20 jobs found

Senior Project Manager, Business Operations, Business Change, Business Outcomes, PMP, Prince 2, Agile, Remote Senior Project Manager required to work for a Professional Services business based in Central London. However, this will be based in the office 3 days per week, and the rest from home. We need a good, seasoned Senior Project Manager with excellent communication skills (both verbal and written) and proven, seasoned Stakeholder Management skills. With regards to Stakeholder Management, we need someone who has worked in an environment where 'time is precious' and it is all about being effective in the time allocated when it comes to executing solutions. When articulating your business stakeholder management experiences, they want personalised examples rather than cliché ones. Ones that they would not necessarily have heard before and that are personal to you but good, strong ones of course. We want someone with the following (so please read in FULL before applying): Professional Services experience or knowledge (or a very close, like for like industry) Appreciation this is NOT an IT Project Manager - it is a business facing one with a slant on technology - this is Operational Process driven Business related Stakeholder Management skills, not just technology ones Proven experience with Business Stakeholders / Fee Earners who are very 'time precious' Understanding of firm-wide and programme complexity, including lots of Change Management Having PROVEN experience in a FULL project lifecycle - being there and seeing through a project from start to finish Analysing values and initiatives in order to apply the correct level of resource to each respective requirement / project - really understanding the value of change Ability to articulate the techniques you used and what YOU did - I was responsible for this , I was responsible for that , I influenced this , I impacted the project in this way LESS of WE Pure clarity on how to describe situations and outcomes Ability to map out plans, cost analysis, SWOT analysis etc Understanding of SDLC Leadership capabilities to assist in mentoring more Junior members of the team (Project Managers and Business Analysts) This is a great opportunity and salary is dependent upon experience. Apply now for more details

Insights Lead Hybrid Working with 2 days in Preston, Lancashire or Remote with Travel (Minimum 4 office days) for candidates living 50+ miles from our offices in Preston. £55-60k DOE + Bonus & benefits - 37 hours a week A glance at the Role: The Insights Lead provides expert analytical insight across the Planning & Insights function, transforming operational, forecasting and performance data into actionable intelligence, whilst managing performance and delivery through your team. The role elevates data maturity, ensures high-quality insight for operational decision making, and acts as the analytical lead for both strategic and tactical initiatives. The ability to tell a story with Data is essential. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK's leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: Joining us means joining an organisation that puts people first. - Competitive salary £55k - 60k DOE + inclusion in annual bonus scheme - 25 days' holiday, plus bank holidays and 2 additional concessionary days and day for your Birthday, with the ability to 'buy and sell leave - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions - Access to Health or Dental Plan - Access to our Enhanced Employee Assistance Programme for when you might need some support - The opportunity to earn through our Employee Referral Scheme - Access to our bespoke Reward Discount Scheme - 'Your Perk Site' - Opportunities to attend Wellbeing webinars and social events - Daily free fruit and snacks available to you in our office - Free Car Parking in Preston City Centre - A collaborative & inclusive organisational culture Key Responsibilities - Lead the design, development and automation of dashboards, reporting suites and analytical tools. - Translate complex data into clear insight for decision makers, providing narrative-driven recommendations. - Partner with Planning to validate forecast assumptions and produce performance variance analysis. - Drive data quality improvements and define data governance standards within Planning & Insights. - Own the analytical roadmap, prioritising high-value insights and ensuring timely delivery. - Coach and technically develop the Insights Analysts in modern analytical techniques and tools. - Support strategic projects with scenario modelling, trend analysis and evidence-based recommendations. - Support wider stakeholder population, e.g. Change, IT, HR & Finance. - Communicate clearly to ensure team members are working harmoniously and to the same standard. - Make effective decisions to aid with the progression of projects and problem-solving. - Motivate, support and drive the team towards their goals. - Undertake full responsibility for the management and development of the team. What you will bring - Extensive experience in data, analytics, or insights roles, including leading BI/analytics teams. (Ideally 5-10+ years' experience) - Proven ability to manage, coach, and develop analysts, foster a high-performance culture, and set clear standards. - Experience shaping and delivering