ICS architectures Designing and delivering security controls using IEC 62443 principles, including zone and conduit network segmentation models Performing OT risk assessments, security gap analysis, and remediation planning Designing, deploying, and supporting OT security monitoring and protection capabilities using technologies such as IDS, secure remote access, and vulnerability management tooling Supporting technical pre-sales activities including security solution design and client workshops Culture & Development This is a business that invests in both technology and people. You can expect: Support towards industry-recognised OT security certifications Exposure to complex and challenging operational environments Clear career progression within a growing security practice
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Seasonal
Hours 8.00am - 5pm Monday - Friday Join Our Team as a Service Advisor! What You'll Do: Taking calls from customers to book in there cars for service. Updating the systems Emailing out reminders Meeting & Greeting customers What We're Looking For: Experience in a similar role Previously handle customer interactions professionally across phone, email, and in person. Why Join Us? Impactful Work : Be a part of an organisation that shapes minds and futures. Supportive Environment : Work alongside a dedicated team that values collaboration and positivity. Professional Growth : This role could lead to a permanent position with our client. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Access to Boost, for online discounts Timesheets can be completed on mobile devices Discount schemes Access to Well-being platforms FREE access to online LinkedIn Learning course Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
German Speaking Business Travel Consultant - Required for this global TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their German clients booking worldwide travel. This role can either be hybrid in the London area or homebased and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to 40k dependent on experience German Speaking Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts and communicating in both German and English Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. German Speaking Business travel consultants skills required Business travel consultant experience is a must Fluent in both German and English Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ability to work under pressure Customer service orientated If you are interested in the above role please apply online
Apr 04, 2026
Full time
German Speaking Business Travel Consultant - Required for this global TMC working on high-profile accounts. Due to continued growth, they are looking to expand their team and recruiting for an experienced Business Travel Consultant to support their German clients booking worldwide travel. This role can either be hybrid in the London area or homebased and will be working Mon-Fri on a small daytime shift pattern. This role offers a salary up to 40k dependent on experience German Speaking Business Travel Consultants duties Act as Travel Advisor and Consultant to Corporate Business travellers, looking after high profile accounts and communicating in both German and English Arranging both routine and complex domestic and international business travel for air, road, rail and accommodation, utilizing a gds Provide consultative advice, solutions and recommendations. This includes conducting analysis and research on the best available fare/routing, and ensuring preferred air carrier and partners are recommended, whilst ensuring adherence to the customers agreed travel policy and requirements Ensure customer travel profiles are detailed and accurate, following internal compliance and regulatory requirements for all customers and locations supported Manage the booking process through the ticketing and order fulfilment, either over the telephone or via email or back office systems and servicing platforms. German Speaking Business travel consultants skills required Business travel consultant experience is a must Fluent in both German and English Sabre, Galileo, Amadeus GDS knowledge is a must Strong airfares knowledge Ability to work under pressure Customer service orientated If you are interested in the above role please apply online
S Guest Consultancy Services Ltd
Stechford, Birmingham
I am currently looking for someone looking for their next role working for a reputable company in their scheduling department - this would someone with a strong customer service and administration background looking to combine their experience to work in a helpdesk / scheduling environment - so taking calls from tenants, booking in engineers, for repairs and maintenance works, engaging with external subcontractors - being proactive and using your initative This is office based on shift patterns between 8am - 6pm, car park onsite and also bonus's available
Apr 04, 2026
Full time
I am currently looking for someone looking for their next role working for a reputable company in their scheduling department - this would someone with a strong customer service and administration background looking to combine their experience to work in a helpdesk / scheduling environment - so taking calls from tenants, booking in engineers, for repairs and maintenance works, engaging with external subcontractors - being proactive and using your initative This is office based on shift patterns between 8am - 6pm, car park onsite and also bonus's available
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Apr 04, 2026
Full time
Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)
