Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
May 10, 2026
Full time
Senior Social Work Practitioner GRADE: ME13with London Weighting and two increments for AMHP work DIRECTORATE: Adult Social Care Integrated Care & Public Health HOURS OF WORK: 35 RESPONSIBLE TO: Team Manager (LINE MANAGER) ACCOUNTABLE TO: Service Manager Head of Service, Mental Health RESPONSIBLE FOR: Social Work Staff, Support Workers, students or trainees as required LIAISES WITH: Multi Professionals, including in the Mental Health Trust - Inpatient and Community Services. Housing, Public Health. Adult, Older People and Children's Social Care and Health Services. Primary and Secondary Care Services. Statutory and non- Statutory Services OVERVIEW OF THE POST To provide advice consultation and professional supervision to a group of specialist mental health social care staff To be a lead practitioner in the team, ensuring the provision of a high quality and safe specialist mental health service to the defined service user group. The post holder will be expected to deliver a range of evidence-based interventions which will promote strengths base approach, social inclusion for this group of service users, who Experience low, moderate or severe or mental health issues. The post holder will work in partnership with a range of other services which may include EIS, Home Treatment Teams, Integrated Recovery Hubs Older People, Integrated Recovery Hubs (IRH), Acute, Inpatients Services, Voluntary and independent and community services. The principal purpose is to provide a person cantered approach, focusing on Strength, ability, and the resident existing networks The senior will be relied on to lead by example The Postholder will practice to the Department Social Work Model and guide colleagues in the team in this framework The post holder will work within the safeguarding adults and safeguarding children frameworks across the London Borough of Merton Able to act consistent with the Values of the Council KEY TASKS AND RESPONSIBILITIES Foster recovery through empowerment of Residents and carers by involving them in the planning of their care Establishing and maintaining consistent supportive relationships, which encourages increased self-determination and responsibility for service users and their care. Offer a range of evidence-based interventions and risk management approaches enabling the residents and carers to reduce and manage symptoms and high-risk behaviour. Offer practice guidance to colleagues in the team Be proactive, innovative and creative in delivering care, enabling the facilitation of service user's recovery. Engage residents and carers in relapse prevention and crisis planning providing intervention that maximize the ability to resolve crisis and prevent hospitalization. Support early discharge from both inpatient and Home Treatment Team by providing regular, formal reviews. Deliver a collaborative and responsive service through practice that is dictated by service users/carers intelligence and experience of their own situation . Display expertise in understanding and applying Social Care, Mental Health, Mental Capacity legislation and guidance. Display awareness of the wider range of Social Care legislation and policy, Be creative in ensuring information and advice is delivered in manner that will be receptive to others Act as Case Manager to a defined caseload of service users. Respond swiftly to crisis, providing intervention to prevent admission. Work closely with Carers. Ability to act independently carrying out function on the team's Duty system while also seeking to consult with seniors as required Recognize racial, cultural, sexual preference and linguistic differences. Ensure that record keeping/documentation reflects, prescribed departmental expectation. Maximize the use of resources within the team and available in the community. Have an understanding and work with the mental Health trust and Integrated Commissioning Board. Carry out the responsibility of being part of the Lead group in the service Ensure that care and support plans are reviewed and updated to take into account of the most recent information regarding Residents and Carer needs. It should reflect their views, their voice . Undertake risk assessment/management and positive risk taking by developing genuine interventions with those you are working with Carry out SAM or Enquiry Officer Duty under Safeguarding procedures, as appropriate Ensure activity/contact is entered promptly on Mosaic, conforming with Department Recording requirement. Provide carers assessment and care plans or support their production Work with Brokerage, mental health Social Work Service process to implement Care Packages, including personalised budgets, in the community. Knowledgeable about financial implications of the Care Act 2014, and Departmental policy and procedure arising from this Guide colleagues to ensure discussion regards Financial implication of the Cre Act are discussed with residents and Carers 3. KEY RELATIONSHIPS Maintain professional relationships with other agencies, e.g.,; Neighbourhood Services, Police, Probation Service, Education, Advocacy, PALS, Benefits and Voluntary Services to ensure provision of a quality package of care and service delivery for the service users and their carers. 4. SERVICE DEVELOPMENT AND DELIVERY Participate in service development and partake in the evaluation of the quality of service delivery. Support and facilitate initiative in developing service user's participation groups. Assist in planning, undertaking and evaluating specific projects related to clinical practice within the community. 5. MANAGEMENT/ AUDIT Implement and participate in orientation and local induction programmes for staff. Achieve and demonstrate agreed standards of personal and professional development within the agreed time scale. Participate in research, audit reviews and other initiatives in accordance to expected Governance. Be responsible for ensuring that accurate records are kept in accordance with Council policies and legal requirements. Report all complaints and or incidents in accordance with Local Authority procedures and ensure that the line manager is informed. Actively contribute to the development and review of policies and procedures based upon best practice. 6. TRAINING Ensure that own knowledge and skills are constantly updated. Attain appropriate levels of computer literacy Facilitate students achieving their competencies relevant to their outcome. Attend mandatory training as outlined by Trust policies. Undertake training as necessary in line with the development of the post, through continuous Professional Development Be an approved mental health practitioner, providing assessments as required by the mental health act. Or willingness to undertake AMHP training if required Undertake SAM training and practice as a SAM 7. PROFESSIONAL To participate in the AMHP Duty rota, providing a source of support and advice to those undertaking duties under the Mental Health Act 1983, and to provide specialist cover as necessary. Have a working knowledge of current appropriate legislations - The Children's Act, Care Act (2014), Carers legislation and the Mental Health Act (1983) and other relevant legislation. Be aware of and adhere to Local Authority procedures. Set own objectives through Appraisal, work towards achieving these Deliver and engage in regular professional supervision. Adhere to and work within the guidelines of own professional code of practice. Maintain registration of care profession and membership in relation to the relevant professional qualification Act as a positive role model for colleagues. Ensure that full regard is taken of the dignity, individuality and well-being of residents and carers. Be accountable for own practice and take every reasonable opportunity to sustain and improve knowledge and professional competence. Advocate and promote self-advocacy for service users/carers. 8. COMMUNICATION AND WORKING RELATIONSHIPS Communicate effectively with other members of the service pertaining the assessment, care plan, risk factors, relapse signature, sign of deterioration in service user's mental and physical conditions. Ensure that information of a sensitive and contentious content is handled with professionalism and communicated appropriately to clearly identified persons. Respond to emergency situations in a clear and supportive manner showing sensitivity and direction at all times. 9. CONFIDENTIALITY In the course of your employment you will handle confidential personal information You must not read, discuss, disclose or pass on confidential information unless it is necessary in the pursuance of your legitimate duties. Unauthorized disclosure of such information will be treated as a serious disciplinary matter. In addition it is important that you realize that if this confidentiality is breached, this may result in civil proceedings or a criminal prosecution. 10. HEALTH AND SAFETY . click apply for full job details
