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commercial account handler
Employment Specialists Ltd
Commercial Claims Handler
Employment Specialists Ltd Norwich, Norfolk
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Apr 04, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
CKB Recruitment Ltd
Commercial Account Handler
CKB Recruitment Ltd Barnwood, Gloucestershire
Commercial Account HandlerGloucester£30,000 - £33,000 Take your insurance career to the next level with hands-on client experience and a clear path to becoming an Account Executive. You ll manage your own book of SME clients while also supporting an experienced Account Executive. This gives you the chance to learn from the best while developing your own client base and expertise. With structured training and support for your CII exams, you ll gain the qualifications and knowledge needed to advance quickly. Whether you re already Cert CII qualified or working towards it, you ll be backed every step of the way. Enjoy a stable, office-based setup in modern Gloucester premises, with plenty of parking and flexitime to help you manage your day. What you ll do You ll manage your own smaller commercial insurance and landlord clients, giving you real ownership and the chance to build long-term relationships. You ll also support an Account Executive, which will expose you to a wider range of clients and more complex accounts. This mix of responsibility will sharpen your organisational skills and give you a broader understanding of the commercial insurance market. What you ll need At least 1 year s commercial insurance broking experience Acturis experience 5 GCSEs at Grade 5 or above, including English and Maths Cert CII qualified or working towards it About the company An independent, owner-managed brokerage based in Gloucester, they focus on treating customers fairly and providing impartial advice. Their team of over 27 insurance brokers serve a wide range of sectors, including care homes, charities and landlords. They invest heavily in training and development, supporting staff to gain CII qualifications and progress their careers. With a clear pathway to promotion as an Account Executive and ongoing support, it s a great place to build your future in insurance. Click Apply to get started. Don t worry if your CV isn t up to date; just send what you have, and we ll take it from there.
Apr 03, 2026
Full time
Commercial Account HandlerGloucester£30,000 - £33,000 Take your insurance career to the next level with hands-on client experience and a clear path to becoming an Account Executive. You ll manage your own book of SME clients while also supporting an experienced Account Executive. This gives you the chance to learn from the best while developing your own client base and expertise. With structured training and support for your CII exams, you ll gain the qualifications and knowledge needed to advance quickly. Whether you re already Cert CII qualified or working towards it, you ll be backed every step of the way. Enjoy a stable, office-based setup in modern Gloucester premises, with plenty of parking and flexitime to help you manage your day. What you ll do You ll manage your own smaller commercial insurance and landlord clients, giving you real ownership and the chance to build long-term relationships. You ll also support an Account Executive, which will expose you to a wider range of clients and more complex accounts. This mix of responsibility will sharpen your organisational skills and give you a broader understanding of the commercial insurance market. What you ll need At least 1 year s commercial insurance broking experience Acturis experience 5 GCSEs at Grade 5 or above, including English and Maths Cert CII qualified or working towards it About the company An independent, owner-managed brokerage based in Gloucester, they focus on treating customers fairly and providing impartial advice. Their team of over 27 insurance brokers serve a wide range of sectors, including care homes, charities and landlords. They invest heavily in training and development, supporting staff to gain CII qualifications and progress their careers. With a clear pathway to promotion as an Account Executive and ongoing support, it s a great place to build your future in insurance. Click Apply to get started. Don t worry if your CV isn t up to date; just send what you have, and we ll take it from there.
Get Recruited (UK) Ltd
Senior Commercial Broker
Get Recruited (UK) Ltd Salford, Manchester
Commercial Account Handler - Worsley - Hybrid A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes click apply for full job details
Apr 03, 2026
Full time
Commercial Account Handler - Worsley - Hybrid A well-established brokerage in Worsley is continuing to grow its SME and mid-market book and now needs an additional Commercial Account Handler to support that growth. You'll manage your own portfolio of clients, handling renewals, MTAs, and day-to-day servicing across multiple classes click apply for full job details
Cavendish Maine
Commercial Insurance Broker
Cavendish Maine Bristol, Somerset
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
Apr 03, 2026
Full time
The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesnt fancy cold calling, cold outreach and pipeline building). If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring click apply for full job details
Get Recruited (UK) Ltd
Commercial Account Handler
Get Recruited (UK) Ltd Darwen, Lancashire
Commercial Account Handler - Darwen Join a brokerage where you're part of the team, not just a number. An independent broker in Darwen is looking for a Commercial Account Handler to support the Directors with their growing book of SME clients. The business is small, established, and built around a close-knit team that works closely together click apply for full job details
Apr 03, 2026
Full time
Commercial Account Handler - Darwen Join a brokerage where you're part of the team, not just a number. An independent broker in Darwen is looking for a Commercial Account Handler to support the Directors with their growing book of SME clients. The business is small, established, and built around a close-knit team that works closely together click apply for full job details
Advancing People
Claims Team Lead - Remote
Advancing People
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insures process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential) Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manaher or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Apr 02, 2026
Full time
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insures process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience (buildings, contents, renters, commercial, and personal property are preferred but not essential) Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manaher or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.
