Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
Apr 04, 2026
Full time
Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. You will ensure that all activities, whether routine or reactive, adhere to the necessary technica click apply for full job details
Apr 04, 2026
Full time
About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. You will ensure that all activities, whether routine or reactive, adhere to the necessary technica click apply for full job details
Opportunity to take the day to day lead on smaller transactions while continuing to work with an experienced team on larger and more complex deals. Client Details A leading Corporate Finance business with offices in Birmingham city centre Description Preparation of financial models and forecasts to support corporate finance projects. Conduct financial analysis to assess business performance and opportunities. Support the preparation of presentations and reports for stakeholders. Collaborate with cross-functional teams to gather data for financial assessments. Participate in due diligence processes and evaluate potential investments or acquisitions. Maintain up-to-date knowledge of market trends and industry developments. Ensure compliance with financial regulations and internal policies. Provide support in business valuations and strategic planning initiatives. Profile You will have at least 12 months of corporate finance experience, held at a boutique or accounting firm. Ideally you will hold an accounting qualification. Job Offer Uncapped bonus on top of a competitive salary up to £58,000.
Apr 04, 2026
Full time
Opportunity to take the day to day lead on smaller transactions while continuing to work with an experienced team on larger and more complex deals. Client Details A leading Corporate Finance business with offices in Birmingham city centre Description Preparation of financial models and forecasts to support corporate finance projects. Conduct financial analysis to assess business performance and opportunities. Support the preparation of presentations and reports for stakeholders. Collaborate with cross-functional teams to gather data for financial assessments. Participate in due diligence processes and evaluate potential investments or acquisitions. Maintain up-to-date knowledge of market trends and industry developments. Ensure compliance with financial regulations and internal policies. Provide support in business valuations and strategic planning initiatives. Profile You will have at least 12 months of corporate finance experience, held at a boutique or accounting firm. Ideally you will hold an accounting qualification. Job Offer Uncapped bonus on top of a competitive salary up to £58,000.
Company Secretary - National Housing Bank Closing Date: 12/04/2026 at 23:59 Interviews will take place week commencing 27/04/2026 Successful candidate can be based in any of the following offices: Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle or Northstowe. A bit about the role You will be the statutory Company Secretary of the National Housing Bank Limited, a subsidiary of Homes England. You will be personally supporting the Bank's Board Meetings, its Chair and Directors. With your team, you will also ensure the compliance requirement for our other subsidiary companies as Head of Subsidiary Company Governance. You will work as part of the leadership of our central group governance team, led by our Group Company Secretary and Assistant Director - Governance. Government has set out ambitious plans for Housing and the creation of the National Housing Bank and its status as a National Public Financial Institution (PuFIn) opens up significant financial flexibilities to support the delivery of the Government's Housing mission. Yours will be an exciting role at the centre of this innovation. You will be joining our experienced central governance team, reporting to the Group Company Secretary but will have personal responsibility as Company Secretary to this nationally significant company. Therefore, we are looking for a mixture of sound and practical technical skills and a legal or CGI qualification (or equivalent). You will have confidence and experience in dealing with senior boards operating at a national level and it is likely you will also have experience of equity, guarantees and investments decision making. As ever, maintaining a calm, professional approach, providing sound support to the Chair and Board and getting the job done are the foundations of the job. You will not be alone - you will be part of a highly performing but supportive central governance function - but your personal ability to maintain the trust and confidence of Board members and senior executive colleagues is particularly important. The team believes in delivering a first-class professional service, a delivery focus, taking an innovative and creative approach. We ensure the functioning of sound governance across the group and expect high standards of ourselves and others. And we also believe that this can only be achieved by working in a collaborative, supportive and flexible way - we provide an excellent service but most of all we are an excellent team both to be part of, and to work with. A bit about you As an experienced Company Secretary to the National Housing Bank you will know how to deliver first-class customer service to the NHB Chair and Board. You will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate governance and its delivery. You'll be comfortable supporting a nationally significant public investment body during its formative stages. You will have a real opportunity to help shape the governance practices of the company and the Homes England's wider group. You will be used to working as a trusted advisor to senior Boards, Chairs and members. You will hold a relevant professional qualification and/ or considerable relevant experience. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing a range of stakeholders at a senior level. Most of all you will be an excellent team player, team leader and manager. You will make your own contribution to our reputation as a brilliant team to work in and with. As an experienced governance professional, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? We are the Government's national housing agency. Our role is to accelerate the pace of housebuilding across the country, particularly in areas where there are the most serious affordability issues - meaning people are struggling to find homes. We have the appetite, influence, expertise and resources to drive positive market change and meet the Government's ambition to deliver 300,000 new homes a year, helping create great places to live. Within the next few years, we will have invested over £27 billion across our programmes. The National Housing Bank will help us to deliver against these aims we're building a different kind of public service - join us to help make this happen. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview, we will require you to provide proof of your right to work in the UK at that stage. Homes England are a geographically diverse community. We are all hybrid working at the moment spending 50% of our time working from home and 50% at our offices which are spread across England. The wellbeing of our colleagues remains one of our top priorities. What we offer We understand how important life is outside of work so, as well as competitive salary and pension and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names. Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your top of the range digital kit, you'll be good to go in one of our great offices.
Apr 04, 2026
Full time
Company Secretary - National Housing Bank Closing Date: 12/04/2026 at 23:59 Interviews will take place week commencing 27/04/2026 Successful candidate can be based in any of the following offices: Birmingham, Bristol, Leeds, Liverpool, London, Manchester, Newcastle or Northstowe. A bit about the role You will be the statutory Company Secretary of the National Housing Bank Limited, a subsidiary of Homes England. You will be personally supporting the Bank's Board Meetings, its Chair and Directors. With your team, you will also ensure the compliance requirement for our other subsidiary companies as Head of Subsidiary Company Governance. You will work as part of the leadership of our central group governance team, led by our Group Company Secretary and Assistant Director - Governance. Government has set out ambitious plans for Housing and the creation of the National Housing Bank and its status as a National Public Financial Institution (PuFIn) opens up significant financial flexibilities to support the delivery of the Government's Housing mission. Yours will be an exciting role at the centre of this innovation. You will be joining our experienced central governance team, reporting to the Group Company Secretary but will have personal responsibility as Company Secretary to this nationally significant company. Therefore, we are looking for a mixture of sound and practical technical skills and a legal or CGI qualification (or equivalent). You will have confidence and experience in dealing with senior boards operating at a national level and it is likely you will also have experience of equity, guarantees and investments decision making. As ever, maintaining a calm, professional approach, providing sound support to the Chair and Board and getting the job done are the foundations of the job. You will not be alone - you will be part of a highly performing but supportive central governance function - but your personal ability to maintain the trust and confidence of Board members and senior executive colleagues is particularly important. The team believes in delivering a first-class professional service, a delivery focus, taking an innovative and creative approach. We ensure the functioning of sound governance across the group and expect high standards of ourselves and others. And we also believe that this can only be achieved by working in a collaborative, supportive and flexible way - we provide an excellent service but most of all we are an excellent team both to be part of, and to work with. A bit about you As an experienced Company Secretary to the National Housing Bank you will know how to deliver first-class customer service to the NHB Chair and Board. You will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate governance and its delivery. You'll be comfortable supporting a nationally significant public investment body during its formative stages. You will have a real opportunity to help shape the governance practices of the company and the Homes England's wider group. You will be used to working as a trusted advisor to senior Boards, Chairs and members. You will hold a relevant professional qualification and/ or considerable relevant experience. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing a range of stakeholders at a senior level. Most of all you will be an excellent team player, team leader and manager. You will make your own contribution to our reputation as a brilliant team to work in and with. As an experienced governance professional, you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Who are we? We are the Government's national housing agency. Our role is to accelerate the pace of housebuilding across the country, particularly in areas where there are the most serious affordability issues - meaning people are struggling to find homes. We have the appetite, influence, expertise and resources to drive positive market change and meet the Government's ambition to deliver 300,000 new homes a year, helping create great places to live. Within the next few years, we will have invested over £27 billion across our programmes. The National Housing Bank will help us to deliver against these aims we're building a different kind of public service - join us to help make this happen. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. If your application is shortlisted to interview, we will require you to provide proof of your right to work in the UK at that stage. Homes England are a geographically diverse community. We are all hybrid working at the moment spending 50% of our time working from home and 50% at our offices which are spread across England. The wellbeing of our colleagues remains one of our top priorities. What we offer We understand how important life is outside of work so, as well as competitive salary and pension and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you. If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to loads of great discounts with leading high street names. Our range of network groups are also there to support you to truly be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your top of the range digital kit, you'll be good to go in one of our great offices.
