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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Client Focus (CF) path within BCG's Transform Practice Area you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG Transform's mission is to shape and accelerate transformation programs to deliver rapid and sustained impact with executional certainty. Our work is underpinned by a distinctive approach that addresses both the 'HOW' and the 'WHAT' of strategic transformation. The WHAT focuses on the strategic improvements necessary in operations and processes. Our methodology encompasses a holistic strategy to elevate end-to-end business performance. This strategy is supported by actions to drive revenue growth, such as pricing optimization and salesforce effectiveness, tied to clear metrics and KPIs. We also work on cost reduction through various measures like cost excellence and organizational simplicity, while enhancing the balance sheet through better working capital and liquidity management. The HOW involves setting companies up for sustained success. This includes establishing executional certainty through a well-coordinated transformation office, ensuring financial tracking, and implementing rigorous processes and tools. We focus on enabling leaders, engaging people, and fostering a culture aligned with the transformation vision. Leaders are empowered and accountable, while teams are motivated and equipped to contribute to the transformation, supported by target behaviors that are reinforced throughout the organization. YOU'RE GOOD AT Partner and work closely with case teams and client stakeholders across large-scale transformation, restructuring, and turnaround cases to drive actionable outcomes Solve complex business and transformation challenges through targeted research, analytics, and problem-solving approaches evelop insights on industry trends, transformation topics, and proprietary data/tools to support client impact and codify intellectual property Apply knowledge of transformation, restructuring, turnaround, change management, and related topics to support delivery of client solutions Bring a good understanding of P&L and Balance Sheet KPIs to support financial and operational analyses Use Excel and financial modelling capabilities to analyze business performance and support decision-making Leverage data analysis and visualization tools (e.g., Tableau, Alteryx) to generate insights and improve client outcomes Communicate clearly and credibly with case teams and client stakeholders, contributing confidently in problem-solving discussions Working collaboratively and effectively in a group dynamic both virtual and in-person, proficient in agile ways of working Operate effectively within a matrix organization, demonstrating ownership, initiative, and the ability to influence stakeholders Bring a curious, flexible, and creative mindset, with the ability to challenge thinking and propose innovative solutions Navigate ambiguity and complexity with a structured and solution-oriented approach Applying Generative AI tools and techniques (e.g., LLM workflows, agentic systems, retrieval-based solutions) to accelerate transformation and change management outcomes What You'll Bring 4+ years of consulting experience in driving transformation, restructuring, turnaround and/or change management work; candidates with consulting experience strongly preferred. In lieu of consulting experience, 5+ years minimum industry experience required Master's Degree preferred or Bachelor's Degree will be considered if they have demonstrated the minimum required work experience Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Familiarity with Generative AI ecosystems, large language models (LLMs), agentic workflows, and enterprise AI applications Ability to rapidly prototype analytical and AI-driven solutions using modern tolling and iterative experimental approaches Using Python, SQL, and modern analytics/AI tooling to support problem-solving, automation, and insight generation is a plus Who You'll Work With As a Senior Analyst - BCG Vantage, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Client Focus (CF) path within BCG's Transform Practice Area you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG Transform's mission is to shape and accelerate transformation programs to deliver rapid and sustained impact with executional certainty. Our work is underpinned by a distinctive approach that addresses both the 'HOW' and the 'WHAT' of strategic transformation. The WHAT focuses on the strategic improvements necessary in operations and processes. Our methodology encompasses a holistic strategy to elevate end-to-end business performance. This strategy is supported by actions to drive revenue growth, such as pricing optimization and salesforce effectiveness, tied to clear metrics and KPIs. We also work on cost reduction through various measures like cost excellence and organizational simplicity, while enhancing the balance sheet through better working capital and liquidity management. The HOW involves setting companies up for sustained success. This includes establishing executional certainty through a well-coordinated transformation office, ensuring financial tracking, and implementing rigorous processes and tools. We focus on enabling leaders, engaging people, and fostering a culture aligned with the transformation vision. Leaders are empowered and accountable, while teams are motivated and equipped to contribute to the transformation, supported by target behaviors that are reinforced throughout the organization. YOU'RE GOOD AT Partner and work closely with case teams and client stakeholders across large-scale transformation, restructuring, and turnaround cases to drive actionable outcomes Solve complex business and transformation challenges through targeted research, analytics, and problem-solving approaches evelop insights on industry trends, transformation topics, and proprietary data/tools to support client impact and codify intellectual property Apply knowledge of transformation, restructuring, turnaround, change management, and related topics to support delivery of client solutions Bring a good understanding of P&L and Balance Sheet KPIs to support financial and operational analyses Use Excel and financial modelling capabilities to analyze business performance and support decision-making Leverage data analysis and visualization tools (e.g., Tableau, Alteryx) to