30 jobs found

Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 750 - 900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer-centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy-in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer-led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi-functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer-centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi-functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.

Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.

Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday Application Deadline : 30th April 2026 About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.

HEAD OF MARKETING & ACQUISITION Senior marketing and fundraising acquisition leadership role with Embrace the Middle East, a Christian charity, leading new supporter engagement. Why work for Embrace the Middle East? Hybrid role: High Wycombe (minimum onsite twice a month) 10% employer pension contribution 24 days annual leave plus 8 bank holidays, increasing to 25 days after 5 years and 26 after 10. Plus 3 days between Christmas and New Year. Life Assurance: 3 salary Flexi-time and home-working options Employee Assistance Programme (confidential counselling, legal and financial advice, available 24/7) Access to retail discount portal Training and development programme A values-led team committed to mission, integrity, and compassion About the Role Working with the Director of Fundraising and Communications, you will play a central leadership role in Embrace s Fundraising & Communications cluster, shaping how new supporters discover Embrace, experience their brand, engage with their stories, and begin their relationship with the charity. This is a role for someone energised by growth, experimentation, and building high-performing teams, with the strategic vision, creative ambition, and analytical rigour to match. You ll have: Strategic leadership in marketing, supporter acquisition, or fundraising within a charity or mission driven organisation. Strong multi channel acquisition experience (digital, print, social, paid, email, ecommerce). Proven ability to lead and develop high performing teams in hybrid/remote settings. Expertise in digital performance, optimisation, testing, and analytics. Managing sizeable budgets, forecasting, and ROI driven planning. Understanding of supporter behaviour, segmentation, attribution, and LTV modelling. Knowledge of UK fundraising regulations, GDPR, and ethical marketing practice. Role Requirements Commitment to Embrace s Christian mission and values (as a practising Christian or someone supportive of our ethos). Willingness to travel occasionally to the Middle East (every 2 3 years). Right to work in the UK. About Embrace the Middle East At Embrace the Middle East, we believe in hope, dignity, and partnership. For over 170 years, we ve worked with local Christian partners to bring healthcare, education, and opportunity to vulnerable and marginalised communities. We are strengthening our marketing to deepen engagement and expand our supporter base. We are now seeking an experienced, visionary Head of Marketing & Acquisition to lead multi channel supporter and donor growth, build a digital first marketing strategy, and drive sustainable organisational impact. Embrace the Middle East is committed to equal opportunities and to creating an inclusive working environment. We welcome applications from all individuals regardless of age, ethnicity, gender, sexual orientation, disability, religion or belief. If you require adjustments during the application or interview process, please let us know in your online response. The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of our safer recruitment policy. For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement. Key dates: Closing date: Tuesday 28th April 2026 Charisma vetting interviews must be completed by: Tuesday 5th May 2026 Interviews with Embrace the Middle East: w/c 11th May 2026 Please refer to the candidate pack for more comprehensive information.

