320 jobs found

Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English & Dutch) Work location: Nottingham (Hybrid) Salary: Up to: £29,625 Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role and what you'll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support to our contract customers. What you'll be doing: As a Service Desk Engineer, reporting into the Service Desk Team Leader, you will: Resolve technical issues related to desktops, laptops, printers, and applications. Troubleshoot and manage networks and Servers. Follow Littlefish standards and meet customer-specific SLAs when handling technical queries. Provide clear communication with customers to ensure issues are resolved swiftly. What we're looking for: We need a candidate with: Fluency in English, Portuguese, Spanish is required - this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a focus on problem-solving and communication. What we can offer you: Referral Bonus - Earn £1000 when you refer a friend to join us! Endless Learning - Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals. Healthcare Cash Plan - Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services. Casual Dress Policy - Come as you are. Company Pension Scheme - Plan for the future while living in the present. Social Events - From team outings to company-wide celebrations, we know how to have fun! 25 Days Annual Leave + Public Holidays - More time to relax and recharge. Purchase & Sale of Annual Leave - Need extra days off? We've got you covered. Life at Littlefish: Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with, and we support one another. I Have a Can-Do Attitude - I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done! So, if you feel like you can make a tangible difference, apply today, and join us on this journey. Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a prefer not to say').

Business System Manager Location: Ringwood, Hampshire + Non-contractual hybrid home working Salary: £45,000 £50,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced Business System Manager ready to take ownership of our Halo PSA platform and drive ongoing improvement. You will ensure the system fully supports our operations by designing smart workflows, enhancing automation, resolving issues, and introducing new features. You will be the go to expert for Halo PSA across the business, leading its configuration, optimisation, and strategic development. Joining an experienced Business System Specialist. Duties Include: Investigating and resolving system issues. Ensuring system changes follow best practice design. Liaising with support and tracking issues through to resolution. Identifying opportunities to streamline processes. Ensuring all automations support business rules and compliance requirements. Maintaining data integrity. Building dashboards, reports, and KPI views. Managing controlled configuration changes, including testing and release management. Reviewing Halo release notes and assessing new features. Maintaining all system documentation. Supporting system upgrades, changes, regression testing, and new features. Providing expert guidance and coaching on system capabilities, limitations, and system best practices. Skills and Experience: Strong working knowledge of ITSM / PSA platforms (Halo would be an advantage). Experience configuring workflows, automations, forms, dashboards, and service catalogue structures. Strong analytical thinking, problem solving skills, and attention to detail. Ability to interpret business processes and translate them into system logic. Clear communication skills, comfortable translating technical detail for non technical users. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