Company Secretary - National Housing Bank Closing Date: 12/04/2026 at 23:59 Interviews will take place week commencing 27/04/2026 Successful candidate can be based in any of the following offices: Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle or Northstowe. A bit about the role You will be the statutory Company Secretary of the National Housing Bank Limited, a subsidiary of Homes England. You will be personally supporting the Bank's Board Meetings, its Chair and Directors. With your team, you will also ensure the compliance requirement for our other subsidiary companies as Head of Subsidiary Company Governance. You will work as part of the leadership of our central group governance team, led by our Group Company Secretary and Assistant Director - Governance. Government has set out ambitious plans for Housing and the creation of the National Housing Bank and its status as a National Public Financial Institution (PuFIn) opens up significant financial flexibilities to support the delivery of the Government's Housing mission. Yours will be an exciting role at the centre of this innovation. You will be joining our experienced central governance team, reporting to the Group Company Secretary but will have personal responsibility as Company Secretary to this nationally significant company. Therefore, we are looking for a mixture of sound and practical technical skills and a legal or CGI qualification (or equivalent). You will have confidence and experience in dealing with senior boards operating at a national level and it is likely you will also have experience of equity, guarantees and investments decision making. As ever, maintaining a calm, professional approach, providing sound support to the Chair and Board and getting the job done are the foundations of the job. You will not be alone - you will be part of a highly performing but supportive central governance function - but your personal ability to maintain the trust and confidence of Board members and senior executive colleagues is particularly important. The team believes in delivering a first-class professional service, a delivery focus, taking an innovative and creative approach. We ensure the functioning of sound governance across the group and expect high standards of ourselves and others. And we also believe that this can only be achieved by working in a collaborative, supportive and flexible way - we provide an excellent service but most of all we are an excellent team both to be part of, and to work with. A bit about you As an experienced Company Secretary to the National Housing Bank you will know how to deliver first-class customer service to the NHB Chair and Board. You will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate governance and its delivery. You'll be comfortable supporting a nationally significant public investment body during its formative stages. You will have a real opportunity to help shape the governance practices of the company and the Homes England's wider group. You will be used to working as a trusted advisor to senior Boards, Chairs and members. You will hold a relevant professional qualification and/ or considerable relevant experience. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing a range of stakeholders at a senior level. Most of all you will be an excellent team player, team leader and manager. You will make your own contribution to our reputation as a brilliant team to work in and with. As an experienced governance professional, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? We are the Government's national housing agency. Our role is to accelerate the pace of housebuilding across the country, particularly in areas where there are the most serious affordability issues - meaning people are struggling to find homes. We have the appetite, influence, expertise and resources to drive positive market change and meet the Government's ambition to deliver 300,000 new homes a year, helping create great places to live. Within the next few years, we will have invested over £27 billion across our programmes. The National Housing Bank will help us to deliver against these aims we're building a different kind of public service - join us to help make this happen. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview, we will require you to provide proof of your right to work in the UK at that stage. Homes England are a geographically diverse community. We are all hybrid working at the moment spending 50% of our time working from home and 50% at our offices which are spread across England. The wellbeing of our colleagues remains one of our top priorities. What we offer We understand how important life is outside of work so, as well as competitive salary and pension and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names. Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your top of the range digital kit, you'll be good to go in one of our great offices.
Apr 04, 2026
Full time
Company Secretary - National Housing Bank Closing Date: 12/04/2026 at 23:59 Interviews will take place week commencing 27/04/2026 Successful candidate can be based in any of the following offices: Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle or Northstowe. A bit about the role You will be the statutory Company Secretary of the National Housing Bank Limited, a subsidiary of Homes England. You will be personally supporting the Bank's Board Meetings, its Chair and Directors. With your team, you will also ensure the compliance requirement for our other subsidiary companies as Head of Subsidiary Company Governance. You will work as part of the leadership of our central group governance team, led by our Group Company Secretary and Assistant Director - Governance. Government has set out ambitious plans for Housing and the creation of the National Housing Bank and its status as a National Public Financial Institution (PuFIn) opens up significant financial flexibilities to support the delivery of the Government's Housing mission. Yours will be an exciting role at the centre of this innovation. You will be joining our experienced