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
May 09, 2026
Full time
Senior Marketing & Digital Media Coordinator About Us The Fiery Group of companies produces theatre and live entertainment in the West End, across the United Kingdom, and internationally. We are looking to recruit a Senior Marketing & Digital Media Coordinator to join the Fiery Group team, with a particular focus on Fiery Entertainment, who produce a range of comedy, concerts and dance tours, as well as broader Group wide digital and marketing activity. Key Roles and Responsibilities: Fiery Entertainment Work closely with the Head of Entertainment to strategise, plan and activate marketing campaigns for Fiery Entertainment productions. Ability to coordinate key campaign requirements, including but not limited to contributing towards creative planning and asset development - such as key art and video. Act as a the primary point of contact with venue marketing departments, managing the allocated budget to maximise activity provided by the theatres. Responsible for oversight and management of paid social campaigns, including campaign budgeting and reporting. This is primarily resourced via external digital agencies and/or via the venues directly. On occasion, for smaller campaigns this role may also be asked to set up and run digital campaigns in house. Actively participate in supporting on sale planning and sales reporting. Experience identifying key audience segments across a range of productions. Ensure timely activation of campaigns and cohesive reporting is completed to deadlines. Circulate a regular report for each campaign once live, with recommendations for the coming period and beyond, based on sales reports and budgetary allowance. Fiery Group In collaboration with senior members of the respective companies ensure Fiery Group social channels are regularly maintained and reflect a broad suite of productions and content, using a variety of available formats, including B2B corporate news via Linkedin. Oversee customer data acquisition strategies and reporting. Schedule, build and administer targeted email campaigns to the specifications of our General Managers and Head of Entertainment. Ensure data integrity and accuracy, including the management of customers' Data Protection specifications in accordance with GDPR and up to date with legislation. Regularly review the six Group websites so that content remains current. Keep abreast of the developments in digital landscape and the effect this may have on campaigns. Introduce and activate new and emerging trends where appropriate on campaigns. Demonstrate confidence and clarity in communicating with the team. Requirements Essential 4+ years' agency /in house Marketing and Digital experience in the theatre and live entertainment industry. Ability to and experience of activating and managing marketing campaigns (including venue activity and paid social account)s for multiple productions at a given time. Creative skills with regard to creation of marketing assets, working closely with third party photographers, videographers, and other suppliers. Excellent communication skills, written and verbal including reporting Proactive attitude and curious nature Technical knowledge of platforms and their capabilities Commercial awareness and numeracy skills, including budget management. Microsoft Office - particularly Excel, Outlook, Word, PowerPoint Desired Use of reporting tools such as Google Analytics Experience using CRM platforms such as Mail Chimp An interest in other channels and willingness to explore capabilities An interest in entertainment/arts/culture sector This position will be based in our offices in Covent Garden, Central London, working 9:30am - 6pm, five days per week (Monday to Friday). Salary commensurate with experience. The Fiery Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by Law. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Please submit your CV below with a letter that includes your availability and salary expectations. Or email to . Closing Date: Friday 22nd May 2026
Creative Project Manager Department: Account Management Creative Asset Management Reports to: Senior Account Manager Location: Remote Compensation: £1400 - £2000 (B2B Contract) About Soar Group The Soar Group is a UK performance agency group comprising three specialist agencies. With over 100M in ad spend under management and a team of 100+, we work with 7-9 figure DTC and e-commerce brands across Meta, TikTok, and Google. We were nominated for Meta's Creative Diversity Award 2025 and are recognised as the UK's independent Meta agency group. Our creative department is the group's biggest growth lever - and this role is central to where it goes next. Our values: Extreme Ownership. Radical Curiosity. Kind Candour. Outcome Obsessed. The Role We're looking for a highly organised and proactive Project Manager to join our Account Management team. As a PM at Hambi, you're the operational backbone of every campaign - ensuring assets move on time, nothing falls through the cracks, and our Account Managers stay focused on strategy and client relationships. You'll be embedded across multiple client accounts, managing the full delivery lifecycle from brand onboarding through to final creative output. This is a detail-obsessed, communication-first role for someone who thrives on keeping complex moving parts in order. What You'll Own UGC coordination - own the end-to-end UGC process across all assigned accounts, from creator briefing and onboarding through to content review and delivery Production coordination - manage shoot logistics and production timelines, acting as the operational link between the Account lead and the Production team Campaign onboarding - be briefed on each account alongside the AM, understand the brand deeply, and confirm campaign timelines before kickoff Asset tracking - own and maintain accurate, real-time content schedules across all accounts; the tracker should always reflect live delivery status Internal communication - keep Account Managers proactively updated; flag risks early and ensure nothing catches the AM off guard UGC and influencer communication - maintain strong relationships with creators and influencers, ensuring smooth processes, consistent deliveries, and a high return-rate Quality control - review assets before they reach the AM and catch issues early, not late A day-to-day in the life of a PM You start each day reviewing content schedules across all assigned accounts - chasing anything overdue, flagging risks to the AM before they become problems. Creator comms, content QC, and tracker updates run throughout the day. Nothing waits until tomorrow. Account onboarding - attend the AM briefing, receive the onboarding form, confirm campaign timelines, and join the internal kick-off call Campaign activation - attend kickoffs and commercial briefings as new campaigns go live; brief creators and the production team simultaneously from day one UGC delivery - Send out UGC briefs, and run Day 3 and Day 5 chasers on live UGC, QC content before it reaches the AM, and manage end-to-end creator delivery Production - confirm shortlists and shoot plans with the AM, coordinate logistics with the production team, and attend pre-production meetings Weekly wrap - send each AM a clean overview every Friday so nothing is ever a surprise What We're Looking For 2+ years in a project management, operations, or production coordination role - agency experience is a strong advantage Exceptional organisational skills and attention to detail - you notice what others miss A proactive, solutions-first mindset - you flag problems before they become escalations and bring a fix, not just a flag Strong, clear communication - reliable, concise, and always one step ahead Comfortable managing multiple accounts and stakeholders simultaneously without dropping the ball Familiarity with UGC, content production, or performance creative workflows is a big plus What You'll Get Real ownership from day one - you run your accounts, not just assist on them A fast-paced, creative environment where your work directly impacts campaign performance Clear career progression within a growing agency that is scaling quickly A collaborative, high-performance team that values output, clarity, and moving fast
