Registered Service Manager /Supported Living

Job Description

Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area.

The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed.

This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service.

Key Responsibilities

• Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care
• Oversee staff recruitment, training, supervision, and performance management
• Maintain staffing levels and ensure staff are effectively matched to service user needs
• Respond to new referrals, changing needs, and any complaints or concerns
• Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications
• Monitor budgets, performance KPIs, and support service growth and development
• Promote strong relationships with service users, families, commissioners, and professionals
• Lead on health and safety, risk management, and uphold the provider's values

Person Specification

Experience & Knowledge

• Minimum 2 years' experience in health and social care
• At least 2 years' experience in operational management
• Experience in supported living or domiciliary care
• Proven team leadership and development skills

Skills & Attributes

• Excellent communication, leadership, and organisational skills
• Ability to manage performance, meet deadlines, and work under pressure
• IT literate with strong reporting and documentation skills
• Commitment to equality, diversity, and inclusive practice

Qualifications & Requirements

• Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards)
• Willingness to register with the CQC as Registered Manager
• Flexible approach to working hours including on-call
• Full UK driving licence and access to a vehicle
• Enhanced DBS clearance
• NVQ level 5

Apply today!