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digital communications engagement manager
Harris Hill
Senior Individual Giving Officer
Harris Hill
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
May 12, 2026
Full time
Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels Manage supporter acquisition, retention and stewardship activity Develop and optimise supporter journeys using data and insight Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations Work with external agencies and suppliers to deliver high-quality campaigns Ensure all fundraising activity is compliant with GDPR and fundraising regulations Collaborate across teams to maximise supporter engagement and lifetime value Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: Experience delivering successful individual giving or direct marketing campaigns across multiple channels Excellent copywriting and communication skills Strong project management and organisational abilities Confidence working with data, budgets and campaign reporting Knowledge of supporter journeys, retention and lifetime value principles Understanding of GDPR and fundraising compliance A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. Salary: up to £35,000 per annum Contract type: Full time, permanent Location: London, Harrow, hybrid working, 2 days in the office Deadline: 2nd June at 8am Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Softcat
Graphic Designer
Softcat City, Bristol
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Marketing team The story of Softcat is one driven by an unprecedented 'people first' culture that celebrates talent, champions potential, and delivers customer-centric technology solutions that support business ambitions. The marketing function sits at the heart of Softcat 's future market expansion and is accountable for partner marketing , communications , events, digital, Go to Market, performance marketing and brand. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Drive Softcat's brand forward through impactful, strategic design Working as a Graphic Designer within our Softcat Studio , you will bring creative ideas to life, crafting impactful visual content that supports our marketing efforts, customer engagements, and brand consistency. You will focus on supporting the creative needs of the business and creating compelling campaigns for our sales teams to go to market with. You must be highly creative with a good attention to detail and able to work in a fast-paced energetic environment. As Graphic Designer, you'll be responsible for: Working alongside our Senior Marketing Programme Manager and Marketing teams to deliver creative outcomes to briefs, from initial conversations and mood boards through to final graphics Design and produce a broad range of materials including (but not limited to): email campaigns, digital display ads, web landing pages, brochures, reports, printed material , infographics, and social media assets Work with external agencies and freelancers, providing creative guidance and ensuring deliverables align with brand guidelines and strategic objectives . Support in developing and maintaining a library of templates and design assets for internal use. Manage multiple projects simultaneously, balancing deadlines and priorities effectively. We'd love you to have Qualifications in multimedia, graphic design or equivalent experience Experience working with the Adobe Creative suite including Illustrator, InDesign, After Effects and Photoshop Working knowledge of HTML/CSS Some experience of UI/UX, including using Figma , and able to apply it to website design. An understanding of a b2b environment and working with brand guidelines You will be an excellent communicator both written and verbally Strong organisational skills with the ability to meet tight timelines and manage multiple projects at one time We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
May 11, 2026
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Marketing team The story of Softcat is one driven by an unprecedented 'people first' culture that celebrates talent, champions potential, and delivers customer-centric technology solutions that support business ambitions. The marketing function sits at the heart of Softcat 's future market expansion and is accountable for partner marketing , communications , events, digital, Go to Market, performance marketing and brand. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Drive Softcat's brand forward through impactful, strategic design Working as a Graphic Designer within our Softcat Studio , you will bring creative ideas to life, crafting impactful visual content that supports our marketing efforts, customer engagements, and brand consistency. You will focus on supporting the creative needs of the business and creating compelling campaigns for our sales teams to go to market with. You must be highly creative with a good attention to detail and able to work in a fast-paced energetic environment. As Graphic Designer, you'll be responsible for: Working alongside our Senior Marketing Programme Manager and Marketing teams to deliver creative outcomes to briefs, from initial conversations and mood boards through to final graphics Design and produce a broad range of materials including (but not limited to): email campaigns, digital display ads, web landing pages, brochures, reports, printed material , infographics, and social media assets Work with external agencies and freelancers, providing creative guidance and ensuring deliverables align with brand guidelines and strategic objectives . Support in developing and maintaining a library of templates and design assets for internal use. Manage multiple projects simultaneously, balancing deadlines and priorities effectively. We'd love you to have Qualifications in multimedia, graphic design or equivalent experience Experience working with the Adobe Creative suite including Illustrator, InDesign, After Effects and Photoshop Working knowledge of HTML/CSS Some experience of UI/UX, including using Figma , and able to apply it to website design. An understanding of a b2b environment and working with brand guidelines You will be an excellent communicator both written and verbally Strong organisational skills with the ability to meet tight timelines and manage multiple projects at one time We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Softcat
Graphic Designer
Softcat Marlow, Buckinghamshire
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Marketing team The story of Softcat is one driven by an unprecedented 'people first' culture that celebrates talent, champions potential, and delivers customer-centric technology solutions that support business ambitions. The marketing function sits at the heart of Softcat 's future market expansion and is accountable for partner marketing , communications , events, digital, Go to Market, performance marketing and brand. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Drive Softcat's brand forward through impactful, strategic design Working as a Graphic Designer within our Softcat Studio , you will bring creative ideas to life, crafting impactful visual content that supports our marketing efforts, customer engagements, and brand consistency. You will focus on supporting the creative needs of the business and creating compelling campaigns for our sales teams to go to market with. You must be highly creative with a good attention to detail and able to work in a fast-paced energetic environment. As Graphic Designer, you'll be responsible for: Working alongside our Senior Marketing Programme Manager and Marketing teams to deliver creative outcomes to briefs, from initial conversations and mood boards through to final graphics Design and produce a broad range of materials including (but not limited to): email campaigns, digital display ads, web landing pages, brochures, reports, printed material , infographics, and social media assets Work with external agencies and freelancers, providing creative guidance and ensuring deliverables align with brand guidelines and strategic objectives . Support in developing and maintaining a library of templates and design assets for internal use. Manage multiple projects simultaneously, balancing deadlines and priorities effectively. We'd love you to have Qualifications in multimedia, graphic design or equivalent experience Experience working with the Adobe Creative suite including Illustrator, InDesign, After Effects and Photoshop Working knowledge of HTML/CSS Some experience of UI/UX, including using Figma , and able to apply it to website design. An understanding of a b2b environment and working with brand guidelines You will be an excellent communicator both written and verbally Strong organisational skills with the ability to meet tight timelines and manage multiple projects at one time We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
May 11, 2026
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Marketing team The story of Softcat is one driven by an unprecedented 'people first' culture that celebrates talent, champions potential, and delivers customer-centric technology solutions that support business ambitions. The marketing function sits at the heart of Softcat 's future market expansion and is accountable for partner marketing , communications , events, digital, Go to Market, performance marketing and brand. Success. The Softcat Way. There's a uniqueness to Softcat - what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Drive Softcat's brand forward through impactful, strategic design Working as a Graphic Designer within our Softcat Studio , you will bring creative ideas to life, crafting impactful visual content that supports our marketing efforts, customer engagements, and brand consistency. You will focus on supporting the creative needs of the business and creating compelling campaigns for our sales teams to go to market with. You must be highly creative with a good attention to detail and able to work in a fast-paced energetic environment. As Graphic Designer, you'll be responsible for: Working alongside our Senior Marketing Programme Manager and Marketing teams to deliver creative outcomes to briefs, from initial conversations and mood boards through to final graphics Design and produce a broad range of materials including (but not limited to): email campaigns, digital display ads, web landing pages, brochures, reports, printed material , infographics, and social media assets Work with external agencies and freelancers, providing creative guidance and ensuring deliverables align with brand guidelines and strategic objectives . Support in developing and maintaining a library of templates and design assets for internal use. Manage multiple projects simultaneously, balancing deadlines and priorities effectively. We'd love you to have Qualifications in multimedia, graphic design or equivalent experience Experience working with the Adobe Creative suite including Illustrator, InDesign, After Effects and Photoshop Working knowledge of HTML/CSS Some experience of UI/UX, including using Figma , and able to apply it to website design. An understanding of a b2b environment and working with brand guidelines You will be an excellent communicator both written and verbally Strong organisational skills with the ability to meet tight timelines and manage multiple projects at one time We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Home-Start Stroud and Gloucester
Fundraising and Communications Manager
Home-Start Stroud and Gloucester Stroud, Gloucestershire
