77 jobs found

An experienced Commercial Property Claims Handler/Commercial Property Adjuster is required to join a global Loss Adjusters who are expanding and successfully growing. You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: Manage your own caseload of Commercial Property Claims Be dedicated to key clients and be a main point of contact Manage losses through to settlement Conduct virtual site visits to carry out inspections and make decisions on liability to drive claims forward Act as a main point of contact for all relevant parties Oversee the lifecycle of the claims through to settlement About you: Experienced in handling Commercial Property Claims either as a desk-based handler or as a Field Adjuster Technical knowledge and skills being able to make decisions and have the ability to determine liability The ability to utilise digital technology ideally experience in carrying out virtual site calls An understanding of business interruption Exceptional customer services experience, written, verbal and face to face/virtual via video link Excellent negotiation skills Industry qualifications, ideally currently hold or working towards Salary & Benefits: This is a remote working role offering a competitive salary Pension 25 days holiday plus bank holidays private healthcare life assurance group income protection flexi benefits such as dental cover, season ticket loan, wellbeing etc Training and development and full support towards this.

An experienced Commercial Property Claims Handler/Commercial Property Adjuster is required to join a global Loss Adjusters who are expanding and successfully growing. You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: Manage your own caseload of Commercial Property Claims Be dedicated to key clients and be a main point of contact Manage losses through to settlement Conduct virtual site visits to carry out inspections and make decisions on liability to drive claims forward Act as a main point of contact for all relevant parties Oversee the lifecycle of the claims through to settlement About you: Experienced in handling Commercial Property Claims either as a desk-based handler or as a Field Adjuster Technical knowledge and skills being able to make decisions and have the ability to determine liability The ability to utilise digital technology ideally experience in carrying out virtual site calls An understanding of business interruption Exceptional customer services experience, written, verbal and face to face/virtual via video link Excellent negotiation skills Industry qualifications, ideally currently hold or working towards Salary & Benefits: This is a remote working role offering a competitive salary Pension 25 days holiday plus bank holidays private healthcare life assurance group income protection flexi benefits such as dental cover, season ticket loan, wellbeing etc Training and development and full support towards this.

An experienced Commercial Property Claims Handler/Commercial Property Adjuster is required to join a global Loss Adjusters who are expanding and successfully growing. You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: Manage your own caseload of Commercial Property Claims Be dedicated to key clients and be a main point of contact Manage losses through to settlement Conduct virtual site visits to carry out inspections and make decisions on liability to drive claims forward Act as a main point of contact for all relevant parties Oversee the lifecycle of the claims through to settlement About you: Experienced in handling Commercial Property Claims either as a desk-based handler or as a Field Adjuster Technical knowledge and skills being able to make decisions and have the ability to determine liability The ability to utilise digital technology ideally experience in carrying out virtual site calls An understanding of business interruption Exceptional customer services experience, written, verbal and face to face/virtual via video link Excellent negotiation skills Industry qualifications, ideally currently hold or working towards Salary & Benefits: This is a remote working role offering a competitive salary Pension 25 days holiday plus bank holidays private healthcare life assurance group income protection flexi benefits such as dental cover, season ticket loan, wellbeing etc Training and development and full support towards this.

An established and growing independent commercial insurance broker in London is looking to appoint an experienced Senior Claims Handler to join their expanding team. This is a key role within the business, acting as a trusted advisor to clients and a technical referral point internally. You'll play a vital part in delivering a high-quality, proactive claims service that strengthens long-term client relationships. The Role: As Senior Claims Handler, you'll manage a varied portfolio of commercial claims from first notification through to final settlement, ensuring clients are supported throughout the entire claims journey. You'll be responsible for: Handling complex commercial claims across Property, Liability, Motor Fleet and other SME/mid-market risks Acting as the primary point of contact for clients during the claims process Liaising with insurers, loss adjusters, solicitors and third parties Challenging insurers where appropriate to achieve fair and timely settlements Providing technical guidance and mentoring to junior team members Identifying trends and feeding back to Account Executives to support risk management discussions Ensuring compliance with FCA requirements and internal procedures The Person: You'll be an experienced commercial claims professional who understands the broker environment and the importance of client advocacy. We're looking for: Proven experience handling commercial insurance claims within a broker or insurer Strong technical knowledge across multiple commercial classes Confidence negotiating with insurers and managing complex claims Excellent communication and relationship-building skills A client-focused, solutions-driven mindset Cert CII or progress toward professional qualifications would be advantageous. Why Join? Salary up to £40,000 depending on experience Hybrid working model (London office + home) Supportive and collaborative culture Clear progression opportunities within a growing brokerage Exposure to a varied and interesting client portfolio If you're looking to join a respected commercial broker where you can genuinely add value and take ownership of your work, we'd love to speak with you. To apply for this role, please forward your CV in confidence. If you do not hear from us within 7days unfortunately your application has been unsuccessful.