generate insights and improve client outcomes Communicate clearly and credibly with case teams and client stakeholders, contributing confidently in problem-solving discussions Working collaboratively and effectively in a group dynamic both virtual and in-person, proficient in agile ways of working Operate effectively within a matrix organization, demonstrating ownership, initiative, and the ability to influence stakeholders Bring a curious, flexible, and creative mindset, with the ability to challenge thinking and propose innovative solutions Navigate ambiguity and complexity with a structured and solution-oriented approach Applying Generative AI tools and techniques (e.g., LLM workflows, agentic systems, retrieval-based solutions) to accelerate transformation and change management outcomes What You'll Bring 4+ years of consulting experience in driving transformation, restructuring, turnaround and/or change management work; candidates with consulting experience strongly preferred. In lieu of consulting experience, 5+ years minimum industry experience required Master's Degree preferred or Bachelor's Degree will be considered if they have demonstrated the minimum required work experience Fluency in English Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Familiarity with Generative AI ecosystems, large language models (LLMs), agentic workflows, and enterprise AI applications Ability to rapidly prototype analytical and AI-driven solutions using modern tolling and iterative experimental approaches Using Python, SQL, and modern analytics/AI tooling to support problem-solving, automation, and insight generation is a plus Who You'll Work With As a Senior Analyst - BCG Vantage, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

The starting salary for this role is 42,958 per annum, based on a 36-hour working week. This role is a fixed term contract / secondment opportunity until 31st March 2027. We have an exciting opportunity for a Performance Data Analyst to join our Performance and Analytics Team within Adults, Wellbeing, and Health Partnerships (AWHP). This role will be hybrid which means a blend of working from home, Surrey offices and predominantly from a warehouse located between Guildford and Woking. This role is officially based at Millmead House in Guildford but will also require travel to locations that are not easily accessible by public transport, therefore the successful applicant will need to have their own method of transport. There is an expectation for the post holder to work from the office at least one day per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing. Learning and development hub where you can access a wealth of resources. Wellbeing and lifestyle discounts including gym, travel, and shopping. A chance to make a real difference to the lives of our residents. About the Role We are looking for a highly motivated and conscientious individual to join our dynamic and friendly Performance and Analytics team as a Performance Data Analyst. The key focus of this post will be to support Surrey's Community Equipment Service (CES) Team with critical analytics and insights to support the smooth, safe and efficient running and development of the service. This is an exciting opportunity to apply and develop your skills in data analytics, stakeholder collaboration and commercial awareness within Local Government and the Adults, Wellbeing and Health Partnerships (AWHP) Directorate. The key aspects of this role are: Empowering teams within sights: Your role will be crucial in providing actionable insights to Commissioners and Contract Managers, enabling them to understand trends, measure outcomes, and implement best practices. By translating complex data into clear, impactful information, you will support them in delivering a more effective equipment service, ultimately improving the lives of our residents. Driving informed decision making: Your work will directly influence the strategic decisions that enhance the quality of services provided. By analysing and presenting data on service performance, your recommendations and insights will help identify areas for improvement, ensuring that Surrey's equipment offer is continuously optimised to meet the needs of our most vulnerable residents. Enhancing efficiency and resource allocation: Through robust data analysis, you will support the streamlining of operations and ensure resources are targeted where they are needed most. This will enable more efficient use of time and funding, allowing greater investment in service improvements. Devolution & Local Government Reorganisation: As a subject matter expert, your insight will be crucial in supporting Surrey's preparations for Devolution and Local Government Reorganisation. You will provide essential data and analytics, as well as making informed recommendations to support decision-making. Your Application To be considered for shortlisting your application will clearly evidence the following skills and align with our behaviours: Strong analytical skills: Proven ability to analyse complex data sets, identify trends, and draw actionable insights. Experience with data visualisation tools and statistical analysis software is essential. Technical proficiency: Proficiency in data visualisation software Tableau, knowledge of programming languages such as SQL, Python, or R, and familiarity with big data technologies. Experience with Tableau Software is critical and Tableau Skills will be assessed as part of the recruitment process through a test on the day of the interview. Attention to detail and accuracy: Strong attention to detail with a commitment to accuracy and quality in data analysis. Ability to meticulously check data integrity and ensure that all analysis is based on reliable and precise data. Creative problem-solving ability: Ability to develop innovative solutions to data-related challenges. Ability to think outside the box and approach problems from multiple angles to find effective and unique solutions. Initiative: Ability to progress multiple ongoing projects, manage competing deadlines, and take ownership of and prioritise own workload. Use of initiative to work with stakeholders to resolve and/or escalate blockers to facilitate project completion. Communication and collaboration: Excellent communication skills to effectively present findings and recommendations to both technical and non-technical stakeholders. Experience working in