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We're looking for an experienced Sales Manager to lead the sales function for Friends House, driving revenue growth and maximising occupancy across its meeting and event spaces. You'll manage the full client journey from enquiry to contract, build strong relationships with key clients and agents, and lead a team of Sales Executives to achieve ambitious revenue targets. You'll work closely with colleagues across the organisation to ensure excellent client experience and strong commercial performance, while ensuring all activity reflects Quaker values and ethos. What you'll do: Lead the sales function to achieve and exceed revenue, conversion and occupancy targets Develop and deliver sales strategies in collaboration with the Head of Events Manage the full client journey from enquiry through to contract handover Account management of key clients, agents and partner organisations Line-manage and support a team of Sales Executives through coaching, KPIs and regular reviews Represent Friends House at networking events, trade shows and familiarisation visits Oversee use of the venue management system, ensuring accurate data and timely reporting Monitor and report on sales activity, conversion rates, revenue forecasts and other KPIs Ensure all bookings and client communications reflect Quaker values and comply with the Friends House lettings policy Work closely with planning, operations and marketing teams to ensure smooth event delivery and strong internal communication Support client feedback, issue resolution and continuous improvement in service quality What we're looking for: Experience in venue, hospitality or conference sales Experience leading or supervising a team Experience managing client accounts and developing business relationships Proven ability to meet or exceed revenue and sales targets Strong leadership and motivational skills Excellent communication and negotiation ability High attention to detail and organisational skill Confident use of CRM or event booking systems Ability to prioritise, multitask and work to deadlines Professional, proactive and adaptable attitude Sympathetic to Quaker values and ethos (you do not need to be a Quaker) Hours: Typically, Monday to Friday (35 hours per week), with occasional early mornings, evenings or weekends depending on business needs. Some travel between sites may be required. Location: Friends House, Euston Road, London, NW1 2BJ. For more about Friends House, go to For details on how to apply, go to Closing date: 9am on 10 April 2026. Interviews: 13 April 2026, in person at Friends House. Meet the team: 22 April 2026, in person at Friends House. Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values. We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

About the role Sytner Group has a rare and very exciting opportunity for an experienced Retail Operations Manager to join our management team at Select Wakefield. As a Retail Operations Manager, you will be responsible for the profitability in the New and used vehicle department and for customer retention. You will be required to create the annual dealership sales forecasts and targets and communicate these to the sales team. You will also hire and monitor the performance of the department managers and executives and hold weekly sales meetings and conduct sales mentoring and support. This is a full-time role which will include weekend working to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have a proven track record of success in a similar position within the Automotive industry. The ability to be able to lead and motivate a team to exceed targets and maximise profitability across all areas of the Sales department is essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 27 days plus bank holidays Company Car Industry-leading Maternity, Paternity and Adoption Pay Private Medical Insurance Recognition of Long Service every 5 years Discounted Car Schemes Career Development Enhanced Pension Entitlement One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Job Title: Operations Executive Location: Benton, Newcastle Upon Tyne Salary: 27,000 - 35,000 per annum, Depending on experience Job Type: Full Time, Permanent About The Company: LamasaTech is a market-leading specialist in kiosks, digital signage and touch screens. We are featured in TechRadar's top interactive kiosk providers 2023 and were crowned winners of the North East England Chamber of Commerce's Export Business of the Year Award and the Innovation Award at the North Tyneside Business Awards in 2022. We serve a range of industries internationally including Retail, Hospitality, Public Sector, Education and distribution. LamasaTech are looking for an Operations Executive to join our growing team. About The Role: As Operations Executive you will support the day to day operational and finance needs of the business. This is a varied role which will require the successful candidate to multitask and have the ability to work with teams across the business to ensure operational success. The ideal candidate will be highly organised, possess excellent people skills and be comfortable working with new software systems. They will have the ability to learn quickly and retain information easily, and have a genuine enthusiasm for small business culture - wearing multiple hats, working closely with a tight-knit team, and thriving in a fast-moving, collaborative environment. Responsibilities: Include but not limited to: Work closely with the Head of Operations and Finance Manager supporting their activities Arrange and manage international and domestic shipping alongside preparation of customs documents including booking domestic shipments on systems Obtain shipping quotations as requested by our Customer Success and Sales Teams Tracking and monitoring of shipments and updating account managers and clients as applicable Manage and update our serial number register Handle operational related admin tasks such as route planning and bookings for engineers if required Updating tasks with notes for transparency including updates from manufacturing etc. Using the CRM for accurate record keeping Invoicing of deals Creation and management of purchase orders - communicating with production for updates on orders Reconciliation of payments Reconciliation of stock Collection and processing of incoming invoices and receipts General administrative support to Operations and Finance teams Manage operational admin tasks where required About you: Skills and Experience: Highly organised Time management - able to manage workload and complete tasks on time Attention to detail - able to maintain accuracy in tasks Excellent communication skills both written and verbal Ability to work individually and as part of the wider team to achieve collective goals Confident with IT - able to learn software systems Able to follow and improve processes Able to use initiative and adapt to new situations Desirable Skills and Experience: Although experience in these areas would be desirable, full training will be provided. Experience with international logistics Experience using ERP systems Experience using Xero Hours and location: 40 hours per week. The role is based at our UK office in Benton, a short distance from the centre of Newcastle Upon Tyne. Office work is required for this role. We operate a hybrid working model where 1-2 days can be worked from home after full induction is complete and according to business needs. Our standard office hours are 09:00 - 17:30, Monday - Friday. We also operate a flexible working hours policy for applicable roles. Benefits: 22 days paid annual leave plus public holidays Additional 'gifted' Christmas shutdown leave (non-contractual) Pension scheme Employee Assistance Programme with Group Life Insurance of 4 x salary (death in service), mental health support, 24/7 remote GP access and healthy habits app with voucher rewards. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Office Administrator, Operations Administrator, Admin Assistant, Administration Clerk, Admin, Business Administrator, Business Administrator, Secretary, Operations Assistant, Operations Executive, Operations Support Team may also be considered for this role.