An experienced Commercial Property Claims Handler/Commercial Property Adjuster is required to join a global Loss Adjusters who are expanding and successfully growing. You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: Manage your own caseload of Commercial Property Claims Be dedicated to key clients and be a main point of contact Manage losses through to settlement Conduct virtual site visits to carry out inspections and make decisions on liability to drive claims forward Act as a main point of contact for all relevant parties Oversee the lifecycle of the claims through to settlement About you: Experienced in handling Commercial Property Claims either as a desk-based handler or as a Field Adjuster Technical knowledge and skills being able to make decisions and have the ability to determine liability The ability to utilise digital technology ideally experience in carrying out virtual site calls An understanding of business interruption Exceptional customer services experience, written, verbal and face to face/virtual via video link Excellent negotiation skills Industry qualifications, ideally currently hold or working towards Salary & Benefits: This is a remote working role offering a competitive salary Pension 25 days holiday plus bank holidays private healthcare life assurance group income protection flexi benefits such as dental cover, season ticket loan, wellbeing etc Training and development and full support towards this.

Claims Handler Start date: 23rd March 2026 Duration: 26-week temporary assignment Hours: 37 hours per week Pay rate: £13.90 per hour Location: Hybrid (minimum 1 day per week in the PL1 office)A fantastic opportunity has arisen to join a friendly, supportive and fast-paced Insurance Team within the Council. This is a great role for someone who enjoys variety, problem-solving and working with people, while gaining valuable experience in a professional insurance environment.You'll be part of a dynamic team responsible for managing all aspects of the Council's insurance portfolio, including claims submitted by members of the public or their legal representatives relating to personal injury and property damage. No two days are the same, and you'll be supported by experienced colleagues who are passionate about what they do. What You'll Be Doing In this role, you will play a key part in ensuring the smooth running of the insurance function. Your responsibilities will include: Assisting with the administration and handling of public liability and property claims Maintaining accurate, detailed and up-to-date claims records Supporting the management of insurance-related matters across the organisation Helping with the administration of leasehold and commercially leased properties Communicating with a wide range of stakeholders including the general public, internal departments, solicitors and external organisations This is a role where your attention to detail, organisation and communication skills will really shine. What We're Looking For We'd love to hear from you if you: Work well under pressure and can manage competing priorities Communicate clearly and confidently with a range of audiences Have some knowledge or understanding of general insurance Ideally have recent experience in an insurance environment (advantageous but not essential) Are confident using PC-based applications, especially Microsoft Office Enjoy working as part of a team but can also manage your own workload independently Why This Role? A supportive and welcoming team environment Hybrid working with flexibility built in A chance to develop your skills within a respected public-sector organisation Varied, interesting work that makes a real difference to the community If you're ready for a rewarding role that keeps you moving and makes a real difference, we'd love to hear from you. Click to apply now! Due to the high volume of applications expected, we may be unable to respond to everyone individually. If you do not hear from us within 14 days, unfortunately you have not been shortlisted. Please continue to check for other opportunities with Pertemps.

An experienced Commercial Property Claims Handler/Commercial Property Adjuster is required to join a global Loss Adjusters who are expanding and successfully growing. You will be joining a customer focused and forward-thinking team working alongside industry professionals. Key responsibilities: Manage your own caseload of Commercial Property Claims Be dedicated to key clients and be a main point of contact Manage losses through to settlement Conduct virtual site visits to carry out inspections and make decisions on liability to drive claims forward Act as a main point of contact for all relevant parties Oversee the lifecycle of the claims through to settlement About you: Experienced in handling Commercial Property Claims either as a desk-based handler or as a Field Adjuster Technical knowledge and skills being able to make decisions and have the ability to determine liability The ability to utilise digital technology ideally experience in carrying out virtual site calls An understanding of business interruption Exceptional customer services experience, written, verbal and face to face/virtual via video link Excellent negotiation skills Industry qualifications, ideally currently hold or working towards Salary & Benefits: This is a remote working role offering a competitive salary Pension 25 days holiday plus bank holidays private healthcare life assurance group income protection flexi benefits such as dental cover, season ticket loan, wellbeing etc Training and development and full support towards this.