User Researcher Digital Services and AI Full Time; Hybrid (time split between Woking, Surrey office and home) £40,000 £45,000 per annum Our client is a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed to providing equal employment opportunities for all. Company Benefits: Hybrid Working Paid Sick Leave Enhanced Maternity and Paternity Leave 25 days leave raising to 30 with tenure Free breakfast, fruit and snacks Excellent office environment (with pool and table tennis!) Open and fun culture with awesome company social events Rail discount cards Workplace Pension Scheme Mental Health and Wellbeing Support Employee Growth Plans Career and Development Training Purpose of the Role As a User Researcher you will play a key role in helping organisations design and deliver effective digital services by understanding the needs, behaviours and challenges of the people who use them. Working as part of a multidisciplinary delivery team, you will lead user research activities with stakeholders, staff and end users to uncover insights that inform the design and improvement of digital services, platforms and operational processes. Your research will support the creation of human-centred digital experiences that work for both customers and the team who deliver the services, ensuring solutions are intuitive, accessible and aligned with real user needs. As organisations increasingly adopt AI, automation and modern digital technologies, you will help ensure these innovations are introduced responsibly, maintaining a strong focus on usability, accessibility and trust while identifying opportunities to improve both user experience and operational efficiency. Job Specification: Plan, design and conduct user research to understand user needs, behaviours and stakeholder requirements, ensuring digital services are designed around real user insights. Work with consultants and stakeholders to deliver research activities including interviews, user journey mapping, scenario testing and persona development to inform service design. Design and facilitate usability testing, including participant recruitment, moderation, analysis and reporting of findings. Conduct research across both customer-facing and internal operational services, identifying barriers, inefficiencies and opportunities to improve service delivery. Analyse research findings and present clear, evidence-based insights and recommendations to internal teams and project stakeholders. Identify opportunities where digital platforms, AI and automation could responsibly improve service delivery, operational efficiency and user experience. Work collaboratively within multidisciplinary teams including designers, developers, analysts and delivery managers to design connected digital services that work for both users and the organisations delivering them. Continuously improve how our client delivers research by exploring new methods, tools and technologies, including AI-supported research approaches, that enhance the efficiency and impact of research. Minimum Required Experience (including personal qualities): Excellent attention to detail and exceptional written and verbal skills with proven ability to clearly present user research insights to stakeholders. 3+ years experience working in user research or user-centred design teams within digital service environments. Experience working in multidisciplinary digital teams within a consultancy or professional services environment. Experience planning and conducting end to end qualitative and quantitative user research, including interviews, usability testing and user requirements gathering. Ability to translate research insights into clear service improvements, identifying opportunities where digital platforms, AI and automation can enhance user experience and operational efficiency. Proficient in leveraging AI, automation, and modern productivity tools to streamline research processes, reduce manual effort, and enhance the quality and impact of generated insights. Experienced in research and analytics platforms (UX Tweak, Google Analytics, GTM, SmartSurvey) and collaboration tools like Asana. Nice To Haves: Experience working on UK public sector digital services. Familiarity with the GDS Service Standard or Government Service Manual. Experience researching internal operational services as well as public-facing services. Awareness of accessibility and inclusive design principles, including WCAG. Minimum Required Qualifications Degree in Human Computer Interaction, Psychology, Social Research, Design, or a related discipline or equivalent practical experience in user research or user-centred design.

Senior HR Business Partner - Corporate functions Location: London (Hybrid working 3 days in the office) Salary: £70-80k + corporate benefits + car allowance + great career opportunities The Senior HR Business Partner serves as a strategic HR leader and business partner for a market leading global organisation across several critical functions of their Corporate entity, inclusive of multiple business support functions that also provide executive leadership for the enterprise. Within this organisation, you can see how the businesses behind the Company s powerful brands come together to create an innovative, far-reaching and admired organisation in the world. As leader of Corporate HR, you will work with world-class leaders driving the strategies that keep business at the leading edge of their sector. The right candidate for this role will demonstrate a combination of strong business acumen and impressive Human Resource functional knowledge to guide the development of HR strategies that are required to support the success of their assigned client business groups. This position requires an individual who can act as a senior consultant to the business, build and execute a strong integrated HR