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Experis
Loyalty Proposition Manager - Strategy Consultant
Experis
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 750 - 900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer-centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy-in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer-led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi-functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer-centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi-functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.
Apr 04, 2026
Contractor
Loyalty Proposition Manager - Strategy Consultant Loyalty Proposition Manager - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 750 - 900 per day (via Umbrella agency) - open to discussion. Role Summary As Loyalty Proposition Manager, you will play a pivotal role in shaping and evolving our market-leading loyalty programme. You'll lead the development of future propositions - from defining the problem or concept through to delivery - working closely with teams across commercial, marketing, insights, product, and operations. Your responsibilities include monitoring industry and customer trends, managing stakeholder engagement, ensuring the successful delivery of new propositions and supporting the ongoing evolution of our loyalty strategy and roadmap. This role directly influences how customers are rewarded, recognised, and retained. You'll have the chance to shape propositions that set new standards in retail loyalty and ensure the business remains at the forefront of loyalty innovation. Key accountabilities and measures Lead Loyalty Proposition & Customer Experience Design Lead end-to-end proposition development - from problem definition and concept creation through to delivery. This includes customer research and testing, business case development, roadmap planning, and securing senior stakeholder sign-off. Drive cross-functional collaboration with loyalty teams (commercial, operations, marketing, analytics, product, and delivery) to ensure propositions reflect brand values, are robust, customer-centric, and ready for implementation. Ensure flawless delivery by partnering with delivery teams to launch propositions on time, within scope, and meeting agreed success metrics. Influence and align stakeholders across the business, gathering input and building engagement to secure buy-in for new initiatives. Measure success through impact - multiple new propositions launched, achievement of key performance metrics, and a clearly defined, ambitious, and deliverable loyalty roadmap. Champion Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Stay ahead of trends by continuously monitoring global loyalty developments, industry shifts, and customer insights to inform strategic decisions. Support Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Support Roadmap Development & Long-Term Strategy Shape the future roadmap working closely with the Proposition and Product teams, identifying opportunities that keep the our programme at the forefront of loyalty innovation and supporting clear prioritisation ensuring all investment decisions are customer-led and commercially grounded. Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Champion agile, collaborative ways of working that accelerate delivery and foster innovation across multi-functional teams. Champion the future vision of the loyalty programme and build alignment where required across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Key skills and experience Proven experience at Manager or Project Leader level in consultancy Proven experience in loyalty, customer growth or strategy roles within retail, consumer brands, or consulting. Demonstrated success in developing new propositions from concept to delivery. Curious and customer-centric mindset, consistently seeking ways to enhance the customer experience. Commercially astute, with a deep understanding of customer value drivers and profitability levers and expertise in business case development Exceptional storytelling and communication skills, with strong senior stakeholder engagement experience Strong ability to collaborate across multi-functional teams and confidently present to many different types of stakeholders. Strategic problem solver - comfortable with ambiguity, proactive and able to structure & prioritise time to manage complex challenge. Passionate about global loyalty trends, with a strong knowledge base and ability to translate insights into actionable strategies.
Adecco
Store Manager - Cambridge
Adecco Cambridge, Cambridgeshire
Store Manager - Cambridge About the Role As a Store Manager, you'll be responsible for leading a high-performing team and overseeing the operations of a multi-million-pound store. You'll drive performance, ensure operational excellence, and deliver exceptional customer service. This is a dynamic and hands-on leadership role where you'll be involved in everything from managing stock and rotas to coaching your team and achieving ambitious sales targets. Salary : 52,910 to 69,000 per annum Contract Type: Permanent Working Hours: 45 hours per week (flexible contracts of 32, 36, or 40 hours available, salary pro rata) Key Responsibilities Lead and manage all aspects of store operations, including stock control, staffing, and customer service. Inspire and develop your team to consistently deliver outstanding results. Monitor and improve operational efficiency and cost-effectiveness. Handle customer queries and ensure a positive shopping experience. Maintain compliance with company policies and procedures. Take full accountability for store performance and standards. Person Specification Proven experience in managing and developing teams in a fast-paced, customer-focused environment. Strong leadership, time management, and decision-making skills. Ability to work flexibly including evenings and weekends. Resilient, hands-on, and results-driven. Full UK driving licence and right to work in the UK. Benefits Flexible working contracts (32/36/40/45 hours). 25 days annual leave plus bank holidays. Paid breaks. Company sick pay scheme. Pension scheme. Maternity, paternity, and adoption leave (after 2 years). 24/7 wellness portal and My Benefits platform. Clear career progression opportunities. If you are interested in this role, or know of someone that may be interested, please respond to this with a copy of an up to date CV for more information. Alternatively you can reach us on (phone number removed)! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Full time
Store Manager - Cambridge About the Role As a Store Manager, you'll be responsible for leading a high-performing team and overseeing the operations of a multi-million-pound store. You'll drive performance, ensure operational excellence, and deliver exceptional customer service. This is a dynamic and hands-on leadership role where you'll be involved in everything from managing stock and rotas to coaching your team and achieving ambitious sales targets. Salary : 52,910 to 69,000 per annum Contract Type: Permanent Working Hours: 45 hours per week (flexible contracts of 32, 36, or 40 hours available, salary pro rata) Key Responsibilities Lead and manage all aspects of store operations, including stock control, staffing, and customer service. Inspire and develop your team to consistently deliver outstanding results. Monitor and improve operational efficiency and cost-effectiveness. Handle customer queries and ensure a positive shopping experience. Maintain compliance with company policies and procedures. Take full accountability for store performance and standards. Person Specification Proven experience in managing and developing teams in a fast-paced, customer-focused environment. Strong leadership, time management, and decision-making skills. Ability to work flexibly including evenings and weekends. Resilient, hands-on, and results-driven. Full UK driving licence and right to work in the UK. Benefits Flexible working contracts (32/36/40/45 hours). 25 days annual leave plus bank holidays. Paid breaks. Company sick pay scheme. Pension scheme. Maternity, paternity, and adoption leave (after 2 years). 24/7 wellness portal and My Benefits platform. Clear career progression opportunities. If you are interested in this role, or know of someone that may be interested, please respond to this with a copy of an up to date CV for more information. Alternatively you can reach us on (phone number removed)! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Experis
Head of Loyalty Strategy and Proposition - Strategy Consultant
Experis
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Apr 04, 2026
Contractor
Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working) . The duration of the contract is 12 months (starting 1st June 2026) . The pay rate on offer is 1000 - 1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys - grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital - ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures Set & Own the Loyalty Strategy and Multi Year Roadmap Define the strategic direction across customer, commercial, and brand objectives. Own the loyalty roadmap, working closely with Product - shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded. Establish the frameworks, criteria, and governance that underpin prioritisation. Lead the Loyalty Proposition & Customer Experience Design Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys. Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions. Ensure the proposition reflects brand values - trusted quality, product passion, value. Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. Lead Partner Strategy & Ecosystem Expansion Define the partner strategy - identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection. Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships). Manage partnerships from contract through to execution and ongoing relationship management. Establish a viable loyalty partnerships operating model and scale in line with results over time. Lead Insights, Customer Understanding & Competitor Intelligence Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice. Translate insights into clear strategic opportunities and recommendations. Monitor competitive developments and loyalty innovation to keep us ahead of market. Collaborate with International Markets Partner with International to define and evolve the global strategy. Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. Guide Commercial & Financial Impact Assessment Partner with Finance to develop business cases, model commercial outcomes, and assess customer value. Ensure all propositions are commercially viable, brand enhancing, and customer positive. Shape Digital Product Direction & Personalisation Strategy Work closely with Product, Engineering and Data Science to define customer first product requirements. Prioritise features and capabilities that enable long term loyalty growth. Represent Loyalty in Senior Forums & Influence Key Stakeholders Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making. Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech. Inspire teams around the future vision. Key skills and experience Proven experience at Senior Manager or Director level in consultancy Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale. Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour - and turn it into strategy. Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most. Commercial acumen: Strong capability in business case development and commercial impact assessment. Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders. Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges. Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams. Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities. Brand passion: A deep personal connection to the brand, its products, and its customers.