AV Event & Break Fix Technician We are recruiting for a hybrid AV Event & Break Fix Technician to deliver AV and Event technical support for a medical science client s meeting rooms and event spaces in the client s global headquarters in Cambridge. The object of this role is to ensure that various AV spaces and event spaces are maintained across the campus, that the equipment is in optimal working condition, and end users (where applicable) are conversant with the equipment they are using to ensure we provide an exceptional service to our clients. Whilst there are regular duties to be undertaken, the demands upon the function can be unpredictable, often with tight deadlines, and the individual must have proven skills in dealing with such environments. Flexibility in working hours is essential, especially when helping with client events; preparation for which may start in the early hours or potentially extend into the evening. Working as part of an events team as well as a service support team, playing a key part in all aspects of AV in relation to clients' events from pre-planning, identifying technical requirements, attending meetings in an advisory capacity, and event execution. You will also be required to provide support for client meetings Role and Responsibilities Experience in events is essential to this role. It is preferred that you hold Industry qualifications, including Barco Certified Operator, Dante Certified, YCATS Product Training (including Mixing & Networking), Q-SYS Level 2 & Control & UCI Fundamentals. Previous experience with such products is essential, as well as Control Systems, Wireless Audio, Lighting Controllers, VC Equipment, and PTZ Camera Equipment. You will be required to operate events from a smaller local scale up to full auditorium events, where the system will be dialled into a global call and broadcast out across the company. Conducting pre-event checks and post-event breakdowns. On-site support for larger-scale events where external event agencies will be utilising the already in-place equipment on-site. Ability to work closely with our client's Events Team, both coordinating the event before and during. Maintenance of the event's equipment as well as liaising with Break Fix resources for incidents. Coordinating your own time to ensure event requests and standards are met. Technical Skill Requirements Highly skilled in event management, event scheduling, and resource management. Expert user of analogue and digital sound mixing desks (Yamaha CL, QL series, M7CL, LS9, etc); Proficient in sound reinforcement (lapel and handheld microphones, headsets, etc) for corporate events Experienced in Live Event Streaming Experienced in Audio networking (Dante, Blu link, Sonos). Experienced in Video switchers (Analog Way, Extron). Experienced in projector setup, diagnostics, and maintenance. Working knowledge of video matrices, scalers (Extron, Kramer), and HDBaseT extenders (Extron, Kramer, Lightware). Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems Good IT knowledge Knowledge of lighting and related systems Experience in the use of ticketing systems, specifically Service Now Education/Certifications: Preferences will be given to those applicants possessing any of the following: Client relations-related training/certifications AVIXA CTS-related certifications Audio software: Ableton Live; Isotope; Logic Pro; Pro Tools; Reaper; Waves Mixing consoles: AMS Neve DFC, Custom Series 75, Genesys, VR; Avid Digidesign Icon, C24; SSL AWS 900, Duality, G+ Video editing software: Da Vinci Resolve; Luma Fusion Audio DSP-related certifications Crestron-related certifications QSC-related certifications Networking/IT-related certifications Training will be given on-site whilst onboarding. Site and Shifts 5-days a week on site, initially working an 08:00-16:00 shift, long term, there is a shift pattern in place which covers 07:00-19:00 - shift will be 8hrs within this window. Working within a team of 4 in this building, reporting to the Senior Break Fix engineer and working alongside a head event engineer and a second hybrid events/breakfix engineer on the opposite shift. Day-to-day reporting is to our Cambridge-based Team Lead. The candidate will be dedicated to this specific building. There is no parking on site, but there are good bus routes and also lots of cycle storage.

Role: Helpdesk Manager Contract: Permanent Facilities Management Location: Central London (Piccadilly area) Salary: £45,000 per annum Hours: Monday - Friday Office based We are working with a leading global facilities management provider to recruit a Helpdesk Manager supporting a high-profile Central London estate portfolio. This is a fantastic opportunity to join a well-established contract delivering services across a large and prestigious portfolio of mixed-use and residential properties in one of London's most recognised locations. The Role You will lead a small helpdesk team, ensuring the smooth coordination of reactive maintenance works across a busy and fast-paced FM contract. This is a hands-on, operational role, focused on driving performance, maintaining service standards and ensuring all processes and reporting are completed accurately. Key responsibilities include: Managing and supporting a Helpdesk team (3 operatives) Overseeing reactive maintenance requests ( 1,500 per month) Ensuring all work orders are logged and managed through the CAFM system Acting as the primary escalation point for service issues Driving SLA performance and service delivery standards Producing daily and weekly reports (Excel-based) Liaising with stakeholders, engineers, subcontractors and operational teams About You We're looking for someone with experience in an FM Helpdesk environment, ideally within a reactive maintenance setting. You will have: Experience within Facilities Management Strong understanding of reactive maintenance workflows Experience using CAFM systems (Elogbooks desirable) Confidence managing a busy, admin-heavy workload A proactive approach with the ability to drive team performance Strong communication and stakeholder management skills Why Apply Work on a high-profile Central London portfolio Be part of a contract with high standards and strong client relationships Join a business with growth and development opportunities Step into a role where you can make a real impact on team performance To apply, please send your CV to (url removed)

