Quest Search and Selection are looking for an experienced Operations and Customer Fulfilment Manager to take responsibility of the Operations team and ensure smooth end-to-end processes across order fulfilment, warehousing, compliance and customer support. Ideal for someone passionate about supply chain optimisation as well. This is an SME business, who are a global brand in the beauty and skincare industry, known for its luxurious and scientifically advanced products. With a strong commitment to quality, sustainability and innovation the business operates across multiple markets and has a global reach. They sell via their DTC website and via wholesale with all the major premium and luxury department stores and other retailers. Key Responsibilities of this Operations and Customer Fulfilment Manager - Oversee team performance, drive process improvements, manage relationships within the warehouses and wholesale customers. act as the key point of escalation for urgent issues with B2B & B2C customers You'll collaborate closely with Web, Credit Control, and IT teams on projects such as EDI integration & seasonal launches. Managing the Operations team, assessing workloads and allocating customers Managing and developing a team, having weekly catch ups, development plans, and supporting with regular training Owning the end-to-end operational process and answering follow-up queries Supervising Operations activities including fulfilment of orders, export paperwork, and application of compliance documentation Support the Ecommerce team with stock and order queries, finding ways to improve current Key Responsibilities of this Operations and Customer Fulfilment Manager - Ideally 4-5 years + experience in operations or DC or warehouse management That you come from a Fashion or Health or Beauty background - beauty is a preference. Excellent communication skills and the ability to collaborate with cross-functional teams. Strong analytical abilities and the ability to forecast and optimize supply chain performance. Experience working with global suppliers and managing international warehousing & distribution. Previous experience at this level and of managing a team Use of SAP Business Central systems Knowledge of customs procedures and regulations in key markets (UK, EU, USA, Canada) would be advantageous Benefits of this Operations and Customer Fulfilment Manager - Work in their new head Office in West London they are four days a week in the office 25 days annual leave plus bank holidays. Birthday Day Off BUPA Membership Employee Assistance Programme Employee discount committed to supporting our team with their professional and personal development in order to reach career goals. season ticket loan scheme If the Operations and Customer Fulfilment Manager role sounds like you and keen to be considered, please apply today to JO-92 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Apr 04, 2026
Full time
Quest Search and Selection are looking for an experienced Operations and Customer Fulfilment Manager to take responsibility of the Operations team and ensure smooth end-to-end processes across order fulfilment, warehousing, compliance and customer support. Ideal for someone passionate about supply chain optimisation as well. This is an SME business, who are a global brand in the beauty and skincare industry, known for its luxurious and scientifically advanced products. With a strong commitment to quality, sustainability and innovation the business operates across multiple markets and has a global reach. They sell via their DTC website and via wholesale with all the major premium and luxury department stores and other retailers. Key Responsibilities of this Operations and Customer Fulfilment Manager - Oversee team performance, drive process improvements, manage relationships within the warehouses and wholesale customers. act as the key point of escalation for urgent issues with B2B & B2C customers You'll collaborate closely with Web, Credit Control, and IT teams on projects such as EDI integration & seasonal launches. Managing the Operations team, assessing workloads and allocating customers Managing and developing a team, having weekly catch ups, development plans, and supporting with regular training Owning the end-to-end operational process and answering follow-up queries Supervising Operations activities including fulfilment of orders, export paperwork, and application of compliance documentation Support the Ecommerce team with stock and order queries, finding ways to improve current Key Responsibilities of this Operations and Customer Fulfilment Manager - Ideally 4-5 years + experience in operations or DC or warehouse management That you come from a Fashion or Health or Beauty background - beauty is a preference. Excellent communication skills and the ability to collaborate with cross-functional teams. Strong analytical abilities and the ability to forecast and optimize supply chain performance. Experience working with global suppliers and managing international warehousing & distribution. Previous experience at this level and of managing a team Use of SAP Business Central systems Knowledge of customs procedures and regulations in key markets (UK, EU, USA, Canada) would be advantageous Benefits of this Operations and Customer Fulfilment Manager - Work in their new head Office in West London they are four days a week in the office 25 days annual leave plus bank holidays. Birthday Day Off BUPA Membership Employee Assistance Programme Employee discount committed to supporting our team with their professional and personal development in order to reach career goals. season ticket loan scheme If the Operations and Customer Fulfilment Manager role sounds like you and keen to be considered, please apply today to JO-92 We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.
Temporary School Business ManagerNottingham4-8 weeks (potential to extend)StartASAPWeekly Pay - £16.50-£20 per hour We are currently recruiting for a Temporary School Business Manager to provide essential support during a transition period at a school in Nottingham. This is a fantastic opportunity for an experienced school professional to step into a key role and make an immediate impact. Please note: Previous experience working within a school environment is essential for this position and you must be on the updated DBS service. The Role Reporting directly to the Head Teacher and Senior Leadership Team, you will be responsible for overseeing the day to day running of the school's support functions, ensuring smooth and efficient operations across administration and office management. This is a hands on role with a strong focus on organisation, team management, and maintaining high standards across support services. Key Responsibilities Oversee and manage administrative, financial, and support functions to meet the school's operational needs Lead and coordinate support staff, ensuring performance, standards, and deadlines are met Maintain quality assurance across all support services Manage existing systems and processes to ensure efficiency and accuracy of information Oversee personnel administration and support HR-related processes Act as a central point of coordination, delegating tasks and ensuring smooth day-to-day operations What We're Looking For Proven experience in a School Business Manager or similar role within an educational setting Strong leadership and team management skills Excellent organisational and problem-solving abilities Experience managing administrative and operational functions within a school Ability to "hit the ground running" in a fast-paced environment This is an interim position focused primarily on operational management rather than strategic development. You will be supported by the existing HR and finance teams for specialist areas such as recruitment and procurement. If you're an experienced School Business Manager available immediately or at short notice and looking for your next interim opportunity, we'd love to hear from you.
Apr 04, 2026
Seasonal
Temporary School Business ManagerNottingham4-8 weeks (potential to extend)StartASAPWeekly Pay - £16.50-£20 per hour We are currently recruiting for a Temporary School Business Manager to provide essential support during a transition period at a school in Nottingham. This is a fantastic opportunity for an experienced school professional to step into a key role and make an immediate impact. Please note: Previous experience working within a school environment is essential for this position and you must be on the updated DBS service. The Role Reporting directly to the Head Teacher and Senior Leadership Team, you will be responsible for overseeing the day to day running of the school's support functions, ensuring smooth and efficient operations across administration and office management. This is a hands on role with a strong focus on organisation, team management, and maintaining high standards across support services. Key Responsibilities Oversee and manage administrative, financial, and support functions to meet the school's operational needs Lead and coordinate support staff, ensuring performance, standards, and deadlines are met Maintain quality assurance across all support services Manage existing systems and processes to ensure efficiency and accuracy of information Oversee personnel administration and support HR-related processes Act as a central point of coordination, delegating tasks and ensuring smooth day-to-day operations What We're Looking For Proven experience in a School Business Manager or similar role within an educational setting Strong leadership and team management skills Excellent organisational and problem-solving abilities Experience managing administrative and operational functions within a school Ability to "hit the ground running" in a fast-paced environment This is an interim position focused primarily on operational management rather than strategic development. You will be supported by the existing HR and finance teams for specialist areas such as recruitment and procurement. If you're an experienced School Business Manager available immediately or at short notice and looking for your next interim opportunity, we'd love to hear from you.
Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6-month initial contract Our client is looking for a proactive, relationship-driven Account Manager (Customer Service) to join their fast-paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end-to-end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high-quality service and support. Manage and process customer orders, quotations, returns, and queries using SAP (training provided if needed). Build strong customer relationships through proactive communication and follow-ups. Collaborate with logistics, procurement, engineering, and sales teams to ensure accurate and timely order fulfilment. Maintain up-to-date customer information, pricing, and documentation within internal systems. Investigate and resolve customer issues promptly and professionally. Support continuous improvement activities, helping to streamline customer service and account management processes. Skills & Experience Required Experience in account management , customer service , or a commercial support role. Strong organisational skills and excellent attention to detail. Confident communicator, able to build rapport with customers, suppliers, and internal stakeholders. Proficient in Microsoft Office (Excel, Outlook, Word); SAP experience highly desirable . Able to handle multiple priorities in a fast-moving environment. Proactive, solution-focused, and positive team player. Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you experience issues uploading your CV, please email it to with the job title in the subject line. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 04, 2026
Contractor
Account Manager - Customer Service - Immediate Start Location: Burgess Hill Salary: £15 p/h Contract Type: 6-month initial contract Our client is looking for a proactive, relationship-driven Account Manager (Customer Service) to join their fast-paced and friendly team. This role is ideal for someone who excels in client communication, enjoys managing accounts end-to-end, and ideally has experience working with SAP or similar systems. As an Account Manager, you'll be responsible for nurturing customer relationships, managing orders and service requests, and ensuring every client receives a smooth and professional experience. You'll work closely with internal teams to resolve issues, coordinate deliveries, and maintain accurate account information, playing a key role in supporting operational excellence. Key Responsibilities Act as a primary point of contact for assigned customer accounts, delivering high-quality service and support. Manage and process customer orders, quotations, returns, and queries using SAP (training provided if needed). Build strong customer relationships through proactive communication and follow-ups. Collaborate with logistics, procurement, engineering, and sales teams to ensure accurate and timely order fulfilment. Maintain up-to-date customer information, pricing, and documentation within internal systems. Investigate and resolve customer issues promptly and professionally. Support continuous improvement activities, helping to streamline customer service and account management processes. Skills & Experience Required Experience in account management , customer service , or a commercial support role. Strong organisational skills and excellent attention to detail. Confident communicator, able to build rapport with customers, suppliers, and internal stakeholders. Proficient in Microsoft Office (Excel, Outlook, Word); SAP experience highly desirable . Able to handle multiple priorities in a fast-moving environment. Proactive, solution-focused, and positive team player. Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you experience issues uploading your CV, please email it to with the job title in the subject line. Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
Apr 03, 2026
Full time
As a Technology Project Manager you will spearhead strategic consultancy efforts, driving organisational change and delivering impactful solutions. This London-based role requires expertise in strategy development and a focus on fostering innovation within the consultancy, strategy, and change department. Client Details The hiring organisation is a well-established entity within the life sciences industry, known for its commitment to advancing healthcare solutions through innovative strategies. They focus on impactful outcomes and transformative projects that shape the future of the industry. Description Strategic platform domain leadership : drive development of Enterprise platform domain specific strategy, ensuring alignment with organisations digital, data and technology goals. This includes setting a vision for the platform that supports enterprise stakeholders needs and value priorities. Roadmap delivery : lead the development and execution of a multi-year roadmap and architecture to establish and evolve the Enterprise platform capabilities and services. Ensure the platform's capabilities evolve over time to meet changing priorities over time. Lead cross-functional teams: including technology, subject matter experts, lead business users, and executive leadership to align Enterprise platform initiatives with organisational goals. Team formation: build and lead a "right-sized" platform team. This includes sourcing or hiring permanent and interim team members with the necessary skills and leading them in a matrix environment to deliver platform objectives. Technology evaluation: Evaluate, recommend and continually improve solutions and services to meet the needs of core stakeholders Customer engagement and UX design: collaborate with a range of stakeholders to understand the needs, problems and opportunities by persona, using agile and UX methods to drive simplification and frictionless customer experience. Stakeholder management and business partnering : build strong, trusted relationships with key business stakeholders at senior and every level of the organisation. Value realisation: ensure that investments in the enterprise platform domain translate into measurable business value. Track platform business outcomes and communicate these benefits to stakeholders. Ensure that service levels are maintained or exceeded. Automation: seek opportunities to automate and integrate processes to simplify user experience, increase productivity and improve quality. AI technologies: ensure data is prepared to enable integration of AI, and drive organisations selection, implementation and adoption of emerging AI. Compliance oversight: ensure data platform solutions are reliable, secure, and compliant with regulations and policies. ensure the platform adheres to regulatory frameworks such as GDPR, HIPAA, GxP where required. Risk management: proactively mitigate operational risk, maintaining robust, resilient and secure technology services that are constantly evolving. Outside-in thinking: seek out technology trends that can be brought into the operations team to improve business processes. Study capabilities and use cases for GenAI to transform the digital workplace experience. Data Quality: ensure enterprise data is mastered within single systems of record and is accessible for functional reporting, other consuming applications. Close partnership with Enterprise Data Stewards and DPO, and Data Platform lead. Continuous Improvement: identify opportunities for continuous enhancement of Enterprise platform solutions' performance, security, resiliency and cost-efficiency and functionality. Profile Knowledge of SAP is essential Proven experience leading value-led, modular and integrated enterprise application (or ERP) implementations within similar types of organisation. Ability to work iteratively with stakeholders to assess needs, problems and opportunities, seeking to maximise value of technology, and bring a strong customer focus on usability, UX experience and outcomes Ability to prepare engaging presentation materials for senior stakeholders to build support for vision, business case and plans Ability to lead agile, cross functional matrix teams across Tech, PMO, business colleagues, third parties and others. Ability to effectively select third parties and manage third party relationships. Ability to drive implementation of structured, design principles-based approach in close partnership with architecture Learning agility and versatility, able to 'roll up sleeves' and operate independently within a small team High EQ, with ability to navigate complex and competing stakeholder needs, creating clarity within ambiguity Job Offer Opportunities to work on impactful projects within the life sciences industry. Permanent position based in London with opportunities for professional growth. Hybrid working enivronment - 3 days in office, 2 days at home
An excellent opportunity has arisen for a highly organised and proactive Admin Assistant / PA to support a Deputy Headteacher within a successful and high-performing secondary school in Kent. This role is vital to ensuring the smooth day-to-day running of key operational and behaviour management processes across the school. The successful candidate will play a central role in coordinating systems, supporting communication, and providing high-quality administrative support to the senior leadership team. Role Information: Job title: Admin Assistant/ PA to Deputy Headteacher Hourly rate: £18 per hour including holiday pay Location: Rochester, Kent Start date: ASAP Key Responsibilities: Senior Leadership Support Provide direct administrative and organisational support to the Deputy Headteacher, managing workload, meetings and daily operational tasks. Coordinate communication on behalf of the Deputy Headteacher, ensuring clarity, professionalism and timely updates across the school. Prepare documents, reports, correspondence and briefings as required. Operational & Behaviour Systems Coordination Ensure behaviour management processes, daily routines and operational systems are well organised and consistently communicated to staff. Support with monitoring behaviour data, tracking actions and ensuring follow-up tasks are completed in a timely manner. Assist in maintaining and distributing rotas, supervision schedules and duty arrangements. Liaise with staff to ensure expectations are met and hold colleagues accountable in a professional and supportive manner. Administrative Support Provide high-quality administrative support including filing, data entry, photocopying, drafting letters and maintaining organised digital and paper records. Assist with scheduling appointments, arranging meetings and supporting school events as required. Maintain confidentiality at all times and handle sensitive information with discretion. This role is being actively shortlisted, and early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.
Apr 03, 2026
Seasonal
An excellent opportunity has arisen for a highly organised and proactive Admin Assistant / PA to support a Deputy Headteacher within a successful and high-performing secondary school in Kent. This role is vital to ensuring the smooth day-to-day running of key operational and behaviour management processes across the school. The successful candidate will play a central role in coordinating systems, supporting communication, and providing high-quality administrative support to the senior leadership team. Role Information: Job title: Admin Assistant/ PA to Deputy Headteacher Hourly rate: £18 per hour including holiday pay Location: Rochester, Kent Start date: ASAP Key Responsibilities: Senior Leadership Support Provide direct administrative and organisational support to the Deputy Headteacher, managing workload, meetings and daily operational tasks. Coordinate communication on behalf of the Deputy Headteacher, ensuring clarity, professionalism and timely updates across the school. Prepare documents, reports, correspondence and briefings as required. Operational & Behaviour Systems Coordination Ensure behaviour management processes, daily routines and operational systems are well organised and consistently communicated to staff. Support with monitoring behaviour data, tracking actions and ensuring follow-up tasks are completed in a timely manner. Assist in maintaining and distributing rotas, supervision schedules and duty arrangements. Liaise with staff to ensure expectations are met and hold colleagues accountable in a professional and supportive manner. Administrative Support Provide high-quality administrative support including filing, data entry, photocopying, drafting letters and maintaining organised digital and paper records. Assist with scheduling appointments, arranging meetings and supporting school events as required. Maintain confidentiality at all times and handle sensitive information with discretion. This role is being actively shortlisted, and early applications are encouraged to avoid missing out. Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.