Freight Personnel
Business Development Manager
Freight Personnel Croydon, London
New Regional Business Development Manager's role as arisen working for one of UKs leading Pallet Networks covering 3 of their owned depots in Croydon, South London and Kentt Job Purpose: To increase collected Pallet volumes by a set targeted Pallets per annum for this Pallet Networks members, agreed parameters through new business and growth from existing customers within the South London, Croydon and Kent territory Gain warehousing business in line with depot requirements and build European inbound and outbound business for the freight forwarding department from existing and new business. Reports to Head of Commercial with a basic salary of circa 55,000 plus car/allowance plus commission Key Job Activities - Identifying additional network opportunities within existing trading customers - Using individual resources identify new business opportunities within the territory - Make own appointments via telephone, email or face to face and attend (appointed or non-appointed) a minimum of 40 new business and relevant base customer appointments per month - Ascertain core information required during appointments, to understand customer distribution requirements and identify areas of opportunity - During appointments present the full range of our clients Pallet services using the presentation aids highlighting our commitment to providing a quality service through their 100% shareholder owned network - Develop and manage Volume, margin expectation, profitable growth and negotiate internal and external pricing within region and any other responsibilities as set - Using CRM, create call cycles and alerts for follow up activity required post calls and appointments - Maintain and update CRM within 24 hours ensuring all appointment information is accurate and current - Produce and actively work on a substantial pipeline highlighting areas of opportunity and reporting accurately - Monitor daily trading reports from TMS/Contrado, analyzing the collected pallet volumes and initiating any necessary actions - Account manage new customers ensuring long term retention and development of the business - Conduct a weekly debrief with the Head of Commercial outlining all activity and customer feedback - Present a monthly and quarterly review of activity and business gained to Head of Commercial and also have a monthly review including the General Manager of the depots being supported. - Meet and aim to exceed KPI's and targets as set and agreed - Act accordingly where the agreed volumes are not met and re price accordingly - Follow the Account set up process and gain all relevant documentation within process - Report outcomes in a timely manner and according to Management requirement - To feed any interaction into the company chosen tech (CRM) and utilise the technical systems as instructed - To ensure knowledge, awareness, user capability is to date and in line with the requirements of the role - To adhere to the working hours required to operate a successful function and deliver the requirements of the business Skills Knowledge and Qualities : - Ability to present to senior personnel, power point and other creative platforms - Ability to identify commercial requirements, tools needed and use initiative within role to meet objectives - Numerate and commercially aware - IT literacy: Excel, Word, PowerPoint, email and CRM. - Excellent interpersonal skills at all levels - Excellent communication skills (Listening, verbal, written and presentation) - Attention to detail and ability to analyse information - Resilient and persistent - Able to work well on own initiative and be self motivated - Proactive and innovative - Able to manage workload and prioritise accordingly to meet deadlines - Demonstrable Sales record, excellent closer - Experience or knowledge gained in a similar environment is desired for successful performance of this role especially of Pallet Networks and international import and exports. - Ability to identify opportunities and appoint - Passion for cold calling and selling - Results orientated
Apr 04, 2026
Full time
New Regional Business Development Manager's role as arisen working for one of UKs leading Pallet Networks covering 3 of their owned depots in Croydon, South London and Kentt Job Purpose: To increase collected Pallet volumes by a set targeted Pallets per annum for this Pallet Networks members, agreed parameters through new business and growth from existing customers within the South London, Croydon and Kent territory Gain warehousing business in line with depot requirements and build European inbound and outbound business for the freight forwarding department from existing and new business. Reports to Head of Commercial with a basic salary of circa 55,000 plus car/allowance plus commission Key Job Activities - Identifying additional network opportunities within existing trading customers - Using individual resources identify new business opportunities within the territory - Make own appointments via telephone, email or face to face and attend (appointed or non-appointed) a minimum of 40 new business and relevant base customer appointments per month - Ascertain core information required during appointments, to understand customer distribution requirements and identify areas of opportunity - During appointments present the full range of our clients Pallet services using the presentation aids highlighting our commitment to providing a quality service through their 100% shareholder owned network - Develop and manage Volume, margin expectation, profitable growth and negotiate internal and external pricing within region and any other responsibilities as set - Using CRM, create call cycles and alerts for follow up activity required post calls and appointments - Maintain and update CRM within 24 hours ensuring all appointment information is accurate and current - Produce and actively work on a substantial pipeline highlighting areas of opportunity and reporting accurately - Monitor daily trading reports from TMS/Contrado, analyzing the collected pallet volumes and initiating any necessary actions - Account manage new customers ensuring long term retention and development of the business - Conduct a weekly debrief with the Head of Commercial outlining all activity and customer feedback - Present a monthly and quarterly review of activity and business gained to Head of Commercial and also have a monthly review including the General Manager of the depots being supported. - Meet and aim to exceed KPI's and targets as set and agreed - Act accordingly where the agreed volumes are not met and re price accordingly - Follow the Account set up process and gain all relevant documentation within process - Report outcomes in a timely manner and according to Management requirement - To feed any interaction into the company chosen tech (CRM) and utilise the technical systems as instructed - To ensure knowledge, awareness, user capability is to date and in line with the requirements of the role - To adhere to the working hours required to operate a successful function and deliver the requirements of the business Skills Knowledge and Qualities : - Ability to present to senior personnel, power point and other creative platforms - Ability to identify commercial requirements, tools needed and use initiative within role to meet objectives - Numerate and commercially aware - IT literacy: Excel, Word, PowerPoint, email and CRM. - Excellent interpersonal skills at all levels - Excellent communication skills (Listening, verbal, written and presentation) - Attention to detail and ability to analyse information - Resilient and persistent - Able to work well on own initiative and be self motivated - Proactive and innovative - Able to manage workload and prioritise accordingly to meet deadlines - Demonstrable Sales record, excellent closer - Experience or knowledge gained in a similar environment is desired for successful performance of this role especially of Pallet Networks and international import and exports. - Ability to identify opportunities and appoint - Passion for cold calling and selling - Results orientated
Adecco
Office Manager
Adecco Staveley, Cumbria
Job Title: Office Manager Location: Kendal Join our client, a dynamic organisation dedicated to delivering exceptional service to both staff and clients. As the Office Manager, you will lead the Business Support team to ensure a professional, high-quality service, helping fee earners achieve their annual business goals through effective administration and customer care. Key Responsibilities: Customer Service Excellence: - Deliver consistent, high-quality customer service to all staff and clients. - Develop and maintain effective working relationships with colleagues and external partners. Office Systems Management: - organise, operate, and update both manual and computerised office systems, adhering to best practises. - Recruit and manage administration staff, ensuring their development aligns with organisational goals. Compliance and Policy Management: - Collaborate with the Managing Director and HR Director to maintain up-to-date policies and procedures in line with legislation. Financial Administration: - Support the Group practise Manager in maintaining accurate financial records, managing sales and purchase ledgers. - Ensure timely payments to suppliers and maintain the office petty cash account. Marketing and Communication: - Provide necessary information to the Business Development Manager and external consultants. - Maintain the client database, assisting with marketing activities and events. General Office Management: - Provide efficient secretarial services, managing correspondence and documentation. - Liaise with suppliers and manage procurement of office materials. Staff Management: - Oversee the Administrator's performance, ensuring high-quality service delivery. - Equip staff with tools and knowledge for effective service continuity. Essential Qualifications: Extensive experience in general office administration. Proven supervisory/management experience in an administrative role. Proficient in Microsoft Office and relevant SAGE applications. Strong communication skills, both oral and written. Experience with database management and working with figures. Experience in organising events and seminars. Educated to A level or degree standard. Personal Attributes: Highly organised with excellent time management skills. Flexible and adaptable to changing priorities. Strong team player with a positive, service-oriented attitude. Proactive, assertive, and capable of influencing best practises. Calm under pressure and highly motivated to empower others. What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and development. A chance to make a tangible impact within the organisation. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Full time