strategy, as well as manage and develop the teams that support each client s unique business needs, culture, and objectives. This leader must cultivate an inclusive culture where there is diversity of thought to drive innovative ideas and where team members can demonstrate their best abilities and deliver meaningful results. You will also contribute to the continuous improvement of the Corporate function and work in collaboration with other Corporate HR executives to build a world-class HR organisation with strong employee engagement. As part of the HR team, this role requires an experienced perspective based on business and organisational transformation, active collaboration, agility, technical excellence, and the ability to successfully partner with and advise senior business leaders and functional HR leads. The role: This role will be responsible for enterprise, cross-segment, and Corporate specific initiatives that involve significant complexity and require deep HRBP and Organisational Transformation experience including the ability to consult, coach, and influence senior executives, lead complex business initiatives, and collaboratively partner at all levels to: Identify and evaluate gaps between current and future performance to develop business-focused solutions that sustainably improve enterprise-wide effectiveness Develop strategies for optimising people, processes, systems, and culture to accelerate business performance Responsible for delivering the annual People cycle Shape and deliver the annual People plan Responsible for organisational design, structural changes and role creation Responsible for escalated ER cases Lead the Executive Hiring strategy and delivery Collaborate with L&D to design and deliver learning and development solutions for managers and future leaders Design and implement change and transition strategies to enable business growth Partner with Corporate executives to drive business results by actively engaging in the development and execution of business strategies, across multiple functional areas, by defining and aligning integrated HR strategies. Identify risks and opportunities across client organisations through predictive modelling tools (e.g. metrics and analytics) that capture organisational trends and future events Assess organisational performance systemically, defining talent gaps and proposing HR solutions that support client business objectives Facilitate the development of business strategies to build organisational focus, efficiency, speed, and business results Serve as a strategic business advisor to senior leadership team on key organisational and management issues In partnership with the Corporate DEI team, develop and integrate diversity and inclusion strategies into business plans to ensure an inclusive approach to employees, customers, consumers and partners Create and execute a lifecycle approach to talent management focused on forecasting, staffing, on-boarding, development, performance management, career / succession planning, talent movement and retention to fuel current and future business growth Lead organisation design activities to streamline and implement new organisation structures, roles and/or processes that create speed and efficiency and support rapidly shifting business demands Develop and implement change management strategies to support critical evolution of the business and achieve desired business results that are sustainable over time Coach business leaders on employee communication, development and performance management strategies and tactics to promote engagement and a culture of continuous growth and development Design, implement and align an effective and efficient HRBP team to successfully support current and future business strategies. Lead change management activities and provide strong leadership to the HRBP team by encouraging diversity of thought, focusing on employee development and performance, and ensuring teams continually acquire new skills and capabilities. Lead and continuously develop a successful HRBP team, that is positioned as credible, proactive, and trusted thought partners through building relationships and delivering results Ensure the ongoing development of HR staff capabilities and individual talent management Responsible for ensuring HRBP teams can competently deliver core services Develop collaborative partnerships with HR and functional partners. Develop partnerships with HR functional teams (e.g., Compensation, Learning, DEI, Talent Acquisition) to deliver integrated solutions to HR-related needs Proactively integrate HR functional partners into client strategies and projects, providing critical coaching and context to enable partners to make effective contributions Maintain collaborative relationships with other business segment HR partners to share and leverage best practices Develop a high performing HR culture where team members can demonstrate their best abilities Identify and adopt the creation and utilisation of relevant tools and best practices The person: • Degree educated from a russell group university • CIPD Level 7 • Progressive HR generalist, partnering or related experience, ideally as a senior HR executive for a multi-functional, multi-line-of-business organisation (FMCG or retail or hospitality or travel) in a corporate function • Leading and developing talented HR team • Experience delivering the annual people cycle • Experience of delivering escalated ER cases • Proven ability to proactively translate changing business objectives to effective HR strategies • Evidenced commitment to continuous professional development • Strong understanding of leadership capability, behaviours and succession planning • Influential communicator used to working with Senior Leaders in Corporate functions • Relevant experience driving complex org design, talent and