Assistant Store Manager Our client is a leading menswear retailer, they have stores/concessions across the UK and have been operating for over 75 years. The business is expanding further, and they are currently seeking an experienced Assistant Store Manager to join the team at their menswear store based within Metrocentre, Unit 21 Lower Platinum Mall, St Michaels Way, Gateshead, NE11 9YG click apply for full job details
Apr 03, 2026
Full time
Assistant Store Manager Our client is a leading menswear retailer, they have stores/concessions across the UK and have been operating for over 75 years. The business is expanding further, and they are currently seeking an experienced Assistant Store Manager to join the team at their menswear store based within Metrocentre, Unit 21 Lower Platinum Mall, St Michaels Way, Gateshead, NE11 9YG click apply for full job details
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Assistant Manager to join their well-established team. This role plays a key part in supporting the Customer Service Operations Manager in leading the department and ensuring the delivery of an exceptional customer experience click apply for full job details
Apr 03, 2026
Full time
Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Assistant Manager to join their well-established team. This role plays a key part in supporting the Customer Service Operations Manager in leading the department and ensuring the delivery of an exceptional customer experience click apply for full job details
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
Apr 03, 2026
Full time
Assistant Bodyshop Manager Location: Reading Salary: Up to £55,000 per annum (Negotiable) / £65K+ with bonuses Hours: Monday to Friday, 45 hours per week Benefits: 30 days holiday, Achievable Bonus Structure, career progression opportunities and more We're looking for a proactive and hands-on Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager to support the day-to-day operations of a busy, high-performing accident repair centre in Berkshire. This role is ideal for an experienced team leader or senior technician/estimator ready to step into management, or an existing assistant manager looking to grow within a forward-thinking business. Working closely with the General Bodyshop Manager, you will help drive performance, maintain high standards, and ensure a seamless customer journey from estimate to delivery. This is a fantastic opportunity to join a customer-focused organisation that values development, teamwork, and operational excellence. Key Responsibilities of an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Support the Bodyshop Manager in overseeing daily workshop operations Assist in managing productivity, efficiency, and workshop flow Ensure repairs are completed to manufacturer and industry standards Monitor quality control and help maintain high levels of workmanship Support team leadership including technicians, painters, estimators, and admin staff Assist with staff training, development, and performance management Help manage job allocation, work prioritisation, and turnaround times Maintain excellent customer service and handle queries or complaints professionally Ensure compliance with health & safety regulations and company policies Support cost control across labour, parts, paint, and materials Skills and Experience for an Assistant Bodyshop Manager / Deputy Bodyshop Manager / Assistant Accident Repair Centre Manager: Previous experience within an automotive bodyshop or accident repair centre Experience in a supervisory, team leader, or senior technician/estimator role Strong knowledge of bodyshop processes including panel, paint, and estimating Good organisational and problem-solving skills Ability to motivate and support a diverse team Understanding of KPIs, productivity, and workshop efficiency Experience using Audatex or similar estimating systems preferred Strong communication and customer service skills If you're an ambitious Bodyshop Supervisor / Senior Technician / Estimator looking to progress into management, or an established Assistant Bodyshop Manager seeking a new challenge, this is your opportunity to take the next step in your career. Click 'Apply Now' to take the next step in your career INDBS
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Apr 03, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry. Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a face to face sales advisor and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales advisors and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits in fundraising Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Event Delivery Manager leads the SSC Events support function, overseeing the planning, coordination, and delivery of BDO's events programme. The role provides strategic, operational, and people leadership, ensuring high standards, consistency, and efficiency across all event activity. Working closely with the Operations Manager, the Event Delivery Manager is responsible for the development and performance of the Events Coordinators and Events Assistants, supporting continuous improvement and excellence in event delivery. You'll be someone with: Extensive experience in event management within a corporate or professional setting. Proven leadership and team development experience. Strong operational and organisational skills. Supplier or agency management experience. Excellent communication and stakeholder engagement abilities. Good working knowledge of event technologies and management systems. Desirable Experience supporting operational change or transformation. Understanding of professional services environments. Event management qualification. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Apr 03, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: THE ROLE The Digital Content Assistant is responsible for supporting the implementation and delivery of the digital content calendar for TK (url removed). In this role, you will contribute to delivering the digital trading and brand plans through the development, build and execution of all content across our transactional European sites and apps. Working alongside the Content Officers and Content Manager, this role partners closely with Brand and Marketing and the Online Trading team, to ensure all content aligns with omnichannel and brand priorities, and delivers to both sales and traffic plans. WHAT YOU'LL DO Digital Content Planning Support the implementation of the digital and SEO content plans across all European sites, banners and devices Help plan, brief and deliver content across websites and apps, ensuring alignment with trading, brand and omnichannel priorities Work with Online Trading to translate the trading calendar into weekly content plans (Homepage, PLPs, CLPs, cross-sell modules) Partner with SEO teams and agencies to support SEO content delivery and best practice across European markets Support content planning for brand and static pages (Careers, Store Locator, Gift Cards, Customer Services and more) Use data, insight and testing (including A/B testing) to optimise content performance and improve customer conversion CMS Management & Optimisation Support the build and management of product, brand and static content across websites and apps Brief digital assets into Creative teams and ensure timely, accurate content delivery Work with Content and Optimisation teams to support personalisation and testing initiatives Help maintain and evolve the CMS roadmap in partnership with Digital Product Development Identify and escalate website defects, partnering with Digital IT Operations to resolve issues quickly Support CMS training and ongoing guidance for wider business users Collaboration & Continuous Improvement Build strong relationships across Digital Commerce, Marketing, Brand, Creative, IT, Customer Services and Insight teams Stay up to date on competitor activity, digital trends and best practice Take ownership of personal development and actively contribute to continuous improvement Build off-price awareness and share knowledge across teams WHAT YOU'LL BRING Experience of working with content management systems (CMS) in a digital environment HTML experience (beginner/intermediate) Experience of working within the Hybris Ecommerce platform Knowledge of SEO principals and best practice Strong attention to detail and the ability to work under pressure and to tight deadlines Excellent planning and organisation skills, with the ability to prioritise own workload and re-prioritise across tasks as required by the team Excellent influencing, relationship building and communication skills Ability to communicate effectively; work well with a team and have a pro-active, 'can-do' attitude Enthusiastic, with a passion for the work, building relationships and our organisation Strong customer facing approach Ability to use insight and evaluate website analytics tools (e.g. Google Analytics) to improve website content Results-orientated German speaking advantageous You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The purpose of Shared Service Centre Operations Manager role is to provide leadership and management of multi-discipline teams and ownership of delivery of an operational area of the SSC. This will involve strategic thinking, engineering effective and efficient end to end processes, resource planning across a number of teams within the operation and managing a team of Assistant managers. The post holder will be responsible for enabling the delivery of exceptional service, be client centric and quality focussed ensuring we deliver to our operational excellence standards. You'll be someone with: Proven experience at Operations Manager or equivalent level Exceptional leadership and people management skills Strong communication and influencing skills Proven project and change management skills - ability to manage complex operational projects Commercially focused with experience of managing against a P&L Ability to think both strategically and operationally Highly skilled in the development and leadership of teams with the ability to challenge and coach individuals Adept at working independently, pre-empting and resolving issues Highly diplomatic and discrete with the ability to handle highly sensitive matters Proactive at all times and able to work on own initiative without supervision Highly organised and driven while being aware of the wider context, as well as maintaining control over detail Strong ability to prioritise and focus on getting the job done while continuing to evaluate additional requests You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 03, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a QRM Support SSC Senior Assistant of BDO's Quality and Risk Team Support Service within the Shared Service Centre (SSC), you will play a pivotal role in providing comprehensive support to the wider Quality and Risk Management (QRM) function. This position is integral to ensuring the firm maintains its commitment to excellence and risk mitigation across all operations. You'll be