2276 jobs found

Service Advisor £31,000 £32,000 Basic Salary £38,000 OTE + Uncapped Permanent Full Time Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays: 8:30am 12:30pm Our client, a busy main dealership , is looking for an experienced Service Advisor to join their established Aftersales team. The department currently has two Service Advisors and is looking to appoint a third. With the team handling approximately customers per day , this is an excellent opportunity for an experienced Service Advisor who is comfortable working in a fast-paced dealership environment. Duties & Responsibilities Welcoming customers and providing a professional and efficient service. Booking vehicles into the workshop and accurately recording customer requirements. Managing customer expectations throughout the service and repair process. Liaising closely with Technicians and Workshop Control. Providing customers with regular updates on the progress of their vehicle. Identifying additional work and discussing repair requirements with customers. Preparing and explaining invoices to customers. Maximising customer satisfaction and encouraging repeat business. Ensuring all relevant systems and customer records are kept accurately updated. Your Background & Skills Previous Service Advisor experience within a main dealership is essential. Experience working within a busy Aftersales environment. Strong customer service and communication skills. Excellent organisation and attention to detail. Confident discussing technical information and additional repair work with customers. Kerridge RTC experience is preferred. ServiceDoc experience is advantageous. Ability to work effectively under pressure and manage multiple customers simultaneously. Professional, customer-focused and commercially aware approach. What's on Offer? £31,000 £32,000 Basic Salary £38,000 OTE + uncapped earning potential Monday to Friday, 8:00am 6:00pm 1 in 3 Saturday mornings, 8:30am 12:30pm Potential for revised, shorter working hours in the future. Join an established team with a strong customer base. Opportunity to become the third Service Advisor within the department. If you're an experienced main dealership Service Advisor looking for your next opportunity, we'd love to hear from you. Apply today with your CV for immediate consideration.

We are recruiting on behalf of a reputable, family-run car dealer group in Epsom for the position of Service Advisor. This role offers an excellent opportunity for experienced automotive professionals to join a friendly, customer-focused business committed to delivering outstanding service. The Service Advisor will play a vital role in ensuring customer satisfaction and efficient workshop operations within a well-established dealership environment. Benefits: Competitive basic salary of 32,000 per annum Realistic earnings potential with a 6,000 OTE Working hours from 8:00 am to 6:00 pm Monday to Friday, with only one late finish per week No weekend work Modern, well-equipped dealership in a convenient location Supportive team environment focused on career development Opportunities to enhance skills within a trusted local business Duties: Greeting customers and understanding their vehicle service requirements Liaising with technicians and workshop team to ensure smooth workflow Advising customers on necessary repairs and explaining costs clearly Managing and updating service records accurately Upselling additional services and parts where appropriate Ensuring high levels of customer satisfaction throughout the service process Requirements: Proven experience as a Service Advisor or within a similar role in the automotive industry Excellent communication and interpersonal skills Strong organisational abilities with meticulous attention to detail Ability to work effectively both independently and within a team Full UK driving license If you are passionate about delivering top-quality customer care and want to develop your career as a Service Advisor, this opportunity could be ideal for you. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantastic Service Advisor opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

We are recruiting for a Service Advisor on behalf of a reputable, family-run dealership in Guildford. This position offers an excellent Service Advisor opportunity for experienced automotive professionals to join a well-established business that values its staff and promotes a positive working environment. Benefits: Competitive basic salary of 33,000, with an OTE of up to 38,000 Monday to Friday working hours, from 8am to 6pm, with one late evening finish at 6.30pm Supportive, family-oriented workplace with strong team ethos Regular working hours to support a healthy work-life balance Opportunities for career development within a reputable dealership Stable employment in a friendly and professional setting Duties: Assist customers by understanding their vehicle service needs and providing professional advice Manage workshop bookings and coordinate with technicians to ensure efficient job completion Upsell additional services and parts while maintaining high levels of customer satisfaction Process warranty claims and complete relevant administrative documentation Maintain accurate records of customer interactions, service history, and vehicle information Promote repeat business through a consultative and customer-focused approach Requirements: Proven experience as a Service Advisor or similar role in the automotive sector Strong communication and interpersonal skills Ability to organise and prioritise workload effectively Knowledge of automotive systems and workshop processes Customer-focused attitude with a professional manner Valid driving licence If you are an experienced Service Advisor looking to further your career within a reputable dealership, this is an excellent opportunity to join a team that values dedication and professionalism. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey, today to discover more about this fantastic Service Advisor opportunity. At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