Cavendish Maine
Commercial Account Executive
Cavendish Maine Plymouth, Devon
Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional perhaps an experienced Account Handler ready for that first Account Executive role to take ownership of a significant book of long-standing clients click apply for full job details
Apr 02, 2026
Full time
Are you ready to step up into a client-facing role, inherit a loyal and well-maintained client book, and work with some of the most respected people in the broking profession? This is an exciting opportunity for a commercial insurance professional perhaps an experienced Account Handler ready for that first Account Executive role to take ownership of a significant book of long-standing clients click apply for full job details
Trainee Account Handler
Employment Specialist Ipswich, Suffolk
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate c click apply for full job details
Apr 01, 2026
Full time
This is a great opportunity for keen Insurance professionals to begin a career within the Commercial Insurance industry. Our successful Insurance Broking client is looking to recruit a Trainee Commercial Account Handler into their busy and friendly team. This is a good opportunity to get first class training in order to continue your long term Insurance career and to work with some major Corporate c click apply for full job details
CKB Recruitment Ltd
Commercial Insurance Account Handler
CKB Recruitment Ltd
Do you have at least 2-3 years commercial broking experience? If so we want to hear from you! Our client is a well-known local broker in Solihull, who are part of a larger group. They are looking for a new Commercial Account Handler to add to the team to ensure their clients always get the best advice possible. Their growth and retention rates are fuelled by their people, so they want to look after you and make sure you can do what you do best look after clients, this role is key to ensuring their team can carry on pushing forwards to win and retain more clients in the region. As such, we are interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized commercial clients. You will be responsible for assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products and will be required to work closely with the account executives here, on larger cases. This broker offers a fantastic team environment within a business that are growing at over 20% year on year and who offer some genuinely excellent career prospects. Basic salary on offer is between £25-32k, with regular 1-2-1 s coupled with their standard benefits package (Holiday, Pension etc.) and a working culture that is built around developing its staff. Office hours are Monday to Friday, 9am-5pm and this role is fully office based in Solihull. They also offer full support for you to gain your professional insurance qualifications. You will need to possess a solid grounding in commercial insurance, with exposure to commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
Apr 01, 2026
Full time
Do you have at least 2-3 years commercial broking experience? If so we want to hear from you! Our client is a well-known local broker in Solihull, who are part of a larger group. They are looking for a new Commercial Account Handler to add to the team to ensure their clients always get the best advice possible. Their growth and retention rates are fuelled by their people, so they want to look after you and make sure you can do what you do best look after clients, this role is key to ensuring their team can carry on pushing forwards to win and retain more clients in the region. As such, we are interested in talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized commercial clients. You will be responsible for assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products and will be required to work closely with the account executives here, on larger cases. This broker offers a fantastic team environment within a business that are growing at over 20% year on year and who offer some genuinely excellent career prospects. Basic salary on offer is between £25-32k, with regular 1-2-1 s coupled with their standard benefits package (Holiday, Pension etc.) and a working culture that is built around developing its staff. Office hours are Monday to Friday, 9am-5pm and this role is fully office based in Solihull. They also offer full support for you to gain your professional insurance qualifications. You will need to possess a solid grounding in commercial insurance, with exposure to commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and packaged solutions. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment
MPJ Recruitment Ltd
Insurance Account Handler
MPJ Recruitment Ltd City, Birmingham
Insurance Account Handler Monday-Friday 9:00am-5:00pm (hybrid working) Birmingham Salary 30,000- 35,000 + bonus ( 39-40k OTE) Do you have experience working as a Insurance Account Handler? Would you look to work for a leading international business with excellent growth opportunities? If so, please continue reading as we are currently working with a leading international business based in Birmingham city centre. We're seeking to recruit a motivated, professional and dedicated Commercial Insurance Account Handler to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts. Insurance Account Handler duties: You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division. Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. Creating documents for new customers, along with any mid-term adjustments and renewals information. Deal with account queries and credit control matters highlighting any concerns. Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients. Insurance Account Handler benefits: 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Hybrid working (2 days office 3 from home) Defined contribution pension scheme, which we will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership Season ticket loan Access to a discounted vouchers to save money on your weekly shop or your next big purchase Emergency back-up family care Click APPLY if you are interested. We will be in touch immediately.