A unique and exciting opportunity for a Specialist Technician to join within Operational Services as part of a maintenance/install hybrid team. Nestled amongst the rolling hills of the Surrey countryside, we offer market leading benefits and a role in which you can make a real impact on people's lives! We value, empower and support every member of staff to get the best out of your unique talents, so you'll be rewarded with a generous salary, 20 days annual leave which increases by 1 day per year for a maximum of 5 days, bank holidays and 7 University days (Easter & Christmas) salary sacrifice benefits and a unique and vibrant working environment on-campus. Roles & Responsibilities: Working as part of a team responsible for small installation works and supporting operational maintenance of University premises, you will be undertaking planned projects and reactive work on various systems to support the University's infrastructure and environmental control systems across all our premises, ensuring that they are maintained and installed in a safe, efficient, and functional order. You'll need good planning, organising and prioritising skills, and will be working at a senior level. As such, you will be expected to tackle more complex tasks, take on additional responsibilities and communicate effectively at a senior level. Other responsibilities include: Maintain all systems, including statutory inspection and testing where required, to meet current legislative requirements. Ensure failing plant or assets are reported to the Helpdesk and plant areas are maintained in good condition. Deliver an effective and timely response to maintenance demands across the University in a timely and cost-effective manner. Ensure compliance with all University Health and Safety and Environmental systems and procedures, and take an active part in the development of these policies Ensure the use of equipment and materials in delivery of maintenance services are appropriate and meet current legislative standards. Keep up to date with related legislation and developments, attending courses and passing all necessary exams to maintain professional accreditation. Carry out multi-skilled tasks, where relevant, such as (but not restricted to) mechanical isolation and fault finding, electrical isolations, minor carpentry, redecoration repairs linked to maintenance and small works. Complete all administrative work associated with departmental management systems, including the completion of work records, timesheets, stores issues, estimates and health & safety records. Utilise Building Logbook to record all maintenance visits and any relevant defective information and repairs. All defects to be reported immediately to the help desk for further action. Must be computer literate and work well with computer/tablet systems What's in it for you? We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive. Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer: 25 days holiday 8 days bank holiday / 3 Uni days at Easter / 3 Uni days at Xmas / plus 1 VC Day = Total 40 days 36 Hours per week Training in relevant areas Discount at SSP Onsite discounted childcare Cycle to work scheme. Electric car lease scheme The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. Further details Job Description

Purchasing and Operations Lead Location: Ringwood, Hampshire Salary: £35,000 £40,000 per annum Hours: 37.5 hours per week The Role Are you a driven Purchasing and Operations Lead who can take ownership of end to end operational excellence Managing purchasing, inbound receiving, warehousing, stock control, logistics, and returns. You ll ensure internal and external customers receive a high quality, well managed service, continuously improving processes while keeping operations efficient, compliant, and properly resourced. Leading a small team, the role is office-based with a small clean warehouse opposite. Skills and Experience: At least 2 years experience in a similar operation and purchasing role. Strong experience managing full stock lifecycle. Proven background in purchasing, supplier relationship management, and supplier negotiation. Excellent interpersonal skills, problem solving, and knowledge sharing. Excellent time management and ability to manage multiple priorities. Confident communicator. Desirable: CIPS qualification or similar. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, on a growth trajectory. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Service Delivery Manager - Managed Services Provider Location: Hybrid / London Salary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers. Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved. Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement. Acting as the senior point of escalation for service-related matters and ensuring timely resolution. Building and maintaining strong customer relationships through regular service reviews and performance reporting. Working closely with technical teams and project functions to ensure smooth service transition and operational readiness. Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes. Confident leadership style with the ability to motivate, guide, and develop teams. Excellent communication and stakeholder-management skills. A customer-focused approach with a commitment to delivering high-quality service. Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.