Job Title: Office Manager Location: Kendal Join our client, a dynamic organisation dedicated to delivering exceptional service to both staff and clients. As the Office Manager, you will lead the Business Support team to ensure a professional, high-quality service, helping fee earners achieve their annual business goals through effective administration and customer care. Key Responsibilities: Customer Service Excellence: - Deliver consistent, high-quality customer service to all staff and clients. - Develop and maintain effective working relationships with colleagues and external partners. Office Systems Management: - organise, operate, and update both manual and computerised office systems, adhering to best practises. - Recruit and manage administration staff, ensuring their development aligns with organisational goals. Compliance and Policy Management: - Collaborate with the Managing Director and HR Director to maintain up-to-date policies and procedures in line with legislation. Financial Administration: - Support the Group practise Manager in maintaining accurate financial records, managing sales and purchase ledgers. - Ensure timely payments to suppliers and maintain the office petty cash account. Marketing and Communication: - Provide necessary information to the Business Development Manager and external consultants. - Maintain the client database, assisting with marketing activities and events. General Office Management: - Provide efficient secretarial services, managing correspondence and documentation. - Liaise with suppliers and manage procurement of office materials. Staff Management: - Oversee the Administrator's performance, ensuring high-quality service delivery. - Equip staff with tools and knowledge for effective service continuity. Essential Qualifications: Extensive experience in general office administration. Proven supervisory/management experience in an administrative role. Proficient in Microsoft Office and relevant SAGE applications. Strong communication skills, both oral and written. Experience with database management and working with figures. Experience in organising events and seminars. Educated to A level or degree standard. Personal Attributes: Highly organised with excellent time management skills. Flexible and adaptable to changing priorities. Strong team player with a positive, service-oriented attitude. Proactive, assertive, and capable of influencing best practises. Calm under pressure and highly motivated to empower others. What We Offer: A supportive and collaborative work environment. Opportunities for professional growth and development. A chance to make a tangible impact within the organisation. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
LamasaTech
Operations Executive
LamasaTech Newcastle Upon Tyne, Tyne And Wear
Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
Apr 04, 2026
Full time
Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.
Portfolio
Office Admin
Portfolio Colden Common, Hampshire
Job Description: Job Summary We are seeking a highly organized and proactive Office Admin Assistant for our client based in Winchester. This role requires good communication skills, attention to detail, number orientated and have the ability to manage multiple tasks. Supporting the Supply Chain Manager & the Business Development Manager to ensure new contracts are mobilized efficiently before being handed over to the Customer Service team. In addition, the client is seeking for a person to embrace a new role within the business to take their environmental reporting project forward to a new level of data, using it to make recommendations to clients that aligns with their new value proposition. Responsibilities Contract Mobilization: Receive and process new contract orders from Business Development managing the whole Mobilization of waste services anywhere in the UK. Logistics: UK logistics - manage subcontractors and be part of the team that turns a purchase order into reality! Communication: Dealing with suppliers and customers via email and phone keeping them updated on progress and following up to get results. Liaising with clients and keeping them up to date on mobilization process and ensuring a successful start of their new waste contract. Compliance: Maintaining compliance on our internal systems, ensuring the suppliers on our system are compliant and carry all the licenses they require to operate. Personal Attributes Professional demeanor and appearance High level of integrity and reliability Proactive and able to use initiative Positive, disciplined attitude Requirements Enthusiastic, positive, trustworthy, reliable person with a "can-do" attitude Brilliant organizational skills and a multi-tasker Ability to take responsibility in a fast paced environment and build relationships across the company. Office365 knowledge is key. Organized, accountable, dedicated and can manage time. Excellent communication skills on the phone and within the team Willing to learn something new Working Hours: tbc (Day shift hours) Salary: 25,000 - 32,000 yearly Note: you need to hold a drivers license and own mode of transport for this particular role, as the location is outside the region. Job Types: Full-time, Permanent Work Location: In person
Apr 04, 2026
Full time
Job Description: Job Summary We are seeking a highly organized and proactive Office Admin Assistant for our client based in Winchester. This role requires good communication skills, attention to detail, number orientated and have the ability to manage multiple tasks. Supporting the Supply Chain Manager & the Business Development Manager to ensure new contracts are mobilized efficiently before being handed over to the Customer Service team. In addition, the client is seeking for a person to embrace a new role within the business to take their environmental reporting project forward to a new level of data, using it to make recommendations to clients that aligns with their new value proposition. Responsibilities Contract Mobilization: Receive and process new contract orders from Business Development managing the whole Mobilization of waste services anywhere in the UK. Logistics: UK logistics - manage subcontractors and be part of the team that turns a purchase order into reality! Communication: Dealing with suppliers and customers via email and phone keeping them updated on progress and following up to get results. Liaising with clients and keeping them up to date on mobilization process and ensuring a successful start of their new waste contract. Compliance: Maintaining compliance on our internal systems, ensuring the suppliers on our system are compliant and carry all the licenses they require to operate. Personal Attributes Professional demeanor and appearance High level of integrity and reliability Proactive and able to use initiative Positive, disciplined attitude Requirements Enthusiastic, positive, trustworthy, reliable person with a "can-do" attitude Brilliant organizational skills and a multi-tasker Ability to take responsibility in a fast paced environment and build relationships across the company. Office365 knowledge is key. Organized, accountable, dedicated and can manage time. Excellent communication skills on the phone and within the team Willing to learn something new Working Hours: tbc (Day shift hours) Salary: 25,000 - 32,000 yearly Note: you need to hold a drivers license and own mode of transport for this particular role, as the location is outside the region. Job Types: Full-time, Permanent Work Location: In person
Brook Street
HMCTS - PSR2 AO Role - Kingston
Brook Street Kingston Upon Thames, London
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 04, 2026
Seasonal
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Lucy Walker Recruitment
Client Manager
Lucy Walker Recruitment City, Leeds
Client Manager Salary: 28,000 - 30,000 Structure: Hybrid - 3 days from home Location: Leeds Looking for a client facing role? We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets. The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth. Why Apply? This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success. Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets. Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives. Requirements Results-driven with a strong self-motivated approach to achieving targets. Excellent communication, organisation, and time management skills. Ability to identify commercial opportunities using data, insights, and structured sales methodologies. Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth. Strong collaboration skills and the ability to work effectively across teams. This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you. Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Apr 04, 2026
Full time
Client Manager Salary: 28,000 - 30,000 Structure: Hybrid - 3 days from home Location: Leeds Looking for a client facing role? We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets. The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth. Why Apply? This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success. Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets. Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives. Requirements Results-driven with a strong self-motivated approach to achieving targets. Excellent communication, organisation, and time management skills. Ability to identify commercial opportunities using data, insights, and structured sales methodologies. Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth. Strong collaboration skills and the ability to work effectively across teams. This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you. Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.