Surveyor - Energy & Stock Condition, Permanent, Salary up to £42,924, Cambridgeshire Surveyor - Energy & Stock Condition Location: CambridgeshireSalary: Up to £42,924Contract: PermanentAnnual Leave: 33 daysAdditional Requirements: Full driving licence, DBS check Your new company Are you an experienced Surveyor with a passion for improving housing quality, energy efficiency, and compliance standards? We're looking for a motivated professional to join our client's team and play a key role in maintaining and enhancing the condition of their housing stock across Cambridgeshire. This is a fantastic opportunity to make a meaningful impact on residents' homes while developing your expertise across a wide range of surveying disciplines. Your new role As our Surveyor - Energy & Stock Condition, you will be responsible for managing inspections, surveys, and quality standards across our housing portfolio, including void properties. You'll diagnose defects, order repairs, and ensure that all works meet required standards throughout the lifecycle of each project.You'll also support other surveying areas when needed and help us achieve key performance targets for monitoring and managing property-related works. Key Responsibilities Service Delivery Ensure efficient and effective delivery of services to the Council's homes and associated properties. Administer and monitor the repair ordering process to ensure accuracy, accessibility, and compliance. Work collaboratively with the principal contractor to deliver responsive repairs. Report urgent works promptly and integrate planned works where appropriate. Ensure full compliance with statutory requirements, standing orders, contract and financial regulations. Surveying & Inspections Carry out Stock Condition Surveys, including full surveys and cyclical inspections, to a consistently high standard. Conduct HHSRS surveys and EPC assessments, including for void properties. Perform visual asbestos inspections and update management information accordingly. Undertake periodic inspections and re-inspections for fire safety, asbestos, HHSRS, and other compliance areas. Pre-inspect planned works and survey completed void properties prior to re-let. Engage with tenants to discuss planned works and address any concerns. What you'll need to succeed Qualifications & Education Level 3 qualification in a trade occupation. HNC/HND in Building Studies or equivalent (or working towards). Ideally membership of a relevant professional body (CIOB, RICS, ASCP or equivalent) or working towards. DEA qualification to SAP 10 methodology (C&G6361 or equivalent), or willingness to train and register (ideally with Elmhurst). Knowledge of HHSRS. Experience & Knowledge Experience working within a housing maintenance service. Strong understanding of building maintenance, structures, and energy efficiency. Experience working with tenants, leaseholders, and the general public. Project management and contract supervision experience. Good knowledge of housing law, policies, and compliance requirements. Demonstrable experience working in domestic housing environments. Other Requirements Full driving licence, access to a car, and business insurance. Commitment to ongoing professional development and training. Role subject to DBS checks. What you'll get in return You'll receive a salary of up to £42,924, 33 days holiday, and an excellent local government pension with up to 17% employer contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 03, 2026
Full time
Surveyor - Energy & Stock Condition, Permanent, Salary up to £42,924, Cambridgeshire Surveyor - Energy & Stock Condition Location: CambridgeshireSalary: Up to £42,924Contract: PermanentAnnual Leave: 33 daysAdditional Requirements: Full driving licence, DBS check Your new company Are you an experienced Surveyor with a passion for improving housing quality, energy efficiency, and compliance standards? We're looking for a motivated professional to join our client's team and play a key role in maintaining and enhancing the condition of their housing stock across Cambridgeshire. This is a fantastic opportunity to make a meaningful impact on residents' homes while developing your expertise across a wide range of surveying disciplines. Your new role As our Surveyor - Energy & Stock Condition, you will be responsible for managing inspections, surveys, and quality standards across our housing portfolio, including void properties. You'll diagnose defects, order repairs, and ensure that all works meet required standards throughout the lifecycle of each project.You'll also support other surveying areas when needed and help us achieve key performance targets for monitoring and managing property-related works. Key Responsibilities Service Delivery Ensure efficient and effective delivery of services to the Council's homes and associated properties. Administer and monitor the repair ordering process to ensure accuracy, accessibility, and compliance. Work collaboratively with the principal contractor to deliver responsive repairs. Report urgent works promptly and integrate planned works where appropriate. Ensure full compliance with statutory requirements, standing orders, contract and financial regulations. Surveying & Inspections Carry out Stock Condition Surveys, including full surveys and cyclical inspections, to a consistently high standard. Conduct HHSRS surveys and EPC assessments, including for void properties. Perform visual asbestos inspections and update management information accordingly. Undertake periodic inspections and re-inspections for fire safety, asbestos, HHSRS, and other compliance areas. Pre-inspect planned works and survey completed void properties prior to re-let. Engage with tenants to discuss planned works and address any concerns. What you'll need to succeed Qualifications & Education Level 3 qualification in a trade occupation. HNC/HND in Building Studies or equivalent (or working towards). Ideally membership of a relevant professional body (CIOB, RICS, ASCP or equivalent) or working towards. DEA qualification to SAP 10 methodology (C&G6361 or equivalent), or willingness to train and register (ideally with Elmhurst). Knowledge of HHSRS. Experience & Knowledge Experience working within a housing maintenance service. Strong understanding of building maintenance, structures, and energy efficiency. Experience working with tenants, leaseholders, and the general public. Project management and contract supervision experience. Good knowledge of housing law, policies, and compliance requirements. Demonstrable experience working in domestic housing environments. Other Requirements Full driving licence, access to a car, and business insurance. Commitment to ongoing professional development and training. Role subject to DBS checks. What you'll get in return You'll receive a salary of up to £42,924, 33 days holiday, and an excellent local government pension with up to 17% employer contribution. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Customer Service Advisor - Initial Contact Worker Location: Havering Contract: Full-time temp Pay Rate: 16.84 PAYE hour Start Date: Urgent - Immediate Start Are you passionate about making a difference in the lives of vulnerable adults and their carers? We are seeking an enthusiastic and dedicated Initial Contact Worker / Customer Advisor to join our vibrant Havering Access Team (HAT)! About Us: The Havering Access Team is the gateway to Adult Social Care, delivering timely and effective support to our community. We thrive in a fast-paced, multidisciplinary environment, where every day is an opportunity to impact lives positively. What You'll Do: As the first point of contact for Adult Social Care inquiries, your role will be crucial in providing information, advice, and support. You'll work closely with a team of professionals to ensure that residents receive the care they need. Key Responsibilities Include: Manage inquiries via phone, email, and face-to-face interactions. Deliver clear, accurate, and empathetic guidance to residents and carers. Process referrals and gather relevant information for appropriate teams. Maintain accurate records on our Adult Social Care database. Conduct strengths-based conversations, focusing on individual needs. Collaborate in a high-pressure environment to ensure timely responses. What We're Looking For: Knowledge of relevant legislation (Care Act 2014, Equality legislation, etc.). Experience in busy customer-facing roles, ideally within Adult Social Care. Strong IT skills, with a willingness to learn case management systems (Liquid Logic training provided). Excellent communication skills, with the ability to handle sensitive conversations. A flexible and reliable team player ready to hit the ground running! Why Join Us? Be part of a dedicated team making a real impact. Opportunities for professional development and training. Supportive work environment with a focus on collaboration. Ready to Make a Difference? If you have a background in Adult Social Care or a similar customer-focused role, we want to hear from you! Interviews will be conducted ASAP. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 03, 2026
Seasonal
Job Title: Customer Service Advisor - Initial Contact Worker Location: Havering Contract: Full-time temp Pay Rate: 16.84 PAYE hour Start Date: Urgent - Immediate Start Are you passionate about making a difference in the lives of vulnerable adults and their carers? We are seeking an enthusiastic and dedicated Initial Contact Worker / Customer Advisor to join our vibrant Havering Access Team (HAT)! About Us: The Havering Access Team is the gateway to Adult Social Care, delivering timely and effective support to our community. We thrive in a fast-paced, multidisciplinary environment, where every day is an opportunity to impact lives positively. What You'll Do: As the first point of contact for Adult Social Care inquiries, your role will be crucial in providing information, advice, and support. You'll work closely with a team of professionals to ensure that residents receive the care they need. Key Responsibilities Include: Manage inquiries via phone, email, and face-to-face interactions. Deliver clear, accurate, and empathetic guidance to residents and carers. Process referrals and gather relevant information for appropriate teams. Maintain accurate records on our Adult Social Care database. Conduct strengths-based conversations, focusing on individual needs. Collaborate in a high-pressure environment to ensure timely responses. What We're Looking For: Knowledge of relevant legislation (Care Act 2014, Equality legislation, etc.). Experience in busy customer-facing roles, ideally within Adult Social Care. Strong IT skills, with a willingness to learn case management systems (Liquid Logic training provided). Excellent communication skills, with the ability to handle sensitive conversations. A flexible and reliable team player ready to hit the ground running! Why Join Us? Be part of a dedicated team making a real impact. Opportunities for professional development and training. Supportive work environment with a focus on collaboration. Ready to Make a Difference? If you have a background in Adult Social Care or a similar customer-focused role, we want to hear from you! Interviews will be conducted ASAP. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. Job Title: Quality Assurance Engineer Salary: Circa £40,000 - £50,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 3 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. This opportunity provides the chance to play a pivotal role within an established QA team embedded within Electronic Engineering with the aim of ensuring all core QA EE activities are met and closely working with Major project Product Assurance Managers across the business, preventing/minimising product non-conformance, supporting smooth Equipment delivery, assuring reliable products and increasing Customer satisfaction. The Role Review, contribute and maintain Equipment Quality planning documentation. Ensure compliance to Electronic Engineering BMS procedures is maintained. Ensure Product Life Cycle reviews are planned, carried out and actions managed appropriately. Manage Product Non-Conformance. Facilitate implementation of Non-conformance process. Support design and manufacturing defect investigations. Provide Non-Conformance data analysis and summary reports into Major Equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and competencies within the engineering team& site facilities, bonus scheme and superb learning and development opportunities. What we're looking for from you: Ideally minimum HNC/HND in Engineering or Quality Assurance or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. Job Title: Quality Assurance Engineer Salary: Circa £40,000 - £50,000 depending on experience Location: Stevenage (We may be able to offer a relocation package for this role) Dynamic (hybrid) working: 3 days per week on-site, due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: A fantastic opportunity has arisen for a Quality Assurance Engineering professional to join the Quality Assurance Equipment Engineering team supporting a variety of Electronic Equipment's in Development. This opportunity provides the chance to play a pivotal role within an established QA team embedded within Electronic Engineering with the aim of ensuring all core QA EE activities are met and closely working with Major project Product Assurance Managers across the business, preventing/minimising product non-conformance, supporting smooth Equipment delivery, assuring reliable products and increasing Customer satisfaction. The Role Review, contribute and maintain Equipment Quality planning documentation. Ensure compliance to Electronic Engineering BMS procedures is maintained. Ensure Product Life Cycle reviews are planned, carried out and actions managed appropriately. Manage Product Non-Conformance. Facilitate implementation of Non-conformance process. Support design and manufacturing defect investigations. Provide Non-Conformance data analysis and summary reports into Major Equipment and senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues for in house equipment's with the aim of reducing risk and increasing customer satisfaction. Participate in engineering process improvement and facilitate local flash audits providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and competencies within the engineering team& site facilities, bonus scheme and superb learning and development opportunities. What we're looking for from you: Ideally minimum HNC/HND in Engineering or Quality Assurance or considerable previous experience in related role. Experienced quality professionals, preferably within Electronic Engineering with a proven track record in Quality Assurance. Practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) Good knowledge of the product lifecycle - specifically in development Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools Continuous improvement awareness and ability to use own initiative to deliver improvements Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
An exciting opportunity has arisen for a New Product Introduction (NPI) Quality Assurance Engineer to join the Product Assurance team as they provide professional quality support to the Manufacturing team in the UK across all NPI Programs. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: Minimum 3 days per week on-site, due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The Opportunity: You will provide an independent visibility and assurance that manufacturing and related processes are correctly applied across all NPI Programs. You will provide support and advice on all aspects of quality within New Product Introduction. You will provide support in the identification and implementation of sustainable process improvements to existing methods and processes. You will support Manufacturing in the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness or compliance across all NPI programs. Reporting to the Product Assurance Manager, responsibilities include the following activities: Provision of professional support and advice on all aspects of quality within NPI Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction. Provision of quality assurance assistance to NPI Manufacturing UK in support of manufacturing excellence including development and delivery of quality awareness and other process and quality-related training. Supporting Manufacturing UK on all NPI programmes to achieve cost, time and quality targets. Assessing and controlling the product assurance quality processes and the resulting outputs. Assuring to and implemented in Company production programmes, and providing the appropriate level of support to improve the effectivity of processes used by the Company Business Management System is correctly tailored within NPI Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied, and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues. Maintaining strong links with Quality Assurance colleagues across MBDA (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within NPI Manufacturing UK. Work with Product Assurance Managers and other functions to define appropriate risk reduction strategies/action plans Provide advice and help in the use of SAP as the non-conformance management tool and identify SAP improvement with respect to the Quality Module. Facilitation and/or support to various levels of Non-Conformance Review Panels Analysis of non-conformance defect data and acting on this data to undertake problem solving investigations identifying defect root cause and corrective action implementation. Assure compliance to the company BMS requirements within NPI manufacturing Support DFMEAs giving a manufacturing perspective, driving producibility. Facilitate PFMEAs for NPI products, ensuring they are suitably reviewed and kept topical throughout the NPI process Assuring early adoption and compliance to the Industrial Validation BMS Supporting lessons learnt activities and facilitating the outcomes of these into future programs of work Support the creation and update of Manufacturing Proposals by providing appropriate data and lesson learnt. Ensuring these are then appropriately captured within the Manufacturing Requirements Support and provide appropriate input to Design and PG Reviews What are the benefits for you? Working in a high technology environment ranging from the manufacture of CCA assemblies through to live build of weapon systems, your broad range of skill and expertise will be called upon to support quality and process improvement initiatives as we drive to maintain our reputation as a leading manufacturer of guided weapon systems Become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, profession and behavioural skills to enable future further progression with the function and business What we're looking for from you: Ideally qualified to minimum HNC/HND in relevant subject. Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment. Experience using both risk management and practical problem solving tools e.g. 8D, 5Y, PFMEA etc. Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel) Quality Auditing experience required Knowledge and experience of EN/AS9100 Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Capability to identify sustainable business improvements & ensure effective implementation Recognise and understand internal and external customer requirements, and respond to them Ability to communicate and influence effectively at all levels of the organisation Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks Recognise and understand regulatory and certification requirements, and respond to them Understanding of AS9145 APQP/PPAP - Desirable Understanding of AS9102 -First Article Inspection Requirements Position is based in Stevenage, but will require regular support to Manufacturing at other MBDA sites, including Bolton and Henlow. Travel (both UK and international) will be required. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Apr 03, 2026
Full time
An exciting opportunity has arisen for a New Product Introduction (NPI) Quality Assurance Engineer to join the Product Assurance team as they provide professional quality support to the Manufacturing team in the UK across all NPI Programs. Salary: Circa £50,000 depending on experience Dynamic (hybrid) working: Minimum 3 days per week on-site, due to workload classification Security Clearance: British Citizen. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more . The Opportunity: You will provide an independent visibility and assurance that manufacturing and related processes are correctly applied across all NPI Programs. You will provide support and advice on all aspects of quality within New Product Introduction. You will provide support in the identification and implementation of sustainable process improvements to existing methods and processes. You will support Manufacturing in the identification and reduction of project risk or problem areas / issues associated with process application, process effectiveness or compliance across all NPI programs. Reporting to the Product Assurance Manager, responsibilities include the following activities: Provision of professional support and advice on all aspects of quality within NPI Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction. Provision of quality assurance assistance to NPI Manufacturing UK in support of manufacturing excellence including development and delivery of quality awareness and other process and quality-related training. Supporting Manufacturing UK on all NPI programmes to achieve cost, time and quality targets. Assessing and controlling the product assurance quality processes and the resulting outputs. Assuring to and implemented in Company production programmes, and providing the appropriate level of support to improve the effectivity of processes used by the Company Business Management System is correctly tailored within NPI Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied, and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues. Maintaining strong links with Quality Assurance colleagues across MBDA (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within NPI Manufacturing UK. Work with Product Assurance Managers and other functions to define appropriate risk reduction strategies/action plans Provide advice and help in the use of SAP as the non-conformance management tool and identify SAP improvement with respect to the Quality Module. Facilitation and/or support to various levels of Non-Conformance Review Panels Analysis of non-conformance defect data and acting on this data to undertake problem solving investigations identifying defect root cause and corrective action implementation. Assure compliance to the company BMS requirements within NPI manufacturing Support DFMEAs giving a manufacturing perspective, driving producibility. Facilitate PFMEAs for NPI products, ensuring they are suitably reviewed and kept topical throughout the NPI process Assuring early adoption and compliance to the Industrial Validation BMS Supporting lessons learnt activities and facilitating the outcomes of these into future programs of work Support the creation and update of Manufacturing Proposals by providing appropriate data and lesson learnt. Ensuring these are then appropriately captured within the Manufacturing Requirements Support and provide appropriate input to Design and PG Reviews What are the benefits for you? Working in a high technology environment ranging from the manufacture of CCA assemblies through to live build of weapon systems, your broad range of skill and expertise will be called upon to support quality and process improvement initiatives as we drive to maintain our reputation as a leading manufacturer of guided weapon systems Become a member of a well-established and value added team within a world leading Defence business, directly supporting the delivery of assured, complex weapons systems to both internal and external customers. Opportunities to develop personal, profession and behavioural skills to enable future further progression with the function and business What we're looking for from you: Ideally qualified to minimum HNC/HND in relevant subject. Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment. Experience using both risk management and practical problem solving tools e.g. 8D, 5Y, PFMEA etc. Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel) Quality Auditing experience required Knowledge and experience of EN/AS9100 Excellent interpersonal skills Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives Capability to identify sustainable business improvements & ensure effective implementation Recognise and understand internal and external customer requirements, and respond to them Ability to communicate and influence effectively at all levels of the organisation Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks Recognise and understand regulatory and certification requirements, and respond to them Understanding of AS9145 APQP/PPAP - Desirable Understanding of AS9102 -First Article Inspection Requirements Position is based in Stevenage, but will require regular support to Manufacturing at other MBDA sites, including Bolton and Henlow. Travel (both UK and international) will be required. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Job Title Financial Services Audit Manager Location London Salary £67,000 - £75,000 A leading, well-established accountancy and advisory practice is seeking an experienced Audit Manager to join its City-based Financial Services audit team. This opportunity is ideally suited to an ambitious, commercially aware audit professional with strong Financial Services experience, particularly across asset management, investment management, funds, and fintech businesses . This role does not focus on banking or insurance clients. What you will be doing a Financial Services Audit Manager: Manage and deliver audit engagements from planning through to completion Act as the primary point of contact for a portfolio of Financial Services clients Lead onsite audit teams and oversee manager-level reviews where required Manage multiple assignments concurrently, ensuring deadlines and quality standards are met Plan audits efficiently while considering firm-wide productivity and resourcing Directly line-manage 2-3 team members, with wider collaboration across the broader audit team Ensure compliance with UK auditing and accounting standards, including FCA-regulated environments Maintain high levels of audit quality and professional scepticism What you will need to succeed as a Financial Services Audit Manager: ACA / ACCA qualified (or equivalent) Currently operating at Audit Manager level (or strong Assistant Manager ready to step up) Strong working knowledge of UK auditing and accounting standards Background within a professional services firm Demonstrable experience auditing Financial Services clients, specifically: Asset / investment management firms FCA-regulated businesses FinTech companies Experience managing multiple audits and deadlines concurrently Understanding of regulatory reporting environments (desirable) Strong interpersonal and client relationship management skills High levels of motivation, attention to detail, and commitment to audit quality Why join this firm? Exposure to high-growth areas within Financial Services (asset management & fintech) Portfolio ownership and meaningful client interaction Strong internal collaboration with specialist advisory teams Opportunity to play an active role in business development Supportive and people-focused culture Clear progression path within a growing practice What next? The client is keen to start interviewing NOW! So, if you are interested, please apply asap! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Apr 03, 2026
Full time
Job Title Financial Services Audit Manager Location London Salary £67,000 - £75,000 A leading, well-established accountancy and advisory practice is seeking an experienced Audit Manager to join its City-based Financial Services audit team. This opportunity is ideally suited to an ambitious, commercially aware audit professional with strong Financial Services experience, particularly across asset management, investment management, funds, and fintech businesses . This role does not focus on banking or insurance clients. What you will be doing a Financial Services Audit Manager: Manage and deliver audit engagements from planning through to completion Act as the primary point of contact for a portfolio of Financial Services clients Lead onsite audit teams and oversee manager-level reviews where required Manage multiple assignments concurrently, ensuring deadlines and quality standards are met Plan audits efficiently while considering firm-wide productivity and resourcing Directly line-manage 2-3 team members, with wider collaboration across the broader audit team Ensure compliance with UK auditing and accounting standards, including FCA-regulated environments Maintain high levels of audit quality and professional scepticism What you will need to succeed as a Financial Services Audit Manager: ACA / ACCA qualified (or equivalent) Currently operating at Audit Manager level (or strong Assistant Manager ready to step up) Strong working knowledge of UK auditing and accounting standards Background within a professional services firm Demonstrable experience auditing Financial Services clients, specifically: Asset / investment management firms FCA-regulated businesses FinTech companies Experience managing multiple audits and deadlines concurrently Understanding of regulatory reporting environments (desirable) Strong interpersonal and client relationship management skills High levels of motivation, attention to detail, and commitment to audit quality Why join this firm? Exposure to high-growth areas within Financial Services (asset management & fintech) Portfolio ownership and meaningful client interaction Strong internal collaboration with specialist advisory teams Opportunity to play an active role in business development Supportive and people-focused culture Clear progression path within a growing practice What next? The client is keen to start interviewing NOW! So, if you are interested, please apply asap! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Donor Relations Manager Department: Proposition Dev & Supporter Engagement Grade and Salary: £45,031 - £48,607 per annum, including London Weighting Allowance Job ID: 142025 About Us Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children s mental health initiatives between the university s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King s College London s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. More on King s College London King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: • Educating the next generation of change-makers; • Challenging ideas and driving change through research; • Giving back to society through meaningful service; • Working with our local communities in London; • Fostering global citizens with an international perspective. About the role This role will shape how King s builds trust, celebrates generosity, and strengthens long term donor relationships. The Donor Relations Manager (maternity cover) will lead the creation and delivery of high quality stewardship for some of the university s most impactful supporters. Reporting into the Head of Donor Relations, the role oversees the project management of more than 120 bespoke donor reports each year - compelling, insight rich updates that show donors the real difference their gift has made across King s, from pioneering research into personalised cancer treatments and young people s mental health to innovative programmes in AI and Law and sustainability. Working closely with fundraisers and our Advancement Writing team, the post-holder will ensure every report is delivered on time, to an exceptional standard, and with opportunities to introduce more personalised, creative stewardship along the way. The post holder will partner with fundraisers to design tailored stewardship plans for major and principal gift donors, including those giving £5m+. This includes impact reporting, naming and recognition, and bespoke engagement projects that help donors feel valued, connected, and confident in their support of King s. Strong project management skills, excellent writing and organisational abilities, a sharp eye for detail, and the ability to juggle deadlines with confidence and initiative are key to this role, as are creativity, curiosity, and a passion for crafting meaningful donor experiences. This is a full-time post (35 Hours per week) and is a fixed term contract for the year of maternity cover. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we re very happy for colleagues to be in more frequently if they so wish. About You To be successful in this role, we are looking for candidates with the following skills and experience: Essential criteria Understanding of one or more of: UK Charity sector/Higher Education and donor relations/stewardship Project management skills and strong editorial, copy writing and proof-reading skills Insight driven ability to think about what is and isn t working, see new innovations in the sector and take on feedback from fundraising colleagues and our donor community Ability to meet deadlines, work well under pressure and deliver projects to budget Strong relationship management and people focused skills with proven experience in collaboration across teams to achieve shared goals Desirable criteria Adobe InDesign software experience Experience of using Microsoft Dynamics or similar customer/donor data base and associated processes and systems Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our How we Recruit pages. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. We offer the opportunity of an Ask Us Anything Teams call on Thursday 9th April 2026, :45. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others questions. This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. Close Date: 12-Apr-2026 First stage interviews are likely to be held on w/c 20th April 2026. Core Values interviews are due to be held on w/c 27th April 2026.