Finance Manager Salary: £40,000 - £50,000 p/a DoE Location: Birmingham head office (Digbeth) Hybrid working: 3 days in the office required (Mon, Tue, Thu) Reporting to: Group of Directors Bell Cornwall Recruitment are delighted to be working with a well-established professional services firm based in the Digbeth area of Birmingham. They are looking for a Finance Manager to oversee all of their day-to-day financial operations, accounting processes, and reporting. Please note this is a standalone position and not part of a wider finance function. Duties and responsibilities of the Finance Manager will include (but are not limited to): Monitor the day-to-day financial operations within the company (sales ledger, purchase ledger, aged debt, cash flow management, bank reconciliations). Liaise with external accountancy practice (who produce monthly management accounts). Monitor project finances and purchase order requirements. Set up weekly and monthly bank payments. Provide monthly and annual ad-hoc financial reports to Directors. Management and processing of company expenses and credit card statements. Set up and checking new client details. Support directors with annual insurance renewal process. Support the HR and Compliance Manager with processing of monthly payroll. Attendance at quarterly board meetings. Monitoring and reviewing of suppliers and contracts. Desired skills and experience: Previous financial management experience is essential. Must be happy doing the day-to-day transactional accounting. Strong business and commercial awareness with experience of reporting at board level. Xero experience is desirable and strong excel skills are essential. Excellent written and verbal communication skills. This role is a fantastic opportunity for an experienced, well-rounded Finance Manager in social, friendly environment that includes benefits such as free parking, an onsite gym, and flexible hours.INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

A well known hotel business is looking to hire a qualified ACA/ACCA/CIMA qualified candidate to join its finance function. You will play a key role in driving the hotel's financial performance through strategic planning, budgeting, forecasting, and performance analysis. This role will ensure financial plans are aligned with business objectives, provide actionable insights to senior management, and support decision-making to optimize profitability and operational efficiency. Main duties include: Lead and coordinate the annual budgeting process across all hotel departments, ensuring alignment with corporate guidelines and strategic objectives. Drive the 5-Year Plan exercise, incorporating market trends, business strategy, and capital investment plans. Work closely with department heads to consolidate detailed revenue, expense, and capital expenditure budgets. Prepare clear budget presentation materials for senior leadership and ownership. Prepare and update rolling forecasts (monthly/quarterly) to track business performance against budget and market conditions. Produce monthly cash flow forecasts and interest costs & income forecasts, ensuring accuracy and early identification of funding or liquidity issues. Identify variances between actual results and budget/forecast, and recommend corrective actions. Support operational teams with financial insights to improve efficiency and cost management. Develop and maintain financial models for scenario analysis, business cases, and investment appraisals. Provide regular KPI dashboards and management reports for General Manager, Executive Committee, and owners. Analyze market trends, competitive benchmarks, and internal performance to identify growth and profitability opportunities. Act as a finance business partner to General Manager and department heads, offering guidance on financial implications of operational decisions. Collaborate with Sales, Revenue Management, and Operations teams to optimize pricing strategies, cost structures, and revenue streams. Support decision-making on new initiatives, renovations, and capital projects. You will be ACA/ACCA/CIMA qualified with an FP&A background. Hospitality experience would be highly desirable. This is a chance to join a brand name with continued growth plans

Sales Administrator Location: Maidstone, Kent (Hybrid - minimum 4 days onsite)Salary: £27,000-£30,000 DOEFree on-site parking Are you highly organised, detail-driven, and looking to build a career within sales, commercial operations, or account management?A fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone is searching for a proactive Sales Administrator to join their expanding revenue team.This is an exciting opportunity to support a high-performing sales function within a modern, innovative organisation that partners with some of the UK's most ambitious brands. ? The RoleAs Sales Administrator, you'll play a key role in keeping sales processes running smoothly, ensuring information is accurate, timely, and aligned across the business. You'll support the sales, operations, manufacturing, and finance teams, helping the organisation deliver a seamless customer experience.What You'll Be Doing Coordinating day-to-day administrative and sales support for the revenue team Producing and formatting quotes, proposals, and customer-facing documents Updating and maintaining CRM records to ensure accurate pipeline information Assisting with tender documents and data capture for new and existing customers Issuing compliance and legal documentation (NDAs, formulation files, supporting paperwork) Handling customer enquiries and directing them to the right internal team Scheduling meetings, follow-ups, and sales activity Supporting reporting on sales performance and opportunities Collaborating cross-functionally to ensure accurate processing of quotations and customer jobs What You'll LearnYou'll receive mentoring and hands-on exposure across multiple commercial functions, developing skills in: Professional CRM and sales tools Fulfilment, logistics, and manufacturing processes Commercial awareness and sales fundamentals Customer communication and relationship building B2B pricing, quotations, and contract processes What We're Looking For Strong attention to detail and excellent organisational skills Confident communicator, both