Fundraising and Communications Manager We are looking for a creative, organised and people-focused Fundraising and Communications Manager, with strong communication skills and a genuine belief in the importance of early help for families. This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire. Position: Fundraising & Communications Manager Location: Stroud & Gloucester/Hybrid Hours: Part-time, 30 hours per week/flexible working Salary: £35,412 per annum pro rata (£28,330 actual) Contract: Permanent Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date. Interviews: Will take place on a rolling basis, so apply early. The Role This role plays an important part in helping to grow reach, strengthen relationships and increase support for local families. This brand-new Fundraising and Communications role will help tell the story of the organisations work in a way that is warm, authentic and engaging. From creating fundraising campaigns and community events to delivering social media content, developing supporter communications and building relationships with local businesses and funders, this role will help raise both income and awareness. Key areas of responsibility include: Support delivery of the organisation s fundraising strategy Develop and nurture relationships with trusts, foundations, corporate partners, community supporters and potential major donors Research, prepare and submit high-quality funding applications and proposals Help grow and steward a strong base of individual supporters and donors Support and develop corporate partnerships and community fundraising opportunities Lead engaging external communications across social media, digital platforms and marketing channels Gather, write and manage case studies, impact stories and family testimonials in a sensitive and ethical way Help strengthen the public profile and reputation across Gloucestershire Ensure communications reflect the organisation s values of compassion, inclusion and respect About You We re looking for someone who has: Experience in fundraising, communications, marketing, partnerships or community engagement Strong written communication skills with the ability to write clearly, warmly and persuasively for different audiences Experience creating engaging content for social media, websites, newsletters or campaigns Ability to build positive relationships with supporters, funders, businesses and community partners Strong organisational skills with the ability to manage competing priorities and deadlines Confidence working independently while also collaborating as part of a small team Experience gathering and writing case studies or impact stories Good IT and digital skills, including familiarity with social media and communication platforms Commitment to the values of Home-Start and a belief in the importance of early intervention and family support Understanding of the importance of equality, diversity and inclusion in both communications and fundraising If this sounds like you, then apply today! About the Organisation Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. You may also have experience in areas such as Fundraising, Communications, Marketing, Marketing and Communications, Partnerships, Community Engagement, Fundraising Manager, Communications Manager, Marketing Manager, Marketing and Communications Manager, Partnerships Manager, Community Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 11, 2026
Full time
Fundraising and Communications Manager We are looking for a creative, organised and people-focused Fundraising and Communications Manager, with strong communication skills and a genuine belief in the importance of early help for families. This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire. Position: Fundraising & Communications Manager Location: Stroud & Gloucester/Hybrid Hours: Part-time, 30 hours per week/flexible working Salary: £35,412 per annum pro rata (£28,330 actual) Contract: Permanent Closing Date: 1st June 2026. This job opportunity may close early if we find an appropriate candidate before the closing date. Interviews: Will take place on a rolling basis, so apply early. The Role This role plays an important part in helping to grow reach, strengthen relationships and increase support for local families. This brand-new Fundraising and Communications role will help tell the story of the organisations work in a way that is warm, authentic and engaging. From creating fundraising campaigns and community events to delivering social media content, developing supporter communications and building relationships with local businesses and funders, this role will help raise both income and awareness. Key areas of responsibility include: Support delivery of the organisation s fundraising strategy Develop and nurture relationships with trusts, foundations, corporate partners, community supporters and potential major donors Research, prepare and submit high-quality funding applications and proposals Help grow and steward a strong base of individual supporters and donors Support and develop corporate partnerships and community fundraising opportunities Lead engaging external communications across social media, digital platforms and marketing channels Gather, write and manage case studies, impact stories and family testimonials in a sensitive and ethical way Help strengthen the public profile and reputation across Gloucestershire Ensure communications reflect the organisation s values of compassion, inclusion and respect About You We re looking for someone who has: Experience in fundraising, communications, marketing, partnerships or community engagement Strong written communication skills with the ability to write clearly, warmly and persuasively for different audiences Experience creating engaging content for social media, websites, newsletters or campaigns Ability to build positive relationships with supporters, funders, businesses and community partners Strong organisational skills with the ability to manage competing priorities and deadlines Confidence working independently while also collaborating as part of a small team Experience gathering and writing case studies or impact stories Good IT and digital skills, including familiarity with social media and communication platforms Commitment to the values of Home-Start and a belief in the importance of early intervention and family support Understanding of the importance of equality, diversity and inclusion in both communications and fundraising If this sounds like you, then apply today! About the Organisation Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services. We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths. You may also have experience in areas such as Fundraising, Communications, Marketing, Marketing and Communications, Partnerships, Community Engagement, Fundraising Manager, Communications Manager, Marketing Manager, Marketing and Communications Manager, Partnerships Manager, Community Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
IO Associates
Tech & Transformation Manager
IO Associates City, Newcastle Upon Tyne
Tech & Transformation Manager Permanent | £70,000-£85,000 | Newcastle (Hybrid - 2-3 days per week) We are seeking a Tech & Transformation Manager to lead the delivery of complex technology-enabled transformation programmes across public and private sector clients. This role combines strategic consulting, programme leadership, and hands-on delivery across digital, cloud, data, and operational transformation initiatives. Key Responsibilities Lead end-to-end delivery of technology and business transformation programmes Define digital strategies, operating models, and implementation roadmaps Manage delivery across cloud, data & analytics, process optimisation, and digital transformation initiatives Act as the primary interface for senior stakeholders, including Director and C-suite level clients Lead multidisciplinary teams across business and technical workstreams Facilitate workshops, drive decision-making, and build long-term client relationships Ensure programmes are delivered on time, within budget, and to a high standard Support business development activities including proposals, pitches, and client presentations Identify opportunities to expand client engagements and contribute to account growth Coach and develop internal delivery teams, fostering a culture of accountability and innovation Skills & Experience 5-8+ years' experience within consulting, digital transformation, or technology delivery environments Proven experience delivering technology-enabled transformation programmes Strong understanding of modern technology landscapes including cloud, data, and digital platforms Experience managing cross-functional teams and multiple workstreams Excellent stakeholder management and communication skills Strong programme and project management capabilities Ability to bridge technical and business conversations effectively Experience within Agile delivery environments desirable Exposure to cloud platforms (AWS/Azure), AI transformation, ERP, or digital operating model design advantageous This is an opportunity to join a growing consultancy delivering measurable transformation outcomes through both strategy and implementation. The role offers exposure to senior clients, high-impact programmes, and the chance to work within a collaborative, high-performing team environment.
May 11, 2026
Full time
Tech & Transformation Manager Permanent | £70,000-£85,000 | Newcastle (Hybrid - 2-3 days per week) We are seeking a Tech & Transformation Manager to lead the delivery of complex technology-enabled transformation programmes across public and private sector clients. This role combines strategic consulting, programme leadership, and hands-on delivery across digital, cloud, data, and operational transformation initiatives. Key Responsibilities Lead end-to-end delivery of technology and business transformation programmes Define digital strategies, operating models, and implementation roadmaps Manage delivery across cloud, data & analytics, process optimisation, and digital transformation initiatives Act as the primary interface for senior stakeholders, including Director and C-suite level clients Lead multidisciplinary teams across business and technical workstreams Facilitate workshops, drive decision-making, and build long-term client relationships Ensure programmes are delivered on time, within budget, and to a high standard Support business development activities including proposals, pitches, and client presentations Identify opportunities to expand client engagements and contribute to account growth Coach and develop internal delivery teams, fostering a culture of accountability and innovation Skills & Experience 5-8+ years' experience within consulting, digital transformation, or technology delivery environments Proven experience delivering technology-enabled transformation programmes Strong understanding of modern technology landscapes including cloud, data, and digital platforms Experience managing cross-functional teams and multiple workstreams Excellent stakeholder management and communication skills Strong programme and project management capabilities Ability to bridge technical and business conversations effectively Experience within Agile delivery environments desirable Exposure to cloud platforms (AWS/Azure), AI transformation, ERP, or digital operating model design advantageous This is an opportunity to join a growing consultancy delivering measurable transformation outcomes through both strategy and implementation. The role offers exposure to senior clients, high-impact programmes, and the chance to work within a collaborative, high-performing team environment.