change strategies to effectively align the organisation and talent to deliver on new business objectives • Demonstrated ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing/changing environment • Strong knowledge and experience with HR Business Partner (generalist), Talent Acquisition/Planning, Learning and Development, Employee Relations, Organisational Development, Change Management, and Diversity & Inclusion functions • Demonstrated ability to develop, monitor and respond to HR and company metrics • Models excellent judgment and demonstrates the courage to take smart risks that improve business performance • Highly collaborative, and builds strong, trusting relationships in order to align various stakeholders and to influence decision-makers to think strategically and critically and to drive positive transformational change throughout the organisation • Possesses a high degree of emotional intelligence, empathy, intellectual energy, outstanding interpersonal, conflict-resolution, coaching and listening skills • Strong knowledge of employment law required To apply for this career defining role please email your CV

Role Title: ServiceNow HRSD Specialist Duration: contract to run until 31/08/2026 Location: London, hybrid Rate: up to £763 p/d Umbrella inside IR35 Clearance required: You must hold a British Passport Role purpose/summary We are seeking a Senior ServiceNow HR Service Delivery (HRSD) specialist to join an established ServiceNow capability within a large enterprise environment. This role requires a strong blend of hands on technical delivery, HRSD functional expertise, and platform engineering capability. The successful candidate will act as a technical and functional SME, working closely with HR Technology leadership, HR journey owners, governance teams, and delivery squads to stabilise BAU, reduce backlog, and deliver scalable, outcome based HR solutions on the ServiceNow platform. This is a hands on role requiring deep ServiceNow configuration, Scripting, workflow automation, integrations, and experience designing enterprise grade HRSD solutions. Key Responsibilities Delivery & Execution Embed immediately into the ServiceNow capability to stabilise BAU and reduce backlog Lead and perform hands on technical delivery, including configuration, workflows, HRSD capabilities, Scripting, and integrations Design and deliver end to end HRSD solutions across key HR journeys (eg joining, progressing, leaving) Digitise HR processes, reducing manual effort and eliminating high volume mailboxes and triage queues Design and implement outcome based workflows, improved routing logic, and automation at scale Drive continuous improvement across performance, user experience, resilience, and operational stability Technical Leadership & Governance Act as SME for ServiceNow HRSD architecture, technical design, and platform governance Shape solution options and delivery approaches in partnership with HR Technology leadership Define and mature design standards, reusable patterns, and best practices Ensure alignment to platform roadmap, architectural principles, and enterprise controls Support upgrades, instance management, and adoption of new ServiceNow capabilities Stakeholder Engagement & Coaching Partner with senior HR stakeholders, journey owners, programme teams, and technical squads Translate business outcomes into scalable ServiceNow designs and implementations Lead and coach junior developers, providing technical guidance and quality oversight Contribute to agile delivery, working closely with product owners and scrum teams Essential Skills & Experience ServiceNow & HRSD Strong experience delivering ServiceNow HR Service Delivery (HRSD) in large or complex organisations Proven ability to translate HR business needs into scalable HRSD solution designs Hands on experience with: HR Service Delivery Enterprise Employee Center/Employee Center Pro HR Agent Workspace (UI Builder) Employee Document Management Case and knowledge management within HRSD Platform Engineering & Technical Capability Strong ServiceNow Scripting skills: JavaScript Business Rules, Script Includes, Client Scripts REST/SOAP integrations Experience with: Flow Designer and workflow automation UI Builder and UI/UX configuration Integrations with platforms such as Workday and Microsoft technologies Web technologies (HTML, CSS, XML, AngularJS) Experience implementing: Platform Analytics and reporting AI/automation capabilities (eg Now Assist, virtual agents, workflow intelligence) Familiarity with enterprise infrastructure and identity platforms (eg Microsoft Entra, Microsoft Graph, M365) Ways of Working Experience working in Agile delivery environments Comfortable acting as both individual contributor and technical lead Strong problem solving skills with the ability to work across ambiguity Excellent communication skills with the ability to engage stakeholders at all levels Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - HR Additional ServiceNow architecture or platform certifications are desirable Ideal Candidate Profile This role suits a senior ServiceNow HRSD consultant/developer who: Is highly hands on and delivery focused Can operate as a trusted technical partner to HR and platform leadership Has experience stabilising live platforms while delivering new capabilities Brings strong engineering discipline alongside functional HRSD expertise All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact . About the team Our team offers internal audit, advisory and other assurance services across multiple organisations within the public & social sector. We provide our clients with clarity over the performance of their risk management processes and raise recommendations for improvement where required. Working in the public & social sector will enable you to meet and support like-minded individuals