Apr 01, 2026
Full time
Insurance Account Handler Monday-Friday 9:00am-5:00pm (hybrid working) Birmingham Salary 30,000- 35,000 + bonus ( 39-40k OTE) Do you have experience working as a Insurance Account Handler? Would you look to work for a leading international business with excellent growth opportunities? If so, please continue reading as we are currently working with a leading international business based in Birmingham city centre. We're seeking to recruit a motivated, professional and dedicated Commercial Insurance Account Handler to join our team. You will be responsible for providing account servicing support and ensuring effective servicing of client accounts. Insurance Account Handler duties: You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division. Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. Creating documents for new customers, along with any mid-term adjustments and renewals information. Deal with account queries and credit control matters highlighting any concerns. Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients. Insurance Account Handler benefits: 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Hybrid working (2 days office 3 from home) Defined contribution pension scheme, which we will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership Season ticket loan Access to a discounted vouchers to save money on your weekly shop or your next big purchase Emergency back-up family care Click APPLY if you are interested. We will be in touch immediately.
MPJ Recruitment Ltd
Motor Claims Intervention Handler
MPJ Recruitment Ltd City, Birmingham
Motor Claims Intervention Handler Salary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.
Apr 01, 2026
Full time
Motor Claims Intervention Handler Salary: 24,500 - 26,500 + bonus (up to 15%) Hours: Monday-Saturday (flexible between 8:00am-8:00pm) 37.5 hours per week Rota Location: Birmingham Business Park (B37) - Office Based MPJ Recruitment are working with a fast-growing, entrepreneurial motor insurance business specialising in Intervention, Hire and Repair . Led by a highly experienced leadership team with over 40 years' industry expertise , the business continues to expand and is now seeking Motor Claims Intervention Handlers to join its Birmingham-based team. This role is ideal for customer-focused professionals who enjoy working in a fast-paced environment and want to make a real impact on claims outcomes. The Role You will be responsible for: Making outbound calls to third parties to secure successful interventions and achieve commercial objectives. Establishing third-party needs to control costs and minimise claims spend. Managing follow-ups and supporting the end-to-end claims process. Identifying potential fraud, exaggeration, and indemnity risks. Reviewing processes, highlighting leakage, and suggesting improvements. Handling technical queries, escalations, and liability referrals. Sharing best practice and supporting team performance. About You You are: Passionate about delivering a positive third-party claims journey. Tenacious, motivated, and results-driven. A strong problem solver who adapts well to change. A collaborative team player who enjoys sharing knowledge. Click APPLY to learn more about this opportunity.