CAMBRIDGE TRUST
Communications and Events Manager
CAMBRIDGE TRUST Cambridge, Cambridgeshire
About Us he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. The Benefits Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world s most prestigious academic environments. What s more, you ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact. The Role As the Communications and Events Manager, you will deliver a range of communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries About You To be considered as the Communications and Events Manager, you will need: - Experience creating engaging digital content across multiple platforms - Experience managing social media channels and planning content output - Experience planning and delivering projects from end to end - Excellent project management and organisational skills - Excellent interpersonal and stakeholder engagement skills - The ability to manage multiple priorities and deadlines - A degree in a relevant discipline or equivalent professional experience The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you d like to join us as a Communications and Events Manager, please apply via the button shown. T his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 11, 2026
Full time
About Us he Cambridge Trust is a charity providing scholarships to enable young people of outstanding academic merit and potential to take up their chosen course of study at the University of Cambridge. The Cambridge Trust operates at the heart of Cambridge s global academic community. Working with partners across the globe, the Trust provides the largest number of scholarships to international postgraduate students at Cambridge. We are now looking for a Communications and Events Manager to join the Cambridge Trust on a full-time, permanent basis. The University of Cambridge is one of the world's leading academic institutions, renowned for its excellence in education, research, and innovation. For nearly 800 years, the University has been at the forefront of groundbreaking discoveries, shaping global knowledge across diverse fields. The Benefits Salary of circa £43,000 - £47,0000 per annum - A generous package of benefits This is an incredible opportunity for a highly organised communications professional with social media and project management expertise to join our globally respected, purpose-driven organisation. You will have the perfect platform to bring fresh ideas to life, allowing you to build on your already impressive portfolio of engaging communications and events within one of the world s most prestigious academic environments. What s more, you ll join our Trust during an exciting period of growth and evolution, giving you the chance to contribute to ambitious plans that will expand our reach, influence and long-term impact. The Role As the Communications and Events Manager, you will deliver a range of communications activities and our annual event programme, enhancing our visibility and impact. Specifically, you will co-ordinate external communications across multiple channels, creating engaging content and working collaboratively with scholars, alumni and partners to deliver compelling campaigns and strengthen our online presence. Alongside this, you will plan and deliver our annual events programme, ensuring they are engaging, professionally delivered and provide an outstanding experience for attendees. Additionally, you will: - Maintain and update website content - Support newsletters, press materials and stakeholder communications - Ensure communications align with brand guidelines and tone of voice - Manage event logistics, budgets and vendor relationships - Support virtual and in-person event delivery - Act as a key contact for event-related enquiries About You To be considered as the Communications and Events Manager, you will need: - Experience creating engaging digital content across multiple platforms - Experience managing social media channels and planning content output - Experience planning and delivering projects from end to end - Excellent project management and organisational skills - Excellent interpersonal and stakeholder engagement skills - The ability to manage multiple priorities and deadlines - A degree in a relevant discipline or equivalent professional experience The closing date for this role is 31st May 2026. Other organisations may call this role Communications Manager, Events Manager, Marketing and Communications Manager, Engagement Manager, or Communications and Engagement Manager. Webrecruit, the University of Cambridge, and the Cambridge Trust are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you d like to join us as a Communications and Events Manager, please apply via the button shown. T his vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Alzheimer's Research UK
Senior Supporter Engagement Manager
Alzheimer's Research UK Cambridge, Cambridgeshire
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
May 11, 2026
Full time
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data driven supporter experiences that deepen engagement and maximise long term value. This role oversees the design and optimisation of multi channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What s App communications, as well as our loyalty focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You ll be a resident expert in marketing personalisation and data automation through martech tools. Acting as the organisation s expert in supporter experience design, the postholder ensures that every interaction from the point that a supporter hits our database to long term stewardship is timely, relevant, and insight led. You will use a mix of influence, coaching and collaboration skills to work across the organisation working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter centric thinking. Most importantly you ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. Key Responsibilities: Supporter Journey Development & Design Lead the end to end design of supporter journeys working collaboratively across all the organisation,taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us. Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight driven, segmented, and aligned with organisational goals towards a cure. Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance. Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences. Lead for data, compliance and technical troubleshooting. Data Selections & Audience Targeting Responsible for making audience targeting decisions ensuring accurate, timely, and insight led targeting for all fundraising and engagement activity. Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery. Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance. Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK. Supporter Loyalty & Stewardship Communications Lead the creation of loyalty focused communications that build long term relationships and increase lifetime value and deliver on our supporter experience principles including communications such as Cure Magazine and E-newsletter. Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments including the coordination of an ARUK approach supporter Christmas and Seasonal greetings. Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval. Lead for your team adhering to GDPR-aligned audience management and safe data activation. Leadership & Collaboration Manage and develop a multi disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery. Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities. Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector. Knowledge, skills and experience needed: Extensive experience in supporter or customer journey design, CRM driven marketing personalisation and data automation Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems. Familiarity of audience targeting segmentation and data selections. Familiarity with propensity modelling, predictive analytics, or working alongside data science teams. Proven ability to lead teams and manage complex, cross functional projects. Strong analytical mindset with the ability to translate insight into action. Excellent communication and stakeholder management skills. Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity. Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses. Demonstrable budget development and management experience. Deeply supporter centric, with a passion for creating meaningful experiences and supporter communications. Ability to distil complex data into simplified actionable insights that build the programme. Curious, analytical, and comfortable working with data and making driven decision making. Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders. Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation. Experience of coaching internal stakeholders, with strong workshop facilitation experience. Committed to continuous learning and innovation. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £56,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Henderson Scott
Commercial Manager
Henderson Scott
Commercial Lead - Government -PCR15 - PR23 - SC Clearance - London (Hybrid) I am working with a government client who are looking for a number of Commercial Leads to join their DDaT procurement team. Due to the urgency and nature of the role, candidates who hold British nationality and active SC Clearance will be preferred. You'll work across both PCR15 and the Procurement Act 2023, guiding senior stakeholders and ensuring compliant, audit-ready commercial outcomes throughout the life cycle and shaping category strategies and routes to market. I am therefore keen to speak with candidates who have: Public sector procurement experience, ideally within digital, data, AI or wider technology categories. Significant experience managing complex, high-value procurement under PCR15 and/or PR23. Proven ability to operate confidently in a dual-regime environment across Legacy frameworks and new obligations. Strong understanding of government sourcing playbooks and commercial governance. Expertise in using CCS and other frameworks, including call-off procedures and flexible purchasing models. Experience procuring AI solutions, data platforms, SaaS, cloud services and digital delivery or infrastructure. Strong commercial acumen, risk management skills and experience developing sourcing strategies for complex markets. Excellent communication, negotiation and stakeholder engagement skills, with experience influencing senior decision makers. Interested? Apply now for immediate consideration!
May 11, 2026
Contractor
Commercial Lead - Government -PCR15 - PR23 - SC Clearance - London (Hybrid) I am working with a government client who are looking for a number of Commercial Leads to join their DDaT procurement team. Due to the urgency and nature of the role, candidates who hold British nationality and active SC Clearance will be preferred. You'll work across both PCR15 and the Procurement Act 2023, guiding senior stakeholders and ensuring compliant, audit-ready commercial outcomes throughout the life cycle and shaping category strategies and routes to market. I am therefore keen to speak with candidates who have: Public sector procurement experience, ideally within digital, data, AI or wider technology categories. Significant experience managing complex, high-value procurement under PCR15 and/or PR23. Proven ability to operate confidently in a dual-regime environment across Legacy frameworks and new obligations. Strong understanding of government sourcing playbooks and commercial governance. Expertise in using CCS and other frameworks, including call-off procedures and flexible purchasing models. Experience procuring AI solutions, data platforms, SaaS, cloud services and digital delivery or infrastructure. Strong commercial acumen, risk management skills and experience developing sourcing strategies for complex markets. Excellent communication, negotiation and stakeholder engagement skills, with experience influencing senior decision makers. Interested? Apply now for immediate consideration!