cross-functional teams and collaborating with diverse groups. Proven track record of developing strong professional relationships with internal and external stakeholders and collaborating effectively to identify analytics requirements, resolve data issues, and progress projects through to completion. To apply, we request that you submit a CV and you will be asked the following 4 questions (maximum of (Apply online only) words each): Adult Social Care data often comes from multiple sources with varying levels of completeness and accuracy, and some datasets are very large and complex. How would you assess, clean, and validate data before using it for analysis? Please describe a time when you analysed data and identified a trend or issue that supported strategic decision-making at a senior level. What approach did you take and what was the impact? This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders? Please give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation? Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 05/07/2026 with face-to-face interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Position Summary The Senior Security Analyst is a dedicated security operations role providing continuous security coverage for a client operating in a regulated industry. You are embedded within a small, senior team delivering operational security services across detection, investigation, response, and proactive security operations, with direct responsibility for outcomes. You own security incidents end-to-end, from initial detection through investigation, containment, and coordination of remediation with internal and third-party teams. When the incident queue is clear, you carry out proactive security operations work including vulnerability scanning, web application scanning, breach and attack simulation, and validation of security tooling, actively maintaining and improving the client's security posture. Beyond incident response, you liaise directly with the client's IT and cloud teams to ensure remediation actions are completed, and you coordinate across teams to drive issues through to resolution. You bridge the gap between security operations and engineering, escalating platform issues to the security engineering team and supporting engineers during major incidents. The tooling scope has a strong Microsoft orientation. You work alongside the client's SOC provider where applicable, receiving escalated SIEM alerts while also monitoring and operating endpoint, vulnerability, and simulation tooling directly. You have direct access for investigation and threat hunting purposes. You bring experience beyond security tooling, with the ability to navigate the infrastructure and application technologies within the client's hybrid (on-premise and cloud) environment. Role Mission To deliver reliable, high-quality operational security for the client by owning detection, investigation, and response, while proactively strengthening the security environment through hands-on security operations work and cross-team coordination. Objectives & Key Results The key objectives will be to: Maintain SLA compliance for incident detection, investigation, and response across all priority levels Own security incidents through to resolution, ensuring remediation actions are completed Operate and validate proactive security tooling (e.g. Qualys, XM Cyber, AttackIQ) to an agreed schedule, identifying and acting on findings Reduce detection gaps by contributing to detection rule tuning, false-positive reduction, and threat hunting activities Share insights that improve SOC response times, detection accuracy, and coverage Maintain high standards of documentation, communication, and compliance to audit standards Support the security engineering team during major incidents and platform changes Complete a minimum of 40 hours of professional training per year, aligned to client requirements Duties and Responsibilities Essential Roles & Responsibilities Incident Detection, Investigation & Response Monitor and investigate alerts from Microsoft Defender and related email, endpoint and cloud security tooling Receive and act on escalated alerts from the client's SOC provider or SIEM platform Take ownership of all security incidents, validating indicators of compromise and determining impact Perform detailed investigations using KQL queries in Microsoft Sentinel and telemetry from across the security stack, going beyond initial triage to full root-cause analysis Reconstruct event chains and identify root causes, including correlation across endpoint, identity, cloud, and network data sources Determine credibility and severity of threats in the context of the client's risk profile and regulatory obligations Investigate potential IOCs using multi-source telemetry and threat intelligence Make evidence-based decisions on containment actions and remediation plans, coordinating response actions with the client's IT, cloud, and workplace teams Recommend immediate defensive or containment actions where appropriate, and support teams across the business in the resolution of incidents and post-event analysis and reporting Handle incidents end-to-end where tooling and access allow, escalating to the security engineering team or client security leadership when required Operate within tight SLAs appropriate to a regulated client environment

Locations : Paris London München Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's MSP (Marketing Sales & Pricing) Practice Area you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sales & pricing topic, working in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials, with a focus on commercial transformation including growth acceleration and optimization. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. You will also help integrate advanced analytics and AI-driven approaches into commercial strategy use cases (e.g., pricing optimization, customer segmentation, salesforce effectiveness), contributing to the development of data-driven insights and next-generation tools to drive measurable commercial impact across industries. