Estates Officer

Manchester, Greater Manchester

£28,314.87 per annum

Permanent, Full Time - 39 hours per week (agile working arrangements in place)

Closing date: 9th March 2026

Interview date: w/c 9th March

Interview location: Oaklands House, Sale, M33 6FS

Our organisation is all about people - the people who live in our homes, the communities we serve, and those we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

This role will help us to do this by working with all relevant teams to deliver a customer focused Estate Management service and attain excellent performance standards and outcomes for our Customers and Communities.

You will demonstrate an ability to work in a pro and re-active manner with minimal supervision to identify and tackle estate management tasks in both the immediate and longer term.

In this role, you will be responsible for:

• Lead role in ensuring that neighbourhoods / estates are always maintained to an exceptionally high environmental standard - responsible for mowing/ hedge and bush maintenance, gardening services etc.
• Lead role in the delivery of environmental projects, cyclical programmes, and initiatives
• Providing excellent customer service to both internal and external customers.
• Inspecting neighbourhoods, dealing with all relevant issues identified including but not exclusively fly tipping, litter, graffiti, repairs, dog fouling and vandalism.
• Operate machinery and equipment in a safe and correct manner in line with the manufacturer's instructions and our health and safety policies.
• Support Estate manager in the undertaking of any administrative requirements.

We need people who ideally have:

• Can promote and maintain a positive "can do" attitude in all aspects of the post
• Apply customer service skills effectively in all areas of work
• You will have excellent communication skills
• You will be methodical, well organised and positive approach to workload and ability to work to strict deadlines; with minimal supervision and take initiative
• Have experience of working with external agencies inc. local authorities
• Have experience of landscape maintenance, clearance of fly-tipping and cleaning of hard surfaces
• Hold a Full valid UK driving license

Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we'd love to hear from you.