TOPPS TILES
CRM and Loyalty Executive
TOPPS TILES Leicester, Leicestershire
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
May 11, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. PURPOSE To plan, develop, deliver and analyse CRM campaigns. Responsible for executing key areas of the CRM function, including the communication schedule, creation and delivery of email, SMS, direct mail and push notification campaigns. This is a varied role which covers an array of projects so requires a highly organised and hardworking individual with the ability to prioritise their own workload. KEY ACCOUNTABILTIES CRM Delivery: Create and manage the communications schedule across email, SMS, direct mail and push notifications, setting milestones to ensure support of key business activities Own and support direct marketing projects from development through to delivery and analysis as defined by the CRM & Loyalty Manager and Head of CRM & Loyalty. Responsible for look, feel and wording of email communications and ensuring these are within brand guidelines; providing creative briefs to agencies and presenting consolidated feedback Employ split test campaigns to understand the Topps Tiles customer and define unique best practice methods Communicate with key stakeholders to check accuracy of campaign content and ensure stores and colleagues are well-informed of upcoming activity CRM Execution: Use of complex end-to-end campaign management system to set up marketing campaigns, vouchers and contact lists and deploy activity using the tool - software includes Bloomreach Segment customer data based upon permissions, type, spending patterns and location with relevant campaigns, paying attention to detail with the overall customer journey Develop and test automated email campaign workflows and verify data sources for accurate delivery Construct and test email templates, ensuring relevant formatting and redirections across devices and mail provider. Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on the till system with correct pricing, customer groups and products Understand current offers in the network and how they will operate alongside each other Establish a test plan with various scenarios and complete for each offer set up before go live Assist with ongoing developments to the promotional system Write and communicate appropriate terms and conditions, liaising with Legal for approval Reporting & Analysis: Support the ongoing measurement of campaigns and loyalty initiatives Support and carry out ad hoc market and competitor research Action GDPR erasure requests and ensure removal within the CRM system Support: Raise POs for marketing activity and support the CRM & Loyalty Manager in tracking budget spends Liaise with other departments on day-to-day store enquiries Update store brief and marketing activity documents for communication and support within stores of CRM campaign initiatives via the weekly Bulletin Decision Making/Freedom to Act: Budget management for specific CRM campaigns Co-responsible for creating and maintaining the BAU CRM schedule (with sign off from CRM & Loyalty Manager) Knowledge, Skills and Experience Required: Essential: Previous marketing experience, or related degree qualification Strong commercial, numerical, analytical skills with the ability to identify trends from data Strong end to end project management skills; from brief to launch Strong communication, influencing and stakeholder engagement skills Self-motivated with a strong work ethic and strong multi-tasking skills Excellent written and verbal communication skills Team player Desirable: Experience using Bloomreach or another similar ESP platform What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shapi
LMA Recruitment
Executive Associate
LMA Recruitment
The Executive Associate plays a critical role in enabling the Managing Director this Investment Management firm to operate at maximum strategic effectiveness. This role goes beyond traditional executive support, acting as a trusted partner who helps shape agendas, drive execution of strategic priorities, and ensure high-quality governance, reporting and stakeholder engagement. The role requires sound judgement, exceptional written communication skills, commercial awareness, and the ability to work confidently across senior internal and external forums within a regulated investment management environment. Key Responsibilities Strategic and Executive Enablement Partner with the Managing Director to plan, coordinate and optimise executive, management committee and strategic forums, ensuring agendas, materials and outcomes are aligned to the strategic priorities. Track decisions and actions arising from executive and board engagements, driving disciplined follow-through and execution. Act as a strategic sounding board, helping to synthesize information, identify key themes and surface matters requiring executive focus. Governance, Reporting and Board Support Lead the compilation, coordination and quality assurance of quarterly board reports, board packs and executive presentations, working closely with senior stakeholders to ensure clarity, insight and accuracy. Coordinate and attend board, committee and ad-hoc meetings (including with IFA partner firms), providing high-quality minute-taking, capturing decisions and actions, and ensuring timely follow-up. Act as a professional and reliable point of contact for key external stakeholders, supporting strong and trusted working relationships. Project and Initiative Management Track and support delivery of initiatives aligned to the strategic plans. Act as project manager for larger or more complex initiatives, coordinating across functions, monitoring milestones, identifying risks and escalating issues appropriately. Apply structured project management and digital tools to improve visibility, pace and execution. Research, Insight and Market Awareness Monitor relevant industry, regulatory and competitor developments within the UK investment management landscape and provide concise insights to support executive decision-making. Undertake targeted research in support of strategy discussions, presentations, business reviews and external engagements. Communication and Representation Draft high-quality written communications, briefing papers, reports and presentations on behalf of the Managing Director and executive team, ensuring a clear, professional and executive-level tone. From time to time, represent the Managing Director or executive team in designated forums, presenting material or updates where appropriate. Act as an ambassador, consistently demonstrating professionalism, sound judgement, and behaviours aligned to organisational behaviours. Qualifications, Experience and Knowledge Undergraduate degree preferred. Strong understanding of the investment management or broader financial services industry. Minimum of three years' relevant experience within an investment or asset management environment. Critical Skills and Capabilities Exceptional written communication skills, with the ability to produce clear, concise and executive-level reports, board papers, presentations and formal correspondence. Strong analytical and critical thinking capability, able to interpret information, identify key messages and translate complex content into executive insight. Proven ability to convert notes, briefs and complex material into structured, high-quality presentations. Excellent minute-taking skills, accurately capturing decisions, actions and context. Strong organisational and stakeholder management skills, with the confidence to influence senior stakeholders and drive delivery. High levels of discretion, professionalism and sound judgement when handling confidential and market-sensitive information. Digital, AI and Ways-of-Working Capability Demonstrated interest in, and practical ability to leverage, digital and AI-enabled tools (e.g. Microsoft Copilot, document automation, workflow and collaboration tools) to improve efficiency, quality and turnaround times. Comfortable working across Microsoft 365 tools (Teams, SharePoint, PowerPoint) to manage information, documentation and stakeholders. Curious and adaptable mindset, with a willingness to explore smarter ways of working in a fast-paced executive environment utilizing technology.
May 11, 2026
Full time
The Executive Associate plays a critical role in enabling the Managing Director this Investment Management firm to operate at maximum strategic effectiveness. This role goes beyond traditional executive support, acting as a trusted partner who helps shape agendas, drive execution of strategic priorities, and ensure high-quality governance, reporting and stakeholder engagement. The role requires sound judgement, exceptional written communication skills, commercial awareness, and the ability to work confidently across senior internal and external forums within a regulated investment management environment. Key Responsibilities Strategic and Executive Enablement Partner with the Managing Director to plan, coordinate and optimise executive, management committee and strategic forums, ensuring agendas, materials and outcomes are aligned to the strategic priorities. Track decisions and actions arising from executive and board engagements, driving disciplined follow-through and execution. Act as a strategic sounding board, helping to synthesize information, identify key themes and surface matters requiring executive focus. Governance, Reporting and Board Support Lead the compilation, coordination and quality assurance of quarterly board reports, board packs and executive presentations, working closely with senior stakeholders to ensure clarity, insight and accuracy. Coordinate and attend board, committee and ad-hoc meetings (including with IFA partner firms), providing high-quality minute-taking, capturing decisions and actions, and ensuring timely follow-up. Act as a professional and reliable point of contact for key external stakeholders, supporting strong and trusted working relationships. Project and Initiative Management Track and support delivery of initiatives aligned to the strategic plans. Act as project manager for larger or more complex initiatives, coordinating across functions, monitoring milestones, identifying risks and escalating issues appropriately. Apply structured project management and digital tools to improve visibility, pace and execution. Research, Insight and Market Awareness Monitor relevant industry, regulatory and competitor developments within the UK investment management landscape and provide concise insights to support executive decision-making. Undertake targeted research in support of strategy discussions, presentations, business reviews and external engagements. Communication and Representation Draft high-quality written communications, briefing papers, reports and presentations on behalf of the Managing Director and executive team, ensuring a clear, professional and executive-level tone. From time to time, represent the Managing Director or executive team in designated forums, presenting material or updates where appropriate. Act as an ambassador, consistently demonstrating professionalism, sound judgement, and behaviours aligned to organisational behaviours. Qualifications, Experience and Knowledge Undergraduate degree preferred. Strong understanding of the investment management or broader financial services industry. Minimum of three years' relevant experience within an investment or asset management environment. Critical Skills and Capabilities Exceptional written communication skills, with the ability to produce clear, concise and executive-level reports, board papers, presentations and formal correspondence. Strong analytical and critical thinking capability, able to interpret information, identify key messages and translate complex content into executive insight. Proven ability to convert notes, briefs and complex material into structured, high-quality presentations. Excellent minute-taking skills, accurately capturing decisions, actions and context. Strong organisational and stakeholder management skills, with the confidence to influence senior stakeholders and drive delivery. High levels of discretion, professionalism and sound judgement when handling confidential and market-sensitive information. Digital, AI and Ways-of-Working Capability Demonstrated interest in, and practical ability to leverage, digital and AI-enabled tools (e.g. Microsoft Copilot, document automation, workflow and collaboration tools) to improve efficiency, quality and turnaround times. Comfortable working across Microsoft 365 tools (Teams, SharePoint, PowerPoint) to manage information, documentation and stakeholders. Curious and adaptable mindset, with a willingness to explore smarter ways of working in a fast-paced executive environment utilizing technology.