Apr 03, 2026
Full time
Donor Relations Manager Department: Proposition Dev & Supporter Engagement Grade and Salary: £45,031 - £48,607 per annum, including London Weighting Allowance Job ID: 142025 About Us Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children s mental health initiatives between the university s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust. We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King s College London s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations. We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in. More on King s College London King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: • Educating the next generation of change-makers; • Challenging ideas and driving change through research; • Giving back to society through meaningful service; • Working with our local communities in London; • Fostering global citizens with an international perspective. About the role This role will shape how King s builds trust, celebrates generosity, and strengthens long term donor relationships. The Donor Relations Manager (maternity cover) will lead the creation and delivery of high quality stewardship for some of the university s most impactful supporters. Reporting into the Head of Donor Relations, the role oversees the project management of more than 120 bespoke donor reports each year - compelling, insight rich updates that show donors the real difference their gift has made across King s, from pioneering research into personalised cancer treatments and young people s mental health to innovative programmes in AI and Law and sustainability. Working closely with fundraisers and our Advancement Writing team, the post-holder will ensure every report is delivered on time, to an exceptional standard, and with opportunities to introduce more personalised, creative stewardship along the way. The post holder will partner with fundraisers to design tailored stewardship plans for major and principal gift donors, including those giving £5m+. This includes impact reporting, naming and recognition, and bespoke engagement projects that help donors feel valued, connected, and confident in their support of King s. Strong project management skills, excellent writing and organisational abilities, a sharp eye for detail, and the ability to juggle deadlines with confidence and initiative are key to this role, as are creativity, curiosity, and a passion for crafting meaningful donor experiences. This is a full-time post (35 Hours per week) and is a fixed term contract for the year of maternity cover. P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we re very happy for colleagues to be in more frequently if they so wish. About You To be successful in this role, we are looking for candidates with the following skills and experience: Essential criteria Understanding of one or more of: UK Charity sector/Higher Education and donor relations/stewardship Project management skills and strong editorial, copy writing and proof-reading skills Insight driven ability to think about what is and isn t working, see new innovations in the sector and take on feedback from fundraising colleagues and our donor community Ability to meet deadlines, work well under pressure and deliver projects to budget Strong relationship management and people focused skills with proven experience in collaboration across teams to achieve shared goals Desirable criteria Adobe InDesign software experience Experience of using Microsoft Dynamics or similar customer/donor data base and associated processes and systems Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further Information At King s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King s guidance. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day. We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. To find out how our managers will review your application, please take a look at our How we Recruit pages. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role. We offer the opportunity of an Ask Us Anything Teams call on Thursday 9th April 2026, :45. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others questions. This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview. Close Date: 12-Apr-2026 First stage interviews are likely to be held on w/c 20th April 2026. Core Values interviews are due to be held on w/c 27th April 2026.
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Apr 03, 2026
Full time
Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.
Harris Hill Charity Recruitment Specialists
Rochester, Kent
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 03, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
Apr 03, 2026
Full time
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
Senior Research and Policy Officer Location: Remote (UK based) / Bristol / London Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Research and Policy Officer role: As a Senior Research and Policy Officer, the successful candidate will play an integral role in providing specialist research and policy analysis for Women s Aid, identify and manage evidence to support the organisation s priorities and strategic direction, and take responsibility for coordinating and delivering specific short? and long?term research projects, including the Women s Aid Annual Survey of all domestic abuse services in England. Key duties and responsibilities of the Senior Research and Policy Officer : Co-ordinate and carry out primary research (with domestic abuse survivors and with professionals responding to domestic abuse) and secondary research in line with the organisation s research strategy. Co-ordinate the Women s Aid Annual Survey of all domestic abuse services in England. Maintain an overview of current and past research in the field of domestic abuse, and provide statistical and qualitative data to support the work of Women s Aid and its member services. Produce reports, briefings, articles and other materials on domestic abuse research, to support the delivery of Women s Aid projects and the information needs of Women s Aid, member services and survivors of domestic abuse. Identify and support opportunities for Women s Aid to undertake research into key areas of domestic abuse, including collaboration with external researchers or commissioning research. Analyse public policy and policy proposals, legislation and statutory guidance pertinent to domestic abuse, identifying the relevance for Women s Aid s work and the work of its members. Ensure effective strategies for information management on domestic abuse within Women s Aid, in consultation with key staff and stakeholders. Identify and provide relevant evidence for a range of resources including media releases, communications with member services and supporters, blogs, and support the content development of Women s Aid websites and other relevant resources. To maintain clear and adequate records of work done and to produce reports on work programmes and activities as required by management. What we are looking for in our Senior Research and Policy Officer : Experience of social research and data collection (including using qualitative and quantitative methods). Experience of designing, delivering and analysing surveys. Experience of carrying out literature or evidence reviews. Able to demonstrate a commitment and understanding of the aims and objectives of Women s Aid. An extremely high standard of writing skills, including producing reports and briefing papers. Ability to identify and summarise evidence to inform research, communications, campaigns or policy work. Ability to analyse complex information and identify the implications for women and children affected by gender-based violence Ability to prioritise confidentiality and work with empathy on highly sensitive topics. Benefits of joining us as our Senior Research and Policy Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
Apr 02, 2026
Full time
Senior Research and Policy Officer Location: Remote (UK based) / Bristol / London Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible) Length of contract: Permanent Hours per week: 37 Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible. Interviews: Interviews will be scheduled on a rolling basis Who are Women s Aid? Women s Aid is the national charity working to end domestic abuse against women and children. We are a federation of just under 180 organisations which provide over 300 local lifesaving services to women and children across England. For 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. Our support services, which include the Survivors Forum, the No Woman Turned Away Project, the Survivor s Handbook, Love Respect (our dedicated website for young people), the national Women s Aid Directory and our advocacy projects, help thousands of women and children every year. Purpose of the Senior Research and Policy Officer role: As a Senior Research and Policy Officer, the successful candidate will play an integral role in providing specialist research and policy analysis for Women s Aid, identify and manage evidence to support the organisation s priorities and strategic direction, and take responsibility for coordinating and delivering specific short? and long?term research projects, including the Women s Aid Annual Survey of all domestic abuse services in England. Key duties and responsibilities of the Senior Research and Policy Officer : Co-ordinate and carry out primary research (with domestic abuse survivors and with professionals responding to domestic abuse) and secondary research in line with the organisation s research strategy. Co-ordinate the Women s Aid Annual Survey of all domestic abuse services in England. Maintain an overview of current and past research in the field of domestic abuse, and provide statistical and qualitative data to support the work of Women s Aid and its member services. Produce reports, briefings, articles and other materials on domestic abuse research, to support the delivery of Women s Aid projects and the information needs of Women s Aid, member services and survivors of domestic abuse. Identify and support opportunities for Women s Aid to undertake research into key areas of domestic abuse, including collaboration with external researchers or commissioning research. Analyse public policy and policy proposals, legislation and statutory guidance pertinent to domestic abuse, identifying the relevance for Women s Aid s work and the work of its members. Ensure effective strategies for information management on domestic abuse within Women s Aid, in consultation with key staff and stakeholders. Identify and provide relevant evidence for a range of resources including media releases, communications with member services and supporters, blogs, and support the content development of Women s Aid websites and other relevant resources. To maintain clear and adequate records of work done and to produce reports on work programmes and activities as required by management. What we are looking for in our Senior Research and Policy Officer : Experience of social research and data collection (including using qualitative and quantitative methods). Experience of designing, delivering and analysing surveys. Experience of carrying out literature or evidence reviews. Able to demonstrate a commitment and understanding of the aims and objectives of Women s Aid. An extremely high standard of writing skills, including producing reports and briefing papers. Ability to identify and summarise evidence to inform research, communications, campaigns or policy work. Ability to analyse complex information and identify the implications for women and children affected by gender-based violence Ability to prioritise confidentiality and work with empathy on highly sensitive topics. Benefits of joining us as our Senior Research and Policy Officer include: Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days. Valuable Pension Benefits: a generous 7% employer contribution. Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies NB: Women only need apply under schedule 9 (Part 1) of the Equality Act 2010 All posts, including remote posts, must be based in the UK. Women s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. Please see the Reasonable Adjustments Statement on Job Description. Please read our Single Sex Statement on the Women s Aid Website Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the bestchance of success, please apply ASAP.