Lead and shape the operational backbone of technology for a high-profile, customer focused organisation. An established and recognisable organisation is looking for a Head of Technology Operations to lead the day-to-day running of technology services. This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior lead for incident, problem, and change management Improving service performance, automation, and operational efficiency Overseeing cloud and infrastructure platforms to ensure resilience, scalability, and cost control Ensuring operational security, identity, and access controls are effectively managed Partnering with wider business teams to support new initiatives and ensure services are operationally ready Leading and continuously developing a high-performing technology operations team Managing key suppliers and technology partners About you Experience working within a multi-site organisation, ideally B2C Senior leadership experience within IT or technology operations Strong background in service management, infrastructure, and cloud platforms with the ability to be technical and up to date with latest technology Experience overseeing service desk and operational engineering teams; ensuring SLAs and KPIs are set up and adhered to Understanding of operational security, identity management, and regulatory frameworks such as GDPR Experience managing third party suppliers, vendors, and operational budgets Ability to build strong relationships across technology and business leadership This is an opportunity to shape how technology services operate within an established organisation and play a key role in enabling business-wide transformation. Permanent opportunity Coventry based office 2x days per week on-site with 3x days working remotely. Tuesday/Wednesday office-based. Salary £70,000 - £80,000 Benefits - 9% employer contribution, 28 days holidays + Bank Holidays, holiday buy/sell scheme, cycle to work scheme, death in service, employee assistance programme, occupational health provider service. We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.

JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately- for 3 Months Liverpool- L7 3FA Hybrid working. £14.74-15.28 an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.

Senior Recruitment Consultant Social Care Specialist - Warm Desk Bristol - Hybrid (4 days office based, 1 day WFH) Base salary of up to 35K (based on recruitment experience) + Uncapped Commission Are you an experienced Recruitment Consultant with a proven track record of success in winning your clients and reaching targets? We are looking for driven and ambitious individuals to join our winning team in Brook Street. We are proud to be Brook Street Committed to putting people into meaningful work, we are proud to be Brook Street. It's what sets us apart from our competitors. We put people at the heart of everything we do, and we truly love our brand and what we stand for. About the role: Business development calls and client meetings - you will build up and look after your own client base by proactively reaching out to potential and existing clients to discuss their recruitment needs. Candidate marketing - you will source, screen, and engage with candidates, placing them into meaningful employment with your clients. Building strong relationships with clients and candidates alike to foster long term relationships. Developing your personal online brand and working towards achieving targets. Who we're looking for: An experienced Recruitment Consultant who has worked in any market, a proven biller in either a temporary or permanent recruitment position. A strong work ethic and hunger to learn. Ambition, drive, and a money motivated attitude. First class communication skills. What you'll receive: Bespoke Training: 8 week on the job & online training programme to ensure your success Compensation : Competitive base salary with opportunities for incentive pay, including commission, bonuses, and rewards. Holidays: 24 days' annual leave (up to 27 days with service) plus your birthday off, with the option to purchase up to five additional days. Recognition and rewards: Shout outs, Branch of the Year competitions, high-performance incentives, employee appreciation and so much more. Pension: Competitive plan with contributions that grow with your length of service. Health & wellbeing support: Flexible benefits fund offering private medical insurance, dental, gym memberships, health screenings, and more. Work life balance: Generous family friendly policies, including an employee assistance programme. Additional Perks: Monthly early finish Fridays, discounted share purchase opportunities, annual volunteering programme and awards, gym membership discounts, and retail shopping discounts through Tastecard and ManpowerGroup Rewards. Why join us? At Brook Street, your career is more than just a job. It's a chance to thrive in a vibrant and inclusive community where your achievements are celebrated, your wellbeing is prioritised, and your potential is empowered. Develop your skills with our award-winning Learning and Development team and take control of your growth with our Brook Street Career Ladder. Be part of a diverse and supportive team and explore new opportunities across our family of brands. About us: Your local recruitment experts We are one of the UK's leading trusted recruitment agencies, specialising in business professionals and social care, and we make hiring and job searching more personal, priding ourselves on providing a high-quality service that keeps our associates and clients returning time and again. We are proud to have been voted one of the world's most ethical companies for 15 years. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community-a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. Discover why we are so proud to be Brook Street. Apply now. At ManpowerGroup we're a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we're happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.