Product Marketing Manager - West Midlands/Hybrid
IT People Recruitment
My client a growing UK technology business specialising in cashless catering, online payments, identity management, and operational software solutions is looking for a commercially focused Product Marketing Manager to join its expanding team. This is a high-impact role sitting at the intersection of Product, Marketing, and Commercial teams, ideal for someone who enjoys turning customer insight into clear product positioning, compelling go-to-market activity, and measurable commercial growth. The business operates within a highly successful and evolving technology sector, delivering innovative digital solutions to a large and established customer base across the UK. Key Responsibilities Develop product positioning, messaging, and value propositions across the portfolio Translate customer insight and product capabilities into compelling customer-focused narratives Support product launches, go-to-market planning, and sales enablement activity Work closely with Product, Sales, and Marketing teams to ensure products are commercially ready Help shape pricing, packaging, and commercial propositions Analyse customer feedback, market trends, and competitor activity to identify growth opportunities Improve customer adoption, engagement, and retention through targeted product marketing initiatives Create and maintain product marketing collateral, product pages, and launch materials Support the positioning of AI-driven product features and innovations Skills & Experience Experience in Product Marketing, Go-To-Market, Product Commercialisation, or a similar role Background in SaaS, software, digital products, or B2B technology environments Strong written communication and storytelling skills Ability to translate technical or product detail into clear commercial messaging Experience supporting product launches and customer adoption initiatives Commercially aware with strong stakeholder management skills Comfortable working across multiple products and priorities Familiarity with AI tools and modern marketing practices Desirable Experience EdTech, payments, workflow, or operational software products Customer insight, voice-of-customer, or feedback programmes Pricing, packaging, or growth strategy exposure Why Apply? Join a growing and innovative technology organisation Play a key role in shaping how products are positioned and commercialised Work within a collaborative and forward-thinking environment Genuine opportunity to influence product growth and customer engagement To apply, please submit your CV for immediate consideration.
May 11, 2026
Full time
My client a growing UK technology business specialising in cashless catering, online payments, identity management, and operational software solutions is looking for a commercially focused Product Marketing Manager to join its expanding team. This is a high-impact role sitting at the intersection of Product, Marketing, and Commercial teams, ideal for someone who enjoys turning customer insight into clear product positioning, compelling go-to-market activity, and measurable commercial growth. The business operates within a highly successful and evolving technology sector, delivering innovative digital solutions to a large and established customer base across the UK. Key Responsibilities Develop product positioning, messaging, and value propositions across the portfolio Translate customer insight and product capabilities into compelling customer-focused narratives Support product launches, go-to-market planning, and sales enablement activity Work closely with Product, Sales, and Marketing teams to ensure products are commercially ready Help shape pricing, packaging, and commercial propositions Analyse customer feedback, market trends, and competitor activity to identify growth opportunities Improve customer adoption, engagement, and retention through targeted product marketing initiatives Create and maintain product marketing collateral, product pages, and launch materials Support the positioning of AI-driven product features and innovations Skills & Experience Experience in Product Marketing, Go-To-Market, Product Commercialisation, or a similar role Background in SaaS, software, digital products, or B2B technology environments Strong written communication and storytelling skills Ability to translate technical or product detail into clear commercial messaging Experience supporting product launches and customer adoption initiatives Commercially aware with strong stakeholder management skills Comfortable working across multiple products and priorities Familiarity with AI tools and modern marketing practices Desirable Experience EdTech, payments, workflow, or operational software products Customer insight, voice-of-customer, or feedback programmes Pricing, packaging, or growth strategy exposure Why Apply? Join a growing and innovative technology organisation Play a key role in shaping how products are positioned and commercialised Work within a collaborative and forward-thinking environment Genuine opportunity to influence product growth and customer engagement To apply, please submit your CV for immediate consideration.
Product Owner - West Midlands
IT People Recruitment
My client a growing UK technology business specialising in cashless catering, online payments, identity management, and operational software solutions is looking for a Product Owner to help shape and deliver a new product area within the business. This is an exciting opportunity for a commercially aware Product Owner or Product Manager who enjoys working in discovery-led environments, solving real customer problems, and helping shape products from an early stage. The role sits within a growing operational and workflow-focused product area and would suit someone comfortable working across customer discovery, product strategy, roadmap ownership, and delivery collaboration. Key Responsibilities Lead customer discovery and help identify meaningful product opportunities Work closely with customers, users, and internal stakeholders to validate ideas and priorities Shape product direction, roadmap, and backlog priorities Translate business and customer needs into clear product outcomes and deliverables Partner closely with engineering and design teams throughout the product life cycle Help define MVPs, prioritise features, and balance speed with long-term product value Monitor customer adoption, engagement, and product success metrics Contribute to product strategy and continuous product improvement initiatives Skills & Experience Experience as a Product Owner, Product Manager, or similar role within software or SaaS environments Strong product discovery and stakeholder engagement skills Experience working on digital products, operational software, workflow systems, or B2B platforms Comfortable working through ambiguity and helping shape product direction Ability to prioritise effectively and make commercially sound product decisions Strong communication and collaboration skills across technical and non-technical teams Familiarity with Agile product delivery environments Comfortable using AI tools and modern product practices Desirable Experience SaaS, EdTech, payments, hospitality, catering, workflow, or operational software experience Experience launching new products or product features Exposure to customer research, MVP development, or product-market-fit activities Why Apply? Join a growing and innovative technology organisation Play a key role in shaping a new product area Work within a collaborative and forward-thinking environment Genuine opportunity to influence product direction and customer outcomes To apply, please submit your CV for immediate consideration.
May 11, 2026
Full time
My client a growing UK technology business specialising in cashless catering, online payments, identity management, and operational software solutions is looking for a Product Owner to help shape and deliver a new product area within the business. This is an exciting opportunity for a commercially aware Product Owner or Product Manager who enjoys working in discovery-led environments, solving real customer problems, and helping shape products from an early stage. The role sits within a growing operational and workflow-focused product area and would suit someone comfortable working across customer discovery, product strategy, roadmap ownership, and delivery collaboration. Key Responsibilities Lead customer discovery and help identify meaningful product opportunities Work closely with customers, users, and internal stakeholders to validate ideas and priorities Shape product direction, roadmap, and backlog priorities Translate business and customer needs into clear product outcomes and deliverables Partner closely with engineering and design teams throughout the product life cycle Help define MVPs, prioritise features, and balance speed with long-term product value Monitor customer adoption, engagement, and product success metrics Contribute to product strategy and continuous product improvement initiatives Skills & Experience Experience as a Product Owner, Product Manager, or similar role within software or SaaS environments Strong product discovery and stakeholder engagement skills Experience working on digital products, operational software, workflow systems, or B2B platforms Comfortable working through ambiguity and helping shape product direction Ability to prioritise effectively and make commercially sound product decisions Strong communication and collaboration skills across technical and non-technical teams Familiarity with Agile product delivery environments Comfortable using AI tools and modern product practices Desirable Experience SaaS, EdTech, payments, hospitality, catering, workflow, or operational software experience Experience launching new products or product features Exposure to customer research, MVP development, or product-market-fit activities Why Apply? Join a growing and innovative technology organisation Play a key role in shaping a new product area Work within a collaborative and forward-thinking environment Genuine opportunity to influence product direction and customer outcomes To apply, please submit your CV for immediate consideration.
