Customer Service Coordinator

Job Title: Customer Service Coordinator (Temporary 3 Months)
Location: Mildenhall
Hours: Monday to Friday, 9:00am 5:00pm
Pay Rate: 13 per hour

Overview

We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers.

Key Responsibilities

• Acting as the first point of contact for customer enquiries via phone and email
• Processing orders accurately and efficiently
• Coordinating with internal departments to ensure timely delivery of products/services
• Resolving customer queries and complaints in a professional manner
• Updating and maintaining accurate records on internal systems
• Supporting the wider team with administrative duties as required

Skills & Experience Required

• Previous experience in a customer service or coordination role
• Strong communication skills, both written and verbal
• Good organisational skills and attention to detail
• Confident using Microsoft Office and CRM/order processing systems
• Ability to manage multiple tasks and prioritise workload effectively
• A positive, team-focused attitude

What's on Offer

• Immediate start available
• Full-time hours (MondayFriday, 9am5pm)
• Competitive hourly rate of 13 per hour
• Friendly and professional working environment

This is an excellent opportunity for someone looking for a short-term position within a well-established business in Mildenhall.