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your sales, pricing, or broader commercial strategy topics Applying data-driven and analytical approaches (incl. advanced analytics / AI) to solve commercial challenges Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in B2B sales, pricing or broader commercial strategy topics required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred, Ideally in commercial, pricing or sales-related roles (e.g. field sales, digital sales, CRM, sales operations) Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Exposure to analytics, data tools (Python & SQL) or AI-driven approach in a commercial context (e.g., pricing, sales) is a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Ability to work In a global team setting with remote collaboration with the rest of the organization. Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : Paris London München Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's MSP (Marketing Sales & Pricing) Practice Area you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the sales & pricing topic, working in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials, with a focus on commercial transformation including growth acceleration and optimization. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. You will also help integrate advanced analytics and AI-driven approaches into commercial strategy use cases (e.g., pricing optimization, customer segmentation, salesforce effectiveness), contributing to the development of data-driven insights and next-generation tools to drive measurable commercial impact across industries. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your sales, pricing, or broader commercial strategy topics Applying data-driven and analytical approaches (incl. advanced analytics / AI) to solve commercial challenges Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in B2B sales, pricing or broader commercial strategy topics required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred, Ideally in commercial, pricing or sales-related roles (e.g. field sales, digital sales, CRM, sales operations) Bachelor's Degree required (advanced degree preferred) Fluency in English; other languages requested in certain locations Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Exposure to analytics, data tools (Python & SQL) or AI-driven approach in a commercial context (e.g., pricing, sales) is a plus Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment Ability to work In a global team setting with remote collaboration with the rest of the organization. Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

MI Manager Contract: Temporary (3-6 months) Location: Hybrid (2 days London) Salary: 46.66 per hour (Umbrella) Direct Reports: 2 FTE (MI Analyst and MI Assistant) We are seeking an MI Manager for a temporary assignment to provide essential continuity of service during a period of planned leave. The primary objective is to manage the team's output, ensure data integrity, and maintain performance reporting across the organisation, followed by a professional handover of responsibilities. Day-to-day of the role: Ensures effective data systems, supports business and external users with reports for operational and strategic decisions, and continuously improves reporting and dashboards. The position is hybrid across 36 hours per week (Monday to Friday) and requires attendance at the Authority's offices, sites, and contractors' locations as needed. Ensure compliance with health and safety policies, manage risks, promote a safety-first culture, monitor standards, and report incidents promptly. Includes professional conduct, team management, conducting appraisals, leading IT system projects, collaborating with senior leadership, and driving MI use in decision-making. Oversees daily operations of data systems, manages workloads, governs access rights, validates data, produces reports for management and finance, completes statutory returns, and develops Power BI functions and automated reporting. Responsible for sourcing and managing service providers for data systems, ensuring contract compliance, handling technical issues, planning software upgrades, and providing training. Supports business managers and external users in report development, leads reporting improvements and insights, manages a central hub for data submission and MI provision, collaborates with finance on data and financial modeling, and identifies opportunities for improvements and savings. Required Skills & Qualifications: Qualifications from GCSE to degree level. Advanced Excel and VBA skills, expertise in databases, SQL, DAX. Strong project management skills. High attention to detail and a knack for innovation. Experience in local government is desirable. To apply for this MI Manager position, please submit your CV.

3-6 month interim finance contract role Interim FP&A Analyst Bristol (Hybrid) 3-6 months Competitive day rateWe're supporting a high-growth Bristol-based business looking to bring in an Interim FP&A Analyst to support the finance team during a critical period of growth.This is a high-impact role where you'll sit at the centre of FP&A - driving reporting, forecasting and delivering meaningful insight to senior stakeholders in a fast-paced, evolving environment. The role will involve: Owning and delivering monthly FP&A reporting, including exec-level packs and performance insightSupporting budgeting, rolling forecasts and long-range planningBuilding and enhancing financial models and scenario analysis to support decision-makingDriving data quality, controls and process improvements across financeWorking closely with accounting to ensure consistency across financial statements and reportingDeveloping Power BI dashboards and KPI reporting to give real commercial visibilityActing as a key link between systems, finance and operational stakeholders We're looking for:ACA/ACCA/CIMA qualified or part-qualified with strong FP&A experience Experience in fast-paced, high-growth or scaling environments Strong modelling, analysis and reporting capabilityAdvanced Excel, with exposure to ERP systems, Power BI and ideally SQL Ability to translate complex data into clear, actionable insight for stakeholders Comfortable operating with pace, ambiguity and changing priorities Why consider it:Immediate start, highly visible roleOpportunity to make a genuine impact in a scaling, commercially driven businessFlexible hybrid workingCompetitive day rateIf you're an experienced FP&A contractor who can quickly add value and operate at pace - this is a great opportunity to get embedded in a high-profile finance team. Reach out to Charles Maidment from the Hays Bristol finance contracts team to review & discuss the details.