someone with: Strong Analytical Skills and Attention to Detail: Ability to meticulously analyse data and identify trends, ensuring accuracy in all reporting and monitoring activities. Excellent Communication and Interpersonal Abilities: Proficient in conveying complex information clearly and effectively, fostering strong relationships within the team and across departments. Ability to Work Collaboratively in a Team Environment: Demonstrated experience in working effectively within a team, contributing to collective goals and supporting colleagues. Experience in Quality Assurance or Risk Management: Previous experience in these areas is preferred but not essential. We are looking for someone who is keen to learn and develop a solid understanding of the nuances of quality and risk processes. Proficiency in Excel and/or Power BI: Skilled in data manipulation and report creation using Excel and Power BI, enabling efficient handling of large datasets and insightful reporting. Innovative - You possess a proactive mindset, constantly seeking opportunities for improvement and innovation within quality and risk processes. Your creative problem-solving skills enable you to think outside the box and propose novel solutions to complex challenges. Technically Proficient - While familiarity with quality and risk tools and methodology is advantageous, you are tech-savvy and comfortable with learning new software and technologies to enhance quality and risk management capabilities. Committed to Growth - You have a strong eagerness to learn and a desire to expand your knowledge and skills in quality assurance and risk management. Organisational Expert - You excel in effective time management, prioritising tasks and managing time efficiently to meet deadlines and support multiple functions. Your resourcefulness allows you to utilise available resources to achieve objectives and overcome obstacles. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Apr 03, 2026
Full time
ABOUT THE ROLE As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
Apr 03, 2026
Full time
Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: 36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account Managers Team & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issues Operational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaints Order Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop others Desirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processes What's on offer? Salary up to 36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environment INDCAM
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Apr 03, 2026
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Post(s): Fundraising Assistant x2 Contract: Permanent Hours: Part-Time, 17.5 hours Salary: £24,962.70 FTE per annum Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY + Hybrid Working About Us Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk s largest environmental charity, committed to the protection and enhancement of Norfolk s wildlife and wild places. About you and The Role We are seeking a motivated and highly organised Fundraising Assistant to join our successful and dynamic Fundraising Team. The Fundraising Assistant will be based in Bewick House in the Development and Partnerships Directorate. As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies). You will be joining the Norfolk Wildlife Trust Fundraising team a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust. We have a particularly exciting and challenging period ahead as the Trust in it its centenary year and seeks to source funding for its ambitious strategy A Wilder Norfolk for All . With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement. You will play a pivotal role in the efficient operation of NWT s fundraising systems and effective recording of the Team s communications and income details on the Trust s CRM system. Norfolk Wildlife Trust prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer. Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving. You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory. Being at the front-line of communication you will maintain a positive, pleasant and can-do attitude in dealings with all those inside and outside the organisation. You will have demonstrable administrative and customer-facing experience. Norfolk Wildlife Trust owns and manages a diverse range of sites across Norfolk including the Trust s 60 nature reserves, four visitor centres and operates from its head office at Bewick House in Norwich. The trust has more than 41,000 members, 160 employees (including our valued seasonal staff) as well as 450 volunteers working across the organisation. We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. The hours of work will be 17.5 hours. We operate a hybrid system where the Fundraising Team works at least 3 days a week in the Bewick House Office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. We will consider full time applicants for this role. The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered. Interviews are likely to take place during w/c 27th April 2026, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY. We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview. If you have not heard again from us by 27th April 2026 you should assume your application has not been successful on this occasion. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equality, Diversity and Inclusion We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. No agencies please.