UK Sales Support Administrator Location: Dorking, Surrey Hours: Full-time (37.5 hours/week with flexibility required) Join Our Dynamic Engineering Team! Are you a detail-oriented professional looking to play a vital role in a thriving engineering enterprise? Our established engineering firm in Dorking is seeking a UK Sales Support Administrator to become an integral part of our commercial operations. About the Role As our UK Sales Support Administrator, you'll be the backbone of our sales process, ensuring smooth customer interactions and efficient management of orders from quotation through to delivery. You'll work in a fast-paced environment where your organizational abilities and customer service excellence will directly contribute to our continued growth. Key Responsibilities: Generate and process accurate quotations and sales documentation for our precision engineering solutions Keep clients informed throughout the order fulfillment journey with proactive updates and schedule information Handle customer inquiries professionally via telephone and email, providing timely and helpful solutions Collaborate with the wider administrative team on logistics coordination and general office duties Provide operational support to colleagues during peak periods or absences Maintain exceptional standards of organization and workplace safety Contribute to various commercial projects as needed What You'll Bring: Excellent verbal and written communication skills with a professional telephone manner Strong organizational abilities with a talent for prioritising competing demands Self-motivation and the ability to work autonomously while maintaining team cohesion Computer proficiency with the ability to quickly learn industry-specific software Experience in a customer-facing commercial role within a technical or manufacturing environment Knowledge of enterprise resource planning systems (experience with SAP would be advantageous) Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) Personal Attributes: Professional demeanor with the ability to communicate effectively at all levels Proactive approach to problem-solving Resilience and the ability to perform well under pressure Adaptable mindset with a willingness to embrace new challenges Meticulous attention to detail and commitment to quality This role offers an excellent opportunity to develop your career within a respected engineering firm that values precision, innovation, and exceptional service. If you thrive in a dynamic environment where your contributions are valued and your organizational talents will shine, we want to hear from you! Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website. INDKA
Apr 02, 2026
Full time
UK Sales Support Administrator Location: Dorking, Surrey Hours: Full-time (37.5 hours/week with flexibility required) Join Our Dynamic Engineering Team! Are you a detail-oriented professional looking to play a vital role in a thriving engineering enterprise? Our established engineering firm in Dorking is seeking a UK Sales Support Administrator to become an integral part of our commercial operations. About the Role As our UK Sales Support Administrator, you'll be the backbone of our sales process, ensuring smooth customer interactions and efficient management of orders from quotation through to delivery. You'll work in a fast-paced environment where your organizational abilities and customer service excellence will directly contribute to our continued growth. Key Responsibilities: Generate and process accurate quotations and sales documentation for our precision engineering solutions Keep clients informed throughout the order fulfillment journey with proactive updates and schedule information Handle customer inquiries professionally via telephone and email, providing timely and helpful solutions Collaborate with the wider administrative team on logistics coordination and general office duties Provide operational support to colleagues during peak periods or absences Maintain exceptional standards of organization and workplace safety Contribute to various commercial projects as needed What You'll Bring: Excellent verbal and written communication skills with a professional telephone manner Strong organizational abilities with a talent for prioritising competing demands Self-motivation and the ability to work autonomously while maintaining team cohesion Computer proficiency with the ability to quickly learn industry-specific software Experience in a customer-facing commercial role within a technical or manufacturing environment Knowledge of enterprise resource planning systems (experience with SAP would be advantageous) Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) Personal Attributes: Professional demeanor with the ability to communicate effectively at all levels Proactive approach to problem-solving Resilience and the ability to perform well under pressure Adaptable mindset with a willingness to embrace new challenges Meticulous attention to detail and commitment to quality This role offers an excellent opportunity to develop your career within a respected engineering firm that values precision, innovation, and exceptional service. If you thrive in a dynamic environment where your contributions are valued and your organizational talents will shine, we want to hear from you! Thank you for your application. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website. INDKA
Contract Type: Permanent Contract Term: Full-Time Salary: £34,486.00 - £38,254.00 Annually (FTE) GLT Range 5, points 16 - 23 Start Date: As soon as possible Key responsibilities for the role include: Premises Management and Maintenance Site Security and Management Events and Lettings Health and Safety The successful candidate will: The successful candidate will report to the Premises Manager, you will work closely together to implement a new culture of quality at this high performing school. We're looking for a positive individual with a 'can do' attitude to work within the premises team at Carshalton High School for Girls, on a day-to-day basis, with sound working knowledge of estates and facilities, including safe working practices and compliance standards and an empathy for education being imperative. You'll be ensuring a high quality, compliant and safe environment for learning, teaching and other extracurricular activities. You will be a part of a wider Trust Estates and Facilities team, who support each other, working collaboratively to solve common problems. This is an exceptional opportunity for an individual looking to progress in their career in facilities. We welcome applications from facilities professionals at different stages in their own career who are actively seeking to progress within the profession. What we offer: An excellent working environment that prioritises the wellbeing of it's staff and students. Benefits that include: generous annual leave allowance BHSF Health and Wellbeing Plan free tea/coffee and milk available in the staff room On site parking, where available Key Application Dates: Closing Date: 14 April 2026 at 4pm. Interview Date: 23 April 2026. On Site interview, which includes a short IT. Start Date: ASAP. Our commitment: The Girls' Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants. As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE) We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities. Sponsorship: We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Apr 02, 2026
Full time
Contract Type: Permanent Contract Term: Full-Time Salary: £34,486.00 - £38,254.00 Annually (FTE) GLT Range 5, points 16 - 23 Start Date: As soon as possible Key responsibilities for the role include: Premises Management and Maintenance Site Security and Management Events and Lettings Health and Safety The successful candidate will: The successful candidate will report to the Premises Manager, you will work closely together to implement a new culture of quality at this high performing school. We're looking for a positive individual with a 'can do' attitude to work within the premises team at Carshalton High School for Girls, on a day-to-day basis, with sound working knowledge of estates and facilities, including safe working practices and compliance standards and an empathy for education being imperative. You'll be ensuring a high quality, compliant and safe environment for learning, teaching and other extracurricular activities. You will be a part of a wider Trust Estates and Facilities team, who support each other, working collaboratively to solve common problems. This is an exceptional opportunity for an individual looking to progress in their career in facilities. We welcome applications from facilities professionals at different stages in their own career who are actively seeking to progress within the profession. What we offer: An excellent working environment that prioritises the wellbeing of it's staff and students. Benefits that include: generous annual leave allowance BHSF Health and Wellbeing Plan free tea/coffee and milk available in the staff room On site parking, where available Key Application Dates: Closing Date: 14 April 2026 at 4pm. Interview Date: 23 April 2026. On Site interview, which includes a short IT. Start Date: ASAP. Our commitment: The Girls' Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. In order to meet this responsibility, we follow a rigorous selection process to discourage and screen out unsuitable applicants. As well as verification of identity, we ask all employees to undertake an enhanced DBS disclosure. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties in accordance with Keeping Children Safe in Education (KCSIE) We welcome applications from all suitably qualified people and aim to employ a culturally diverse workforce, which reflects the nature of our communities. Sponsorship: We are not able to offer sponsorship to non-settled individuals for a Skilled Worker Visa.
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Apr 02, 2026
Full time
Harris Hill are delighted to be working with a wonderful charity to recruit for the Senior Events Manager in order to cover maternity leave. As Senior Events Manager, you will take ownership of the full event lifecycle from concept through to delivery and evaluation. You ll play a key role in enhancing existing events, introducing fresh ideas, and ensuring every participant has an exceptional experience. Working closely with internal teams, volunteers, and external suppliers, you ll ensure events are delivered safely, professionally, and to a high standard. You will also line manage and support an Events Manager, helping to drive performance and development within the team. Key responsibilities Lead the planning, coordination, marketing, and delivery of a diverse events programme Manage events end to end, including logistics, supplier coordination, and on the day delivery Ensure all events meet safety and compliance standards, including risk assessments Develop creative, engaging supporter journeys to maximise participation and fundraising Monitor budgets, track income and expenditure, and report on performance Conduct post-event evaluations and use data insights to improve future events Build strong relationships with supporters, stakeholders, and partners Collaborate with marketing teams to promote events and maintain brand consistency Identify new opportunities to grow income and supporter engagement Manage fundraising platforms such as Enthuse, GivePanel, and JustGiving Provide leadership, coaching, and support to a direct report About you: You re an experienced events professional with a passion for delivering high-quality experiences and driving results. You thrive in a fast-paced environment and are confident managing multiple priorities. You will bring: Proven experience delivering a wide range of events from planning to execution Strong project management and organisational skills Excellent communication and relationship building abilities . Full clean driving license Salary: £38,000- £42,000 per annum Location: Rochester Airport, Kent Contract type: 12 months FTC, full time Closing date: On rolling basis Interview: TBC Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Recruitment Resourcer Salary: 29,000 - 32,000 + 10% Bonus Location: Farringdon, City of London Hybrid: 2 days in the office / 3 days working from home A successful and leading management consultancy and recruitment practice in the public and not-for-profit sectors is recruiting for an Recruitment Resourcer. You will be working as part of the team in the recruitment arm of the business with inhouse colleagues and Recruitment Consultants to ensure the smooth running of recruitment processes, by providing effective administrative support for a portfolio of assigned executive/ non-exec recruitment projects. Key responsibilities: Assisting the interim team with