Office Angels
Account Manager - Customer Service - Immediate Start
Office Angels Brighton, Sussex
Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6-month initial contract Our client is looking for a proactive, relationship-driven Account Manager (Customer Service) to join their fast-paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end-to-end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high-quality service and support. Manage and process customer orders, quotations, returns, and queries using SAP (training provided if needed). Build strong customer relationships through proactive communication and follow-ups. Collaborate with logistics, procurement, engineering, and sales teams to ensure accurate and timely order fulfilment. Maintain up-to-date customer information, pricing, and documentation within internal systems. Investigate and resolve customer issues promptly and professionally. Support continuous improvement activities, helping to streamline customer service and account management processes. Skills & Experience Required Experience in account management , customer service , or a commercial support role. Strong organisational skills and excellent attention to detail. Confident communicator, able to build rapport with customers, suppliers, and internal stakeholders. Proficient in Microsoft Office (Excel, Outlook, Word); SAP experience highly desirable . Able to handle multiple priorities in a fast-moving environment. Proactive, solution-focused, and positive team player. Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you experience issues uploading your CV, please email it to with the job title in the subject line. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Contractor
Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6-month initial contract Our client is looking for a proactive, relationship-driven Account Manager (Customer Service) to join their fast-paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end-to-end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high-quality service and support. Manage and process customer orders, quotations, returns, and queries using SAP (training provided if needed). Build strong customer relationships through proactive communication and follow-ups. Collaborate with logistics, procurement, engineering, and sales teams to ensure accurate and timely order fulfilment. Maintain up-to-date customer information, pricing, and documentation within internal systems. Investigate and resolve customer issues promptly and professionally. Support continuous improvement activities, helping to streamline customer service and account management processes. Skills & Experience Required Experience in account management , customer service , or a commercial support role. Strong organisational skills and excellent attention to detail. Confident communicator, able to build rapport with customers, suppliers, and internal stakeholders. Proficient in Microsoft Office (Excel, Outlook, Word); SAP experience highly desirable . Able to handle multiple priorities in a fast-moving environment. Proactive, solution-focused, and positive team player. Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you experience issues uploading your CV, please email it to with the job title in the subject line. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Red Recruitment
Service Delivery Manager
Red Recruitment
Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between 35,000 and 50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary: 35,000 - 50,000 Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver comprehensive Service Management Reports and lead ongoing improvement plans. Act as the escalation point for internal and external customer service concerns. Partner with Account Management to align on strategic goals and drive new opportunities. Review customer P&Ls to ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences of an Service Delivery Manager: ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager and are interested in this role, please apply now. Red Recruitment (Agency).
Apr 04, 2026
Full time
Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between 35,000 and 50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary: 35,000 - 50,000 Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of an Business Support Executive: Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. Plan, lead, and document structured Service Review Meetings with key stakeholders. Deliver comprehensive Service Management Reports and lead ongoing improvement plans. Act as the escalation point for internal and external customer service concerns. Partner with Account Management to align on strategic goals and drive new opportunities. Review customer P&Ls to ensure contract profitability and efficiency in service delivery. Monitor and report on KPIs, SLAs, and service performance to meet customer expectations. Provide detailed business reporting and forecasting to internal and external stakeholders. Support broader service initiatives and collaborate across departments to improve customer experience. Key Skills and Experiences of an Service Delivery Manager: ITIL V4 Foundation (essential); additional ITIL modules are a plus 2+ years of experience in a customer-facing service management role Background in IT, Managed Services, or Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager and are interested in this role, please apply now. Red Recruitment (Agency).
Cedar
Finance Manager
Cedar
Finance Manager Circa £68,000 + 20% bonus + excellent benefits Staines, Surrey (Hybrid - 3 days in office) Consumer Services sector global market leader The Company This organisation is a global market leader operating across multiple international regions, employing tens of thousands of people worldwide. With a long-established history and a strong track record of performance, the business delivers essential services to millions of customers each year. With multi-billion-euro revenues and operations across approximately 40 countries, the company combines commercial success with a strong sense of purpose, sustainability focus and commitment to its people. The Opportunity This highly successful organisation is now seeking a skilled and proactive Finance Manager to join the Group finance function, managing one person. This is a critical role in ensuring the accuracy, integrity and timeliness of financial reporting across group entities. You will play a key role in strengthening financial controls, enhancing reporting standards and modernising processes in an evolving environment. Partnering across various finance teams, you will drive rigour, clarity and continuous improvement in financial reporting, while supporting statutory compliance and audit processes. This is an excellent opportunity for a technically strong accountant who enjoys improving processes, challenging constructively and operating in a collaborative, high-performance environment. Key Responsibilities Controls & Process Improvement Contribute to enhancing financial processes, internal controls and reporting frameworks Support the transition to strengthened compliance and reporting standards Intercompany Leadership & Oversight Lead on corporate intercompany matters, including transfer pricing and franchise fees, partnering closely with the Group Tax team Manage the intercompany accountant to ensure all intercompany activities are completed accurately and on time Drive improvements and efficiencies across intercompany processes Month-End Close & Reporting Prepare and post month-end journals, including accruals, prepayments and adjustments in line with internal control standards Review and validate financial data to ensure completeness and accuracy Collaborate with cross-functional teams to resolve discrepancies and improve reporting adherence to deadlines Year-End Audit & Compliance Lead and coordinate the preparation of audit schedules and supporting documentation Liaise with external auditors to ensure timely completion of statutory audits Balance Sheet Control Perform and review detailed reconciliations of key balance sheet accounts Investigate and resolve reconciling items in a timely manner Maintain robust documentation to support audit and internal control requirements Additional Responsibilities Ensure regulatory statistical submissions are completed accurately and on time Candidate Profile An Audit-trained chartered accountant (essential) Has already made the move into industry and has experience in enhancing/implementing controls Has a strong understanding of UK GAAP and IFRS Confident in managing intercompany and statutory reporting processes Strong communicator with the ability to partner effectively across teams Ambitious, proactive, improvement-driven and comfortable challenging constructively
Apr 04, 2026
Full time