May 08, 2026
Full time
Creative Project Manager Department: Account Management Creative Asset Management Reports to: Senior Account Manager Location: Remote Compensation: £1400 - £2000 (B2B Contract) About Soar Group The Soar Group is a UK performance agency group comprising three specialist agencies. With over 100M in ad spend under management and a team of 100+, we work with 7-9 figure DTC and e-commerce brands across Meta, TikTok, and Google. We were nominated for Meta's Creative Diversity Award 2025 and are recognised as the UK's independent Meta agency group. Our creative department is the group's biggest growth lever - and this role is central to where it goes next. Our values: Extreme Ownership. Radical Curiosity. Kind Candour. Outcome Obsessed. The Role We're looking for a highly organised and proactive Project Manager to join our Account Management team. As a PM at Hambi, you're the operational backbone of every campaign - ensuring assets move on time, nothing falls through the cracks, and our Account Managers stay focused on strategy and client relationships. You'll be embedded across multiple client accounts, managing the full delivery lifecycle from brand onboarding through to final creative output. This is a detail-obsessed, communication-first role for someone who thrives on keeping complex moving parts in order. What You'll Own UGC coordination - own the end-to-end UGC process across all assigned accounts, from creator briefing and onboarding through to content review and delivery Production coordination - manage shoot logistics and production timelines, acting as the operational link between the Account lead and the Production team Campaign onboarding - be briefed on each account alongside the AM, understand the brand deeply, and confirm campaign timelines before kickoff Asset tracking - own and maintain accurate, real-time content schedules across all accounts; the tracker should always reflect live delivery status Internal communication - keep Account Managers proactively updated; flag risks early and ensure nothing catches the AM off guard UGC and influencer communication - maintain strong relationships with creators and influencers, ensuring smooth processes, consistent deliveries, and a high return-rate Quality control - review assets before they reach the AM and catch issues early, not late A day-to-day in the life of a PM You start each day reviewing content schedules across all assigned accounts - chasing anything overdue, flagging risks to the AM before they become problems. Creator comms, content QC, and tracker updates run throughout the day. Nothing waits until tomorrow. Account onboarding - attend the AM briefing, receive the onboarding form, confirm campaign timelines, and join the internal kick-off call Campaign activation - attend kickoffs and commercial briefings as new campaigns go live; brief creators and the production team simultaneously from day one UGC delivery - Send out UGC briefs, and run Day 3 and Day 5 chasers on live UGC, QC content before it reaches the AM, and manage end-to-end creator delivery Production - confirm shortlists and shoot plans with the AM, coordinate logistics with the production team, and attend pre-production meetings Weekly wrap - send each AM a clean overview every Friday so nothing is ever a surprise What We're Looking For 2+ years in a project management, operations, or production coordination role - agency experience is a strong advantage Exceptional organisational skills and attention to detail - you notice what others miss A proactive, solutions-first mindset - you flag problems before they become escalations and bring a fix, not just a flag Strong, clear communication - reliable, concise, and always one step ahead Comfortable managing multiple accounts and stakeholders simultaneously without dropping the ball Familiarity with UGC, content production, or performance creative workflows is a big plus What You'll Get Real ownership from day one - you run your accounts, not just assist on them A fast-paced, creative environment where your work directly impacts campaign performance Clear career progression within a growing agency that is scaling quickly A collaborative, high-performance team that values output, clarity, and moving fast
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
May 08, 2026
Full time
Position: Production Manager (Creative, Marketing, Digital, Content and Channels) Hours: Full-time, 35 hours a week Contract: 12-month fixed term contract, Maternity Cover Location: Office-based in London N4 with the flexibility to work remotely Salary: Starting from£35,825 per annum plus excellent benefits Salary Band and Job Family: Band 2, Profession/Technical You'll start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a proactive Production Manager to drive the planning, coordination and delivery of digital, creative and content projects that support their engagement goals. This is a key delivery role within the Digital delivery and planning team as part of the Engagement department. You will help to traffic and coordinate a wide range of small to medium projects, ensuring work is well planned, on track and clearly communicated. You'll play an important role in stakeholder management, keeping projects within agreed timeframes and resourcing constraints, while supporting the smooth flow of work across the department. You'll work closely with digital project managers and specialists within the team and with stakeholders across the organisation, helping turn ideas into high quality output. This is an exciting time to join this team as it continues to develop ways of working and delivering an ambitious engagement roadmap. This is are a supportive and vibrant team, who is dedicated to making a difference for people with MS. What you will do You'll be responsible for: Reviewing incoming briefs and leading an effective triage rocess to ensure work is prioritised, scoped and resourced appropriately Working closely with people across the team to ensure effective communication with teams who commission work with this team, from across the organisation Account management and monitoring of progress, ensuring clear communication with stakeholders at every stage Managing the day to day traffic, the production inbox and updates, scheduling and coordination of projects, working together with people across our department and external suppliers Supporting the digital project managers and senior leads by: Developing and maintaining project plans and scope of work outlines Writing up meeting notes and actions Undertaking basic risk assessments and reporting End to end coordination and management of smaller projects where relevant Effective resource management, reporting and evaluation to inform better planning Driving continuous improvement in production workflows, helping to embed consistent, efficient and scalable processes across the team Supporting with the running of the quarterly planning cycle, including team coordination and communications to all relevant stakeholders across the organisation Monitoring and reporting on progress Who they are looking for Experience coordinating or managing digital, content or creative projects Confidence juggling multiple workstreams and keeping projects on track Strong organisational skills and attention to detail Experience working with project management or workflow tools Clear, professional communication skills, both written and verbal Experience working collaboratively with creatives and stakeholders An interest in digital delivery, planning, content production and continuous improvement Please note this is a 12-month fixed term Maternity cover contact. Closing date for applications: 9:00 on Monday 11th May 2026 Interviews for shortlisted candidates will take place on 20th and 21st May 2026. You may currently be working in roles such as Digital Production Manager, Creative Producer, Junior Project Manager, Content Project Manager or Traffic Manager, particularly within digital, content, marketing or charity environments. Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications click apply for full job details