a data and insights strategy aligned to organisational goals. - Able to manage multiple deadlines, prioritise effectively, and take ownership for delivery in a fast-paced environment. - Strong experience in analytics, insight, or BI within operations, financial services, or similar data-driven environments. - Proven Data Story Telling ability - Excellent ability to communicate complex data clearly to non-technical audiences. Predictive and Prescriptive analytics with a focus on member outcomes, continuous improvement and cost profile. - Strong communication and report writing skills, able to present complex information simply and persuasively. - Proven ability to influence stakeholders at all levels and build strong internal and external working relationships. - Confident representing the team, challenging constructively, and providing thought leadership. - Commercial and strategic insight mindset - proven ability to translate ambiguous business questions into clear analytical approaches, delivering insights that influence strategy, prioritisation and operational efficiency rather than descriptive reporting. - Stakeholder leadership without authority - highly effective at influencing senior stakeholders, challenging assumptions constructively, and acting as a trusted advisor while operating without formal line management responsibility. - Advanced skills in SQL, Python or R, and data visualisation tools (Power BI, Tableau). - Experience influencing senior stakeholders. - Experience of Contact Centre WFM & Telephony platforms - Avaya, Verint, NICE, others. - High level of accuracy, attention to detail, and ability to identify trends, anomalies, and underlying drivers. - Able to interpret data with a clear commercial mindset - articulating the "so what" and the operational/strategic implications. Nice to have - Experience designing analytical strategy or data standards. - Data governance practices and procedures - Experience supporting change and/or continuous improvement (Technology deployments, systems migration, benefit realisation tracking) - Experience supporting the development of junior analysts through informal coaching, peer review and setting analytical standards, contributing to overall team capability and insight maturity. - Experience working in a regulated environment and with external clients. - Industry-based qualifications or certification as appropriate to the role. The Forum, CCMA, Microsoft, Google Analytics, DAMA, LSS (Green - Black).

Business Analyst Salary : £30,000 - £38,000 Location : Cookstown MCS are delighted to be exclusively partnering with an exciting software company that are hiring for a product owner. This is a fantastic opportunity for an individual that is passionate about business processes and eager to grow their career in a dynamic environment. Within this role, you will be expected to work closely with senior stakeholders to drive the success of their cutting-edge software product which is being used globally to date. MCS has placed the last 4 hires into this thriving business and the feedback has been exceptional. Key Responsibilities (Full training provided) Support the business development process, including managing and prioritising the backlog. Refine user stories and ensure alignment with business objectives. Actively participate in sprint planning, reviews, and retrospectives. Requirements SQL experience is beneficial Experience in a software environment is a must Degree in a relevant field (computer science preferred) Previous experience as a business analyst/ Product Owner is a plus. Strong organisational, communication, and collaboration Why this role? Be part of a close-knit, collaborative team in a company that's scaling fast. Get trained across implementation, customer success, and professional services. Learn how cutting-edge software supports real-world operations Enjoy a positive team culture that champions development and support. Opportunities for Travel To speak in absolute confidence about this opportunity, please send an up to date CV via the link provided or contact Matthew Rainey at Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.

Location: Huddersfield Company: Buy It Direct Salary: £26,500 - Increasing by up to £5,000 each year, based on performance milestones and experience Qualifications: Fully funded CIMA + AI development pathway Launch your career at the intersection of finance and AI At Buy It Direct, you won't just train to become a qualified accountant; you'll play a hands-on role in transforming a fast-growing eCommerce business through AI and automation. This is a three-year graduate programme designed to fast-track you into a Finance Manager or Business Partner role, combining a professional qualification with real-world impact from day one. What you'll get Starting salary of £26,500 per annum Increasing by up to £5,000 each year, based on performance milestones and experience Fully funded CIMA qualification A structured development programme with clear progression Hands-on experience with AI, automation, and data-driven decision-making The opportunity to work on real projects that directly impact the business The programme Year 1 - Build your foundations Get to grips with how finance works in a real business. Support month-end processes (journals, accruals, reconciliations) Assist