written and verbal Good IT capability (Microsoft Office, email) Ability to multitask and prioritise effectively Positive, proactive, team-focused approach Career ProgressionThis business is passionate about developing talent - and this role is built for progression.Typical routes include: Sales Coordinator ? Sales Executive Customer Success / Account Executive Commercial Operations or Onboarding Specialist Account Manager Why Join? £27,000-£30,000 salary depending on experience Hybrid working (minimum 4 days on-site) Free on-site parking Supportive, collaborative environment Real progression opportunities within a growing organisation If you are interested please get in touch with James on or email in with your CV Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Financial ControllerLocation: Northampton (Office-based with flexibility)Salary: £65,000-£75,000 + bonusWorking Pattern: Primarily office-based with up to one day per week from home Macildowie are partnering with a well-established brand based in Northampton to recruit a Financial Controller for a growing, internationally recognised organisation operating within the technology and manufacturing sector. This is a high-profile leadership role offering genuine progression towards Finance Director. The Financial Controller will work closely with the Managing Director and executive leadership team, providing financial insight, operational support and strategic oversight during an exciting period of international growth. The organisation is a highly innovative business with a strong reputation for quality and performance within its specialist industry. As a result, this role offers exposure across finance, operations, supply chain and international distribution. The successful candidate will be a commercially minded finance leader who enjoys operating in a fast-paced environment and working closely with operational teams across the business. Key Responsibilities Financial Control & ReportingOwn the month-end close process and deliver accurate management accounts and KPI reportingProvide financial insight and performance reporting to the executive team and boardLead short-term cash forecasting and liquidity planningManage statutory reporting and coordinate external audit processesEnsure financial controls, accounting systems and governance frameworks remain robust Finance LeadershipLead and develop the finance team, maintaining high standards of accuracy and integrityEnsure finance processes across purchase-to-pay, order-to-cash, payroll and reporting cycles are effectiveDrive process improvements and automation to enhance efficiency Commercial & Operational SupportPartner with operational, sales and product teams to support new product launches and costingProvide financial analysis to support business planning and forecastingContribute to strategic decision-making alongside senior leadership Supply Chain OversightLine-manage the Supply Chain Manager and support operational targets including inventory and delivery performanceOversee international supply chain logistics with global manufacturing partnersSupport inventory planning, stock accuracy and cost control across the distribution network About YouACA, ACCA or CIMA qualifiedExperience operating at Financial Controller level within a product-based or manufacturing environmentStrong understanding of inventory accounting and costingAdvanced Excel and analytical capabilityStrong communication skills with the ability to partner with senior stakeholders This is an excellent opportunity for a commercially focused finance professional seeking a senior leadership role with clear progression and international exposure. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.

The Role The Law Society is seeking an experienced Commercial Director to provide strategic and operational leadership across its commercial and partnerships portfolio. This senior role is central to ensuring that commercial strategy, income generating activity and the wider commercial offer align with organisational priorities and deliver sustainable value for members. You'll lead commercial innovation, integrate membership and commercial propositions, and guide a high performing function to achieve ambitious income targets that support the Law Society's overall corporate strategy. Reporting to the Executive Director of Membership & External Affairs, and working closely with the Leadership Team, you'll play a key role in how we drive forward our corporate Strategy and oversee the design, delivery and continual improvement of income generating products and services. A critical part of your role will be driving corporate income generation, diversifying revenue streams and establishing sustainable partnership models. You'll implement innovative pricing strategies and develop compelling, high value propositions that enhance member experience while delivering strong commercial returns. Alongside this, you'll lead operational planning and performance management across all commercial workstreams, ensuring seamless integration with membership services and organisational operations. For more details on responsibilities and requirements, please see the full job description. What we're looking for You bring extensive commercial leadership experience from sizeable organisations, ideally within membership bodies, trade associations or large charities. You excel at translating strategy into operational reality and have a proven track record of driving income growth and commercial innovation. Your expertise spans pricing strategy, proposition development, sales operations and partnership management, enabling you to create robust value propositions and sustainable revenue models. You're a confident and collaborative communicator, able to influence a wide range of stakeholders and adapt your approach to suit both commercial and non-commercial audiences and can demonstrate a strong commitment to purpose driven organisations. With strong analytical capability, you use evidence-based insights to shape commercial strategy and make informed decisions. You balance long-term strategic ambitions with short-term operational priorities, maintaining clarity and resilience during periods of change and ambiguity. You demonstrate exceptional leadership, inspiring