Apr 02, 2026
Full time
Post(s): Fundraising Assistant x2 Contract: Permanent Hours: Part-Time, 17.5 hours Salary: £24,962.70 FTE per annum Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY + Hybrid Working About Us Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk s largest environmental charity, committed to the protection and enhancement of Norfolk s wildlife and wild places. About you and The Role We are seeking a motivated and highly organised Fundraising Assistant to join our successful and dynamic Fundraising Team. The Fundraising Assistant will be based in Bewick House in the Development and Partnerships Directorate. As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies). You will be joining the Norfolk Wildlife Trust Fundraising team a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust. We have a particularly exciting and challenging period ahead as the Trust in it its centenary year and seeks to source funding for its ambitious strategy A Wilder Norfolk for All . With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement. You will play a pivotal role in the efficient operation of NWT s fundraising systems and effective recording of the Team s communications and income details on the Trust s CRM system. Norfolk Wildlife Trust prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer. Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving. You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory. Being at the front-line of communication you will maintain a positive, pleasant and can-do attitude in dealings with all those inside and outside the organisation. You will have demonstrable administrative and customer-facing experience. Norfolk Wildlife Trust owns and manages a diverse range of sites across Norfolk including the Trust s 60 nature reserves, four visitor centres and operates from its head office at Bewick House in Norwich. The trust has more than 41,000 members, 160 employees (including our valued seasonal staff) as well as 450 volunteers working across the organisation. We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. The hours of work will be 17.5 hours. We operate a hybrid system where the Fundraising Team works at least 3 days a week in the Bewick House Office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. We will consider full time applicants for this role. The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered. Interviews are likely to take place during w/c 27th April 2026, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY. We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview. If you have not heard again from us by 27th April 2026 you should assume your application has not been successful on this occasion. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Equality, Diversity and Inclusion We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible. No agencies please.
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Apr 02, 2026
Full time
Are you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives. Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment. Successful candidates will: Have strong communication skills and customer service skills Be self-motivated Have a tenacious approach to personal development Possess a competitive sales mentality Have an entrepreneurial mind-set Sales and Customer Service advisors will: Approach new and potential customers on behalf of their clients Keep up to date with relevant client product information Understand customer trends and market traits Provide excellent Customer Service in a professional manner Complete Sales and relevant paperwork to a high standard Set individual sales targets and goals to achieve No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'. Apply now. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Assistant Plant Area Manager Location: South London Working Hours: 40 hours per week (alternate weekends) Salary: 28,000 - 31,000 DOE Join one of the UK's largest and most successful garden centres in a key role within their busy plant department. As Assistant Plant Area Manager, you'll work closely with the Plant Area Manager to support the day-to-day running of a high-performing department, helping to lead the team and maintain exceptional retail and horticultural standards. With a large and established plant team already in place, this is a great opportunity for someone ready to step up from a supervisory role or currently managing a smaller plant department, looking to develop their career within a high-volume and well-respected centre. The Role Support the Plant Area Manager in the day-to-day running of the plant department. Oversee the department and team in the manager's absence. Help lead and organise a large plant team, allocating tasks and ensuring priorities are completed. Maintain high standards of plant care, merchandising and general department presentation. Manage deliveries and stock intake, working closely with the department manager. Ensure excellent customer service and assist customers with plant advice where required. Support rotas, absences and general team coordination. Ensure strong housekeeping standards across the shop floor and back-of-house areas. About You Strong horticultural knowledge and a genuine passion for plants. Previous retail leadership experience within a garden centre or plant department. A very experienced Supervisor or an early-stage Plant Manager. Confident team leader with the ability to organise and motivate a team. Strong attention to detail with a good eye for merchandising and retail standards. Able to work in a fast-paced retail environment and support seasonal peaks. Perks & Benefits Competitive salary up to 31,000. Staff discount - up to 40% depending on length of service. Annual Christmas bonus. Employee Assistance Programme for wellbeing, financial and personal support. Training and development opportunities including e-learning programmes. Company pension scheme. Paid holiday plus bank holidays. Free on-site parking. Supportive, family-run business environment with opportunities for career progression. Apply Now Contact Leo Novakovic at (url removed) or call (phone number removed).