central governance team, reporting to the Group Company Secretary but will have personal responsibility as Company Secretary to this nationally significant company. Therefore, we are looking for a mixture of sound and practical technical skills and a legal or CGI qualification (or equivalent). You will have confidence and experience in dealing with senior boards operating at a national level and it is likely you will also have experience of equity, guarantees and investments decision making. As ever, maintaining a calm, professional approach, providing sound support to the Chair and Board and getting the job done are the foundations of the job. You will not be alone - you will be part of a highly performing but supportive central governance function - but your personal ability to maintain the trust and confidence of Board members and senior executive colleagues is particularly important. The team believes in delivering a first-class professional service, a delivery focus, taking an innovative and creative approach. We ensure the functioning of sound governance across the group and expect high standards of ourselves and others. And we also believe that this can only be achieved by working in a collaborative, supportive and flexible way - we provide an excellent service but most of all we are an excellent team both to be part of, and to work with. A bit about you As an experienced Company Secretary to the National Housing Bank you will know how to deliver first-class customer service to the NHB Chair and Board. You will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate governance and its delivery. You'll be comfortable supporting a nationally significant public investment body during its formative stages. You will have a real opportunity to help shape the governance practices of the company and the Homes England's wider group. You will be used to working as a trusted advisor to senior Boards, Chairs and members. You will hold a relevant professional qualification and/ or considerable relevant experience. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing a range of stakeholders at a senior level. Most of all you will be an excellent team player, team leader and manager. You will make your own contribution to our reputation as a brilliant team to work in and with. As an experienced governance professional, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? We are the Government's national housing agency. Our role is to accelerate the pace of housebuilding across the country, particularly in areas where there are the most serious affordability issues - meaning people are struggling to find homes. We have the appetite, influence, expertise and resources to drive positive market change and meet the Government's ambition to deliver 300,000 new homes a year, helping create great places to live. Within the next few years, we will have invested over £27 billion across our programmes. The National Housing Bank will help us to deliver against these aims we're building a different kind of public service - join us to help make this happen. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview, we will require you to provide proof of your right to work in the UK at that stage. Homes England are a geographically diverse community. We are all hybrid working at the moment spending 50% of our time working from home and 50% at our offices which are spread across England. The wellbeing of our colleagues remains one of our top priorities. What we offer We understand how important life is outside of work so, as well as competitive salary and pension and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names. Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your top of the range digital kit, you'll be good to go in one of our great offices.
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Stoke Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel across Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 04, 2026
Full time
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Stoke Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel across Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA). As a new service, we have 6 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Apr 04, 2026
Full time
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA). As a new service, we have 6 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 04, 2026
Full time
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service. As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards. Key Responsibilities: Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams Responsible for capturing data and evidence around the outcomes of the service Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff. Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues. Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues. Represent the service and victims at external events including HRDA, DA forums etc where needed. About You: You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team. You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery. Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus. Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner. Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Automotive Service Advisor Opportunity. Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Apr 03, 2026
Full time