with audits, reporting, and core finance operations Develop strong financial and analytical skills Begin your CIMA qualification Start using AI tools to support reporting and analysis Year 2 - Take ownership Step into more responsibility and start influencing decisions. Take ownership of parts of the month-end process Prepare VAT returns and balance sheet reconciliations Analyse performance vs budgets and forecasts Present insights to internal stakeholders Contribute to automation and AI-driven process improvements Year 3 - Make an impact Operate at a Finance Manager / Business Partner level. Own management accounts for a business area Lead month-end and deliver accurate, timely reporting Partner with stakeholders across the business Provide insight and challenge to support better decisions Lead AI and automation initiatives to improve performance Mentor junior team members What we're looking for A 2:1 degree (any discipline - we value mindset over subject) Motivation to complete a professional qualification (CIMA) A proactive approach and willingness to take ownership Curiosity about how businesses perform and grow Strong numerical and problem-solving skills Interest in technology, automation, and AI Resilience and adaptability in a fast-paced environment Where this can take you By the end of the programme, you'll be: A fully qualified management accountant A confident commercial thinker influencing business decisions Experienced in using AI and automation to improve performance Ready to step into a Finance Manager or Business Partner role If you're looking for more than a traditional finance graduate role and want to be part of how technology is shaping the future of business, this is your opportunity You may have experience in the following: Finance Graduate, CIMA Graduate, Finance & AI Graduate, Graduate Management Accountant, Commercial Finance Graduate, Finance Analyst Graduate, Business Partner Graduate, Finance Automation Graduate, Accounting Graduate Programme REF-

Business Intelligence Analyst - Job Ref (phone number removed) Watford - 3/4 days per week Salary - 50k - 60k Our client is undergoing a strategic transformation to unify an enterprise-wide data and analytics ecosystem. As a leading player in the foods sector, this organization is integrating multiple ERP platforms into a single, scalable Azure-based data platform, designed to deliver real-time insights and data-driven decision making across Commercial, Supply Chain, Finance and Operations. The BI & AI Solutions function is central to delivering high-value reporting, analytics, and modern data capabilities that propel revenue growth, margin optimisation, inventory control, and operational excellence. This is a unique opportunity to contribute to a mature data strategy within a dynamic, consumer-focused manufacturing environment. Job Description We are seeking a seasoned Business Intelligence & Systems Analyst to join our client in Watford, operating in a hybrid model with four days in the office. The role centers on designing, building and refining BI reporting and analytics on a modern Azure data platform. You will translate business needs into scalable data solutions, optimise data models, and deliver dashboards that empower cross-functional teams. In addition, you will mentor junior analysts and help uplift data modelling, reporting standards, and development practices across the BI team. This role is outcome-focused, with a strong emphasis on driving revenue, margins and operational efficiency through data-driven insights. Key Responsibilities Design, develop, and maintain Power BI dashboards used across Commercial, Supply Chain, Finance, and Operations. Build and optimise data models using SQL, Power Query, and DAX. Transform, clean, and validate datasets to ensure high data quality and reliability. Deliver reporting solutions that provide clear insights into sales performance, margin, stock, and operational metrics. Identify and implement opportunities to automate reporting and manual processes. Develop and maintain Power Automate workflows to improve business efficiency. Document data logic, business rules, and reporting methodologies to ensure consistency and scalability. Requirements 4+ years of BI or Data Analytics experience. Proficiency in SQL (joins, aggregations, ETL logic, stored procedures). Expertise in Power BI (modeling, DAX, visuals, Power Query). Strong data modelling concepts (facts/dimensions, relationships). Advanced Excel skills (formulas, pivots). Solid understanding of data warehousing and data flows. Experience mentoring junior team members. Analytical mindset with meticulous attention to detail. Excellent communication with both technical and non-technical stakeholders. Benefits Competitive compensation package with bonus potential. Comprehensive health and wellbeing benefits. Hybrid work model with four days in the Watford office and remote options. Clear career progression with mentoring and leadership development. Training and professional development opportunities. Inclusive, collaborative culture that values data-driven decision making. Other As part of a major ERP consolidation project and Azure-based data ecosystem transformation, you will help drive a data-centric culture across the organisation, enabling real-time insights and informed decision making.