Management Accountant 48,000 Permanent Wirral Hybrid Management Accountant required for one of our not for profit organisations based on the Wirral. The Management Accountant will support the Finance Business Partner by delivering accurate financial analysis, reporting, and insights. The role will play a key part in budgeting, forecasting, and improving financial performance, ensuring effective use of resources to support the organisation's strategic objectives and service delivery. Key Responsibilities; Prepare monthly management accounts and financial reports. Analyse financial performance, identifying trends, variances, and risks. Provide insightful commentary and recommendations to budget holders and senior management. Support the production of statutory accounts and regulatory returns. Lead or support the annual budgeting process across departments. Produce regular forecasts and scenario analysis. Act as a finance business partner to operational teams. Provide financial advice and challenge to support decision-making. Translate financial data into clear, actionable insights for non-finance colleagues. Monitor and analyse income streams Track and report on cost drivers Identify opportunities for efficiency savings and value for money. Knowledge & Skills; Ideally Qualified /Part-qualified accountant (ACCA, CIMA, ACA) or equivalent experience. Experience in a finance analyst, management accounting, or similar role. Experience of budgeting, forecasting, and financial reporting. Ideally experience within public sector, or not-for-profit environments Advanced Excel and strong financial modelling capability. Ability to interpret and communicate financial information clearly. Understanding of financial controls, governance, and compliance. Strong attention to detail and accuracy. Proactive, with a continuous improvement mindset. Excellent communication and stakeholder management skills. Ability to work independently and manage competing priorities. Whats on offer; Competitive pension scheme Hybrid working options Learning and development opportunities Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role The GlobalData Technology team is currently seeking a TMT (Technology, Media, and Telecoms) Senior Analyst to provide essential intelligence and insights to our global clients, enabling them to make more informed business decisions. This full-time position is located in our Central London office and presents an excellent opportunity for a recent graduate with robust quantitative skills who is eager to embark on a career in the TMT sector. The successful candidate will be responsible for producing and updating a variety of market sizing reports and related forecasts across the full TMT sector from mobile to fixed broadband, pay TV and entertainment, as well as contributing to industry-leading insight reports. The role involves conducting a range of investigative, assessment, and forecasting activities for the TMT sector through secondary research, as well as primary market research consisting of phone interviews and surveys with key opinion leaders (KOLs), industry experts, and highly renowned tech experts globally. What you ll be doing Evaluate and forecast the key TMT market segments, including mobile, fixed broadband, and entertainment. Analyze the TMT market from a strategic perspective. Contribute to the scope and direction of high-quality TMT market analysis deliverables. Author comprehensive market research reports and articles addressing current market developments. Produce content that is well written, concise, and delivered on time. Conduct secondary research and reading to build your awareness of industry issues. Represent GlobalData at client presentations, industry conferences, and in interactions with the media. Engage directly with clients to address ad hoc inquiries. Support the development of the TMT syndicated research platform. What we re looking for A degree or equivalent qualification in business, finance, strategy, or a related discipline. Exceptional analytical, research, and problem-solving skills. Proficiency with Microsoft Office Suite, especially Excel and PowerPoint. Previous research and/or work experience in the technology/ telecom space is preferred. Adeptness in dealing with numbers and comfort with Excel. Fast Learner able to grasp new ideas and concepts quickly. Excellent written and oral communication skills. Strong team player. Proficiency in other languages is not essential but is considered an advantage. In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Retail Data Analyst London £65,000 Hybrid working with three days per week in the office This is a high impact Retail Data Analyst role within a fast growing, data driven organisation where insight directly shapes pricing decisions, performance optimisation, and client outcomes. You will have genuine ownership, strong visibility, and the opportunity to influence how data is used across the business. The Company They are a technology led B2B organisation operating at scale, with a strong focus on using data to drive decision making. The business has grown rapidly in recent years and continues to invest in its analytics capability as it expands. Analytics is highly visible and closely connected to leadership priorities, offering clear opportunities for progression and impact. The Role You will join a lean analytics function within a wider business operations team, taking ownership of core retail style performance reporting and insight. Key responsibilities include: Owning and developing reporting and dashboards in Tableau Working closely with stakeholders across finance, operations, and client facing teams Analysing pricing performance, revenue trends, and client engagement Building data led recommendations to support pricing reviews and renewals Managing incoming data and reporting requests, setting priorities independently Presenting insights and recommendations to senior stakeholders Maintaining Tableau dashboards, permissions, and data governance Tracking operational KPIs, delivery targets, and team productivity to identify improvement opportunities Your Skills and Experience To succeed in this role, you will bring: Strong end to end Tableau experience, including building, publishing, and maintaining dashboards Solid SQL capability for analysis and reporting Experience delivering insight that influences pricing, revenue, or performance outcomes Confidence working with senior stakeholders and explaining the story behind the data A proactive mindset with clear ownership and autonomy in your work What They Offer Salary of £65,000 Hybrid working with three days per week in the London office High exposure to senior leadership and decision makers Strong ownership and scope to shape the role Clear progression opportunities in a scaling organisation Broad exposure across data, finance, and operations A collaborative and supportive team culture How to Apply If you are a Retail Data Analyst looking for a role with visibility, ownership, and real business impact, apply now to learn more.