Commercial Insurance Account Handler - South York - North Yorkshire Base Salary to 45 DOE, Bonus and Flex Benefits Overview of the Position Client Relationship Management: Building and maintaining strong relationships with commercial clients to understand their business operations, insurance needs, and risk exposures. This involves regular communication, addressing queries, and providing excellent customer service. Policy Management: Handling the day-to-day administration of clients' insurance policies, including processing renewals, mid-term adjustments (MTAs), cancellations, and ensuring accurate documentation. Market Liaison: Working with insurance companies (insurers) to obtain quotes, negotiate terms, and secure appropriate coverage for clients. This requires a good understanding of the insurance market and different types of commercial insurance products. Technical Advice: Providing professional advice and guidance to clients on various aspects of their insurance program, including coverage options, risk management, and industry-specific exposures. Business Development Support: Assisting Account Executives in identifying opportunities for new business and cross-selling or upselling additional insurance products to existing clients. Compliance: Ensuring all activities are conducted in accordance with regulatory requirements and company procedures. Maintaining accurate records and adhering to compliance standards is crucial. Claims Handling Support: Acting as a point of contact for clients during the claims process, assisting with the submission of claims and liaising with insurers to ensure a smooth and efficient resolution. Documentation and Administration: Preparing various insurance-related documents, such as policy summaries, renewal reports, and correspondence. Maintaining organised and up-to-date client files and using relevant broking systems. Skills and Experience Required: Previous Experience: Previous experience within the commercial insurance sector, ideally as an Account Handler or in a similar client-facing role. Experience in Handling Farm and Agricultural Risks Commercial Insurance Knowledge: A solid understanding of commercial insurance products, such as property, liability, motor fleet, professional indemnity Communication Skills: Excellent verbal and written communication skills are vital for building rapport with clients, negotiating with insurers, and preparing professional documentation. Interpersonal Skills: Strong relationship-building and client management skills are necessary to provide exceptional service and maintain long-term partnerships. Organisational Skills: The ability to manage multiple tasks, prioritise workloads, and work efficiently to meet deadlines is crucial in a fast-paced environment. Attention to Detail: Accuracy in processing policy documentation and handling client information is paramount to ensure compliance and avoid errors. IT Proficiency: Familiarity with insurance broking software (Acturis) and Microsoft Office Suite Professional Qualifications: Progress towards or holding relevant insurance qualifications, such as Cert CII (Chartered Insurance Institute) or higher, is desirable If you wish to apply for this position please click on the Link and David Helliwell from Cameron James professional recruitment will be in contact with you

Claims Handler - Commercial Lines - Bolton Are you ready to work for one of the most progressive independent Insurers Brokerages in the North West? This multi award-winning, independent Insurance Broker is a one of the true success stories of the industry across the region being wildly recognised not only for their industry achievements but also for their outstanding contributions to the local community, young people and DE&I. They operate one of the leading specialist schemes in the country, in addition to supporting a wide range of commercial clients across the North West. They have enjoyed consistent organic growth alongside strategic acquisitions and are looking to further enhance their team with the addition of an Commercial Claims Handler The Role As a key member of the Claims Team, you'll manage commercial and personal lines claims from first notification to settlement, ensuring every client receives clear, proactive, and professional support throughout the process. You'll work across a variety of claim types including Property, Employers and Public Liability, Professional Indemnity, Directors & Officers, Motor Fleet, Cyber and more, negotiating fair outcomes and strengthening the company's reputation for excellence. Key Responsibilities Manage claims from start to finish, providing expert guidance and delivering outstanding service at every stage. Assess coverage and liability across multiple policy types, ensuring timely and accurate resolution. Liaise effectively with clients, insurers, adjusters, and solicitors to achieve the best possible outcomes. Conduct investigations, gather evidence, and negotiate settlements with professionalism and confidence. Maintain accurate records, adhere to FCA guidelines, and manage a proactive diary system for efficient follow-up. Prepare clear, insightful claims reports for Account Executives and management. Stay informed on industry, regulatory, and market developments to continuously improve claims handling standards. Support innovation and efficiency through collaboration with colleagues and the wider business. About You We're looking for someone who combines technical expertise with empathy, professionalism, and a genuine passion for client service. You'll bring: Minimum 3 years' experience in Commercial Insurance Claims handling is essential. Strong understanding of commercial insurance policies, coverage types, and claims procedures - Employers and Public Liability claims experience is required. Excellent communication, negotiation, and analytical skills. Accuracy, attention to detail, and the ability to work to tight deadlines. Proficiency in Microsoft Word, Excel, Outlook. What's on Offer Competitive salary and benefits package 25 days annual leave , plus additional time off at Christmas Employer-matched pension contribution Life Assurance Private Medical Cover CII qualification support and ongoing professional development Regular training and learning opportunities Employee Assistance Programme As an independent broker with a reputation for excellence, the organisation combines decades of experience with a personal approach that puts clients first. You'll be part of a knowledgeable, collaborative team where your expertise genuinely makes a difference and your professional growth is supported.

