Strategic SaaS Customer Success Manager

  • Grey Matter Recruitment
  • Feb 26, 2026
Full time Call Centre / CustomerService

Job Description

A leading AI SaaS provider in Greater London is looking for a candidate to manage client relationships and drive value from initial engagement. Responsibilities include building strategic partnerships, connecting stakeholders effectively, and providing updates and support. Candidates should have a strong background in SaaS and Data platforms, excellent presentation and communication skills, and the capability to convey technical concepts. This role offers a chance to work with innovative marketing solutions in a growing industry.