Senior Account Handler
Employment Specialist Ipswich, Suffolk
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Apr 01, 2026
Full time
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Cavendish Maine
Account Handler
Cavendish Maine Oxford, Oxfordshire
A market leading insurance broker are looking to add an experienced Commercial Account Handler to their existing team. A company who truly believe in providing an unrivalled level of service to all of their clients. When you become part of their team, your commitment will be rewarded with a market leading salary and competitive benefits package, as well as a commitment to professional development an click apply for full job details
Apr 01, 2026
Full time
A market leading insurance broker are looking to add an experienced Commercial Account Handler to their existing team. A company who truly believe in providing an unrivalled level of service to all of their clients. When you become part of their team, your commitment will be rewarded with a market leading salary and competitive benefits package, as well as a commitment to professional development an click apply for full job details
EXPRESS SOLICITORS
Compliance Executive
EXPRESS SOLICITORS Northenden, Manchester
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Apr 01, 2026
Full time
Job Title: Compliance Executive Location: Sharston, Manchester, M22 4SN Salary : Up to £35,000 Per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-w wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Compliance Assistant, Legal Compliance Executive may also be considered for this role
Commercial Account Handler
Employment Specialist Ipswich, Suffolk
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Apr 01, 2026
Full time
An experienced Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Get Recruited (UK) Ltd
Commercial Account Handler
Get Recruited (UK) Ltd City, Manchester
Commercial Insurance Broker - Manchester - Hybrid A solid broking role with variety, progression, and a clear path to develop. An established independent brokerage in Manchester is looking for an Insurance Broker to join a specialist SME team, working with a varied and growing client base. The role Handle SME commercial clients across multiple classes including EL, PL, Property and Combined Manage renewals, MTAs and day-to-day servicing Work with premiums initially up to around 5,000, increasing over time Build relationships with clients and insurers Work both independently and alongside a close-knit team What they're looking for Experience working with SME commercial clients Knowledge across core commercial lines Confident managing client relationships Organised and able to manage your own workload Keen to develop technically and progress over time Cert CII welcomed but not essential What's on offer Salary up to 36,000 Hybrid working (2 days in the office) Specialist SME team with varied client base Clear progression as complexity of work increases Support with professional development Established independent brokerage with strong reputation By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Apr 01, 2026
Full time
Commercial Insurance Broker - Manchester - Hybrid A solid broking role with variety, progression, and a clear path to develop. An established independent brokerage in Manchester is looking for an Insurance Broker to join a specialist SME team, working with a varied and growing client base. The role Handle SME commercial clients across multiple classes including EL, PL, Property and Combined Manage renewals, MTAs and day-to-day servicing Work with premiums initially up to around 5,000, increasing over time Build relationships with clients and insurers Work both independently and alongside a close-knit team What they're looking for Experience working with SME commercial clients Knowledge across core commercial lines Confident managing client relationships Organised and able to manage your own workload Keen to develop technically and progress over time Cert CII welcomed but not essential What's on offer Salary up to 36,000 Hybrid working (2 days in the office) Specialist SME team with varied client base Clear progression as complexity of work increases Support with professional development Established independent brokerage with strong reputation By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Employment Specialists Ltd
Commercial Claims Handler
Employment Specialists Ltd Ipswich, Suffolk
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
Mar 31, 2026
Full time
Our Client, an Insurance Broker, is looking to recruit another Commercial Claims Handler to join their friendly and growing team. This is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including Handlers and Execs, who will value you help and support - as will your clients. Your main responsibilities as a Commercial Claims Handler will include: Receiving and actioning Claims instructions in a timely manner Obtaining Claims agreement as per contract conditions or within appropriate timescales to ensure secure, efficient, and auditable handling of client monies Ensuring claims are processed within agreed standard practices and procedures Creating and maintaining Claims files electronically Advising, updating and where necessary negotiating open market Claims Communicating with carriers, third parties and service providers Ensuring that all financial aspects are handled in a timely manner To be successful as a Commercial Claims Handler in this role you will have: Claims Handling experience Excellent communication and negotiation skills Strong work ethic and customer focus with a drive to achieve best possible settlements Ability to convey a professional and confident image
RecruitedUK
Account Executive
RecruitedUK Shrewsbury, Shropshire
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
Mar 31, 2026
Full time
An exciting opportunity has arisen for an experienced Commercial Account Executive /Account Handler to join a growing, professional insurance brokerage. The purpose of this role is to generate revenue, drive profitability, and deliver a high-quality, compliant service to commercial clients. You will manage existing accounts, develop new business opportunities, and provide full support to the Managing Director and wider team. Key Responsibilities New Business & Growth Proactively generate and convert new commercial business opportunities Identify cross-selling and referral opportunities Prospect new clients through marketing campaigns and promotional activity Account Management Manage a portfolio of commercial clients, including new business, renewals, and mid-term adjustments Assess risks and negotiate with insurers to secure appropriate cover Present recommendations to clients and ensure cover is placed on risk Handle claims efficiently and liaise with insurers and underwriters Monitor renewal lists and maintain accurate reporting data Compliance & Administration Ensure all activities comply with FCA regulations and company procedures Maintain accurate client records, files, and documentation Manage complaints in line with regulatory requirements Maintain diary systems and ensure timely follow-up of all client communications Performance & Development Achieve agreed KPIs, including new business, renewals, cross-selling, and profitability Maintain high levels of customer service and professional standards Participate in ongoing training in line with the company s Training & Competence programme The Ideal Candidate Previous experience in a Commercial Account Executive or Account Handler role Strong knowledge of commercial insurance products and risk assessment Proven ability to generate new business and manage renewals Excellent negotiation and client relationship skills Strong understanding of FCA compliance and regulatory requirements Highly organised with strong attention to detail Ability to work to targets and deadlines What s on Offer Salary from £30,000+ (depending on experience) Opportunity to grow within a professional and supportive environment Long-term career progression
The Scout Association
Insurance New Business Account Handler
The Scout Association
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Mar 31, 2026
Full time
New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We re excited to be recruiting for a confident and driven New Business Account Handler to join our growing team. This is a fantastic opportunity to play a pivotal role in expanding our specialist insurance offering to small and medium-sized charities. As a key client-facing representative, you ll build strong relationships with prospective clients, understand their unique insurance requirements, and provide tailored solutions that truly support their organisations. If you enjoy consultative selling and delivering exceptional service, this could be the perfect role for you. What You ll Be Doing Engaging with prospective charity clients to understand their insurance needs Providing clear, tailored advice and producing accurate, competitive quotations Converting enquiries into new business while working towards achievable targets Identifying cross-selling and up-selling opportunities to support wider growth Managing the full client journey from initial enquiry through to policy documentation Key Responsibilities Handling new business enquiries from first contact through to completion Proactively following up on leads generated through marketing campaigns Matching client requirements with suitable insurance products and solutions Ensuring all documentation is accurate, compliant, and professionally presented Building long-term, trust-based relationships through outstanding client service What We re Looking For Experience within commercial insurance A positive, proactive, and client-focused mindset Strong communication skills, with the ability to build rapport and explain solutions clearly Confidence working towards goals and achieving targets in a supportive team environment Cert CII qualification, or progress toward achieving it What we offer as our New Business Account Handler: A supportive, inclusive, and collaborative team environment Ongoing learning and professional development opportunities 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas Flexible working options to suit you, your role, and your team A double-matched pension scheme, up to 10% employer contribution A family-friendly approach, with generous family leave policies For a full list of our benefits, click . Closing date for applications : 11:59 pm Sunday 26th April 2026 Interviews will be conducted on a rolling basis until the position has been filled. Please note that we reserve the right to close this vacancy early should we receive enough suitable applications. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Made Employment Ltd
Commercial Account Handler - Residential & Household Landlord
Made Employment Ltd Isleworth, Middlesex
Join an Award-winning Commercial Insurance brokerage who have been established since 1972. An Independent Broker with longstanding solid relationships with Insurers and access to Lloyds of London. A company where relationships, expertise, and exceptional service are at the heart of everything they do. They are looking for a motivated and detail-driven Commercial Insurance Account Handler to become a key part of their growing team. In this role, you ll work closely with a portfolio of valued Commercial clients, providing professional support across policy administration, renewals, and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Salary, Benefits & Hours £35,000 to £45,000 Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of industry systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry regulations and GDPR Skills & Attributes Understanding of commercial insurance policies (property, liability, motor fleet, professional indemnity, etc.) Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently.
Mar 31, 2026
Full time
Join an Award-winning Commercial Insurance brokerage who have been established since 1972. An Independent Broker with longstanding solid relationships with Insurers and access to Lloyds of London. A company where relationships, expertise, and exceptional service are at the heart of everything they do. They are looking for a motivated and detail-driven Commercial Insurance Account Handler to become a key part of their growing team. In this role, you ll work closely with a portfolio of valued Commercial clients, providing professional support across policy administration, renewals, and day-to-day account management. This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer. Salary, Benefits & Hours £35,000 to £45,000 Monday to Friday 8.30am to 5.30pm Parking Onsite 28 days holiday Pension Learning & Development Support Computer & keyboard skills Navigation of standard office PC Systems Essential working knowledge of Microsoft Word and Excel Working knowledge of industry systems. Use of Open GI(MISYS) would be beneficial Accurate data entry and documentation of customer information in line with Industry regulations and GDPR Skills & Attributes Understanding of commercial insurance policies (property, liability, motor fleet, professional indemnity, etc.) Knowledge of underwriting terms, policy wording, and coverage limits Ability to process mid-term adjustments, renewals, and claims queries Investigation skills to resolve policy issues and coverage gaps Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client Ability to explain complex policy details in simple terms Professional email and phone etiquette Strong listening skills to understand client needs Keeping track of deadlines (renewals, endorsements, documentation) Professional and trustworthy Team Player but able to work independently.

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