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
May 08, 2026
Full time
Join the creative revolution at XR! XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it! At XR,you'lljoin a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive. Ready to make an impact?Ifyou'repassionate about technology, solving complex challenges, and joining a teamthat'schanging the game, XR is the place for you.Let'sshape the future together! The Opportunity The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR's enterprise Brands. Partnering with the Sales team for pre-salesopportunitiesand owning the account post-sale, the CSMis responsible formanaging onboarding, training, and the foundation for a long-term successful engagement. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Acting asthe experts, they can craft meaningful solutions to our customer challenges, always on the lookout for ways they can help solve client needs. The CSMis responsible fornurturing the relationship post-onboarding by creatingtailoredrelationship journeys full of proactivetouch-points, continued training, learning, consultation, and acting as the Subject Matter Expert (SME) for the client and their usage of the XR Platform and services. Internally, the CSM is the client's advocate, working cross-departmentally with all groups that touch the client's business to understand and improve products, services, workflows, communication, opportunities,or solutions for the client. This role is also revenue-responsible; instrumentaltorenewals, growth, andadditionalservices or featureswhere theyfit into the client's needs. Team members in this role are passionate about Clients and their experiences. They are strategic problem solvers: organized, analytical, and thoughtful. They are team players but are also comfortable taking the lead or working independently. Their high EQ and interpersonal skills make them a trusted resource internally and externally, and they arefrequentlyconsidered someone you can depend on for a creative solution, a thoughtful response, or a listening ear. Job Responsibilities Cultivate and own close client relationships with multiple stakeholders including Senior Members of the client team, respective agency partners, etc. Create customized Client Success Plan for enterprise clients that dictates scheduledtouch-pointsfor proactive outreach, including weekly,monthlyor quarterly calls, video or in-person meetings Conduct and/or coordinate client onboarding sessions, as well as continued training sessions for suite of XR products and offerings Drive client engagement, adoption, and retention by understanding client business needs and goals; helping them tohigh levelsof success using XR products and services Develop deep insight and knowledge of the clients' teams and operational structure by building a network of relationships UtilizeXR-supported analytical tools tomonitorand analyze engagement, operational and business progression, to provide recommendations and guidance based on data results, both to client and internal teams Present business reviews to clients, and share suggestions andoptimalsolutions. Proactivelymaintaina high knowledge level of all supported services, products, and projects for client Adviseclient of existing resources such as platform guides, knowledgebase articles, tutorials, and how-to-videos, or work with internal teams to create where needed Work with departmental leaders, Product Owners, and Marketing to create personalized communication focused on company initiatives,changesor improvements to existing products in use, newfeaturesand products they might find useful,etc Represent the VoiceOfthe Customer (VOC) to provide input into core products, marketing, sales processes, and service improvements that may enhance the client experience Participate in the creation of interdepartmental support models,workflowsand SOPs Act as the Subject Matter Expert (SME) on client-specific items, including acting as an escalation point for internal teams on business rules and best practices Collaborate and/or guide internal teams who support the client or client projects, including Activation Management & Campaign Services (SME), Center of Excellence, Insights (Reporting), Product, Development, Sales Operations and Technical Support Partner with the Deal Desk to ensureoptimalaccount performance, and present renewals to existing clients that are aligned with XR strategy. Work with clients on other contractual initiatives such as amendments, SOWs, SLAs,etcwith Legal/Contracts team Align with Global Business Partner to upsell and cross-selladditionalproducts or services to contribute to the client's success Assist Global Business Partner and Marketing in managing and executing RFP requests Minimum qualifications Minimum3years' experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space. A strong passion for the client's experience, with the ability and willingness to engage directly with them In-depth knowledge of the advertising production industry with experience in creativelogisticsand campaign management, ordemonstratedability toquickly and effectively learn various products and services Comfortable leading client workshops, onboarding sessions, or meetings Accountability, and comfort in being the face of both good andbad newsto the client Exceptionally high EQ and ability to understand verbal and non-verbal feedback from external and internal stakeholders toproperly assessand understand complex situations Attention to detail and organizational skills Ability to communicate across all departments and levels, providing difficult-to-deliver feedback where needed in a delicate way Ability to take initiative and prioritize while working independently or collaborating with a team Strategic problem-solver, who is open to coaching and training A record of accomplishment of success and strategy in turning new clients into raving advocates Ability to effectively upsell and cross-selladditionalservices that would support the specific Client needs Familiarity in working within CRMs, Support Ticketing Systems, or other important tools for tracking user relationships and engagement Proficient in MS Excel, PowerPoint, Google Business Suite, data analysis, and visualization tools KPIs Outlined below are some of the metrics you will be responsible for: User engagement - % and number of active users per month Net Promoter Score (NPS), Customer Satisfaction Score (CSAT)and other client feedback Revenue growth Conversion rate Client churn rate Client and Extreme Reach agreed upon cadence of formal business reviews (i.e.Quarterly) The wonderful world of XR Impactful Work:You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide. Global Reach, Local Impact:With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe! Innovation & Growth:We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment. Creative Culture:We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking. Make a Difference:Here, you'll help clients tell their stories on a global stage, while ensuring their creative vision is executed with precision and style. Let's Redefine What's Possible If you're ready to elevate brand growth, connect creativity across platforms, and unlock a new era of creative intelligence, we'd love to hear from you. Pitch us your vision- and let's build the future, together.