We are currently recruiting on behalf of a well-established, family-run car garage in Horley, Surrey, for the position of Service Advisor. The Service Advisor will be a key member of a friendly and supportive team, responsible for delivering outstanding customer service and ensuring smooth front-of-house operations. This role offers a fantastic opportunity for experienced individuals seeking a reputable workplace that values professionalism, organisation, and proactive communication. Benefits for the successful Service Advisor: Competitive salary from 28,000 to 34,000, depending on experience Supportive, family-oriented working environment Opportunities for professional development and career progression Monday to Friday working week with every other Saturday morning The chance to work with a reputable business known for high standards Engaging role that values organisation, communication, and energy Positive team atmosphere where multitasking and a proactive attitude are appreciated Duties of the Service Advisor: Answering incoming phone calls and handling customer enquiries professionally Managing appointment bookings and scheduling service jobs efficiently Raising job cards and liaising with the Aftersales Manager Delivering excellent customer service at the front desk Providing administrative support, including upselling services when appropriate Covering the front desk during busy periods as part of a dedicated team Managing a fast-paced environment with energy, multitasking skills, and efficiency Requirements of the Service Advisor: Previous experience as a Service Advisor or in a similar customer-facing role within the motor trade Strong organisational skills with keen attention to detail Excellent verbal and written communication skills Polite and professional telephone manner Ability to multitask effectively in a busy environment Good administrative skills and a proactive attitude Enthusiastic approach to delivering high standards of customer service If you are motivated to join a respected automotive business and wish to make a positive impact, we encourage you to find out more about this exciting opportunity. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

We are seeking a Service Advisor on behalf of a busy dealership in Birmingham, offering an excellent opportunity for skilled automotive customer service professionals to advance their career. The Service Advisor role presents the chance to earn a competitive salary plus bonus, within a well-established dealership environment. Benefits: Up to 29,500 basic salary plus performance-related bonus 33 days annual leave, including bank holidays Company pension scheme and life assurance Vehicle purchase scheme and discounts on servicing, parts, and bodyshop work Well-supported training and development programmes Residential induction during the first week Opportunities for career progression as a Service Advisor Cycle to work scheme and access to numerous employee discounts One paid volunteering day annually Duties: Manage the customer journey throughout the aftersales process, ensuring high customer satisfaction Welcome customers and provide a professional, friendly service Handle customer bookings and oversee the service process from start to finish Provide regular updates to customers regarding their vehicles Identify additional work and explain relevant products or services Liaise closely with workshop teams to ensure timely vehicle completion Maintain accurate customer records and handle sensitive information appropriately Resolve customer queries and complaints efficiently and professionally Support continuous improvements in processes and customer experience Work as part of a team to meet departmental and dealership objectives Promote additional products and services ethically and confidently Requirements: Previous experience within an automotive dealership or a customer-facing environment Excellent communication and customer service skills Organised with the ability to manage multiple tasks and deadlines Experience in administration and handling confidential information Confident in resolving customer complaints Commercial awareness, ideally with sales experience Automotive experience within a franchised or independent dealership is advantageous Proficiency with Kerridge or Keyloop systems is preferable; strong customer service backgrounds from other sectors will also be considered Full UK driving licence held for at least 6 months, with fewer than 9 penalty points Right to work in the UK Interested in this Service Advisor role? If you are an experienced customer service professional, Service Advisor, or automotive professional seeking your next opportunity in Birmingham, we invite you to apply. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Birmingham and West Midlands, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Coventry. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Land Rover to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Service Advisor Franchised Motor Dealership - Carlisle 42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm Salary from 29,879 DOE + Bonus + Excellent Benefits Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group. You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network. The Role As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover. Key responsibilities include: Managing customer bookings and service enquiries Advising customers on maintenance and repair requirements Upselling additional work where appropriate Maintaining accurate records and handling confidential information Working to deadlines in a busy aftersales environment Delivering exceptional customer service at all times We are looking for someone who can demonstrate: A minimum of 1 year's main dealer Service Advisor experience Excellent communication and interpersonal skills Experience within a customer service or sales environment Drive, commitment and enthusiasm The ability to work as part of a team while taking ownership of customer relationships A proven track record of delivering outstanding customer service Residence within a commutable distance of Carlisle Salary & Bonus Starting salary from 29,879 depending on experience Performance-related bonus scheme Benefits Industry-leading package 33 days annual leave including bank holidays Annual leave purchase and sale scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on service, bodyshop and parts One paid volunteer day per year for a charity of your choice Cycle to Work scheme Access to the Perks at Work discount platform Training & Development Comprehensive training and development programme Residential induction academy Genuine career progression opportunities within a major dealer group Long-term job security and support from an experienced management team Interested? Apply in confidence today! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Permanent Part-Time Sales & Customer Service Advisor Brentford 20 hours per week Up to 13.22 per hour + Uncapped Commission Are you a confident, customer-focused individual with a natural flair for sales? We are recruiting on behalf of a well-established national storage company for a Permanent Part-Time Sales & Customer Service Advisor to join their team based at their Brentford offices . This is a great opportunity for someone who enjoys speaking with customers, building relationships and achieving results. The RoleYou will be responsible for: Handling inbound and outbound sales calls Responding to customer enquiries by phone and email Building strong relationships with new and existing customers Understanding customer needs and providing tailored quotations Identifying opportunities to upsell additional products and services Processing deposits and arranging follow-up contact Maintaining accurate customer information on the CRM system Delivering excellent customer service and escalating complaints when required About You: At least 2 years' experience within a call/contact centre environment A natural sales ability and positive, "can-do" attitude Excellent communication and relationship-building skills Strong customer service skills Good organisation and attention to detail Confidence using Microsoft Office and CRM systems A results-driven approach and the ability to work well within a small team Previous complaint-handling experience would be advantageous Hours & Salary Permanent, Part-Time: 20 hours per week Salary: Up to 13.22 per hour + uncapped commission Location: Brentford, TW7 The working pattern will include: Saturday: 9:00am to 5:00pm Sunday: 10:00am to 4:00pm 6 additional hours during the week If you are an enthusiastic customer service professional who enjoys sales, building relationships and achieving results, we would love to hear from you.