at your clients who really want to make a difference in society. You can directly contribute to supporting local communities and be involved with some of the biggest issues in society at the moment. You will have the opportunity to work across a wide range of clients within the public & social sector Risk Consulting team. Our team provide distinctive audit and advisory services across the following six sectors: Local Government Education Central Government Housing Police Charities About the role You will be responsible for delivering proactive, high quality and value-added internal audit services across our portfolio of Public & Social Sector clients. The role will principally involve co-ordination and day to day delivery of internal audit services to clients to the agreed quality and in accordance with agreed timescales. In addition, you will be expected to play a key role in financial management of your portfolio, business development alongside people management, training and development of the wider team. The team has experienced strong growth in recent years and is well placed to build on this further with strong opportunities for further progression for successful candidates. You will also be expected to contribute to the wider success of the Risk Consulting service line and help in its continuous improvement. What are we looking for? Experience of delivering internal audit services within the Public & Social sector. We would particularly be interested in applicants with specialist knowledge and/or in-depth experience in one of the following areas: Projects, Programmes, Transformation and Change; Commercial and Procurement; People and Culture; Governance and Data Analytics. Co-ordination and support in development and delivery of the Internal Audit Strategy and Annual Plan. Operationalising and monitoring delivery of the Internal Audit Strategy and Annual Plan, including timetabling and resourcing including any specialist teams. Planning and performance of fieldwork including liaison with auditees, preparing Terms of Reference briefing any other team members, as well as feedback meetings with auditees. Holds CCAB qualification (i.e.) ACA, CA, ACCA, IIA or CII) or equivalent. Diversity, Equity & Inclusion At Forvis Mazars diversity, equity and inclusion are central to our values. We value our people's unique backgrounds, perspectives, and experience, and know this diversity create better outcomes for our clients. We seek to attract, develop, and retain the best talent, inclusive of sex, ethnicity, disability, socio-economic background, sexual orientation, gender identity, nationality, and faith. We select candidates based on skills, knowledge, qualifications, and experience and aim to support all our team members to reach their potential. At Forvis Mazars, we promote an environment in which you can grow your skills, belong to a team that values your ideas, and make an impact that matters.

A hugely exciting opportunity to join an international organisation assuming responsibility for the EMEA finance function overseeing a team across the Surrey, Germany & Holland. This position will also have change & transformation projects associated within the remit. Regional Controller / Finance Director, EMEA Benefits • Performance related bonus scheme • Significant influence at senior leadership and regional decision-making level • Opportunity to shape and lead finance transformation across EMEA • Exposure to a fast-scaling, international business environment • Hybrid working Regional Controller / Finance Director, EMEA About The Role This is a rare opportunity for an ambitious and commercially driven finance leader to step into a pivotal Regional Controller / Finance Director role with genuine influence across a complex, international landscape. You will operate at the heart of the EMEA leadership team, owning financial performance while driving transformation, control, and strategic insight across the region. This is not a purely oversight role it requires a hands-on leader who can balance technical excellence with commercial impact. With full ownership of reporting, forecasting, and financial governance, you will play a critical role in elevating finance as a true business partner. You ll also lead key transformation initiatives, improving systems, controls, and processes to support scalability and performance. Key responsibilities include: • Acting as the senior finance lead across EMEA, partnering closely with regional leadership • Owning financial performance, delivering clear insight on risks, opportunities, and drivers • Leading all aspects of financial reporting in line with US GAAP and statutory requirements • Driving best-in-class forecasting, budgeting, and long-range planning processes • Enhancing revenue recognition and POC accounting in a high-judgement environment • Building and embedding a robust, scalable financial control framework • Leading transformation initiatives across systems, processes, and reporting capabilities • Elevating the quality, speed, and impact of management and executive reporting • Optimising cash flow, treasury strategy, and working capital performance • Partnering with operations to improve profitability and project-level performance • Leading audits with confidence and ensuring a strong, compliant control environment • Building, mentoring, and inspiring a high-performing regional finance team The successful Regional Controller / Finance Director, EMEA will have: • A proven track record in senior finance leadership roles within complex, multinational environments • Deep expertise across controllership, FP&A, and financial strategy • Strong technical grounding in US GAAP and financial governance • A commercially minded approach with the ability to influence at executive level • Experience driving finance transformation and continuous improvement initiatives • Advanced capability in Excel, Power BI, and financial modelling • Experience with ERP systems (Microsoft Dynamics D365 highly advantageous) • Exceptional leadership, communication, and stakeholder engagement skills • The gravitas, resilience, and ambition to operate in a fast-paced, high-impact role Desirable: • CPA, ACA, ACCA or equivalent qualification • Experience in private equity-backed or listed environments • Exposure to data analytics or SQL Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)