We are currently recruiting for a small independent Insurance Broker, who have a genuinely exciting role available for an experienced claims handler to join them as their new Commercial Claims Manager. This broker are so passionate about their service levels to clients, so if you're passionate about delivering real results, being a champion for client service excellence and working as part of a team to obtain the best client outcomes then this opportunity could be your next exciting chapter in your claims career! They are keen to hear from experienced Commercial Claims professionals, who want to be part of something exciting! They have big plans for this area of the business, so this is a superb time to be joining them, with this role offering an opportunity to be given the autonomy to oversee the Claims area of the business, with unlimited growth potential alongside this brokers own impressive growth plans. As such there will very much be the chance to grow the claims team here, with you at the head/forefront of this. This role is ideal for someone with previous senior claims handling experience in commercial property, liability & motor. The claims you will be handling will be very Motor Fleet Heavy, as well as some Property, Liability and Plant Hire too. As Claims Manager, you will be responsible for leading and overseeing all aspects of the claims function, managing a portfolio of claims throughout the journey, from FNOL to settlement. To be considered for this role, you will need to have at least 5 years plus commercial claims experience, with good Fleet claims experience essential to be able to be considered. Ideally you will also come from a broking claims background, however they would consider someone from an insurer if you are service driven and customer focused. You will be rewarded with a starting salary of £38-48k, dependant on experience. 30 days holiday, plus bank holidays, Pension, Death in Service x4 of base salary, and a £100 a month wellbeing payment! Office Hours are Monday to Friday, 9am - 5pm. This role is office based as they are a small team, but they will also consider those who would like to work on a hybrid basis with 2 days a week work from home available If you would like to find out more about this role, please contact Kieran at CKB Recruitment.