Job Title: Service Desk Team Leader - Software Department Location: Hull, UK (Officed based) Salary: £28,000- £34,000 per annum Job type: Full-time, Permanent Reality Solutions is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull click apply for full job details

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Seats is one of the world's leading manufacturers of aircraft seats, for both crew and passengers. 1 million Safran Seats-manufactured aircraft seats are currently in service with air fleets around the world. Job Summary The Technical Support Specialist supports the implementation, operations and maintenance of an effective technology stack focussed on delivering the support needed for the SGB business. Providing support through both ServiceNow and 'at-elbow', and working with other members of the SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists in supporting, implementing and maintaining all IT/IS/PLM solutions. Responsibility for the day-to-day operational delivery of the technical solution also resides with the Technical Support Specialist. The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology deployed in the SGB business Scope of Responsibilities Provide day-to-day operational IT support for business users across: oNewport (primary site) oCwmbran (offsite location) oBrackley (smaller user base supported remotely) Ensure continuity of IT services ("keeping the lights on") across all supported sites. Manage and resolve: oSupport tickets oIncidents and system failures oService requests (e.g., new PCs, hardware deployment) Contribute to project-related activities when required, although this is a smaller portion of the role. Opportunity to get involved in improvement initiatives beyond BAU support. Experience Approximately 2-3 years' experience in the field. Strong background in IT support and understanding of service desk / service support environment Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles). Proficient in Microsoft services and tools. ServiceNow experience is advantageous. Industry background is flexible (manufacturing/industrial experience not required). Soft Skills Demonstrates initiative and proactive approach to work. Confident in delivering presentations and cross-training sessions. Strong communication skills, both written and verbal. Good analytical and problem-solving ability (able to diagnose issues effectively). Self-motivated and able to work independently.