Senior / Principal Land and Planning Analyst (Policy) Bristol (Hybrid - minimum 2 days per week) Salary up to £60,000 per annum DOE A growing organisation within the property and development sector is seeking a Senior / Principal Land and Planning Analyst to join its expanding Research and Analytics team in Bristol. The Role You will provide data-driven insights to support new site acquisitions and help progress existing portfolio sites through the planning system. Working closely with Land, Planning and Technical teams, you will prepare technical housing and socio economic evidence to support planning applications and appeals, while also contributing to the organisation's digital transformation programme. Key Responsibilities Analyse planning and development data to support land acquisitions and planning strategy Prepare and oversee housing and socio economic evidence (housing need, land supply, infrastructure capacity, socio economic impacts) Support planning applications and planning appeals with robust research and analysis Mentor junior Land and Planning Analysts, with potential line management responsibilities Maintain research databases and GIS systems and support digital systems implementation Contribute to thought leadership research and industry insight About You Strong understanding of the UK planning system and/or property industry Excellent research and analytical skills with the ability to interpret multiple data sources Confident presenting complex information in clear written reports and presentations Experience with GIS (ideally Esri ArcGIS) Knowledge of socio economic or health impact assessment methodologies Previous local authority policy experience is highly desirable This role would particularly suit candidates with Local Plan policy or plan-making experience, especially in housing. If you're interested in learning more, please apply with your CV or for further details, you can contact me on (phone number removed) or (url removed) reference - 65125

Job Title: UK & IRE Junior Consultant - Automotive Location: Hybrid, Farnborough (2 days in office) Salary: Competitive Job type : Full time, Permanent Working Hours: 40 hours per week, Monday-Friday Application Deadline : 30th April 2026 About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking a proficient and dynamic Junior Consultant to join our team for an exciting assignment with one of our industry leading corporate clients within the automotive sector. This role requires a proactive professional with proven experience coordinating multiple projects to tight deadlines, delivering a first class and focused approach within a fast paced environment. Automotive Aftersales experience is essential. You will have the opportunity to work on site (and remotely) with a global organisation, contributing to key projects and initiatives that drive corporate business transformation. Key Responsibilities: Provide comprehensive stakeholder support and lead project coordination activities (reporting is a minor element of the role). Support ad hoc tasks and events. Collaborate with cross functional teams (internally and externally) to ensure successful project outcomes. Contribute to actionable recommendations and implementation plans. Provide stakeholders with timely access to reports to support customer facing meetings. Maintain momentum across ongoing projects, ensuring actions are tracked and progressed effectively. Coordinate engagement and participation across the wider Aftersales team. Communicate proactively with stakeholders to highlight progress, issues, and proposed solutions. What We're Looking For: Requirements: Experience in consulting, strategy, or relevant corporate roles within automotive aftersales Strong organisational, numerical and time-management abilities Strong analytical and problem-solving abilities, with the capacity to assess complex situations and develop effective solutions Ability to coordinate complex projects while meeting strict deadlines Excellent communication and stakeholder management abilities Proven ability to adapt quickly and work independently in dynamic environments Familiarity with Microsoft Office Professional Products Advanced Excel Proficiency Previous experience working with multinational corporations Qualifications / Education: Bachelor's degree in Business Administration, Economics, or a related field Fluent in English Why Join Us? Our work is customer-centric, interdisciplinary, and international. We wholeheartedly support our clients throughout all project phases, from strategy development to execution and steering. rpc is represented in twelve countries worldwide. Collaboration between our offices makes working at rpc an especially enriching intercultural experience. Benefits Include: Opportunity to work with high-quality clients on impactful projects Supportive and collaborative consultancy culture Access to ongoing professional development and mentoring 25 days annual leave (plus Bank Holidays) Pension Plan Private Healthcare Cash back health care scheme Please click APPLY to submit your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Junior Consultant, Automotive Project Consultant, Strategy Consultant, Corporate Automotive Aftersales, Automotive Aftersales, Project Manager, may also be considered for this role.

