The Membership Account Manager leads the development, delivery and growth of FareShare South West s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region. Membership Management Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries). Oversee member onboarding, service changes, cancellations and annual renewals. Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data. Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments. Coordinate member communications with the Communications Team to ensure a high-quality CFM experience. Use data and insight to track engagement, inform improvements and support retention. Manage the delivery schedule, including updates to food profiles, contact details and addresses. Support or cover the CFM Support Officer by writing orders for allocated members. Membership Recruitment Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects. Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members. Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement. Ensure a seamless onboarding process for all new members Document and report recruitment activity and progress of prospective members towards membership. Membership and Community Development Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer. Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need. Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund). Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets. Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders. Assist in the compiling of reports for FSSW communications and Programme funding. Team Management and Support Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development. Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering. Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity s mission. In line with FSSW s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems. Health, Safety and Compliance Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations. Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities. Person Specification Essential Experience in account management, customer service or membership management. Strong relationship-building and communication skills, with confidence engaging diverse stakeholders. Ability to manage data accurately using CRM systems and apply insight to improve services. Highly organised, proactive and able to manage competing priorities in a fast-paced environment. Desirable Experience in the charity, community, food redistribution or voluntary sector. Experience supervising or managing staff. Experience in outreach, recruitment or business development. Understanding of food safety, logistics or supply chain operations. Experience supporting organisational change or service development. Ability to represent an organisation professionally to external partners and networks.
Feb 26, 2026
Full time
The Membership Account Manager leads the development, delivery and growth of FareShare South West s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region. Membership Management Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries). Oversee member onboarding, service changes, cancellations and annual renewals. Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data. Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments. Coordinate member communications with the Communications Team to ensure a high-quality CFM experience. Use data and insight to track engagement, inform improvements and support retention. Manage the delivery schedule, including updates to food profiles, contact details and addresses. Support or cover the CFM Support Officer by writing orders for allocated members. Membership Recruitment Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects. Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members. Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement. Ensure a seamless onboarding process for all new members Document and report recruitment activity and progress of prospective members towards membership. Membership and Community Development Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer. Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need. Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund). Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets. Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders. Assist in the compiling of reports for FSSW communications and Programme funding. Team Management and Support Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development. Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering. Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity s mission. In line with FSSW s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems. Health, Safety and Compliance Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations. Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities. Person Specification Essential Experience in account management, customer service or membership management. Strong relationship-building and communication skills, with confidence engaging diverse stakeholders. Ability to manage data accurately using CRM systems and apply insight to improve services. Highly organised, proactive and able to manage competing priorities in a fast-paced environment. Desirable Experience in the charity, community, food redistribution or voluntary sector. Experience supervising or managing staff. Experience in outreach, recruitment or business development. Understanding of food safety, logistics or supply chain operations. Experience supporting organisational change or service development. Ability to represent an organisation professionally to external partners and networks.
Job Title: Apprenticeship Data & Compliance Officer Location: Preston; Lancashire. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £33,000 depending on experience What you'll be doing: Maintain and validate learner records in the management information system, ensuring accurate and timely submissions of learner data and audit-ready reporting Monitor apprenticeship funding and compliance, identifying and resolving data or funding risks through self-assessment and monitoring reports Oversee subcontractor learner records and funding submissions, ensuring accuracy, compliance, and reconciliation with organisational standards Manage apprentice enrolment and learning support claims, maintaining compliance with Department for Education funding rules and audit requirements Keep up-to-date with changes to apprenticeship standards, funding rates, and regulatory requirements, communicating updates to internal teams Analyse learner and funding data to produce management information reports, identify trends, and recommend improvements to processes and reporting Provide guidance and training to colleagues on data quality, compliance, and funding regulations, promoting continuous improvement Your skills and experiences: Experience in management information, data, or compliance roles within apprenticeship training provision Knowledge of Department for Education apprenticeship funding rules, standards, and subcontractor data requirements Proficient in Microsoft Excel, including pivot tables, VLOOKUP, data validation, and reporting automation Experience using apprenticeship management systems to maintain accurate learner records and produce compliance reports Analytical and numerical skills, ensuring data accuracy, problem-solving, and adherence to GDPR and confidentiality requirements Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Apprenticeship Team: You will be part of a collaborative team of six managing apprenticeships across the UK, reporting to the Early Careers and Skills Development Practitioner. You will play a central role in ensuring the accuracy and compliance of learner and funding data, supporting high-quality data reporting, funding management , and quality assurance in line with Department for Education requirements. This is a great opportunity to work for a global organisation, contributing to the delivery and continuous improvement of a high-profile apprenticeship programme. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 9th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Feb 26, 2026
Full time
Job Title: Apprenticeship Data & Compliance Officer Location: Preston; Lancashire. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Circa £33,000 depending on experience What you'll be doing: Maintain and validate learner records in the management information system, ensuring accurate and timely submissions of learner data and audit-ready reporting Monitor apprenticeship funding and compliance, identifying and resolving data or funding risks through self-assessment and monitoring reports Oversee subcontractor learner records and funding submissions, ensuring accuracy, compliance, and reconciliation with organisational standards Manage apprentice enrolment and learning support claims, maintaining compliance with Department for Education funding rules and audit requirements Keep up-to-date with changes to apprenticeship standards, funding rates, and regulatory requirements, communicating updates to internal teams Analyse learner and funding data to produce management information reports, identify trends, and recommend improvements to processes and reporting Provide guidance and training to colleagues on data quality, compliance, and funding regulations, promoting continuous improvement Your skills and experiences: Experience in management information, data, or compliance roles within apprenticeship training provision Knowledge of Department for Education apprenticeship funding rules, standards, and subcontractor data requirements Proficient in Microsoft Excel, including pivot tables, VLOOKUP, data validation, and reporting automation Experience using apprenticeship management systems to maintain accurate learner records and produce compliance reports Analytical and numerical skills, ensuring data accuracy, problem-solving, and adherence to GDPR and confidentiality requirements Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Apprenticeship Team: You will be part of a collaborative team of six managing apprenticeships across the UK, reporting to the Early Careers and Skills Development Practitioner. You will play a central role in ensuring the accuracy and compliance of learner and funding data, supporting high-quality data reporting, funding management , and quality assurance in line with Department for Education requirements. This is a great opportunity to work for a global organisation, contributing to the delivery and continuous improvement of a high-profile apprenticeship programme. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 9th March 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
Feb 26, 2026
Full time
Who Are They Theatre enjoys a special place within Northern Ireland s artistic landscape. As a prolific production house, their theatre is the beating cultural heart of Northern Ireland inspiring and entertaining audiences with both new and established plays and helping to launch the careers of some of their most famous actors, directors, and playwrights. This is a playhouse for all. They are a shared civic space for artists and audiences alike; a creative hub for theatre-making, nurturing talent and promoting the critical role of the arts in society Purpose of the Post The Fundraising Manager is a senior operational role within the theatre s Development and Marketing team, responsible for the effective delivery and implementation of the their fundraising activity. Working closely with the Head of Development& Marketing, the post holder will lead the day -to-day management of fundraising programmes across fundraising bodies, Trusts and Foundations, individual giving, corporate partnership and fundraising events, ensuring activity is well planned, delivered on time and meets agreed income and engagement objectives. The role will play a key delivery role in the their Fund for the Future fundraising initiative, supporting campaign implementation, donor stewardship and reporting, and helping to build sustainable, long -term income for the organisation. The Fundraising Manager will lead on fundraising events, manage and steward key donor and funder relationships, monitor income performance, and work collaboratively with colleagues across the organisation, particularly Creative Learning, Finance, Front of House and Production teams. Benefits Of course, They provide all the standard entitlements like an employer contributed pension and statutory pay for sickness, maternity, and paternity leave, but they also have some extras: • Additional paid day off for your birthday • Access to a free, confidential counselling service through their Employment Assistance Programme. Free beverages from their café/bar. • Discounted food from our café/bar. • Free tickets for Lyric productions. • Free period products in all bathrooms. Main Duties and Responsibilities FUNDRAISING • Deliver agreed fundraising plans and priorities, working closely with the Head of Development& Marketing. • Lead the day -to-day delivery of the Fund for the Future initiative, including donor stewardship, events, reporting and supporter engagement. • Manage the operational delivery of individual giving and membership activity, including their Membership • Manage and steward a portfolio of donors, funders and sponsors, acting as day-to-day relationship lead as agreed. • Monitor, track and report on fundraising income and performance against agreed targets. • Manage fundraising pipelines, deadlines and project plans to ensure timely delivery. • Support the development, writing and submission of funding applications, sponsorship proposals and donor communications. • Ensure accurate record keeping, compliance and reporting across all fundraising activity. • Work with the Finance department to ensure accurate allocation, coding and reporting of fundraising income, in line with best practice and compliance requirements. • Ensure all fundraising activity complies with GDPR, fundraising regulations and ethical standards. EVENT MANAGEMENT • Take operational lead on the planning and delivery of fundraising events, ensuring they are delivered to budget, schedule and agreed objectives. • Manage suppliers, logistics, budgets and internal stakeholders. • Monitor, track and report on event income, liaising with Finance on invoicing, cash donations and sponsorships. • Lead post -event evaluation and reporting, including income performance, return on investment and supporter engagement. SALES & MARKETING • Work closely with the Marketing team to deliver fundraising campaigns and communications. Manage communications for all donors and supporters, ensuring a high standard of stewardship. • Keep up-to-date with developments and best practice in fundraising within the charity and arts sectors. • Ensure all donor records are accurate, up to date and compliant with data protection legislation. Provide content and insight to support marketing activity, including funding success stories, impact reporting and donor recognition Personnel Specification Essential Criteria Either: • A degree-level qualification and a minimum of 3 years experience in fundraising, development, marketing or a related environment; OR • At least 4 years relevant professional experience in fundraising, development or income generation. • Proven experience of planning, managing and delivering fundraising activity with measurable outcomes. • First-class written and verbal communication skills, including experience of writing persuasive funding applications or donor communications. • Demonstrable ability to build and maintain relationships with people from all backgrounds, including excellent networking and stakeholder management skills. • Experience of event planning and delivery. • Experience of project management. • Strong organisational skills, with experience of managing multiple projects and deadlines. • High level of IT literacy, including CRM systems and Microsoft Office. • Competence in all marketing and CRM channels, such as DotDogital, LinkedIn and Craft CMS. Desirable Criteria • Proven track record in fundraising and donor stewardship. • Experience of making successful fundraising asks. • Experience of raising income through fundraising events. • Experience of contributing to or delivering a strategic or future-focused fundraising campaign. Experience of using Spektrix, including Opportunities and reporting. • Experience of working in, or strong interest in, theatre and the arts Location: Belfast Contract Type : Permanent Hours : Working hours are 37.5 per week (excluding breaks), normally worked between 9am to 5pm. Due to the nature of the business the post holder will also be required to work occasional evenings and weekends. Time off in lieu will be granted for any work done on a statutory holiday. Salary: £31,500 - £34,500 (plus 3% pension contribution) per annum, dependent on experience You may also have experience in the following: Fundraising Engagement Manager, Fundraising Manager, Fundraiser, Engagement Manager, Fundraising Executive, Fundraising Officer, Fundraising Assistant, Fundraising Administrator, Sales Executive, Business Development, Charity, Third Sector, NFP, etc. REF-
