Workshop Controller

Workshop Controller

Pay - 40000 - 60000

Mon to Fri

Excellent Benefits

• Key Responsibilities
• Operational Control

• Allocate jobs to technicians based on skill level and workload.

• Monitor workshop activity to ensure maximum productivity and efficiency.

• Ensure work is completed within agreed timeframes.

• Control work in progress (WIP) to minimise delays.

• Quality Control

• Ensure all work meets manufacturer and company standards.

• Conduct final quality checks on completed jobs where required.

• Ensure correct repair methods are followed.

• Team Coordination

• Act as the main link between Service Advisors and Technicians.

• Provide technical support and guidance to workshop staff.

• Manage technician time and attendance.

• Workflow Management

• Plan workshop capacity and schedule work accordingly.

• Ensure parts required are ordered and available.

• Monitor job progress and update Service Advisors.

• Health & Safety

• Ensure compliance with health & safety regulations.

• Maintain a safe and clean workshop environment.

• Customer Service Support

• Assist in resolving technical issues or customer concerns.

• Support Service Advisors with technical explanations if needed.

• Performance Monitoring

• Track technician efficiency and productivity.

• Support achievement of labour sales targets.

• Identify training needs within the team.