Job Description
As a System Engineer within our clients Corporate Banking Division, your primary mission is to provide expert technical support for the Bank's application systems infrastructure. You will play a critical role in ensuring system stability, optimizing network performance, and maintaining a robust security posture against evolving cyber threats.
Technical Support & System HealthApplication Support: Provide end-to-end technical support for the Bank's business and office applications, ensuring rapid issue identification and resolution.
Performance Monitoring: Maximize network performance through proactive monitoring and rigorous troubleshooting.
Infrastructure Maintenance: Oversee hardware and OS software upgrades, including service pack management, virus prevention, and ensuring strict baseline compliance.
Data Integrity: Manage and execute critical backup and restore procedures to ensure business continuity.
IT Security & Risk Management
Cyber Security Enforcement: Partner closely with the HO Security Team to implement and maintain core security protocols.
Vulnerability Management: Analyze and remediate vulnerabilities identified during security scans and penetration tests.
Endpoint Protection: Deploy and manage industry-leading IT/Cyber security products to establish and enforce a secure network environment.
3. Technical Knowledge & Requirements
Core Infrastructure: Proven experience with Domain Controllers, Active Directory, and Group Policy.
Endpoint Management: Strong background in managing and supporting Windows Servers, Desktops, and standard Office/Outlook environments.
Networking: Practical knowledge of TCP/IP and LAN configurations.
Security Tools: Hands-on experience with endpoint security solutions and the installation of cyber security products.
4. Qualifications & Experience
Education: IT Diploma or Degree in Computer Science/Information Technology.
Experience: A minimum of 2+ years in the computer industry with a focused background in systems administration and security.
Language: Full professional proficiency in English.
5. Behavioral Competencies
Communication Excellence: Ability to translate technical issues for non-technical stakeholders.
Service Excellence: A commitment to providing high-quality support and maintaining system uptime.
Digital & Risk Orientation: A forward-thinking approach to technology combined with a vigilant mindset regarding security and compliance.