The Hub Yeovil is a caring, local charity who enrich the lives of adults living with learning disability and autism. Our vision is of a community where everyone is respected, included and accepted, regardless of disability. Through our day services, community café and scrapstore, we offer a comprehensive programme of activities, enabling beneficiaries to lead more independent lives and improve their wellbeing, whilst feeling part of a supportive community. Work closely with the CEO and Management Team to develop and implement the charity s fundraising strategy Develop income to an annual agreed target to support the Hub s charitable activities through trust and other grant making bodies, statutory funding opportunities and corporate sponsors Undertake systematic research to identify potential income generation and funding opportunities Identify, develop and lead on priority fundraising projects and new sources of income Prepare attractive and compelling project-funding proposals and applications to grant-making trusts, the Lottery, UK companies, corporate supporters and other project funding sources, ensuring the potential of these sources is fully maximised Prepare attractive and compelling statutory funding applications and tender bids Work closely with stakeholders to identify innovations and ideas for fundraising bids Develop an in-depth knowledge of the Hub s activities and an understanding of the income generation and funding opportunities they create Contribute to the consistent brand communication throughout all fundraising and income generation activities Represent the Hub at external meetings and events as required Maintain meticulous records, including maintaining the fundraising and income records on targets and approaches Provide and produce relevant reports to the CEO on the Fundraising Strategy, including performance indicators to enable the Hub to assess the effectiveness of the strategy and ensuring results are carried forward in subsequent fundraising plans Share knowledge of projects and developments within the organisation Promote the work of the Hub to a wider external audience including on social media, in collaboration with other staff, as appropriate To work as part of a team that is always open, honest and supportive of each other. Requirements Existing network in Trust and Foundation fundraising desirable Experience of developing and implementing fundraising strategies Successful track-record of working with appropriate trusts, grant making bodies and statutory funding opportunities Experienced of securing partnerships with corporate sponsors Proficient researcher
Feb 26, 2026
Full time
The Hub Yeovil is a caring, local charity who enrich the lives of adults living with learning disability and autism. Our vision is of a community where everyone is respected, included and accepted, regardless of disability. Through our day services, community café and scrapstore, we offer a comprehensive programme of activities, enabling beneficiaries to lead more independent lives and improve their wellbeing, whilst feeling part of a supportive community. Work closely with the CEO and Management Team to develop and implement the charity s fundraising strategy Develop income to an annual agreed target to support the Hub s charitable activities through trust and other grant making bodies, statutory funding opportunities and corporate sponsors Undertake systematic research to identify potential income generation and funding opportunities Identify, develop and lead on priority fundraising projects and new sources of income Prepare attractive and compelling project-funding proposals and applications to grant-making trusts, the Lottery, UK companies, corporate supporters and other project funding sources, ensuring the potential of these sources is fully maximised Prepare attractive and compelling statutory funding applications and tender bids Work closely with stakeholders to identify innovations and ideas for fundraising bids Develop an in-depth knowledge of the Hub s activities and an understanding of the income generation and funding opportunities they create Contribute to the consistent brand communication throughout all fundraising and income generation activities Represent the Hub at external meetings and events as required Maintain meticulous records, including maintaining the fundraising and income records on targets and approaches Provide and produce relevant reports to the CEO on the Fundraising Strategy, including performance indicators to enable the Hub to assess the effectiveness of the strategy and ensuring results are carried forward in subsequent fundraising plans Share knowledge of projects and developments within the organisation Promote the work of the Hub to a wider external audience including on social media, in collaboration with other staff, as appropriate To work as part of a team that is always open, honest and supportive of each other. Requirements Existing network in Trust and Foundation fundraising desirable Experience of developing and implementing fundraising strategies Successful track-record of working with appropriate trusts, grant making bodies and statutory funding opportunities Experienced of securing partnerships with corporate sponsors Proficient researcher
Head Of Development Reporting to - CEO Department - Development Direct reports - Events and Business Development Manager, Development Executive, Membership officer(P/T) Contract Type - Permanent/full time., part time/flexible working may be considered. To apply please go to; The Role The Head of Development is responsible for delivering our development strategy that will secure the long-term future of the charity by achieving significant levels of fundraising, securing major gifts and grants from trusts and foundations, securing financial support from corporate partners, sponsors, donors and from commercial events. As a senior manager they will lead on fundraising for capital development, creative engagement and education work delivered through Lighthouse Academy, artistic projects, Lighthouse 50th Birthday programme as well as supporting core costs. They will lead, inspire, support and mentor the fundraising team, and support the organisation to embed the development function within the day-to-day operations. Main Responsibilities Deliver the development strategy which will achieve fundraising targets for both reserved and unreserved income to support the work of Lighthouse. Adapt the strategy when necessary and incorporate new potential income streams as appropriate. Develop and deliver funding campaigns to achieve project, revenue and capital fundraising targets Create strategies and campaigns to create pipelines, attract prospects, and oversee the process delivery. Working to a regularly updated trusts strategy, write and submit applications to support capital, project and core needs. Take responsibility for the timely reporting process to trusts after receiving grants. Develop and maintain a range of relationships with the corporate sector, trusts and foundations, individual donors, to develop and expand sources of investment in Lighthouse. Manage and mentor the Development team and work closely with all departments to achieve development goals. Strategy Working closely with the CEO and the Head of Finance, take responsibility for delivering, developing, monitoring and reporting on an ambitious fundraising strategy. Be responsible for creating targets for each income stream to achieve the overall developmental target. Continually monitor these, create new initiatives, and support the team to ensure success, or reforecast and report any variation to the Head of Finance and CEO. Support the CEO and Board in embedding the organisation's strategy culturally within the organisation, ensuring that all levels of the organisation can have a meaningful impact on the delivery of the strategy. Leadership and Management Play a key role in the organisation as a member of the Senior Management Team, contributing to and shaping the organisation strategy and direction. Provide leadership to the Development team, mentoring and line managing them to achieve fundraising goals in support of the company's vision. Liaise with organisation-wide teams to ensure fundraising is integrated into other ongoing activities i.e. ticket sales, PR, media coverage, visitor access, conferencing facilities. Help create an environment where members of staff are enabled to work safely and to their full potential and where audiences and artists feel welcomed and stimulated. Lead on developing key external business relationships. Oversee contractual arrangements for staff within the Development department. Work with the Trustees to build the fundraising capacity of the Board and engage and support board trustees in relevant fundraising initiatives. Prepare reports and make presentations for the Board as required. Conduct monthly 121s and annual staff appraisals with direct reports. Development Develop, communicate, and work to a clear action plan and fundraising pipeline. Plan, coordinate and project-manage the preparation of funding bids and proposals across the organisation. Write funding bids to a high professional level, presenting the venue with flair and professionalism. Oversee and support the writing of funding applications from others in the organisation. Actively seek sponsorship for strands of the artistic programme and capital developments. Make and present appeals to prospects where appropriate - individually and alongside appropriate personnel from the relevant teams. Manage on-going information flow with regards to progress with prospects and donors. Maintain relationships with current donors and grant-giving partners through an exceptional stewardship programme. Ensure CRM systems are maintained and comply with GDPR. Utilise the data base (Spektrix) effectively. Develop a system for identifying, researching, building and managing relationships with potential major donors. Establish, support, co-ordinate and manage the work of any Development Working Groups and/or committee/s. Ensure all the necessary policies, procedures and systems for successful fundraising are in place and kept regularly up to date. Lead on insight & evaluation reporting for funders and the organisation, ensuring comprehensive data collection and evaluation. Report on performance quarterly, evaluating and controlling deadlines and targets. Communications Ensure exceptional communication with all donors and that stewardship plans for corporate partners, trusts and foundations, major donors and members are implemented. Work closely with the Head of Audiences and the Marketing & Communications team to develop relevant promotional material for development activity and impact. Promote and advocate the work of the venue both internally and to key stakeholders, audiences and the wider theatre and music industry. Represent the organisation at internal and external meetings when appropriate. Prepare internal & external funding reports; monitor and report on fundraising progress, analysing results to inform future strategies. Financial Ensure that fundraising and sponsorship income targets are achieved, and expenditures remain within agreed budgets. Be accountable for implementing the agreed business and financial objectives for the Development department. Manage the department expenditure budget. Comply with the company's financial, management and monetary procedures. Ensure that effective systems are employed for tax-efficient giving, gift management and accounting and to produce clear financial reports. Ensure all tax/VAT issues regarding gifts/ benefits are aligned with current HMRC regulations. General Attend evening and weekend events as required. Represent the company at all times and show leadership within the organisation. Operate in line with the Institute of Fundraising Codes of Practice. Person Specification Essential skills and experience At least 10 years' experience and a demonstrable track record of raising significant funding income. Experience of fundraising in an Arts environment. Proven entrepreneurial skills in reaching or exceeding personal targets. Proven experience of planning and implementing successful development campaigns and effective customer relationship management. Knowledge of a broad range of development initiatives including corporate sponsorship, corporate schemes, Trusts & Foundations, Friends schemes, HNWI stewarding, individual giving, direct mail campaigns and income-generating events. Planning Knowledge and proven experience of implementing and reporting on strategic and operational development plans. Communication Exceptional oral, written, presentation skills. Strong negotiation skills, tactful and diplomatic (ability to convert a gift, increase a gift). Strong interpersonal skills (building and developing one-to-one relationships at all levels). Research Proven ability to research, analyse and manage development data bases. Knowledge of GDPR and compliant use/storage of data. External relationships Demonstrable experience of developing and maintaining effective relationships with a wide range of Trusts, Foundations, donors, organisations and individuals. Strong networking skills. Organisation An energetic and self-motivated approach to work. Proven ability to organise and prioritise a demanding workload and to work effectively with minimum supervision. A willingness to contribute whole heartedly to the efforts of the team. Managerial Skills Proven ability to supervise, manage, inspire, motivate, and develop staff. Financial Management Excellent numeracy skills. Proven ability to devise strategic development and project budgets and to effectively manage, monitor and report on income and expenditure. An understanding and knowledge of tax and legal issues affecting development in the charities sector. Computer & Administrative Skills Computer literate with working knowledge of relevant IT and admin support systems. High level of expertise on CRM systems. Highly organised and efficient and able to meet and keep to deadlines . click apply for full job details
Feb 26, 2026
Full time
Head Of Development Reporting to - CEO Department - Development Direct reports - Events and Business Development Manager, Development Executive, Membership officer(P/T) Contract Type - Permanent/full time., part time/flexible working may be considered. To apply please go to; The Role The Head of Development is responsible for delivering our development strategy that will secure the long-term future of the charity by achieving significant levels of fundraising, securing major gifts and grants from trusts and foundations, securing financial support from corporate partners, sponsors, donors and from commercial events. As a senior manager they will lead on fundraising for capital development, creative engagement and education work delivered through Lighthouse Academy, artistic projects, Lighthouse 50th Birthday programme as well as supporting core costs. They will lead, inspire, support and mentor the fundraising team, and support the organisation to embed the development function within the day-to-day operations. Main Responsibilities Deliver the development strategy which will achieve fundraising targets for both reserved and unreserved income to support the work of Lighthouse. Adapt the strategy when necessary and incorporate new potential income streams as appropriate. Develop and deliver funding campaigns to achieve project, revenue and capital fundraising targets Create strategies and campaigns to create pipelines, attract prospects, and oversee the process delivery. Working to a regularly updated trusts strategy, write and submit applications to support capital, project and core needs. Take responsibility for the timely reporting process to trusts after receiving grants. Develop and maintain a range of relationships with the corporate sector, trusts and foundations, individual donors, to develop and expand sources of investment in Lighthouse. Manage and mentor the Development team and work closely with all departments to achieve development goals. Strategy Working closely with the CEO and the Head of Finance, take responsibility for delivering, developing, monitoring and reporting on an ambitious fundraising strategy. Be responsible for creating targets for each income stream to achieve the overall developmental target. Continually monitor these, create new initiatives, and support the team to ensure success, or reforecast and report any variation to the Head of Finance and CEO. Support the CEO and Board in embedding the organisation's strategy culturally within the organisation, ensuring that all levels of the organisation can have a meaningful impact on the delivery of the strategy. Leadership and Management Play a key role in the organisation as a member of the Senior Management Team, contributing to and shaping the organisation strategy and direction. Provide leadership to the Development team, mentoring and line managing them to achieve fundraising goals in support of the company's vision. Liaise with organisation-wide teams to ensure fundraising is integrated into other ongoing activities i.e. ticket sales, PR, media coverage, visitor access, conferencing facilities. Help create an environment where members of staff are enabled to work safely and to their full potential and where audiences and artists feel welcomed and stimulated. Lead on developing key external business relationships. Oversee contractual arrangements for staff within the Development department. Work with the Trustees to build the fundraising capacity of the Board and engage and support board trustees in relevant fundraising initiatives. Prepare reports and make presentations for the Board as required. Conduct monthly 121s and annual staff appraisals with direct reports. Development Develop, communicate, and work to a clear action plan and fundraising pipeline. Plan, coordinate and project-manage the preparation of funding bids and proposals across the organisation. Write funding bids to a high professional level, presenting the venue with flair and professionalism. Oversee and support the writing of funding applications from others in the organisation. Actively seek sponsorship for strands of the artistic programme and capital developments. Make and present appeals to prospects where appropriate - individually and alongside appropriate personnel from the relevant teams. Manage on-going information flow with regards to progress with prospects and donors. Maintain relationships with current donors and grant-giving partners through an exceptional stewardship programme. Ensure CRM systems are maintained and comply with GDPR. Utilise the data base (Spektrix) effectively. Develop a system for identifying, researching, building and managing relationships