and motivating high performing teams and championing an inclusive and welcoming organisational culture. What's in it for you This is a unique opportunity to help shape the future of a highly respected professional body, driving commercial success while strengthening the value we deliver to our members. You'll be joining an organisation that recently achieved Gold accreditation from Investors in People, recognising our commitment to being an employer of choice for people who want to make a real difference. We're proud of our strong culture and our commitment to Equality, Diversity and Inclusion, as well as the development and wellbeing of our people. Our values of clarity, trust, respect and excellence, guide everything we do. We offer hybrid working, a generous and flexible benefits package, a collaborative environment and opportunities for ongoing professional growth within a modern, purpose driven organisation. Please note: if you are an internal applicant, Pay Policy will apply. The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Operations Director Location: Kington, Herefordshire (On-site) Salary: £45,000 £50,000 per annum (dependent on experience) Contract: Full-Time, Permanent Reporting to: Chairman of the Board Governance: Position on the Board of Directors (Monthly Meetings) Start date: Immediate start preferred Application Deadline: 24th April 2026, 5pm The Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Organisational Structure You will act as the "hub" of Dunfield House, providing leadership, mentorship, and accountability to a dedicated senior management team. Direct Reports Sales & Marketing Manager: Driving occupancy and commercial revenue. Admin Assistant: Oversight of HR, budgets, cash flow, and financial reporting. Site Caretaker: Ensuring the 15-acre site, indoor pool, and historic buildings are safe, compliant, and well-maintained. Head of Kitchen: Managing food safety, gross profit (GP), and quality of service. Key Responsibilities 1. Strategic Leadership & Governance Prepare and present monthly operational reports to the Chairman and the Board. Present Key financial reports in collaboration with the admin assistant. Lead the annual business planning process. In collaboration with the sales and marketing manager, implement the marketing strategy. Act as a guardian of Dunfield s culture, ensuring the venue remains a "home from home" for all guests. 2. Financial & Commercial Management Work with the admin assistant to optimise margins, particularly focusing on energy efficiency and food costs. Work with the sales & marketing manager to implement dynamic pricing and improve mid-week occupancy. Understands the importance of financial management and has the ability to compile financial reports for Board meetings. 3. Operational Excellence & Compliance Oversee the site caretaker to ensure rigorous health and safety standards, particularly regarding the indoor pool and fire safety in a high-capacity residential setting. Oversee the head of kitchen to ensure 5-star hygiene ratings and efficient volume catering for up to 90 guests. Streamline internal processes (booking systems, staff rotas, guest check-ins) to improve efficiency. Share duty manager responsibilities. 4. People & Culture Foster a high-performing, collaborative environment between the distinct departments. Manage recruitment, appraisals, and professional development for the senior team. Performance Indicators (KPIs) 1. Financial & Efficiency KPIs Primary KPI: Achievement of 103 FHE days. Secondary KPI: 15% conversion rate of OTA guests to direct bookers. Tertiary KPI: Average TRevPAG of £2.00+ per guest. 2. Operational & Capacity KPIs Full House Equivalent (FHE) Readiness: While Sales books the days, Operations must ensure the site is "Turnaround Ready." A KPI for "Zero Down-Time" between back-to-back groups. The "Pool Availability" Score: A KPI of 98%+ uptime (excluding scheduled maintenance). Catering Margin: 70% Gross Profit (GP) on meals by managing waste and seasonal purchasing. 3. Compliance & Duty Management KPIs Health & Safety Audit Score: 100% compliance on monthly internal safety checks (Fire, Water/Legionella, Pool, Safeguarding). Guest "Home from Home" Satisfaction: A score (derived from post-stay surveys) specifically measuring Cleanliness and Facility Functionality. Staff Retention & Training: A target for Staff Turnover The Ideal Candidate Experience Senior Management: At least 5 years in a senior operational role within hospitality, residential centres, or large-scale venue management. Board-Level Presence: Comfortable reporting to a Board and communicating complex operational data to stakeholders. Commercial Acumen: Proven track record of improving profit margins without compromising service quality. Team Leadership: Experience managing diverse teams (from maintenance and catering to sales and finance). Skills Strategic Thinking: The ability to look beyond the day-to-day and plan for the next 3 5 years. Financial Literacy: Ability to interpret P&Ls, balance sheets, and budget variances. Adaptability: Equally comfortable in a boardroom meeting as they are walking the estate with a contractor. Benefits Board Position: A genuine opportunity to shape the future of a significant regional venue. Autonomy: High degree of freedom to implement operational changes and drive the commercial strategy. Environment: Work in a beautiful 15-acre setting in the Herefordshire countryside. Why Join Us? You will be taking the helm of a financially viable venue at a pivotal moment of transition. You have the opportunity to secure the future of a unique estate that serves as a vital resource for schools, churches, and families alike. Job Description: Internal Document Role Profile Job Title: Operations Director Department: board level Contract Type: Full-time, Permanent Salary Grade: TBC Start date: ASAP Role Purpose The Operations Director (OD) will hold total accountability for the day-to-day running of Dunfield House. As a Board member, you will translate the Board s long-term vision into operational reality. Your mission is to maximise the potential of our 15-acre estate, ensuring exceptional guest experiences across all potential revenue streams, while maintaining the financial health and charitable ethos of the venue. Key Responsibilities 1. Financial Stewardship & Yield Management Monitor the venue s "Daily Burn" of £978.08, ensuring all operational activities contribute toward our annual break-even target of 103 "Full House Equivalent" (FHE) days. Implement and manage "Minimum Facility Fees" and "Minimum Catering Fees" to protect the venue against the risks of under-capacity. Drive a 2026 strategy to move from per-person metrics to FHE tracking to secure long-term sustainability. 