Automotive Service Advisor Opportunity. Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential Able to convey information clearly and succinctly whether verbal or written Excellent time management skills Ability to establish effective working relationships with varied personnel Ability to work in a customer focused manner Ability to self-prioritise workload according to the business Excellent telephone manner Ability to follow all Departmental Processes Desirable Experience of working within a Service Department Experience in dealing with customers Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential Commitment to the brand aims and objectives A professional and smart appearance at all times Efficient and well organised Ability to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Self-motivated and able to work as a part of a team Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target driven approach, with the ability to interpret performance data and improve team outcomes. Strong customer service background, ideally including call handling experience. Highly organised, able to manage workload, prioritise effectively, and support team development. Ideal Candidate You're a supportive leader, confident communicator and natural problem solver who enjoys helping people and improving customer experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 03, 2026
Full time
Customer Service Team Leader Location: Edinburgh (Hybrid) Hours: Full time, Monday-Friday (9am-5pm) Salary: Up to 30K DOE About the Role We're looking for an experienced Customer Service Team Leader to support and develop a team within a busy, people focused environment. You'll be responsible for day to day team management, performance monitoring, process oversight, and ensuring every customer receives an excellent standard of service. What You'll Do Lead, motivate and support Customer Service Advisors. Monitor KPIs, performance and service quality. Handle escalated customer enquiries professionally. Deliver regular 1:1s, team meetings and coaching sessions. Ensure processes are followed and continually improved. What We're Looking For (Top 5 Requirements) Proven experience supervising or managing staff in a customer service environment (Ideally call centre) Excellent communication skills, able to engage confidently with a wide range of customers and stakeholders. Target driven approach, with the ability to interpret performance data and improve team outcomes. Strong customer service background, ideally including call handling experience. Highly organised, able to manage workload, prioritise effectively, and support team development. Ideal Candidate You're a supportive leader, confident communicator and natural problem solver who enjoys helping people and improving customer experiences. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Resource Planner £12.71 per hour plus monthly bonus Temporary initially for an 8-12 week period which may be extended Full time Monday to Friday 8am-6pm (8 hours shift within these times) occasional Saturday working may occasionally be required Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Resource Planner to join the RAC call Centre. This role is crucial for ensuring the correct resource is in the contact centre tom cover expected call demands throughout the day. You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand. -Ensuring sufficient staffed are rostered to cover call demands -Creating rosters -Ensuring a fair balance of shifts are allocated to each staff member -Ensuring annual leave / pre-planned absence are taken into account within rostering Requirements To be successful in this role, you will be required to have experience in resource planning, strong planning skills and the ability to work in a fast-changing environment. You will be able to work closely with various stakeholders in the business: -Resource planning experience -Keen eye for detail -Ability to work in a dynamic and changing environment -Strong planning and organisational skills
Apr 03, 2026
Seasonal
Resource Planner £12.71 per hour plus monthly bonus Temporary initially for an 8-12 week period which may be extended Full time Monday to Friday 8am-6pm (8 hours shift within these times) occasional Saturday working may occasionally be required Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Resource Planner to join the RAC call Centre. This role is crucial for ensuring the correct resource is in the contact centre tom cover expected call demands throughout the day. You will ensure that staffing levels are at an expected level and sufficient cover is in place to meet demand. -Ensuring sufficient staffed are rostered to cover call demands -Creating rosters -Ensuring a fair balance of shifts are allocated to each staff member -Ensuring annual leave / pre-planned absence are taken into account within rostering Requirements To be successful in this role, you will be required to have experience in resource planning, strong planning skills and the ability to work in a fast-changing environment. You will be able to work closely with various stakeholders in the business: -Resource planning experience -Keen eye for detail -Ability to work in a dynamic and changing environment -Strong planning and organisational skills
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
Apr 03, 2026
Full time
Exciting opportunity available for an enthusiastic Parts Advisor to join a talented and growing team. This is a fantastic opportunity for someone who is keen to progress their career in the automotive industry and can demonstrate an aptitude for learning and a drive to succeed. This is a varied role that will see you interacting with various customers. ROLE: Dealing with both internal and external enquiries Receiving and dispatching parts in a timely and professional manner. Sourcing and pricing parts Assisting with stock management Working on a variety of specialised computer programs Working with both our Sales and Service departments Import and Export Procedures REQUIREMENTS: GCSE or equivalent (preferred) Strong organisational skills Fully IT literate Excellent communication skills Excellent customer service MORE INFO: 35,000 + Bonus scheme Full Time Permanent 22 days paid holiday, 8 bank holidays, Nest pension scheme, allocated parking space Monday to Friday, 40-hour week. Saturday morning on rotation.