with potential major donors. Establish, support, co-ordinate and manage the work of any Development Working Groups and/or committee/s. Ensure all the necessary policies, procedures and systems for successful fundraising are in place and kept regularly up to date. Lead on insight & evaluation reporting for funders and the organisation, ensuring comprehensive data collection and evaluation. Report on performance quarterly, evaluating and controlling deadlines and targets. Communications Ensure exceptional communication with all donors and that stewardship plans for corporate partners, trusts and foundations, major donors and members are implemented. Work closely with the Head of Audiences and the Marketing & Communications team to develop relevant promotional material for development activity and impact. Promote and advocate the work of the venue both internally and to key stakeholders, audiences and the wider theatre and music industry. Represent the organisation at internal and external meetings when appropriate. Prepare internal & external funding reports; monitor and report on fundraising progress, analysing results to inform future strategies. Financial Ensure that fundraising and sponsorship income targets are achieved, and expenditures remain within agreed budgets. Be accountable for implementing the agreed business and financial objectives for the Development department. Manage the department expenditure budget. Comply with the company's financial, management and monetary procedures. Ensure that effective systems are employed for tax-efficient giving, gift management and accounting and to produce clear financial reports. Ensure all tax/VAT issues regarding gifts/ benefits are aligned with current HMRC regulations. General Attend evening and weekend events as required. Represent the company at all times and show leadership within the organisation. Operate in line with the Institute of Fundraising Codes of Practice. Person Specification Essential skills and experience At least 10 years' experience and a demonstrable track record of raising significant funding income. Experience of fundraising in an Arts environment. Proven entrepreneurial skills in reaching or exceeding personal targets. Proven experience of planning and implementing successful development campaigns and effective customer relationship management. Knowledge of a broad range of development initiatives including corporate sponsorship, corporate schemes, Trusts & Foundations, Friends schemes, HNWI stewarding, individual giving, direct mail campaigns and income-generating events. Planning Knowledge and proven experience of implementing and reporting on strategic and operational development plans. Communication Exceptional oral, written, presentation skills. Strong negotiation skills, tactful and diplomatic (ability to convert a gift, increase a gift). Strong interpersonal skills (building and developing one-to-one relationships at all levels). Research Proven ability to research, analyse and manage development data bases. Knowledge of GDPR and compliant use/storage of data. External relationships Demonstrable experience of developing and maintaining effective relationships with a wide range of Trusts, Foundations, donors, organisations and individuals. Strong networking skills. Organisation An energetic and self-motivated approach to work. Proven ability to organise and prioritise a demanding workload and to work effectively with minimum supervision. A willingness to contribute whole heartedly to the efforts of the team. Managerial Skills Proven ability to supervise, manage, inspire, motivate, and develop staff. Financial Management Excellent numeracy skills. Proven ability to devise strategic development and project budgets and to effectively manage, monitor and report on income and expenditure. An understanding and knowledge of tax and legal issues affecting development in the charities sector. Computer & Administrative Skills Computer literate with working knowledge of relevant IT and admin support systems. High level of expertise on CRM systems. Highly organised and efficient and able to meet and keep to deadlines . click apply for full job details
Location : MK Act Offices Hours: 30 hours per week (potential job share 2 x part-time roles) Salary : £32,169 per year FTE Contract Type: Permanent This role is subject to our Safer Recruitment procedures to ensure the safeguarding and protection of the individuals we support Closing Date: Monday 9th March, 9am Make a real impact in your community We are seeking a highly motivated and skilled Fundraising Officer with a strong focus on generating vital income for our services. This role will play a pivotal part in driving fundraising growth, building sustainable income streams, and cultivating meaningful relationships with donors, corporate partners, community groups, and grant making bodies. Alongside fundraising, the postholder will help raise our public profile by strengthening awareness of domestic abuse and increasing engagement across digital and traditional communication channels. This position is ideal for someone passionate about charity-sector fundraising, purposeful storytelling, and impactful marketing that directly contributes to the safety and support of survivors. Why join us? Make a meaningful, visible difference to the lives of survivors Flexible working options, including potential job share Supportive, values-driven environment Training and development opportunities Opportunity to grow with the charity as we expand, including plans to open a new refuge 25 days annual leave (pro rata) + bank holidays Additional paid day off for your birthday Free annual eye test Key Responsibilities Fundraising & Grant Writing Research and apply for funding from trusts, foundations, statutory bodies, and corporates. Prepare well-structured, evidence-based funding applications. Support the CEO with partnerships, sponsorships, and donor engagement. Maintain strong funder relationships and ensure timely reporting and compliance. Planning, Reporting & Compliance Maintain an up-to-date funding pipeline and track deadlines. Report on fundraising and communications activity to the CEO and Board. Produce twice-yearly impact and communications reports. Ensure compliance with safeguarding, GDPR, and confidentiality requirements. Marketing & Communications Manage and grow MK Act s social media and digital presence. Keep the website updated with news, campaigns, and service information. Produce newsletters, stories, and external communications. Maintain consistent branding and messaging across all channels. Monitor digital analytics and report on engagement and reach. Awareness & Campaigns Develop and deliver awareness campaigns about domestic abuse and MK Act s services. Work with ambassadors, survivors, and staff to share real impact stories. Produce promotional materials for events and outreach activities. About You You will thrive in this role if you are creative, organised, and motivated by meaningful work. You will bring: Essential A successful track record in grant writing or charity-sector fundraising. Excellent written and verbal communication skills. Strong relationship-building skills with funders, partners, and supporters. Creativity and attention to detail when producing campaigns and materials. Ability to manage multiple projects and meet deadlines. Analytical skills to monitor performance and evaluate impact. Proven experience in marketing, communications, or social media management Desirable Experience using CRM systems. Experience communicating in sensitive or safeguarding-related contexts.
Feb 25, 2026
Full time
Location : MK Act Offices Hours: 30 hours per week (potential job share 2 x part-time roles) Salary : £32,169 per year FTE Contract Type: Permanent This role is subject to our Safer Recruitment procedures to ensure the safeguarding and protection of the individuals we support Closing Date: Monday 9th March, 9am Make a real impact in your community We are seeking a highly motivated and skilled Fundraising Officer with a strong focus on generating vital income for our services. This role will play a pivotal part in driving fundraising growth, building sustainable income streams, and cultivating meaningful relationships with donors, corporate partners, community groups, and grant making bodies. Alongside fundraising, the postholder will help raise our public profile by strengthening awareness of domestic abuse and increasing engagement across digital and traditional communication channels. This position is ideal for someone passionate about charity-sector fundraising, purposeful storytelling, and impactful marketing that directly contributes to the safety and support of survivors. Why join us? Make a meaningful, visible difference to the lives of survivors Flexible working options, including potential job share Supportive, values-driven environment Training and development opportunities Opportunity to grow with the charity as we expand, including plans to open a new refuge 25 days annual leave (pro rata) + bank holidays Additional paid day off for your birthday Free annual eye test Key Responsibilities Fundraising & Grant Writing Research and apply for funding from trusts, foundations, statutory bodies, and corporates. Prepare well-structured, evidence-based funding applications. Support the CEO with partnerships, sponsorships, and donor engagement. Maintain strong funder relationships and ensure timely reporting and compliance. Planning, Reporting & Compliance Maintain an up-to-date funding pipeline and track deadlines. Report on fundraising and communications activity to the CEO and Board. Produce twice-yearly impact and communications reports. Ensure compliance with safeguarding, GDPR, and confidentiality requirements. Marketing & Communications Manage and grow MK Act s social media and digital presence. Keep the website updated with news, campaigns, and service information. Produce newsletters, stories, and external communications. Maintain consistent branding and messaging across all channels. Monitor digital analytics and report on engagement and reach. Awareness & Campaigns Develop and deliver awareness campaigns about domestic abuse and MK Act s services. Work with ambassadors, survivors, and staff to share real impact stories. Produce promotional materials for events and outreach activities. About You You will thrive in this role if you are creative, organised, and motivated by meaningful work. You will bring: Essential A successful track record in grant writing or charity-sector fundraising. Excellent written and verbal communication skills. Strong relationship-building skills with funders, partners, and supporters. Creativity and attention to detail when producing campaigns and materials. Ability to manage multiple projects and meet deadlines. Analytical skills to monitor performance and evaluate impact. Proven experience in marketing, communications, or social media management Desirable Experience using CRM systems. Experience communicating in sensitive or safeguarding-related contexts.
Disability Sport Yorkshire is the Yorkshire-wide co-ordinating body for physical activity and sport for disabled people Our Charity is embedded in the disability sport sector and in both discrete and mainstream local clubs and communities around Yorkshire. We pride ourselves on connecting people with opportunities and events as well as providing advice and support for individuals and organisations across the region. We advocate on their behalf locally, regionally and nationally. We are seeking a new CEO to lead us through the next challenging and exciting phase of development. We have a skilled board of trustees and a committed staff team with a blend of experiences and perspectives. We have a set of funded projects for the next two to five years and are developing funding streams and sponsorship to enable us to broaden our offer, We are seeking a CEO who has the skills to continue to grow our profile and positive reputation. This means continuing our excellent work with partners around the region and enhancing our growing presence in the sports and health sectors. Our next CEO will be an excellent communicator with a desire to build partnerships with public, not for profit and private providers. We have a diverse funding stream so it will be essential that our CEO has considerable experience of generating income and delivering excellent performance across our projects, programmes and events. You should have a demonstrable a track record in the following areas: Cultivating and maintaining a people-centred culture Providing effective leadership to the DSY team, managing, coaching and supporting staff Implementing and driving the charity's strategy Proven experience in managing projects, programmes and events Exceptional planning and organisational skills and be adept at tracking and documenting the use of resources and finance for projects, programmes and events Ensuring that targets/output measures in relation to grants and contracts are monitored, met, and recorded for funders Ensuring rigorous impact assessment across all areas of delivery Outstanding written and verbal skills coupled with strong numerical and reporting capabilities Proficiency in multi-tasking and managing a varied workload while maintaining a calm approach under pressure. Fundraising from trusts and foundations, public and private sectors Operational expertise in the sport, not for profit and commercial sectors Providing visible inspiring presence and a respected voice across the region Managing the building and resources effectively and efficiently Be diligent, resilient and adaptable with a willingness to go the extra mile Maintain all legal obligations on behalf of the Board Commitment to equality and diversity and an understanding of disability Undertake any duties as required in accordance with the level of responsibility of the post. Closing date for applications: Monday 2nd March by 12.00 noon Interviews will take place in the week commencing 9th March
Feb 25, 2026
Full time
Disability Sport Yorkshire is the Yorkshire-wide co-ordinating body for physical activity and sport for disabled people Our Charity is embedded in the disability sport sector and in both discrete and mainstream local clubs and communities around Yorkshire. We pride ourselves on connecting people with opportunities and events as well as providing advice and support for individuals and organisations across the region. We advocate on their behalf locally, regionally and nationally. We are seeking a new CEO to lead us through the next challenging and exciting phase of development. We have a skilled board of trustees and a committed staff team with a blend of experiences and perspectives. We have a set of funded projects for the next two to five years and are developing funding streams and sponsorship to enable us to broaden our offer, We are seeking a CEO who has the skills to continue to grow our profile and positive reputation. This means continuing our excellent work with partners around the region and enhancing our growing presence in the sports and health sectors. Our next CEO will be an excellent communicator with a desire to build partnerships with public, not for profit and private providers. We have a diverse funding stream so it will be essential that our CEO has considerable experience of generating income and delivering excellent performance across our projects, programmes and events. You should have a demonstrable a track record in the following areas: Cultivating and maintaining a people-centred culture Providing effective leadership to the DSY team, managing, coaching and supporting staff Implementing and driving the charity's strategy Proven experience in managing projects, programmes and events Exceptional planning and organisational skills and be adept at tracking and documenting the use of resources and finance for projects, programmes and events Ensuring that targets/output measures in relation to grants and contracts are monitored, met, and recorded for funders Ensuring rigorous impact assessment across all areas of delivery Outstanding written and verbal skills coupled with strong numerical and reporting capabilities Proficiency in multi-tasking and managing a varied workload while maintaining a calm approach under pressure. Fundraising from trusts and foundations, public and private sectors Operational expertise in the sport, not for profit and commercial sectors Providing visible inspiring presence and a respected voice across the region Managing the building and resources effectively and efficiently Be diligent, resilient and adaptable with a willingness to go the extra mile Maintain all legal obligations on behalf of the Board Commitment to equality and diversity and an understanding of disability Undertake any duties as required in accordance with the level of responsibility of the post. Closing date for applications: Monday 2nd March by 12.00 noon Interviews will take place in the week commencing 9th March
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus' public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society. We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You'll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK's policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders. The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content. This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly. We're interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We'd particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style. We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack. Key responsibilities Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs Assist in developing campaign tools and published materials Draft policy briefings, summaries, papers, presentations, and social media content Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar) Contributing to a collaborative and inclusive team culture Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights Person specification Essential A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear Strong IT Skills (Microsoft Office skills essential) Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence) Experience managing a CRM database or similar, ensuring information management systems are up to date Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues . click apply for full job details