The Deputy Team Leader will assist the Team Leader in the achievement of team targets and operational measures including management of junior team members. The role will also involve assisting the Team Leader in delivering quality of service and client service compliance. In addition, the Deputy Team Leader will handle a caseload (c.150) of complex casualty claims. Key Responsibilities • Handle c.150 complex EL/PL/Product/Property damage claims• Review and allocate new claims, ensuring strategies are set and initial reserves are appropriate having regard to the value and complexity of the case • Approve payments within their financial authority levels• Complete peer reviews, provide constructive feedback and highlight any training needs to Team Leader• Refer files to litigation as and when needed, record reasons & attend feedback meetings in TL absence• Undertake reviews for files handled by CH1s to ensure individual team members attain the required quality standards• Complete weekly stats and plan for the week as and when required in the absence of Team Leader• Assist Team Leader to ensure the team is kept up to date with internal and external developments, including participation in regular team meetings• Assist with team motivation and engagement• Be flexible in approach, determined and willing to work outside normal office hours where required • Assist Team Leader to ensure the team create and maintain accurate claims management system records• Hold regular 1-2-1s with Admin Assistants, File Handling Assistants and CH1s to maximise performance and to acknowledge good performance • Use appropriate systems to monitor Admin, FHA and CH1 performance, productivity, sickness and holidays • Support Team Leader in managing unsatisfactory performance of individuals within the team, liaising with HR where appropriate• Assist in the completion of Performance Reviews in a fair, consistent and timely manner• Assist in the recruitment of claims handlers and support staff when requested• Assist with training and supervision of new starters• Review and action client inboxes on a daily basis • Contribute to client review meetings as and when required• Assist with client queries as and when required • Support Team Leader to ensure compliance with client specific protocols, SLAs and KPIs Skills, Knowledge and Expertise • Highly developed knowledge of processes, systems and procedures• Sound technical knowledge of EL/PL claims• Excellent analytical and problem solving skills• Excellent understanding of 'best practice' and contribute to its development• Excellent communication and organisation skills• Good understanding of client protocols and ability to respond to changing client requirements• Ability to utilise interpersonal skills to influence and negotiate• Ability to provide balanced feedback at individual level• Shows commercial awareness in understanding of the market and industry• Demonstrates a passion for the business and their role • Demonstrates an understanding of business development strategies and a willingness to support Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Team Leader - Claims Submissions Location : Kettering Department : National Accident Law Job Type: 37.5 hours per week, (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) Contract Type: Permanent At National Accident Law, the home of National Accident Helpline, we live by our values of We are curious , We are driven , We are passionate and We are unified and our people do too. Whether it be helping people to start their recovery journey, supporting our panel of solicitor firms, or working together across departments to achieve results our people work as one team. As the most trusted, searched for and recognised personal injury brand we pride ourselves on being the most ethical operator in the claims sector, taking a strong stance against cold calling and cold texting, and lobbying the government and regulators to help ensure there is a strict regulatory framework to help protect consumers. Our business and our people have our values in common; Passionate, Curious, Driven, and Unified, and because of this, we have a culture that is kind, supportive, fun, and inclusive. You can join us too and play your part in making a real difference to our consumers and benefiting from working for a successful market leader. THE PURPOSE OF THE ROLE As a Claims Submission Team Leader, you will be responsible for leading a team of Submissions Handlers. You will be an inspiring people leader, motivating and developing your handlers to ensure the effective and efficient running of the Submissions Teams, by role modelling the Company s values and behaviours. As a Team Leader you will provide guidance, instruction, direction, and leadership for the purpose of achieving our departmental targets for claim underway, claims submission and quality. Ensuring our Submissions Handlers deliver an empathetic journey for consumers who have experienced a challenging life event. You will lead the team to deliver a high-quality experience for our consumers to deliver strong operational results for the business. This role will be based in the Kettering office. WHAT YOU WILL BE DOING As a Claims Submissions Team Leader, you will: People leadership, inspiring and motivational role model, influencing the team to deliver results through strong engagement, performance excellence and customer service standards. Manage the day-to-day running of the team and floor management, using a balanced approach to setting the priorities of tasks. Responsible for all aspects of the team s performance and well-being. Ensuring homeworkers continually feel valued and part of a team. Full end-to-end employee cycle. Be results-driven, monitor KPI performance, ensuring this is in line with the commercial needs of the business. To understand and explain the quantitative targets, qualitative measures, and operational impacts to performance. Responsible for communicating performance and vision to all levels within Customer Operations Proactively develop ways to improve efficiency, quality and general performance of the team, regular reviewing of procedures and systems to identify any inefficiencies. Be brave to make quick decisions to resolve. Be an ambassador for quality, working with our coaches, ensuring quality assessment is accurate to achieve regulatory and legal requirements, as well as maximising opportunities. Create an environment that engages high-performing individuals to excel, whilst maintaining an environment which supports the spirit of teamwork, open and honest communication and the sharing of ideas and best practice. Proactively establish and nurture relationships with key stakeholders both within and outside of the Claims Submission Team to ensure that activities and performance of the team are in line with the needs of the business. SKILLS AND EXPERIENCE REQUIRED To be successful in this role you will need to: Have experience and an understanding of personal injury and the sector. Be a people leader able to demonstrate the ability to develop and motivate others to perform and exceed expectations. Work autonomously, taking high levels of ownership with a solution-focused approach. Have excellent written and verbal communication skills. Understand, analyse, and effect change utilising MI. Be experienced in managing change and introducing new ways of working in a team. Be able to work interdepartmentally, managing stakeholder relationships constructively; and Thrive and operate in a fast-paced organisation. PERSONAL ATTRIBUTES Curious to challenge the status quo. Unified in working together for the same goals and vision. Driven to achieve, succeed and progress. Passionate about our customers, our business and personal performance WHAT WE CAN OFFER YOU A competitive salary Monthly performance-related bonus Annual leave: 25 days Pension: (3% contributory) Healthcare scheme: claim up to £1,000 back with Simply Health Death in service: cover of 3 x salary Perks at Work: exclusive member discounts across a range of goods and services Community Day on us: volunteer in your community for one day each year Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us. No weekend working - we are open Monday to Friday between the hours of 8am 8pm We achieved 81% in our 2025 employee engagement survey, and our colleagues use words like fun, down to earth, supportive and caring to describe our fantastic culture. We are Gold awarded Investors in People and are proud to say that National Accident Law is a great place to work. But don t just take our word for it, come and find out for yourself! At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. Please note this is a full-time role of 37.5 hours per week. (7.5 hours per day over a shift pattern of Monday - Friday 8am 8pm) and based onsite at our office in Kettering. REF-(Apply online only)