Finance Manager Circa £68,000 + 20% bonus + excellent benefits Staines, Surrey (Hybrid - 3 days in office) Consumer Services sector global market leader The Company This organisation is a global market leader operating across multiple international regions, employing tens of thousands of people worldwide. With a long-established history and a strong track record of performance, the business delivers essential services to millions of customers each year. With multi-billion-euro revenues and operations across approximately 40 countries, the company combines commercial success with a strong sense of purpose, sustainability focus and commitment to its people. The Opportunity This highly successful organisation is now seeking a skilled and proactive Finance Manager to join the Group finance function, managing one person. This is a critical role in ensuring the accuracy, integrity and timeliness of financial reporting across group entities. You will play a key role in strengthening financial controls, enhancing reporting standards and modernising processes in an evolving environment. Partnering across various finance teams, you will drive rigour, clarity and continuous improvement in financial reporting, while supporting statutory compliance and audit processes. This is an excellent opportunity for a technically strong accountant who enjoys improving processes, challenging constructively and operating in a collaborative, high-performance environment. Key Responsibilities Controls & Process Improvement Contribute to enhancing financial processes, internal controls and reporting frameworks Support the transition to strengthened compliance and reporting standards Intercompany Leadership & Oversight Lead on corporate intercompany matters, including transfer pricing and franchise fees, partnering closely with the Group Tax team Manage the intercompany accountant to ensure all intercompany activities are completed accurately and on time Drive improvements and efficiencies across intercompany processes Month-End Close & Reporting Prepare and post month-end journals, including accruals, prepayments and adjustments in line with internal control standards Review and validate financial data to ensure completeness and accuracy Collaborate with cross-functional teams to resolve discrepancies and improve reporting adherence to deadlines Year-End Audit & Compliance Lead and coordinate the preparation of audit schedules and supporting documentation Liaise with external auditors to ensure timely completion of statutory audits Balance Sheet Control Perform and review detailed reconciliations of key balance sheet accounts Investigate and resolve reconciling items in a timely manner Maintain robust documentation to support audit and internal control requirements Additional Responsibilities Ensure regulatory statistical submissions are completed accurately and on time Candidate Profile An Audit-trained chartered accountant (essential) Has already made the move into industry and has experience in enhancing/implementing controls Has a strong understanding of UK GAAP and IFRS Confident in managing intercompany and statutory reporting processes Strong communicator with the ability to partner effectively across teams Ambitious, proactive, improvement-driven and comfortable challenging constructively
AD Finance
Finance Manager
AD Finance Cannock, Staffordshire
Alexander Daniels are recruiting for a Finance Manager to join a well-established national business with a strong UK presence and a large branch network. Employing several hundred people and generating significant annual revenue, the organisation has built a reputation for quality, reliability, and excellent customer service. As the business continues to grow, they ooking to appoint a commercially focused Finance Manager to strengthen the finance function and support strategic decision-making. This role is 4/5 days a week onsite with some flexibility. The Role This is a key role within the finance team, responsible for delivering high-quality management accounts, financial planning & analysis (FP&A), and commercial insight to support business performance. You will work closely with senior leadership and operational teams, providing clear financial reporting, analysis, and modelling to support decision-making across the organisation. Key Responsibilities Financial Reporting & Management Accounts Produce accurate monthly management accounts including P&L, balance sheet, and cash flow. Prepare month-end journals , including accruals, prepayments, and cost allocations. Perform variance analysis against budgets, forecasts, and prior periods. Maintain and review balance sheet reconciliations . Support year-end and audit processes . Financial Planning & Analysis Support the annual budgeting process and ongoing reforecasting cycles . Develop and maintain financial models and forecasting tools . Conduct scenario modelling and sensitivity analysis to support strategic decisions. Create KPI dashboards and performance reports for senior management. Analyse revenue, margins, operating costs, and cash performance to identify risks and opportunities. Business Partnering Work with operational leaders to explain financial performance and challenge assumptions . Provide financial insight to support commercial and operational decisions . Assist with business cases, investment appraisals, and ROI analysis . Process Improvement Improve month-end close, forecasting, and reporting processes . Enhance financial reporting tools and dashboards (Excel / BI tools). Support improvements in finance systems, automation, and data accuracy . Maintain strong financial controls and governance . About You We're looking for a commercially minded finance professional who enjoys turning data into insight and working closely with stakeholders across the business. Experience & Skills Strong experience in management accounting and FP&A . Advanced Excel skills with strong analytical capability. Experience using data visualisation or BI tools (Power BI desirable). Good understanding of month-end processes and financial controls . Ability to communicate financial information clearly to non-finance stakeholders . Confident partnering with operational teams and senior leadership. Qualifications ACCA / CIMA / ACA part-qualified or qualified preferred Equivalent experience will also be considered. Why Apply? Key role with high visibility across the business Opportunity to shape reporting, planning, and analysis processes Collaborative and supportive working environment Genuine career progression opportunities within a growing organisation
Apr 04, 2026
Full time
Alexander Daniels are recruiting for a Finance Manager to join a well-established national business with a strong UK presence and a large branch network. Employing several hundred people and generating significant annual revenue, the organisation has built a reputation for quality, reliability, and excellent customer service. As the business continues to grow, they ooking to appoint a commercially focused Finance Manager to strengthen the finance function and support strategic decision-making. This role is 4/5 days a week onsite with some flexibility. The Role This is a key role within the finance team, responsible for delivering high-quality management accounts, financial planning & analysis (FP&A), and commercial insight to support business performance. You will work closely with senior leadership and operational teams, providing clear financial reporting, analysis, and modelling to support decision-making across the organisation. Key Responsibilities Financial Reporting & Management Accounts Produce accurate monthly management accounts including P&L, balance sheet, and cash flow. Prepare month-end journals , including accruals, prepayments, and cost allocations. Perform variance analysis against budgets, forecasts, and prior periods. Maintain and review balance sheet reconciliations . Support year-end and audit processes . Financial Planning & Analysis Support the annual budgeting process and ongoing reforecasting cycles . Develop and maintain financial models and forecasting tools . Conduct scenario modelling and sensitivity analysis to support strategic decisions. Create KPI dashboards and performance reports for senior management. Analyse revenue, margins, operating costs, and cash performance to identify risks and opportunities. Business Partnering Work with operational leaders to explain financial performance and challenge assumptions . Provide financial insight to support commercial and operational decisions . Assist with business cases, investment appraisals, and ROI analysis . Process Improvement Improve month-end close, forecasting, and reporting processes . Enhance financial reporting tools and dashboards (Excel / BI tools). Support improvements in finance systems, automation, and data accuracy . Maintain strong financial controls and governance . About You We're looking for a commercially minded finance professional who enjoys turning data into insight and working closely with stakeholders across the business. Experience & Skills Strong experience in management accounting and FP&A . Advanced Excel skills with strong analytical capability. Experience using data visualisation or BI tools (Power BI desirable). Good understanding of month-end processes and financial controls . Ability to communicate financial information clearly to non-finance stakeholders . Confident partnering with operational teams and senior leadership. Qualifications ACCA / CIMA / ACA part-qualified or qualified preferred Equivalent experience will also be considered. Why Apply? Key role with high visibility across the business Opportunity to shape reporting, planning, and analysis processes Collaborative and supportive working environment Genuine career progression opportunities within a growing organisation
Saint-Gobain
Area Sales Manager - Northern Ireland
Saint-Gobain
We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You'll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering Northern Ireland. You will live on the patch and be willing to travel frequently. What we're looking for: Experience working within sales, preferably within construction/distribution or other similar industries Strong commercial acumen including negotiation skills Being proactive, being able to spot opportunities and able to fact-find with questions Ability to build relationships with stakeholders at all levels Ability to work under pressure and manage multiple simultaneous priorities Key Accountabilities: Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Apr 04, 2026
Full time
We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You'll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering Northern Ireland. You will live on the patch and be willing to travel frequently. What we're looking for: Experience working within sales, preferably within construction/distribution or other similar industries Strong commercial acumen including negotiation skills Being proactive, being able to spot opportunities and able to fact-find with questions Ability to build relationships with stakeholders at all levels Ability to work under pressure and manage multiple simultaneous priorities Key Accountabilities: Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!