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
May 07, 2026
Full time
Position: Social and Digital Media Creator Hours: Full-time, 35 hours a week Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £33,044 per annum plus excellent benefits Salary Band and Job Family: Band 2, Charity You will start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job Our client is looking for a dynamic Social and Digital Media Creator to join their team. You'll be a real digital native, with experience delivering engaging campaigns across paid media, organic social media and email. Day to you'll manage, moderate and optimise the charity's digital channels and email communications - all integral shop windows for the brand. You will deliver accessible and inclusive content viewed millions of times by over 210,000 followers. Planning and delivering targeted social and paid media strategies is a key part of this role. You will lead social content production, create engaging videos, graphics, and community-focused posts to support people living with MS. The role also involves planning, writing, building, and sending targeted emails to key audiences using DotDigital, the charity's email service provider. The Social and Digital Media Creator generates and utilises channel and content insights to increase engagement, raise awareness, and drive conversions against KPIs. If you're a well-rounded social media expert looking to make a real difference, this charity woould love to hear from you! Closing date for applications: 9:00 on Monday 11th May 2026 Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
As the Digital Media Specialist you will be tasked with ensuring a luxury online customer experience, through the representation of the Centre s New and Pre-Owned vehicles, to drive sales and support the achievement of Centre s objectives. Reporting to the Used Car Manager, you will create high quality images, video content and digital media to showcase the Centres vehicle stock across online platforms. This role supports the Centre sales team to ensure vehicles are presented to the highest standard, driving customer engagement and customer enquiries. Responsibilities: Vehicle Photography & Media Capture high-quality, consistent images and video walkarounds of all vehicles for online listings Ensure all vehicles are photographed promptly Edit and upload images to the Centre website, manufacturer portals, and third-party advertising platforms Maintain visual standards by presenting vehicles in a professional and appealing manner Digital Media & Content Produce creative digital content for marketing campaigns, including short videos, social media reels, and promotional graphics Assist the Centre Support Manager and Marketing Department, with social media content production and unique creative initiatives that are in line with Marketing strategy, to engage audiences and promote stock alongside the Land Rover Brand Stock Management Support Work with the sales and preparation teams to track vehicles through the preparation process to ensure timely photography Co-ordinate vehicle valeting and preparation schedules to ensure availability for media capture Keep online listings accurate, ensuring all vehicle images, specifications, and details are up to date Assist in reporting on stock presentation and online visibility Assist with showroom preparation including vehicles, merchandise and displays Be proactive in maintaining professional standards of the Centre s presentation Equipment & Standards Maintain equipment and designated vehicle photo area(s) to professional standards Ensure compliance with brand guidelines for imagery and media output Identify opportunities to improve presentation standards and digital engagement Minimum Qualifications: Full UK Driving License held for over 2 years and be aged over 21 years (for insurance purposes) Strong photographic skillset and basic video production skill Creative eye for detail, composition, and branding Strong organisational skills and ability to work to tight deadlines Experience in using image editing software (Photoshop) Understanding of social media platforms and how to produce successful content Flexibility and diary management to work parallel with vehicle preparation timings and scheduling Desirable Qualifications: Able to demonstrate at portfolio of automotive work Experience in an automotive retail environment Experience in using video editing software (Adobe Premier Pro or Rush) Knowledge of automotive retail and used car marketing. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 06, 2026
Full time
As the Digital Media Specialist you will be tasked with ensuring a luxury online customer experience, through the representation of the Centre s New and Pre-Owned vehicles, to drive sales and support the achievement of Centre s objectives. Reporting to the Used Car Manager, you will create high quality images, video content and digital media to showcase the Centres vehicle stock across online platforms. This role supports the Centre sales team to ensure vehicles are presented to the highest standard, driving customer engagement and customer enquiries. Responsibilities: Vehicle Photography & Media Capture high-quality, consistent images and video walkarounds of all vehicles for online listings Ensure all vehicles are photographed promptly Edit and upload images to the Centre website, manufacturer portals, and third-party advertising platforms Maintain visual standards by presenting vehicles in a professional and appealing manner Digital Media & Content Produce creative digital content for marketing campaigns, including short videos, social media reels, and promotional graphics Assist the Centre Support Manager and Marketing Department, with social media content production and unique creative initiatives that are in line with Marketing strategy, to engage audiences and promote stock alongside the Land Rover Brand Stock Management Support Work with the sales and preparation teams to track vehicles through the preparation process to ensure timely photography Co-ordinate vehicle valeting and preparation schedules to ensure availability for media capture Keep online listings accurate, ensuring all vehicle images, specifications, and details are up to date Assist in reporting on stock presentation and online visibility Assist with showroom preparation including vehicles, merchandise and displays Be proactive in maintaining professional standards of the Centre s presentation Equipment & Standards Maintain equipment and designated vehicle photo area(s) to professional standards Ensure compliance with brand guidelines for imagery and media output Identify opportunities to improve presentation standards and digital engagement Minimum Qualifications: Full UK Driving License held for over 2 years and be aged over 21 years (for insurance purposes) Strong photographic skillset and basic video production skill Creative eye for detail, composition, and branding Strong organisational skills and ability to work to tight deadlines Experience in using image editing software (Photoshop) Understanding of social media platforms and how to produce successful content Flexibility and diary management to work parallel with vehicle preparation timings and scheduling Desirable Qualifications: Able to demonstrate at portfolio of automotive work Experience in an automotive retail environment Experience in using video editing software (Adobe Premier Pro or Rush) Knowledge of automotive retail and used car marketing. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Marketing Assistant Manager required in Nottingham, central location NG1 Up to £38,000 per annum Fantastic Benefits Hybrid working - 2 days working from home SF Recruitment are working with a leading professional services business to recruit for a Marketing Assistant Manager on a full time permanent basis. Working collaboratively as part of a team and reporting into the Marketing Manager you will be responsible for all elements of digital marketing. We're looking for a creative and proactive individual to support our marketing and content strategy through the following responsibilities: Content Research & Development: Conduct research on industry trends and client needs to shape compelling content ideas. Collaborate with content writers to adapt and repurpose materials such as articles, case studies, and reports for multiple formats. Creative Asset Production: Work closely with internal teams and stakeholders to produce high-quality, on-brand content-including videos, infographics, digital publications, adverts, and more-ensuring consistency with brand guidelines. Social Media Management: Oversee and grow our social media presence by developing engaging content strategies aimed at increasing visibility, supporting client updates, and enhancing recruitment marketing. Content Distribution: Support the delivery of content across all relevant channels, including our website, social media, email campaigns, paid media, and other digital platforms. Brand Consistency: Implement and uphold brand guidelines across all content and communications, maintaining a consistent tone, visual identity, and style. Performance & Analytics: Monitor and report on content performance using analytics tools. Use data-driven insights to improve future campaigns and strategies. Innovation & Tools: Stay current with emerging marketing tools, trends, and technologies to drive efficiency and creativity across our campaigns. Team Collaboration: Provide support across the wider marketing team as needed, contributing to group projects and initiatives. Travel & Events: Be open to occasional travel to our other offices (primarily in Derby and Birmingham) and attendance at industry or internal events as required. Experience required/desired: -Background within a professional service sector -A 2:1 or higher in Marketing (or relevant CIM qualification) and 3-4 years' experience in a marketing role -Solid grasp of the full marketing mix, with hands-on experience in GA4, PPC (Google Ads, social), and email marketing -Strong communicator and team player who builds effective cross-functional relationships -Organised, proactive, and goal-driven, with sound judgment on when to act independently or seek support -Detail-oriented, with the confidence to contribute fresh ideas that enhance marketing impact If this role is of interest and you are wanting to progress your career, get in touch today!
Oct 07, 2025
Full time
Marketing Assistant Manager required in Nottingham, central location NG1 Up to £38,000 per annum Fantastic Benefits Hybrid working - 2 days working from home SF Recruitment are working with a leading professional services business to recruit for a Marketing Assistant Manager on a full time permanent basis. Working collaboratively as part of a team and reporting into the Marketing Manager you will be responsible for all elements of digital marketing. We're looking for a creative and proactive individual to support our marketing and content strategy through the following responsibilities: Content Research & Development: Conduct research on industry trends and client needs to shape compelling content ideas. Collaborate with content writers to adapt and repurpose materials such as articles, case studies, and reports for multiple formats. Creative Asset Production: Work closely with internal teams and stakeholders to produce high-quality, on-brand content-including videos, infographics, digital publications, adverts, and more-ensuring consistency with brand guidelines. Social Media Management: Oversee and grow our social media presence by developing engaging content strategies aimed at increasing visibility, supporting client updates, and enhancing recruitment marketing. Content Distribution: Support the delivery of content across all relevant channels, including our website, social media, email campaigns, paid media, and other digital platforms. Brand Consistency: Implement and uphold brand guidelines across all content and communications, maintaining a consistent tone, visual identity, and style. Performance & Analytics: Monitor and report on content performance using analytics tools. Use data-driven insights to improve future campaigns and strategies. Innovation & Tools: Stay current with emerging marketing tools, trends, and technologies to drive efficiency and creativity across our campaigns. Team Collaboration: Provide support across the wider marketing team as needed, contributing to group projects and initiatives. Travel & Events: Be open to occasional travel to our other offices (primarily in Derby and Birmingham) and attendance at industry or internal events as required. Experience required/desired: -Background within a professional service sector -A 2:1 or higher in Marketing (or relevant CIM qualification) and 3-4 years' experience in a marketing role -Solid grasp of the full marketing mix, with hands-on experience in GA4, PPC (Google Ads, social), and email marketing -Strong communicator and team player who builds effective cross-functional relationships -Organised, proactive, and goal-driven, with sound judgment on when to act independently or seek support -Detail-oriented, with the confidence to contribute fresh ideas that enhance marketing impact If this role is of interest and you are wanting to progress your career, get in touch today!