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're looking for a Senior Product Analyst to join our agile Workday Security team and play a key role in designing secure, scalable, and audit-ready solutions across our global Workday platform. This senior role offers the opportunity to work hands-on with Workday security configuration, lead cross-functional discovery sessions, and mentor junior analysts-while acting as a trusted SME guiding strategic security and product decisions. You'll drive feature refinement, solution design, and end-to-end testing with autonomy, ensuring our security model aligns with enterprise standards, audit requirements, and regulatory needs. If you're passionate about Workday Security and want to influence meaningful change in a collaborative, fast-paced environment, this is the role for you. Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy Associate discounts at our stores, available to you and eligible family members Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources. A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week. Comprehensive training and development resources designed to help you learn, grow, and succeed. Exciting career paths with growth opportunities and tuition reimbursement to support your career progression. What You'll Do: Core Responsibilities Serve as a senior resource for Workday Security Administration, supporting day-to-day operations and leading strategic initiatives in a large enterprise environment. Collaborate with the security team, other product teams, and business partners to gather requirements, configure security settings, and support testing and audit activities. Partner with the team during backlog refinement for security features (estimation, acceptance criteria, testing strategy) and drive discovery to define security impacts, dependencies, and cross-functional needs. Analyze complex business processes and translate them into secure, compliant, and scalable Workday solutions that follow least-privilege principles. Coordinate functional and non-functional testing (e.g., regression, negative testing, SoD validation) to ensure solutions meet policy, audit, and risk standards. Partner with audit, risk, and compliance teams on access reviews, controls testing, remediation, and release readiness; maintain high-quality security documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling. Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies. Configure and manage Workday Security Groups, including: Role-Based Security Groups (RBAC) User-Based Security Groups Aggregation Security Groups Segment-Based Security Groups Document Segment-Based Security Groups Integration System Security Groups (ISSGs) Integration System Users (ISUs) Lead role creation and assignment, ensuring appropriate access across modules and safeguarding sensitive data. Support integration security for EIBs/APIs, manage ISU/ISSG lifecycles, and oversee credential/token rotation practices. Device & Access Management Configure and manage authentication policies, including Multifactor Authentication (MFA), SAML/SSO integrations, and Proxy Access policies. Support and troubleshoot Workday Mobile access and device-related issues. Preferred Experience Workday implementation or rollout experience, especially in global or multi-country environments. Familiarity with GDPR, Works Council requirements, and other regional compliance standards. Functional knowledge of Workday HCM modules (Core HCM, Recruiting, Talent & Performance, Compensation, Absence, Benefits, Payroll). Knowledge of HR operations, compliance requirements, and HR data standards. Understanding of audit reporting, compliance support, and security best practices. •Workday Core HCM certification. About You: Bachelor's Degree or equivalent IT Delivery skillset/training/experience. Very strong experience supporting a large, global Workday environment with deep expertise in Workday Security. Proficient in security architecture and configuration (domains, BPs, roles, security groups, and report/data access), with proven experience troubleshooting access-related issues. Demonstrated experience running access reviews, supporting audits, and partnering with risk/compliance on controls. Comfortable building test strategies, executing validation, and documenting results for audit readiness. Excellent problem-solving skills with the ability to think strategically and work independently. Strong listening, documentation, and communication skills (written and verbal), with the ability to engage both technical and business stakeholders. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Lead Technology Business Management (TBM) Strategy & Operating Model (VP) Salary: Up to 100,000 + Benefits + Bonus Location: London - Hybrid (3 days per week in office) Deerfoot Recruitment has been a trusted talent partner to this prestigious global banking institution for over 15 years. We have been specifically commissioned to identify a high-calibre TBM Lead (VP) to spearhead a critical transformation within their technology function. This is a rare opportunity to move beyond technical tool administration and step into a strategic leadership position. Our client is looking for a TBM practitioner who can design, build, and roll out a comprehensive TBM Operating Model from the ground up to support a major, multi-year business transformation. The Impact You'll Make Operating Model Architect: Take immediate ownership of designing the TBM Operating Model. This involves defining the strategy, securing support from the CIO and CFO, and overseeing the staged rollout. Strategic Leadership: Act as the primary TBM thought leader for the bank, providing a clear vision for