Fresh
General Manager
Fresh Portsmouth, Hampshire
Here at Fresh we are are recruiting a dynamic, people-focused General Manager to lead operations at our 150 bed student accommodation development Stanley Studios in Portsmouth. As the senior leader on site, you'll need to be a decisive, commercially minded manager able to lead from the front and drive results across performance management, sales, compliance and customer experience. The Role: As General Manager you will have full accountability for the commercial and operational performance of the building. You will lead all site operations with a strong focus on driving sales maximising occupancy and delivering against business KPIs. Through tight operational control, effective forecasting and robust performance management you will ensure the site operates efficiently while delivering strong financial results and an outstanding customer experience. Key Responsibilities: Proactively drive and convert sales by working towards business-wide KPIs, while motivating and supporting team members to achieve their targets. Control site budgets, forecasting and expenditure Oversee all aspects of site operations, ensuring site operates safely, efficiently and remains fully compliant Act as the primary representative of the Fresh brand, managing stakeholder and client relationships Recruit, lead and develop the on-site team including performance management in line with company policies. Own the end-to-end resident journey from enquiry to check out Drive forward service standards, resident satisfaction and continuous improvement About you: You're a hands-on commercially minded leader with experience taking full responsibility for a residential, hospitality or service led operation. You will bring: Proven leadership and people management experience Strong commercial and financial acumen with a track record of delivering sales or revenue targets Confidence in managing compliance, safety and operational risk A genuine passion for people, service and community-building The ability to make decisions under pressure and lead from the front Think you hold these qualities and skills? Apply today! Success in this role means maintaining consistently high occupancy levels with strong rebooker rates, delivering positive NPS results, and fostering an engaged, high-performing team. The postholder will ensure exceptional client feedback, uphold full compliance with zero major audit issues, and create a thriving, vibrant resident community where people feel supported, connected, and proud to live. Benefits of working at Fresh? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. Be part of an award-winning culture that celebrates excellence and innovation. Work in an environment with a strong focus on wellbeing and community connection. Join a business recognised for delivering market-leading resident satisfaction. Benefit from clear opportunities for career progression within a growing organisation. About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Apr 04, 2026
Full time
Here at Fresh we are are recruiting a dynamic, people-focused General Manager to lead operations at our 150 bed student accommodation development Stanley Studios in Portsmouth. As the senior leader on site, you'll need to be a decisive, commercially minded manager able to lead from the front and drive results across performance management, sales, compliance and customer experience. The Role: As General Manager you will have full accountability for the commercial and operational performance of the building. You will lead all site operations with a strong focus on driving sales maximising occupancy and delivering against business KPIs. Through tight operational control, effective forecasting and robust performance management you will ensure the site operates efficiently while delivering strong financial results and an outstanding customer experience. Key Responsibilities: Proactively drive and convert sales by working towards business-wide KPIs, while motivating and supporting team members to achieve their targets. Control site budgets, forecasting and expenditure Oversee all aspects of site operations, ensuring site operates safely, efficiently and remains fully compliant Act as the primary representative of the Fresh brand, managing stakeholder and client relationships Recruit, lead and develop the on-site team including performance management in line with company policies. Own the end-to-end resident journey from enquiry to check out Drive forward service standards, resident satisfaction and continuous improvement About you: You're a hands-on commercially minded leader with experience taking full responsibility for a residential, hospitality or service led operation. You will bring: Proven leadership and people management experience Strong commercial and financial acumen with a track record of delivering sales or revenue targets Confidence in managing compliance, safety and operational risk A genuine passion for people, service and community-building The ability to make decisions under pressure and lead from the front Think you hold these qualities and skills? Apply today! Success in this role means maintaining consistently high occupancy levels with strong rebooker rates, delivering positive NPS results, and fostering an engaged, high-performing team. The postholder will ensure exceptional client feedback, uphold full compliance with zero major audit issues, and create a thriving, vibrant resident community where people feel supported, connected, and proud to live. Benefits of working at Fresh? We offer: A dedicated Training team to assist you with development of your on-job training. A generous holiday entitlement of 25 days, plus bank holidays to recharge and enjoy life beyond work. An in-house Learning & Development team to support you with personal and professional development including vocational qualifications. Health cash plan to contribute to everyday healthcare expenses. Access to 'Your Wellbeing' programme & OpenUp - a confidential wellbeing platform. Stay active and take advantage of our cycle to work scheme. Access to exclusive shopping discounts to help your money go further! Life Insurance for peace of mind. Be part of an award-winning culture that celebrates excellence and innovation. Work in an environment with a strong focus on wellbeing and community connection. Join a business recognised for delivering market-leading resident satisfaction. Benefit from clear opportunities for career progression within a growing organisation. About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
Inspire Resourcing Ltd
Account Manager
Inspire Resourcing Ltd Bakewell, Derbyshire
Key Responsibilities & Accountabilities: Prepare, issue, and manage sales quotations for distributors and customers in line with agreed pricing structures and guidance from Territory Managers. Ensure quotations, revisions, and acknowledgements are issued accurately and in a timely manner. Maintain an accurate and up-to-date quotation and enquiry log to support sales tracking and forecasting. Follow up quotations with distributors and customers, providing status updates to Territory Managers as required. Support Territory Managers by coordinating distributor review calls and ensuring outcomes are accurately reflected in the CRM system. Act as a day-to-day point of contact for distributors on administrative and sales support matters. Proactively chase distributors for project updates, enquiry progress, and feedback on active quotations. Support the maintenance of positive and professional distributor relationships through responsive communication and reliable follow-up. Escalate commercial or technical queries to Territory Managers or relevant internal teams where appropriate. Ensure all enquiries, opportunities, quotations, and updates are accurately recorded and maintained within the CRM system. Support Territory Managers by keeping opportunity records current and highlighting stalled or at-risk enquiries. Assist with basic sales reporting and activity tracking as required by Sales Management. Liaise with internal departments including Sales, Projects, Manufacturing, and Finance to support order processing and customer requirements. Assist in ensuring customer and distributor requirements are clearly communicated and understood internally. Support the smooth handover of orders from quotation stage into order processing. Maintain accurate records of sales documentation, correspondence, and pricing information. Carry out all activities in line with company procedures, pricing policies, and ethical standards. Represent the company professionally in all communications with distributors, customers, and internal colleagues. Essential: Experience in a junior sales, sales support, account administration, or customer service role within a B2B environment. Strong organisational skills with attention to detail and the ability to manage multiple enquiries simultaneously. Clear and professional communication skills, both written and verbal. Comfortable working with CRM systems, databases, and Microsoft Office applications. Ability to work effectively as part of a sales team and support more senior commercial roles. Proactive and methodical approach to follow-up and task completion. Alignment with company values and professional standards. Desirable: Exposure to industrial, technical, or engineered products. Experience preparing quotations or supporting project-based sales. Knowledge of ERP or CRM systems (e.g. SAP or equivalent). Qualification to HND level or equivalent.