CV Screen Ltd
Marketing Manager - B2B
CV Screen Ltd Basingstoke, Hampshire
Marketing Manager B2B Basingstoke - Hybrid Salary up to £58k We are recruiting for a Marketing Manager on behalf of our client, a leader in the B2B technology and engineering sector. This hybrid working role near Basingstoke offers the chance to shape international marketing campaigns across the UK, Ireland, and Singapore. ABOUT THE ROLE: As Marketing Manager, you ll lead a small marketing team, manage multi-country campaigns, and oversee brand and product launches building your experience for future senior marketing leadership. DUTIES & RESPONSIBILITIES Develop and deliver annual marketing strategy and campaigns Manage digital marketing (SEO, PPC, email), PR, and events Oversee brand, collateral, and product launches Lead and mentor a small marketing team Manage marketing budget and measure ROI REQUIRED SKILLS B2B marketing communications experience, ideally in the technical sector Strong background in digital, content, and event marketing Experience leading teams and managing multi-country campaigns Skilled in budget management and stakeholder engagement Knowledge of Salesforce and Pardot is a plus SALARY & BENFITS: Salary up to 58k Hybrid working - 2 days from home Free on site parking Full benefits package on offer Fantastic opportunity to progress within the Marketing team TO APPLY Please send your CV in strict confidence or apply directly to this posting. ALTERNATE TITLES Marketing Manager B2B Marketing Manager Marketing Communications Manager International Marketing Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
May 11, 2026
Full time
Marketing Manager B2B Basingstoke - Hybrid Salary up to £58k We are recruiting for a Marketing Manager on behalf of our client, a leader in the B2B technology and engineering sector. This hybrid working role near Basingstoke offers the chance to shape international marketing campaigns across the UK, Ireland, and Singapore. ABOUT THE ROLE: As Marketing Manager, you ll lead a small marketing team, manage multi-country campaigns, and oversee brand and product launches building your experience for future senior marketing leadership. DUTIES & RESPONSIBILITIES Develop and deliver annual marketing strategy and campaigns Manage digital marketing (SEO, PPC, email), PR, and events Oversee brand, collateral, and product launches Lead and mentor a small marketing team Manage marketing budget and measure ROI REQUIRED SKILLS B2B marketing communications experience, ideally in the technical sector Strong background in digital, content, and event marketing Experience leading teams and managing multi-country campaigns Skilled in budget management and stakeholder engagement Knowledge of Salesforce and Pardot is a plus SALARY & BENFITS: Salary up to 58k Hybrid working - 2 days from home Free on site parking Full benefits package on offer Fantastic opportunity to progress within the Marketing team TO APPLY Please send your CV in strict confidence or apply directly to this posting. ALTERNATE TITLES Marketing Manager B2B Marketing Manager Marketing Communications Manager International Marketing Manager CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Claranet Limited
Strategic Customer Success Manager
Claranet Limited
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
May 11, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Claranet Limited
Strategic Customer Success Manager
Claranet Limited Leeds, Yorkshire
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
May 11, 2026
Full time
The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
ARM
Communications & Engagement Specialist
ARM Cheltenham, Gloucestershire
Communications & Engagement Specialist Overview A central strategic communications function within a highly secure and complex environment is seeking experienced Communications & Engagement Specialists to support the planning, delivery, and evaluation of high-impact communications activity. The role plays a key part in shaping clear narratives, strengthening stakeholder understanding, and maintaining trust across sensitive programmes. This is an excellent opportunity to work at the heart of a high-profile, security-conscious organisation delivering communications that directly support strategic national objectives. Assignment Details Number of Positions: 3 Location: Cheltenham (4-5 days per week on site required) Duration: 12 months + Vetting Level: DV Clearance Required Rate & SFIA Level Up to 77.98 per hour Minimum requirement: SFIA Level 3+ Key Responsibilities Develop and deliver clear, consistent communications across digital, internal, and stakeholder channels Produce high-quality materials including communication plans, engagement strategies, messaging frameworks, briefing packs, Q&As, and talking points Advise senior leaders and programme teams on communication strategies within a national security context Lead stakeholder engagement activity across internal and external audiences, ensuring tailored messaging approaches Work closely with central communications teams to ensure alignment with organisational priorities and governance requirements Monitor and evaluate communication effectiveness, using insight to improve future activity Ensure all outputs meet strict security, confidentiality, and compliance standards Support a collaborative communications culture across programmes and teams Essential Skills & Experience Proven background in strategic communications, engagement, or corporate communications roles Experience within government, defence, national security, or similarly complex/regulatory environments Strong copywriting, editorial, and storytelling capability across multiple formats Demonstrable experience developing communications and engagement strategies Excellent stakeholder management skills, including engagement with senior and sensitive stakeholders Ability to operate with discretion in secure environments Confident advising senior leadership and influencing communications direction Skilled at translating complex or technical information into clear, accessible messaging Strong organisational skills with ability to manage multiple priorities We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 11, 2026
Contractor
Communications & Engagement Specialist Overview A central strategic communications function within a highly secure and complex environment is seeking experienced Communications & Engagement Specialists to support the planning, delivery, and evaluation of high-impact communications activity. The role plays a key part in shaping clear narratives, strengthening stakeholder understanding, and maintaining trust across sensitive programmes. This is an excellent opportunity to work at the heart of a high-profile, security-conscious organisation delivering communications that directly support strategic national objectives. Assignment Details Number of Positions: 3 Location: Cheltenham (4-5 days per week on site required) Duration: 12 months + Vetting Level: DV Clearance Required Rate & SFIA Level Up to 77.98 per hour Minimum requirement: SFIA Level 3+ Key Responsibilities Develop and deliver clear, consistent communications across digital, internal, and stakeholder channels Produce high-quality materials including communication plans, engagement strategies, messaging frameworks, briefing packs, Q&As, and talking points Advise senior leaders and programme teams on communication strategies within a national security context Lead stakeholder engagement activity across internal and external audiences, ensuring tailored messaging approaches Work closely with central communications teams to ensure alignment with organisational priorities and governance requirements Monitor and evaluate communication effectiveness, using insight to improve future activity Ensure all outputs meet strict security, confidentiality, and compliance standards Support a collaborative communications culture across programmes and teams Essential Skills & Experience Proven background in strategic communications, engagement, or corporate communications roles Experience within government, defence, national security, or similarly complex/regulatory environments Strong copywriting, editorial, and storytelling capability across multiple formats Demonstrable experience developing communications and engagement strategies Excellent stakeholder management skills, including engagement with senior and sensitive stakeholders Ability to operate with discretion in secure environments Confident advising senior leadership and influencing communications direction Skilled at translating complex or technical information into clear, accessible messaging Strong organisational skills with ability to manage multiple priorities We can only consider applications from those eligible to work in the UK for this position. This position will require some additional checks, to ensure you can access the site worked as needed. For more information on this position, please contact Marika Powell at ARM on (phone number removed) or email your CV and covering letter to . Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Science Communications Lead: Dementia Research & Digital Impact
UK Dementia Research Institute
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
May 11, 2026
Full time
