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bereavement practitioner
Oasis Restore Secure School
Restore Practitioner
Oasis Restore Secure School Rochester, Kent
Do you want to be part of a revolution in Youth Justice? Are you passionate about working with children who are on remand or sentenced? Do you have a gift for balancing kindness with structure? If you said yes to any of the above, then we have an opportunity for you like no other! Following a period of internal building works coupled with a comprehensive learning review with all our staff over our therapeutic processes and what we have learnt so far on this revolutionary journey; we are offering a hugely exciting opportunity for people with relevant personal and professional experience to come and join our growing team of Restore Practitioners. This will be an amazing opportunity for those with the correct skillset to come and work with our new cohort of students. As a Restore Practitioner, you will join our key frontline residential department as well as being part of the wider Oasis Restore team dedicated to nurturing children from challenging backgrounds. You will be guiding them toward positive futures in the UK's first Secure Academy Trust to educate children in custody. The school is all year-round, offering 24/7 integrated and therapeutically informed education, health and social care, which means you will be working shift patterns. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Restore Practitioners will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential. Our Academy Oasis Restore is the country's first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ). Oasis Restore's mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. To read more about us please visit our website . The role and what we are looking for: This isn't just any role-it's an ever-evolving, hands-on position where you'll create a safe, home-like environment in a custodial setting. You'll be responsible for fostering self-esteem, teaching life skills, setting boundaries, and introducing children to new interests and experiences. A therapeutic approach is essential, as you'll help our youth navigate their journeys with compassion, structure, and resilience. As our student numbers increase Restore Practitioners will work across each of the 12 residential flats at Oasis Restore, taking primary responsibility for the children living in this flat and working within an inter-disciplinary team around each child. You will work within a team which includes experienced social care managers and therapists as well as working with teaching staff to support the children's engagement in education and wider school activities. You will play an active role in the school's enrichment programme, delivering sessions which promote the development of the whole child. In addition to delivering and supporting enrichment programs, you'll ensure our safeguarding standards are rigorously upheld and keep our systems updated. Your attention to these protocols will play a crucial role in keeping our children safe and supported. At Oasis Restore we provide extensive training, but we also welcome your unique perspective and flair.You will be passionate about making a difference to the children's lives, empathetic in your approach to them and to your colleagues, patient, hopeful, forgiving, and able to behave with a curious mindset in your approach. You will have integrity, respect for others and their different life experiences and backgrounds and will understand and be able to maintain professional relationships and boundaries and have an unwavering commitment to child safeguarding. Your experience, combined with our guidance, will empower you to make a genuine impact. If you're ready for a challenging yet deeply fulfilling role, we'd love to hear from you. Join us as a Restore Practitioner and be part of something truly transformative. Our offer to you As a relatively new established subsidiary of the Oasis Charitable Trust, you will enjoy the benefit of being part of a national organisation that aims to support all staff to reach their full potential and a once in a lifetime opportunity to create, develop and grow a new collaborative and innovative values-based organisation. As well as this you will also benefit from the following opportunities: A mixture of one to one and group reflective practise, coaching & regular line management/supervision sessions Experience an Appraisal policy that decouples pay and performance. An elected staff forum to listen to, and act on staff feedback. We have recently recognised Unison to collectively bargain on behalf of all our non-teaching and non-leadership staff Access to the Local Government Pensions Scheme (a competitive, defined benefit pension scheme) Access to a funded cash plan health scheme Access to an EAP service 33 days annual leave including bank holidays, rising to 35 days after two years. Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme). Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave. Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant) Have a structured and bespoke induction training plan plus a training offer bespoke to our context leading to a level 3 qualification in the therapeutic care of adolescents. Comprehensive PRICE (Protecting Rights In a Caring Environment) training (front line roles only) Supportive sick leave pay (based broadly on the length of service framework in the national 'Green Book' framework) from Day 1 of employment. Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives. Blue Light Card (subject to meeting their eligibility criteria) Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work) Access to free car parking, season Ticket Loans, Specsavers eye care vouchers and a cycle to work scheme (subject to meeting their eligibility criteria). Do you dare to care? Are you ready to make a lasting difference and want a truly unique role? What are you waiting for? Apply today! Make sure you download and complete our 'Application Form' including the voluntary 'Equal opportunities form ' and submit both documents to today . If you would like some more information or to have an informal conversation with someone, please contact us at . Safeguarding and Pre-Employment Checks We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant and rigorous employment checks including references and right to work checks. It is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. This post is also covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. Equality, Diversity, and Inclusion at Oasis Restore We recognise that our team is strengthened by the knowledge, experience and insights people from a wide range of backgrounds can bring. These beliefs and values are underpinned by decades of work and experience that Oasis has had in a wide range of sectors including education, housing and youth-work supported further by a wide range of independent research and studies elsewhere which evidence that creating teams with diverse experience and perspectives, and encouraging healthy debate, reduces the risk of 'blind spots' that often form barriers to success. Oasis Restore aim is to attract and retain the very best diverse talent and role models to help create an innovative, caring and extraordinary working environment for our staff, that enables us to deliver exceptional, caring and psychologically informed learning experience for our students. We would therefore like to encourage applications from people with varied skillsets, life experiences, and from different backgrounds and sectors to help shape Oasis Restore. If you can demonstrate some of the criteria and believe you have what it takes, then we'd love to hear from you. Given the nature of our work we also welcome applications from candidates with the following lived experience: Experience of working successfully with vulnerable children who sometimes have multiple and complex needs. . click apply for full job details
Apr 02, 2026
Full time
Do you want to be part of a revolution in Youth Justice? Are you passionate about working with children who are on remand or sentenced? Do you have a gift for balancing kindness with structure? If you said yes to any of the above, then we have an opportunity for you like no other! Following a period of internal building works coupled with a comprehensive learning review with all our staff over our therapeutic processes and what we have learnt so far on this revolutionary journey; we are offering a hugely exciting opportunity for people with relevant personal and professional experience to come and join our growing team of Restore Practitioners. This will be an amazing opportunity for those with the correct skillset to come and work with our new cohort of students. As a Restore Practitioner, you will join our key frontline residential department as well as being part of the wider Oasis Restore team dedicated to nurturing children from challenging backgrounds. You will be guiding them toward positive futures in the UK's first Secure Academy Trust to educate children in custody. The school is all year-round, offering 24/7 integrated and therapeutically informed education, health and social care, which means you will be working shift patterns. Oasis Restore represents a revolution in youth justice: an opportunity for children within the criminal justice system to experience a restorative environment that creates the potential for them to thrive both now and for the future. Restore Practitioners will build and model healthy and trusting relationships with children that enable them to feel safe, learn and reach their full potential. Our Academy Oasis Restore is the country's first secure school that is a proof-of-concept policy initiative funded by the Ministry of Justice (MoJ). Oasis Restore's mission is to transform the life chances of children aged 12-18 years in the criminal justice system through delivering psychologically informed, integrated practice that centres on trusted, safe relationships between staff and children. Oasis Restore is a learning community that embeds hope, stability, and opportunity for children beyond the secure school. To read more about us please visit our website . The role and what we are looking for: This isn't just any role-it's an ever-evolving, hands-on position where you'll create a safe, home-like environment in a custodial setting. You'll be responsible for fostering self-esteem, teaching life skills, setting boundaries, and introducing children to new interests and experiences. A therapeutic approach is essential, as you'll help our youth navigate their journeys with compassion, structure, and resilience. As our student numbers