Commercial Data Analyst Our client is a growing construction and development business seeking a Commercial Data Analyst to support the commercial and operational teams across a portfolio of construction projects throughout the North West. This is an excellent opportunity for a data-driven professional with a background in the construction industry who can turn project and commercial data into meaningful insights that support business performance and decision-making. Please note: Previous experience within the construction, civil engineering, housebuilding or infrastructure sectors is essential for this role. The Role Working closely with Commercial Managers, Quantity Surveyors and Operational Teams, you will be responsible for analysing project data, producing reports and identifying trends that help improve project performance, cost control and profitability. Key Responsibilities Analyse commercial and operational data across multiple construction projects Produce reports, dashboards and performance metrics for senior management Support project cost reporting, forecasting and budgeting activities Identify trends, risks and opportunities to improve commercial performance Work closely with Quantity Surveyors and Commercial Teams to support decision-making Develop and improve reporting processes and data systems Ensure accuracy and consistency of project and commercial data Present findings clearly to both technical and non-technical stakeholders Requirements Previous experience as a Data Analyst, Commercial Analyst or similar role Essential construction industry experience Advanced Microsoft Excel skills Experience using Power BI or similar reporting tools Strong analytical and problem-solving abilities Excellent attention to detail Ability to communicate effectively with stakeholders at all levels Commercial awareness and understanding of project-based environments Desirable Experience supporting Quantity Surveying or Commercial functions Knowledge of project costing, forecasting and commercial reporting Familiarity with ERP or project management systems What's on Offer? Salary circa 40,000 Opportunity to join a growing and successful construction business Long-term career development opportunities Exposure to a wide range of construction projects Supportive and collaborative working environment If you have a strong analytical background and, most importantly, experience working within the construction sector, we would be keen to hear from you.

Interim Senior Financial Analyst Your new company A large, complex and forward-thinking organisation is seeking to recruit a Senior Financial Analyst to support a major finance transformation programme. Operating at scale, the organisation is undergoing significant change to enhance its financial planning, forecasting and reporting capabilities through the implementation of a new enterprise performance management (EPM) system. The environment is collaborative and fast-paced, with a strong focus on continuous improvement, data-driven decision-making, and delivering high-quality financial insight to stakeholders across the business. This is an excellent opportunity to play a key role in a high-profile finance systems programme while working alongside experienced professionals in a supportive and innovative setting. Your new role Play a key role in the design, build, testing, and implementation of a new Oracle EPM solutionProvide high-quality financial analysis to support strategic decision-making across the organisationWork with large and complex financial datasets, ensuring accuracy and integrity of financial reportingCollaborate with finance and non-finance stakeholders to gather requirements and translate these into system and reporting solutions.Act as a subject-matter expert, supporting users and resolving system or reporting issuesContribute to the continuous improvement of finance processes, controls, and reporting capabilitiesSupport project delivery through testing, validation, and post-implementation support activitiesBuild strong working relationships across the organisation and with external partnersWhat you'll need to succeed We are seeking a qualified accountant (ACA, ACCA, CIMA or equivalent), or an individual with comparable experience, who brings strong expertise in financial data, reporting, and analysis within a complex organisational environment. The ideal candidate will have proven experience working on finance systems or transformation projects, such as EPM, ERP, or planning tools, alongside a solid understanding of finance processes, controls, and accounting principles. Strong communication and stakeholder management skills are essential, with the ability to influence, challenge, and engage effectively across the business. You will be confident interpreting complex data and translating it into clear, actionable insights, while demonstrating a proactive, resilient approach and the ability to thrive in a fast-paced, project-driven environment. What you'll get in returnCompetitive Day RateHybrid and flexible working arrangementsOpportunity to work on a high-impact finance transformation programmeExposure to senior stakeholders and strategic decision-makingSupportive and collaborative working environmentOpportunity to develop expertise in leading finance systems and planning toolsWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch to discuss further. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