Claims Handler - Commercial & Employers' Liability / Public Liability (EL/PL) Location: Little Lever, Bolton Salary: £30,000+ (Dependent on Experience) Time Recruitment is delighted to partner with a respected Independent Chartered Commercial Insurance Broker based in Little Lever, Bolton , to appoint an experienced Claims Handler . This is an excellent opportunity for a skilled claims professional-particularly someone confident in Employers' Liability and Public Liability (EL/PL) -to join a growing brokerage renowned for its supportive culture and diverse portfolio spanning commercial and personal lines clients. The Role As a Claims Handler, you will manage a varied caseload across multiple classes of business, acting as the primary point of contact for clients, insurers and third parties. Your responsibility will be to ensure claims progress efficiently while delivering exceptional service to every client. This role offers genuine variety and the opportunity to expand your technical expertise, with a particular focus on EL/PL claims. Key Responsibilities Assess and review new claims to determine coverage and liability Acknowledge claims promptly and maintain clear, consistent communication with clients and insurers Investigate and collate evidence to support informed decision-making Negotiate settlements effectively with insurers, claimants and other stakeholders Ensure all claims are managed in accordance with FCA guidelines and internal procedures Maintain accurate, up-to-date records and manage a proactive diary system Deliver outstanding customer service and uphold high standards of care Build and nurture strong working relationships with clients and insurer partners Stay informed on industry developments, including changes relevant to the childcare sector Prepare detailed claims reports for Account Executives on larger or complex cases Engage in ongoing training and professional development, including compliance with T&C requirements Experience & Skills Essential: Minimum of three years' experience within the commercial insurance sector Proven expertise in handling Employers' Liability and Public Liability claims Excellent written and verbal communication skills Strong attention to detail and accuracy Confident negotiator with sound analytical abilities Proficient in Microsoft Word, Excel and Outlook Effective time-management and collaborative team-working skills Desirable: Experience managing claims across multiple classes of business GCSEs (A-C) including Maths and English Benefits & Package Competitive salary (£30,000+ DOE) 25 days' annual leave plus additional Christmas leave Workplace pension with 5% employer-matched contribution Life Assurance (2x salary) Private Medical Cover (post-probation) Support towards CII qualifications Regular training and development opportunities Employee Assistance Programme Ready to take the next step? If you are an experienced Claims Handler with strong EL/PL knowledge seeking a role where you can make a meaningful impact, develop your expertise, and join a professional, supportive team, this opportunity in Bolton could be your ideal next move.

Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury and property damage claims, ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Senior Commercial Insurance Account handler - Norwich - Hybrid available Base salary c50 DOE Negotiable, flex Benefits, On Site Parking Our Clients are seeking a dedicated Corporate Account Handler to provide high-level administrative and technical support to our clients Account Executives. In this role, you will be the engine room of our client service, ensuring new business, renewals, and daily enquiries are handled with precision and care. Key Responsibilities Business Support: Assist Account Executives in securing new business quotations and arranging immediate cover. Documentation & Accuracy: Review policy documentation for total accuracy before distribution to clients or liaising with insurers for corrections. Lifecycle Management: Process mid-term adjustments, quarterly declarations, and manage the negotiation and invitation of renewals for your allocated portfolio. Client Relations: Act as the first point of contact for daily enquiries, managing expectations and responding promptly to maintain high service standards. Technical Liaison: Collaborate with Account Executives, Broking Technicians, and Directors to resolve complex technical queries. Data Integrity: Ensure all client records accurately reflect live risks, including sums insured, perils, excesses, and exclusions. Growth & Claims: Identify cross-sell and up-sell opportunities and coordinate with the Claims department regarding specific reports or queries. Financial Admin: Generate invoices and credit notes for all transactions in strict accordance with the Broking Manual and action meeting minutes to keep systems updated. About You You are a proactive professional with a background in insurance and a passion for client service. You thrive in a deadline-driven environment and possess the organisational skills to manage a busy diary effectively. Experience: Proven customer service expertise gained within an insurance setting. Teamwork: A natural collaborator comfortable working alongside Executives and Claims Handlers. Qualifications: CII qualifications are preferred; however, a desire to work toward your Cert CII is highly encouraged. Technical Skills: Experience using Acturis is a significant advantage. Rewards & Benefits We pride ourselves on a supportive culture and a comprehensive benefits package designed to support your life inside and outside of work: Generous Leave: 27 days annual leave (including your birthday Plus bank holidays. Financial Security: 5% employer-matched pension and Group Life Assurance. Growth: Full support for professional qualifications relevant to your career path. Lifestyle: Access to a flexible benefits portal, a holiday purchase scheme (up to 5 days), and "Perks at Work" discounts for cinema, dining, and retail. Of you wish to apply for this position please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you

Senior Account Handler Major National Insurance Broker - Leicester Salary range £40k - £45K+Bonus+ Outstanding Package of Benefits About our Client A market leading and award-winning business focused on the commercial insurance broking market. Our client is an innovative business with a well-established client base across multiple market sectors. Based on an unwavering dedication to customer service our client is a "trusted advisor" to many organisations including major brands and household names. State of the art systems and office facilities supported by first class employee benefits. In house Claims and Broking teams offering outstanding customer service and market knowledge. A "hands on "leadership team looking to continue a significant period of growth and grow the talent in the business. The Opportunity Our client is looking to employ a Senior Account Handler to join their commercial insurance broking team in Leicester. This role will assume the management of client programmes across multiple business sectors and insurances. There is a portfolio of diverse clients including businesses in the Construction, Real Estate, Manufacturing, Logistics and Leisure sectors. Successful candidate will manage all aspects of the client relationship and ensure clients always receive exceptional advice and guidance. Working closely with the company Directors the Account Manager will ensure that the service offered meets the firms' award-winning standards. Successful Candidates Experience of Commercial Insurance market. Experience of Account Handling, Broking or Administration. Candidates will be considered from all commercial insurance backgrounds. Some experience in a client facing, customer service or sales role would be welcome. Strong customer service professionals taking personal ownership of service delivery. Excellent communicators both verbally and orally with proven ability to develop relationships with external and internal stakeholders. Well organised and comfortable working to deadlines. An energetic professional with a positive mindset and good IT skills. Looking to build a long-term career; this role will lead to career progression to more senior roles. What is on offer? Excellent negotiable salary package of between £40k and £45k Excellent working environment and employee benefits This is a business that genuinely values their staff and invests heavily in the working environment. Support with professional qualifications and memberships. Personal career plans supported by senior colleagues.

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch.They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. Due to continued growth, they are seeking a Commercial Account Handler to join the organisation, based in the Stoke-on-Trent area. This is a full-time permanent post, attracting a competitive salary of up to £45K per annum, dependent on experience and qualifications. This is an office based role 3 days a week with 2 days working from home. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include Provide appropriate advice on suitable policies and risk management Processing of and negotiating with clients and underwriters on new business and renewals Issuing of relevant documentation, ensuring it is accurate and compliant Assisting in the handling of claims Supporting the Account Executives Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; Experience in dealing with commercial insurance business Excellent administrative skills and background Knowledge of commercial products and the insurance market Ideally proficient in the use of Acturis Excellent customer service skills Proven track record of retention Passion for customer services and professionalism Excellent communication skills Knowledge of FCA, DPA etc. In return you can expect a welcoming, supportive team, fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