Feb 25, 2026
Full time
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus' public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society. We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You'll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK's policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders. The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content. This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly. We're interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We'd particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style. We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack. Key responsibilities Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs Assist in developing campaign tools and published materials Draft policy briefings, summaries, papers, presentations, and social media content Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar) Contributing to a collaborative and inclusive team culture Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights Person specification Essential A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear Strong IT Skills (Microsoft Office skills essential) Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence) Experience managing a CRM database or similar, ensuring information management systems are up to date Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together. We bring high trust, high challenge We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues . click apply for full job details
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity. The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people's experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains. We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed. We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly. This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact on these and other areas. We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack. Key responsibilities: Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings) Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides Support the policy team in gathering, organising, summarising and using evidence from portfolio partners Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar) Contributing to a collaborative and inclusive team culture Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus' interests at events Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines. Person specification Essential : A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar) Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations) Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable : Experience working in a policy, university or research environment, think tank, charity, or public sector environment An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people . click apply for full job details
Feb 25, 2026
Full time
About the team The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments. The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work. About this role The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity. The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people's experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains. We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed. We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly. This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact on these and other areas. We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this. We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack. Key responsibilities: Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings) Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides Support the policy team in gathering, organising, summarising and using evidence from portfolio partners Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar) Contributing to a collaborative and inclusive team culture Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus' interests at events Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines. Person specification Essential : A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar) Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations) Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture A commitment to Impetus' mission A commitment to equality, diversity and inclusion Desirable : Experience working in a policy, university or research environment, think tank, charity, or public sector environment An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making About Impetus At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background. We tackle the three most difficult challenges that affect a young person's ability to succeed in life in Britain today: Lost learning through absence, suspensions, exclusions from school Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths The large numbers of young people out of education, training and employment We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve. Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. We are resolutely focused on outcomes and impact, driven by quality evidence. You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve. Impetus is a registered charity and our charity number is . Our Values In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds. We are brave and curious We are bold and brave in our pursuit of better outcomes for young people . click apply for full job details
Disability Sport Yorkshire is the Yorkshire-wide co-ordinating body for physical activity and sport for disabled people. Our Charity is embedded in the disability sport sector and in both discrete and mainstream local clubs and communities around Yorkshire. We pride ourselves on connecting people with opportunities and events as well as providing advice and support for individuals and organisations across the region. We advocate on their behalf locally, regionally and nationally. We are seeking a new CEO to lead us through the next challenging and exciting phase of development. We have a skilled board of trustees and a committed staff team with a blend of experiences and perspectives. We have a set of funded projects for the next two to five years and are developing funding streams and sponsorship to enable us to broaden our offer. We are seeking a CEO who has the skills to continue to grow our profile and positive reputation. This means continuing our excellent work with partners around the region and enhancing our growing presence in the sports and health sectors. Our next CEO will be an excellent communicator with a desire to build partnerships with public, not for profit and private providers. We have a diverse funding stream so it will be essential that our CEO has considerable experience of generating income and delivering excellent performance across our projects, programmes and events. You should have a demonstrable track record in the following areas: Cultivating and maintaining a people-centred culture Providing effective leadership to the DSY team, managing, coaching and supporting staff Implementing and driving the charity's strategy Proven experience in managing projects, programmes and events Exceptional planning and organisational skills and be adept at tracking and documenting the use of resources and finance for projects, programmes and events Ensuring that targets/output measures in relation to grants and contracts are monitored, met, and recorded for funders Ensuring rigorous impact assessment across all areas of delivery Outstanding written and verbal skills coupled with strong numerical and reporting capabilities Proficiency in multi-tasking and managing a varied workload while maintaining a calm approach under pressure. Fundraising from trusts and foundations, public and private sectors Operational expertise in the sport, not for profit and commercial sectors Providing visible inspiring presence and a respected voice across the region Managing the building and resources effectively and efficiently Be diligent, resilient and adaptable with a willingness to go the extra mile Maintain all legal obligations on behalf of the Board Commitment to equality and diversity and an understanding of disability Undertake any duties as required in accordance with the level of responsibility of the post. Closing date for applications: Monday 2 nd March by 12.00 noon Interviews will take place in the week commencing 9 th March
Feb 25, 2026
Full time
Disability Sport Yorkshire is the Yorkshire-wide co-ordinating body for physical activity and sport for disabled people. Our Charity is embedded in the disability sport sector and in both discrete and mainstream local clubs and communities around Yorkshire. We pride ourselves on connecting people with opportunities and events as well as providing advice and support for individuals and organisations across the region. We advocate on their behalf locally, regionally and nationally. We are seeking a new CEO to lead us through the next challenging and exciting phase of development. We have a skilled board of trustees and a committed staff team with a blend of experiences and perspectives. We have a set of funded projects for the next two to five years and are developing funding streams and sponsorship to enable us to broaden our offer. We are seeking a CEO who has the skills to continue to grow our profile and positive reputation. This means continuing our excellent work with partners around the region and enhancing our growing presence in the sports and health sectors. Our next CEO will be an excellent communicator with a desire to build partnerships with public, not for profit and private providers. We have a diverse funding stream so it will be essential that our CEO has considerable experience of generating income and delivering excellent performance across our projects, programmes and events. You should have a demonstrable track record in the following areas: Cultivating and maintaining a people-centred culture Providing effective leadership to the DSY team, managing, coaching and supporting staff Implementing and driving the charity's strategy Proven experience in managing projects, programmes and events Exceptional planning and organisational skills and be adept at tracking and documenting the use of resources and finance for projects, programmes and events Ensuring that targets/output measures in relation to grants and contracts are monitored, met, and recorded for funders Ensuring rigorous impact assessment across all areas of delivery Outstanding written and verbal skills coupled with strong numerical and reporting capabilities Proficiency in multi-tasking and managing a varied workload while maintaining a calm approach under pressure. Fundraising from trusts and foundations, public and private sectors Operational expertise in the sport, not for profit and commercial sectors Providing visible inspiring presence and a respected voice across the region Managing the building and resources effectively and efficiently Be diligent, resilient and adaptable with a willingness to go the extra mile Maintain all legal obligations on behalf of the Board Commitment to equality and diversity and an understanding of disability Undertake any duties as required in accordance with the level of responsibility of the post. Closing date for applications: Monday 2 nd March by 12.00 noon Interviews will take place in the week commencing 9 th March
Job Title: Learner Support Manager & Exams Officer DBS Requirement: Enhanced DBS (mandatory) Contract: Full Time (Permanent) Salary: £26,000 - £32,000 Location: Liverpool with travel to other locations About the Role We are seeking an experienced and highly organised Learner Support Manager & Exams Officer to lead our learner support provision and coordinate examinations for Access Sport. This role is responsible for ensuring high-quality, inclusive and compliant learner support, alongside the effective planning and delivery of examinations in partnership with the Examinations Manager and the administration team. The successful candidate will combine strategic oversight with strong operational delivery, ensuring learners receive impactful support while maintaining full compliance with safeguarding, SEND and awarding body regulations. Key Responsibilities Leadership of Learner Support Learner Support Reviews & EHCP Management Safeguarding & Pastoral Oversight Exams Officer - Access Sport Senior Contribution & Operational Oversight Person Specification Essential Proven experience leading or managing learner support / SEND provision. Strong knowledge of EHCP processes and Annual Reviews. Experience coordinating Exam Access Arrangements. Understanding of awarding body exam compliance requirements. Safeguarding experience and confidence acting in a DSL capacity. Excellent organisational, communication and leadership skills. Experience working within post-16 education. Desirable Previous experience as an Exams Officer. Experience managing ALS/HNF funding processes. Relevant SEND or leadership qualification. Who is Access Industry? Access Industry, formerly known as National College Creative Industries, is a leading provider of creative and digital apprenticeships. Since our rebranding in 2023, we have continued to empower the next generation of talent by delivering high-qualityapprenticeship programmesinDigital, Events, Film, Software Development, Sport,andBusiness, in collaboration with some of the most influential industry employers nationwide. Our extensive network includespartnershipswith PRG, White Light, Disney, and hundreds of other esteemed organisations. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport. We're an Ofsted 'Good' provider. What we offer? Generous Holiday Allocation Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers! Paid Leave:Enhanced Maternity, Paternity and Sick pay. A full job description and person specification is available for download alongside our full benefits booklet. Access Industry is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance and satisfactory references. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that's what helps us help our learners. We therefore welcome applications from all backgrounds.
Feb 25, 2026
Full time
Job Title: Learner Support Manager & Exams Officer DBS Requirement: Enhanced DBS (mandatory) Contract: Full Time (Permanent) Salary: £26,000 - £32,000 Location: Liverpool with travel to other locations About the Role We are seeking an experienced and highly organised Learner Support Manager & Exams Officer to lead our learner support provision and coordinate examinations for Access Sport. This role is responsible for ensuring high-quality, inclusive and compliant learner support, alongside the effective planning and delivery of examinations in partnership with the Examinations Manager and the administration team. The successful candidate will combine strategic oversight with strong operational delivery, ensuring learners receive impactful support while maintaining full compliance with safeguarding, SEND and awarding body regulations. Key Responsibilities Leadership of Learner Support Learner Support Reviews & EHCP Management Safeguarding & Pastoral Oversight Exams Officer - Access Sport Senior Contribution & Operational Oversight Person Specification Essential Proven experience leading or managing learner support / SEND provision. Strong knowledge of EHCP processes and Annual Reviews. Experience coordinating Exam Access Arrangements. Understanding of awarding body exam compliance requirements. Safeguarding experience and confidence acting in a DSL capacity. Excellent organisational, communication and leadership skills. Experience working within post-16 education. Desirable Previous experience as an Exams Officer. Experience managing ALS/HNF funding processes. Relevant SEND or leadership qualification. Who is Access Industry? Access Industry, formerly known as National College Creative Industries, is a leading provider of creative and digital apprenticeships. Since our rebranding in 2023, we have continued to empower the next generation of talent by delivering high-qualityapprenticeship programmesinDigital, Events, Film, Software Development, Sport,andBusiness, in collaboration with some of the most influential industry employers nationwide. Our extensive network includespartnershipswith PRG, White Light, Disney, and hundreds of other esteemed organisations. We are part of Access Education Group which boasts 32 campuses nationwide with over 5,000 students & apprentices across ACC, dBs Institute (Higher Education) & Access Sport. We're an Ofsted 'Good' provider. What we offer? Generous Holiday Allocation Wellbeing Benefits: Health Cash Plan, Doctorline GP Service, Employee Assistance Programme, Access to Counselling and Cycle to Work Staff Discounts & Benefits: access to Accolade, our benefits platform which offers discounts at over 800 retailers! Paid Leave:Enhanced Maternity, Paternity and Sick pay. A full job description and person specification is available for download alongside our full benefits booklet. Access Industry is committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect all staff and volunteers to share this commitment. The post is subject to enhanced Disclosure & Barring Service (DBS) clearance and satisfactory references. We are committed to promoting a culture of diversity and inclusivity for all our employees and potential employees. Diversity and open expression are fundamental to creativity. We believe in the diversity of thought, as that's what helps us help our learners. We therefore welcome applications from all backgrounds.