Interviews: There will be a two-stage process comprising of an onlineinterview and an in-person. Online interview: w/c 20th April In-person interview: 30th April 2026 Closing date for applications: 12th April 2026 The UK Dementia Research Institute (UK DRI) is a globally leading multidisciplinary research institute with a community of c. 1000 researchers investigating the spectrum of neurodegenerative conditions causing dementia, driving a step change in our understanding of neurodegeneration, and accelerating the discovery, development and delivery of interventions that will help diagnose, treat, and ultimately prevent dementia. As our Science Communications Manager , you will play a defining role at this tipping point - bringing our science to life, supercharging our community, and demonstrating the real-world impact of our work. You'll sit at the intersection of science storytelling and digital innovation, shaping how groundbreaking research is understood, shared and discovered globally. In this role you will: Lead the development and delivery of high-impact science communications that elevate the UK DRI's profile nationally and internationally Own and evolve our digital ecosystem - website, SEO, analytics and emerging AI discoverability - ensuring our science is visible, authoritative and future-ready Translate complex neuroscience and dementia research into compelling, accessible content for diverse audiences - from world-leading researchers from different fields to people living with dementia, policymakers and the public Drive the creation of standout, multi-format content including articles, case studies, reports, newsletters, video, social media and digital campaigns that showcase the impact of our science, initiatives and partners Partner closely with researchers, senior leadership and collaborators to identify powerful stories, shape narratives and align communications with key scientific milestones Build and nurture relationships across the research ecosystem, working collaboratively with academic, industry and funding partners Use data and insight to continuously optimise content performance, reach and engagement Act as an ambassador for the Institute - championing our mission and strengthening our national and global community About You You are a confident and creative science communicator who thrives on turning complexity into clarity and impact. You're as comfortable shaping narratives as you are creating hands-on content, and you bring a strong digital reach mindset to everything you do. Proven experience in science communications, with a strong portfolio of engaging, high-quality content Exceptional writing, editing and storytelling skills, with the ability to adapt tone and style for different audiences and platforms Strong digital expertise, including web design, content, SEO, analytics and social media, with an eye on emerging trends including AI-driven discoverability Ability to quickly understand and translate complex scientific concepts into clear, compelling narratives A proactive, self-starting mindset with the drive to spot opportunities and make things happen Excellent stakeholder management skills, with experience working collaboratively across scientific, academic or policy environments Highly organised, with the ability to manage multiple projects and deliver to tight deadlines A genuine passion for science communication and a commitment to improving lives through research This is a rare opportunity to help shape how world-leading dementia research is communicated at a moment of real momentum - connecting science with people, amplifying impact, and contributing to a future of healthy brain ageing for all. What we offer We believe in rewarding our team with more than just a competitive base salary and an opportunity to make a difference. Here's what you can look forward to: Salary £50,000 - £60,000 : Depending on skills and experience. Work-Life Balance Generous holiday allowance : 27 days of annual leave (plus UK Bank Holidays) to recharge and explore. Flexible holiday scheme : Buy or sell up to 5 days of annual leave to suit your lifestyle. Business closure days : Enjoy up to 6 additional days off each year. Health & Wellbeing Private medical cover : Single medical insurance to support your health and peace of mind. Group Life Assurance : Protection for your loved ones with coverage up to 4x your base salary. Income Protection & Critical Illness Cover : Financial security when you need it most. Employee Assistance Programme : Confidential support for your mental and emotional wellbeing. Family-Friendly Support Enhanced maternity, paternity, neonatal and adoption pay : Because family matters. Financial Perks Season Ticket Loan : Save on your commute with an interest-free loan. Generous pension scheme : Contribute 6.1% as an employee, with an employer contribution of 15.9% helping you build a secure future. Plus Voluntary benefits programme : Access a wide range of discounts and perks tailored to your lifestyle. Hybrid working: We embrace a hybrid working model, with the majority of your time spent in our collaborative modern office environment in London. We offer the flexibility to work remotely for up to 1-2 days per week. About the UK DRI Today, over 1M people in the UK are living with dementia and related neurodegenerative conditions such as Alzheimer's, Parkinson's, and motor neuron disease (MND). The impact of these incurable and progressive conditions on individuals and their families is devastating. Societal costs are staggering and growing as the population ages. Due to major advances in our understanding of the biology of these disorders the field is at an inflection point with the next decade promising to deliver transformative breakthroughs in therapies and a new era of predictive, preventative, and precision medicine. The UK is well placed to play a leading role in this revolution due to its strengths in science required for discovery and delivery, led by the UK DRI working with our world-class university-based centres. To find out more about the UK's leading biomedical research institute dedicated to neurodegenerative conditions, visit. UK Dementia Research Institute. To apply Please submit your CV and covering letter detailing why you wish to join the UK DRI, your current salary, availability,and your experience for this role. No agencies please. By applying to this role, you understand and agree that your information will be shared within the UK DRI People & Culture team and/or any team members who will be part of the hiring process. UK DRI is committed to equal opportunities. The UK DRI embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. This means ensuring our recruitment processes are barrier-free and as inclusive as possible to everyone. We will make adjustments for people who have a disability or long-term condition.
The Portfolio Group
Digital Sales Manager
The Portfolio Group City, Manchester
Digital Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Advertising & Reward Platform Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 10, 2026
Full time
Digital Sales Manager Are you a commercially driven sales professional with a passion for helping SMEs grow? Do you thrive in a fast-paced digital environment where your ideas, energy, and ambition directly impact revenue and results? If so, this brand new opportunity could be a great next step in your career. We are looking for an Advertising & Reward Platform Sales Manager to lead and expand our clients SME advertising offering across their fast-growing digital marketing and reward platform. This is a key role responsible for driving revenue, onboarding new advertisers, shaping product strategy, and delivering measurable value for the SME community they support. What You'll Be Doing Sales & Revenue Growth Sell digital advertising space, marketplace listings, promotional placements, and partner offers to SME clients. Build and manage a strong multi-sector pipeline. Achieve and exceed monthly/quarterly revenue targets. Package and price advertising solutions to maximise yield and occupancy. Prospect, engage, and convert new opportunities via outreach, networking, and events. Client Acquisition & Account Management Identify, approach, and onboard new SME advertisers. Run consultative sales conversations to match client needs with the right advertising solutions. Manage accounts post-sale, driving renewals, performance, and upsell opportunities. Produce campaign reports and insights to help clients optimise their ROI. Understand each client's reward strategy, engagement goals, and workflows to advise on best platform usage. Platform & Campaign Management Oversee booking, scheduling, and delivery of ads and promotions. Collaborate with marketing, product, and operations to ensure smooth campaign execution. Maintain accurate CRM data, forecasts, and sales reporting. Strategy & Market Insight Monitor competitor platforms. Track metrics and present insights to senior leadership. Recommend new advertising products, bundles, and pricing models. Provide feedback on trends, sector opportunities, and customer needs. What We're Looking For Skills & Experience Proven experience in B2B digital media sales, platform advertising, or marketplace sales-ideally with SMEs. Strong understanding of digital marketing (display ads, listings, email promos, sponsored content). Excellent communicator with strong negotiation and presentation ability. CRM proficiency (e.g., Salesforce, HubSpot). Analytical, data-driven approach to optimising performance. Target-driven, self-motivated, and comfortable in a fast-paced environment. Experience managing a team. Highly organised with strong attention to detail. Personal Attributes Entrepreneurial mindset with a proactive, hands-on approach. Skilled relationship-builder with SME owners and decision-makers. High energy, resilience, and a results-focused mentality. Collaborative team player across departments. 50737BGR2 INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position.