Apr 04, 2026
Full time
Key Responsibilities & Accountabilities: Prepare, issue, and manage sales quotations for distributors and customers in line with agreed pricing structures and guidance from Territory Managers. Ensure quotations, revisions, and acknowledgements are issued accurately and in a timely manner. Maintain an accurate and up-to-date quotation and enquiry log to support sales tracking and forecasting. Follow up quotations with distributors and customers, providing status updates to Territory Managers as required. Support Territory Managers by coordinating distributor review calls and ensuring outcomes are accurately reflected in the CRM system. Act as a day-to-day point of contact for distributors on administrative and sales support matters. Proactively chase distributors for project updates, enquiry progress, and feedback on active quotations. Support the maintenance of positive and professional distributor relationships through responsive communication and reliable follow-up. Escalate commercial or technical queries to Territory Managers or relevant internal teams where appropriate. Ensure all enquiries, opportunities, quotations, and updates are accurately recorded and maintained within the CRM system. Support Territory Managers by keeping opportunity records current and highlighting stalled or at-risk enquiries. Assist with basic sales reporting and activity tracking as required by Sales Management. Liaise with internal departments including Sales, Projects, Manufacturing, and Finance to support order processing and customer requirements. Assist in ensuring customer and distributor requirements are clearly communicated and understood internally. Support the smooth handover of orders from quotation stage into order processing. Maintain accurate records of sales documentation, correspondence, and pricing information. Carry out all activities in line with company procedures, pricing policies, and ethical standards. Represent the company professionally in all communications with distributors, customers, and internal colleagues. Essential: Experience in a junior sales, sales support, account administration, or customer service role within a B2B environment. Strong organisational skills with attention to detail and the ability to manage multiple enquiries simultaneously. Clear and professional communication skills, both written and verbal. Comfortable working with CRM systems, databases, and Microsoft Office applications. Ability to work effectively as part of a sales team and support more senior commercial roles. Proactive and methodical approach to follow-up and task completion. Alignment with company values and professional standards. Desirable: Exposure to industrial, technical, or engineered products. Experience preparing quotations or supporting project-based sales. Knowledge of ERP or CRM systems (e.g. SAP or equivalent). Qualification to HND level or equivalent.
SF Partners
Account Manager
SF Partners City, Derby
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
Apr 03, 2026
Full time
SF Recruitment are extremely excited to be working with a fresh, forward thinking and innovative business in Derby to recruit for an Account Manager. This role is exclusive with SF, so please apply through us if you are interested. Account Manager Derby Permanent, full time - Office Based Monday to Friday 9-5pm (this may amend over time, so please allow for some flexibility) £30,000 base salary + excellent bonus scheme (OTE £60,000 per year) We are looking for a passionate and motivated individual who is excited about becoming part of a growing business and contributing to its continued success. The company is currently in a fantastic phase of growth, making this a great opportunity for someone who wants to develop their career and be part of an exciting journey as the business continues to expand. This role sits within the healthcare sector, making it an excellent opportunity for someone who has an interest in or enjoys working in this field. Key Responsibilities: -Using the CRM to track and contact existing and warm clients, from a service perspective -Contact customers who have abandoned their orders to understand the reasons why and support them in confidently completing their purchase. -Engage with customers whose subscriptions are nearing expiry, highlighting the benefits of renewing and maintaining their service. -Proactively inform and educate existing customers about upcoming product launches, gathering feedback and identifying potential early adopters. -Guide customers through the sales process for newly launched products, while capturing feedback to help improve the customer experience and product offering. -Subtle upselling, which should become natural once a rapport is built with customers We are looking for: -Strong experience in objection handling and problem solving -A thorough hands on individual -A team player, with excellent communication skills -A candidate who possesses solid customer service and administration skills -IT literate and software capable Is this you? Get in touch!
Dovetail HRS
Junior Project Manager
Dovetail HRS
Junior Project Manager High Wycombe, HP12 3BQ E23,OOO to 27,000 Established since 1998, our client is a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of f23.5m. Following an intensive training period the successful applicant will be responsible for a smooth and seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer's satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the 5G service. The role will involve: Order management and provisioning Tracking orders Testing and service delivery Liaise with customers, suppliers and engineers Escalated issue handling Progress reports Account set up The Candidate To be considered for this role, you will have the following skills and experience: Strong communicator at all levels (oral and written) Strong organisational skills Ability to multi-task Tact and diplomacy Good telephone manner Ability to meet deadlines Aptitude for following/adhering to procedures Ability to understand and carry out detailed instructions Numerate and literate Experience, Education and Qualifications: Having worked within the telecom industry would be desirable, but not essential as full training will be given. Minimum GCSE level Maths and English Basic skill level of Microsoft Word and Excel Benefits: A competitive basic salary from 23,OOO to 27,000 per annum DOE. Commission after qualifying period Training and development plans. Staff bonuses and holiday incentives If you feel you have the skills for this Junior Project Manager role, please send your CV or call us for details.
Apr 03, 2026
Contractor
Junior Project Manager High Wycombe, HP12 3BQ E23,OOO to 27,000 Established since 1998, our client is a well-known and highly regarded supplier of B2B telecommunications, supplying leading edge technology throughout the UK, with a turnover in excess of f23.5m. Following an intensive training period the successful applicant will be responsible for a smooth and seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer's satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified from the relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience with the 5G service. The role will involve: Order management and provisioning Tracking orders Testing and service delivery Liaise with customers, suppliers and engineers Escalated issue handling Progress reports Account set up The Candidate To be considered for this role, you will have the following skills and experience: Strong communicator at all levels (oral and written) Strong organisational skills Ability to multi-task Tact and diplomacy Good telephone manner Ability to meet deadlines Aptitude for following/adhering to procedures Ability to understand and carry out detailed instructions Numerate and literate Experience, Education and Qualifications: Having worked within the telecom industry would be desirable, but not essential as full training will be given. Minimum GCSE level Maths and English Basic skill level of Microsoft Word and Excel Benefits: A competitive basic salary from 23,OOO to 27,000 per annum DOE. Commission after qualifying period Training and development plans. Staff bonuses and holiday incentives If you feel you have the skills for this Junior Project Manager role, please send your CV or call us for details.