Norwich City Centre £12.71 per hour Monday Friday, 9am 5pm Immediate Start Temporary to Mid-January Are you passionate about fashion and enjoy providing great customer service? We're excited to be helping Blakely Clothing in looking for Customer Service Advisors to join their Norwich City Centre team during a particularly busy period, supporting customers through the Black Friday and Christmas rush and into the new year. Working as part of the existing Blakely Clothing customer service team, you ll support customers primarily through email and social media, handling enquiries around deliveries, lost or delayed orders, returns and stock. You ll also process exchanges and vouchers and liaise with teams across the business to resolve product, stock, shipment and advertising queries. The Customer Service Advisor role would suit someone with previous online customer support experience, excellent written English and a genuine interest in fashion and online retail. There is no telephone-based work, so strong written communication, spelling and grammar are particularly important. You ll also need to be flexible, as workloads can vary depending on order volumes, with the opportunity for additional hours during peak periods. What s on offer: £12.71 per hour Monday Friday, 9am 5pm, with a one-hour break Immediate start through to mid-January Opportunity to work directly for the well-known Blakely Clothing brand No telephone-based customer service Casual dress code, with Blakely branding welcomed Kitchen facilities, staff areas and social team events Based in Norwich City Centre, you ll be joining Blakely Clothing at a particularly exciting and busy time of year. The central location provides easy access to the city s amenities and public transport links, although there is no on-site parking available. If you have online customer service experience, a genuine interest in fashion and are available to start ASAP, Select Recruitment would love to hear from you. Get in touch today to find out more about this Customer Service Advisor opportunity with Blakely Clothing.

Thrive Trowbridge are delighted to be working with our client based in the Melksham area who a looking to recruit a Service Advisor on a permanent basis What you will be doing: First point of contact for customers in person and over the phone Keeping customers updated on their vehicles Explain repairs and services to customers Liaison with internal departmetns including the workshop Providing ac click apply for full job details