Durham Veteran Recovery College Manager Location: County Durham (with some travel across the North East) Salary: £25,000 per annum Contract: Part time, 3 years fixed-term (with potential for extension subject to funding) Responsible to: Chief Executive Officer Organisation: Anxious Minds About Anxious Minds Anxious Minds is a registered charity delivering specialist, accredited mental health support to veterans, serving personnel, families, and carers across the North East of England. We deliver the Veteran Recovery College , an award-winning, evidence-based model that provides early intervention, trauma-informed mental health education and recovery support. This post forms a key part of our planned expansion into County Durham , responding to growing unmet need among the veteran community. The Role We are seeking an experienced, motivated, and values-driven Veteran Recovery College Manager to lead the establishment and delivery of the Durham Veteran Recovery College. This is a management role with responsibility for service development, staff leadership, partnership working, quality assurance, and impact measurement. The successful candidate will ensure the service meets nationally recognised standards , maintains accreditation requirements, and delivers measurable outcomes for veterans and their families. Key Responsibilities Lead the operational delivery and development of the Durham Veteran Recovery College Recruit, manage, and support staff, sessional workers, and volunteers Ensure services are trauma-informed, recovery-focused, and veteran-centred Maintain compliance with QNVMHS standards, safeguarding, governance, and data protection Develop strong referral pathways and partnerships with statutory, NHS, Armed Forces, and voluntary sector organisations Monitor performance, outcomes, and impact, producing reports for funders and senior leadership Manage budgets and ensure effective use of resources Represent Anxious Minds at regional and national forums as required Person Specification Essential: Significant experience managing mental health or recovery-based services Strong understanding of veteran mental health needs and Armed Forces culture Proven leadership and people management skills Experience of partnership working across health, statutory, and voluntary sectors Excellent organisational, reporting, and communication skills Commitment to equality, safeguarding, and ethical service delivery Desirable: Lived experience of military service or working extensively with the Armed Forces community Experience working within Recovery College or educational mental health models Knowledge of NHS veteran pathways and voluntary sector commissioning Relevant professional qualification in mental health, health, social care, or leadership What We Offer The opportunity to shape and lead a nationally recognised veteran mental health service A supportive, mission-driven organisation with strong governance and values Ongoing professional development and training Flexible working arrangements where possible The chance to make a tangible difference to the lives of veterans and their families How to Apply Please submit: A CV A supporting statement outlining how you meet the person specification Applications should be sent to . Closing date: 28 / 02 /2026 Interviews: 02 /03 /2026 Anxious Minds is committed to safeguarding and promoting the welfare of veterans and vulnerable adults. The successful applicant will be subject to enhanced DBS checks and satisfactory references.
Feb 25, 2026
Full time
Durham Veteran Recovery College Manager Location: County Durham (with some travel across the North East) Salary: £25,000 per annum Contract: Part time, 3 years fixed-term (with potential for extension subject to funding) Responsible to: Chief Executive Officer Organisation: Anxious Minds About Anxious Minds Anxious Minds is a registered charity delivering specialist, accredited mental health support to veterans, serving personnel, families, and carers across the North East of England. We deliver the Veteran Recovery College , an award-winning, evidence-based model that provides early intervention, trauma-informed mental health education and recovery support. This post forms a key part of our planned expansion into County Durham , responding to growing unmet need among the veteran community. The Role We are seeking an experienced, motivated, and values-driven Veteran Recovery College Manager to lead the establishment and delivery of the Durham Veteran Recovery College. This is a management role with responsibility for service development, staff leadership, partnership working, quality assurance, and impact measurement. The successful candidate will ensure the service meets nationally recognised standards , maintains accreditation requirements, and delivers measurable outcomes for veterans and their families. Key Responsibilities Lead the operational delivery and development of the Durham Veteran Recovery College Recruit, manage, and support staff, sessional workers, and volunteers Ensure services are trauma-informed, recovery-focused, and veteran-centred Maintain compliance with QNVMHS standards, safeguarding, governance, and data protection Develop strong referral pathways and partnerships with statutory, NHS, Armed Forces, and voluntary sector organisations Monitor performance, outcomes, and impact, producing reports for funders and senior leadership Manage budgets and ensure effective use of resources Represent Anxious Minds at regional and national forums as required Person Specification Essential: Significant experience managing mental health or recovery-based services Strong understanding of veteran mental health needs and Armed Forces culture Proven leadership and people management skills Experience of partnership working across health, statutory, and voluntary sectors Excellent organisational, reporting, and communication skills Commitment to equality, safeguarding, and ethical service delivery Desirable: Lived experience of military service or working extensively with the Armed Forces community Experience working within Recovery College or educational mental health models Knowledge of NHS veteran pathways and voluntary sector commissioning Relevant professional qualification in mental health, health, social care, or leadership What We Offer The opportunity to shape and lead a nationally recognised veteran mental health service A supportive, mission-driven organisation with strong governance and values Ongoing professional development and training Flexible working arrangements where possible The chance to make a tangible difference to the lives of veterans and their families How to Apply Please submit: A CV A supporting statement outlining how you meet the person specification Applications should be sent to . Closing date: 28 / 02 /2026 Interviews: 02 /03 /2026 Anxious Minds is committed to safeguarding and promoting the welfare of veterans and vulnerable adults. The successful applicant will be subject to enhanced DBS checks and satisfactory references.
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
Feb 25, 2026
Full time
Chief Executive Officer - Our clients are seeking a Chief Executive Officer based in Ipswich, Suffolk with travel across Suffolk, and occasional home working. Why this company? This organisation is not just a charity - they are also a social enterprise with a powerful mission. They are dedicated to supporting individuals facing homelessness, who run the risk of homelessness or suffer from social isolation. Their mission transcends traditional support; they offer a community where people can not only find shelter but also purpose and opportunity through meaningful work. This charity is headquartered in Ipswich with operations in Felixstowe and Woodbridge. Although an independently run organisation, it is also a federation member which in turn is part of a global movement. The package for this full time and permanent role comprises: Salary: Competitive salary of £55,000 - £60,000 per annum (depending on experience) Holiday: 25 days holiday, plus Bank Holidays Employer Pension contributions of 3% About the role: As Chief Executive Officer , you will take over from the highly successful founder, who has, over the last 10 years, built this charity from scratch to be a much respected organisation. You will have imagination and vision to develop the charity's strategy delivering support across the county. You will be responsible for managing the team that delivers services to those most in need as well as managing the social enterprises which in part fund the organisation and in part give those who need it, the means to get back on their feet. Although in a sound financial position, the successful candidate will consolidate existing income generation, identify new sources of funding and generate new revenue streams. Main duties and responsibilities: Lead the development and delivery of the charity's strategic and operational plans, aligning mission, companion support and social enterprise performance. Provide inclusive and empowering leadership to staff and volunteers, fostering a positive workplace culture and strong on-site presence. Oversee governance, safeguarding, financial sustainability, legal compliance and effective risk management. Drive diverse fundraising strategies, including grants, individual giving and enterprise income, to support long-term organisational sustainability. Act as the public face of the charity, building influential relationships with funders, media, local authorities and the wider sector. About you: As their new Chief Executive Officer , you will be a compassionate, hands-on leader with a strong understanding of the importance of culture within an organisation. With a proven track record in securing and growing grant funding, you bring a wealth of leadership experience, ideally from the charity or social enterprise sector. Your emotional intelligence and ability to build genuine relationships within the organisation and the community are key attributes that will inspire trust and collaboration. As Chief Executive Officer you will possess financial literacy relevant to managing charity budgets and are well-versed in issues concerning homelessness and social isolation. You lead with integrity and warmth, ready to face challenges with resilience and creativity. If you are results-driven individual that thrives in fast-paced environment and with the ability to consistently deliver high-impact marketing initiatives, we want to hear from you If you have the relevant skills and experience to become our new Chief Executive Officer, please send your CV and a covering letter. Initial screening interviews will be held before 10th July 2025. First interviews with a panel of Trustees be held in person in Ipswich on Monday 14th July. Final interviews will take place on the afternoon of Monday 21st July. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondence on receipt of your application.
This is a defining leadership opportunity. Our hospice plays a vital role in providing compassionate, highquality end of life care to patients and families across North Wales. We are awell performing organisation as evidenced in our most recent HIW Report,however the sector as a whole is facing unprecedented financial challenge. Weneed an exceptional Chief Executive Officer to lead the hospice through aperiod of transformation to achieve long-term sustainability. This rolerequires a rare combination of strategic clarity, financial rigour and humanleadership - someone who can lead transformation without losing sight of whatmatters most. Main duties of the job The Opportunity As CEO, you will be accountable to the Board of Trustees for theoverall performance, sustainability, and regulatory compliance of the hospice.You will ensure that the corporate strategy and financial plan are tightlyaligned to delivery, performance management, and regulatory expectations andthat opportunities for efficiencies are optimised. You willwork within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. About us We offerthe following benefits of working here at St Kentigern The ability to transfer an existingNHS pension over to the hospice A contributory pension scheme Clinical and clinical support staffare aligned with NHS pay rates there is a pay progression system in place and we alignwith the real living wage occupational health support Education and training programme forall staff Provide equality of opportunity forall out staff and volunteers We promote being a real living wageemployer Enhanced benefits- Maternity, paternityand adoption leave, occupational sickpay, free flu jabs, Bereavement leave andsupport, 5 weeks annual leave plus bank holidays, Discounted staff menu. Work as a team across alldepartments to ensure our values are met We believe our organisation iscompassionate, person centred, dignified, respectful and holistic Open spaces in the garden to sit andreflect Reviewed externally and classed asexcellent Free parking on site A pleasant modern atmosphere to workin Job responsibilities Accountable to: The Board ofTrustees Purpose of the Role As the principal ambassador for the Hospice the Chief ExecutiveOfficer will provide decisive, values-driven leadership to transform and ensuresustainably of the hospice at a time of significant financial challenge. Assuch a core function of the role is to lead and personally champion incomegeneration. The organisation requires strong financial, commercial, andstrategic leadership to ensure financial resilience, strengthen governance andaccountability, and enable high-quality hospice care to meet the needs of patients, families, andcommunities across North Wales. The post holder will ensure that the corporate strategy andfinancial plan are tightly aligned to delivery, performance management, andregulatory expectations and that opportunities for efficiencies are optimised. The CEO willlead within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. Key Responsibilities Strategic Leadership Lead the ongoing developmentand delivery of a clear, realistic, and financially sustainable corporatestrategy aligned to the hospices charitable purpose and values. Horizon scan to identifyemerging trends, risks, policy changes and opportunities that may impactservice delivery. Including artificial intelligence (AI) and digital technologies. Translate strategicobjectives into robust delivery plans with measurable outcomes, milestones, andaccountability.Ensure organisationalpriorities reflect the needs of patients, families, staff, volunteers, funders,and commissioners across North Wales. Financial Leadership & Business ManagementTake overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Take overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Develop and deliver acredible financial improvement plan,including cost control, income generation, and efficiency improvements. Strengthen financialplanning, budgeting and forecasting, management. Drive optimisation ofincome streams, including fundraising, retail, grants, partnerships, and