Job Title: Team Leader / Supervisor - Insurance/Injury Litigation Location: Birmingham or Manchester Salary: £50,000 to £55,000 Contract: Full Time, Permanent Overview: CRA Consulting is a specialist legal recruitment partner supporting law firms of all sizes across the UK - from boutique practices to major national and international organisations. We recruit across the full legal spectrum, from senior leadership and partner-level appointments through to fee earners and business support professionals.Our client is a global legal brand with an esteemed reputation and a strong international presence across multiple legal markets. The firm is recognised for its forward-thinking approach, modern infrastructure, and high-quality legal services delivered to commercial and insurer clients worldwide. With contemporary office space across a number of UK locations, the organisation combines international reach with a collaborative and high-performing culture.The firm has a well-established motor and casualty practice, acting for leading defendant insurer clients across a range of contractual panels. Known for handling complex, litigated claims and technically challenging matters, the team offers exposure to high-quality work within a supportive and structured environment that encourages leadership development and long-term progression. Position: As a Motor Injury Team Leader / Supervisor, you will oversee and manage a team of eight junior fee earners and claims handlers, providing technical supervision, performance management, and day-to-day operational guidance. The team predominantly handles litigated motor injury files, acting for defendant insurer clients across a variety of panel appointments.Alongside your supervisory responsibilities, you will retain a smaller personal caseload, typically focused on more complex, higher-value, or technically challenging motor injury matters. These cases will largely be litigated files, requiring strong procedural knowledge, confident decision-making, and the ability to manage risk effectively on behalf of insurer clients.You will be responsible for ensuring service level agreements and client expectations are consistently met, supporting team development through mentoring and training, and maintaining high technical and compliance standards across the department. The role requires strong organisational capability, leadership skills, and the ability to balance supervision with hands-on file management in a fast-paced, high-volume environment.The firm offers hybrid and agile working arrangements from its Manchester City Centre office, alongside structured leadership support and clear progression pathways. Key Details: The firm offers a comprehensive employee benefits package, including 25 days annual leave plus bank holidays, increasing to 27 days with continued service, and an additional well-being day on top of annual leave entitlement. There is also a lifestyle and well-being allowance, enhanced pension scheme, private medical insurance, private healthcare scheme, life assurance policy, and income protection scheme.Additional benefits include a financial rewards scheme, electric vehicle scheme, sabbatical scheme, enhanced parental and family leave, eyecare support, and a discretionary performance-related bonus scheme. The firm promotes flexible, agile, and hybrid working arrangements, supporting work-life balance alongside high-quality legal practice.The role is offered on a full-time, permanent basis, based in Manchester City Centre with hybrid working available. Salary will be dependent on experience and supervisory background. How to Apply: If you are interested in this Motor Injury Team Leader / Supervisor opportunity, please submit your application using the link provided. For a confidential discussion about the role, you are welcome to contact Rhys Spencer at , who is managing this recruitment process. To From Record Yes No Always use these settings

Third Party Property Damage Claims Handler Bolton (office based during probation) Monday-Friday 9am-5pm (35 hours p/w) £25,000 - £35,000 DOE MPJ Recruitment is partnering with a CII-accredited insurer in Bolton to find an experienced Third Party Property Damage Claims Handler. This is a hands-on role where you'll manage your own caseload from start to finish and play a key role in shaping the future of Third Party Claims. If you enjoy ownership, variety, and making a real difference to customers during challenging moments, this could be the role for you. What you'll be doing Managing a portfolio of Third Party Property and Motor claims from first notification through to resolution Investigating claims thoroughly, gathering evidence, and driving fair outcomes Proactively handling Third Party referrals and controlling hire and repair costs Spotting potential fraud indicators and escalating when appropriate Delivering an empathetic, high-quality service - understanding that claims can follow stressful or upsetting events Working closely with claimant solicitors, brokers, customers, and other insurance professionals Supporting the wider team by sharing knowledge and contributing to collective success What we're looking for Essential experience handling Motor and/or Property Claims (commercial, domestic, or personal lines) Strong negotiation and objection-handling skills A people-focused professional who values empathy and active listening Confident, adaptable, and comfortable dealing with a wide range of stakeholders Motivated to learn, grow, and help shape the future of the business A team player who enjoys coaching and supporting others What's in it for you? Competitive salary up to £35,000 DOE Performance-based bonus Free parking Enhanced pension contributions Support with industry qualifications Generous holiday allowance + bank holidays Your birthday off Holiday buy/sell scheme Gym and wellbeing benefits Interested in knowing more? CLICK APPLY