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
Oct 04, 2025
Full time
ROYO is looking for a Bookkeeper - Entertainment Group. ROYO is a diversified group operating across live entertainment sectors; touring and West end Theatre productions, family theatre shows, video production, venue operations, licensing, and merchandising for theatre productions. We develop commercial content for UK and international markets shown in a number of concurrent large scale theatrical. Our group encompasses Studio Twenty, a leading video production company for theatrical marketing assets, and an immersive event venue on Tottenham Court Road This role will support ROYO's financial administration across our diverse business operations. The position plays a crucial role in ensuring smooth day-to-day financial management and will provide exposure to multiple industry verticals. The successful applicant will join a group-wide finance team of 3 employees and report to the Commercial Manager. This full-time role is based in ROYO's central London office. Key Responsibilities: Financial Operations: Day-to-day bookkeeping using QuickBooks and Soldo systems Prepare VAT returns in line with Making Tax Digital requirements Reconcile bank accounts, credit cards, and expense claims accurately and efficiently Manage petty cash, floats and employee payment card systems Administration of general ledger, internal costings, and month-end procedures Business Administration: Process purchase invoices, credit cards, and weekly expense postings Assist with project accounting, multi-entity consolidation, and project-specific Profit & Loss statements Prepare accounts payable for pay runs and operate bank accounts Compile sales reports and assist with budget management and forecasting Liaise directly with cross-sector suppliers, agencies, venues and business partners Compliance & Reporting: Issue financial statements and liaise with external accountants Prepare correspondence with HMRC, Companies House and other authorities Support payroll processing and coordinate timely payment of salaries, pension contributions, and taxes alongside and as instructed by the Finance Coordinator Manage starter forms, employee data, and onboarding procedures Maintain supplier terms and ensure compliance with all conditions General Support: Provide office administration support including phone coverage and visitor reception Handle confidential information with discretion and professionalism Ensure office operations run smoothly for a busy working environment Essential Requirements: Minimum 1 year relevant professional experience in bookkeeping or finance role Advanced knowledge of Microsoft Excel and office software Strong numerical skills and attention to detail Sound understanding of financial management principles and processes Working knowledge of VAT and corporation tax Excellent organisational and communication skills Ability to work independently, problem-solve, and remain calm under pressure Desirable: Bookkeeping qualifications (AAT Level 2+ or similar) • Experience with QuickBooks and Soldo systems Multi-sector business experience valued Adaptability across different business models Experience in a growth company environment What We Offer: Salary range £30,000 to £37,000 depending on experience One year fixed term contract Exposure to diverse business operations and professional development opportunities • Fast-paced, entrepreneurial environment Attractive occupational benefits package 35 working hours per week, Monday to Friday, 10:00am to 6:00pm Hybrid working available after completion of probation period 20 days' holiday per year plus all bank and public holidays Study support and internal trainings
THE MAIN JOB FUNCTION a. To undertake newbuild and repair activities on vehicles of all types to the highest standard within the scheduled times. b. To retrofit to the highest standards supplementary equipment. c. To care for customers' vehicles and property and seek to achieve the highest customer satisfaction. d. To carry out all work in a safe, environmentally friendly, and economical way. e. To build a bank of knowledge and skills to ensure you build to the latest recommended operating procedures f. To share skills and knowledge to develop others within the business. g. To enhance the reputation of Alloy Bodies Limited. at every opportunity when interacting with others internally or externally. h. To uphold the company's Core Values at all times. INTERACTION AND REPORTING Directly Responsible To: Production Foreman Directly Responsible For: Trainee Body Builder Relationships With: Other departments staff, suppliers, and their representatives. Health and Wellbeing: a. Ensure safe and reliable use and maintenance of equipment. b. Ensure staff take all precautions necessary affecting health and wellbeing in the site. c. Ensure customers and colleagues are protected from any possible dangers or hazards on the premises by ensuring that they remain in permitted areas only. d. Actively participate in Health & Wellbeing working groups. Skill Activities: a. Carry out work completely and effectively within specified build and repair times set by the business. b. To retrofit to the highest standards supplementary equipment. c. Advise and report on build or repair discrepancies identified whilst working on vehicles. Customer Relations: a. Protect customers' vehicles with covers and dust sheets and use wipes and other consumables to keep customers' vehicles clean. b. Maintain the security of customers' vehicles while in your custody, including personal effects and contents by locking vehicles when they are left unattended. c. Ensure that all vehicles are examined and document on the delivery and collection from your care. d. Look for ways to identify future customer cost savings by recommending alternative ways of building or repairing a vehicle body. e. Drive customers' vehicles in a safe and considerate manner always. Control of Costs: a. Ensure that all time spent on jobs and materials used are accurately recorded. b. Work carefully to avoid accidental damage to vehicles and components during work activities. c. Seek to minimise wastage of all materials by careful use and encouraging the careful use by others. d. Care for all plant and tools belonging to the business and not to misuse same. e. Ensure that all work undertaken complies with business, manufacturers, and legislative safety & legal standards. f. Avoid unnecessary over production in your team g. Seek to minimise non-revenue and other diversionary time by using an organised and disciplined approach to job tasks and objectives. Accurately record and report on all such lost time in an objective manner to assist the business to seek ways to reduce and overcome diversionary and lost time problems. AUTHORITY LEVEL Personnel: Assigned procedures and health & safety responsibilities. OTHER DUTIES: Any other duties as and when required by senior company managers that are reasonably within the capabilities of the person and are aimed at achieving the company's objectives and goals. QUALIFICATIONS, TRAINING AND EXPERIENCE a. Experience in the building and repair of vehicle bodies or coachwork b. Receive training and maintain best practice in manual handling methods. c. Organised and methodical approach to building a vehicle body or carrying out a repair. d. A care for and attention to, detail. e. Undertake training offered by the business to you. f. Excellent at prioritising. g. Numeracy and literacy to a level adequate to deal with documentation. h. To understand vehicle make-up.