increase Restore Practitioners will work across each of the 12 residential flats at Oasis Restore, taking primary responsibility for the children living in this flat and working within an inter-disciplinary team around each child. You will work within a team which includes experienced social care managers and therapists as well as working with teaching staff to support the children's engagement in education and wider school activities. You will play an active role in the school's enrichment programme, delivering sessions which promote the development of the whole child. In addition to delivering and supporting enrichment programs, you'll ensure our safeguarding standards are rigorously upheld and keep our systems updated. Your attention to these protocols will play a crucial role in keeping our children safe and supported. At Oasis Restore we provide extensive training, but we also welcome your unique perspective and flair.You will be passionate about making a difference to the children's lives, empathetic in your approach to them and to your colleagues, patient, hopeful, forgiving, and able to behave with a curious mindset in your approach. You will have integrity, respect for others and their different life experiences and backgrounds and will understand and be able to maintain professional relationships and boundaries and have an unwavering commitment to child safeguarding. Your experience, combined with our guidance, will empower you to make a genuine impact. If you're ready for a challenging yet deeply fulfilling role, we'd love to hear from you. Join us as a Restore Practitioner and be part of something truly transformative. Our offer to you As a relatively new established subsidiary of the Oasis Charitable Trust, you will enjoy the benefit of being part of a national organisation that aims to support all staff to reach their full potential and a once in a lifetime opportunity to create, develop and grow a new collaborative and innovative values-based organisation. As well as this you will also benefit from the following opportunities: A mixture of one to one and group reflective practise, coaching & regular line management/supervision sessions Experience an Appraisal policy that decouples pay and performance. An elected staff forum to listen to, and act on staff feedback. We have recently recognised Unison to collectively bargain on behalf of all our non-teaching and non-leadership staff Access to the Local Government Pensions Scheme (a competitive, defined benefit pension scheme) Access to a funded cash plan health scheme Access to an EAP service 33 days annual leave including bank holidays, rising to 35 days after two years. Subject to meeting basic eligibility criteria, be entitled to up to 8 weeks full-pay and 18 weeks half-pay paid maternity/adoption/shared parental leave (based broadly on the NHS Employers scheme). Subject to meeting basic eligibility criteria be entitled to up to 3 weeks fully paid paternity leave. Paid time off to attend antenatal appointments (those staff who are either pregnant or whose partner is pregnant) Have a structured and bespoke induction training plan plus a training offer bespoke to our context leading to a level 3 qualification in the therapeutic care of adolescents. Comprehensive PRICE (Protecting Rights In a Caring Environment) training (front line roles only) Supportive sick leave pay (based broadly on the length of service framework in the national 'Green Book' framework) from Day 1 of employment. Up to 5 days discretionary paid compassionate/emergency/general leave plus further discretionary unpaid leave Up to 4 weeks paid parental bereavement leave plus up to 5 days paid bereavement leave for the death of other specified close relatives. Blue Light Card (subject to meeting their eligibility criteria) Expenses and travel costs incurred as part of the working day (as appropriate, not including travel to work) Access to free car parking, season Ticket Loans, Specsavers eye care vouchers and a cycle to work scheme (subject to meeting their eligibility criteria). Do you dare to care? Are you ready to make a lasting difference and want a truly unique role? What are you waiting for? Apply today! Make sure you download and complete our 'Application Form' including the voluntary 'Equal opportunities form ' and submit both documents to today . If you would like some more information or to have an informal conversation with someone, please contact us at . Safeguarding and Pre-Employment Checks We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant and rigorous employment checks including references and right to work checks. It is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. This post is also covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent and spoken English is an essential requirement for this role. Equality, Diversity, and Inclusion at Oasis Restore We recognise that our team is strengthened by the knowledge, experience and insights people from a wide range of backgrounds can bring. These beliefs and values are underpinned by decades of work and experience that Oasis has had in a wide range of sectors including education, housing and youth-work supported further by a wide range of independent research and studies elsewhere which evidence that creating teams with diverse experience and perspectives, and encouraging healthy