Sullivan Upper School
Personal Assistant to the Principal
Sullivan Upper School Holywood, County Down
Personal Assistant to the Principal (PA to Headteacher) Sullivan Upper School, Holywood, Co. Down BT18 Full-Time Permanent Salary: £34,434 £37,280 (NJC Points ) Are you an experienced Personal Assistant ready to play a key role in a leading school environment? Do you thrive in a fast-paced, high-responsibility role where discretion and organisation are essential? Sullivan Upper School is seeking an exceptional, highly organised and proactive Personal Assistant to support the Principal in delivering both the strategic direction and day-to-day operations of the school. This is a pivotal role at the centre of school life, requiring discretion, initiative, and the ability to manage multiple priorities in a fast-paced environment. Why Join Sullivan Upper School? Be part of a well-established, high-achieving and respected grammar school with a strong reputation for academic excellence Work closely with senior leadership , playing a key role in supporting strategic decision-making Join a professional, collaborative and supportive staff community Enjoy a varied and influential role with real impact across the school Benefit from a competitive salary and public sector terms and conditions The Role You will provide high-level executive support to the Principal while contributing to the smooth and professional running of the school. Key responsibilities include: Manage the Principal s diary, meetings, travel, and communications Prepare briefings, agendas, and documentation Attend meetings, take minutes, and track follow-up actions Handle confidential correspondence with discretion Coordinate visitors and hospitality Provide administrative support to Principal Governance & Strategic Support Support Senior Leadership Team and a number of Governors meetings (agendas, papers, minutes) Assist with School Development Plan and key strategic initiatives Support safeguarding, health & safety, and governance processes Office Leadership & Operations Line manage the school office team and oversee daily operations Maintain high standards across reception and school office Ensure efficient and professional administrative systems Admissions & Stakeholder Engagement Support admissions and SEAG transfer processes Liaise with parents, feeder schools, and external stakeholders Manage communications, newsletters, and website updates Events & Systems Support major school events such as Open Days and Prize Day Maintain MIS systems (e.g. SIMS) and ensure data accuracy Support GDPR compliance and data integrity About You Proven experience in a senior PA or executive support role Excellent written and oral communication skills Strong attention to detail; Highly proficient in handling sensitive and confidential information Experience leading or supervising staff High proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and strong general digital literacy Professional, calm, and able to work under pressure Safeguarding Sullivan Upper School is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to enhanced vetting and background checks. Apply Today, Closing Date Wednesday 13th May at 12 noon Additional relevant skills: Personal Assistant, PA, Executive Assistant, Senior PA, Office Manager, Administration Manager.
May 10, 2026
Full time
Personal Assistant to the Principal (PA to Headteacher) Sullivan Upper School, Holywood, Co. Down BT18 Full-Time Permanent Salary: £34,434 £37,280 (NJC Points ) Are you an experienced Personal Assistant ready to play a key role in a leading school environment? Do you thrive in a fast-paced, high-responsibility role where discretion and organisation are essential? Sullivan Upper School is seeking an exceptional, highly organised and proactive Personal Assistant to support the Principal in delivering both the strategic direction and day-to-day operations of the school. This is a pivotal role at the centre of school life, requiring discretion, initiative, and the ability to manage multiple priorities in a fast-paced environment. Why Join Sullivan Upper School? Be part of a well-established, high-achieving and respected grammar school with a strong reputation for academic excellence Work closely with senior leadership , playing a key role in supporting strategic decision-making Join a professional, collaborative and supportive staff community Enjoy a varied and influential role with real impact across the school Benefit from a competitive salary and public sector terms and conditions The Role You will provide high-level executive support to the Principal while contributing to the smooth and professional running of the school. Key responsibilities include: Manage the Principal s diary, meetings, travel, and communications Prepare briefings, agendas, and documentation Attend meetings, take minutes, and track follow-up actions Handle confidential correspondence with discretion Coordinate visitors and hospitality Provide administrative support to Principal Governance & Strategic Support Support Senior Leadership Team and a number of Governors meetings (agendas, papers, minutes) Assist with School Development Plan and key strategic initiatives Support safeguarding, health & safety, and governance processes Office Leadership & Operations Line manage the school office team and oversee daily operations Maintain high standards across reception and school office Ensure efficient and professional administrative systems Admissions & Stakeholder Engagement Support admissions and SEAG transfer processes Liaise with parents, feeder schools, and external stakeholders Manage communications, newsletters, and website updates Events & Systems Support major school events such as Open Days and Prize Day Maintain MIS systems (e.g. SIMS) and ensure data accuracy Support GDPR compliance and data integrity About You Proven experience in a senior PA or executive support role Excellent written and oral communication skills Strong attention to detail; Highly proficient in handling sensitive and confidential information Experience leading or supervising staff High proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and strong general digital literacy Professional, calm, and able to work under pressure Safeguarding Sullivan Upper School is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to enhanced vetting and background checks. Apply Today, Closing Date Wednesday 13th May at 12 noon Additional relevant skills: Personal Assistant, PA, Executive Assistant, Senior PA, Office Manager, Administration Manager.
Zebrec
Technical Architect (AI)
Zebrec
Zebrec are delighted to offer this role as Technical Architect (AI) working for our client who is a reputable & leading provider of professional services to their industry of Unified Communications, Cyber Security, LAN and Microsoft Teams spaces. Snapshot of Role, Responsibilities & Skills for the : Technical Architect (AI) Consultancy for Microsoft Copilot (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) customer engagements From presales stage through to delivery. Strong knowledge of the Microsoft Copilot ecosystem inc Power Platforms Strong hands-on experience with Microsoft Copilot Studio, designing and deploying custom AI agents Strong experience working in a consulting or customer-facing delivery role Knowledge of the Microsoft Modern Work ecosystem Review/ technical oversight for customer pre-sales engagements Responsible for end-to-end stages of delivery including survey, design, build and commissioning of MS Copilot services Design and host presales and post-sale workshops with customer stakeholders Creation of AI solutions for customers using Copilot Studio Provide technical support across for business and customers A full and updated specification may be avaiable, please contact us for details. If you would be interested in applying for the role of Technical Architect (AI) then please send us a copy of your updated CV We take your data seriously and you can view our privacy policy on our website. By applying for this role, you are acknowledging that you have accepted Zebrecs terms & conditions. Audio, AV, A-V, A/V, Audio Visual, Audio-Visual, AudioVisual, Autodesk, AMX, AV Design, AutoCAD, AV Integration, Avixa, BMS, CAD, Cisco, Clearone, Crestron, Corporate, CTS, Data, Design, Digital Signage, Digital Video, Exterity, Extron, Harman, HD, HDBaseT, Home Automation, Home Cinema, Infocomm, IoT, IP, Kaleidescape, Lighting, LG, Lighting, LG, Lutron, Microsoft Project, MS Project, NEC, Networks, Networking, PA Systems, Panasonic, Polycom, PM, Prince2, Prince 11, Project Manager, Project Management, QSC, Residential, Revit, Samsung, SD, Sony, Video, VC, Video Conferencing Systems, Visio, Visual, Yamaha
May 10, 2026
Full time
Zebrec are delighted to offer this role as Technical Architect (AI) working for our client who is a reputable & leading provider of professional services to their industry of Unified Communications, Cyber Security, LAN and Microsoft Teams spaces. Snapshot of Role, Responsibilities & Skills for the : Technical Architect (AI) Consultancy for Microsoft Copilot (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) customer engagements From presales stage through to delivery. Strong knowledge of the Microsoft Copilot ecosystem inc Power Platforms Strong hands-on experience with Microsoft Copilot Studio, designing and deploying custom AI agents Strong experience working in a consulting or customer-facing delivery role Knowledge of the Microsoft Modern Work ecosystem Review/ technical oversight for customer pre-sales engagements Responsible for end-to-end stages of delivery including survey, design, build and commissioning of MS Copilot services Design and host presales and post-sale workshops with customer stakeholders Creation of AI solutions for customers using Copilot Studio Provide technical support across for business and customers A full and updated specification may be avaiable, please contact us for details. If you would be interested in applying for the role of Technical Architect (AI) then please send us a copy of your updated CV We take your data seriously and you can view our privacy policy on our website. By applying for this role, you are acknowledging that you have accepted Zebrecs terms & conditions. Audio, AV, A-V, A/V, Audio Visual, Audio-Visual, AudioVisual, Autodesk, AMX, AV Design, AutoCAD, AV Integration, Avixa, BMS, CAD, Cisco, Clearone, Crestron, Corporate, CTS, Data, Design, Digital Signage, Digital Video, Exterity, Extron, Harman, HD, HDBaseT, Home Automation, Home Cinema, Infocomm, IoT, IP, Kaleidescape, Lighting, LG, Lighting, LG, Lutron, Microsoft Project, MS Project, NEC, Networks, Networking, PA Systems, Panasonic, Polycom, PM, Prince2, Prince 11, Project Manager, Project Management, QSC, Residential, Revit, Samsung, SD, Sony, Video, VC, Video Conferencing Systems, Visio, Visual, Yamaha

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