Job Tittle: EUC Architect Location: Belfast, Coleraine, Derry - Londonderry - 1 to 2 days per week onsite Contract Type: Permanent, Full-Time Salary: Circa £45000 - £47,000/Annum Are you ready to take your career to the next level? Our client, a forward-thinking organisation in the Information Technology sector, is seeking an enthusiastic and experienced End User Compute Architect to join their dynamic team. This is a hands-on technical architect role focused on designing, improving, and delivering modern End User Compute (EUC) services. You'll play a key role in shaping how staff and students access IT systems-driving innovation across device management, endpoint security, and cloud-based technologies. About the Role: As the End User Compute Architect, you will be at the forefront of implementing innovative deployment methodologies and technologies that elevate our end-user compute services. You will have the autonomy to influence the adoption of emerging technologies and play a vital role in shaping the future of our organisation's IT landscape. Who You Are: You possess expertise in cloud MDM/MAM technologies and have experience with endpoint management and security tools. You have a knack for Scripting (preferably PowerShell) and a background in managing technical delivery teams. You excel in problem-solving and have strong interpersonal skills to communicate effectively with both technical and non-technical stakeholders. Experienced in Microsoft Endpoint Manager (Intune) or Jamf Pro SCCM/MECM (imaging, patching, application deployment) VDI/Desktop as a Service (eg Azure Virtual Desktop) Endpoint Security (AV, EDR, threat protection) PowerShell Scripting and automation Key Responsibilities: Design and deliver modern End User Compute (EUC) services Lead the implementation of device management and deployment strategies Manage and enhance endpoint platforms (desktop, mobile, VDI) Drive adoption of cloud-based MDM/MAM solutions Manage and coordinate defined "evaluation and investigation" activity aimed at supporting and developing the integration and adoption of the use of corporate approved and centrally managed technology platforms and associated configurations. Initiate and execute centralised service management responsibilities, service performance monitoring, design of software and operating system deployment methods and the production of reporting and monitoring procedures relating to end user device security (eg virus and malware threats). Maintain, manage and develop the endpoint management platforms, endpoint security and Virtual Desktop Infrastructure, including image creation, deployment and maintenance, application packaging and deployment, deployment of security updates and vulnerability management. Research, develop, promote, and support endpoint management and deployment technologies and associated desktop tools. Continuously seek to automate processes including application deployments and management using major Scripting languages such as PowerShell and batch Scripting. Provide a technical consultancy and support service to ICT support staff and to faculty ICT support staff responsible for the deployment and delivery of staff and student services, via managed roll-out projects. Manage and develop the secure configuration and deployment of tailored policies responsible for ensuring effective deployment of endpoint protection capabilities. Represent the department as a technical liaison with maintenance and service providers to resolve operational problems and to contribute to cyclical customer-supplier reviews. Function as the primary technical resource and trusted advisory for internal stakeholder engagements pertaining to endpoint hardware configuration and life cycle management, corresponding procurement activities, endpoint compliance requirements and application requirements. Create technical content and guidance documentation and deliver training courses and knowledge transfer sessions pertaining to new and improved End User Compute services. Why Join Us? Be a part of a supportive and innovative team where your ideas and contributions matter. Enjoy a competitive salary and the opportunity for professional growth. Work in a flexible, hybrid environment that values work-life balance. If you are excited about leveraging technology to improve end-user experiences and meet the qualifications listed above, we would love to hear from you! Apply today to seize this opportunity to make a real impact! Note: Applications must be submitted through the official application form available at [our client's website]. CVs will not be accepted as a substitute for the application form. Join our client in shaping the future of technology. Your journey starts here! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Contract Administrator Location: Ringwood, Hampshire Salary: £35,000 £38,000 per annum Hours: 37.5 hours per week The Role Are you a proactive Contract Administrator looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction? In this role, you ll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by creating Work Requests and Statements of Work with Technical Leads. Skills and Experience: Strong customer relationship and communication skills. Experience with contract management. Strong organisational and planning skills. Proactive and solutions focused approach. Experience of working within a managed service provider. Experience in managing SLAs and KPIs to the required standards. Experience of inputting into quality management systems, including ISO9001:2015. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Coordinator to join the team located in Manchester . Role Summary: The successful candidate will be responsible for providing the operational delivery of the post room services and support Facility Management services. Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping digital mail post trays names up to date, ensuring areas are tidy and that uncollected post is distributed Support in offsite archiving recalling and sending offsite. Monitor and maintain stationery levels Deliver goods received to correct destination/person Approve invoices; goods received notes and statements for payment purposes Assists with preparing meeting and conference rooms. support setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. IT/AV checks. Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate HSE processes and client HSE standards Conduct monthly health and safety SLA checks in support of contract performance requirements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Provides personal services to employees such as arrangement stationary for events, office wayfinding, volume tracking & reporting, storytelling & building tours & administrative support (preparation of meeting materials), and other services as needed. Maintains neat appearance in the print hubs, meeting rooms rooms and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Services Team and CBRE community with general administrative support including event management, desk booking, locker management, etc. Requests building and/or equipment services as needed. Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Any other task suitable and agreeable within scope Person Specific Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels Deal with any enquiries in a prompt and efficient manner To immediately raise any health and safety concerns to your manager or team leader

UK Recruitment Consultants - Opportunity to Relocate to Australia! Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au

Revit MEP Co-ordinator Permanent Location Fully Remote Salary Per Annum Negotiable depending on experience A fantastic opportunity has arisen for one of the UK's successful gold value-added resellers of Autodesk software & one of the UK s leading digital transformation partners within the built environment. As a recognised and trusted provider of advanced digital solutions, industry software, IT infrastructure, consultancy, and data-driven services, this organisation supports major Architecture, Engineering, and Construction (AEC) firms across the UK. Due to expansion, they are now looking for an experienced Revit MEP Co-ordinator / MEP Digital Engineer to join their team. You must be a team player, eager to learn and passionate about the construction industry. You will be customer-focused and great at forming new relationships with new and existing customers, helping to ensure that they receive the best possible service. You will have at least 3 4 Years experience in a Construction or off-site manufacturing background creating Mechanical, Electrical, or Public Health models/drawings to RIBA Stage 5 and a high Level of Detail, ideally within a building services environment. Responsibility & Duties Modelling MEP Models to RIBA Stage 5 and a high Level of Detail. Creating Layout Drawings for General Arrangements, MEP Layouts, or for 2D Markups, including modelled elements and annotations. Creating Manufacturer-specific Revit Models/Families. Creating Parametric/Dynamic Revit Families for flexible use. Implement and retain specifications & Revit models. Working with BIM Execution Plans & extracting project requirements. Providing MEP coordination advice to design partners. Experience & Qualification Experience in producing MEP Models to RIBA Stage 5 and a high Level of Detail. Advanced knowledge in Revit with a specific focus on MEP modelling/drawing production. Foundational knowledge in AutoCAD and Navisworks Knowledge of MEP detailing for Manufacturing/Fabrication in Revit. Experience working with Offsite Contractors, or in MMC project works. Experience with installation drawings for onsite use Working knowledge of wider design tools such as Dynamo, Rhino, SketchUp, 3DSMax and Solibri is advantageous but not essential Should this role be of interest please send your most up-to-date CV to the details below and get in touch straight away. co. uk Linkedin- priteshtailorcad