statutoryfunding. Organisational Transformation Lead and manageorganisational restructuring to ensure the hospice has the right structures,skills, and capacity to deliver its strategy. Ensure roles,responsibilities, and decision-making authorities are clear and effective. Manage changesensitively and transparently, maintaining staff and volunteer engagement whiledelivering necessary improvement. Act as the RegisteredResponsible Individual under Health Inspectorate Wales regulations. Work closely with theBoard of Trustees to strengthen governance, assurance, and accountabilityarrangements. Ensure clear reportingframeworks, performance dashboards, and risk management systems are in placeand effective. Support the Board tofulfil its statutory and strategic responsibilities. Ensure compliance withall relevant legal, regulatory, and charity governance requirements includingthe charity objectives laid out in the Hospice Memorandum and Articles of Association. Act as the SeniorInformation Risk Owner (SIRO) Act as the Anti MoneyLaundering Officer and as such be registered with the Gambling Commission. Ensure effective riskmanagement, health and safety and audit systems are in place. Performance Management & Delivery Embed a strongperformance management culture across the organisation, with clear objectives,key performance indicators, and regular review. Ensure clinical,operational, and corporate performance is monitored, challenged, and improved. Hold the senior leadershipteam to account for delivery against agreed plans and outcomes. Leadership & Culture Provide visible,inclusive, and compassionate leadership that reflects the hospices values andmission. Maintain a high performingsenior leadership team with clear accountability and collective ownershipofresults. Foster a culture ofopenness, learning, and continuous improvement across staff and volunteers. ExternalRelations & Partnerships Act as the principalambassador for the hospice, building strong relationships with commissioners,health partners, local authorities, funders, and the wider community. Represent the hospiceacross regional and national networks, particularly within health and socialcare in Wales. Strengthen the hospicesreputation, influence, and impact across North Wales. Values & Approach Combine financial rigour and strategic discipline with empathy,integrity, and respect for the hospices mission, people, and communities,keeping patient care and dignity at the heart of every decision. Person Specification Experience Strong alignment with hospice values and commitment to inclusion and compassionate high-quality care Educated to degree level or equivalent Evidence of continuous professional development including a management qualification 3 yrs senior leadership experience A proven track record of strong financial management, or organisational transformation Strong commercial and business acumen, alongside a deep appreciation of charitable purpose and public benefit An understanding of the opportunities and risks presented by AI and digital technologies Strong understanding of governance, risk management, and accountability frameworks. Experience of working with boards and within robust governance and regulatory frameworks The ability to align strategy to delivery through disciplined performance management In depth knowledge of income generation including fundraising and charity retail, with a proven understanding of how to maximise and diversify revenue streams within a charitable environment Confidence working with healthcare regulators and partners, including inspection and assurance processes Outstanding leadership, influencing, communication and stakeholder engagement skills Ability to travel Experience within the hospice, healthcare, charity, or public/third sector environment. Senior leadership experience within both large and small organisations Knowledge of the Welsh Health and Social Care System Welsh language skills or a commitment to learning Welsh. Qualifications Educated to degree level or equivalent Evidence of continuous professional development including a management qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Feb 25, 2026
Full time
This is a defining leadership opportunity. Our hospice plays a vital role in providing compassionate, highquality end of life care to patients and families across North Wales. We are awell performing organisation as evidenced in our most recent HIW Report,however the sector as a whole is facing unprecedented financial challenge. Weneed an exceptional Chief Executive Officer to lead the hospice through aperiod of transformation to achieve long-term sustainability. This rolerequires a rare combination of strategic clarity, financial rigour and humanleadership - someone who can lead transformation without losing sight of whatmatters most. Main duties of the job The Opportunity As CEO, you will be accountable to the Board of Trustees for theoverall performance, sustainability, and regulatory compliance of the hospice.You will ensure that the corporate strategy and financial plan are tightlyaligned to delivery, performance management, and regulatory expectations andthat opportunities for efficiencies are optimised. You willwork within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. About us We offerthe following benefits of working here at St Kentigern The ability to transfer an existingNHS pension over to the hospice A contributory pension scheme Clinical and clinical support staffare aligned with NHS pay rates there is a pay progression system in place and we alignwith the real living wage occupational health support Education and training programme forall staff Provide equality of opportunity forall out staff and volunteers We promote being a real living wageemployer Enhanced benefits- Maternity, paternityand adoption leave, occupational sickpay, free flu jabs, Bereavement leave andsupport, 5 weeks annual leave plus bank holidays, Discounted staff menu. Work as a team across alldepartments to ensure our values are met We believe our organisation iscompassionate, person centred, dignified, respectful and holistic Open spaces in the garden to sit andreflect Reviewed externally and classed asexcellent Free parking on site A pleasant modern atmosphere to workin Job responsibilities Accountable to: The Board ofTrustees Purpose of the Role As the principal ambassador for the Hospice the Chief ExecutiveOfficer will provide decisive, values-driven leadership to transform and ensuresustainably of the hospice at a time of significant financial challenge. Assuch a core function of the role is to lead and personally champion incomegeneration. The organisation requires strong financial, commercial, andstrategic leadership to ensure financial resilience, strengthen governance andaccountability, and enable high-quality hospice care to meet the needs of patients, families, andcommunities across North Wales. The post holder will ensure that the corporate strategy andfinancial plan are tightly aligned to delivery, performance management, andregulatory expectations and that opportunities for efficiencies are optimised. The CEO willlead within the frameworks of the Charity Commission, Welsh Government, NHSWales, and Healthcare Inspectorate Wales (HIW), ensuring the hospiceconsistently delivers safe, effective, and compassionate care while maintainingpublic trust and confidence. Key Responsibilities Strategic Leadership Lead the ongoing developmentand delivery of a clear, realistic, and financially sustainable corporatestrategy aligned to the hospices charitable purpose and values. Horizon scan to identifyemerging trends, risks, policy changes and opportunities that may impactservice delivery. Including artificial intelligence (AI) and digital technologies. Translate strategicobjectives into robust delivery plans with measurable outcomes, milestones, andaccountability.Ensure organisationalpriorities reflect the needs of patients, families, staff, volunteers, funders,and commissioners across North Wales. Financial Leadership & Business ManagementTake overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Take overallresponsibility for the financial health of the hospice, leading long-term financial sustainability. Develop and deliver acredible financial improvement plan,including cost control, income generation, and efficiency improvements. Strengthen financialplanning, budgeting and forecasting, management. Drive optimisation ofincome streams, including fundraising, retail, grants, partnerships, and statutoryfunding. Organisational Transformation Lead and manageorganisational restructuring to ensure the hospice has the right structures,skills, and capacity to deliver its strategy. Ensure roles,responsibilities, and decision-making authorities are clear and effective. Manage changesensitively and transparently, maintaining staff and volunteer engagement whiledelivering necessary improvement. Act as the RegisteredResponsible Individual under Health Inspectorate Wales regulations. Work closely with theBoard of Trustees to strengthen governance, assurance, and accountabilityarrangements. Ensure clear reportingframeworks, performance dashboards, and risk management systems are in placeand effective. Support the Board tofulfil its statutory and strategic responsibilities. Ensure compliance withall relevant legal, regulatory, and charity governance requirements includingthe charity objectives laid out in the Hospice Memorandum and Articles of Association. Act as the SeniorInformation Risk Owner (SIRO) Act as the Anti MoneyLaundering Officer and as such be registered with the Gambling Commission. Ensure effective riskmanagement, health and safety and audit systems are in place. Performance Management & Delivery Embed a strongperformance management culture across the organisation, with clear objectives,key performance indicators, and regular review. Ensure clinical,operational, and corporate performance is monitored, challenged, and improved. Hold the senior leadershipteam to account for delivery against agreed plans and outcomes. Leadership & Culture Provide visible,inclusive, and compassionate leadership that reflects the hospices values andmission. Maintain a high performingsenior leadership team with clear accountability and collective ownershipofresults. Foster a culture ofopenness, learning, and continuous improvement across staff and volunteers. ExternalRelations & Partnerships Act as the principalambassador for the hospice, building strong relationships with commissioners,health partners, local authorities, funders, and the wider community. Represent the hospiceacross regional and national networks, particularly within health and socialcare in Wales. Strengthen the hospicesreputation, influence, and impact across North Wales. Values & Approach Combine financial rigour and strategic discipline with empathy,integrity, and respect for the hospices mission, people, and communities,keeping patient care and dignity at the heart of every decision. Person Specification Experience Strong alignment with hospice values and commitment to inclusion and compassionate high-quality care Educated to degree level or equivalent Evidence of continuous professional development including a management qualification 3 yrs senior leadership experience A proven track record of strong financial management, or organisational transformation Strong commercial and business acumen, alongside a deep appreciation of charitable purpose and public benefit An understanding of the opportunities and risks presented by AI and digital technologies Strong understanding of governance, risk management, and accountability frameworks. Experience of working with boards and within robust governance and regulatory frameworks The ability to align strategy to delivery through disciplined performance management In depth knowledge of income generation including fundraising and charity retail, with a proven understanding of how to maximise and diversify revenue streams within a charitable environment Confidence working with healthcare regulators and partners, including inspection and assurance processes Outstanding leadership, influencing, communication and stakeholder engagement skills Ability to travel Experience within the hospice, healthcare, charity, or public/third sector environment. Senior leadership experience within both large and small organisations Knowledge of the Welsh Health and Social Care System Welsh language skills or a commitment to learning Welsh. Qualifications Educated to degree level or equivalent Evidence of continuous professional development including a management qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Thanks to funding received from Building Communities Trust Invest Local Programme, Thanks to funding received from Building Communities Trust Invest Local Programme, The Coalfields Regeneration Trust are currently looking for a dynamic person to support community action within the community of Cefn Golau. This role will require you to support the delivery , including hands on delivery , of programmes of work identified in the Cefn Golau Driving Change Plan working with the Building Communities Trust Invest Local Officer, Cefn Golau Together, residents, volunteers, groups, stakeholders and partners. The role will be to manage and develop a community venue with the aim of sustaining community activities and services beyond the Invest Local funding. You will also work with partner organisations to address any gaps in provision identified with the local community. To secure this great opportunity you will have: excellent communication skills, the ability to work collaboratively across all sectors, a demonstrated ability to overcome challenges, excellent organisational skills a strong track record in community development as well as an understanding of delivering against a development plan.
Feb 25, 2026
Full time
Thanks to funding received from Building Communities Trust Invest Local Programme, Thanks to funding received from Building Communities Trust Invest Local Programme, The Coalfields Regeneration Trust are currently looking for a dynamic person to support community action within the community of Cefn Golau. This role will require you to support the delivery , including hands on delivery , of programmes of work identified in the Cefn Golau Driving Change Plan working with the Building Communities Trust Invest Local Officer, Cefn Golau Together, residents, volunteers, groups, stakeholders and partners. The role will be to manage and develop a community venue with the aim of sustaining community activities and services beyond the Invest Local funding. You will also work with partner organisations to address any gaps in provision identified with the local community. To secure this great opportunity you will have: excellent communication skills, the ability to work collaboratively across all sectors, a demonstrated ability to overcome challenges, excellent organisational skills a strong track record in community development as well as an understanding of delivering against a development plan.