Apr 02, 2026
Full time
Assistant Plant Area Manager Location: South London Working Hours: 40 hours per week (alternate weekends) Salary: 28,000 - 31,000 DOE Join one of the UK's largest and most successful garden centres in a key role within their busy plant department. As Assistant Plant Area Manager, you'll work closely with the Plant Area Manager to support the day-to-day running of a high-performing department, helping to lead the team and maintain exceptional retail and horticultural standards. With a large and established plant team already in place, this is a great opportunity for someone ready to step up from a supervisory role or currently managing a smaller plant department, looking to develop their career within a high-volume and well-respected centre. The Role Support the Plant Area Manager in the day-to-day running of the plant department. Oversee the department and team in the manager's absence. Help lead and organise a large plant team, allocating tasks and ensuring priorities are completed. Maintain high standards of plant care, merchandising and general department presentation. Manage deliveries and stock intake, working closely with the department manager. Ensure excellent customer service and assist customers with plant advice where required. Support rotas, absences and general team coordination. Ensure strong housekeeping standards across the shop floor and back-of-house areas. About You Strong horticultural knowledge and a genuine passion for plants. Previous retail leadership experience within a garden centre or plant department. A very experienced Supervisor or an early-stage Plant Manager. Confident team leader with the ability to organise and motivate a team. Strong attention to detail with a good eye for merchandising and retail standards. Able to work in a fast-paced retail environment and support seasonal peaks. Perks & Benefits Competitive salary up to 31,000. Staff discount - up to 40% depending on length of service. Annual Christmas bonus. Employee Assistance Programme for wellbeing, financial and personal support. Training and development opportunities including e-learning programmes. Company pension scheme. Paid holiday plus bank holidays. Free on-site parking. Supportive, family-run business environment with opportunities for career progression. Apply Now Contact Leo Novakovic at (url removed) or call (phone number removed).