Zachary Daniels Recruitment
Sales Manager
Zachary Daniels Recruitment Maidenhead, Berkshire
Sales Manager Location: Maidenhead Up to 55,000 per annum + Highly Attractive Performance-Based Commission Are you a commercially driven sales leader who thrives on building high-performing teams and delivering exceptional results? We're looking for an ambitious Sales Manager to lead and develop one of our growing in-house sales teams. This is an exciting opportunity for a results-focused leader who can drive revenue, inspire their team, and create a culture of accountability and success. Benefits Up to 55,000 base salary + highly attractive performance-based commission. Annual bonus potential for high achievers. 25 days annual leave + bank holidays. Private healthcare (self). Company pension and life assurance. Employee assistance programme. Full training and ongoing support from experienced regional and central teams. The Role As Sales Manager, you will take full ownership of a target-driven sales team, leading from the front to deliver strong commercial performance while maintaining outstanding customer service standards. You'll bring experience of managing sales in a regulated environment, with the ability to balance compliance requirements alongside ambitious growth targets. This is a hands-on leadership role requiring strong commercial instincts, excellent people management, and the ability to drive both short-term results and long-term team development. Key Responsibilities Deliver revenue and conversion targets by driving strong sales execution and team performance. Lead, coach, and develop a team of sales executives, embedding high standards, accountability, and a culture of winning. Refine and optimise the sales process using structured sales methodologies and effective objection handling techniques. Monitor sales performance by tracking KPIs and reporting clear, actionable insights to senior stakeholders. Operate within regulatory frameworks while maintaining a strong commercial focus. Champion the customer experience, using feedback and insight to continually improve the sales approach. About You We're looking for someone who can bring energy, structure, and leadership to a high-performing environment. You will ideally have: Proven experience as a Sales Manager or Sales Leader, preferably within a regulated industry (e.g., financial services, insurance, legal, or utilities). Experience leading target-driven, high-performance sales teams. A strong background in call coaching, conversion optimisation, and performance management. The ability to interpret sales data and use it to inform strategy and daily decision-making. Excellent communication skills, with confidence presenting to teams and senior stakeholders. Resilience, focus, and the drive to make a tangible commercial impact. BH35671
Apr 03, 2026
Full time
Sales Manager Location: Maidenhead Up to 55,000 per annum + Highly Attractive Performance-Based Commission Are you a commercially driven sales leader who thrives on building high-performing teams and delivering exceptional results? We're looking for an ambitious Sales Manager to lead and develop one of our growing in-house sales teams. This is an exciting opportunity for a results-focused leader who can drive revenue, inspire their team, and create a culture of accountability and success. Benefits Up to 55,000 base salary + highly attractive performance-based commission. Annual bonus potential for high achievers. 25 days annual leave + bank holidays. Private healthcare (self). Company pension and life assurance. Employee assistance programme. Full training and ongoing support from experienced regional and central teams. The Role As Sales Manager, you will take full ownership of a target-driven sales team, leading from the front to deliver strong commercial performance while maintaining outstanding customer service standards. You'll bring experience of managing sales in a regulated environment, with the ability to balance compliance requirements alongside ambitious growth targets. This is a hands-on leadership role requiring strong commercial instincts, excellent people management, and the ability to drive both short-term results and long-term team development. Key Responsibilities Deliver revenue and conversion targets by driving strong sales execution and team performance. Lead, coach, and develop a team of sales executives, embedding high standards, accountability, and a culture of winning. Refine and optimise the sales process using structured sales methodologies and effective objection handling techniques. Monitor sales performance by tracking KPIs and reporting clear, actionable insights to senior stakeholders. Operate within regulatory frameworks while maintaining a strong commercial focus. Champion the customer experience, using feedback and insight to continually improve the sales approach. About You We're looking for someone who can bring energy, structure, and leadership to a high-performing environment. You will ideally have: Proven experience as a Sales Manager or Sales Leader, preferably within a regulated industry (e.g., financial services, insurance, legal, or utilities). Experience leading target-driven, high-performance sales teams. A strong background in call coaching, conversion optimisation, and performance management. The ability to interpret sales data and use it to inform strategy and daily decision-making. Excellent communication skills, with confidence presenting to teams and senior stakeholders. Resilience, focus, and the drive to make a tangible commercial impact. BH35671
Macildowie Recruitment and Retention
Account Manager
Macildowie Recruitment and Retention Leicester, Leicestershire
Account Manager Hybrid, Leicester 09:00 - 17:00, Monday to Friday Up to £50,000 + uncapped commission (OTE circa £80,000) Macildowie are working with this client based in the UK (national role) to recruit an Account Manager within their Commercial SMB and Public Sector division. This is an exciting opportunity to join a well-established organisation within the technology and digital services industry, where you will play a key role in managing and developing both existing and new customer relationships. You will take ownership of a portfolio of Commercial SMB or Public Sector clients, adopting a consultative, value-led sales approach to identify opportunities and deliver tailored solutions. The role focuses on driving revenue growth, increasing customer satisfaction and positioning the business as a trusted partner within its market. Key responsibilities include: Managing and growing a portfolio of existing and new accounts Identifying and developing new business opportunities to meet sales targets Building strong relationships with key stakeholders, including C-suite contacts Delivering consultative sales solutions across a broad service portfolio Creating and presenting proposals, tenders and account plans Maintaining accurate pipeline and CRM data Representing the organisation at client meetings, events and networking opportunities The successful candidate will demonstrate: Proven experience in B2B sales, ideally within SMB or Public Sector environments A strong track record of managing the full sales cycle Excellent communication, negotiation and stakeholder management skills A consultative and empathetic approach to selling Strong commercial awareness and the ability to influence at a senior level Resilience, drive and the ability to think creatively to solve client challenges This is a fantastic opportunity for an ambitious sales professional looking to join a forward-thinking organisation with a strong reputation and clear growth strategy.
Apr 03, 2026
Full time
Account Manager Hybrid, Leicester 09:00 - 17:00, Monday to Friday Up to £50,000 + uncapped commission (OTE circa £80,000) Macildowie are working with this client based in the UK (national role) to recruit an Account Manager within their Commercial SMB and Public Sector division. This is an exciting opportunity to join a well-established organisation within the technology and digital services industry, where you will play a key role in managing and developing both existing and new customer relationships. You will take ownership of a portfolio of Commercial SMB or Public Sector clients, adopting a consultative, value-led sales approach to identify opportunities and deliver tailored solutions. The role focuses on driving revenue growth, increasing customer satisfaction and positioning the business as a trusted partner within its market. Key responsibilities include: Managing and growing a portfolio of existing and new accounts Identifying and developing new business opportunities to meet sales targets Building strong relationships with key stakeholders, including C-suite contacts Delivering consultative sales solutions across a broad service portfolio Creating and presenting proposals, tenders and account plans Maintaining accurate pipeline and CRM data Representing the organisation at client meetings, events and networking opportunities The successful candidate will demonstrate: Proven experience in B2B sales, ideally within SMB or Public Sector environments A strong track record of managing the full sales cycle Excellent communication, negotiation and stakeholder management skills A consultative and empathetic approach to selling Strong commercial awareness and the ability to influence at a senior level Resilience, drive and the ability to think creatively to solve client challenges This is a fantastic opportunity for an ambitious sales professional looking to join a forward-thinking organisation with a strong reputation and clear growth strategy.

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