Data Consultant (SC Cleared) Corsham (Wiltshire) 6 Month Contract £450/day (Outside IR35) Data Consultant needed with active SC Security Clearance and strong Power BI, Tableau and AWS Cloud experience. 6 Month Rolling Contract based in Corsham (Wiltshire). Start asap in Spring 2026. Hybrid Working - 3 days/week remote (WFH) + 2 days/week working from the office in Corsham (Wiltshire). A chance to work with a leading global IT + Digital transformation business specialising in large-scale Government projects: Design, build + implementation of an AWS cloud-based Data Analytics platform to provide data workflow, data visualisation + dashboard solutions. Key Skills: Power BI and Tableau dashboard + data visualisation tools. AWS Cloud Infrastructure environments including: AWS Glue, S3 Buckets, Athena + Serverless data pipelines. Python / R-style workflow development, SQL querying + data transformation skills. Hands-on experience with secure, cloud-based Data Analytics platforms. Supporting definition of the POC scoping, success criteria + value proposition. Shaping the technical path from POC to MVP considering scalability, security, governance + reuse. Supporting build, configuration + implementation activities alongside developers + data engineers. Ability to simplify complexity + communicate technical trade-offs clearly to key stakeholders. In-depth experience in Data Engineering, Data Analytics platforms + Data Science.

Content Writer Mid Kent Office Based Full Time Our client, a growing and innovative business based in Mid Kent, is seeking a Content Writer to join their Marketing team. This role is ideal for someone who is a bold and creative marketing professional. ready to shape brand communications across a variety of channels. With a particular focus on HubSpot, LinkedIn, and editorial content , this role will be responsible for optimising marketing activities and managing all written material. The successful candidate will ensure that messaging remains consistent, engaging, and aligned with the company s overall brand strategy. Key Responsibilities: Craft and manage written content for websites, blogs, social media, emails, and promotional materials Develop and implement content marketing and social media strategies Lead email campaigns and automation using HubSpot Maintain a content calendar to ensure timely delivery across platforms Collaborate with internal teams to create visually engaging, brand-aligned content Monitor campaign performance and recommend improvements based on analytics What We re Looking For: 2+ years experience in content creation or digital marketing Strong writing, proofreading, and communication skills Hands-on experience with HubSpot, CMS tools, and Google Analytics A relevant degree (Marketing, Communications, Journalism, etc.) Knowledge of SEO, paid/organic media, and editorial processes Creative, proactive, and comfortable working both independently and collaboratively This is a fantastic opportunity for a self-starter who s ready to shape a brand s voice and make an impact across its digital presence. If you believe you meet the above criteria, please apply for immediate consideration! This role is being handled by Nicole Howe & Holly Ensoll, Business Support Consultants for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Contract Lead Data Consultant - Databricks/IoT Outside IR35 - Flexible day rate Leeds/Hybrid Would you be interested in helping a scale-up AI business with vast amounts of IoT data to define their Data Science strategy? This is a unique opportunity to drive the transformation of raw IoT and sensor data into actionable insights that improve machine performance and anticipate issues before they occur. Tech Stack: Azure PaaS/SaaS services Databricks Key Responsibilities: Harness vast IoT and sensor data to produce actionable insights. Shape the road for the data team to rapidly design and deploy data-driven dashboards, reports, and analytics workflows. Collaborate closely with c-suite and data teams to embed new data-led processes. Translate complex data into clear, practical insights that drive operational decisions. Lead ideation sessions to uncover new, high-value opportunities hidden in the data. Foster a culture of continuous improvement through data visibility and experimentation. Bridge the gap between technical teams and business users - ensuring insights lead to real-world impact. Location: Leeds 