2. Operational Excellence & Asset Management Oversee the maintenance and upkeep of the historic manor, 15 acres of grounds and the indoor swimming pool our "gold dust" asset. Manage a quadrupling of energy costs through aggressive utility efficiency and smart scheduling of "Whole Site" vs. "Stables" bookings. Ensure the venue remains a "Safe Sanctuary" for schools and youth groups, maintaining all regulatory standards for residential stays. 3. Commercial Growth & Guest Experience Execute the "Midweek Profit Zone" strategy, targeting corporate retreats and "Work from Hotel" bookings to fill the Monday Friday slump. Collaborate on the "TRevPAG" initiative (Total Revenue Per Available Guest) to increase spend on extras like the tuck shop and pool hire. Maintain the "Home from Home" vibe that differentiates us from institutional "mega" centers, ensuring high-quality communal spaces for all guests. 4. Mission & People Leadership Lead the staff team with a focus on hospitality and mission-alignment. Oversee the "Church Subsidy" model, ensuring that faith-based groups receive their mandated support while commercial groups provide the necessary profit margins. Candidate Profile Commercial Acumen: You understand that a 70% occupancy in the Stables can still result in a net loss and know how to fix it. Operational Grit: You are comfortable managing a high fixed-cost heritage site with complex heating and maintenance needs. Values-Driven: You respect our faith-rooted origins and can balance charitable "at-cost" bookings with high-margin commercial events. Strategic Thinker: You can translate a "Mixed Booking Model" into a daily action plan for your team. If you d like, I can also format this into a PDF, a designed job advert layout, or a shorter recruitment ready version.

Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.

Salary: Competitive + Company Vehicle/Allowance + Bonus (DOE) An established and growing electrical contractor is seeking an experienced Electrical Technical Sales Manager to drive new business growth while supporting the delivery of high-quality electrical solutions across commercial, industrial, retail and facilities management sectors. This is an exciting opportunity for a technically strong and commercially focused professional to play a key role in expanding market presence and strengthening client relationships. The successful candidate will be responsible for identifying and targeting new business opportunities, proactively engaging with decision-makers including facilities managers, landlords, consultants and project leads. You will attend site visits to assess requirements, scope works and develop tailored solutions that meet client needs while aligning with company capabilities and margins. A core part of the role will involve maintaining and developing relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business. Acting as the main point of contact for key accounts, you will provide technical guidance and support, helping clients make informed decisions regarding installations, testing, inspection, remedial works and compliance requirements. Working closely with the operations team, you will prepare detailed and accurate electrical estimates and quotations for new tenders and projects. This will include reviewing drawings, specifications and tender documentation, liaising with suppliers and subcontractors to secure competitive pricing, conducting site visits where required, and supporting projects through both tender and delivery stages. You will translate technical detail into clear and practical proposals, ensuring all submissions reflect company standards and profitability targets. You will lead sales meetings, presentations and client walk-throughs, prepare and submit competitive tenders, and negotiate pricing and terms in line with company policy. Close collaboration with engineers, project managers and supervisors will be essential to ensure a smooth transition from sales to project delivery, providing technical interpretation during project kick-off and throughout works where necessary. The role also requires strong market awareness, keeping up to date with NICEIC standards, electrical safety regulations and emerging technologies such as EV charging infrastructure, LED upgrades, energy efficiency systems, BMS and EMS solutions. You will identify new service lines and growth opportunities, helping to shape and refine the company s offering based on market trends and field feedback. You will maintain accurate CRM records, manage sales pipelines and forecasts, and provide regular progress reports to senior management, including the Commercial Director and Group Managing Director. To be considered, you will have proven experience in technical sales, estimating or business development within an electrical contracting, FM or building services environment. A strong understanding of electrical installations, testing and inspection, remedial works and compliance is essential, along with the ability to read and interpret technical drawings and specifications. Knowledge of energy efficiency systems, controls, LED upgrades, EV charge installations and BMS/EMS systems is highly desirable. An 18th Edition qualification or relevant technical certification would be advantageous but is not essential. You will be highly organised, capable of managing multiple enquiries and projects simultaneously, and confident in both negotiation and presentation settings. Excellent communication and relationship-building skills are key, along with strong customer empathy, professionalism, tenacity and a positive, can-do attitude. A full UK driving licence is required. If you are a commercially driven electrical professional looking to take the next step in your career with a forward-thinking contractor, we would welcome your application.