how cost transparency and service mapping empower data-driven investment decisions. Executive Influence: Serve as the "bridge" between Technology and Finance, articulating complex financial and technical trade-offs to senior leadership and business line heads. Team & Resource Governance: Mentor a local junior analyst and provide strategic direction to an outsourced team responsible for day-to-day tool operations. Business-Facing Analysis: Shift the focus from simple infrastructure unit costs to sophisticated, business-application-facing service models (Run, Grow, and Transform). What You'll Bring Proven Model Design: A track record of successfully designing and implementing TBM operating models within large-scale, complex enterprises. Banking Pedigree: Significant experience within a regulated banking environment (ideally in a permanent capacity) is highly desirable. TBM Thought Leadership: Deep expertise in TBM Council standards and the FinOps Foundation framework; you are an active participant in these professional communities. Strategic Breadth: The ability to balance technical infrastructure knowledge with financial FP&A fluency without being overly focused on one side of the spectrum. Tool Agnostic Mindset: While proficiency in TBM tools (e.g. Apptio, Magic Orange) is assumed, you view these platforms as enablers rather than the core of your expertise. The Mandate Our client is at a pivotal moment in their transformation journey. They require a visionary leader-someone looking to own a roadmap and build a world-class strategy. If you are a TBM specialist who excels at executive communication and operating model design, this is the most strategic mandate currently available in the London market. To Apply: As a long-standing partner to this bank, Deerfoot Recruitment has a deep understanding of the team culture and the specific expectations of the hiring manager. Please submit your CV for a confidential discussion. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Finance Analyst - Commercial Finance (Franchise & Licensing) UK & Europe 12 Month FTC West London Hybrid High-Growth Consumer Brand £60,000 - £70,000 + Bonus + Benefits + Many other perks We are partnering with a leading global consumer brand operating through a highly successful franchise and licensing model across the UK & parts of Europe. This is a fast-paced, commercially driven environment where local entrepreneurial ownership meets global scale and where finance plays a critical role in shaping performance. The Opportunity We are seeking a commercially astute Senior Finance Analyst to act as the finance lead for the UK licensing business, partnering closely with senior Licensee and Franchise leaders to drive insight, performance, and decision-making across a complex multi-partner environment. You will sit within a high-performing Commercial Finance team and take ownership of financial insight across a diverse portfolio of licensed partners, from large-scale multi-site operators (50+ locations) to independently run family-owned businesses, each with different operating models and commercial dynamics. This is a highly visible role where you will translate financial performance into clear, actionable business insight that supports joint planning, trading decisions, and long-term growth. Key Responsibilities Act as the primary finance partner for the UK licensing business, building trusted relationships with senior franchise / licence stakeholders Lead end-to-end P&L analysis, performance reviews, and commercial insight generation across multiple licensed partners Own financial input into joint business planning, forecasting, and budgeting cycles Deliver clear, compelling financial storytelling tailored for senior non-finance audiences Provide actionable insight on sales performance, margin, investment, and operational drivers Support decision-making across key commercial areas including marketing, operations, IT, supply chain, and store development Ensure timely, accurate and insightful reporting across the licensing portfolio Identify and drive improvements in reporting tools, processes, and data quality Support and mentor junior analysts within the wider FP&A team Key Stakeholder Relationships UK Licensing & Franchise Leaders Commercial Finance & Accounting teams Operations & Store Development teams Supply Chain stakeholders EMEA & International Finance teams About You We are looking for a commercially confident finance professional who thrives in fast-moving, multi-stakeholder environments. You will bring: Experience in commercial finance / FP&A / business partnering roles Exposure to multi-site retail, FMCG, hospitality or franchise / licensing models (highly desirable) Strong track record of influencing non-finance senior stakeholders Ability to simplify complex financial data into clear, actionable insight Experience across budgeting, forecasting, P&L ownership and performance analysis Strong Excel and financial modelling capability (PowerPoint essential for storytelling) Exposure to tools such as Power BI, SAP, Tableau, Anaplan or similar is advantageous A proactive, resilient mindset with strong attention to detail and curiosity for the business You will ideally be part-qualified or recently qualified (CIMA / ACCA / ACA), although strong QBE candidates with relevant experience will also be considered. Why This Role? This is more than a traditional finance role. It is a true commercial partnering position within a decentralised, franchise-led operating model where finance directly influences performance across a portfolio of entrepreneurial partners. You will gain exposure to senior leadership, international markets, and a broad commercial agenda spanning marketing, operations, and investment strategy all within a high-profile global consumer business. A rare opportunity to step into a visible, high-impact role where no two days are the same. BH35948

