Reporting to: CEO
Salary: Circa £35,000
Role Overview
This exciting opportunity places you at the centre of the charity s day to day operations, helping to bring clarity, structure, and consistency . You ll help create a smooth, professional environment where teams can do their best work. The role s core purpose is to enable confident, efficient organisational operations by providing high quality executive support to the CEO and Senior Leadership Team, overseeing daily team and office functions, and ensuring strong information flow across the charity. This position reports directly to the CEO
Responsibilities include:
Executive & Leadership Support
• Provide proactive support to enable clear decision-making.
• Manage complex diaries and schedules with awareness of priorities
• Coordinate meetings, prepare materials, capture minutes, track actions and anticipate requirements
• Act as a trusted coordinator for the Senior Leadership Team and Board.
People, Office & Organisational Operations
• Lead people processes to support a positive, consistent culture.
• Oversee onboarding to ensure new starters feel welcomed and prepared.
• Maintain a professional, welcoming office environment.
• Define and continuously improve core operational processes.
Information Flow & Systems Ownership
• Manage the organisation s Customer Relationship Management system (Donorfy), ensuring accurate and consistent use.
• Track actions and key information to support timely collaboration.
• Produce reports and summaries to support planning and decisions.
• Take a lead role in sharing general organisational information on a regular basis toto maintain alignment.
Qualifications required
Additional information