A leading, highly regarded financial services organisation is seeking a Human Resources Analyst to join its London-based team. This role is heavily focused on HR systems (HRIS), data, and Training & Competency , offering an excellent opportunity for an analytically driven HR professional to play a key role in a regulated environment. The Opportunity Working closely with the Training & Competence Manager and HR leadership, this position sits at the intersection of HRIS development, learning systems, and regulatory training frameworks (T&C / SM&CR) . You will act as a key owner and coordinator of HR and learning systems, helping to drive functionality, reporting, and process improvement across the business. Key Responsibilities HRIS, Learning Systems & Training Competency (Core Focus) Act as a Subject Matter Expert for the organisation's HRIS and Learning Management System (LMS) Lead on the development, optimisation, and maintenance of HR and T&C system functionality Support the delivery and evolution of Training & Competency frameworks and SM&CR processes Build, automate, and maintain robust MI reporting across HR, training, and regulatory requirements Manage professional qualifications processes, including study support, exam coordination, and progress tracking Oversee compliance and mandatory training programmes, ensuring accurate tracking and reporting of completion Drive continuous improvement of system processes, working with external providers and internal stakeholders Maintain accurate records across CPD, training pathways, and qualification data HR Data, Reporting & Analysis Own and develop HRIS reporting, dashboards, and scheduled outputs Conduct detailed data analysis to support HR decision-making and regulatory reporting Ensure integrity and alignment of data across multiple systems Identify trends and provide actionable insights to HR leadership Stakeholder & Project Support Act as a key contact for Training & Competency and HR systems-related queries Partner with HR, Compliance, Finance, and international teams Support delivery of HR projects and system enhancements Contribute to continuous improvement across HR processes and digital capability About You Degree educated (2:1 or equivalent) Strong experience or exposure to HRIS, HR systems, or LMS platforms Proven ability in data analysis, MI reporting, and Excel (advanced level) Experience or interest in Training & Competency frameworks and regulatory environments Highly organised, with strong attention to detail and accuracy Confident communicator with the ability to work across multiple stakeholders Proactive mindset with a focus on systems improvement and efficiency Desirable Experience Experience within financial services or a regulated environment Knowledge of LMS platforms and/or professional qualifications (CISI, CII) Familiarity with systems such as Sage People, Access, or similar HRIS tools

Data Analyst Manchester City Centre (Hybrid - 2 Days Per Week) £35,000 - £45,000 + Benefits SF Technology are recruiting for a Data Analyst on behalf of an established UK organisation investing in the growth of its data and reporting capabilities. This is an opportunity for a Data Analyst with strong Power BI experience to join a growing team and play a key role in developing reporting solutions, improving data quality and delivering meaningful business insights. Working closely with stakeholders across multiple business functions, you will be responsible for developing dashboards, managing reporting processes and helping drive data-led decision making. Key Responsibilities Develop and maintain Power BI dashboards and reports Gather reporting requirements from business stakeholders Analyse, transform and validate data from multiple sources Create clear and actionable business insights Build and maintain data models Improve reporting processes and identify efficiencies Support wider business intelligence and reporting initiatives Present findings to technical and non-technical stakeholders Skills & Experience Required Strong Power BI experience, including DAX and data modelling Experience working with SQL Server and SSIS Strong reporting and business intelligence background Experience cleansing, transforming and validating data Ability to communicate complex information clearly Strong stakeholder engagement skills Desirable Experience Experience within finance, commercial or operational reporting environments Exposure to QlikSense or Tableau Experience working with multiple business systems and data sources What's On Offer Hybrid working (2 days per week in Manchester City Centre) Flexible working environment Opportunity to influence reporting and analytics capability Exposure to a wide variety of stakeholders Long-term career development opportunities This role would suit a Data Analyst, BI Analyst, Reporting Analyst, Power BI Analyst or Business Intelligence Analyst looking to join a business where they can make a genuine impact. For further information, please apply today or contact SF Technology for a confidential discussion.