Client Support Consultant / Customer Service Executive Professional Services Salary: £27,500 £32,500 + OTE Location: Hybrid we ask for a minimum of 3 days in our Bristol office Hours: 37.5 per week, Monday Friday Start Date: Flexible Do you have experience in probate sales with a passion for delivering a positive customer experience Are you proactive in your approach to work with a desire to achieve your goals If so, then Kings Court Trust may have a great opportunity for you! We are looking for a Client Support Consultant to join our sales team. About Us At Kings Court Trust, we understand that dealing with a loved one s estate can be overwhelming and emotionally taxing. Our mission is to ease this burden by providing a supportive, seamless experience from start to finish. As probate experts, we offer compassionate solutions to the complexities of bereavement, allowing families to focus on honouring their loved one s memory. What You ll Be Doing As a Client Support Consultant, you will be the first person a client speaks to. You will engage in an empathetic and personal way to support clients through their probate query and identify opportunities to quote for Kings Court Trust services. A strong customer service, yet sales focused approach you will work with the client and wider probate team to ensure a smooth and seamless client journey from sales to operations. This is a great opportunity for anyone with customer service and/or sales experience. We can offer you excellent training and support to develop your career here at Kings Court Trust. Duties Include: Manage inbound leads and enquiries from clients. Provide initial probate information and guidance to help clients understand the probate process. Take responsibility for clients after contract signature to ensure a smooth and efficient handover to service delivery. Provide excellent end-to-end customer service through a consultative sales approach. Meeting and exceed sales and performance targets. Identifying opportunities to upsell/cross-sell services. Meet and exceed sales and performance targets. The Ideal Candidate We understand you may not have all of the skills or experience below, and we will encourage you to apply if you have some of the below: Effective communication skills. A minimum of one years experience in a professional services sales or customer service-based role. Previous experience in a guided but unscripted environment. Experience with inbound / outbound calls. Lead management. Demonstrable client service and administration skills. What We Can Offer You: 25 days plus bank holidays, increasing annually to 30. Long service leave reward. Health Cash Plan Cash back for Dental, optical, and other treatments. Employee discounts across a range of high street products. Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy. Income protection insurance. Life assurance policy. Enhanced family leave. Cycle to work scheme. Employee Assistance Programme. Flexible working options across most roles. Ready to Apply If Kings Court Trust and if this opportunity excites you and you d like to consider joining us, please apply today with your CV! Equality, Diversity and Inclusion At Kings Court Trust, we re committed to creating a workplace where everyone feels welcome, respected, and able to thrive. We believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. We re proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything we do. By applying for this role, you re sharing your information with Kings Court Trust. We take your privacy seriously. To understand how we handle your data, please read our Privacy Policy, available on our website.

Job Title: Sales Executive Location: Basildon Remuneration: Competitive base salary + uncapped commission structure Contract Details: Permanent Key Duties: Identify and win new customers across key sectors. Book and conduct face-to-face meetings with prospective clients. Present tailored freight solutions and compelling value propositions. Negotiate rates, margins, and commercial terms effectively. Build and manage a pipeline of opportunities. Utilise tools for lead generation and outreach. This is a target-driven role with clear expectations and strong earning potential! What We're Looking For: Proven experience in freight forwarding sales or logistics. A strong track record of successfully winning new business. Confident communicator, both in person and over the phone. Commercially aware with a focus on margin, not just volume. Self-motivated, competitive, and resilient. What We Offer: Competitive base salary with an uncapped commission structure. Clear progression opportunities within a growing organisation. Strong internal support from operations, pricing, and management teams. A dynamic, ambitious team environment. Flexibility between office, home, and client visits. Join us and be part of a vibrant team that thrives on success and innovation! If you're ready to take your career to the next level, we want to hear from you! Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Gate brings people together from across the world to engage with theatre, performance, art and ideas. Founded in 1979 to stage ground-breaking international plays, the Gate has become a platform for radical artists, writers and directors from across the globe: known for its transformative ability to push the boundaries of what theatre is and could be. It is a place where creatives have been gathering to imagine storytelling differently, and where experimental thinking is front and centre. At a time when the world and our own nation grow increasingly insular, we believe it is important to foster communication and understanding across borders, across languages, across cultures. The Gate works with artists in the UK to tell stories from beyond our borders, celebrating the multiplicity of identity within our artists and our audiences through the power of theatre. As a home for new voices and new ideas, we also have a reputation as a training theatre. Gate shows enable artists to take risks and to develop and advance their own talent, and their own professional journey, by making high quality work that moves the artform and the sector forward. The monumental events of the pandemic have drastically changed the theatre landscape and ecology, with its effects being keenly felt through unpredictable audience behaviour, and rising costs. As the nation navigates the cost-of-living crisis, the arts continue to face devastating funding cuts and challenges, including the withdrawal of much local council arts provision and the increasing competition for resources across trusts and foundations At the Gate, we have used this moment of transition to interrogate both our founding mission and what the needs of the sector are today. The Gate is now operating as a theatre producer as opposed to a venue, and seeks collaborations and partnerships in a variety of places to continue championing international voices through theatre. The Executive Director is also the Chief Executive, with responsibility for the organisational and financial health of the Gate, securing funding for programme and working closely with the Artistic team to ensure