debate, reduces the risk of 'blind spots' that often form barriers to success. Oasis Restore aim is to attract and retain the very best diverse talent and role models to help create an innovative, caring and extraordinary working environment for our staff, that enables us to deliver exceptional, caring and psychologically informed learning experience for our students. We would therefore like to encourage applications from people with varied skillsets, life experiences, and from different backgrounds and sectors to help shape Oasis Restore. If you can demonstrate some of the criteria and believe you have what it takes, then we'd love to hear from you. Given the nature of our work we also welcome applications from candidates with the following lived experience: Experience of working successfully with vulnerable children who sometimes have multiple and complex needs. . click apply for full job details
Shooting Star Children's Hospices
Community Nurse
Shooting Star Children's Hospices
Job Title: Community Nurse Salary: £40,355 - £46,089 per annum Team: Community Care Hours: Full Time,37.5 Contract Type: Permanent Location: Guildford and Community Based around Surrey and London,GU3 1LP About Shooting Star Children s Hospices We have an exciting opportunity for a Community Nurse to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism mean every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we continue to strengthen our services and invest in improvements that will enhance the support we offer to children and families. About the role This rewarding Band 6 Hospice Community Nurse role offers the opportunity to deliver specialist, compassionate care to children and young people with life limiting or life threatening conditions. You will provide holistic, responsive nursing support across the community, including in family homes, hospitals and wider care settings, ensuring each child receives the right care at the right time. This role requires experience of delivering high quality clinical care and the ability to work collaboratively with Community Children s Nursing Teams, hospital specialists, palliative care services and hospice colleagues to ensure seamless, joined up support for families. You will be the first point of contact for many families following referral, taking time to understand their needs, explore their understanding of hospice care and guide them towards the most appropriate support. You will provide symptom management, anticipatory guidance and responsive care during periods of uncertainty, and you may act as a hospice key worker for some children, coordinating services to maintain continuity. You will also participate in a 24 hour on call rota to support children approaching end of life at home, offering hands on nursing care, practical advice and emotional support. Working closely with our psychosocial team, you will help deliver truly holistic care for every family. About you This role requires experience of working as a Registered Children s Nurse (Band 6), with the clinical confidence, compassion and communication skills needed to support families facing complex and often uncertain situations. Community or palliative care experience is advantageous but not essential; you will also have the ability to learn and develop specialist skills with the support of our experienced team. You will be a resilient, adaptable practitioner who can work both independently and as part of a multidisciplinary team, bringing warmth and professionalism to every interaction. You will also have the ability to build strong, trusting relationships with families and professionals alike, communicate clearly and sensitively, and provide holistic, family centred care. You will be confident in assessing clinical needs, responding to changes in a child s condition and offering guidance that empowers families. As part of the role, there will be opportunities to contribute to educating and supporting other professionals caring for children with complex and palliative needs. If you are motivated, compassionate and committed to making a meaningful difference, we would love to hear from you. Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Cycle to work scheme Mental Health First Aiders Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. OR In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974. Equality, diversity and inclusion Shooting Star Children s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Please contact Phoebe Robinson if you have any questions about this role. Closing Date: 15/04/2026
Mar 28, 2026
Full time