Locations : München Madrid London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage within BCG's Operations and Marketing, Sales and Pricing Practice Areas you will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. Within the Topic Activation path, you'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. You will support commercialization efforts for the Customer Services topic working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to typical contact center and customer service improvement levers (e.g., waste contact reduction, handling time optimization, digital migration, productivity improvement, queuing logics, IVR optimization, etc.). You will have substantive experience using technology and process innovation in Customer Service and Contact Centers. In addition, expertise in developing a strategy, managing demand, deploying capacity, enable talent, and adopting new ways of working. YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise, namely Customer Service and Contact Centers Conducting call center data analysis to assess drivers of demand and performance Identifying digital service and AI optimization levers to improve operational efficiency Defining contact center improvement business cases and delivery plans Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant with relevance to Customer Service and Contact Centers; candidates with consulting experience preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred. Ideally experience in big Contact Center (>5,000 FTEs) transformations/operations with a major service provider / brand (e.g. retail bank, telecoms provider, utility, airline, ), Or, relevant tech firm (Zendesk, Nice, Qualtrics) doing product management and / or product marketing. Experience with a combination of technology (RPA, AI), operations and people challenges Bachelor's Degree required (advanced degree preferred) Fluency in English; German language preferred Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise ) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : London Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is seeking a risk professional to join the Enterprise Risk Management (ERM) team as a Global (Enterprise) Risk Management Senior Analyst. In this role, you will support BCG's ERM program with a primary focus on governance, reporting, and stakeholder engagement. You will help strengthen governance, coordinate ERM workstreams, develop executive ready materials and reporting, and enable consistent risk reporting and communications that promote a risk-aware culture across BCG. Key Responsibilities Support ERM Governance - help maintain and evolve the ERM governance model including how we identify and report on enterprise risks to senior leadership, the ERM operating rhythm aligned with firm strategy and frameworks, while managing key stakeholder relationships across the business. ERM "Chief of Staff" - Manage the ERM calendar, priorities, vendors, and cross-workstream coordination to drive outcomes. Maintain charters, policies, and standards. Serve as ERM representative in the Global Risk Stakeholder Engagement Working Group, managing the risk functional calendar and coordinating key communications across functions. Executive and Committee Reporting - Develop decision-ready materials for ARC, Board, and senior leadership. Tailor our risk insights to specific senior stakeholders to ensure our risk reporting supports decision making and risk mitigation across BCG. Reporting Management and Quality Control - Standardize templates, consolidate inputs from multiple stakeholders, and ensure outputs are accurate, consistent and deadline-ready. Enable Risk Governance Forums - Support ERM governance forums and committees (e.g., Risk Pulse) by preparing agendas/ materials, capturing minutes, and actions and drive follow-ups. Strengthen Stakeholder Engagement and Communications Partner with stakeholders across the Global Risk team and BCG's practice areas, regions, and functions to strengthen risk awareness and adoption of ERM processes. Initiate knowledge sessions (e.g. for OneRisk) and coordinate key communications with internal and external speakers. Advance Reporting & Analytics - Enhance dashboards, KRIs, and reporting automation in partnership with the ERM Risk Intelligence Pillar and BCG's data and analytics teams Continuously Improve Processes - Identify and implement opportunities to improve reporting clarity and quality, process efficiency, enhance scalability, and impact of ERM function. What You're Good At Structuring complex information and creating crisp, executive-ready narratives Managing multi-stakeholder projects with strong organization, attention to detail and reliable execution Building trust and influencing outcomes through collaboration and clear communication across senior and global teams Translating strategy and risk appetite into practical governance and reporting Translating vision into action with a bias toward execution and outcomes Navigating ambiguity and adapting in a dynamic environment, working effectively amongst competing priorities Cultivating trust-based relationships with senior stakeholders, cross-functional partners, and team members Comfort with abstract concepts and ability to understand various non-financial risks and their impacts Managing deadlines, anticipating issues, and driving follow-through Communicating with clarity, diplomacy, and sound judgment What You'll Bring 4-7 years of experience in risk management, governance, strategy/operations, consulting, audit, or PMO ideally in a global matrix environment (professional services preferred) Experience supporting board/committee reporting and senior stakeholder engagement Familiarity with ERM frameworks (e.g., COSO ERM, ISO 31000), KRIs, and governance processes Strong PowerPoint and Excel skills; experience with data visualization (Power BI/Tableau) and collaboration tools (Miro, Trello, Slack) Excellent written and verbal communication skills with ability to craft decision-ready materials Comfort with KPI design, reporting, and process improvement Bachelor's degree required (in business, risk, economics, or related field); advanced degree or certifications (e.g., RIMS-CRMP, ARM, PMP) are a plus Ability to work across time zones; occasional travel may be required Strong analytical and problem-solving skills Fluent English and high professional integrity Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.