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Apr 03, 2026
Full time
Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
A leading Top 10 accountancy and advisory firm is seeking a Private Client Tax Director to join its growing team in Nottingham . This team advises a diverse client base including high-net-worth individuals, entrepreneurs, trusts, private equity executives and family-owned businesses , supporting them with complex tax planning, compliance and long-term wealth structuring click apply for full job details
Apr 03, 2026
Full time
A leading Top 10 accountancy and advisory firm is seeking a Private Client Tax Director to join its growing team in Nottingham . This team advises a diverse client base including high-net-worth individuals, entrepreneurs, trusts, private equity executives and family-owned businesses , supporting them with complex tax planning, compliance and long-term wealth structuring click apply for full job details
Location: Nantgarw Pay Rate: 13.23 per hour Assignment type: Temporary assignment for a minimum of 2 months Hours: 37.5 hours per week We are currently recruiting for a resilient and professional individual on behalf of one of our valued clients based in Nantgarw. This role involves answering incoming telephone calls during overnight hours and supporting callers in a calm, patient and professional manner. The successful candidate will need to be comfortable handling conversations over the phone and remain composed when dealing with potentially sensitive situations. The Role You will be responsible for answering incoming calls and providing support to individuals contacting the service. The volume of calls overnight is generally low, however the conversations can sometimes be sensitive in nature. Because of this, the successful candidate must be able to remain calm, empathetic and professional when speaking with callers. Key responsibilities include: Answering incoming calls and responding in a professional and supportive manner. Listening carefully and providing clear information where required. Recording information accurately on the internal system. Maintaining a calm and professional approach at all times. Following internal procedures and guidelines. Working Hours This role operates on a night shift rota covering 7 days per week. You will work 8pm to 8am, 3 nights per week. Weekend shifts may form part of your rota. One shift per week will be worked on site in Nantgarw, with the remaining two shifts worked remotely from home. Training Full training will be provided. Training will last 2 weeks and will take place Monday to Friday, 9am to 5pm in the office. Once training is completed, you will move onto the night shift rota. You will ideally have: Strong communication skills. A calm and empathetic manner. Good attention to detail. Basic IT skills and confidence using computer systems. The ability to remain professional during potentially sensitive conversations Working for PERTEMPS you will benefit from:- Weekly Pay or Monthly Pay you decide. Holidays Access to pension Share scheme after qualifying period And many more if interested Apply today call (phone number removed) or email (url removed)
Apr 03, 2026
Seasonal
Location: Nantgarw Pay Rate: 13.23 per hour Assignment type: Temporary assignment for a minimum of 2 months Hours: 37.5 hours per week We are currently recruiting for a resilient and professional individual on behalf of one of our valued clients based in Nantgarw. This role involves answering incoming telephone calls during overnight hours and supporting callers in a calm, patient and professional manner. The successful candidate will need to be comfortable handling conversations over the phone and remain composed when dealing with potentially sensitive situations. The Role You will be responsible for answering incoming calls and providing support to individuals contacting the service. The volume of calls overnight is generally low, however the conversations can sometimes be sensitive in nature. Because of this, the successful candidate must be able to remain calm, empathetic and professional when speaking with callers. Key responsibilities include: Answering incoming calls and responding in a professional and supportive manner. Listening carefully and providing clear information where required. Recording information accurately on the internal system. Maintaining a calm and professional approach at all times. Following internal procedures and guidelines. Working Hours This role operates on a night shift rota covering 7 days per week. You will work 8pm to 8am, 3 nights per week. Weekend shifts may form part of your rota. One shift per week will be worked on site in Nantgarw, with the remaining two shifts worked remotely from home. Training Full training will be provided. Training will last 2 weeks and will take place Monday to Friday, 9am to 5pm in the office. Once training is completed, you will move onto the night shift rota. You will ideally have: Strong communication skills. A calm and empathetic manner. Good attention to detail. Basic IT skills and confidence using computer systems. The ability to remain professional during potentially sensitive conversations Working for PERTEMPS you will benefit from:- Weekly Pay or Monthly Pay you decide. Holidays Access to pension Share scheme after qualifying period And many more if interested Apply today call (phone number removed) or email (url removed)
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR2 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 03, 2026
Full time