The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.

Witney, Princes Risborough & UK-wide travel Salary - On application Our client provides hands-on IT managed services, and technical projects to schools across England. They support over 5,000 schools nationally and are proud to be an inclusive, collaborative and people centred organisation. They put schools first, delivering reliable, high quality services that help them get on with what matters most teaching and learning. Their values guide everything they do: they care about their work, they think yes, they keep things clear, they commit to excellence, they deliver on their promises and they work as one team. They are now seeking an experienced Operations Director to lead the next phase of operational excellence across their organisation. The Role Reporting directly to the Managing Director, the Operations Director will provide strategic and operational leadership across their core service delivery functions: Service Desk Regional Technical Teams Project Delivery This is a key role shaping how we scale, transform and continuously improve their services. You will lead the development of efficient, consistent and scalable operational processes to support growth, build capability and deliver an excellent customer experience for schools. Working as part of the senior leadership team, you will drive operational transformation, strengthen performance across all service areas and ensure their operational model supports their commercial and strategic objectives. Direct reports include the Head of Service Delivery, Head of Service Desk Operations and Head of Projects. Key Responsibilities Operational Leadership & Transformation Lead all operational teams to deliver consistent, high quality services. Drive operational change, process improvement and modernisation across the business. Create aligned ways of working across field teams, service desk and projects. Champion a culture of continuous improvement and operational excellence Service Delivery & Performance Ensure a reliable, professional managed service for all customers. Set clear service performance metrics and reporting. Drive consistency, standards and best practice across regional teams. Strengthen documentation, processes and shared service methodologie Projects Delivery Oversee the successful delivery of technical projects, ensuring work is delivered on time and with minimal disruption. Support project frameworks, resource planning and capability development. Ensure project delivery supports growth and onboarding Strategic Leadership Contribute to the wider strategic direction their organisation. Align operational infrastructure with commercial and growth plans. Provide insight on resource planning, capacity, service development and long term operational needs. People Leadership Build strong leadership within operational teams. Drive accountability, performance and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation and change management. Understanding of IT service management frameworks (e.g. ITIL). Experience overseeing technical support, service desk and project functions. Ability to develop processes, frameworks and operational efficiencies. Strong communication and stakeholder engagement skills. Able to operate effectively in a fast paced, evolving environment. Desirable Experience working in the education or schools IT sector. Knowledge of ITIL, Prince2 or similar frameworks. Personal Attributes Highly driven and results focused. Confident leading organisational change. Collaborative and team oriented. Strong customer focused mindset. Able to operate strategically while remaining hands on when needed. This is a full time role with flexible working. Regular presence will be required across their Witney and Princes Risborough offices, with travel across the UK to support regional teams and customer engagement. The package will be discussed at the interview stage and reflects the responsibility and scope of the role. Our client provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. Between these brands they provide services to over 5,000 schools across UK and employ over 470 staff members. They put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. Our client is a friendly and supportive place to work where people feel trusted and respected, and they are proud of the diversity and flexibility that they have and the breadth of skills and experience of their staff. Our client is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment REF-