QC Lab Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are seeking a QC Laboratory Analyst to support the delivery of a high-quality control service for our internal and external customers. In this role, you will be responsible for managing daily laboratory tasks, prioritising effectively to ensure accuracy, compliance, and timely results. What you will be doing: Receiving and processing samples, determining the required analyses by referring to worksheets or SAP. Conducting testing in line with work instructions, maintaining accuracy, organisation, and attention to detail. Ensuring all activities are carried out in accordance with Company Health & Safety standards and relevant Risk Assessments. Recording and reporting analysis results accurately using forms, spreadsheets, phone, or SAP. Maintaining a clean and well-organised laboratory environment, supporting good housekeeping practices. Monitoring consumables, solutions, and chemical stock levels, escalating to supervisors when re-stocking is required. Reporting equipment issues promptly to ensure smooth laboratory operations. This role offers the opportunity to work in a dynamic team environment, where precision and reliability are key to supporting our business and customer needs. What We Are Looking For: To be successful in this role you will be competent in: All routine quality control chemical testing off Malted Ingredient samples in order of priority. All routine quality control testing of Malt samples in order of priority. Testing of Chemical Proficiency scheme samples. Ensuring that all internal standards and daily control malt results are monitored and if out of range escalated to lab supervisors. Supporting non routine lab tasks such as micromalt analysis Investigation of non-conforming results and updating lab supervisors in a timely manner of any outcomes including corrective actions. Routine laboratory calibration work according to the weekly and monthly schedules. Testing of non-routine samples from various production areas and NPD General maintenance of specialised equipment e.g. reagent tube changes on Nitrogen analysers. Reviewing and suggest updates to work instructions when required. Training Junior analysts on tasks 1-10 Key Behaviours and Competencies: Team Collaboration : Actively contributes to team working and cooperates with others, fostering a collaborative environment. Task Management: Ensures tasks and activities stay on track by promptly raising any issues or concerns. Problem Identification and Escalation: Identifies problems and opportunities and escalates them to the appropriate channels for resolution. Alignment with Company Values: Demonstrates adherence to the company's values and aligns their actions and behaviours. Respectful and Welcoming: Promotes a welcoming environment, treating everyone equally, fairly, and with respect. Proactive and Positive Attitude: Exhibits a proactive, positive, and can-do attitude towards tasks and challenges. Working hours: 2 shift / 7 day or 2 shift / 5 day Looking for your next challenge at Muntons? We offer a supportive environment where your skills and expertise will be valued and developed. If you are driven by challenges and eager to contribute to a team that values quality and continuous improvement, the QC Laboratory is looking for you!

Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2+ years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.

IT Support AnalystCambridge (On-Site) £30,000 REED Technology are working with a leading professional services firm to recruit an IT Support Analyst to join their Cambridge office on a full-time, on-site basis. This is a great opportunity for someone looking to build their career within IT support while working in a collaborative and supportive environment. The Role As an IT Support Analyst, you will be responsible for delivering high-quality helpdesk and technical support services to staff across multiple offices. While your primary focus will be supporting colleagues based in Cambridge, you will also provide remote support to staff in other UK locations and occasionally travel to these offices. Key Responsibilities: Deliver first-line IT support and respond to user queries promptly. Monitor, log, and process up to 100 service desk tickets per week. Perform routine maintenance, testing, and asset management for hardware and software. Assist with installation, upgrading, and repair of equipment, software, and cabling. Support and maintain core IT infrastructure, including laptops, operating systems, office networks, and telephony systems. Configure user accounts, directories, and distribution lists. Provide support for meeting room AV systems and ensure smooth operation during events. Contribute to continuous improvement of IT services and mentor junior colleagues on routine tasks. Key Skills & Experience We're looking for a proactive and customer-focused IT professional with: Previous experience in an IT Helpdesk or technical support environment. Familiarity with laptops, PC hardware, printers, and scanners. An understanding of basic data patching and system architecture. Excellent written and verbal communication skills with the ability to explain technical issues clearly. A methodical and organised approach with great attention to detail. This is a fantastic chance to join a respected and award-winning organisation where IT is at the heart of its operations. If you have the skills and experience to carry out the role outlined above, please apply using the link provided.