Oct 02, 2025
Full time
THE MAIN JOB FUNCTION a. To undertake newbuild and repair activities on vehicles of all types to the highest standard within the scheduled times. b. To retrofit to the highest standards supplementary equipment. c. To care for customers' vehicles and property and seek to achieve the highest customer satisfaction. d. To carry out all work in a safe, environmentally friendly, and economical way. e. To build a bank of knowledge and skills to ensure you build to the latest recommended operating procedures f. To share skills and knowledge to develop others within the business. g. To enhance the reputation of Alloy Bodies Limited. at every opportunity when interacting with others internally or externally. h. To uphold the company's Core Values at all times. INTERACTION AND REPORTING Directly Responsible To: Production Foreman Directly Responsible For: Trainee Body Builder Relationships With: Other departments staff, suppliers, and their representatives. Health and Wellbeing: a. Ensure safe and reliable use and maintenance of equipment. b. Ensure staff take all precautions necessary affecting health and wellbeing in the site. c. Ensure customers and colleagues are protected from any possible dangers or hazards on the premises by ensuring that they remain in permitted areas only. d. Actively participate in Health & Wellbeing working groups. Skill Activities: a. Carry out work completely and effectively within specified build and repair times set by the business. b. To retrofit to the highest standards supplementary equipment. c. Advise and report on build or repair discrepancies identified whilst working on vehicles. Customer Relations: a. Protect customers' vehicles with covers and dust sheets and use wipes and other consumables to keep customers' vehicles clean. b. Maintain the security of customers' vehicles while in your custody, including personal effects and contents by locking vehicles when they are left unattended. c. Ensure that all vehicles are examined and document on the delivery and collection from your care. d. Look for ways to identify future customer cost savings by recommending alternative ways of building or repairing a vehicle body. e. Drive customers' vehicles in a safe and considerate manner always. Control of Costs: a. Ensure that all time spent on jobs and materials used are accurately recorded. b. Work carefully to avoid accidental damage to vehicles and components during work activities. c. Seek to minimise wastage of all materials by careful use and encouraging the careful use by others. d. Care for all plant and tools belonging to the business and not to misuse same. e. Ensure that all work undertaken complies with business, manufacturers, and legislative safety & legal standards. f. Avoid unnecessary over production in your team g. Seek to minimise non-revenue and other diversionary time by using an organised and disciplined approach to job tasks and objectives. Accurately record and report on all such lost time in an objective manner to assist the business to seek ways to reduce and overcome diversionary and lost time problems. AUTHORITY LEVEL Personnel: Assigned procedures and health & safety responsibilities. OTHER DUTIES: Any other duties as and when required by senior company managers that are reasonably within the capabilities of the person and are aimed at achieving the company's objectives and goals. QUALIFICATIONS, TRAINING AND EXPERIENCE a. Experience in the building and repair of vehicle bodies or coachwork b. Receive training and maintain best practice in manual handling methods. c. Organised and methodical approach to building a vehicle body or carrying out a repair. d. A care for and attention to, detail. e. Undertake training offered by the business to you. f. Excellent at prioritising. g. Numeracy and literacy to a level adequate to deal with documentation. h. To understand vehicle make-up.
SENIOR ELECTRICAL DESIGN ENGINEER Leeds To c 60k neg dep exp + benefits Our client is part of a group that has been established for almost 200 years and employs more than 5,500 staff globally, specialising in a range of bespoke heavier engineering and materials handling activities for a diverse range of applications. Due to continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced Senior Electrical Design Engineer to be based out of their prestigious Leeds Office environment and complement their successful electrical engineering team. Reporting directly to the Engineering Manager, the successful Senior Electrical Design Engineer candidate will undertake a range of duties and responsibilities that will include (but not be limited to): Developing designs and specifications for control systems across the portfolio of products available Co-ordinating site, application and design engineering resources to meet the project's technical requirement. Ensuring effective interfacing between the design, production, procurement and installation and commissioning site teams to optimise project costs and implementation. Developing a working understanding of applicable Industry Standards. Managing the technical content of projects with respect to cost, quality, contract documentation and specifications and the associated engineering content of projects to budget (i.e. design hours, outsourcing, site labour, etc.) Attending Customer sites and liaising with customer engineering representatives as required. To be considered for this varied and genuinely interesting Senior Electrical Design Engineer opportunity it is envisaged that the successful candidate will realistically be qualified to Degree level or above in Electrical Engineering (although comparable qualifications will be considered) and demonstrate at least 5 years previous experience of electrical design work gained in an engineering or manufacturing environment. You will demonstrate extensive design engineering experience in a drawing office environment along with proven project management awareness, with excellent communication skills at all levels and the ability to work both autonomously and as part of a team and comprehensive skills in the use of AutoCad Electrical 2020 (or equivalent) with knowledge of low voltage motor speed control applications proving distinctly advantageous. Contact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
Sep 26, 2025
Full time
SENIOR ELECTRICAL DESIGN ENGINEER Leeds To c 60k neg dep exp + benefits Our client is part of a group that has been established for almost 200 years and employs more than 5,500 staff globally, specialising in a range of bespoke heavier engineering and materials handling activities for a diverse range of applications. Due to continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced Senior Electrical Design Engineer to be based out of their prestigious Leeds Office environment and complement their successful electrical engineering team. Reporting directly to the Engineering Manager, the successful Senior Electrical Design Engineer candidate will undertake a range of duties and responsibilities that will include (but not be limited to): Developing designs and specifications for control systems across the portfolio of products available Co-ordinating site, application and design engineering resources to meet the project's technical requirement. Ensuring effective interfacing between the design, production, procurement and installation and commissioning site teams to optimise project costs and implementation. Developing a working understanding of applicable Industry Standards. Managing the technical content of projects with respect to cost, quality, contract documentation and specifications and the associated engineering content of projects to budget (i.e. design hours, outsourcing, site labour, etc.) Attending Customer sites and liaising with customer engineering representatives as required. To be considered for this varied and genuinely interesting Senior Electrical Design Engineer opportunity it is envisaged that the successful candidate will realistically be qualified to Degree level or above in Electrical Engineering (although comparable qualifications will be considered) and demonstrate at least 5 years previous experience of electrical design work gained in an engineering or manufacturing environment. You will demonstrate extensive design engineering experience in a drawing office environment along with proven project management awareness, with excellent communication skills at all levels and the ability to work both autonomously and as part of a team and comprehensive skills in the use of AutoCad Electrical 2020 (or equivalent) with knowledge of low voltage motor speed control applications proving distinctly advantageous. Contact the Electrical Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to (url removed) for further details.
