Events Manager

About Us

Central Hall Westminster is one of the largest conference and events venue in Central London. We have hosted high-profile events like the Netflix Wednesday Premier, The Late Show, and the Burberry Fashion Show. Our revenue is generated by hiring our facilities to corporate, charity, and private clients, primarily for live events ranging from small meetings to concerts of up to 2,400 attendees. We aim to build a reputation for quality, heritage, and memorable experiences.

Central Hall Westminster (CHW) Ltd is owned by Trustees appointed by the Methodist Church. We conduct business in line with the Church s ethics and our own company values.

We are looking for an experienced Events Manager who will be primarily responsible for coordinating and delivering memorable events for our clients at Central Hall Westminster.

About You

The Events Manager will be expected to plan all operational elements of a client booking and proactively maximise all upselling opportunities. This may include providing opportunities for menu tastings, additional site visits and production meetings.

You will demonstrate practical experience in events management or hospitality industry, handling high-volume and high-capacity events. You will consistently deliver exceptional levels of customer service with a focus on enhancing service delivery, supporting client satisfaction, and fostering opportunities for repeat business. In addition, you will ensure upmost attention is given to protecting the fabric of our Grade II listed building.

You will support our business with monitoring and responding to client enquiries from a variety of sources in a timely manner and collaborate with our key service partners (AV / Production, Cleaning, Catering and Security) to tailor bookings to our client's needs, prepare invoices in line with company processes and timely report client data in our venue management system.

You will be able to confidently work with the Sales team to ensure bookings transition efficiently and promote effective communication with clients and internal teams.

Desirable Experience, Knowledge and Skills:

• Experience working in unique venues in London.
• AV and production knowledge.
• Venue management system experience and knowledge.
• A willingness to upkeep the environmental credentials the venue has secured.
• Experience working with new technologies.

Benefits

As a member of our team, you will have access to a range of benefits, including:

• Generous pension
• Private medical insurance
• Life assurance
• Group income protection
• Staff referral bonus
• Season ticket loan
• 25 days of annual leave + bank holidays and paid birthday leave
• 2 additional paid volunteering days each year
• Employee Assistance Programme
• Enhanced family leave
• Enhanced sick leave
• 50% discount at our in-house café and discounts to food and shopping places in local area

We welcome applications from candidates with a variety of backgrounds, skills and abilities.

Given our organisation s affiliation with the Methodist Church, an understanding and alignment with Methodist values are essential.

Applicant s Data

We are committed to protecting your personal data in accordance with the Data Protection Act 2018 and UK GDPR. We ensure that your data is collected, used, and stored securely. We adhere to strict guidelines to prevent unauthorised access, loss, or misuse of your data.