Centre Operations Co-ordinator West Sussex The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are now looking for a Centre Operations Co-ordinator to join them on a full-time basis, for a 12-month fixed-term contract. The Benefits - Salary of £31,276 - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Professional and personal development - Enhanced pay This is a fantastic opportunity for a high-calibre administration professional with experience of working with executive-level individuals to advance their career with our client's respected organisation. You'll have the chance to gain valuable experience in a truly rewarding role where there is real scope to make an impact and support deserving people who have already given so much. Within our client's supportive environment, you will be enabled to grow and develop, gain exposure to a wide range of operations and processes and work with senior leadership, further supporting your professional growth. The Role As a Centre Operations Co-ordinator, you will provide comprehensive and proactive business and administrative support across our client's centre in West Sussex. Working closely with the Head of Centre Services, you will help improve service delivery, enhance operational efficiency and support regulatory compliance. You will ensure members, customers and stakeholders receive a high-quality and professional service. You will also support the leadership team in shaping the future direction of the centre while representing our client both internally across the organisation and externally with key stakeholders. Additionally, you will: - Assist with operational coordination to improve service delivery and efficiency - Support regulatory and governance requirements across centre operations - Help co-ordinate communication with internal teams, members and external stakeholders - Contribute to the development and implementation of operational improvements About You To be considered as a Centre Operations Co-ordinator, you will need: - Proven experience providing high-level executive and administrative support, including acting on behalf of senior leaders and influencing decision-making at a strategic level - Experience supporting clinical governance processes, including reporting on infection prevention and control, medication audits, and other quality assurance activities - An understanding of insurance administration within a service or organisational setting - A good understanding of information governance in a service environment - Advanced proficiency in Office 365 applications - Exceptional written and verbal communication skills - The ability to produce high-quality minutes, reports, and presentations - A highly organised and adaptable approach - The ability to manage competing priorities, meet deadlines, and proactively solve problems under pressure - A team player mentality - Self-motivation, resilience, and a proactive attitude combined with strong personal integrity The closing date for this role is 4th April 2026. Other organisations may call this role Operations Co-ordinator, Executive Support Officer, Business Support Officer, Senior Administrator, Office Manager, Operations Support Officer, Governance Officer, EA, PA, Executive Assistant, or Personal Assistant. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support effective operations in West Sussex as a Centre Operations Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 02, 2026
Full time
Centre Operations Co-ordinator West Sussex The Organisation Our client helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. They are now looking for a Centre Operations Co-ordinator to join them on a full-time basis, for a 12-month fixed-term contract. The Benefits - Salary of £31,276 - Generous annual leave with the option to buy additional days - Pension scheme with generous employer contributions - Access to legal services and mental health support - Employee assistance programme - Paid professional subscriptions and discounts - Professional and personal development - Enhanced pay This is a fantastic opportunity for a high-calibre administration professional with experience of working with executive-level individuals to advance their career with our client's respected organisation. You'll have the chance to gain valuable experience in a truly rewarding role where there is real scope to make an impact and support deserving people who have already given so much. Within our client's supportive environment, you will be enabled to grow and develop, gain exposure to a wide range of operations and processes and work with senior leadership, further supporting your professional growth. The Role As a Centre Operations Co-ordinator, you will provide comprehensive and proactive business and administrative support across our client's centre in West Sussex. Working closely with the Head of Centre Services, you will help improve service delivery, enhance operational efficiency and support regulatory compliance. You will ensure members, customers and stakeholders receive a high-quality and professional service. You will also support the leadership team in shaping the future direction of the centre while representing our client both internally across the organisation and externally with key stakeholders. Additionally, you will: - Assist with operational coordination to improve service delivery and efficiency - Support regulatory and governance requirements across centre operations - Help co-ordinate communication with internal teams, members and external stakeholders - Contribute to the development and implementation of operational improvements About You To be considered as a Centre Operations Co-ordinator, you will need: - Proven experience providing high-level executive and administrative support, including acting on behalf of senior leaders and influencing decision-making at a strategic level - Experience supporting clinical governance processes, including reporting on infection prevention and control, medication audits, and other quality assurance activities - An understanding of insurance administration within a service or organisational setting - A good understanding of information governance in a service environment - Advanced proficiency in Office 365 applications - Exceptional written and verbal communication skills - The ability to produce high-quality minutes, reports, and presentations - A highly organised and adaptable approach - The ability to manage competing priorities, meet deadlines, and proactively solve problems under pressure - A team player mentality - Self-motivation, resilience, and a proactive attitude combined with strong personal integrity The closing date for this role is 4th April 2026. Other organisations may call this role Operations Co-ordinator, Executive Support Officer, Business Support Officer, Senior Administrator, Office Manager, Operations Support Officer, Governance Officer, EA, PA, Executive Assistant, or Personal Assistant. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to support effective operations in West Sussex as a Centre Operations Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