Temporary Customer Service Advisor - Haywards Heath - Must be a driver to get to this location Temporary- 2 months Monday to Friday, 35 hours per week 8:30am to 4:30pm, Hybrid working, 2 days per week in the office 15.63 per hour A fantastic opportunity has arisen for an experienced Customer Service Advisor to join a well-known charities on a temporary basis, starting at the end of October for 2 months. The role is busy and people-focused and requires someone who enjoys speaking to customers and supporters, communicates with care and builds lasting relationships. Key responsibilities: Acting as the first point of contact for supporters by phone, email and letter Handling donations and enquiries promptly, aiming to resolve queries first time Supporting people sensitively on emotional matters, including legacies and in memory giving Making outbound calls to develop and retain supporter relationships Identifying opportunities such as Gift Aid and passing on high-value prospects About you: Previous experience in a customer service or contact centre role is desirable amend as needed Excellent written and verbal communication skills Confident using IT systems and databases You must be a driver The empathy and sensitivity to handle emotional conversations If this sounds like an exciting opportunity, and you are a driver available to start at the end of October, please apply today for consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor Temp to Perm - Guildford - 28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: Responding to customer enquiries and resolving issues via phone and email. Coordinating engineer appointments and ensuring service visits are arranged promptly. Liaising with external service partners and internal technical teams to ensure jobs are completed. Monitoring outstanding jobs and following them through to completion. Chasing outstanding paperwork and invoices. Processing job updates and maintaining accurate records on the company system. Arranging parts deliveries and collections with the warehouse and engineers. Providing customers with product and service information. Supporting warranty administration and maintaining accurate customer data. Assisting with the administration of engineer training events. Providing general administrative support to the wider customer service team. About You Previous experience in a customer service, customer support or call centre environment. Excellent communication skills, both written and verbal. Strong organisational skills with great attention to detail. Good Microsoft Office skills, particularly Excel. A proactive and positive approach to work. The ability to prioritise a busy workload and manage multiple tasks. Confidence communicating with customers, colleagues and external partners. A team-focused attitude with the ability to work independently when required. Previous experience coordinating engineers, service appointments or working within a technical or manufacturing environment would be advantageous but is not essential. What's on Offer? 22 days holiday, increasing with length of service. Monday to Friday, 8:00am - 4:30pm (40 hours per week). Free on-site parking. Employee benefits scheme. Private healthcare after two full calendar years of service. A supportive team environment with opportunities to develop your skills and career. Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".

Full Job Description A Customer Service Executive local to Cheltenham is required to provide responsive and professional support to customers and approved installation partners within a fast-growing renewable energy technology business near Cheltenham. Reporting to the Customer Service Manager the Customer Service Executive will manage enquiries across telephone, email and digital channels while taking ownership of each case through to resolution. The role will operate within a developing one-stop service model that brings together customer support, installer assistance and access to accurate product information. You will use CRM and customer service technology to maintain clear records, improve response times and deliver a consistent experience as the business grows across the UK and Europe. This position would suit a proactive and personable customer service professional who enjoys solving problems, learning technical products and making life easier for customers. Key Responsibilities Provide prompt and professional support across telephone, email and digital service channels. Act as a reliable day-to-day contact for customers and approved installation partners. Understand each enquiry and provide accurate product, order and service information. Take ownership of customer cases and progress them through to a clear resolution. Aim to resolve enquiries at the first point of contact wherever possible. Record all customer interactions, actions and outcomes accurately within the CRM or service platform. Coordinate with technical, product, sales and operational colleagues when additional support is required. Follow agreed escalation procedures and provide the Customer Service Manager with clear case information. Handle complaints calmly and professionally within agreed levels of responsibility. Escalate complex complaints, technical issues and higher-risk cases at the appropriate time. Use available automation and AI-assisted tools responsibly to improve speed, accuracy and customer outcomes. Guide customers and installers towards relevant self-service resources and digital support tools. Maintain accurate knowledge of products, services, policies and customer support processes. Meet agreed service standards for response times, case resolution, quality and customer satisfaction. Collect customer feedback and highlight recurring issues or improvement opportunities. Support service processes that can be used consistently across UK and European markets. Experience and Skills Required The successful candidate will demonstrate the following: Demonstrate previous experience in customer service, customer support, technical support or a related client-facing role. Communicate clearly and professionally by telephone, email and digital channels. Build positive relationships with customers, installation partners and internal colleagues. Take ownership of enquiries and follow actions through to completion. Handle complaints and difficult conversations with empathy, patience and sound judgement. Organise a varied caseload and manage competing priorities effectively. Use CRM, helpdesk or customer service platforms confidently. Use Microsoft Office and other workplace technology accurately and efficiently. Apply strong attention to detail when recording customer information and case activity. Understand technical products or services and explain information in clear language. Solve problems proactively and recognise when an issue needs to be escalated. Work effectively as part of a team and respond positively to coaching from the Customer Service Manager. Bring experience using automation or AI tools within a customer service environment as an advantage. Bring experience within renewable energy, home technology or another technical product environment as desirable rather than essential. What's on Offer This is an opportunity to join an innovative and rapidly growing renewable energy technology business while its customer service operation is being modernised and expanded. The Customer Service Executive will work closely with an experienced Customer Service Manager and contribute directly to the creation of a scalable and technology-enabled service model. The role offers a competitive salary depending on experience plus company benefits, product training and the opportunity to develop within a future-focused sector. Salary: Competitive salary depending on experience plus company benefits. Location: Near Cheltenham. Company: An award-winning renewable energy technology business specialising in intelligent home energy storage and supporting technologies. Diversity and Inclusion ENMASE Group operates an inclusive and diverse recruitment process and removes barriers from the recruitment journey wherever possible. We also work with our clients to encourage fair and inclusive hiring practices. If you require any support or reasonable adjustments at any stage of the recruitment process please let us know and our trained consultants will assist you.