the art is kept at the heart of our strategy. Please note the Gate will be exploring succession planning for artistic leadership in the coming months and the incoming Executive Director will be involved in this Artistic Director recruitment process. The Gate is seeking a confident, collaborative and compassionate leader, with deep understanding of income generation and experience in securing funding for the arts. Job Description Leadership, Strategy and Planning: With the Artistic Lead and incoming Artistic Director, develop and lead the Gate's vision, mission and values Oversee the delivery of the company's Business Plan, ensuring that objectives are met and revising the plan annually to ensure that it remains fit for purpose and in line with the company's long-term vision Lead on income generation for the company, developing strategy for multi-year funder partnerships including future NPO bids, and ensuring the organisation is financially stable Create a working environment and culture that enables the Gate to realise its creative ambition whilst recognising the limitations of its financial, time and human resources, ensuring the long-term sustainability of the organisation and adherence with employment and health and safety legislation Be responsible for all major stakeholder relationships, including The Albany, Arts Council England and Big Issue Invest. Lead on the planning and delivery of the organisation's venue ambitions; in the short term developing relationships with co-producers and receiving houses. In collaboration with the Communications Manager, lead on the development and implementation of the Gate's Communications Strategy, seizing opportunities to raise the Gate's profile in the theatre sector both in London, nationally and internationally Seek exciting and like-minded partner organisations and charities in our local community, and beyond, to create shared activities which strengthen the Gate's mission Line-management responsibilities for the Artistic Director, Senior Producer, and Development Manager Funding and income generation: Develop the company's ACE core funding applications, working with the Artistic Director, and associated reporting and evaluation Manage the relationship with Big Issue Invest, ensuring responsible repayment of social investment and timely updates on forward plans Cultivate relationships with potential funders, taking a hands-on approach at events and meetings with donors and overseeing all funding applications to Trusts and Foundations Oversee the Development Manager in creating a long-term fundraising strategy and case for support, and support them in meeting the ambitious annual targets for Individual and Trust fundraising Manage freelance fundraising consultants brought on to support ad hoc project targets Job Description Financial management: Set and monitor the annual budget for the company and productions, working closely with the Senior Producer on programme expenditure Work closely with the Board's Finance Trustee in annual budget setting and quarterly reporting, and ensure the continued financial viability and strength of the organisation Create and present quarterly management accounts and cashflows to the Board and funders as required Work with the Accountant on the annual audit process Ensure that all staff adhere to the Gate's Financial Controls Policy and internal finance guidelines Governance: Build strong relationships with the Chair and Board members Oversee the preparation and distribution of board papers, ensuring that the Board receives accurate and timely information Arrange and attend Board Meetings and ensure Board members are kept fully informed on artistic, finance, legal and HR issues Act as Company Secretary, including submitting relevant paperwork to Companies House and the Charities Commission Proactively manage the Risk Register for the Gate Ensure implementation of and compliance with all policies, procedures and legal requirements, including employment law and GDPR Ensure that the Gate's work in anti-racism, equality, diversity and inclusion, and environmental sustainability is placed at the centre of the Gate's decision making. Ensure that effective policies and plans are in place to promote these, with regular monitoring and reviews to reflect best practice Productions, Operations and HR: Work with the Communications Manager to ensure the effective delivery of sales campaigns and a sustained programme of audience development Explore opportunities for the Gate to take its work elsewhere including on tour and within its local community Oversee the Senior Producer in their delivery of the day to day activities of the theatre and their budgets Negotiate with co-producing and partner companies Work with the Senior Producer to negotiate authors' rights and commissioning contracts Negotiate terms for premises agreements and maintain stakeholder relationships regarding all property related issues Lead on all HR matters to include: recruitment; employment contracts; day to day positive people management, and ensuring all HR policies and procedures are maintained and implemented Nurture a culture of organisational and personal wellbeing and support the team in their professional development Shared responsibilities with all staff members: Uphold and promote the Gate's values in everything we do Promote the work of the Gate both within the industry and to all potential audience members. Adhere and actively contribute to all policies and procedures including health and safety, anti- racism, safeguarding and Green Gate Additional tasks as required, commensurate with the overall purpose of the post Skills Essential: Demonstrable affinity with and commitment to the Gate's mission and values Strategic leadership experience at SMT level in an arts organisation Significant fundraising experience, securing gifts of over £50,000 and a comprehensive understanding of the fundraising climate Understanding of the business planning process Ability to collaborate with creative practitioners to translate an artistic vision into an annual programme within defined parameters of time and budget Experience in managing relationships with funders and other key partners Understanding of the London and national theatre ecology Experience of financial responsibility for multiple projects/productions, including setting and managing annual budgets A personal drive to create an inclusive, diverse and accessible world Experience of HR and positive people management Experience of a range of contract negotiations A confident leader and collaborative team member A clear decision maker with strong communication and presentation skills Ability to lead on the creation and implementation of a fundraising strategy Desirable: Experience of leading an organisation Experience of co-production and creative team contracting Experience of developing and implementing business plans Knowledge of audience development and marketing . click apply for full job details