Great starting basic salary of £35,000 - £37,000. Private healthcare/insurance. Bonus opportunities. If you're looking for Business Analyst jobs in London, and you're interested in working for one of the largest firms in the financial services sector, look no further - this equities trading company are seeking a Junior Business Analyst to join their growing team. Company profile - Financial Services In this Graduate Business Analyst job in London, you will be joining an independent Pan-European cash equities trading venue who have made a big name for themselves in the world of financial services. Based in the heart of London, they have increased competition in the European exchange market by introducing innovative ideas to exchange technology and lowering trading costs for market participants. Job description - Spanish Speaking Business Analyst (Trading Platform) In this Spanish speaking Business Analyst job in London, you will be gaining valuable experience within the operations departments, with plenty of exposure to client relationship management, too. Being a fairly young business there will be an array of different aspects to this role - including supporting the wider team with the day-to-day management and maintenance of the internal platform, being the first port of call for an exclusive client list and working closely with the wider internal teams. This multi-faceted role would be perfect for an analytical graduate eager to gain experience within a burgeoning financial services company. Please note: This role will have early starts on a rotation basis. You will often need to start work at 7am but you will be able to leave by 3pm that day. Key responsibilities - Spanish Speaking Business Analyst (Trading Platform) In this Spanish Speaking Analyst job in London, your responsibilities will include: Supporting the running and maintenance of our client's core platforms. Providing first-line support, answering phone calls and monitoring the help desk systems. Managing client requests and escalating them to the relevant teams. Conforming to and consistently improving best practices when managing client enquiries. Performing troubleshooting and collection of information for effective internal escalation. Maintaining and enhancing the knowledge base of relevant documentation. Working closely with the wider departments (Compliance, Surveillance and Sales to ensure operational efficiency is achieved across the business. Ensuring process maps are followed to reduce risk. Taking charge of process improvement, making sure that processes are streamlined and effective. Assessing operational functionality and capturing requirements for future development. Taking on extra responsibilities as and when required. Job requirements - Junior Business Analyst (Trading Platform) For this Finance Business Analyst job, we are looking for: A 2.1 in a STEM subject from a top-ranked university. Business level proficiency in Spanish Experience using Unix/Linux servers is desired. The ability to write SQL queries would be a real plus. Confident Excel users, VLookUps and Pivot tables are second nature to you! Excellent communication skills, both written and spoken. Attention to detail and highly numerate. An excellent team player with the ability to work on your own initiative. An interest in financial markets and the requirements to operate effectively in a regulatory environment. Benefits of the Job - Business Analyst (Trading Platform) Great starting basic salary of £35,000 - £37,000. Ideally located offices in the heart of London's city centre. A fantastic opportunity to work within a young business experiencing rapid growth. Flexible schedule. Private healthcare/insurance. Bonus opportunities. Looking for Junior Analyst jobs or Graduate Finance jobs in London and interested in working for a leading equity trading firm in the heart of the city? If you're an analytical graduate looking to break into finance, apply for this entry-level Analyst job in Compliance today. Give A Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability or other. We are continually finding ways to improve the way we work, read our Diversity and Inclusion promise for more information about this.

As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? About the Team The Tax Team is continuing to expand in response to the demands of a fast-growing business both domestically and internationally alongside operating in an increasingly demanding control and governance environment. Led by the Tax Manager, who reports into the Group Financial Controller, the current team of four work closely with all business operations teams and advise commercial teams on any tax matters impacting their respective areas. Whilst predominantly UK focussed, the business has an ever-increasing international presence and continues to expand into new regions through legal entities, branches and additional VAT registrations. This is exciting opportunity to be part of a high performing team who are at the forefront of the business' expansion plans. We are looking for an enthusiastic team member, who is curious to learn and keen to develop their skills in this newly created role. Success. The Softcat Way Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential Your Role As a Tax Analyst, you will report to a Senior Tax/VAT analyst to provide support across a variety of tax obligations and ad-hoc project work. We're looking for a junior candidate with a real hunger to learn and a high potential to develop that will be supported by both Senior Tax Analysts and the Tax Manager to grow their skills quickly. On-the-job training will be provided across various tax regimes covering VAT, corporation tax, transfer pricing and employment taxes. This newly created role will ensure that tax filings are both accurate and on-time, by following established tax return preparation processes and proposing enhancements through automation to improve the quality and speed of submissions. This role will require someone who is proficient with data analysis and is excited at the prospect of problem solving and improving the efficiency of financial operations. What you'll be doing (key responsibilities) Analysing financial information to prepare tax return workings and filings Identifying process improvement opportunities including possible automation software across all taxes Undertaking ad-hoc project work covering a wide range of topics as required during business expansion Preparing analysis such as budget vs actuals for the team to monitor external advisor spend Researching tax regimes in new jurisdictions with support from senior analysts and external advisors Undertaking balance sheet reconciliations and preparing journals for review Assisting the business with various tax queries including liaising with our sales teams and other finance teams We'd love you to have A keen appetite to learn, improve processes and make our business function more efficient A confident individual with good levels of judgement and pragmatism Strong proficiency with data analysis and an interest in automation software Desire to work in a fast paced and often ambiguous environment Professional and proactive approach with a drive to succeed and progress Excellent written and verbal communication A strong team player who can collaborate effectively within team and wider business A partial accounting or tax qualification (AAT or ATT) is desired but not mandatory We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.