Interim Head of Financial Planning for a large city council - 6 month assignment Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed with precision and transparency. Your ability to foster collaboration between directorates will be essential in driving forward continuous improvement initiatives that enhance service delivery for residents. By developing forward-thinking financial strategies and maintaining strong governance frameworks, you will help secure sustainable funding streams while ensuring compliance with statutory requirements. Your expertise in stakeholder engagement will enable you to build productive relationships both internally and externally, empowering communities through coordinated service delivery. Ultimately, your success in this role will be measured by your capacity to deliver value for money solutions that underpin organisational resilience during periods of change. Lead a dedicated team responsible for delivering comprehensive financial planning, reporting, control, support, insight, and advice for stakeholders across the council. Oversee the development and implementation of the Medium-Term Financial Plan as well as annual budget-setting processes and in-year budget monitoring activities. Provide expert support to the Section 151 Officer and Finance Leadership Team in achieving key financial objectives while maintaining commercial awareness on projects and partnerships. Shape strategic direction by contributing to the Corporate Plan and playing an integral role in delivering finance plans that align with organisational goals. Drive continuous service improvement by championing constructive scrutiny, promoting collaborative working practices across finance teams and external stakeholders. Develop key financial strategies such as the Medium-Term Financial Strategy to ensure long-term sustainability and value for money. Maintain rigorous budgetary control systems that guarantee effective use of resources while supporting outcome-based commissioning initiatives. Promote good governance by ensuring integrity in financial systems through robust controls, accurate record-keeping, and timely reporting mechanisms. Engage proactively with senior stakeholders, including partner organisations, government departments, suppliers, banks, brokers and represent the council in national or regional working groups. Lead complex negotiations on contracts and funding agreements under the direction of the Deputy Section 151 Officer while investigating innovative financing methodologies. What you'll need to succeed Extensive background in financial planning and MTFS, including identifying funding sources, forecasting income streams, and managing large city council budgets effectivelyExperience of leading a small financial planning team within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues.Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication.The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments.Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances.Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application.Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services.Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes.Commitment to upholding equity, diversity, and inclusion policies throughout all aspects of workforce planning and policy development activities.Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior postDemonstrated experience leading finance teams within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues.Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication.The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments.Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances.Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application.Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services.Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes.Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post What you'll get in return The rate on offer for this role is £700 p/day, there could be flexibility for an outstanding candidate. The role is central to the council's future financial stability and liaises with the most senior stakeholders. There is a high degree of remote working available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 25, 2026
Contractor
Interim Head of Financial Planning for a large city council - 6 month assignment Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed with precision and transparency. Your ability to foster collaboration between directorates will be essential in driving forward continuous improvement initiatives that enhance service delivery for residents. By developing forward-thinking financial strategies and maintaining strong governance frameworks, you will help secure sustainable funding streams while ensuring compliance with statutory requirements. Your expertise in stakeholder engagement will enable you to build productive relationships both internally and externally, empowering communities through coordinated service delivery. Ultimately, your success in this role will be measured by your capacity to deliver value for money solutions that underpin organisational resilience during periods of change. Lead a dedicated team responsible for delivering comprehensive financial planning, reporting, control, support, insight, and advice for stakeholders across the council. Oversee the development and implementation of the Medium-Term Financial Plan as well as annual budget-setting processes and in-year budget monitoring activities. Provide expert support to the Section 151 Officer and Finance Leadership Team in achieving key financial objectives while maintaining commercial awareness on projects and partnerships. Shape strategic direction by contributing to the Corporate Plan and playing an integral role in delivering finance plans that align with organisational goals. Drive continuous service improvement by championing constructive scrutiny, promoting collaborative working practices across finance teams and external stakeholders. Develop key financial strategies such as the Medium-Term Financial Strategy to ensure long-term sustainability and value for money. Maintain rigorous budgetary control systems that guarantee effective use of resources while supporting outcome-based commissioning initiatives. Promote good governance by ensuring integrity in financial systems through robust controls, accurate record-keeping, and timely reporting mechanisms. Engage proactively with senior stakeholders, including partner organisations, government departments, suppliers, banks, brokers and represent the council in national or regional working groups. Lead complex negotiations on contracts and funding agreements under the direction of the Deputy Section 151 Officer while investigating innovative financing methodologies. What you'll need to succeed Extensive background in financial planning and MTFS, including identifying funding sources, forecasting income streams, and managing large city council budgets effectivelyExperience of leading a small financial planning team within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues.Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication.The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments.Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances.Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application.Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services.Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes.Commitment to upholding equity, diversity, and inclusion policies throughout all aspects of workforce planning and policy development activities.Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior postDemonstrated experience leading finance teams within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues.Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication.The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments.Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances.Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application.Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services.Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes.Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post What you'll get in return The rate on offer for this role is £700 p/day, there could be flexibility for an outstanding candidate. The role is central to the council's future financial stability and liaises with the most senior stakeholders. There is a high degree of remote working available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you'll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving processes, identifying root causes, and supporting good customer outcomes. Responsibilities: Complaints Handling: Managing the end-to-end complaints process in line with FCA DISP requirements. Completing root cause analysis to identify trends, systemic issues, and improvement opportunities. Providing training and support to staff on effective complaints handling. Data Subject Access Requests (DSARs): Acting as the primary contact for DSARs and responding within statutory timeframes. Working with internal teams to collate, review, and redact information accurately and securely. Maintaining a full log of DSARs and monitoring related risks and controls. Reporting & Improvement: Preparing monthly and quarterly root cause analysis reports for senior management. Supporting the Deputy Chief Compliance Officer with compliance reports on conduct risk, complaint trends, and DSAR activity. Championing continual improvement using data-driven insights to reduce risk and support fair customer outcomes. Requirements: Degree in Law, Business, Compliance or equivalent experience. Professional qualifications (ICA, CII or similar) are desirable. Proven complaints handling or compliance experience within general insurance. Experience with commercial property, public sector or housing association property claim complaints is highly desirable. Strong knowledge of FCA regulations (DISP, conduct risk, Consumer Duty) and GDPR. Excellent organisation, prioritisation, written and verbal communication. Strong analytical skills and attention to detail. Attributes: Collaborative, proactive, adaptable, and confident working independently. High integrity and commitment to fair customer outcomes. KPIs : Timely, fair and accurate handling of complaints and DSARs. Compliance with FCA conduct risk standards and DISP rules. Quality and timeliness of monthly and quarterly reporting. Benefits: Competitive base salary plus performance-based bonus. Excellent pension. Private medical insurance with cashback scheme. Hybrid working opportunities after probation. 25 days' holiday plus your birthday off. Paid wellbeing days. Enhanced family-friendly policies. Career development support, including professional qualification funding and internal training programmes. Employee assistance programme. Group life insurance. Cycle to work scheme. Season ticket loan. Perks scheme for discounts on popular brands. If you have strong complaints handling experience within the commercial insurance space and a focus on delivering fair outcomes, we'd be keen to hear from you. Ready to take on an exciting and rewarding complaints role? Reach out now to our specialist team and quote job reference NJR16259 for a confidential conversation.
Feb 25, 2026
Full time
NJR Recruitment are proud to be partnering exclusively with Protector Insurance to recruit a Complaints Officer for their growing Manchester team. Reporting to the Deputy Chief Compliance Officer, you'll manage the full complaints process and Data Subject Access Requests (DSARs), ensuring fair, timely outcomes in line with FCA DISP and GDPR. The role is central to improving processes, identifying root causes, and supporting good customer outcomes. Responsibilities: Complaints Handling: Managing the end-to-end complaints process in line with FCA DISP requirements. Completing root cause analysis to identify trends, systemic issues, and improvement opportunities. Providing training and support to staff on effective complaints handling. Data Subject Access Requests (DSARs): Acting as the primary contact for DSARs and responding within statutory timeframes. Working with internal teams to collate, review, and redact information accurately and securely. Maintaining a full log of DSARs and monitoring related risks and controls. Reporting & Improvement: Preparing monthly and quarterly root cause analysis reports for senior management. Supporting the Deputy Chief Compliance Officer with compliance reports on conduct risk, complaint trends, and DSAR activity. Championing continual improvement using data-driven insights to reduce risk and support fair customer outcomes. Requirements: Degree in Law, Business, Compliance or equivalent experience. Professional qualifications (ICA, CII or similar) are desirable. Proven complaints handling or compliance experience within general insurance. Experience with commercial property, public sector or housing association property claim complaints is highly desirable. Strong knowledge of FCA regulations (DISP, conduct risk, Consumer Duty) and GDPR. Excellent organisation, prioritisation, written and verbal communication. Strong analytical skills and attention to detail. Attributes: Collaborative, proactive, adaptable, and confident working independently. High integrity and commitment to fair customer outcomes. KPIs : Timely, fair and accurate handling of complaints and DSARs. Compliance with FCA conduct risk standards and DISP rules. Quality and timeliness of monthly and quarterly reporting. Benefits: Competitive base salary plus performance-based bonus. Excellent pension. Private medical insurance with cashback scheme. Hybrid working opportunities after probation. 25 days' holiday plus your birthday off. Paid wellbeing days. Enhanced family-friendly policies. Career development support, including professional qualification funding and internal training programmes. Employee assistance programme. Group life insurance. Cycle to work scheme. Season ticket loan. Perks scheme for discounts on popular brands. If you have strong complaints handling experience within the commercial insurance space and a focus on delivering fair outcomes, we'd be keen to hear from you. Ready to take on an exciting and rewarding complaints role? Reach out now to our specialist team and quote job reference NJR16259 for a confidential conversation.
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard. The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters. This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. Job Purpose Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs. The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities. The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. Key Responsibilities 1. Community Engagement & Relationship Building Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations. Act as a liaison between the football club and the local community. Promote inclusion and diversity through outreach to underrepresented groups. 2. Programme Development & Delivery Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to: Education Health Inclusion Football Development 3. Staff and Volunteer Management Recruit, train and manage staff employees and volunteers who represent the Trust. Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff. 4. Monitoring, Evaluation and Reporting Track the impact of community programmes using required and appropriate metrics and key performance indicators. Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees. Ensure compliance and governance with safeguarding, health and safety and data protection policies. 5. Marketing & Promotion Raise awareness of the Trust s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets. Represent the Trust at community events, matchdays, and public forums. 6. Fundraising & Grant Management Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities. Build partnerships with sponsors, local businesses and charitable foundations. 7. Club Integration Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club. Manage the efficient coordination of player appearances and community involvement on behalf of the Club MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training: Essentials Strong experience in community development, sport development and youth engagement. Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives prioritising and managing multiple priorities Experience with grant funding processes Experience of developing organisational strategy within the sporting or charity sector Experience in partnership working with schools, councils, charities Leadership and staff supervision experience managing coaches, volunteers or delivery staff Monitoring & evaluation skills ability to track KPIs and write impact reports Budget management experience Confident IT skills, including use of Microsoft Office and database software Valid First Aid and Safeguarding qualifications (or willingness to obtain) Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets Understanding of health inequalities and barriers faced by children and families Understanding of equality, diversity and inclusion within community delivery A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings. Strong commitment to high-quality, values led delivery A full valid driving licence and access to car to travel between sites throughout Bedfordshire. Willingness to work flexibly, including evenings and weekends Enhanced DBS clearance Degree or equivalent qualification, or demonstrable relevant professional experience. Desirables Experience working in a football foundation or Trust Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice Valid First Aid and Safeguarding qualifications (or willingness to obtain) Event planning or matchday coordination experience Recognised sports coaching qualifications Youth Mental Health First Aid Leadership skills within a community or education setting Abilities/Skills/Knowledge: Committed, enthusiastic and passionate about Luton Town Football Club. Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team. Highly developed problem-solving skills, resilience, and the ability to perform well under pressure. Demonstrate good listening skills and have the ability to resolve issues where appropriate. Ability to multi-task whilst maintaining priority efficiencies. Focused on achieving Club, departmental and individual success. Willing to follow and promote the philosophy of the football club. Be an ambassador for the Club presenting the Club in a positive image at all times. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Feb 25, 2026
Full time
Luton Town FC Community Trust is seeking to recruit a Community Operations Manager to play a key role in the coordination, delivery and development of its community programmes. This is a senior operational role, working closely with the Head of Community Trust to ensure programmes are well managed, aligned to organisational priorities and delivered to a high standard. The role will combine operational leadership with a proportion of direct programme delivery, enabling the postholder to remain connected to communities, delivery teams and participant needs. The Community Operations Manager will also contribute to the development of new programmes and associated funding opportunities, support partnership working and act as a key decision maker for day-to-day operational matters. This is an exciting opportunity for an experienced community or sport for development professional who is motivated to make meaningful impact, strengthen organisational capacity and help reduce health inequalities across Luton and Bedfordshire. Job Purpose Reporting to the Head of Community Trust, the Community Operations Manager will provide operational leadership across the organisation, while maintaining a proportion of direct programme delivery to remain connected to communities, delivery teams and participant needs. The role will coordinate and strengthen programme delivery; line manage designated staff and support the development of new programmes and associated funding opportunities aligned to organisational priorities. The postholder will embed organisational strategy into effective day to day operations, acting as a key decision maker for operational matters and supporting senior leadership capacity. Key Responsibilities 1. Community Engagement & Relationship Building Build strong relationships with funders, local authorities, key stakeholders, local schools, charities, grassroots clubs and other community organisations. Act as a liaison between the football club and the local community. Promote inclusion and diversity through outreach to underrepresented groups. 2. Programme Development & Delivery Contribute to and support funding applications, programme design, delivery and evaluation across community programmes within each department including, but not limited to: Education Health Inclusion Football Development 3. Staff and Volunteer Management Recruit, train and manage staff employees and volunteers who represent the Trust. Provide leadership and mentoring for delivery coaches, project workers, media team and match day staff. 4. Monitoring, Evaluation and Reporting Track the impact of community programmes using required and appropriate metrics and key performance indicators. Prepare reports for stakeholders, funders (e.g. EFL in the Community, Premier League Foundation, local authorities), and Luton Town Community Trust Board of Trustees. Ensure compliance and governance with safeguarding, health and safety and data protection policies. 5. Marketing & Promotion Raise awareness of the Trust s work through managing the organisations media output across various platforms e.g. web site, newsletters, social media and local media outlets. Represent the Trust at community events, matchdays, and public forums. 6. Fundraising & Grant Management Collaborate with the Head of Trust and Programme Managers to identify and apply for grants and funding opportunities. Build partnerships with sponsors, local businesses and charitable foundations. 7. Club Integration Work cosely with all football club departments, including first team players and staff, media and marketing, facilities and catering, and Academy to ensure alignment between Community Trust and Club. Manage the efficient coordination of player appearances and community involvement on behalf of the Club MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION Education/Qualifications/Training: Essentials Strong experience in community development, sport development and youth engagement. Strong project and operational management skills, with the ability to plan, deliver and evaluate initiatives prioritising and managing multiple priorities Experience with grant funding processes Experience of developing organisational strategy within the sporting or charity sector Experience in partnership working with schools, councils, charities Leadership and staff supervision experience managing coaches, volunteers or delivery staff Monitoring & evaluation skills ability to track KPIs and write impact reports Budget management experience Confident IT skills, including use of Microsoft Office and database software Valid First Aid and Safeguarding qualifications (or willingness to obtain) Experience delivering health, inclusion, educational or behaviour-change programmesAbility to work to deadlines and meet project targets Understanding of health inequalities and barriers faced by children and families Understanding of equality, diversity and inclusion within community delivery A strong working knowledge of safeguarding legislation, statutory guidance and best practice within education and community settings. Strong commitment to high-quality, values led delivery A full valid driving licence and access to car to travel between sites throughout Bedfordshire. Willingness to work flexibly, including evenings and weekends Enhanced DBS clearance Degree or equivalent qualification, or demonstrable relevant professional experience. Desirables Experience working in a football foundation or Trust Knowledge of EFL Trust or Premier League Foundation community programmes including Capability Code of Practice Valid First Aid and Safeguarding qualifications (or willingness to obtain) Event planning or matchday coordination experience Recognised sports coaching qualifications Youth Mental Health First Aid Leadership skills within a community or education setting Abilities/Skills/Knowledge: Committed, enthusiastic and passionate about Luton Town Football Club. Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team. Highly developed problem-solving skills, resilience, and the ability to perform well under pressure. Demonstrate good listening skills and have the ability to resolve issues where appropriate. Ability to multi-task whilst maintaining priority efficiencies. Focused on achieving Club, departmental and individual success. Willing to follow and promote the philosophy of the football club. Be an ambassador for the Club presenting the Club in a positive image at all times. SAFEGUARDING STATEMENT The Club is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The Club has systems in place to ensure that the welfare of vulnerable groups is dealt with appropriately and sensitively. Everyone working at the Club has a duty of care to safeguard the welfare of children and young people by creating an environment that protects them from harm. Our standards of practice ensure all staff are fully aware and understand their responsibilities under safeguarding legislation and statutory guidance. The Club ensures that all staff that have a direct responsibility for children, young people or vulnerable adults, have been subject to the most stringent of recruitment practices which include Criminal Record Checks and reference checks. These staff are alert to signs of abuse or maltreatment and will refer concerns to the relevant Designated Safeguarding Officers using the agreed safeguarding procedures. EQUALITY STATEMENT The individual must at all times, carry out their duties with due regard to the Clubs policies and procedures and in particular the Club s Equality, Diversity and Inclusion Policy. The individual must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description and to promote positive working relationships between all internal and external stakeholders. The individual must contribute to encouraging equality and respecting diversity by embedding such values in the workplace and challenging inappropriate behaviour and processes.