Job Title: Community Nurse Salary: £40,355 - £46,089 per annum Team: Community Care Hours: Full Time,37.5 Contract Type: Permanent Location: Guildford and Community Based around Surrey and London,GU3 1LP About Shooting Star Children s Hospices We have an exciting opportunity for a Community Nurse to join our team at Shooting Star Children s Hospices. Shooting Star Children s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism mean every family has the opportunity to make every moment count. It s a great time to join Shooting Star Children s Hospices as we continue to strengthen our services and invest in improvements that will enhance the support we offer to children and families. About the role This rewarding Band 6 Hospice Community Nurse role offers the opportunity to deliver specialist, compassionate care to children and young people with life limiting or life threatening conditions. You will provide holistic, responsive nursing support across the community, including in family homes, hospitals and wider care settings, ensuring each child receives the right care at the right time. This role requires experience of delivering high quality clinical care and the ability to work collaboratively with Community Children s Nursing Teams, hospital specialists, palliative care services and hospice colleagues to ensure seamless, joined up support for families. You will be the first point of contact for many families following referral, taking time to understand their needs, explore their understanding of hospice care and guide them towards the most appropriate support. You will provide symptom management, anticipatory guidance and responsive care during periods of uncertainty, and you may act as a hospice key worker for some children, coordinating services to maintain continuity. You will also participate in a 24 hour on call rota to support children approaching end of life at home, offering hands on nursing care, practical advice and emotional support. Working closely with our psychosocial team, you will help deliver truly holistic care for every family. About you This role requires experience of working as a Registered Children s Nurse (Band 6), with the clinical confidence, compassion and communication skills needed to support families facing complex and often uncertain situations. Community or palliative care experience is advantageous but not essential; you will also have the ability to learn and develop specialist skills with the support of our experienced team. You will be a resilient, adaptable practitioner who can work both independently and as part of a multidisciplinary team, bringing warmth and professionalism to every interaction. You will also have the ability to build strong, trusting relationships with families and professionals alike, communicate clearly and sensitively, and provide holistic, family centred care. You will be confident in assessing clinical needs, responding to changes in a child s condition and offering guidance that empowers families. As part of the role, there will be opportunities to contribute to educating and supporting other professionals caring for children with complex and palliative needs. If you are motivated, compassionate and committed to making a meaningful difference, we would love to hear from you. Please see the attached job description for more information about this opportunity at Shooting Star Children s Hospices. What we offer In return you will receive a competitive salary along with a range of benefits, which include: Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions Annual leave 27 days plus Bank Holidays rising with length of service 2 weeks paid sabbatical leave after 5, 10 and 15 years service Contractual benefits Generous sick pay scheme Enhanced maternity, adoption, and paternity leave pay Flexible working arrangements Death in service benefits Reimbursed professional membership fees Eye care Employee referral scheme Blue Light discount card Health and wellbeing Employee Assistance Programme Occupational Health Mindfulness sessions Cycle to work scheme Mental Health First Aiders Safeguarding We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. OR In addition, an enhanced/standard disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974. Equality, diversity and inclusion Shooting Star Children s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. Please contact Phoebe Robinson if you have any questions about this role. Closing Date: 15/04/2026
NEBDN
Provider Services Officer
NEBDN Penwortham, Lancashire
The National Examining Board for Dental Nurses (NEBDN) is a registered charity and a leading Awarding Organisation for Dental Nurses in the UK, delivering awards in Diploma, Apprenticeship, and Specialised Post-Registration areas in Radiography, Implant, Oral Health, Sedation, Orthodontics, Special Care and Fluoride Varnish. We work with 100+ Training Providers across England, Scotland, Northern Ireland and Wales, to ensure that Learners' knowledge, understanding and practical skills are assessed by highly experienced practitioners. NEBDN and accredited Providers. The Provider Services Officer focuses on the day-to-day operational support, ensuring providers have what they require to deliver NEBDN accredited qualifications and courses effectively. They will work with the Provider Services Manager to establish, foster and maintain excellent provider relationships ensuring smooth communications, compliance with accreditation requirements and establishing continued provider relationships. They will take responsibility of gathering and collecting data for reporting dashboards, strategies, and external communications to ensure provider operations runs smoothly. Collaborative team working with internal teams such as Marketing, Accreditation, Customer Support, Assessment and Awards and Quality Assurance is essential for this role. Key Responsibilities To deputise for the Provider Services Manager where required. Maintain regular communication with accredited Providers, answering questions on policies, procedures, assessments and compliance so that all Provider related queries