Are you a problem-solver with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! We are looking for a Resolution Specialist to join a dynamic client experience team, acting as the first point of contact for any concerns or service issues. Your mission? Deliver fast, membership-focused solutions while ensuring exceptional service and client satisfaction. Day to Day Handling member complaints & retention opportunities Investigating issues thoroughly and working with internal teams to find quick, effective solutions Keeping member records up to date and ensuring accurate service delivery Supporting members with account activations and bookings Collaborating with Business Development & Credit Control teams to streamline processes YOU? A can-do attitude and a thirst for knowledge The ability to stay cool under pressure in a fast-paced environment Strong time management and multitasking skills A dynamic and flexible approach to problem-solving Ready to make a difference and be the go-to problem solver? Apply today and lets talk! 49079CCR2 INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Reservations Advisor Location: Head Office Hours: 37.5 hours per week (5 days over 7) Contract: Full Time Salary: 24,500 per annum + bonus structure About the Role We are looking for a motivated and customer-focused Reservations Advisor to join our Head Office team. The successful candidate will be responsible for handling customer enquiries, processing reservations, and providing exceptional service to customers looking to book holidays. This role requires strong communication skills, attention to detail, and the ability to meet sales and service targets within a fast-paced environment. Key Responsibilities Handling inbound and outbound calls relating to holiday reservations and enquiries Assisting customers in selecting and booking suitable holiday packages Processing reservations accurately and efficiently within internal systems Providing customers with detailed information about destinations, accommodation, and services Meeting individual and team sales targets as part of the bonus structure Maintaining a high level of customer service at all times Managing customer queries, amendments, and cancellations where required Updating customer records and booking information accurately Working Pattern 37.5 hours per week 5 days worked over 7 Weekend working required (every weekend) Salary & Benefits 24,500 per year Bonus structure based on performance targets (details discussed upon start date) Skills & Experience Essential: Excellent communication and interpersonal skills Strong customer service focus Ability to work in a fast-paced, target-driven environment Good organisational and administrative skills Desirable: Previous experience in: Reservations Holiday bookings Travel agency Call centre environment Cold calling Sales roles
Apr 03, 2026
Full time
Job Title: Reservations Advisor Location: Head Office Hours: 37.5 hours per week (5 days over 7) Contract: Full Time Salary: 24,500 per annum + bonus structure About the Role We are looking for a motivated and customer-focused Reservations Advisor to join our Head Office team. The successful candidate will be responsible for handling customer enquiries, processing reservations, and providing exceptional service to customers looking to book holidays. This role requires strong communication skills, attention to detail, and the ability to meet sales and service targets within a fast-paced environment. Key Responsibilities Handling inbound and outbound calls relating to holiday reservations and enquiries Assisting customers in selecting and booking suitable holiday packages Processing reservations accurately and efficiently within internal systems Providing customers with detailed information about destinations, accommodation, and services Meeting individual and team sales targets as part of the bonus structure Maintaining a high level of customer service at all times Managing customer queries, amendments, and cancellations where required Updating customer records and booking information accurately Working Pattern 37.5 hours per week 5 days worked over 7 Weekend working required (every weekend) Salary & Benefits 24,500 per year Bonus structure based on performance targets (details discussed upon start date) Skills & Experience Essential: Excellent communication and interpersonal skills Strong customer service focus Ability to work in a fast-paced, target-driven environment Good organisational and administrative skills Desirable: Previous experience in: Reservations Holiday bookings Travel agency Call centre environment Cold calling Sales roles
Service Advisor Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800 £1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors . You ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What s on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800 £1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you ll have the opportunity to build a long-term career within a supportive Aftersales team.
Apr 03, 2026
Full time
Service Advisor Main Dealership Location: Warrington Salary: Circa £28,600 basic + overtime + bonus OTE: £800 £1,200 per month Working Hours: 45 hours Monday to Friday Saturday mornings on rota (currently 1 in 4, paid overtime) Job Type: Full-time Permanent We re recruiting on behalf of a busy main dealership in Warrington that is expanding its Aftersales team and looking to appoint two experienced Service Advisors . You ll be joining a well-structured department consisting of Service Advisors, Service Administration, and a Service Manager, working in a fast-paced, customer-focused environment with multiple bonus opportunities available every month. The Role As a Service Advisor, you ll be the key point of contact between customers and the workshop, ensuring a smooth and professional service experience from booking through to vehicle handover. Key Responsibilities Meet and greet service customers Manage bookings, job cards, and workshop liaison Keep customers updated on vehicle progress and costs Upsell service plans, tyres, alignment, and additional work Deliver excellent customer service to maximise feedback scores Ensure accurate administration and invoicing Requirements Previous experience as a Service Advisor within a main dealership environment Strong communication and customer-facing skills Confident upselling and working to targets Organised with good IT and DMS experience Full UK Driving Licence What s on Offer Circa £28,600 basic salary Paid overtime for weekend work Realistic bonus of £800 £1,200 per month Multiple bonus gateways (customer feedback, labour sales, service plans, tyres, alignment) Stable, well-managed Aftersales department Long-term career progression opportunities Apply today to join a well-established main dealership in Warrington where your experience will be valued, your earning potential is realistic, and you ll have the opportunity to build a long-term career within a supportive Aftersales team.