Fundraising & Bid Writing Officer (FBO) Location: LDHAS, 2, Aalborg Place, Lancaster LA1 1BJ or such other place as LDHAS may require Salary: NJC Scale SO1 - £34,515 to £36,363 (Full time Equivalent), £18,408 to £19,396 (Pro Rata) Hours of work: 20 hours per week over 4 weekdays (9am to 2pm) Job summary The postholder will be responsible for identifying, writing, and submitting compelling, well-researched and tailored funding applications to relevant grant-giving bodies. The post holder will work closely with the LDHAS management team and the finance officer to gather information, write bids, and track progress of submissions, ensuring LDHAS meets income targets as agreed by the Trustees. The postholder will: Proactively research, navigate the system and identify suitable grant and funding opportunities from charitable trusts, foundations, and statutory bodies. Write and submit high-quality funding applications and proposals in line with LDHAS's strategic priorities working closely with the Operational manager, Business development manager and Finance officer in their collaboration with key partners. Work collaboratively with LDHAS managers and colleagues to gather accurate, up-to-date data and service information for applications. Tailor applications to funder requirements and priorities, ensuring persuasive storytelling and alignment with LDHAS 's mission. Research and identify opportunities to raise money via businesses including payroll giving and sponsoring fundraising events. Research and identify opportunities to encourage supporters to consider leaving a gift to LDHAS in their wills. Manage a pipeline of applications and submissions, ensuring deadlines are met and income targets are tracked. Person specification Professional education which supports effective communication in respect of bid writing. Gained through qualification and/or equivalent degree level experiential learning. The ability to draw on and apply personal lived experiences appropriately. Evidence of continuing professional development Professional knowledge of grant application processes and bid writing. Knowledge of funders and application requirements Experience of submitting successful bids and grant applications Experience of managing a pipeline of applications and submissions. Experience of using grant management systems, including templates, case studies, and project reporting tools. Ability to write clear, concise and compelling bids and grant applications. Ability to be flexible and creative Ability to consider and respond to feedback from bids and grant applications to improve future submissions Ability to communicate effectively and present sometimes complex information in an accessible way Excellent attention to detail Effective, empathetic communicator Excellent organisation and time management skills Resilience Be committed to the values of LDHAS About LDHAS Lancaster & District Homeless Action Service Limited (LDHAS) has been operating in Lancaster for over 30 years providing help to rough sleepers and vulnerably housed people. The centre is the heart of the organisation. We offer a basic needs service for people sleeping on the streets. We provide a service for those who are homeless or experiencing housing poverty in the Lancaster and District area. We provide the following essential needs for rough sleepers: Assistance with form filling Breakfast and lunch Phone access Access to identification documents Shower A care of address for correspondence Clothing Laundry facilities We are also a one-stop shop / homeless hub with visiting agencies providing services from our building to our clients, be it advice on benefits (universal credits, PIP etc), drug and alcohol services, help with housing needs, Hepatitis C testing, or medical assistance from a nurse in our medical room. To Apply If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.
Feb 25, 2026
Full time
Fundraising & Bid Writing Officer (FBO) Location: LDHAS, 2, Aalborg Place, Lancaster LA1 1BJ or such other place as LDHAS may require Salary: NJC Scale SO1 - £34,515 to £36,363 (Full time Equivalent), £18,408 to £19,396 (Pro Rata) Hours of work: 20 hours per week over 4 weekdays (9am to 2pm) Job summary The postholder will be responsible for identifying, writing, and submitting compelling, well-researched and tailored funding applications to relevant grant-giving bodies. The post holder will work closely with the LDHAS management team and the finance officer to gather information, write bids, and track progress of submissions, ensuring LDHAS meets income targets as agreed by the Trustees. The postholder will: Proactively research, navigate the system and identify suitable grant and funding opportunities from charitable trusts, foundations, and statutory bodies. Write and submit high-quality funding applications and proposals in line with LDHAS's strategic priorities working closely with the Operational manager, Business development manager and Finance officer in their collaboration with key partners. Work collaboratively with LDHAS managers and colleagues to gather accurate, up-to-date data and service information for applications. Tailor applications to funder requirements and priorities, ensuring persuasive storytelling and alignment with LDHAS 's mission. Research and identify opportunities to raise money via businesses including payroll giving and sponsoring fundraising events. Research and identify opportunities to encourage supporters to consider leaving a gift to LDHAS in their wills. Manage a pipeline of applications and submissions, ensuring deadlines are met and income targets are tracked. Person specification Professional education which supports effective communication in respect of bid writing. Gained through qualification and/or equivalent degree level experiential learning. The ability to draw on and apply personal lived experiences appropriately. Evidence of continuing professional development Professional knowledge of grant application processes and bid writing. Knowledge of funders and application requirements Experience of submitting successful bids and grant applications Experience of managing a pipeline of applications and submissions. Experience of using grant management systems, including templates, case studies, and project reporting tools. Ability to write clear, concise and compelling bids and grant applications. Ability to be flexible and creative Ability to consider and respond to feedback from bids and grant applications to improve future submissions Ability to communicate effectively and present sometimes complex information in an accessible way Excellent attention to detail Effective, empathetic communicator Excellent organisation and time management skills Resilience Be committed to the values of LDHAS About LDHAS Lancaster & District Homeless Action Service Limited (LDHAS) has been operating in Lancaster for over 30 years providing help to rough sleepers and vulnerably housed people. The centre is the heart of the organisation. We offer a basic needs service for people sleeping on the streets. We provide a service for those who are homeless or experiencing housing poverty in the Lancaster and District area. We provide the following essential needs for rough sleepers: Assistance with form filling Breakfast and lunch Phone access Access to identification documents Shower A care of address for correspondence Clothing Laundry facilities We are also a one-stop shop / homeless hub with visiting agencies providing services from our building to our clients, be it advice on benefits (universal credits, PIP etc), drug and alcohol services, help with housing needs, Hepatitis C testing, or medical assistance from a nurse in our medical room. To Apply If you feel you are a suitable candidate and would like to work for Lancaster & District Homeless Action Service, please do not hesitate to apply.
Job title: Quality Assurance Lead Officer Department: Registry Contract Type: Fixed-Term Contract (Maternity Cover) Grade: 7 Salary: (£43,297.57 - £50,562.57 per annum inclusive of London Allowance. Salary offers will be made at a point on the salary scale, based on the skills and experience of the appointed candidate). Location: Bloomsbury, London Hours: 35 hours per week (full time - 1.0 FTE) SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leadingrole in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges. About the Role The Quality Assurance team at SOAS is a central function of the university in ensuring academic quality, rigour and ongoing monitoring of the programmes we teach. This busy team is responsible for the implementation of programme and module-level changes as well as guiding departments and academic members of staff through the processes of annual and periodic review of the portfolio of programmes SOAS offers. The successful execution of QA functions is integral to the wider success of the School as a leading teaching and research-active HEI. The role holder will take responsibility for a number of quality assurance processes and procedures and provide support for others within the Quality Assurance team. The role holder will have a sound understanding of QA processes including approval, review, monitoring and enhancement of curriculum, the regulatory framework and associated processes and will continue to develop their understanding to ensure the provision of a quality service. They will have a comprehensive understanding of quality assurance policies and procedures and broader issues in the higher education sector. You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities. About the Department The Registry is responsible for the central elements of student administration for SOAS with specialist teams including Assessment and Progression, Curriculum and Quality Assurance, Fees and Funding, Student Records, Doctoral School and Visa Compliance. Registry sits within the Student and Academic Services Directorate alongside Academic Services and Student Experience, Engagement and Retention. What We Offer Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation. Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively. Generous occupational pension scheme: To provide financial security for your future. Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career. Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility. Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events. Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed. Discounted Gym Membership: Maintain your fitness with our discounted gym membership. How to Apply Please complete the online application form and upload your CV and a supporting statement. Closing date: 22 February 2026 Interviews to be held: Week commencing 9th March 2026 Use of AI While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process. Further information Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form SOAS. For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice
Feb 25, 2026
Full time
Job title: Quality Assurance Lead Officer Department: Registry Contract Type: Fixed-Term Contract (Maternity Cover) Grade: 7 Salary: (£43,297.57 - £50,562.57 per annum inclusive of London Allowance. Salary offers will be made at a point on the salary scale, based on the skills and experience of the appointed candidate). Location: Bloomsbury, London Hours: 35 hours per week (full time - 1.0 FTE) SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leadingrole in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges. About the Role The Quality Assurance team at SOAS is a central function of the university in ensuring academic quality, rigour and ongoing monitoring of the programmes we teach. This busy team is responsible for the implementation of programme and module-level changes as well as guiding departments and academic members of staff through the processes of annual and periodic review of the portfolio of programmes SOAS offers. The successful execution of QA functions is integral to the wider success of the School as a leading teaching and research-active HEI. The role holder will take responsibility for a number of quality assurance processes and procedures and provide support for others within the Quality Assurance team. The role holder will have a sound understanding of QA processes including approval, review, monitoring and enhancement of curriculum, the regulatory framework and associated processes and will continue to develop their understanding to ensure the provision of a quality service. They will have a comprehensive understanding of quality assurance policies and procedures and broader issues in the higher education sector. You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities. About the Department The Registry is responsible for the central elements of student administration for SOAS with specialist teams including Assessment and Progression, Curriculum and Quality Assurance, Fees and Funding, Student Records, Doctoral School and Visa Compliance. Registry sits within the Student and Academic Services Directorate alongside Academic Services and Student Experience, Engagement and Retention. What We Offer Generous Holiday Entitlement: Benefit from 44 days of holiday (30 days annual leave, plus bank holidays and 5 closure days over Christmas and Easter) to ensure ample time for rest and relaxation. Flexible Working Arrangements: We recognise the importance of flexibility and offer options to help you manage your professional and personal commitments effectively. Generous occupational pension scheme: To provide financial security for your future. Learning and Development: We are dedicated to your professional growth and development and offer diverse learning and development opportunities to enhance your skills and advance your career. Health and Well-being Initiatives: Take advantage of our cycle to work scheme, eye tests, and season ticket loan to support your health and mobility. Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events. Employee Assistance Programme: Access our confidential EAP for advice and support whenever needed. Discounted Gym Membership: Maintain your fitness with our discounted gym membership. How to Apply Please complete the online application form and upload your CV and a supporting statement. Closing date: 22 February 2026 Interviews to be held: Week commencing 9th March 2026 Use of AI While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process. Further information Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006. We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK If you have any questions or require any assistance with regard to the application process, please contact us via the HR Contact Form SOAS. For information on how and why SOAS processes personal data about its job applicants, please read our Job Applicant Notice