Our client is seeking a professional individual with strong communication skills to come and join their busy team on a temporary basis. Within this role you will be resolving issues during the first interaction in a timely manner whilst providing high quality customer service. Responsibilities include however are not limited to: Responding to inbound customer inquiries via phone Resolve issues and provide effective solutions Use internal systems and knowledge to support customers Collaborate with other team members to share knowledge To be considered for this role you must have previous experience within a customer service or call centre environment. Strong listening and communication skills along with a problem solving mindset is important and being comfortable working individually as well as in a team. Role: Customer Service Advisor - Temporary position for 6 months Location: Reading - hybrid working Hourly Rate: 15.54 per hour Working Days and Hours: Monday - Friday, 8:30 am - 5:30 pm Start Date: 19th October or 2nd November Duration: Temporary support for 6 months Due to a structured training plan, we cannot consider anyone who has holidays in the first 4-6 weeks of this assignment. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Advisor St Ives, Cambridgeshire £12.71 per hour Full Time Temporary to Permanent Start Date: October 2026 and beyond Full time in the office, 8am 17:30pm Multiple Positions Available Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year. This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we'd love to hear from you. These are ongoing temporary positions with the opportunity to become permanent for the right candidates. The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling a variety of enquiries. Your responsibilities will include: Handling inbound customer calls and emails. Assisting customers with delivery and account queries. Investigating customer issues and resolving escalated enquiries in a professional and timely manner. Liaising with internal departments to ensure the best possible outcome for customers. Updating and maintaining accurate customer records across multiple systems. Delivering an outstanding level of customer service at every interaction. About You We're looking for individuals who are passionate about customer service and can remain calm and organised while working in a busy environment. To be successful, you will have: Previous experience within a customer service is essential, ideally office based or call-centre, but we will consider hospitality and retail. An excellent telephone manner and strong written communication skills. Confidence using multiple computer systems simultaneously. Strong problem-solving skills with a customer-focused approach. Excellent organisational skills and attention to detail. The ability to prioritise workload and perform well under pressure. A positive attitude with a willingness to learn and develop. Please note: Successful candidates must be available to attend a 2-week induction and training programme upon start date, no annual leave can be taken during this period If you're interested in being considered for this position, then please apply today or contact the Peterborough Branch for a confidential chat and ask for Tilly or Kara. INDPB

Customer Service Advisor Location: Ayrshire Salary: up to 27k Job Type: Permanent, Full-Time Are you a confident communicator who enjoys helping people and making a real difference to customers? We are currently recruiting for a Customer Service Advisor to join a growing team based in Ayrshire. This is a fantastic opportunity for someone with experience in customer service, retail, hospitality, contact centre or a similar environment who is looking for a stable, permanent position with excellent training and development opportunities. As a Customer Service Advisor, you will be responsible for providing a high level of support to customers, handling a variety of enquiries and helping customers. Your responsibilities will include: Handling customer enquiries by telephone and other communication channels. Providing clear, professional and empathetic support to customers. Understanding individual customer circumstances and identifying appropriate solutions. Dealing confidently with queries, concerns and potentially sensitive conversations. Maintaining accurate and up-to-date customer records. Working towards agreed quality and performance standards. Following company processes and ensuring all customer interactions are handled appropriately. Liaising with internal teams where required to resolve customer queries. Managing a varied workload while maintaining a high standard of customer service. We are looking for someone who is confident, resilient and customer-focused, with the ability to communicate effectively with a wide range of people. Previous experience within customer service, retail, hospitality, administration, call handling or a contact centre environment would be beneficial, although full training will be provided. You will ideally have: Excellent verbal and written communication skills. A professional and approachable telephone manner. Strong listening and questioning skills. The ability to remain calm and empathetic when dealing with challenging conversations. Good attention to detail and accurate administration skills. The ability to work towards targets and performance measures. A positive attitude and willingness to learn. The confidence to handle sensitive or vulnerable customer situations appropriately. If you're looking for your next opportunity in customer service and would like to join an organisation that genuinely values its customers and employees, we'd love to hear from you. Please reach out to Codie Smith at Pertemps Recruitment.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW/MINI Sheffield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Wolverhampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.