NATIONAL ACCOUNT EXECUTIVE - FMCG Basic Salary: £40,000pa + 30% Annual Bonus (Package £52k), company car Location: Hybrid (Office based in Buckinghamshire - 3 days per week) Permanent: Full-time position (37 hours per week) Our client is a specialist within the FMCG sector, globally recognised for delivering high-quality products through a portfolio of well-established brands. With operations across the UK and a head office in Buckinghamshire, they are now looking for a driven National Account Executive to support the management and growth of their key customer accounts. You ll be joining a close-knit, collaborative sales team within a business that prides itself on a vibrant, friendly culture where people genuinely enjoy working together! The Role: The successful National Account Executive will support the management of a portfolio of key customers, building strong relationships and ensuring the delivery of profitable growth. You ll work closely with internal teams and customers to deliver tailored solutions, while identifying opportunities to grow sales and strengthen partnerships. Key Responsibilities: Develop and maintain strong, trusted relationships with a portfolio of key customers Gain a thorough understanding of customer needs and requirements Support the identification and development of new business opportunities within your accounts Propose solutions that align with both customer objectives and company goals Ensure timely delivery of products and services to customers Act as a key communication link between customers and internal teams Build knowledge of your customer channel, including contacts, market positioning, and strategy Resolve customer issues and complaints promptly to maintain strong relationships Support sales growth using market data and analytical insights Prepare regular reports and forecasts, including monthly updates to senior management Represent the business at trade shows, events, and customer meetings Experience and Skills Required: Proven experience within an FMCG environment / selling FMCG brands Experience supporting or managing customer accounts Strong communication skills with the ability to engage stakeholders at all levels Ability and willingness to support new business development Excellent analytical and organisational skills with a positive, proactive attitude Strong problem-solving and relationship-building capabilities A self-starter who can work both independently and as part of a team Full, clean driving licence Must be within commuting distance of Buckinghamshire What s on Offer: Basic salary £40,000pa 30% profit-related bonus scheme (Package circa £52k) Pension scheme with employer contributions Life assurance cover (up to 4x salary) Up to 25 days annual leave plus bank holidays Employee Assistance Programme Free onsite parking 3 days per week in office Voucher reward schemes and internal competitions Opportunity to attend trade shows, gala events, and European travel Corporate box at Wembley This is an excellent opportunity for an ambitious National Account Executive to join a growing business with a fantastic culture, strong brand portfolio, and exciting career development opportunities. If you re looking to take the next step in your FMCG career, we d love to hear from you!

Customer Support Executive Esher (Own transport required due to location) Up to 27,000 per annum DOE Looking to take the next step in your customer support career? Join a thriving and well-established business in Esher where your development truly matters. We are on the lookout for a proactive and personable Customer Support Executive to become a key part of a friendly, high-performing team. You will be working from modern offices, supporting valued customers, and playing a vital role in keeping operations running smoothly. What's in it for you? Hybrid working - 2 days from home after 3 month probation Flexible working options 25 days holiday + bank holidays Responsibilities You will be the go-to contact for customers, ensuring a seamless experience from order to delivery: Manage a portfolio of customer accounts daily Process orders and coordinate delivery schedules Work closely with the Sales team to support business growth Track orders and ensure timely, accurate deliveries Build strong, lasting relationships with customers Provide product information and updates on orders/contracts Handle queries and complaints with confidence and care Support internal teams with administrative tasks when needed Skills required At least 1 year of office-based customer service experience Strong IT skills - ideally with SAP, Power BI, or advanced Excel Confident using the MS Office suite Excellent communication and relationship-building skills Own transport is essential due to location Apply now and take the next step in joining a fantastic team!

SRM are delighted to be working with an instantly recognisable FMCG/retail business who is looking for a Senior Finance Business Partner to support the Commercial Director and wider operations team. The role is highly commercial and fast paced, focused on driving performance through insight, challenge and decision support. Key Responsibilities Partner with Commercial Director to produce accurate P&L forecasting, budgeting, and variance analysis tailored to retail KPIs like sales density, stock turnover, and store profitability. Provide constructive financial challenge on store strategies, merchandising decisions, and cost optimisation, translating complex data into clear recommendations for non-finance stakeholders. Develop financial models for scenario planning (e.g., promotional impacts, staffing costs, outlet expansions) and monitor performance in a fast-paced retail environment. Deliver monthly management reporting, executive summaries, and ad-hoc analysis to influence commercial outcomes and mitigate risks. Collaborate across retail operations, supply chain, and central finance to ensure alignment on budgets and drive efficiency.? Essential Requirements Qualified accountant (ACA, ACCA, CIMA) with 3-5+ years in commercial finance, ideally in retail or fast-paced FMCG. Proven ability to adapt to dynamic, high-pressure environments with strong retail metrics knowledge (e.g., like-for-like sales, gross margins). Exceptional stakeholder skills: comfortable challenging senior leaders constructively while building trusted partnerships. Advanced Excel/modelling expertise; experience with retail systems (e.g., ERP, BI tools) a plus. Commercial mindset with excellent communication to influence without authority. This organisation has a great culture, career opportunities and offers Hybrid working.

The Role: We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion. This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment Strong commercial awareness and understanding of online customer behaviour and performance indicators Working knowledge of SEO and experience implementing content updates to improve rankings Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics Excellent attention to detail with strong communication and organisational skills A proactive, collaborative approach with a genuine interest in digital trends Salary & Working Hours: Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday. Benefits: Contributory pension up to 6% Death in service cover 25 days annual leave Staff discount Free on-site parking Company social events