are dealt with to the highest standards of service delivery and are escalated where necessary. Escalate complex issues to the Provider Services Manager when required. To collect data for internal documents, reports and meetings as directed by the Provider Services Manager. Monitor Provider performance data flagging trends and risks. Support communication of Provider monitoring, moderation and audit activity to ensure effective communication and information sharing with the Provider and internal NEBDN teams. Assist with Provider landscape review, Provider onboarding, Provider updates and accreditation renewals with the aim of increasing and sustaining business revenue. Maintain accurate records of Provider information, interactions and compliance status reflecting this in relevant systems and providing data internally to NEBDN departments. Gather feedback from Providers and relay this data to Provider Services Manager for dissemination into NEBDN team through relevant meetings. Inform, attend and support the coordination of Provider webinars, networking events, training sessions and briefings in collaboration with the Provider Services Manager. Provide administrative support for Provider network events. Take responsibility for the operational execution of Provider changes in NEBDN developed systems. This includes bespoke portfolio management and in response to Provider regulatory and funding changes. To undertake practical tasks to implement the strategy set by the Provider Services Manager. Work at pace in line with business objectives and priorities. Help identify areas of service improvement. Benefits: Additional annual leave Bereavement leave Company events Enhanced Company pension Enhanced Maternity leave Enhanced Paternity leave Free on-site parking Health & Well-being programme Life Insurance Sick Pay Work from home
Oct 03, 2025
Full time
The National Examining Board for Dental Nurses (NEBDN) is a registered charity and a leading Awarding Organisation for Dental Nurses in the UK, delivering awards in Diploma, Apprenticeship, and Specialised Post-Registration areas in Radiography, Implant, Oral Health, Sedation, Orthodontics, Special Care and Fluoride Varnish. We work with 100+ Training Providers across England, Scotland, Northern Ireland and Wales, to ensure that Learners' knowledge, understanding and practical skills are assessed by highly experienced practitioners. NEBDN and accredited Providers. The Provider Services Officer focuses on the day-to-day operational support, ensuring providers have what they require to deliver NEBDN accredited qualifications and courses effectively. They will work with the Provider Services Manager to establish, foster and maintain excellent provider relationships ensuring smooth communications, compliance with accreditation requirements and establishing continued provider relationships. They will take responsibility of gathering and collecting data for reporting dashboards, strategies, and external communications to ensure provider operations runs smoothly. Collaborative team working with internal teams such as Marketing, Accreditation, Customer Support, Assessment and Awards and Quality Assurance is essential for this role. Key Responsibilities To deputise for the Provider Services Manager where required. Maintain regular communication with accredited Providers, answering questions on policies, procedures, assessments and compliance so that all Provider related queries are dealt with to the highest standards of service delivery and are escalated where necessary. Escalate complex issues to the Provider Services Manager when required. To collect data for internal documents, reports and meetings as directed by the Provider Services Manager. Monitor Provider performance data flagging trends and risks. Support communication of Provider monitoring, moderation and audit activity to ensure effective communication and information sharing with the Provider and internal NEBDN teams. Assist with Provider landscape review, Provider onboarding, Provider updates and accreditation renewals with the aim of increasing and sustaining business revenue. Maintain accurate records of Provider information, interactions and compliance status reflecting this in relevant systems and providing data internally to NEBDN departments. Gather feedback from Providers and relay this data to Provider Services Manager for dissemination into NEBDN team through relevant meetings. Inform, attend and support the coordination of Provider webinars, networking events, training sessions and briefings in collaboration with the Provider Services Manager. Provide administrative support for Provider network events. Take responsibility for the operational execution of Provider changes in NEBDN developed systems. This includes bespoke portfolio management and in response to Provider regulatory and funding changes. To undertake practical tasks to implement the strategy set by the Provider Services Manager. Work at pace in line with business objectives and priorities. Help identify areas of service improvement. Benefits: Additional annual leave Bereavement leave Company events Enhanced Company pension Enhanced Maternity leave Enhanced Paternity leave Free on-site parking Health & Well-being programme Life Insurance Sick Pay Work from home

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