the placement of high calibre executive and middle leadership candidates that meet client's requirements Assist with candidate and client research to ascertain background information Managing candidate compliance process Identification of good quality candidates that closely match client brief using database and LinkedIn Input data to and update regularly the recruitment team's Executive Search software to ensure all recruitment processes are accurately managed Ensure all project deadlines are met in accordance with the agreed timetable and client's expectations Ensure regular liaison with the client-side administrative lead, the recruitment associates and candidates Be the initial point of contact for queries to the recruitment team, either by email or telephone Be proactive in identifying and solving problems appropriately, in a timely manner Provide excellent customer service in all dealings with clients and candidates Essential: Experience of working in the recruitment field in house or agency, assisting with interim positions. So, the experience of working in a fast-paced environment will be important. Knowledge of the social housing and/or care and/or charitable and/or public sectors desirable Understanding of maintaining principles of equality and diversity and transparency in recruitment Degree level education or equivalent Previous professional experience of working within an office environment Experience of operating administrative and data systems Solid experience of MS Office applications, in particular Word, Excel, and Outlook Benefits: 25 days, plus public holidays. This rises by one day per completed year of service, up to a maximum of 30days, plus public holidays Salary exchange pension scheme, with an employer contribution that matches employee contributions up to 5% Health insurance for employees that have successfully completed their probation. This is available for employees and their dependents, and the company meets the cost of the premiums, though it is classed as a taxable benefit. Death in service insurance, set at the equivalent of two years' salary Up to 10% bonus based on company and own performance Hybrid working, 2 days in the office, 3 days working from home Hours 9am-5.00pm We are urgently shortlisting for this role, please apply ASAP if you are interested and have the relevant experience required. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 02, 2026
Full time
Recruitment Resourcer Salary: 29,000 - 32,000 + 10% Bonus Location: Farringdon, City of London Hybrid: 2 days in the office / 3 days working from home A successful and leading management consultancy and recruitment practice in the public and not-for-profit sectors is recruiting for an Recruitment Resourcer. You will be working as part of the team in the recruitment arm of the business with inhouse colleagues and Recruitment Consultants to ensure the smooth running of recruitment processes, by providing effective administrative support for a portfolio of assigned executive/ non-exec recruitment projects. Key responsibilities: Assisting the interim team with the placement of high calibre executive and middle leadership candidates that meet client's requirements Assist with candidate and client research to ascertain background information Managing candidate compliance process Identification of good quality candidates that closely match client brief using database and LinkedIn Input data to and update regularly the recruitment team's Executive Search software to ensure all recruitment processes are accurately managed Ensure all project deadlines are met in accordance with the agreed timetable and client's expectations Ensure regular liaison with the client-side administrative lead, the recruitment associates and candidates Be the initial point of contact for queries to the recruitment team, either by email or telephone Be proactive in identifying and solving problems appropriately, in a timely manner Provide excellent customer service in all dealings with clients and candidates Essential: Experience of working in the recruitment field in house or agency, assisting with interim positions. So, the experience of working in a fast-paced environment will be important. Knowledge of the social housing and/or care and/or charitable and/or public sectors desirable Understanding of maintaining principles of equality and diversity and transparency in recruitment Degree level education or equivalent Previous professional experience of working within an office environment Experience of operating administrative and data systems Solid experience of MS Office applications, in particular Word, Excel, and Outlook Benefits: 25 days, plus public holidays. This rises by one day per completed year of service, up to a maximum of 30days, plus public holidays Salary exchange pension scheme, with an employer contribution that matches employee contributions up to 5% Health insurance for employees that have successfully completed their probation. This is available for employees and their dependents, and the company meets the cost of the premiums, though it is classed as a taxable benefit. Death in service insurance, set at the equivalent of two years' salary Up to 10% bonus based on company and own performance Hybrid working, 2 days in the office, 3 days working from home Hours 9am-5.00pm We are urgently shortlisting for this role, please apply ASAP if you are interested and have the relevant experience required. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
My client, a leading professional services firm in Liverpool, are recruiting for a technically strong Group Financial Controller to join their brand new offices in Liverpool City Centre (office-based). This role offers you the opportunity to manage the high calibre finance team, deliver high-quality management accounts, and ensure robust financial reporting across a group of companies. You will play a pivotal part in budgeting, forecasting, and financial control, while supporting key projects that drive efficiency and automation within the organisation. If you are looking for a role where your expertise will be valued and your growth supported, this is an exceptional opportunity to make a meaningful impact within a supportive and knowledgeable environment. What you'll do: Manage the Management Accounts team including direct reports such as Assistant Financial Controller and Accountant to ensure timely production of transactional processing and management accounts for all group companies. Prepare and post sensitive elements of management accounts including payroll journals and bonus calculations with utmost accuracy and confidentiality. Assist in the preparation and review of consolidated Group Management accounts as well as materials for review by senior finance leaders. Prepare monthly debt reporting packs for submission to third-party lenders ensuring compliance with stakeholder requirements. Act as administrator of company bank account facilities supervising day-to-day operations of account users and liaising with banking contacts. Review and approve supplier payment runs assessing cash requirements and authorising payments within online banking facilities. Identify areas for improvement in financial control or operational efficiency within software frameworks implementing enhancements as needed. Support senior finance leaders in delivering projects such as process automation or new software implementation to optimise accounting operations. Manage the Financial Reporting team ensuring completion of statutory tax and regulatory reporting to high standards within strict deadlines. Act as key point of contact for auditors managing audit processes throughout their cycle to ensure timely production of statutory accounts. What you bring: Extensive experience applying key accounting principles particularly FRS102 in preparing management and full statutory accounts across group entities. Proven track record in accurate and timely reporting of both financial and non-financial information within complex organisational structures. Demonstrated ability managing multiple direct reports as well as wider finance teams fostering collaborative environments. Expertise in technical accounting processes including consolidation procedures acquisition accounting and valuation methodologies. Advanced proficiency using MS Excel (including lookups pivot tables) alongside other MS Office products to streamline reporting tasks. Comprehensive knowledge of UK tax reporting regimes covering VAT returns corporation tax processes and regulatory filings. Exceptional attention to detail with strong self-review capabilities ensuring error-free work output under strict deadlines. Highly organised adaptable approach combined with a dependable work ethic enabling effective prioritisation of competing demands. Excellent interpersonal communication skills facilitating clear information sharing across departments and external stakeholders. Keen interest in learning new skills developing professionally through ongoing training opportunities. To apply for this fantastic opportunity, please get in touch ASAP! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 02, 2026
Full time
My client, a leading professional services firm in Liverpool, are recruiting for a technically strong Group Financial Controller to join their brand new offices in Liverpool City Centre (office-based). This role offers you the opportunity to manage the high calibre finance team, deliver high-quality management accounts, and ensure robust financial reporting across a group of companies. You will play a pivotal part in budgeting, forecasting, and financial control, while supporting key projects that drive efficiency and automation within the organisation. If you are looking for a role where your expertise will be valued and your growth supported, this is an exceptional opportunity to make a meaningful impact within a supportive and knowledgeable environment. What you'll do: Manage the Management Accounts team including direct reports such as Assistant Financial Controller and Accountant to ensure timely production of transactional processing and management accounts for all group companies. Prepare and post sensitive elements of management accounts including payroll journals and bonus calculations with utmost accuracy and confidentiality. Assist in the preparation and review of consolidated Group Management accounts as well as materials for review by senior finance leaders. Prepare monthly debt reporting packs for submission to third-party lenders ensuring compliance with stakeholder requirements. Act as administrator of company bank account facilities supervising day-to-day operations of account users and liaising with banking contacts. Review and approve supplier payment runs assessing cash requirements and authorising payments within online banking facilities. Identify areas for improvement in financial control or operational efficiency within software frameworks implementing enhancements as needed. Support senior finance leaders in delivering projects such as process automation or new software implementation to optimise accounting operations. Manage the Financial Reporting team ensuring completion of statutory tax and regulatory reporting to high standards within strict deadlines. Act as key point of contact for auditors managing audit processes throughout their cycle to ensure timely production of statutory accounts. What you bring: Extensive experience applying key accounting principles particularly FRS102 in preparing management and full statutory accounts across group entities. Proven track record in accurate and timely reporting of both financial and non-financial information within complex organisational structures. Demonstrated ability managing multiple direct reports as well as wider finance teams fostering collaborative environments. Expertise in technical accounting processes including consolidation procedures acquisition accounting and valuation methodologies. Advanced proficiency using MS Excel (including lookups pivot tables) alongside other MS Office products to streamline reporting tasks. Comprehensive knowledge of UK tax reporting regimes covering VAT returns corporation tax processes and regulatory filings. Exceptional attention to detail with strong self-review capabilities ensuring error-free work output under strict deadlines. Highly organised adaptable approach combined with a dependable work ethic enabling effective prioritisation of competing demands. Excellent interpersonal communication skills facilitating clear information sharing across departments and external stakeholders. Keen interest in learning new skills developing professionally through ongoing training opportunities. To apply for this fantastic opportunity, please get in touch ASAP! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