2 days per week Apply now, or contact (see below) for more information We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Advisory Lead - Insight and Data - AI - Banking - 120K plus bonuses We are seeking an experienced Insights & Data Advisory Lead to join our client's Data team in London. My client, a top tier consultancy, are looking for an Insights and Data Advisory Lead. This is a brand new role to the Financial Services arm of the business and you will initially be tasked with working closely with one of their biggest customers to explore and maximise opportunities for growth within the Data and AI space. Key Responsibilities: - Lead data model configuration initiatives that drive actionable insights and value. - Collaborate with cross-functional teams to enhance data-driven strategies. - Utilise best practices in data management and analytics to inform project direction. - Support the development of innovative solutions and methodologies for data analysis. - Foster a positive team culture that encourages growth and inclusivity. The ideal candidate will possess strong analytical skills with a proven track record in helping clients within the banking and financial services sector maximise their Data and AI capability. If you are ready to bring your expertise to a forward-thinking organisation, we invite you to apply for this exciting opportunity. Package on offer includes a salary of up to 120,000, plus 15% flexible benefits and up to 20% bonus.

Role Overview: We are seeking a highly skilled professional with expertise in Qlik Sense, QlikView, and related technologies . This role is ideal for someone who can quickly add value, lead delivery, and provide strategic advisory services while remaining hands-on with implementations. You will take ownership from initial opportunity through to successful project outcomes. The position combines presales, solution design, and delivery, making it perfect for a consultant who enjoys both shaping strategy and executing solutions. Strong client engagement skills and an established industry network will be highly valued, as they support both immediate project success and future opportunities. Key Responsibilities: Drive business growth and support pre-sales activities Lead client advisory and stakeholder engagement Oversee delivery, budgets, and project success Manage and mentor teams where needed Operate with entrepreneurial drive and independence Required Skills & Experience: 10+ years in consulting with a strong delivery record Hands-on expertise in Qlik Sense, QlikView, and BI/analytics solutions Demonstrable experience in pre-sales and business development Proven leadership with international team exposure Location: 1 day per week onsite in London office Looking forward to hearing from you. Thanks & best regards,

Financial Crime Strategy Consultant Key Responsibilities: Fraud Strategy & Data Intelligence Evaluate whether the right data and KPIs are being used to monitor fraud trends. Lead efforts to identify quick wins and immediate interventions in fraud prevention. Provide analytical support to challenge existing models, especially around net loss and forecasting gaps. Operational Enablement: Address competing priorities across business units while ensuring fraud initiatives remain on track. Safeguard data integrity during technical development cycles. Drive automation and operational improvements to enhance fraud detection and response. Governance & Capacity Building Champion governance structures that empower resource ownership and decision-making. Support upskilling initiatives across fraud and risk teams. Collaborate with BAU teams to ensure seamless integration of fraud strategy into daily operations. Strategic Collaboration Work closely with finance to align fraud strategy with budget constraints and challenge assumptions where needed. Engage with stakeholders across technology, product, and fraud leadership to ensure alignment with VIK funding and business goals. Provide guidance on F2P and non-card A2A payments fraud, with a focus on immediate impact and long-term resilience. Ideal Candidate Proven experience in fraud strategy, risk analytics, or financial crime prevention. Strong understanding of Open Banking, phishing, scams, and authentication technologies. Comfortable operating in ambiguous environments with limited guidance. Appetite for championing change and challenging forecasting assumptions.